T Milligan
we have just exchanged on our in laws house in birchington.. Without Miles and barr sales progressor i don’t think it would have happened.
Debbie went that extra mile working tirelessly and out of hours to ensure the exchange happened. We are very thankful to her and the team.... Read more
30th Nov 2024 (11 weeks ago)
R Miller
It was a traumatic time after the death of my father, and the team at Miles & Barr couldn't have been more helpful. We felt from the first meeting with Scott Roberts that we could leave the sale process in his capable hands. We had to get back home to Australia after six weeks, and after we got home the Miles & Barr team made sure we were constantly informed about what was happening with the sale.... Read more
27th Nov 2024 (12 weeks ago)
J Greenstreet

I have recently sold a property via Miles and Barr Birchington and from start to finish the service was impeccable. From the first point of contact arranging a valuation on the phone with Philly, this was thorough and booked in at a time convenient for me.
Matt came out and gave me a valuation which was professional and he really took his time in going through all the finer details, he even travelled to my home address in Whiststable to get everything up and running. Matt was polite, friendly and professional.
During the negotiations stage, Jack was amazing and really made this process smooth.
Debbie the Sales Progressor was exceptional, she was in constant contact and promptly would respond to any queries I had, she really helped in chase solicitors and other agents involved within our chain and ensure the sale was as stress free as possible. Debbie really goes above and beyond for her clients .
Overall, my experience with Miles and Barr Whitstable has been excellent and I would highly recommend.... Read more
5th Nov 2024 (15 weeks ago)
J Bewley
Would definitely recommend M&B.
ALL of the team at the Birchington branch were really great, but a special mention goes to Debbie Mead for getting us through the sale process in one piece! It was a rollercoaster ride but Debbie’s dedication to supporting/keeping us informed, and on track, was outstanding. It’s clear Debbie really cares. Thank you all team Birchington!... Read more
Seller
15th Oct 2024 (18 weeks ago)
Very professional and courteous. Quick responses and felt confident in them.... Read more
Seller
22nd Jul 2024 (6 mo. ago)
K Bridge
The staff at the Birchington branch have been amazing - helpful, professional and friendly. Thanks to Sarah in particular for excellent customer care and a very professional service.... Read more
26th Jun 2024 (7 mo. ago)
J Chodecki
The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!... Read more
20th Jun 2024 (7 mo. ago)
Great service from Miles and Barr, especially Jack. He was professional, efficient, friendly and kept us informed during the whole process. Well done team... Read more
Seller
12th Jun 2024 (8 mo. ago)
V Borova
Ivana is the best estate agent in Birchington office...she went above and beyond to help us find a house . Good communication throughout... Read more
12th Jun 2024 (8 mo. ago)
A Short
We saw a house in Westgate on sea that we wanted to view it was a short notice viewing on a weekend .We contacted Miles and Bar Birchington and we’re lucky to deal with Sarah from the office she fitted the viewing in was very professional projected a confident knowledgeable image and was very helpful and polite .We made an offer on the house and from that point had regular updates and communication with Sarah who always made herself available .We finally got to completion and were unable to get to the office until half an hour after they had closed .Sarah had stayed in the office knowing how excited we were to get the keys to our new house that day . She was again polite cheerful and could not do enough to help us . She provided a fantastic service and I would suggest she is a huge asset to Mike’s and Bar . Thank you Sarah .... Read more
Buyer
6th Jun 2024 (8 mo. ago)
R Ainsworth
Matt Brisley at Birchington was absolutely fantastic when we used Miles and Barr recently. He's a local chap, so very knowledgeable about the area. He was really responsive, keep us regularly updated and we'd thoroughly recommend him and Miles and Barr to anyone thinking of selling.... Read more
Seller
6th Jun 2024 (8 mo. ago)
L Winch
Sarah Gedge has been professional and has always communicated with us throughout our time with Miles and Barr. She really helped us through the process buying a property through modern auction which we were really worried about! She has been so friendly and eager to help at all times.... Read more
Buyer
5th Jun 2024 (8 mo. ago)
B Vine
Jack Basson came to value our home and did a first-rate job. He was very well prepared and thorough in his research, very straight-talking and a pleasure to deal with.... Read more
Seller
1st Jun 2024 (8 mo. ago)
E Galer
Couldn’t fault our experience with Sarah. She was friendly, professional and there for every step of the way and we cannot thank her enough!!... Read more
31st May 2024 (8 mo. ago)
A Harrison
I couldn’t recommend Sarah Gedge from miles and Barr enough. She was extremely professional and very helpful. Thank you Sarah.... Read more
30th May 2024 (8 mo. ago)
O Harwood
A very positive experience with Sarah Gedge from Miles and Barr Birchington. Sarah made sure we were informed at all times and made what can be a stressful process hassle free. I would recommend Sarah to my friends and family looking to move.... Read more
30th May 2024 (8 mo. ago)
J yuill
We viewed a property with Jan today. She was so kind and helpful. Answering our questions and researching information for us. Thank you so much ..... Read more
9th Apr 2024 (10 mo. ago)
S Dodds
Very positive experience with Matt Brisley, Debbie Mead and the team. Not an easy sale, but the team stuck with it and we got a good result in the end. Much appreciated.... Read more
Seller
19th Feb 2024 (11 mo. ago)
J O'Connor
Miles and Barr are the best estate agent in Birchington by far . A special thankyou to Sarah who leave no stone unturned and follows everything up efficently... Read more
12th Feb 2024 (1 year ago)
G linsell
I recommend Miles and Barr very highly. Excellent advice and support especially from Charlotte Reeves at the Birchington branch whose enthusiasm and energy is rare to find.... Read more
27th Jan 2024 (1 year ago)
M measures
Great service from Scott , Charlotte and Jack in the Birchington branch
I would also like to thank Debbie Mead for all her help
Lovely people and a pleasure to deal with
We would definitely use again and recommend to others.... Read more
14th Jan 2024 (1 year ago)
N McCrea
Jack has always been so helpful, and recently with assisting my friend to find a property in the area. He's always friendly and understanding, but most importantly, he is super efficient and updates you - letting you know where you are in the process.... Read more
5th Jan 2024 (1 year ago)
N Abra
I wish all Estate agents were as efficient as Miles & Bar. From start to finish on the purchase of my new home Debbie was so helpful and went out of her way to make exchange and completion happen despite all the problems through at us from solicitors and other agents. Big thanks to the team especially Debbie ????????????... Read more
Buyer
5th Dec 2023 (1 year ago)
J Jeffreys

I highly recommend the Miles & Barr Birchington team! The entire team are professional and knowledgeable, however, they offer the personal touch and get to know their client and care about their client.
Matt was professional, personable and honest about market conditions - no false promises and genuine from the get go. Matt talked me through market comparisons and realistic outcomes - he managed my expectations from the outset and cautioned me house sales averaged 5 months to complete. Matt nailed it! Thank you Matt!
Highly recommend Shannen their professional photographer who set up the online 3-D walk through for prospective buyers - She did an amazing job. This service is invaluable - it genuinely helps prospective buyers and deters time wasters.
Huge thanks to Debbie Mead the sales progressor - lightning speed comms - this service alone is worth the agency fee! Debbie has her finger on the pulse with everyone in the chain and keeps all parties informed every step of the way - this service is invaluable.
Finally, the biggest cheer is for Scott Roberts! He gave me excellent advice at a very critical moment in proceedings - I really valued his exceptional knowledge and expertise, but also his understanding of my personal circumstances and his commitment to me as a client to achieve the outcome I wanted. Thank you Scott and everyone at Miles and Barr for an excellent 5* service.... Read more
Seller
13th Nov 2023 (1 year ago)
C Lloyd
My experience from start to finish was excellent. The team at the Birchington branch went above and beyond to not only ensure a sale but to support us when our chain was in danger of collapse. All of the team members that I dealt with at the branch were professional, helpful and responsive to my needs and communication. Thank you.... Read more
Seller
1st Nov 2023 (1 year ago)
P Keeley
My property is listed with Wards. Miles and Barr keep ringing me, presumably to canvas for business.... Read more
Seller
21st Oct 2023 (1 year ago)
S Fox
Sent in numerous requests for info on renting and got completely ignored.
Whoever handles the phone in the lettings office clearly hates their job. Common courtesy costs nothing.... Read more
Tenant
17th Feb 2023 (1 year ago)
S Wells
After my first purchase falling through i was happy to see my 2nd purchase complete within just 6 weeks. Hats off to Debbie Mead has been helpful and informative through out the process.... Read more
Buyer
8th Feb 2023 (2 years ago)
S Reeve
A pleasure to work with. The ONLY estate agent who always answers the phone from the office you are calling. 10/10.... Read more
8th Jul 2022 (2 years ago)
P scheider
Helpful, punctual, approachable... Read more
19th Apr 2022 (2 years ago)
A Robinson
When moving house, it can be very stressful. Miles and Barr have made our moving experience very easy, calm and without stress. They are on the end of the telephone at anytime to answer any queries that we had and if they could not, they would find out the answers and come straight back to us. We found that there was "nothing too much" for Miles and Barr and we are extremely grateful for their professionalism and friendliness. This is our second time moving with Miles and Barr and we would certainly use them again and indeed, recommend to our friend and family.... Read more
27th Jan 2022 (3 years ago)
K Golding
Super staff and efficient service.... Read more
8th Nov 2021 (3 years ago)
C Palgrave
Very helpful, came up with flats immediately.... Read more
25th Oct 2021 (3 years ago)
V Hopkins
Good agents, kept us informed all the way through. Which was more than our solicitor did.... Read more
21st Oct 2021 (3 years ago)
K Butcher
Asked for details on properties but never received any, had to find them myself. Staff in Birchington were ok but I had the misfortune to deal with Broadstairs- appalling experience from start to finish. Disinterested and ill informed staff who couldn't care less! Avoid unless you want a bucket load of stress and pay for the privilege.... Read more
15th Sep 2021 (3 years ago)
I Me
Pretty awful communication on purchase of property Give you false dates when they clearly don't know. Go to wards much better service when selling property.. so expect they are much better for purchase too... Read more
24th Aug 2021 (3 years ago)
M Odd
All the staff at the birchington branch were very helpful, professional and catered for all our needs,a very big thank you to all of you.... Read more
27th May 2021 (3 years ago)
C Bruce
Excellent and professional service. Friendly, approachable staff. Wouldn’t go anywhere else... Read more
27th May 2021 (3 years ago)
V squires
Excellent service thanks... Read more
14th May 2021 (3 years ago)
L Evans
They very rarely answer the phone and when they do the person speaking cannot help you so they arrange a call back which never happens.... Read more
18th Apr 2021 (3 years ago)
J Swainston
Would only consider using this Company,fully recommend... Read more
24th Nov 2020 (4 years ago)
M Turner
I purchased a property through Miles and Barr during the first lockdown, they answered all of my questions and were always prompt in replying. Nothing felt like too much for them, and despite the difficulties of moving during lockdown, they made it feel very smooth. Definitely would recommend, Debbie especially was very helpful and lovely to deal with.... Read more
Buyer
23rd Nov 2020 (4 years ago)
F Maccallum
I have just completed my property sale through miles and Barr at Westgate. I cannot praise the staff commitment and support enough. Special mention for Karen and Owen. Thankyou. The complications I had I don't think any other estate agent would have managed to get the sale complelted. A very dedicated and professional team. Thankyou... Read more
Seller
6th May 2020 (4 years ago)
A D
We bought a house in Birchington using Ed Elliott as our point of contact. He was outstanding in his efforts and professionalism and found our house for us keeping us informed the whole time. We cannot thank Ed enough and we must mention both the other staff at Brichington who were great and supportive, also the staff at Canterbury who dealt with the chain were excellent. The previous owner of our house said that Miles and Barr were the 'gold standard for local estate agents', and with people like Ed Elliott working for them we couldn't agree more. Would highly recommend without hesitation!... Read more
Buyer
10th Mar 2020 (4 years ago)
D Brown
Just sold through Miles & Barr Birchington branch, and have to say the service from day one through to completion has been faultless. Many promises were made regarding the sale and the process thereafter, and these were all kept. I personally dealt with Ed throughout the sale, and he regularly kept in touch and updated me each step of the way. I certainly wouldn’t hesitate in recommending Miles & Barr to anyone who plans to sell their property now or in the future. Thank you.... Read more
Seller
10th Mar 2020 (4 years ago)
C Warr
Staff are always helpful and knowledgeable... Read more
5th Feb 2020 (5 years ago)
R Radford

Where to begin?
Now we all know that estate agents come out of the womb lying but this bunch take it to a new level. So, if you are prepared to be ignored multiple times for simple requests to be added to your property's details and have buyers who have asked for a completely different spec to your home traipse around your house moaning about Miles & Barr incompetence then this is the agent for you.
Be prepared to be offered the earth, hear from the office how they 'Sell the most properties in the area' and then listen to a customer.
C - cowboys (couldn't sell sand to an Arab)
0 - obtuse
W - will blatantly lie to your face (while shouting at you)
B - bend over backwards to get your business then couldn't give two hoots if they actually have to do any work to try and sell it.
0 - opening admit that one hand doesn't know what the other hand is doing, so everything that you're told, you can take it with a pinch of salt.
Y - you are far better off going to an agent that actually cares about their clients because Miles & Barr simply couldn't give a stuff.
Other than Lisa Rice the only person who actually seems to care,take my advice and instruct somebody else, this bunch of incompetent work shy's don't deserve your business.... Read more
Seller
8th Dec 2019 (5 years ago)
K Dolman
Lovely people at the birchington and westgate branches.... Read more
30th Jul 2019 (5 years ago)
I White
Great estate agents.... Read more
4th Jul 2019 (5 years ago)
D Weir
Really good estate agent very helpful and lovely staff... Read more
4th May 2019 (5 years ago)
N c
Useless... Read more
28th Feb 2019 (5 years ago)
F brooks
tried contacting them over two days-phone was not answered,tried another office, and their head office, neither of which could help with details of a property I was interested in-very poor service.... Read more
4th Jan 2019 (6 years ago)
V Lettings
Lisa Rice was exceptional! Although I work for another agent I felt compelled to share my positive experience because the good quality career driven individuals out there are hard to come by. Lisa was dedicated to pushing my sale and purchase through as quickly as possible in a tricky chain. She was always there to tale my calls and was motivated and dedicated to progressing the properties through. An asset to the company I would highly recommend her... Read more
Seller
19th Jan 2018 (7 years ago)
P turner
Very pleased with my experience all the staff are very helpful. We would use them again and we would defiantly recommend you.... Read more
28th Oct 2017 (7 years ago)
M Meah
Superb service from everyone... Read more
26th Oct 2017 (7 years ago)
R Cochlin
My search for a house in the Birchington area had been interrupted by a sudden personal illness, and the staff at this branch were more 5han understanding and supportive. When I returned a short while later I received the same excellent service. In a short time I had found the right house for my specifications and expect to complete next week. I cannot speak too highly of the experience. Efficiency and effectiveness without undue pressure.... Read more
Buyer
19th Oct 2017 (7 years ago)
P Randall
The Birchington office of Miles and Barr were excellent throughout the process of selling my property.
A few days after the house went onto the market, I had received multiple viewing notifications via email to let me know that people were interested in seeing the property. The brochure and photos were of a high quality and this helped to sell the house.
An offer was put in quickly and accepted.
Lisa Rice was then my primary point of contact and as a nervous first time seller, she was excellent in replying to my emails and phone calls; any queries I had were dealt with promptly, effectively and in a professional manner.
I was kept informed in every step of the process and overall the house was sold in a smooth and effective way and I am happy to recommend Miles and Barr.... Read more
Seller
19th Oct 2017 (7 years ago)
J Mount
I purchased a property through Miles and Barr and found them to be extremely helpful, efficient and friendly. I would definitely use them again.... Read more
Buyer
18th Oct 2017 (7 years ago)
D Smith
Amber in the Birchington office certainly gets a 5? from me. She worked tiresly in trying to find the perfect property for me. She constantly kept in touch with me, with properties to view, or to find out how things were going. She was always so helpful, friendly and professional. A huge thanks to Amber.... Read more
17th Oct 2017 (7 years ago)