From start to finish the experience of purplebricks was terrible and more stressful than the process demands. They used a cut and paste description of the property that was completely false and uninformative, alongside photos that were missing to cover the rooms properly. This meant we had to write the description and take our own pictures despite us having paid for them to perform this service. Once the house finally went live onto the portal they had it listed over the value we had agreed.
Purplebricks were not helpful in getting feedback after viewings and a key issue is that the portal does not allow to block out days on the calendar. This meant that we were getting viewing requests when we were on holiday that we were unable to rearrange.
I would not recommend to anyone looking to sell, the cost saving of using this provider is reflected in their disinterest in proactively marketing and selling your property as they have already been paid.... Read more
Seller
11th Sep 2024 (1 year ago)
Terrible don’t call you back, did a copy and paste advert I had to amend and got my town wrong. Nearly lost an offer as a result of rely on their app for feedback nobody tells you you have to do the chasing to get things done.... Read more
Seller
20th Feb 2024 (2 years ago)
The agent dealing with my sale was really good, helpful, sound advice and got lots of viewings. My house now SOLD!!!... Read more
Seller
12th Mar 2023 (3 years ago)