R Broadway
We found Peter Alan to be very professional, friendly and supportive during our search for a rental property. In particular our dealings with Emma and Imogen were always positive. They were responsive and helped make what could be a stressful process quite simple. Thanks.... Read more
Tenant
30th Oct 2024 (15 weeks ago)
M reddy
A massive THANK YOU to Emma, Imogen and George for helping me find my happy home! I didn't want to move having been in my previous home for over 11yrs and I had a list of things my new home would need to have. I didn't make it easy but with plenty of patience and understanding you all played your part in supporting me and now I'm so glad that I had to move ????. You are all a credit to your company, and I thank you all again ????... Read more
7th Oct 2024 (18 weeks ago)
A Promise
Imogen was very helpful and friendly, she got us a good deal, a nice place that tick in all my boxes, and am grateful, Emma was amazing as well thanks you Peter Alan... Read more
19th Sep 2024 (21 weeks ago)
M Williams
Amazing service from start to finish, good communication. Every step was made clear to us from viewing the property to receiving the keys. Would highly recommend.... Read more
17th Sep 2024 (21 weeks ago)
A Neagu
Peter alan is a very good agency , they are offering good service I have been helped a lot with my moving in a month ago by Imogen , I really recommend renting or buying from Peter alan... Read more
17th Sep 2024 (21 weeks ago)
R Llewellyn
I am about to rent a flat that has been sorted out by Emma in the Merthyr branch of Peter Alan. This is the second time I’ve been helped by Emma and she has once again be excellent. Nothing is ever too much for her, she helps with every stage of the journey and has made a daunting, difficult time that much easier. She’s a credit to Peter Alan... Read more
Tenant
14th Aug 2024 (5 mo. ago)
I Neli
Recently started renting my new flat, through Peter Alan Merthyr. Everyone has been very helpfull, and friendly. All of my questions are answered quickly.... Read more
Tenant
29th Jul 2024 (6 mo. ago)
D Mehegan
I had the pleasure of dealing with Emma and imagen from the rentals and they made is so easy for me and it wasn't a straight forward case I highly recommend Peter Alan for rentals.
Again thank you ladys for making what could have been a stressful time a breeze.... Read more
Landlord
18th Jul 2024 (6 mo. ago)
J Jones
Me and my bf had an amazing experience with the team and they were amazing and I can’t thank them all enough for all the support they gave us we are so grateful and thankful for all the help and we now have our very own little home... Read more
Buyer
10th Jul 2024 (6 mo. ago)
D Kane
Outstanding service very kind and helpful would recommend to anyone looking for property.... Read more
D Evans
Friendly and understanding staff, great communication and ensured I had oversite of the move in timeliness at every stage... Read more
Tenant
29th Jun 2024 (7 mo. ago)
E Hazelton
Imogen and Emma have been fantastic from the start. Great communication and walked me through everything I needed to know and questioned answered! Made my first time moving into a new property easy and smooth!... Read more
Tenant
26th Jun 2024 (7 mo. ago)
H LTD
Thank you to George and Emma on the lettings team for assisting me once again with renting another property.... Read more
Tenant
24th May 2024 (8 mo. ago)
O omolokun
Excellent experience I had with Imogen Perez and George at Peter Alan. Very professional, clear and succinct with their explanations. Highly recommended estate agents.... Read more
22nd May 2024 (8 mo. ago)
S Smith
Great service from the team including Imogen, Emma and George.... Read more
21st May 2024 (8 mo. ago)
C Thick
Very helpful every step of the way!... Read more
20th May 2024 (8 mo. ago)
J Kirmse
About one month ago I was in this viewing with Imogen who’s been really supportive and kind plus all staff in the branch make sure to make us feel welcomed and very happy to sign our contract. You’re all 5 stars. Thank you all ??????????... Read more
Tenant
20th May 2024 (8 mo. ago)
L Jones
Highly recommend George and Imogen. From the viewing to the move in, I couldn’t recommend them more!
So supportive and kept me in the loop every step of the way.
I had my viewing last Saturday (11/5) and moving in today (18/5). 5 stars ??????????... Read more
Tenant
18th May 2024 (8 mo. ago)
? ???????
Very happy with Imogen as a realtor. Full time support through all the process of looking for a rent, all the questions were answered and I'm very satisfied with experience.... Read more
Tenant
17th May 2024 (8 mo. ago)
P PAUL
Very good service, really appreciate work... well done... Read more
29th Apr 2024 (9 mo. ago)
O Alexander
Imogen Reyes was very polite and helpful and was all and all a good experience... Read more
25th Apr 2024 (9 mo. ago)
C Platten
George was amazing, went our of his way to find us a property. Emma and Imogen were also amazing with all the paperwork, very responsive and got us a moving in date really quickly. Thanks for all your help.... Read more
Tenant
28th Mar 2024 (10 mo. ago)
I sandun

I would like to express my honest opinion regarding the service offered by Emma and George at Peter Alan. My wife and I were in need of moving to Merthyr Tydfil and were searching for properties to rent. The issue was that we were in London and we wanted to find out something without physically viewing it due to personal reasons, and it’s only Emma and George who understood our situation and came ahead to help us. Many estate agents refused us when we requested a virtual viewing. Initially, we found a good place, though it later didn’t work out due to the landlord's personal matters. We had to face a very difficult situation at that time; however, Emma and George built our confidence, and they helped us find another beautiful house within the time period we required. Honestly, they were really friendly to us from the first conversation and did their maximum to fulfil our requirements. We are forever grateful for their service. Thank you, Emma and George, a million times.... Read more
Tenant
31st Jan 2024 (1 year ago)
G Morgan
Exceptional communication and professionalism from start to finish. I'd give 6 stars if I could! Thank you.... Read more
30th Nov 2023 (1 year ago)
B Walker
Been look for the perfect place to start my journey and to be closer to my family and friends all thanks to Peter Alan I’ve been able to do so can’t thank Emma and George for all the help they have given over the last week and for helping me make this possible x... Read more
29th Nov 2023 (1 year ago)
D Powell
Leah at peter alan was absolutely brilliant with the process of marketing our lovely mothers house . She was very professional but also very patient and caring at a difficult time for us.... Read more
Seller
22nd Nov 2023 (1 year ago)
M Davies
Excellent Service , Friendly& Reliable... Read more
21st Nov 2023 (1 year ago)
J Ryan-Mallon
Excellent service and very helpful staff.... Read more
17th Nov 2023 (1 year ago)
1jjswiss
Peter Alan and iamsold made a terrible job of my house sale and have put me in a really difficult position. They advised selling via modern method of auction and listed my property with a low reserve to attract buyers. Instead the low marketing price instantly devalued my property when it did not achieve a sale at auction. I now can’t even sell to a cash buyer because of the low reserve price. I can’t sell on the open market at a higher price because of the low reserve. It’s a mess and I’m thinking about complaining to the ombudsman about their terrible service. The agent who initially valued my property and advised the auction route actually left the company shortly afterwards and I had barely any contact with them after that, but at no point did they explain the ramifications of low auction reserves. If selling with them, do not go with their auction route, it’s a disaster.... Read more
Seller
25th Sep 2023 (1 year ago)
Not creative or resourceful just sat and waited for buyers to approach them. Only 2 enquiries that we knew of... Read more
Seller
8th Sep 2023 (1 year ago)
S Willams
Very courteous and helpful... Read more
18th May 2023 (1 year ago)
S Austins
Thank you so much to George and Emma! They were absolutely amazing! I would definitely recommend Peter Alan, their service is absolutely fantastic and we were kept informed on progress every step of the way. We don't plan on moving anytime soon but if we did, these are the guys we would go to!... Read more
9th May 2023 (1 year ago)
C Willetts
George and kath was so helpful in getting us our first home together we are so greatful for their help. Thankyou so much... Read more
Buyer
15th Apr 2023 (1 year ago)
C Clements
Absolutely fabulous help from George and Cath from start to finish! As a first time renter, it was very daunting, but they both made the whole process so easy! They were helpful throughout and constantly kept me updated with my application! Thank you so much both!
Definitely recommend Peter Alan!... Read more
Tenant
28th Feb 2023 (1 year ago)
S Femil
I had a great experience with George and Catherine to find my new rented property in Merthyr. I was completely satisfied with their processing and the time they spend to hear our concerns. All their works are up to date and clear. Thanking you from the bottom of heart. You are amazing. I definitely recommend these two in Peter Alan Merthyr, I am sure that they will find the right one for everyone who approach them.... Read more
Tenant
28th Feb 2023 (1 year ago)
R Rowe
Special, thanks to Catherine and George... Read more
20th Feb 2023 (1 year ago)
I Rukie
I had the most beautiful, caring,intentional and honest experience with peter Alan merthyr Tydfil. I walked in on the first day and was welcomed by the most beautiful smile, she said her name was catherine,little did i know that would be the first of many. Catherine made my journey of getting a house so easy and smooth,she did all she could to assist me in getting the very best for me and i can never thank her enough??. And then, there was george! Friendly to say the least, always willing to assist and they never even for a second made me feel like i was stressing them out, because i know i definitely did! Thank you so much guys, cheers with love from the kitchen finally????????????... Read more
Buyer
10th Feb 2023 (1 year ago)
V Matei
Amazing service from Catherine and her team!... Read more
30th Jan 2023 (2 years ago)
S Williams
I can't thank Cathrine enough for helping me overcome some anxiety and worries I had about moving into my first rental. Cathrine was amazing, professional, and very helpful throughout the process, making it very easy to get adjusted to my first property. Cathrine was very responsive and always kept me up to date. I am very happy with her service and would highly recommend them if you have any worries or concerns moving into your first property.
Shaunie... Read more
Tenant
26th Jan 2023 (2 years ago)
W James
George Muzeen provided an excellent and friendly service and made the move-in/handover process extremely smooth and simple in a very last-minute moving situation. Brilliant.... Read more
Tenant
8th Dec 2022 (2 years ago)
S Budaly
George was absolutely great and made the process of renting a breeze. Would highly recommend!... Read more
Tenant
30th Nov 2022 (2 years ago)
P Wogu
The house is decent and very close to the train station. The house is value for money.... Read more
30th Nov 2022 (2 years ago)
R Evans
Catherine and George have been amazing from start to finish... they couldn't do enough for me... what a team!!! Peter Alan should be so proud of these two!!!... Read more
29th Nov 2022 (2 years ago)
S Jones
great communication with the branch, even when we faced unnecessary unrelated problems they delt with it brilliantly... Read more
11th Nov 2022 (2 years ago)
S Williams
I recently moved into a new property with the help of George and Cath. They have both been so helpful and supportive the whole time. They were super quick and easy with organising everything and made sure I was aware of every stage which was so lovely!! Can’t thank them enough for their help! Highly recommend!!... Read more
Tenant
27th Oct 2022 (2 years ago)
T Ani
Cath and George were really helpful through out my rental processing. They were quite professional and Cath especially went the extra mile to ensure I got my keys quickly as I had some time constraints. I would recommend Peter Alan for anyone looking to rent or buy property absolutely.... Read more
26th Oct 2022 (2 years ago)
L Lovia
I am more than pleased with the service provided by Peter Alan. I had Derri and Louise work on my house purchase and I couldn’t be happier with the outcome. Thank you and good work.... Read more
Buyer
8th Oct 2022 (2 years ago)
A Williams
We have just completed the purchase of our home. From the first viewing to the successful purchase the service we have received from Derri has been absolutely superb, extremely professional, always helpful and an absolute pleasure to deal with. Derri is an credit to this office and we can not thank him enough for all his hard work.... Read more
Buyer
14th Sep 2022 (2 years ago)
Great service and support from Derri and Sarah... Read more
Buyer
14th Sep 2022 (2 years ago)
L Owen
Hi i had great help from Catherine and George at Merthyr - Peter Alan helped me find tenant and let my property out. They where there to help throughout process and provided support when needed. Also Rhys at pontypridd Peter Alan was amazing too. Wish the three well for future and hope I can use service again.... Read more
Landlord
8th Sep 2022 (2 years ago)
M Day
We cannot thank George and Catherine enough for helping secure an amazing property for our young family. Moving from Surrey to Wales has been made easier by the 5 star assistance we received. They were always available to chat and hear any enquiries. And despite the various hurdles we had, they were fully committed to helping us along the way.
We are super excited to move into our new home. Thank you for helping us live our dream of a 3 bed house with a driveway and garden.
Matt and Ellie... Read more
Buyer
4th Sep 2022 (2 years ago)
B Bolwell
Really helpful, have rented out a couple of properties with them for a few years now. Responsive and keep us up to date and manage everything for us. Also were really helpful in finding a new tenant for a property once it became vacant. George, Catherine, Beth and Libby especially are always helpful.... Read more
Landlord
3rd Sep 2022 (2 years ago)
C Watkins
Amazing friendly and professional experience by George at Merthyr branch he helped us from start to finish with our rental property nothing was to much trouble communication was amazing throughout the process can’t speak highly enough of George... Read more
Landlord
2nd Sep 2022 (2 years ago)
C Terrett
A great service and impressed at the attention to detail.
Thank you to Derri for his professionalism and overall service. Happy, upbeat and highly welcoming.... Read more
22nd Aug 2022 (2 years ago)
D Thomas
I reached out for a valuation and I spoke to Derri who was highly professional and arranged for the valuation to take place quickly and I was very happy with the service, especially with it being free... Read more
Seller
22nd Aug 2022 (2 years ago)
A price
Delt with derri during the week with a few questions about a property I'm interested in. A top employee and extremely knowledgeable, all my queries were answered there and then with a friendly and professional manner. I would highly recommend to anyone as this level of customer care is hard to find these days, so much so an offer was made on the property that day... Read more
Buyer
22nd Aug 2022 (2 years ago)
K Tonka
George was great to work with, he kept his promise, arranged everything and we were living in a few days. I recommend!... Read more
7th Jul 2022 (2 years ago)
S Jones
If I could have give half a star I would have, hands down the worst customer service I have ever received they say they'll call you back they never do, there happy for you to receive a house with faults and not bother getting them repaired. And expect full rent in the mean time would not recommend!... Read more
5th Jul 2022 (2 years ago)
charliestar14
George and Catherine were amazing throughout. From the first viewing to helping make sure everything was sorted out properly, to then handing us the keys. Absolutely brilliant, we cannot thank you both enough... Read more
30th Jun 2022 (2 years ago)
Very smooth house sale. Tyler met us at house was polite and well prepared. Very professional. House sold quickly. ... Read more
Seller
2nd Jun 2022 (2 years ago)
A Wong
Brilliant service from George & Cath. Responded to the reference application within less than a week and able to accommodate schedules where possible. Can't fault it.... Read more
10th Apr 2022 (2 years ago)
A Williams
I have recently dealt with George at Peter Alan to get a rental property and he made the process from start to finish very easy with great communication. Would recommend to anyone.... Read more
Tenant
8th Apr 2022 (2 years ago)
M Rees

My first impression were very good of Peter Alan, baring that in mind the valuation was i was pestered none stop to sign the contracts to get the house on market with Peter Alan, the were of an okay quality but there was no picture of the front of the property, once the property had gone live i had 11 viewings lined up for the "launch day" then a day before hand i received several text messages from the agents saying 7 or 8 were cancelled, there was no communication from the agents office for reason why they were cancelled. once the house had been viewed by a few people the agents made me aware of them, i felt like the process was very rushed there was only one offer from the buyers and then on to best and final which i felt left myself and the buyers in a very rushed situation, the offer had been accepted that was it, i then looked on rightmove to find out that my property had been taking off the website, i found this very annoying and just not communicated very well towards myself. also in the past few weeks i have been receiving random text from the estate agents about other viewings there was no phone call to say what the viewing was, who the viewing was just a total lack of communication again.
If i was to look back on my past experience with Peter Alan i would definitely not use Peter Alan estate agents for the fee they charge is extremely over priced too for the service that is provided... Read more
Seller
1st Apr 2022 (2 years ago)
A Harvey
Very helpful and very expedient service, helped a great deal to get me a place when i needed it i cant recommend them enough thanks.... Read more
Tenant
30th Mar 2022 (2 years ago)
A Way
My son moved up from Devon to Wales for a new job. From start to finish the whole process and was made easy by George and especially Catherine. I dealt mainly with Catherine who was very helpful. She also understood the magnitude of what was happening. She always contacted me when she said she would and couldn't of been more helpful.Thank you so much.... Read more
Tenant
15th Mar 2022 (2 years ago)
H Illman
Cath and George are great. Always happy to help and look after all of our needs. Would highly recommend using these two... Read more
6th Mar 2022 (2 years ago)
R joned
Very rare I write reviews for things but this company deserves one.ive been looking for a house to rent went on this website and found one straight away the letting agents GEORGE AND CATH WERE excellent do deal with very friendly and helpful they can't do enough for you best of the bests I've dealt with so I would 100% deal with these again if need be. Very happy customer ????????????????????... Read more
Tenant
17th Feb 2022 (2 years ago)
P Harrison
after only speaking with Cath on the phone she managed to get us in to see a property on the same day with George. They have been a massive help with us in relocating and salting out all information via phone and email and always keeping us up to date with everything moving forward. I cant thank them enough for all there help and I would highly recommend Cath and George at Peter Alan Merthyr office... Read more
11th Feb 2022 (2 years ago)
K thomas
Professional and efficient rental service from Cath and George, very pleased with the continued service provided. My rental property is in good hands.... Read more
Landlord
9th Feb 2022 (3 years ago)
N Henderson
Cath and George at the Merthyr branch found me a property to rent within a day and I can't recommend them enough!... Read more
Tenant
3rd Feb 2022 (3 years ago)
J Craven
Really friendly and amazing service... Read more
3rd Feb 2022 (3 years ago)
A Sweetman
George was very helpful and professional thanks for making my moving in as quick and painless as possible... Read more
Tenant
28th Jan 2022 (3 years ago)
J Denning
Cath and George in the Merthyr office are brilliant. Always friendly, quick to respond and sort out any problems quickly. They have sourced great tenants who have looked after and shown respect to our properties which shows their judge of character. I hope Head Office appreciate how lucky they are to have these two and that they are the reason I have stayed with this company over the years.... Read more
Landlord
25th Jan 2022 (3 years ago)
T King
: Professionalism, Quality, Responsiveness, Value
George & Catherine of the lettings department were very helpful & professional. They made the whole process of letting our new property stress free. The property is fantastic & we are looking forward to settling in & getting to know the area.
Highly recommend the team ????... Read more
Tenant
9th Jan 2022 (3 years ago)
J Morgan
Both members of staff of the lettings department were very helpful, easy to talk to and very professional. The whole process of letting our property was quick and painless. They know the property market very well and archived a rental that exceeded expectation. Through them we have access to good, trusted local tradesmen - invaluable to us as we do not live near. We feel the property is in good hands with Cath & George. We look forward to a long and fruitful relationship.... Read more
Landlord
5th Dec 2021 (3 years ago)
A Doehring
I was looking for a house to move in within a week or 2 due to starting new job in the area. Even it was really short notice our agent George done fantastic job going above and beyond so we could move in as quickly as possible. He kept us well informed and everything was done in very professional manner.
Highly recommended... Read more
Tenant
25th Nov 2021 (3 years ago)
N Lukaris
Recently began letting a property with Peter Alan- Merthyr Tydfil and it's been an excellent experience. Fantastic communication throughout and were thoroughly helpful. Would recommend to all family and friends!! Special mention to George and Catherine who went above and beyond for us :)... Read more
Tenant
8th Nov 2021 (3 years ago)
S Ralph
I am a Landlord and have used Peter Alan for many years to find me long term tenants. George and Kath are amazing at their jobs, they have found me perfect tenants, I would never go elsewhere.... Read more
Landlord
25th Oct 2021 (3 years ago)
doodaa55
Absolute shambles. No one to take my call. Left answerphone message with number. That was two weeks ago and not one callback. Been somewhere else now. They are absolute shower of shine.... Read more
8th Sep 2021 (3 years ago)
Trykosaurus026
If I could give this zero stars I would. My daughter has rented a property through Peter Alan and has had such poor service from them regarding the condition of the property, which should never have been marketed in its current state, that her mental health has suffered so much she has had to give up work. There are no washing facilities, no working heating system, galvanised water tank which is all rusty, have been warned by environmental health not to drink water. Peter Alan does not care about its tenants at all.... Read more
Tenant
20th Aug 2021 (3 years ago)
B Groves
If I could give this agency 0 stars I would. Please please please steer clear. Before signing any agreements CHECK THE FACEBOOK REVIEWS IN THIS COMPANY. An agency willing to let out a house with no working boiler, means of sanitation or safe drinking water should NOT be a housing agency. Absolute horrific.... Read more
Tenant
20th Aug 2021 (3 years ago)
P Ramesh
Amazing service! Both Catherine and George have been very helpful with my move to Wales. I would specifically like to mention their prompt response to all my queries and how accommodating they have been with my requests with regard to the viewings. I would definitely recommend renting through them!... Read more
Tenant
28th Jul 2021 (3 years ago)
J Davies
Left details twice.. doesn't even acknowledge interest. Bad customer service. Derek Phillips loads better.... Read more
1st Jul 2021 (3 years ago)
A frost
Catherine has helped me rent out a property. She and the other staff members have been professional and helpful at all times. Communication has been quick and efficient. I would recommend their services.... Read more
Landlord
19th Apr 2021 (3 years ago)
B Wolf
Peter Alan's Estate agents are extremely slow to respond to a requests and seem to suffer from a general administrative problem having lost an offer on a property. While the estate agent herself is very personable she is makes every effort to drive up prices for prospective buyers and actively supports gazumping. I will never even attempt to deal with Peter Alan again. Has anyone checked to see if these other reviews are real / work for Peter Alan? (jk?)... Read more
Buyer
4th Feb 2021 (4 years ago)
G Bevan
I can't recommend Peter Alan estate agents enough especially Catherine, I moved from N.ireland for work and not knowing anyone or anywhere Catherine was very honest with regards to locations and areas. A very smooth transition from start to finish 5* !!... Read more
31st Oct 2020 (4 years ago)
S (SaltyCat)
Fantastic letting agency! Was my first time getting a property to rent and Peter Alan helped so much with making the paper work and moving process super fast and easy!... Read more
Tenant
27th Oct 2020 (4 years ago)
C Mitchell
Like others, our experience with Peter Alan has been exceptional. Our Agent, Catherine Smith, was friendly, helpful and incredibly kind. I would highly recommend this branch and it’s agents.... Read more
23rd Oct 2020 (4 years ago)
D Mitchell
Catherine was amazing!... Read more
20th Oct 2020 (4 years ago)
A Davies
My partner and I used Peter Alan recently. The staff were extremely helpful, especially George and Catherine.
The team were very responsive; they answered all of our questions and kept us informed throughout the entire process. They were also very understanding and patient when our move was delayed due to covid-19 related issues.
Overall, a very friendly and professional team! We would definitely recommend / use Peter Alan Merthyr again!... Read more
30th Sep 2020 (4 years ago)
S cooki
I would highly recommend anyone looking for a house to rent/buy consider Peter Alun. Me and my partner have had none stop support from them in regards to the house we have just renter from them.
They are very professional, as it was my partners first time renting he was nervous as he didn't know the progress. But those who dealt with us made it so easy and explained everything we needed to know and answered all the questions we had in as much detail as they could.
Highly recommended.... Read more
Tenant
19th Sep 2020 (4 years ago)
V Barber
My first time renting a property through an agency and I couldn't be happier with the service I recieved from Peter Alan. George was excellent with his communications with me and worked hard to help me secure the property I wanted. When George was out of the office Catherine was always more than happy to answer questions or follow up on enquiries I had. I would highly recommend renting a property through Peter Alan.... Read more
Tenant
16th Sep 2020 (4 years ago)
V Doleman
Can't thank Catherine Smith from the Merthyr Tydfil branch of Peter Alan enough. She has made the renting of our property so easy. Her assistance and professionalism has been outstanding. I would recommend them without hesitation to any prospective tenants or landlords. Thanks Cath!... Read more
Landlord
10th Aug 2020 (4 years ago)
I Landers
Catherine Smith at Peter Alan was absolutely fantastic from first phone call right up till she handed keys to my rental and even after no problem to big or small I for one I'm glad it was Catherine who was on end of line due to it being an emotional time for myself kind and caring is what she offered thank you... Read more
Tenant
25th Jul 2020 (4 years ago)
C Lambe
I rang and spoke to George who promised me a call back, that never happened, I thought ok, maybe they have forgot or been too busy so I left it at that.
I rang a month later spoke to Cath who also said she'll call me back or text me, nothing back again?
Two separate properties I had interest in and on two separate occasions a promised call back never happened.
People are paying Peter Alan to sell and rent houses for them and the staff are not calling potential customers back.
They wont get a third call off me!!!... Read more
17th Feb 2020 (4 years ago)
N Papet
Catherine and George from the Lettings department are fantastic. Very easy to work with, super efficient and friendly. They are also meticulous to detail, I would highly recommend.... Read more
9th Feb 2020 (5 years ago)
G pearce
Initial contact wasn't the most inspiring when viewing a potential purchase. Received hard sell calls from their call centre who continually cited Armageddon sized problems unless we put our property from sale with them there and then wouldn't take "we'll think about it" as a end line. Had to be very blunt to stop their pushing. However, Molly Davies came onboard - what a difference in the service. Nothing to much trouble, made us believe sale and purchase was doable, set out a great plan to move things along. Hand holding offered throughout . Without this young lady who was new to the Merthyr Branch we dont thing we would have stayed with PA at all. She was exemplary.... Read more
Seller
25th Jan 2020 (5 years ago)
Professional & fast service, disappointing that I had to go with PA Black due to value of my property (which incurred a larger cost to myself) but the local PA Green office handled the sale (seems unfair to charge for a black service but deliver a green service)!... Read more
Seller
8th Nov 2019 (5 years ago)
3 industrial
George was fantastic getting us into a rental property that we need for business very fast.
But unfortunately the house has a few problems and getting anything done or a response from peter alan was a complete joke!! As we paid 6 months upfront rent upfront it was like they didn’t care!! Very let down ...... Read more
Tenant
21st Oct 2019 (5 years ago)
M Price
Excellent service to get my in my first property and all thanks to cath who was brilliant from the start. Easy communication and help me with everything can't thank cath enough would recommend to anyone.... Read more
Buyer
1st Oct 2019 (5 years ago)
A Edwards
Excellent customer service from start to finish! A massive thank you to Kerry, Louise and Rocky for all their help in selling my late in laws property. Their understanding at this difficult time was highly appreciated and would recommend their services.... Read more
Seller
21st Sep 2019 (5 years ago)
C Davies
Had a really really good experience with both Cath and George! Really really happy to help and always there for any questions no matter how annoying I was! Can’t thank them both enough!... Read more
20th Sep 2019 (5 years ago)
G Orrell
Kerry and the team at the Merthyr office were excellent from the outset. Very professional, very knowledgeable and kept us fully informed throughout the sale process. Thanks... Read more
Seller
19th Sep 2019 (5 years ago)
K Steer
Excellent service from all at the Peter Alan Merthyr Branch. Professional from start to finish. Property was sold within a fortnight for the full asking price. Could not ask for more, would definitely use again and would not hesitate to recommend Peter Alan to anyone selling their property.... Read more
Seller
18th Sep 2019 (5 years ago)
M Williams
Just used Peter Alan to sell a property. Kerry and her team were all great, excellent communication and organisation for viewings and throughout the sale. I would definitely recommend and use them again if the need arises.... Read more
Seller
13th Sep 2019 (5 years ago)
H (A)
Very happy with Peter Alan. We recently let through their Merthyr branch and Catherine and George couldn’t be more supportive. Highly recommended!... Read more
Landlord
2nd Sep 2019 (5 years ago)
V Wilkes
Catherine and George are a helpful and professional letting team.... Read more
5th Aug 2019 (5 years ago)
D Lowles
I have always received a prompt response to any questions or issues from the Peter Alan staff. They keep on top of my properties and keep me updated developments. They have managed to keep voids to a minimum. I am very happy with their service.... Read more
Landlord
2nd Jul 2019 (5 years ago)
M Warren
Highly recommend dealing with Peter Alan. My first time renting on my own and the service was 2nd to none. Special mention 2 Catherine who took me through from start to finish and was extremely helpful and easy to deal with. If I need to rent again I will defo be using these.... Read more
Tenant
3rd Jun 2019 (5 years ago)
C Tudor
Catherine and George were very professional and were a big help wouldn't go to anyone else there are very Easy to get in contact with and always reliable and also will get the job done ASAP.. Thank you guys!... Read more
29th Mar 2019 (5 years ago)
C Carrigan
George from the rental/lettings dep. has been amazing and very helpful throughout my move. He was always super easy to contact and went out of his way to help. Much appreciated with such a big move, I highly recommend Peter Alan as the whole process was quick, easy and very smooth from start to finish.... Read more
Tenant
5th Feb 2019 (6 years ago)
K Jones
Fantastic letting agent . Would definitely recommend... Read more
Landlord
28th Jan 2019 (6 years ago)
V Norris
Brilliant service from start to finish. George was really helpful and made our move easy.... Read more
30th Oct 2018 (6 years ago)
E Januf
Best Service Thank you... Read more
30th Oct 2018 (6 years ago)
A Emerald
Catherine was very helpful, nothing was too much trouble. Thanks for all your help.... Read more
1st Sep 2018 (6 years ago)
A Mac
Super helpful service from start to finish. George worked with us to secure the house to let... and stayed in touch the entire way.
We had a few requests and questions and these were dealt with very very quickly.
Highly recommended... Read more
Landlord
1st Sep 2018 (6 years ago)
B Lewis
Helpful and friendly quick and efficient best in Merthyr by far... Read more
1st Sep 2018 (6 years ago)
A mahoney
We are so pleased we selected Peter Alan Estate Agent to sell our house. Their service is nothing but professional, all staff are approachable, friendly, helpful and so efficient. We sold our house within 10 weeks. They have the expertise from how the photographs of the property should look, down to the respectful nature of how your property is looked after on the open day. We would and have highly recomended Peter Alan :-)... Read more
Seller
31st Aug 2018 (6 years ago)
S Jones
Fantastic service! The whole team at Peter Alan went above and beyond the call of duty in the selling of our property. Due to logistics, we were unable to attend some viewings and to do meter readings, the team stepped in and helped us when needed. Cannot recommend them enough.... Read more
Seller
31st Aug 2018 (6 years ago)
A Williams
Catherine and George make a great rental team at Peter Alan in Merthyr Tydfil.
They are always efficient in all aspects of their work, nothing is too much trouble for them, and I love their vivacious characters.
Whether you're a tenant or a Landlord, you will feel that they always have your best interests at heart.... Read more
8th Aug 2018 (6 years ago)
P kiernan
Catherine and George have been a breath of fresh air, very professional and their communication is excellent. I highly recommend.
Warmly Phil Kiernan
Kiernans Properties Limited... Read more
8th Aug 2018 (6 years ago)
simo5524
Very friendly and helpful staff. They listened to my preferences and found the best house for me to rent. Very pleased!... Read more
Tenant
30th Apr 2018 (6 years ago)