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© GetAgent Limited 2025
- Pattison Lane - Desborough
Pattison Lane - Desborough
42 Station Road,Desborough,Kettering,Northamptonshire, NN14 2RL
With our local market knowledge, and a network of 180 branches, we’ve been helping customers sell their homes across the country for over 85 years.
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Pattison Lane - Desborough Reviews (49)
Have you used this agent?
86%
10%
0%
0%
4%
All (49)
Seller (11)
Buyer (11)
Landlord (4)
Tenant (4)
General (19)
A Harmony
Excellent all round!
I cannot thank Sadie and Stephanie at Pattison Lane enough for making my first home-buying experience so smooth and stress-free! As a first-time buyer, the process felt overwhelming at times, but their kindness, patience, and expertise made all the difference. They went above and beyond to answer my endless questions, guide me through every step, and reassure me when I needed it most. Their warmth and professionalism turned what could have been a daunting journey into an exciting and enjoyable one.
I am beyond grateful for their support and truly could not have asked for a better team to help me find my first home.
Thank you, Sadie and Stephanie—you are amazing!
Buyer
5th Feb 2025 (15 weeks ago)
E Essemeyeteeaych
This company is a joke. Poor attitudes, bullying tactics and terrible communication. I was accused multiple times of not paying even though they were sent a copy of the bank transfer every time, moments after paying. Maintenance work took weeks to be taken care of and often took me losing my temper with them before anything would be done. Literally the worst property managers I’ve ever dealt with. They’re liars and scam artists. Run far, far away as a tenant- they don’t care about you. Note how most reviews are by landlords or sales- very few by tenants. That alone speaks volumes.
Tenant
20th Dec 2024 (21 weeks ago)
D Burrows
Excellent customer service and communication from start to finish. Tiana and Lara were hardworking, professional and marketed my property so positively; they were a pleasure to deal with. Sadie was extremely helpful at the end of the process. She chased information from solicitors and gave me clear feedback, her calm assurance kept me sane.
Thanks Pattison Lane team for a very positive experience.
Seller
2nd Dec 2024 (24 weeks ago)
S Warden
Highly recommend these guys they went above and beyond to find lovely tenants for my property for which they now manage and I carnt thank milena enough for all what she has done throughout this process she’s a real credit to this company and worked non stop and kept me up to date all the way! A superb estate agency they should be 10* in my opinion!
27th Nov 2024 (25 weeks ago)
Kat
Bought a property through the friendly team at Pattison Lane and they were so helpful with getting it over the line, chasing up all parties involved for a quicker process. Highly recommend! Sadie and Jo in particular were amazing.
16th Nov 2024 (6 mo. ago)
J Harris
Helpful freindly team, made everything very easy, definitely recommend
5th Nov 2024 (6 mo. ago)
A Peres
Hi I want to thank all the team from Pattison lane in Desborough they did a great job very professional and supportive,especially to Sadie,Jessica and Russel. Strongly recommend Alex Peres
9th Oct 2024 (7 mo. ago)
T Y
Everything has been smooth thanks to Milena. Fantastic communication and very friendly
10th Sep 2024 (8 mo. ago)
R Lambert
Just bought my first property through Pattison Lane, all the girls in the office were really helpful and answered all my questions and queries. Sadie helped push solicitors along and was a superstar!
Thank you all so much ????
Buyer
30th May 2024 (11 mo. ago)
E Kettle
Jodie and Sadie have been brilliant throughout! Excellent communication and process was smooth throughout!
27th Apr 2024 (1 year ago)
K Kimbo
Been for a meeting with their mortgage advisor, Steph, and she was so friendly and informative
27th Mar 2024 (1 year ago)
M arm
Pattison Estate Agents helped me buy my new home. Had a very turbulent purchase and Tiana Crocer was always fantastic in telephone enquiries and stressful period's on email. Well done she is so professional and happy to help.
Buyer
16th Jan 2024 (1 year ago)
S Harper
Pattison Lane Estate Agents were really helpful with selling my flat. Unfortunately I had several set backs but Sadie Bithray was always looking at different ways to market the property. She was fantastic towards the end liaising multiple times a day between all of us and solicitors - without Sadie I'm not sure the sale would have have gone through. She was always quick to respond and very friendly and approachable.
Seller
18th Oct 2023 (1 year ago)
N East
Sadie Bithray was an absolute star during the process of the sale of my property. Although there was no chain on either side, the whole process took almost a year. I ended up relying on Sadie a lot when I couldn't get hold of my solicitor or my solicitor wasn't answering my emails or telephone calls. I knew Sadie was always on the case, and she would always keep me updated. If I hadn't had that support from Sadie, it would have been a much rougher ride for over 11 months. Thank you Sadie.
Seller
16th Oct 2023 (1 year ago)
B Cridland
Used PL recently to sell house, great knowledge on the local market and provided excellent guidance and advice before and during the selling process.
Seller
15th Aug 2023 (1 year ago)
M Mikellides
From moving in to moving out!
All dealt professionally and with a friendly manner...
Raji was helpful, informative and at times patient and understanding!
When Raji was helpful with other clients, Saddle stepped to the mark!!
Again, all was dealt efficiently..
Don't give 5 * often!..
But definitely well deserved for Pattinson Lane Desborough
Tenant
12th May 2023 (2 years ago)
O Olaobaju
Great customer service, this company and the staffs are amazing!
I'll particularly like to thank Mr Tom Bailey-Smith who is one of the best Mortgage Advisors you'll meet anywhere. Tom was able to help us secure a mortgage offer and even went the extra mile to get us a revised mortgage offer with a major lender at a much reduced interest rate,using his own initiative. This guy is a quintessential and consumate professional, one of the very best in the business,i believe.
Another company had messed up our mortgage application before my wife's uncle introduced us to Tom Bailey-Smith, of Pattison Lane Northampton (Kettering area). He was highly recommended as a brilliant mortgage solution provider. Tom Bailey-Smith turned out to be even better than the accolades we heard from previous clients. Little wonder this gentleman has been the best rated mortgage advisor in his business area for consecutive years. He simply did a miracle with our mortgage application and the advice and guidance he provided to us, meant that we have now purchased our new property, which we have since moved into. We are very grateful for Tom's immense assistance with the application and it was a great pleasure working with Tom Bailey-Smith and Pattison Lane.
We would highly recommend this five star company and especially Mr Tom Bailey-Smith, if you need the best hand in the business for financial advice and mortgage needs and requirements.
Buyer
12th Apr 2023 (2 years ago)
Y Shergill
Raji is who I have been dealing with for past two years. She's simply ray of sunshine and always a pleasure to deal with. Nothing is too much for her she goes above and beyond. Personally i have recommended many family and friends to Raji, i ask them to go to her directly for all their needs anything to do with property management Raji is the girl!
21st Mar 2023 (2 years ago)
J Totor
Excellent agency! 10/10, 5 stars service! always here to help or reply to your query. Really professional, I've spent 6 years in my flat and my Property Manager Raji B. always fixes or managed the few issues I had! Good with communication and advice too! I can say more it was a delight to have her. In top of that the whole team were always helpful, fair and honest! I hope more agency has the same work ethic!
Best of the best, thanks for all!
Tenant
7th Mar 2023 (2 years ago)
H Sharpe
I have dealt with Raji as a tenant in a managed property and she is the best! Never before did anyone listen and action. Raji was firm and direct my not so very good landlord needed a challenge snd definitely meet his match with Raji. Raji supported regardless she was the only person who managed to encourage and support my landlord to make him a better. I can honestly say when I’m a landlord one day I’ll be knocking on Raji’s door. She’s an incredible force for the company so much so I’ll miss my companionship with Raji. Thank you for everything!
Tenant
20th Feb 2023 (2 years ago)
G Kandola
I have had a great experience letting my property out via Pattison Lane. Raji Bhangra has been very helpful and informative every step of the way, making the process of letting out my property very smoothly. I would definitely be using them again in future.
Landlord
11th Feb 2023 (2 years ago)
B Walton
Reasonably efficient compared to many Estate Agents
24th Oct 2022 (2 years ago)
K Lovemore
Jessica was frankly, faultless. As a first time home buyer, she explained the processes and answered all of my questions in a simple way, without being condescending- something I’m not sure is easy to do! Highly recommended without hesitation.
Buyer
12th Aug 2022 (2 years ago)
Anonymous Homeseller
Pattison Lane themselves are very good, the solicitors they use are not so good. They sold our house in 2 days, unfortunately the solicitor is dragging it out, it’s been weeks now lf they don’t do something soon we will lose the house we are buying.
Seller
30th Jun 2022 (2 years ago)
R Ferguson
Fantastic communication and very friendly staff. An overall perfect service, would highly recommend.
27th Jun 2022 (2 years ago)
M Whitman
I’ve had a superb experience with Pattison Lane. I would personally like to thank Raji Bhangra for how helpful she has been and her professionalism throughout solving any queries we may have had.
24th Jun 2022 (2 years ago)
O heating
Raji has been a pleasure working with for past few months. She’s reliable and hard working. I would only work with Raji and highly recommend. Every property I go to tenants and landlords talk highly of her! Thank you Raji
Landlord
24th Jun 2022 (2 years ago)
J Ashby
Raji Bhangra is super helpful and always responds to emails and messages very quickly. She is really professional, patient and reliable in dealing with any query or property issue. She is a great asset to the company and I would recommend her to anyone without hesitation.
29th Apr 2022 (3 years ago)
R Turner
It was a very long process with a few bumps in the road along the way to securing our first house but Pattison Lane were great throughout with Jessica, Sadie, Jamie and Jo all being so helpful throughout the the purchase.
Buyer
25th Mar 2022 (3 years ago)
M Lela
I am very happy with the services l received from Pattisson Lane.l got excellent , quality, professional and friendly services from Katie one of the agents.
18th Jan 2022 (3 years ago)
E Norton
We worked with Jessica Goode and she has been amazing. We are first time buyers and had heard how stressful it is applying for mortgage. We did not experience anything like this, Jessica made the process so incredibly easy and succinct! We’re incredibly thankful to her!
Buyer
14th Jan 2022 (3 years ago)
M S
Raji was so helpful in solving problems with my tenants and is always there when needed. She is reliable and professional when dealing with queries. I would recommend Raji to anyone.
Landlord
21st Dec 2021 (3 years ago)
M Hawkins
The Patison Lane Desborough team were very helpful start to finish. Jessica always did whatever she could regarding our mortgage so couldn't have asked for more.
20th Dec 2021 (3 years ago)
G Amess
Raji is our primary point of contact and compared to a number of other customers she is well ahead in professionalism and follow up. Any questions we have are dealt with quickly and it is very rare that anything is missed. We would recommend her to manage any property.
Landlord
20th Dec 2021 (3 years ago)
J Holland
When I have any questions or enquiries I contact raji at pattison Lane, shes answers as soon as she can and she is helpful and things intend to get done quicker, and she contacts me back the same day which is really helpful.
18th Dec 2021 (3 years ago)
M Gaston
I would like to acknowledge and commend Sadie for the level of professionalism received during the purchase of our house. She went beyond her duty to ensure that the sale was completed. Without Sadie we wouldn’t have our beautiful home. Due to the service we received we will definitely be recommending friends and family to use Sadie for the next house purchase.
Buyer
17th Oct 2021 (3 years ago)
H kernick
Thank you Jessica for all your assistance throughout my mortgage process. I will certainly recommend your services to anyone I know who needs a mortgage.
14th Aug 2021 (3 years ago)
Cdog
Go with one of the other agents if you are in the desborough/Kettering area.
Had very bad experience with this agent.
They don't vet the people viewing your house so you end up with people viewing that aren't in a position to buy. Resulting in wasted time
We had viewers cancel on us but pattison lane didn't bother telling us. They used the excuse of saying they left a voicemail but this isn't correct as my voice mails do not work
After trying several times to call them and failing to get through, they finally answer only to put the phone down on me and then when I call back within 10 seconds the phone amazingly doesn't get answered.
We decided not to sell out property in the end so we instructed them to remove our house from market. It took 2 months for them to remove our house from the market. This included me chasing them to do it. Honestly the worst agent I've used and I'm not new to buying or selling. Don't get caught up in the selling tactic of "we have 80% of the market share" nonsense.
Seller
12th Aug 2021 (3 years ago)
D soos
My partner and I used Patterson Lane to purchase our first home.
Sadie and Kim have been amazing throughout the whole process, providing a professional and personal service!
I'd highly recommend using them!
Buyer
10th Aug 2021 (3 years ago)
M Kearney
Taken through every step by Jessica, very knowledgeable of the product and her mortgage base available, made it as,simple,as could be with great detail and explanation of products,available on the market today for the best outcome.
Would definitely recommend and use again. A delight to work with.
4th Jul 2021 (3 years ago)
A Jones
I would highly recommend Pattison Lane, the service was amazing, we are first time buyers and without the help of Jessica Goode I don’t know how we would of done it! She definitely made first time buying a great experience for us!
Buyer
1st Jun 2021 (3 years ago)
A Darby
Excellent service from Pattison Lane Desborough especially Sadie who was always willing to help and would follow up any enquiry made as soon as she had the answer.
21st Apr 2021 (4 years ago)
N FRY
An excellent service provided to sell our home. A special mention to Sadie Bithray who was amazing and really helped in many of the difficult moments.
Seller
28th Mar 2021 (4 years ago)
Debbie
Sadie Bithray was amazing. My solicitor was useless, Sadie went above and beyond with advice and chasing them for me. Not only was she looking after her client, she was also acting for me too. Good result in the end, but with no doubt it wouldn't not of been without Sadies help. Thank-you
13th Mar 2021 (4 years ago)
D Wheeliker
They are really good and polite to there customer and good to sell there property
Seller
3rd Mar 2021 (4 years ago)
C Amos
Great service by all concerned with the business. Russell at valuation, Tom sorting the mortgage and last but not least Sadie for continuously keeping us updated through a very stressful time. There was so many issues that was not caused at all by Pattison Lane but Sadie ensured that she would get to the bottom of the issues, even talking with solicitors at the bottom of a chain of 5. Massive well done and thank you from both myself and Vikki.
Seller
27th Dec 2020 (4 years ago)
T Ketcher
A great service from the my first viewing until completion day. A big thank you to Sadie for keeping me updated and sharing my stress and frustrations during the property chain.
Buyer
17th Dec 2020 (4 years ago)
Anonymous Homeseller
Excellent service
Seller
23rd Aug 2020 (4 years ago)
Anonymous Homeseller
Brilliant communication throughout and so helpful.
Seller
4th Mar 2020 (5 years ago)
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