J Watch
Used Ryder and Dutton for many years. Recently sold a property through the Bacup office. Janet has been amazing and deserves every one of the 5 starts I've given. Thanks a million.... Read more
Seller
22nd Oct 2022 (2 years ago)
K Brownbill
I cannot praise this estate agents highly enough, they deserve a gold medal let alone 5 stars! Holly made a good first impression assessing the house and arranging the paperwork and promo information on the website. The quality of the photos taken was excellent and the sales tracker to understand where the sale is up to is helpful. Jack arranged the viewings and is a very polite and courteous young man. Once your house is sold Janet takes you through the next stage of the process. She is the most professional and effective communicator keeping everyone in the loop up to date on progress. I am so glad I chose them to handle my sale and cannot recommend them highly enough.... Read more
Seller
17th Oct 2022 (2 years ago)
L Sayes
I had a fantastic experience selling my property through Ryder & dutton, I cannot thank Janet & the team at the Bacup office enough for their help, they’ve offered a friendly and professional service. Janet has kept me fully informed through out the entire process. Thank you, I highly recommend R&D to others... Read more
Seller
8th Oct 2022 (2 years ago)
B Wells
Janet and her team provided an exceptional service during what turned out to be a very drawn out process to finally reach settlement. From first contact Janet always gave us confidence that she was doing her utmost to push things along. We are very grateful that we chose Ryder&Dutton and highly recommend them.... Read more
7th Oct 2022 (2 years ago)
Janet has been excellent throughout the process. Highly informative and kept us updated, communication was superb. Thank you so much.... Read more
Buyer
23rd Sep 2022 (2 years ago)
D Kershaw
Janet was helpful, friendly and very professional throughout. She kept us informed every step of the way. We were buying a house with Ryder and Dutton, which had lots of problems along the way, but Janet helped smooth things out and got back to us answering every query . Thank you Janet.... Read more
Buyer
9th Aug 2022 (2 years ago)
M Lipton
Very grateful to Janet at the Bacup office for her superb service. She kept us up to date throughout, was always on hand for advice and responded very quickly indeed. Couldn't have asked for better.... Read more
29th Jul 2022 (2 years ago)
P Baker
Can’t thank Janet enough. Constantly kept us updated with the house move provides excellent advice and talks you through the process and shows that she cares. Thank you Janet.... Read more
14th Jun 2022 (2 years ago)
J Ryan
I can't speak highly enough of this estate agent and of Janet who has handled my sale from start to finish, very professional and 100% communication every step of the way I managed to do everything at the start while in Germany via email with Janet and my solicitor who came recommended by Ryder and Dutton again 100% happy with them.
Anybody considering selling a property this is the estate agent to use if you want a stress free, quick and professional service, a big thankyou to Janet .... Read more
Seller
25th May 2022 (2 years ago)
I Rudnicki
Janet and the team at Ryder and Dutton have offered expert skills in sales negotiation and are brilliant at what they do can't thank them enough.... Read more
Seller
21st May 2022 (2 years ago)
S Wilson
All the people who I have dealt with at Ryder Dutton have gone the extra mile and the process was made simple. By far the best estate agent in Rossendale. A special shout out to Janet, Graeme,Shannon,Sue,Jack and the extended team. Many Thanks ????... Read more
21st May 2022 (2 years ago)
C bradley
If I could give 10 stars then I definitely would. Janet has helped me so much during my very difficult purchase. I cannot praise her enough. With all her extremely hard work and excellent communication, I have finally bought the house I so wanted. She has been there EVERY step of the way. She deserves a rather large pay rise for all her hard work she's done for me. I would definitely recommend her to anyone who is thinking about buying a property.. Thanks Janet, I very much appreciate it ????????????... Read more
Buyer
13th May 2022 (2 years ago)
S Norris
I didn’t really know where to start with letting my property but Joanne and Lizzie made it very easy for me.Thank you so much Joanne and Lizzie , you have kept me up to speed every step of the way.
I would definitely recommend your service.... Read more
Landlord
23rd Apr 2022 (3 years ago)
S Davies
There are no words to say how appreciative I am of Janet she has been a star from the very beginning always kept me updated and helped out and chased when the solicitors at the bottom were less than communicative. As a conveyancer myself I deal with agents everyday and I cannot praise Janet enough. I am not sure we would have exchanged without her help. If I could give a higher rating than 5 stars I would. Thank you again Janet Serena Davies... Read more
12th Apr 2022 (3 years ago)
A Ashworth
Very good informative and not pushy... Read more
29th Mar 2022 (3 years ago)
S McShea
Janet proved marvellous in advising and leading my wife and I in selling our property - she is a delight to work with! She is highly organised and highly efficient, replying to emails extremely swiftly, whilst always offering help and advice. Janet was proactive in her communications with the buyers and with both solicitors, ensuring that expedience was employed in the process, moving the sale on as quickly as possible to its conclusion. Should you be thinking of selling your property or home, work with Janet, she'll save you time and money - we are certainly delighted that we did!... Read more
Seller
21st Mar 2022 (3 years ago)
F Tomoloju
Bought two houses with Janet From Ryders and dutton. Best estate agent so far . The quality of services they provide is just classic. Value for your money. The whole journey till the completion date was well managed and I was kept up to speed on what the next plan of action will be. And I actually had a good laugh with Janet dealing with my case. There was no pressure in the transaction and definitely I be using your guys to buy my other property again. And also great thank to Holly as well. I say thanks to you all at the Bacup branch. Xxxxx... Read more
Buyer
19th Mar 2022 (3 years ago)
N Fleming
Thank goodness for Janet! After what had been a lengthy sale process, Janet regularly kept us up to date with proceedings, gave invaluable advice regarding completion procedures and was always extremely helpful and positive throughout a challenging exchange.
I highly recommend Janet and Ryder & Dutton to deal with any sale or purchase - everything was clear, professional and expertly handled. She took charge in the sale and negotiations between solicitors for which we were extremely grateful for. Thanks so much!... Read more
Seller
18th Mar 2022 (3 years ago)
C Houghton
We've just completed on a house we've purchased through Ryder and Dutton in Bacup and I would honestly highly recommend them. Janet there in particular has been amazing and offered support and guidance throughout what can be a very stressful process. Her advice was always welcomed and she went out of her way to make everything run as smooth as possible for us. We can't thank her enough and out of all the people involved in the sale and purchase of our houses, she stood out as being the best by far.... Read more
Buyer
28th Feb 2022 (3 years ago)
J JB
Janet from Bacup office was amazing. Communication skills are fantastic keeping me informed with every development in the process of sale my property. I'm a woman on my own so having someone to talk through this process help me to feel calm and in control at all times.
Going over and above her office hours to keep me updated.
I would highly recommend Ryder &Dutton and Janet for all her help.
Julie Bradshaw... Read more
Seller
25th Feb 2022 (3 years ago)
J Gibson
Janet has been our sales negotiator the past few months has been a huge help to getting the exchange over the line. Can not fault the service she and the team have given.... Read more
Seller
10th Feb 2022 (3 years ago)
J Scullion
I could not fault the service provided by Ryder and Dutton, particularly Janet at the Bacup branch, I always felt she went above and beyond, thank you Janet!... Read more
11th Jan 2022 (3 years ago)
J Howieson
In a process that was drawn out far longer than it should have been, by the solicitors not due to the estate agents, Janet and the Bacup office of Ryder and Dutton were there at every stage of the process to offer support and reassurance to a first time buyer.
They were hugely helpful especially when the process was at its most daunting and things felt dire, I cannot recommend them enough.... Read more
Buyer
17th Dec 2021 (3 years ago)
D Mcc
We cannot thank Ryder and Dutton enough for their communication, support, easy access and success is selling our property and supporting us in purchasing our new home. Even when circumstances were changing and we were under a lot of pressure to get out of our house, they kept the sale going through and made it very successful. Huge thank you, we can't recommend them enough and after speaking to people about their experiences with other estate agents, it has made me appreciate them even more.... Read more
Seller
16th Dec 2021 (3 years ago)
S Spindler

I would like to say a huge thankyou to everyone at Ryder & Dutton for completing on my property sale yesterday and for being a pleasure to work with.
Firstly a special mention to Joanne and Gareth in Rentals in the Rawtenstall office, for all the hard work put in by them when I was originally planning to rent my properties out. For anyone looking for someone to manage their rental properties Joanne and Gareth provide an excellent service.
To Cara in the Bacup office for always being a friendly and helpful voice on the line, whatever i needed to ask.
Holly and Janet thankyou for your endless patience, hard work and efficiency, (I never had to ask anything twice.) and for always being contactable and taking the stress out of everything for me.
Janet thankyou for going the extra mile and even contacting me late in the evening, on more than one occasion, sending me important updates to cheer me up, meaning I could sleep better! You really are a star!
I hope I haven't forgotten to mention anyone as you really are a great team and I'm very happy to recommend your services as 5 star.
Looking forward to working with you all again in the near future,
very best wishes
Sue... Read more
16th Dec 2021 (3 years ago)
I Loughlin
As a purchaser it’s always refreshing to deal with an Estate Agent who is helpful and professional. Janet is both of those and a lot more. She always responds quickly to any requests and helped to facilitate a very swift and hassle free purchase.... Read more
Buyer
13th Dec 2021 (3 years ago)
W dunn
i would highly reccomend ryder & dutton bacup.we have had excellent communication throughout.holly and the team have been absolutely brilliant to deal with.they have gone above and beyond with every aspect of the sale of our house. w & m dunn .... Read more
Seller
7th Dec 2021 (3 years ago)
K giblin
Janet from bacup branch went above and beyond to sell our house when noone could get in touch with our buyer janet never give up brilliant service from start to finish and it was a roller coaster ride but thankyou janet for everything you did karen n ken x... Read more
Seller
8th Nov 2021 (3 years ago)
J Butterworth
I had a long and stressful experience during my house move with my solicitor with one problem after another but Janet at Ryder & Dutton has been extremely helpful and friendly throughout the whole ordeal. Several times a week she would update me, see if things were okay, chase people on my behalf when I was at work, and generally try to make things easier. I was also able to ring up when needed and get a fast response. I would highly recommend their services if you're looking for professional help when moving homes.... Read more
25th Oct 2021 (3 years ago)
H Rose
Brilliant and professional service from Janet and her team .
Nothing is ever too much trouble no matter how small or big .
Shes always cheerful and helpful.
Highly recommend... Read more
20th Oct 2021 (3 years ago)
M Rose
Can't thank Janet and her team enough . Absolutely brilliant service we were kept informed at all times through the sale .
Despite all the ups and downs Janet remained cheerful and upbeat.
Both Janet and her team are a credit to ryder and dutton . Highly recommend them .... Read more
Seller
20th Oct 2021 (3 years ago)
S Jackson
I highly recommend Janet. She was always there throughout the ups and downs of the house sale process. Always happy to help and offered sound advice.... Read more
Seller
19th Oct 2021 (3 years ago)
P Ashley-Walsh
I couldn’t recommend Janet enough. She was always there happy to help and offered advice. Made the whole process of buying a house easy and was always polite.... Read more
Buyer
8th Oct 2021 (3 years ago)
J Harrison
Always on hand to answer questions. Very reliable, friendly yet professional. Kept us informed with any developments. Very approachable with a good listening ear and calm reassuring manor.
Janet made what could have been a very stressful time into a smooth process. Thank you to you and the rest of your team.... Read more
30th Sep 2021 (3 years ago)
E fielding
Cara was a fantastic negotiator, wonderful from start to finish. Can’t recommend enough!... Read more
30th Sep 2021 (3 years ago)
Z Szabó
They were very helpful, especially Janet Warsap. It was fast to buy a house with them, and they were pretty much supportive.... Read more
Buyer
29th Sep 2021 (3 years ago)
V Clement-Jones
Janet has kept us informed at all stages once the sale was agreed. She has been easy to communicate with and responsive . It has been an excellent experience. She chased the solicitors and buyers up without having to contact her. Thanks... Read more
Seller
29th Sep 2021 (3 years ago)
M Bromley
Janet at Ryder Dutton, Bacup branch, was fantastically helpful throughout the whole process. Janet went above and beyond in ensuring the large chain was moved along and communication was passed as freely as possible. I would highly recommend Janet for any of your estate agency requirements.... Read more
19th Aug 2021 (3 years ago)
C Taylor
I recently sold my house through Ryder and Dutton in Bacup. The whole process has been so professional. The initial valuation was more than I expected and the information presented to me was far more comprehensive than other agents in the area. The house sold quickly and for a greater price than I expected. The viewings were handled in a sensible way so my personal life wasn't distrupted. As the sale progressed, Janet handled everything with such an eye for detail, and went above and beyond to ensure that the sale progressed as smoothly and quickly as possible. Communication has at all times been amazing and after selling houses in the past with other agents, I don't hesitate to say, I will only use Ryder and Dutton in the future. When you buy and sell a house you need an agent who is going to have your back at all times and be on top of their game, and throughout the process you've had mine Janet and team. I cannot thank you enough!... Read more
Seller
6th Aug 2021 (3 years ago)
K Scott
Many thanks to Janet and the team at the Bacup office- for always keeping me informed and going above and beyond to help me with the many queries I had through-out the process of purchasing my first home. From start to finish they made the process that bit easier for me- they updated me more than my solicitors! Really nice people. Thanks again,
Catherine (Katie)... Read more
Buyer
27th Jul 2021 (3 years ago)
J Poole
Janet and the rest of the team at the Bacup branch kept us updated on everything,they were very informative and helpful.... Read more
29th Jun 2021 (3 years ago)
T Cox
We have just moved house using Ryder & Dutton Bacup Branch, Janet was our agent and she has been fantastic with us. Janet has always kept us updated at least once a week and chased solicitors on both sides to speed up the process. The regular updates were very reassuring that things were always progressing. I would definitely recommend Ryder & Dutton Bacup to anyone who is moving house.... Read more
Seller
25th Jun 2021 (3 years ago)
A HOLLAND
Highly recommend all at Ryder Dutton here in Bacup.
Holly dealt with our BTL purchase from the moment we viewed, right to the end of completion. Holly was extremely professional throughout answered all enquires whether this was email or telephone calls fast
& efficiently any issues we had she dealt with it immediately for us. We was extremely impressed with the service we received here at Ryder Dutton. Considering this purchase was going through during lockdown Holly, Janet & Cara acted swiftly and professional throughout nothing was to much trouble. We was impressed with their Covid safety policy, we felt safe when viewing and when attending the shop to pick the keys up.
After the experience we have received here we will be in touch very soon to get our purchase on the market to Let with the help from Ryder Dutton.
Thank you again.... Read more
Buyer
17th Jun 2021 (3 years ago)
W Ambrose
I mainly dealt with Janet on the sale of my property
What a wonderful lady
Nothing was a bother
Always happy to listen and investigate any issues
Patient,understanding and professional to the end !
Same goes for the rest of the guys at the branch Hollie & Cara both very understanding,approachable and professional
I would definitely recommend using them to anyone who has a property to sell !... Read more
Seller
14th Jun 2021 (3 years ago)
A Hodson
Wonderful, professional sevice from Ryder and Dutton. I would not hesitate to recommend them for their property management services, thank you.... Read more
13th Jun 2021 (3 years ago)
E Birtwistle
Excellent service from valuation to completion.
From Cara who booked the viewings in, the person who did the viewings on our behalf as I was shielding at the time and then to Janet.
Janet talked us through the entire process and explained what was happening and when we were getting nervous Janet helped us to move forward and explained there was nothing to worry about. I can’t recommend them all highly enough.... Read more
4th Jun 2021 (3 years ago)
S Connell-Dunn
We had a very good experience buying with RD.
Sue, who showed us the properties, was very honest and informed.
Janet, our buying support and Branch Manager was great and liaised very well with our solicitors also.
Overall a good service and would use again.... Read more
Buyer
27th May 2021 (3 years ago)
H Barlow
Purchased a house through them and they provided amazing care. As a first time buyer I had no understanding or how it worked with purchasing a house. But Janet and the team in bacup helped me with all my questions and made it a smooth ride.
Thanks again.... Read more
Buyer
21st May 2021 (3 years ago)
S Johnson
Really grateful for the help and support I received from Janet during the purchase of our home. She was proactive in keeping me up to date which I really appreciated, and found reassuring throughout the whole process. Great professional service.... Read more
Buyer
14th May 2021 (3 years ago)
D Guy
I received exemplary service from Janet at Ryder and Dutton. Janet was always on hand to help with any questions I had and constantly kept me informed through the purchase process. I would highly recommend!... Read more
Buyer
16th Apr 2021 (4 years ago)
P fletcher
We have found Janet at Ryder & Dutton to be absolutely fantastic. She isn’t our agent, she is acting for the vendor but has never ignored us allways replies to calls and email. There’s no doubt in my mind that without her efforts our move wouldn’t have taken place when it did. Highly recommend her and the business.... Read more
31st Mar 2021 (4 years ago)
D Forman
We recently moved with Ryder and Dutton and Janet was our account manager. Her communication was excellent with minimum weekly communication. She is very personable and friendly, yet very professional. Thank you so much Janet, Dave and Sam... Read more
23rd Mar 2021 (4 years ago)
C Madumere
My partner and I bought a property through Janet at Ryder and Dutton. I would like to state first of that Janet is a credit to her company and they should never let her leave at any cost.
She was responsive always getting back to us. Diligent in chasing up the vendor and most of all as it was a complicated sale there was empathy at the appropriate moments. She was efficient with personality and my partner and I are now big fans of Ryder and Dutton due to janets overall attitude.... Read more
Buyer
22nd Mar 2021 (4 years ago)
M howarth
Ryder and Dutton were brilliant to deal with when buying our house and Janet was excellent. Professional, helpful and friendly throughout.... Read more
Buyer
20th Mar 2021 (4 years ago)
C Harvey
Absolutely first class service, Janet Warsap is the most honest and professional estate agent I have dealt with, she is very proactive and worked hard to get our purchase completed very swiftly. I would not hesitate to use Ryder & Dutton in Bacup again and I can highly recommend.... Read more
Buyer
29th Jan 2021 (4 years ago)
Z Stefanova
Very professional staff. Cara Dyson help us a lot through the process. Thank you Cara and wish you and all your colleagues Merry Christmas and very Happy New Year!... Read more
26th Dec 2020 (4 years ago)
A Fielder
Janet was incredibly helpful throughout the purchase of our first home. She was happy to answer our questions and on multiple occasions chased solicitors on both sides for information so she could update us in regards to our next steps.
Completely different experience to one we had with another local estate agency after putting in an offer earlier in the year. Much more positive and supportive. Would 100% recommend Ryder and Dutton, and if in future we were to sell our house we wouldn't go anywhere else.... Read more
Buyer
26th Nov 2020 (4 years ago)
R Walton
Would definitely recommend. Staff are very polite and helpful. It was an easy process.... Read more
16th Mar 2020 (5 years ago)
I Suthers
Quite pleasant, good atmosphere. Busy for during the week.... Read more
15th Oct 2019 (5 years ago)
D Whit
Lisa was friendly and informative throughout the process. Would highly recommend. Thank you!... Read more
13th Aug 2019 (5 years ago)
D Ashworth
Worked alongside this branch for 10+ years. Very nice staff, very efficient, friendly and good all round knowledge. I work alongside many estate agents on a weekly basis and I Would definitely recommend Ryder & Dutton.... Read more
4th Aug 2019 (5 years ago)
B Lumb
I Bought a house through Janet and the team, couldn’t of asked for a easier experience especially as I was a first time buyer, she made everything stress free and all ways kept me up to date, she went above and beyond, thanks so much Janet and the team.... Read more
Buyer
22nd Jun 2019 (5 years ago)
D S
We had such a positive experience with Ryder & Dutton. Always very professional, very helpful and very well informed. They can't do enough to help and their communication, especially of Lisa Hayhurst at the Bacup office who was our point of contact, is second to none; providing regular updates throughout the process.... Read more
7th Jun 2019 (5 years ago)
G KNIGHT
Janet was a most helpful part of selling our house with ease. She constantly kept us updated and was more that willing to sort out any issues that arose.
Many thanks to Janet and other staff at the Bacup branch... Read more
Seller
29th May 2019 (5 years ago)
L Whittaker
Great service from Janet. She made every step of the way simple and straightforward. Thanks Janet... Read more
3rd May 2019 (6 years ago)
H Draper
Janet and all the staff have been extremely helpful with the purchase of our new property gone a lot smoother than I expected and nothing was too much trouble always answer e mails promptly and ring you if they have any updates thanks to you all see you Friday to collect our keys... Read more
Buyer
1st May 2019 (6 years ago)
P 94
Becky, Nikki, and Janet were perfect in trying to help us to purchase our first house. Kept everything simple, well-informed and professional at all times. Would certainly recommend.... Read more
Buyer
19th Apr 2019 (6 years ago)
A Farrell
Janet has been fantastic she has kept us up to date throughout the whole process of buying the house she really has gone above and beyond.. we have had a poor experience with a previous estate agency so it was great to deal with Ryder & Dutton we would definitely recommend them and Janet is a real credit to the company ????... Read more
Buyer
18th Apr 2019 (6 years ago)
L connolly
Janet was fantastic, so helpful kept me updated on everything,nothing was to much trouble. Rest of the team were friendly and helpful... Read more
13th Apr 2019 (6 years ago)
A Rimmer
Janet at Ryder & Dutton Bacup was absolutely brilliant. She was very professional and kept us informed of the progress of our sale from start to finish. Would highly recommend Ryder and Dutton.... Read more
Seller
9th Apr 2019 (6 years ago)
B Wildman
Nice people to deal with,great!... Read more
30th Mar 2019 (6 years ago)
B Armitage
Janet was very helpful, professional and friendly throughout the whole process of selling one property and buying another one. It was a new and stressful experience for me and I was grateful to have Janet's advice and guidance throughout it all. I would definitely recommend... Read more
Seller
27th Mar 2019 (6 years ago)
S Bland
A buyer at asking price was quickly found and Janet kept us updated every step of the way through the sale process. I would recommend their service.... Read more
Seller
6th Mar 2019 (6 years ago)
C Dolan
Excellent service, hassle free and efficient. Friendly knowledgable staff always on hand for queries or reassurance. First class communication at all stages. Highly recommended. Many thanks indeed.... Read more
22nd Feb 2019 (6 years ago)
J fogerty
Alice and the team at the Bacup office are great help when either purchasing a property or looking to put it on the rental market, They go above and beyond to help you out as much as possible! Would definitely recommend to all friends and family and will be using their services again in the near future.... Read more
24th Jan 2019 (6 years ago)
S L
I was assisted by Janet Warsap of Bacup's Ryder and Dutton in selling my local terraced property and I couldn't have been more impressed. Janet is very experienced and I received incredible customer service, forthright advice and a tenacious sales manager.
Janet worked incredibly hard to manage the sales process, and impressively always double checked facts with third parties before updating me. This was invaluable as it turned out I was selling to disorganised, first time purchaser and their slippery solicitor. Janet's work behind the scenes minimised the stress for me. She gave regular, accurate updates and tried alternative solutions whenever an issue came up. I would absolutely recommend Janet to anyone looking to sell in Bacup.
Janet was my key contact but I found the rest of the team professional and helpful whenever I required additional help.... Read more
Seller
3rd Dec 2018 (6 years ago)
F pancake
I’ve dealt with Ryder and Dutton before and the staff are good but Janet Warsap was amazing and a credit to Ryder and Dutton . She’s was on the ball from the start to the finish . Nothing was too hard work for her to do and every email I sent was sent back straight away , same with phone calls .
Janet is truly a credit to Ryder and Dutton I just wish more companies had people who worked like this .
Nicola Megson... Read more
14th Sep 2018 (6 years ago)
L Hardman
I'm currently in the process of selling my house with the Bacup team at Ryder & Dutton and couldn't be happier. The network they have at their disposal is excellent. The whole team, Jessica & Alice in particular, have been pleasant and professional throughout. Highly recommended.... Read more
Seller
3rd Aug 2018 (6 years ago)
S Brown
I am in the process of purchasing a house and have been extremely well looked after by Jessica Johnson in the Bacup branch. Jessica has been most helpful in keeping me updated at regular intervals. She has also spoken with my solicitor on a regular basis and I can only say that Jessica has been most professional in all aspects of her work. Good luck Jessica at your new branch and thank you for everything you've done for me.
Many thanks
Sharon Brown.... Read more
Buyer
2nd Aug 2018 (6 years ago)
A weisz
I received a professional and freindly service at all times by Janet and all of the team in the office including Susan & Gorden with the veiwings.
Highly recommended .... Read more
30th Jul 2018 (6 years ago)
S Zaharia
I had a great experience with my house purchase from them.
Jessica was always really helpful and on top of things,she keeped me updated on the whole process ringing solicitors and pushing things up.
Communication was great and I will deffo recommend them.... Read more
Buyer
25th Jun 2018 (6 years ago)
batchj
Exceptional, professional and efficient service provided by Jess and the whole team at Ryder & Dutton in Bacup. The support from the team really made the whole moving process a lot less stressful. Thanks all!... Read more
5th Jun 2018 (6 years ago)
A Wolanczyk
I had a very good rapport with agency , negotiator Janet Warsap was an absolute star :patient , informative and helpful. As first time buyer I did not know a lot about whole buying process , but Janet made it smooth and hassle free experience .... Read more
Buyer
4th Jun 2018 (6 years ago)
S O'Connor
Janet and the team at Bacup branch gave us excellent service every step of the purchase of our first home. From initial viewings to checking-in on how were doing 3 weeks after we've moved, the team have been fantastic at placing our needs at the forefront.
Prompt and friendly communication was delivered at a level rarely seen in most businesses today.
Would definitely recommend Ryder & Dutton, Bacup.... Read more
Buyer
5th May 2018 (7 years ago)
L Stanton
Jessica has been more than helpful and supportive during what was a difficult time, cannot fault her diligence and her customer service... Read more
24th Apr 2018 (7 years ago)
L Slater
Thank you for helping us to sell our property. I was very pleased with the service I received. Jessica was very efficient and kept me up to date with what was happening. Her advice was very good and, although not without some difficulty, the sale went through. Thank you Jessica.... Read more
Seller
9th Apr 2018 (7 years ago)
A Lewis
Jess is very professional, but also very friendly and easily approachable. We contacted each other throughout the majority of the process at least weekly turning more to daily and even several times a day towards the later stages. In my opinion she was the 'unsung hero' thoughout the whole process, often going out of her way to see the whole thing work. I would recommend Jess' service to anyone.... Read more
26th Mar 2018 (7 years ago)
C Maggs
Jessica was really helpful throughout the purchase of our property. She kept us informed of where solicitors were up to and went above and beyond for us when things got abit difficult. She is a lovely and friendly person who was a pleasure to deal with.... Read more
Buyer
18th Mar 2018 (7 years ago)
S Goggins
Staff were always very pleasant and helpful,
keeping us updated throughout the process of selling our property.... Read more
Seller
17th Mar 2018 (7 years ago)
Y Gerrard
I would highly recommend Ryder and Dutton. Their fees were very competitive , and they were always proactive and helpful during the marketing and sale. Ours was an unusual house and they took a very realistic and sensible approach to the value and marketing of the property. All the staff were very friendly and helpful. They constantly reviewed the situation and kept us appraised and updated at all times. Nearing to completion there were a couple of small hiccups further down the chain - Janet worked hard to resolve these and keep everyone in the chain updated through daily phone calls to the various solicitors and other estate agents involved. I would not hesitate to use Ryder and Dutton again.... Read more
Seller
15th Mar 2018 (7 years ago)
K Offley
Jessica was really helpful whilst we were buying our first house. Would definitely recommend.... Read more
Buyer
14th Mar 2018 (7 years ago)
A Humbert

TLDR: Do not use unless there is no other option.
Worst experience I have ever had with any estate agency. I had a viewing arranged, nobody called me to say that property has already been rented I only found out when I called to say I will be late. I was then told that if the property comes back on the market I will be contacted. Week after I found the property to be available again but I was not contacted so I called the agency myself and arranged a viewing. After that I said I'd like to rent that place but would like to ask before if landlord is ok to put the missing fence in. I heard nothing back and 2 weeks after that I get an email 'I think you would be interested in this property' with a link to the property I have already viewed. To top it up I have also tried to help my mum rent a place via Ryder and Dutton and we visited the branch in Bacup. Lady that was helping us could not spell my email even tho I have spelled it out 3 times and instead of giving us information about property we were interested in she asked what are we looking for and in what price range (we said straight away which property we have come here about). It's horrible, you have a name to keep and the performace I have seen on all the occasions was less than poor.... Read more
Tenant
4th May 2017 (8 years ago)