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- Miles & Barr
Miles & Barr Estate Agents
4.4
744 reviews
- Branches 13
- Properties for sale 1,614
- Average time to sale 15 weeks
About Miles & Barr
Miles & Barr have 13 branches and they mainly list properties in ME13, CT5, CT1, CT16, CT8, CT7 and CT10. Over the last six months, they've listed 1,614 properties, with an average time to sale of 15 weeks.
Miles & Barr fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Miles & Barr operate, the average fee (charged by all agents) is 1.41%.
Get a quote for selling your property.Top performing Miles & Barr branches
Latest reviews for Miles & Barr
D Brown
5
Really great experience with Steve and Aimee, very interesting Valuation.
13th Dec 2025 (4 days ago)
Anonymous Homeseller
4
The sale was good and didn’t take long but the property was put up for two high a price and communication was sometimes slow
9th Dec 2025 (8 days ago)
Anonymous Homeseller
1
Poor communication after sign up. Viewings not booked and poor advice
5th Dec 2025 (12 days ago)
S Benjamin
5
The Miles & Barr Birchington team were fabulous with our recent move to the seaside! Supportive & responsive all the way! Thanks for your kindness - Steph & Ann
2nd Dec 2025 (15 days ago)
Laura
1
My experience with Miles & Barr has been awful. I don't tend to leave negative reviews but I feel this is warranted.
I started looking for somewhere to rent months ago, Miles & Barr seem to have the majority of properties for lettings. I submitted enquiries via RightMove and called, but the phone was never answered. This has been the same across the Herne Bay, Margate and Ramsgate branch. I decided to visit the Herne Bay one as this one is local to me, no-one in Lettings was available but if I left my number along with the properties I was interested in, they would call. They didn't.
On the day a suitable flat in Ramsgate was posted, I drove to the Ramsgate branch but Lettings weren't available, so I left my name, number and the property I was interested in and they said they'd call. They didn't.
I took a break and then saw some flats in Margate so decided to visit the Cecil Square branch. They were very helpful, got me some viewings but unfortunately they were cancelled due to landlords accepting applications. I visited the Margate branch again, they were helpful and got me some viewings. They explained they have a lot of work but not enough staff due to sickness and other reasons, so online enquiries go to the bottom of the pile. They said now I have a few email addresses, I can email with properties I'm interested in as driving to Margate all the time from Whitstable isn't ideal.
The first property I viewed looked nothing like the photos. It was small, dark and dingy. There were peas and breadcrumbs left in the freezer, dirty handprints on the fridge, the lino was lifting off the floor and it smelled damp. It wasn't fit for someone to move in. I did receive a call to give feedback but I missed it and it's no use calling back as it wouldn't have been answered.
The second property was much nicer, and we did submit an application, but after a day or so we thought about it and realised it had been advertised as a flat with two double bedrooms, but you wouldn't be able to fit a double bed in the second bedroom without it becoming an obstruction due to the shape of the room. That flat was taken by another applicant.
I did manage to get a viewing booked with Herne Bay but decided to cancel after doing research and finding the flats in that area had flooded twice in the past several years.
I took another break from looking, then emailed an agent from Margate and Herne Bay with properties I would like to view. I got a response from someone saying those properties don't accept pets and she sent flats that do. I responded with a flat I'd like to view from the list and I heard nothing back. Out of desperation I sent an email requesting a viewing to multiple email addresses and I've still not heard anything.
Trying to find somewhere to live is so stressful, Miles & Barr are making it 10x worse. I've been into Wards and Mann who have both been really proactive in trying to find me somewhere suitable, it's just difficult to find flats with gardens that also allow pets.
TL;DR: Repeatedly ignored enquiries. Properties not as described. They have too much work and not enough people to deal with it.
28th Nov 2025 (19 days ago)
T C
5
Great experience with Miles & Barr Birchington office re: the sale of our property. Matt in sales was fantastic. He gave us a thorough insight in selling with M & B when he came out to do our valuation, and explained the process fully. We had a viewing within a couple of days and an offer by the end of the week that we saw Matt. Amazing! All of the staff in the Birchington office were very approachable, friendly and helpful. I spoke to Jordan a few times and she was extremely helpful and polite, especially when I was stressed and ranting and she didn't let it phase her and was understanding and dealt with my query. Would also like to mention Ross Ellenor in the compliance team, who was also very helpful and understanding, especially when the process was quite overwhelming at the beginning. There was a lot going on because it was a big move for us as we were moving quite a distance away.
Leo in compliance was also helpful.
M & B also referred us to a solicitors, Whitehead Monckton, and they were fantastic.
28th Nov 2025 (19 days ago)
All 13 Miles & Barr branches
Anonymous Homeseller
2
They had my house up for sale for 23 weeks and I had NO viewings and hardly any communication
6th Sep 2025 (15 weeks ago)
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P Verdemato
5
Grateful for all information and help given by Mr Jack Lockwood in assisting to obtain a valuation of my property which was very thorough.
20th Nov 2025 (27 days ago)
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Anonymous Homeseller
1
Poor communication after sign up. Viewings not booked and poor advice
5th Dec 2025 (12 days ago)
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Anonymous Homeseller
5
The team have been great,very knowledgeable about the area and supportive,thank you
23rd Nov 2025 (24 days ago)
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Anonymous Homeseller
4
I'd needed to make a claim (upheld by the Property Ombudsman) against another local estate agent, who had dragged out and delayed this 2019-20 (probate) sale, in order to favour their buyer.
After the above delay and attendant loss of several potential buyers was stopped in its tracks, with Miles & Barr being appointed to clear up the mess, they delivered a sale (and with yet more delays around the rent-a-roof solar panels installed by our parents - but they got there in the end), albeit at a lower price than we'd initially hoped for.
27th May 2025 (6 mo. ago)
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Miles & Barr - Westgate
41 Station Road, CT8 8QY
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