H Hague
We recently bought our first home through Stanfords and the experience was excellent from start to finish. Marina showed us the property and was our main point of contact throughout the process. She was absolutely lovely, always super helpful, and made the entire experience smooth and stress-free. As first-time buyers, we had a lot of questions, but Marina was patient, informative, and always quick to respond. We couldn't have asked for better service and would highly recommend Stanfords to anyone looking to buy a home.
Thanks again,
Hesh and Bayley... Read more
Buyer
26th Aug 2024 (22 weeks ago)
E Grover
Couldn't recommend Marina enough - she was very useful in the process. Kept me up to date, helped to chase solicitors and the sellers when needed. Always went the extra mile.... Read more
21st Jul 2024 (6 mo. ago)
I Bray
I wanted to thank you for not only making our purchase of Colfe easy but giving us a wonderful first experience of a sale. Alex is a true gentleman and a real asset to your team - very professional and accommodating but more than anything we felt comfortable in his company, like a friend, and not what you would consider the stereotype agent. We have said to our neighbours that you are highly recommended.... Read more
Buyer
8th Jul 2024 (6 mo. ago)
J Frydel-Solarska
We have just completed sale with Stanfords Forest Hill. Huge thanks to the whole team, especially to Marina for her assistance, professionalism and responsiveness when we needed guidance and information. The process was smooth and quick, sale completed within 3 months from receiving an offer. The team was enthusiastic helpful and effective at every stage of the process. Truly recommended!... Read more
Seller
7th Jul 2024 (6 mo. ago)
J Whiting
Friendly and efficient service with an excellent knowledge of the area. Recommended.... Read more
C Nolan
A great, professional and friendly team. Alex M and colleagues at Stanfords have just helped us buy a flat - at every stage they were brilliant, and really went above and beyond to get us in the flat with as little stress as possible - definitely recommend... Read more
Buyer
20th Jun 2024 (7 mo. ago)
N Kulkarni
Alex and all the team were professional, efficient and effective. They were clear and friendly throughout the process of selling our building.... Read more
Seller
7th Jun 2024 (7 mo. ago)
H O'Brien
We have used Stanfords twice, both times as buyers, and have been really impressed with their professionalism, warmth and honesty. They are prompt and efficient but never pushy, and have a real understanding of the properties they're selling. Alex Morgan was excellent, and I'd not hesitate to work with them again.... Read more
Buyer
22nd May 2024 (8 mo. ago)
T Nair
Would definitely recommend Stanfords - they were professional and proactive alongside friendly and approachable. Communication was always easy and prompt so we felt well supported and always clear with what was going on.... Read more
E Jennings
I was well-looked after by Stanfords in the course of purchasing my new property. They were responsive and proactive in the process. I was particularly impressed by Alex Morgan who lead on the transaction.... Read more
Buyer
7th Mar 2024 (10 mo. ago)
M Wong
Alex, Ben, James, Marina recently helped me with the sale of my flat - I had a great experience, they were professional and proactive about the strategy and provided me with updates, next steps and decisions to be made. I would definitely recommend Stanfords if you are looking to sell, I had a great experience. Keep up the great work team!... Read more
Seller
22nd Jan 2024 (1 year ago)
M Curley
I just completed a transaction through Robert Stanford Forest Hill and found them to be excellent. Alex, Ben (and especially Marina) were always on hand to ensure a smooth process. Thank you... Read more
5th Dec 2023 (1 year ago)
I used Stanfords in Forest Hill to sell my flat. Despite a challenging sale process due to difficulties with the lease and leaseholder, James Nichol and his team have been brilliant.
They are highly proactive, professional, knowledgable, and helpful and have been adept at overcoming a series of unforseen challenges. James has achieved a near full asking price in a challenging market at a valuation far in excess of that quoted by two other local agents.
I can't recommend Stanfords Estate Agents Forest Hill highly enough.... Read more
Seller
24th Nov 2023 (1 year ago)
I Wake
I used Stanfords in Forest Hill to sell my flat. Despite a challenging sale process due to difficulties with the lease and leaseholder, James Nichol and his team have been brilliant.
They are highly proactive, professional, knowledgable, and helpful and have been adept at overcoming a series of unforseen challenges. James has achieved a near full asking price in a challenging market at a valuation far in excess of that quoted by two other local agents.
I can't recommend Stanfords Estate Agents Forest Hill highly enough.... Read more
Seller
24th Nov 2023 (1 year ago)
We moved to Stanfords from another agency. They kept us informed and were honest about our property and the challenging market. Now we have an offer they are still working hard to push through the sale.... Read more
Seller
5th Nov 2023 (1 year ago)
J Barnes
Alex, James and Marina at Forest Hill are a fine team of people. There were some rather choppy waters to navigate during our house sale and move to Brighton . It's been a bit of an interesting year in the housing market in the current climate, and Stanfords had the right strategy for a successful sale.The team were professional pro- active and supportive throughout the process and even more importantly , worked alongside us with empathy and, when needed, humour. They don't fit into the standard estate agent box . We recommend them wholeheartedly.... Read more
Seller
2nd Nov 2023 (1 year ago)
J Marshall
We took recommendations from friends to go with Stanfords for the sale of our flat and we are very happy with our decision. They were honest, open and helped manage the process excellently. They deserve their reputation and we would highly recommend them. A big thank you to James, Alex, Marina and everyone else who helped us with the sale.... Read more
Seller
2nd Nov 2023 (1 year ago)
S harrison
What a pleasure to deal with the team on what was a long and frustrating sale, yet their professionalism and efforts in helping hold the sale together with some hand-holding of the solicitors too at times got everyone across the line. Their knowledge and constant availability on call/email was refreshing. A different league of estate agent. Would recommend. Thank you guys, Scott.... Read more
Seller
30th Oct 2023 (1 year ago)
E Starkie
Stanfords sold our 2 bed flat in Forest Hill. It was a complex leasehold sale and we were in a long chain - they know the local area inside out and (blessedly) a lot of the intricacies around our leasehold that made the transaction so complicated. They were more knowledgeable about what was going on elsewhere in the chain than our solicitor was (in fact they were *so* good we were conscious that we might have annoyed them by the fact we kept going to them directly for updates on chain progression). Totally genuine and lovely team that went out of their way to help us get it over the line. Really cannot recommend them highly enough. Thanks James and team!... Read more
Seller
2nd Aug 2023 (1 year ago)
T Radford
Lucy and Stanfords Estate Agents knowledge and experience helped us find our new home. They were extremely helpful at every stage of the process, guiding us with great communication, advice and recommendations.... Read more
Buyer
22nd Jul 2023 (1 year ago)
K MacArthur
An agent from Stanfords showed us around our flat when we first viewed it and they were very good to work with through the entire process or purchasing it. Compared to your usual estate agents they are very friendly and efficient but best of all they seem to actually care about the buyers and not just see it as a transaction. I would recommend using them.... Read more
Buyer
20th Jul 2023 (1 year ago)
B Avern
Thanks for all of your help Lucy... Read more
4th Jul 2023 (1 year ago)
R Fireman
We recently bought a house through Stanfords Estate Agents in Forest Hill and Lucy in particular made the entire experience seamless, connecting us with the owners, consistently keeping us up to date on the chain and answering all our questions as first time buyers. Would highly recommend!... Read more
Buyer
2nd Jul 2023 (1 year ago)
G Byrne
We bought our first home with Lucy Cardona at Stanfords Forest Hill branch and we couldn't have asked for a better service. The team as a whole but especially Lucy were incredibly attentive and reliable and made an extremely stressful process so much more manageable. We will definitely be using them when we go to sell our home and couldn't recommend them enough if you are looking for a friendly, local service.... Read more
Buyer
1st Jul 2023 (1 year ago)
P Sullivan
Stanfords Estate Agents combine the best of both worlds: a warm, experienced and customer-focussed service that can only come from a local estate agent, with the forward-thinking marketing, strategy and drive that you would anticipate from a high-end national agency.
As a seller, I really appreciated their approach to marketing my property, handling offers and then guiding everyone through a somewhat complicated sale with sensitivity, wisdom and pragmatism. As a buyer, I felt well-informed, supported and in safe hands. I’ve also experienced renting via Stanfords, and that too was reassuringly straightforward. Everyone on the team is helpful and genuinely nice (some might say that’s no mean feat for a London estate agency… ). Heartily recommended!... Read more
Seller
27th Jun 2023 (1 year ago)
H Bushell
We sold our flat last year and Lucy and James were a pleasure to deal with. They always responded quickly to any queries and issues we had. They were great from the moment we enquired to the moment we sold (and even a few months after). So would definitely recommend them.... Read more
Seller
31st May 2023 (1 year ago)
M Mat
James and his team have been really professional and helpful during the entire process. They are different from other estate agents, more human, realistic and trustworthy. The communication was good during the entire process and Alex in our case often went above and beyond with other parties in the transaction to find solution and keep the process going. Very satisfied with the overall experience.... Read more
9th Sep 2022 (2 years ago)
T Garrick
The team at Stanfords provided excellent service throughout the process of us selling our two-bedroom flat. James in particular was exceptional, helping us deal with what transpired to be a protracted and complicated conveyancing. His expertise and persistence kept everything on track and provided us with the reassurance and confidence we needed.... Read more
Seller
26th Aug 2022 (2 years ago)
C Leach
I received a excellent service from Alex at Stanfords when I bought my flat. He really helped push the purchase through right to the bitter end. He was very knowledgeable when it came to the process guided me along the way. Huge thanks to Alex and the Stanfords team!... Read more
Buyer
22nd Aug 2022 (2 years ago)
C McGonigal
We recently bought a house with Stanfords and I must say all the staff were amazing with great attitudes. Really refreshing. Alex in particular helped the purchase go through smoothly and he was so responsive to my endless emails! Thanks again guys! x... Read more
Buyer
20th May 2022 (2 years ago)
P Combes
5 star service - Jay helped us through the whole process, was super quick and responsive and always helpful if we had a question. We are first time buyers so it was great to have someone we could trust!... Read more
Buyer
4th Apr 2022 (2 years ago)
L Wilson
Stanfords were Terrible. Ended up going to another estate agents, who were amazing. They sold our property and we got asking price. If I had listened to director at Stanfords, we would have given our house away. All they wanted was the sale and kept asking us to drop price. Remember, they still get their commission no matter what it sells at.... Read more
Seller
4th Mar 2022 (2 years ago)
M Hepwood
Stanfords were acting on behalf of the Seller and i was the Buyer, i found them to act in a professional and attentive manner! When there were issues with both Parties solicitors Standfords were proactive in helping and offering solutions. Thanks to Jay who really helped get the deal over the line.... Read more
Buyer
3rd Feb 2022 (2 years ago)
L Crow
I recently sold my studio flat in Forest Hill with Stanfords and they were great from start to finish. The whole team are lovely, really knowledgeable and just decent people - invaluable qualities when selling a house gets stressful (which it often does). Could not recommend them enough.... Read more
Seller
29th Jan 2022 (2 years ago)
Plumeria
Salma and Cleo from Stanford Estates are looking after my property while I'm living abroad. They are very friendly, and doing fantastic job, I really appreciate it!... Read more
Landlord
27th Jan 2022 (2 years ago)
Z Feliciano
A good find. I am very happy with the good service that Jay and James have given me. The team are very professional, extremely helpful and friendly. I highly recommend Stanfords estate agent services. Thank you so much for all your help.... Read more
13th Jan 2022 (3 years ago)
M Booker
Would highly recommend Stanfords. Jay and the whole team were really helpful and responsive from start to finish; smoothing communications with the buyers, recommending other tradespeople and professionals (who were all excellent) when needed and giving great advice. Particularly welcomed the continuity from Jay who was always on top of everything to do with our sale - never felt like just another client. Fantastic 5 star service.... Read more
Seller
22nd Dec 2021 (3 years ago)
W Fitzgerald
Stamford Estates Have been finding tenants for my properties for many years.
They always give a very personal and professional service... Read more
Landlord
21st Dec 2021 (3 years ago)
J Morse
Amazing from start to finish. Easy to communicate with throughout. Honest and upfront. Massive thank you Jay for helping us secure our first home.... Read more
Buyer
21st Dec 2021 (3 years ago)
P Murwill
We have just sold our flat through Stanford Estates in Forest Hill and wouldn't hesitate to recommend them. James provided clear initial advice, and Jay then took responsibility for the process, during which he was responsive and helpful throughout.... Read more
Seller
20th Dec 2021 (3 years ago)
T Ellis
Stanford's were recommended to us by a friend who had labelled his flat as 'previously unsellable'. We found James to be a real reassuring sounding board during our first meeting and a significant upgrade on the two other agencies we had previously used to try and sell our flat. Malcolm then handled our sale and he did a brilliant job, providing insight and quick responses and helping a difficult transaction to get over the line, chasing the buyer's solicitors consistently since they verged on professional negligence (Direction Law, avoid at all costs). Would highly recommend Stanford's!... Read more
Seller
8th Sep 2021 (3 years ago)
Charlotte
Malcolm was great in helping with a very difficult sale. Always available on the end of the phone and very pro-active. Would recommend.... Read more
Seller
6th Sep 2021 (3 years ago)
T E
I couldn’t recommend them highly enough. Super friendly, on top of all the details and they sold our flat in Crystal Palace in record time. We’d had a load of problems with another (supposedly ‘specialist’) estate agent prior to engaging Stanford, and the difference between the two was night and day. They know the area inside out and make sure the process is as easy as possible. Huge thanks to Malcolm and all the team!... Read more
Seller
6th Sep 2021 (3 years ago)
A Johnson
We’re so grateful to Malcolm and the whole team at Stanfords for helping us find our family home. Malcolm’s local knowledge, calm and professional demeanour and excellent communication made the process straightforward, transparent and (almost!) enjoyable!... Read more
Buyer
2nd Sep 2021 (3 years ago)
D Jahfar
From start to finish Malcolm and the team at Stanford’s in Forest Hill made the process of finding and purchasing our first home smooth and painless. Always patient and happy to help with any questions, guiding us through every part of the process. I would not hesitate to recommend both Malcolm and Stanford’s, impeccable service.... Read more
Buyer
2nd Sep 2021 (3 years ago)
R Lakin
We recently bought a house through Stanford Estate and had an excellent experience. Our agent Malcolm was very approachable, responsive and proactive without ever being pushy. He was great at managing the communications back and forth between us and the buyers. Overall, we thought Stanford Estates were a very pleasant, professional and transparent agent and would recommend them.... Read more
Buyer
1st Sep 2021 (3 years ago)
R Verma
As a tenant, Stanford Estates were really easy to work with. They found a property that met our criteria. The offer process was simple and easily explained. Throughout the tenancy they responded to questions quickly and any issues with the property were resolved. They acted as conduit between the landlady and ourselves. During the end of the tenancy they were very helpful too. In particular Malcolm and Simona were key in making the process as smooth as possible.
Would recommend!... Read more
Tenant
27th Jul 2021 (3 years ago)
J C
I recently bought my first home through Stanford Estates, and working with Malcolm has been a great experience from start to finish. Malcolm is professional, approachable, responsive and proactive – he helped push the process along at key moments, yet with a lightness of touch that inspired calm in what at times was a nerve-racking journey. There was never a hard sell of additional services, yet when help was needed - finding a surveyor who could meet our (tight) timeline - Malcolm was super helpful. Overall, I thought Stanford Estates fair, transparent, and genuinely nice to deal with.... Read more
Buyer
21st Jul 2021 (3 years ago)
M Richmond
We sold our flat with Stanfords and they did a super job from start to finish. They were professional, helpful and available to chat at any time. They were great at managing the communications back and forth between buyers/sellers/solicitors etc. Would definitely use them again.... Read more
Seller
14th Jul 2021 (3 years ago)
P Briscoe
My partner and I had a really good experience with Stanford and in particular, Malcolm at the Forest Hill branch. Malcolm was really excellent throughout and would highly recommend - great service, good value for money.... Read more
11th Jul 2021 (3 years ago)
J Hollidge
I have worked for many years with Stanford Estates. They have always found a good tenant, and provided a good service recently selling the property. Very helpful and professional. Would definitely recommend this company.... Read more
Seller
11th Jul 2021 (3 years ago)
J Day
Matt Ryan did a great job managing our sale, from offer through to completion. We are grateful to him and the team for their efforts.... Read more
Seller
8th Jul 2021 (3 years ago)
Hettie
We recently bought our flat through Stanfords and found them a cut above the other estate agents we've dealt with. Matt Ryan was honest, diligent and transparent, and we trusted him through the entire process. From our initial offer to completion, the experience went extremely smoothly. Matt was always quick to answer any queries or emails and looked after us through the whole process. We wouldn't hesitate to use Stanfords again.... Read more
Buyer
7th Jul 2021 (3 years ago)
E Wong
Being first time buyers we needed a lot of guidance and assistance with the process of purchasing our first flat. Malcolm was extremely helpful, patient and resourceful in helping us through the process; providing tips of how to go about things and absolutely integral to getting our completion over the line in a short space of time. In the process of looking and purchasing our flat, we came across a lot of estate agents and I can say that Stanford Estates were by far the nicest estate agents. Very prompt in responding to queries, great communication and overall nice people to work with.... Read more
Buyer
7th Jul 2021 (3 years ago)
E Lucas
A very good and committed estate agent for us both during 5 years of letting (with multiple tenants) and then most recently when handling our sale. In particular Malcom Goes and James Nicol who advised on at times various complicated issues with our sale process.... Read more
Seller
7th Jul 2021 (3 years ago)
M Tonks
Jay was so great with helping me find and buy my first home, and went above and beyond to get it over the line. Amazing service.... Read more
Buyer
2nd Jun 2021 (3 years ago)
M Smitheman
Bought my current flat from Stanford Estates and had a very good experience. Malcolm Goes recommended the flat and it was a great fit for me. Throughout the purchase Malcolm ensured everything progressed smoothly and completed within a good timescale. The rest of the team were very helpful, in particular Jay Scally.... Read more
Buyer
26th Apr 2021 (3 years ago)
P West
No grumbles about the dwelling I rent through Stanford; better than where I was near the 'infamous' barbers on Dartmouth Road.
Best wishes.... Read more
Tenant
15th Apr 2021 (3 years ago)
Stanfords were incredibly friendly, professional and supportive from beginning to end.... Read more
Seller
7th Apr 2021 (3 years ago)
E H
We recently bought a flat in Forest Hill and Stanford Estates were great. Jay was very professional, quick to respond and extremely helpful - as first time buyers his help made the process much less daunting. Thank you!!!... Read more
Buyer
5th Apr 2021 (3 years ago)
J McWilliams
Malcolm and James were both brilliant in facilitating the sale of our Forest Hill flat. Malcolm was personable, helpful and responsive and made the process of moving a lot less stressful. We wouldn’t hesitate to recommend Stanford Estates to anyone looking to sell or buy.... Read more
Seller
22nd Mar 2021 (3 years ago)
G Simpson
Fantastic agents from start to finish - would highly recommend!... Read more
20th Mar 2021 (3 years ago)
E Tierney
We recently sold our property with Stanford Estates Forest Hill and had an excellent experience. James was very professional and never too busy to take our calls or respond to our queries. We feel we received good advice and that James was very knowledgeable. We wouldn’t hesitate to recommend Stanford to anyone looking to sell their property after our experience.... Read more
Seller
17th Mar 2021 (3 years ago)
J Cormack
James helped us complete on our first home purchase. He was knowledgable and responsive to all our questions. He also helped with expiditing issues that were delaying our completion.... Read more
Buyer
15th Mar 2021 (3 years ago)
W James
My experience with Stanfords was as a buyer, and Malcolm Goes was brilliant. Was able to put the pressure on when my solicitors were dragging their heels. He was very quick to respond when I had questions and helped facilitate a good dialogue between me and the sellers.... Read more
Buyer
11th Mar 2021 (3 years ago)
S Field
First class service from James Nicol and Jay Scally. Highly recommended and thanks Guys... Read more
11th Mar 2021 (3 years ago)
K Emsley
Malcolm worked on behalf of our vendors, he was sincere, professional, and very easy to work with.... Read more
11th Mar 2021 (3 years ago)
F Jackson
I bought a property through Stanford estates at the back end of 2020. Malcolm was fantastic in keeping me updated and taking ownership of getting the purchase across the line. He always responded, chased solicitors and made sure I knew exactly what was happening at every stage.... Read more
Buyer
10th Mar 2021 (3 years ago)
J Harris
We have recently sold our property through Stanford. We were impressed from the very start - James spoke really clearly about the strategy he recommended and it was James' professionalism, diligence and local knowledge that led us to sign with Stanford. During the viewings and subsequent management of offers, Matt was responsive, easy to contact and knowledgeable and helped get the sale over the line in good time. Really pleased overall and would happily recommend.... Read more
Seller
9th Mar 2021 (3 years ago)
C King
Having had a few agents round to value our flat, Stanford's were head and shoulders above the rest from the get go. James was clear, honest, straight forward and human to talk to.
When Jay took on our account, the same qualities applied. Stanford's is an estate agent that you can have an actual normal conversation with, with honesty, calmness and a sense of humour. I never once felt like they were trying to spin me a line or pull a fast one. Jay was dedicated, persistent and calm throughout our transaction, always easy to get hold of, and a proper nice bloke to deal with too.
It seems clear to us that this is a happy team of people who enjoy their work. We wouldn't hesitate to sell through them again.... Read more
Seller
25th Feb 2021 (3 years ago)
A Halloway
We recently bought our first flat with Stanford Estates, and they were excellent all the way through. They had time for all of our questions, and went above and beyond to make sure that everything went smoothly for us. Special thanks to Matt, who was a pleasure to work with, and always went the extra mile. Couldn't recommend them more.... Read more
Buyer
19th Feb 2021 (3 years ago)
P Sulja
We recently bought through Stanford Estates and would definitely recommend them. Malcolm and the team were genuinely pleasant to deal with and always quick to respond to queries, chase vendors/solicitors etc. to help ensure the sale went through as quickly as possible. Would happily deal with them again for sales or lettings in the future.... Read more
Buyer
8th Feb 2021 (3 years ago)
A Crow
I have used Stanford Estates for two sales now, our own house and then a friend's flat. They were very helpful throughout and kept me fully informed at every stage of the process. I would thoroughly recommend them.... Read more
Seller
5th Feb 2021 (3 years ago)
D Kingsnorth
I think Stanford are a better choice than most of the big name estate agents. Competitive fee, great photography and ultimately, they got it done and sold our flat. James is brilliant and I had a positive experience with Malcolm and and the rest of the team. Thanks!... Read more
Seller
3rd Feb 2021 (3 years ago)
A Idle
Our experience of using Stanford Estates has been great. Having had the sorry experience of using Purple Bricks (!) Stanford's response and personal approach has been extremely welcomed. Jay was very accommodating, and helped the process go smoothly for us. He even chasing up our solicitor which was a really helpful touch. Would definitely recommend!... Read more
2nd Feb 2021 (3 years ago)
A Hawcroft
We recently moved to Forest Hill and were more than happy with the service we received from Malcolm at Stanford Estates. Malcolm knew exactly which properties to show us round based on our advice. Malcolm also went above & beyond in ensuring we matched to the correct property. We have been here 2 months today and couldn't be happier. The entire process was seamless and thoroughly well managed by Malcolm and the Stanford team. Would 100% recommend Malcolm and Stanford Estates to anyone looking for a property in the Forest Hill area.... Read more
2nd Feb 2021 (3 years ago)
E Crittenden
The team at Stanford’s are second to none - this is the third time we have used them to buy/sell properties. Their local knowledge and pricing is spot on. But where they really come into their own is with supporting the conveyancing process - without them our recent sale would have collapsed as the solicitors were at stalemate. If it wasn’t for their determination and professionalism I’m sure we would not have got over the line. Highly recommend!... Read more
Seller
14th Jan 2021 (4 years ago)
K Lodge
We had a brilliant experience buying our house through Stanford Estates. Matthew Ryan is so professional, friendly and responsive. Such a pleasure to deal with and completely on top of everything, all the time. Thank you... Read more
Buyer
14th Jan 2021 (4 years ago)
J tyler
Great from start to finish.
Matt R acted for our vendors: He was proactive in a tricky chain and kept us up to date throughout. Very straightforward firm of agents... Read more
Buyer
7th Dec 2020 (4 years ago)
C JobShare
Highly recommend Malcolm at Stanford’s. We’ve just completed. He was always available on the phone to respond to requests and concerns. Very grateful for his professional service!... Read more
19th Nov 2020 (4 years ago)
M Jones
I'd happily recommend Stanfords to anyone selling their property in Forest Hill. In challenging times with a lot of uncertainty James, Malcolm and the team provided excellent level headed service. They helped us maximise the value of our flat and were always on hand to provide calm, considered advice as the sale progressed in ever changing circumstances due to Covid. Thanks so much Stanfords!!!!!... Read more
Seller
8th Nov 2020 (4 years ago)
A CIC
Ben, Christine and James at Stanford's Forest Hill proved to be a very proficient team working seamlessly together and comfortingly responsive when required .
A challenging time for viewings in the post lockdown period but they achieved the result we were looking for... Read more
8th Nov 2020 (4 years ago)
T Marshall
We are very happy to recommend Stanfords. We've rented through them in the past and more recently sold a property with them and they are professional, friendly and honest. When viewing properties with other agents it really became clear how much better Stanfords are. Our sale coincided with the first lockdown and we lost a number of buyers for COVID specific reasons and each time James, Malcolm and the team were on the case getting things sorted and keep us up-to-date with what was going on. They went above and beyond – we couldn’t ask for more.... Read more
Seller
6th Nov 2020 (4 years ago)
L Warsop
We used Stanford Estates to sell our town house in Forest Hill. We found James and his team to be incredibly helpful when it came to managing communications throughout the chain (which meant that we got to Exchange of Contracts sooner than we otherwise would). They were honest, reliable and fair - which is exaclty how we wanted our estate agent to behave with our purchaser and all of the other stakeholders.... Read more
Seller
28th Oct 2020 (4 years ago)
R Balloo
Just finished purchasing my first property with this agency and have nothing but positive things to say about their services!
Christine very professionally and patiently guided me through the whole experience and did everything she could to get everything done as quickly and efficiently as possible, no chasing required! She accommodated my numerous requests for re-viewings and general pestering and was very helpful throughout, thanks again Christine :).... Read more
Buyer
21st Oct 2020 (4 years ago)
![1/5 Stars](/images/stars/one-star-rating.svg)
I wish I had not renewed my agreement with Stanford (for the letting service). As a foreigner, I leave abroad and thought it would save me the hassle. It does not.
The first year was ok. I was a bit disappointed by their fees, very expensive considering the service: 13% monthly fees, on top of each you have to add their expensive contractors fees (e.g. £150 to change a toilet seat: the plastic seat not the whole bowel!). Inventory is extremely expensive ~£200 and very detailed, I give them that, however they did not do a check-out once the tenant left, so it was totally useless and led to disputes over damaged furniture (and no means to prove anything on my end, as they did not do the checkout)
I have to summarize the 2nd year as otherwise there will be too much to write: payment and statements which are due on 10th of each month (that was my condition to renew the contract), which is reasonable as the tenant pays by the 1st of each month, are systematically delayed with no explanation. It’s extremely difficult to manage my mortgage payment. I have to send emails or to call almost every month. Follow-up is a massive issue for them. Today (April 2020) they sent me bills for invoices from October 2018 I have already paid!!! They have already taken the money out of the rent paid by the tenant. They also invoiced work I have never been informed of, furniture replacement I have never approved… Basically every month of this year’s tenancy, they have found something to deduct, and they never let me know in advance, they just take the money. That’s my experience, you are free to try if you would be luckier but obviously I do not recommend them.... Read more
Landlord
22nd Apr 2020 (4 years ago)
R Smith
Fantastic team! I recently sold my property with them and they made the whole process as smooth as possible! I worked with Jonathan, Carl and James who were always friendly and happy to help. Highly recommend!... Read more
Seller
26th Mar 2020 (4 years ago)
L Gregory
Great estate agents ... very friendly and welcoming people and place... made me feel at home...... Read more
8th Feb 2020 (4 years ago)
A Clark
Great experience, Jonathan was brilliant and supported us through the whole buy!... Read more
Buyer
27th Nov 2019 (5 years ago)
E Ramos
I will soon be renting a property which is being managed by Stanford Estates Forrest Hill .
I have been very impressed with every single interaction I have had with the advisors working there .
Special thanks to Ludmila Goncalves and Jonathan Prince , as their warm , natural and yet impeccably professional approach managed to shift a tedious and frustrating process ( looking for a new place to live in London ) into a smooth and easy one .
I felt that they genuinely cared and I knew I was in good hands from the beginning .
I can not recommend this branch enough .
Thank you very much !... Read more
Tenant
3rd Sep 2019 (5 years ago)
N Hopkins
Jonathan and James were very friendly and helpful in guiding me through the process of buying my first home in a very speedy timeframe. Their support from beginning to end was much appreciated and I would recommend Stanford Estates in Forest Hill... Read more
Buyer
26th Aug 2019 (5 years ago)
J Taylor
Recently rented a property from this branch and the staff were exceptional, always made me feel welcome and actioned any requests with speed. I had the pleasure of interacting with Jonathan Prince and Cleo Lawrence who helped to ensure that the usually un-smooth process of renting a new property was a pleasant experience. Thanks again guys.... Read more
Tenant
25th Aug 2019 (5 years ago)
J Daniels
Sold our flat within a rapid 6 weeks, great service from start to finish and Stanford’s always kept us informed. We used an agent in the forest hill before but they didn’t impress us half as much as the team at Stanford’s. Would 100% recommend.... Read more
Seller
17th Aug 2019 (5 years ago)
J puddle
The worst estate agents I have ever had the displeasure of using... Read more
15th Aug 2019 (5 years ago)
J Berry
Had a couple of viewings with Jonathan last week. Absolute pleasure working with him, he was honest and knew the area/properties inside out, which as an agent myself I know is hard to find in this industry! Hoping to find something through Jonathan in the near future, as I am confident that if we had an offer accepted, the process up until move in would be in safe hands. Appreciate your ongoing help and support!... Read more
25th Jul 2019 (5 years ago)
R matoa
is one of the best agency in london... Read more
30th Apr 2019 (5 years ago)
A Rocha
Stanford is an amazing agency, as they offer a bespoke service to landlords that I have never experienced before. They are honest, reliable and committed to excellence!!!! Alex and David are great professionals who I felt I could trust from day one. Very happy to have given them my house to be managed and have all intentions to continue to do so. They made my life super easy with the rental process, which w
has been very smooth.... Read more
Landlord
20th Apr 2019 (5 years ago)
R Hawley
Poor service, no help or support after they get their fees- I would strongly recommend not renting with them.... Read more
Tenant
28th Mar 2019 (5 years ago)
Martin
We just bought our first house through Stanford Estates, Forest Hill office. We dealt with Wendy, she was brilliant. Very helpful, committed and I always had the feeling she was straight forward and honest with us.... Read more
Buyer
27th Mar 2019 (5 years ago)
N Young
I both sold and bought a new place with Wendy and the team at Stanford Estates. Her help and guidance were superlative and in a difficult sale she really went the extra mile to get us over the line. We couldn't have done it without them and I'm so pleased we used Stanford. We are very happy in our new home!... Read more
Seller
24th Mar 2019 (5 years ago)
T Anandagumar
Big thank you to Jonathan Prince made the whole experience of renting a property through Stanford estate an absolute pleasure. Went above and beyond to help us get out flat. Got brilliant service and Jonathan was able to answer any questions we had as it was our first time renting there was alot he had to help us with which he did very promptly. Very very happy. Definitely recommend seeing Jonathan... Read more
Tenant
21st Mar 2019 (5 years ago)
G B
We very recently purchased our first home through Stanford Estates. They were super helpful and informative throughout the process. A big thank you to Kim Morris for helping guide us through to completion!... Read more
Buyer
10th Mar 2019 (5 years ago)
J Milner
Lovely estate agents from initial viewing through to check-in. A pleasure to deal with throughout, Wendy went beyong the call of duty to make sure we were happy and resolve any issues we had.... Read more
3rd Dec 2018 (6 years ago)
S Walker-Millar
Excellent service, completely professional, efficient and friendly. Recommend one hundred percent. Thank you!... Read more
8th Nov 2018 (6 years ago)
C Thomas
We had an excellent experience selling our house through Stanford Estates. We chose Stanford as we had been very impressed when we bought the house from them 7 years before and we definitely made the right choice for our rather complicated sale. Catherine Chan was so efficient, proactive, professional and cheerful throughout. She made the whole process much less stressful than it would have been otherwise. She was always one step ahead, keeping us informed at all times and chasing everyone to keep things moving. Thanks Catherine!... Read more
Seller
14th Oct 2018 (6 years ago)
L Green
Stanford Estates were simply wonderful. James and Wendy supported me through a very difficult sale to unscrupulous, greedy buyers. They were really caring and extremely knowledgeable. Would use them again if I hadn’t moved to another country! I recommend them without hesitation. You will be in the best hands.... Read more
Seller
12th Oct 2018 (6 years ago)
J Fitzgerald
I had a very positive experience with Stanford Estates. They were very hands on and knowledgeable. Gave me great confidence throughout the whole process. Wendy is a great professional.... Read more
12th Oct 2018 (6 years ago)
P Howe
The team at Stanford Estates did a great job selling our house in Hither Green. From initial marketing and viewings to progressing the sale and completion, the team worked professionally and proactively kept us up to date with what was going on at every stage. Highly recommended!... Read more
Seller
1st Oct 2018 (6 years ago)
A Moreno
Finding a home where you may spend most of your life is a difficult business! We were very lucky for having met Kim Morris from Stanford Estates who made the journey to our dream house relatively painless and possible.
She helped us during negotiations, keeping us constantly in the loop, in full transparency, reassuring our position in every step of the sale's process.
We are always gonna be grateful for she was a happy note in the turmoil of buying a house.... Read more
Buyer
17th Sep 2018 (6 years ago)
S Tuxford
We have recently been going through the process of renting our home for the first time. The whole team that we have been working with at Stanford Estates have been incredibly professional and helpful. Thank you to Collette, Catherine and James for all the support, communication and advice - We know our property is in good hands!... Read more
Landlord
29th Aug 2018 (6 years ago)
P Atkinson
Very impressed and happy with Stanford estates Forest Hill branch. We bought our first flat through them. Wendy in particular was always very quick to reply and helped a lot throughout the process.... Read more
Buyer
28th Aug 2018 (6 years ago)
D REHM
Wendy was excellent, always available, extremely helpful and very knowledgeable. If we sell again we will definitely go with her and would highly recommend her!... Read more
Seller
24th Aug 2018 (6 years ago)
G Ledgard
I recently just purchased my first home from Stanford's and I couldn't be happier. The process of course was stressful but Catherine was on hand every step of the way, she was attentive but professional at the same time and kept me updated at all times. I would definitely recommend and would 100% go back to Stanford's when I look to sell. Thanks for your help!... Read more
Buyer
23rd Aug 2018 (6 years ago)
A Hristova
Catherine was very helpful in finding me the right home. Highly recommend her.... Read more
23rd Aug 2018 (6 years ago)
H Trompeteler
We were so pleased we chose Stanford Estates. We dealt with Wendy Fitzgerald and couldn't have been in better hands. She gave us excellent advice and guidance throughout the sale process, she always kept us completely informed and was helpful in every way. We received a personal and impeccably professional service - I wouldn't hesitate to recommend Stanford's and Wendy's services to those looking to buy or rent in the Forest Hill or South East London area.... Read more
Seller
22nd Aug 2018 (6 years ago)
J Borzasi
I'm renting a house with my family from Stanford Estates for almost 3 years. A really good experience for us. I deeply recommend for everybody who is looking to rent a house. Always friendly and helpful team. Collette is doing a great job.
Many thanks to you and the whole Stanford Estates team.... Read more
Tenant
21st Aug 2018 (6 years ago)
R Rackauskyte
Nice staff, speedy process and experience overall is very pleasant so far. One star lost on the rating due to lack of communication. I understand that it might be busy in the office but for a customer it's comforting to know what is going on and when to expect to hear from them on the next step.... Read more
20th Aug 2018 (6 years ago)
A Costa
Very pleased with the experience with Stanford Estates. Catherine showed us a couple of flats in the Forest Hill area and once we've decided for one the process for securing the flat was really fast and easy. The key aspect has been the communication with Catherine and her team, always helpful and available to answer to our requests. We haven't moved in yet but so far a positive experience with them.... Read more
Tenant
20th Aug 2018 (6 years ago)
M Silver
An excellent letting service, always professional and efficient. We would only use Stanford Estates for our properties in Forest Hill.... Read more
Landlord
17th Aug 2018 (6 years ago)
O Garzon
I had the chance to receive support from Standford Estates to find a place to rent in Catford. Their team didn't simply bombarded with useless views, but really connected to our needs and found a really great match in a short time valuing our time. Management team has also been very professional and effective when we have any issue to solve. I highly recommend them. In particular, thanks a lot to Ben and Cleo... Read more
Tenant
16th Aug 2018 (6 years ago)
D Todorova
I've been dealing with the property team for over half a year now and I'm very pleased with the partnership we've established. Everyone I've dealt with has been very professional and helpful, especially Salma Skunder, who has been my go-to person for any questions and issues relating to my property. Cannot recommend Stanford Estates enough.... Read more
14th Aug 2018 (6 years ago)
S Eaves
I highly rate Stanford Estates. I dealt with James and Catherine when buying my first ever property and they were helpful, efficient and personable. I would recommend them without hesitation.... Read more
Buyer
14th Aug 2018 (6 years ago)
K Aziz
I have rented several times over the past 8 years but have never had such a positive and stress free experience until I used Stanford Estate agents. They manage the property very professionally and whenever I've had to contact them about something Cleo, Salma and the team have responded with effieciency and speed. They have made me love my home and they really look after their clients. Thank you!!!... Read more
Tenant
14th Aug 2018 (6 years ago)
H Cronin
My boyfriend and i recently began to rent a property through Stanford Estates and received really excellent service and good communication throughout the moving in process. Salma and Kim were particularly helpful and made us feel very comfortable and excited to be renting our first property together. Thank you Stanford Estates!... Read more
Tenant
13th Aug 2018 (6 years ago)
W Mason
Thank you Salma for your help. Extremely helpful and efficient!... Read more
13th Aug 2018 (6 years ago)
F Darbyshire
The good reputation of Stanford's went before them, as we had previously purchased our second home in Forest Hill through them. Although the process of moving house can often be a stressful one, we were again pleased by the sale of our second home by them. Catherine dealt with the day-to-day sale and paid much attention to detail through the process. She gave us lots of 'best-to' tips along the way. Her friendly and professional manner was very helpful.
James and the team at Stanford's are certainly dedicated, providing an excellent service. We would definitely recommend them!... Read more
Seller
10th Aug 2018 (6 years ago)
L Bruce
Absolutely brilliant, I can’t sing their praises enough. In the first instance, I made completely the wrong decision, going with a larger agent who told me what I wanted to hear rather than giving me a realistic view of the market. After constant disappointment I called the team at Stanford and invited them over, knowing they were a local agent with a great client base. In just under a week I had an offer on the table and completed the sale on schedule - all thanks to the dedication of the team. If you want to sell in Forest Hill GO WITH STANFORD ESTATES! Do not waste your time elsewhere.... Read more
Seller
8th Aug 2018 (6 years ago)
D Beattie
I rented a house using Stanford Estates in July 2018. They were absolutely wonderful - friendly staff, kept me up to date, everything was dealt with flawlessly. No hassles, no problems, and I got keys to my new place within a week of the first viewing. Highly recommended.... Read more
Tenant
8th Aug 2018 (6 years ago)
Lorraine
Excellent service from the team at Stanford Estates Property Management - I was kept well-updated throughout the rental process and they were available to fix any small problems immediately.... Read more
Landlord
7th Aug 2018 (6 years ago)
L Suchomska
I have had my fair share of experiences with Estate agents and it has been very frustrating to say the least but James has restored all faith. If you want a proactive, honest and professional team then choose Stanford Estates! James recently helped with my purchase, he and the ladies in the office kept me informed at every stage and was on top of everything from solicitors, vendor and even chasing my agents. Couldn’t thank you all enough and I know who I’ll be calling when I’m in the position sell.... Read more
Buyer
10th Jul 2018 (6 years ago)
C Porter
I bought my house through Stanford Estates many years ago, and the same agents helped me to sell it recently. Thanks to Ben, Wendy and especially Malcolm, who was proactive in keeping the chain moving and updating me. I highly recommend Stanford Estates!... Read more
Seller
23rd Apr 2018 (6 years ago)
A Flutter
We were very happy with the service we received from the whole team at Standford Estates in Forest Hill. They delivered on all our requests, helped us progress things when they were lagging in our chain and were happy to handle our frustrations during a stressful buying and selling process. Malcolm, Wendy and James were great.... Read more
Seller
4th Apr 2018 (6 years ago)
J Warnes
Working with Stanford Estates was a pleasure. The staff were very accommodating, informative and friendly. Their knowledge of the local area and property itself really helped us with our move. Would highly recommend.... Read more
28th Mar 2018 (6 years ago)
T Nieminen
Great service (thanks Salma!) and an overall very well managed and pleasant experience of renting a flat through Stanford Estates.... Read more
Tenant
22nd Mar 2018 (6 years ago)
A H
Recommend this place, especially the initial letting agent who dealt with me and my partner. Friendly, professional, high calibre agents. So far so good on the mangement side too. Very glad I came across them as I and my partner were in a tight situation after another property fell through and we had to move fast.... Read more
Tenant
4th Feb 2018 (6 years ago)
R Sargant
I was very glad to have chosen Stanford Estates. Their valuation seemed more accurate and balanced than the valuation other agents quoted and in fact the sale price was very close to what Stanford predicted. A friendly and professional sales team. Highly recommended.... Read more
Seller
4th Feb 2018 (6 years ago)
F Morant
I received an excellent service from the staff at Stanford Estates. All the team were very helpful and dealt with any problems/queries that arose in a very efficient and speedy manner this ensuring a smooth sales transaction. I higher recommend Stanford Estates.... Read more
Seller
28th Jan 2018 (6 years ago)
S Barrett
Wonderful service from everyone at Stanford Estates, who helped me find and purchase my first home! My agent Wendy in particular was lovely to work with and always helpful, informative and friendly.... Read more
Buyer
14th Jan 2018 (7 years ago)
L Wells
I have just sold my flat using Stanford Estates & couldn't recommend them more highly. I really wanted a local agent who was able to provide a more personal service than a large chain estate agent where everything feels less personal, and I am so glad I chose Stanford Estates. Ben carried out the valuation and was extremely knowledgeable about the local and national property market. The team arranged a really good number of viewings within the first week, and gave great feedback following each appointment. They were also very considerate of my tenants, which was very much appreciated. Malcolm was really excellent, and made the whole process so much less stressful than it could have been. Stanford Estates were my first choice, and they certainly didn’t disappoint. I would use them again without hesitation. Their honest, hardworking and straightforward approach was a refreshing change to a lot of the alternatives in the area. Thank you again Ben, Malcolm & team!... Read more
Seller
7th Jul 2017 (7 years ago)
N Fowler
We had a very good experience buying a property through Stanfords. Malcolm sought out similar properties to those which we had missed out on, answered queries speedily and with competence and advised us throughout the purchase. I would recommend.... Read more
Buyer
5th Jul 2017 (7 years ago)
L Waind
We bought through Stanford Estates in March 2017. They are a friendly team, especially Catherine, who provided an efficient and effective level of service to facilitate our purchase.... Read more
Buyer
4th May 2017 (7 years ago)
I Petraviciute
I found Stanford Estates very helpful. The properties the I found in Forest Hill was just in the right budget and very close to the tube station. I had a viewing the same night. Excellent service.... Read more
28th Mar 2017 (7 years ago)
Z Stavrou
Stanford Estate agents were fantastic to deal with on the purchase of our first home. Wendy was great, responsive, communicative and accommodating throughout the whole process. She made it stress-free and we would not hesitate to recommend her.... Read more
Buyer
18th Mar 2017 (7 years ago)
R Leathlean
Very good indeed. Malcolm found tenants for me swiftly, and showed real commitment to getting very nice people, as quickly as possible. I felt he really cared, and he was extremely good to deal with - professional, experienced and friendly, with plenty of good advice to offer. Highly recommended.... Read more
Landlord
15th Mar 2017 (7 years ago)
F Ortiz
I have been conducting business with Stanford Estates for over 5 years, and with some members of their staff for over 16 years. Always honest and transparent - they are a credit to their industry and to the local community.... Read more
7th Mar 2017 (7 years ago)
D Megson
I have dealt with the team at Stanford Estates a few times over the years and they have always been a friendly, knowledgeable and professional bunch of people. I wouldn't hesitate to recommend them and their services to anyone involved in the property industry in and round South East London... Read more
6th Mar 2017 (7 years ago)
N Dozzi
Very good communication and efficient Estate Agents. Always ready to answer questions related to the property or the contract. If something needs fixing in the property, the maintenance is sent same day or early next day. I would definitely rent thorough the Stanford estate agency again. Highly recommended!... Read more
Tenant
28th Feb 2017 (7 years ago)
J Hindes
Staff are a bit hit and miss, some lovely but others not so good!... Read more
1st Jan 2017 (8 years ago)
A Wilson
I recently used Stanford Estates to sell my house and they were outstanding. They were realistic from the outset about price, rather than valuing high to get the instruction, and then marketed it quickly and effectively. They were extremely organised with the viewings and gave sensible advice regarding which buyers to go with.
They worked hard to keep the sale together and maintained a high level of professionalism at all times. I found there was a really personal touch and they really understood the local market. It was nice to support a smaller local business rather than the big estate agent chains!... Read more
Seller
12th Apr 2016 (8 years ago)
D Nicol
As a landlord I have used Stanford Estates a couple of times to both purchase and rent properties for me. The team have always been extremely helpful and given I have had my fingers burnt in the past with fees from a prior agent I find their lettings fees very fair for the service I receive. They have always found me good tenants and quickly and I have no problem recommending them as a good local agent.... Read more
Landlord
23rd Jun 2015 (9 years ago)
G Robinson
REALLY unhappy with the level of service Robert Stanford has given us. My partner and I have never experienced such poor service and neglect from a letting agent in the time we have both rented. Steer well clear. I wish we did!... Read more
Tenant
11th Dec 2014 (10 years ago)
R Ritz
![1/5 Stars](/images/stars/one-star-rating.svg)
Monday we call this agency about a rental flat and they tell us the first appointment they can give us is Saturday as they do not have the keys. We receive an email confirming the appointment. Saturday morning: we arrive to the property and no one is there. We call the agency and they tell us that property was rented the weekend before and they do not know what could happen, but they feel really sorry. Like if that is going to be OK with us after driving for one hour and considering that we have been looking for a flat for over 4 months. Then the guy that gave us the appointment calls us and says he is sorry, but he does not have our name in the system. Just that, not in his system. We forwarded him his own email, but did not dare to reply.
This whole experience has just proved my point that for being a estate agent you just need to have a lot of lack of empathy for people to charge them up to £500 for just showing a flat (plus an extra to favourite you over the other 10 candidates seeing the property while you are busy checking your Facebook) and have no brains at all. Who needs brains just to cash in?... Read more
28th Sep 2014 (10 years ago)
D Joyce
![1/5 Stars](/images/stars/one-star-rating.svg)
I have never used an estate agent, agency or indeed property management company that have pushed charges of such high value on to me, as the tenant; charges often buried within contractual clauses, both at move-in, during the tenancy and at move-out.
At move-in we put down a £200 deposit to secure the property and take it off the market; standard practice which I am used to, however that deposit then transformed in wording upon acceptance of the contract to a non-refundable fee. This was not taken off the initial months rent or security deposit, this was an additional charge.
A renewal fee of £300 was charged when we decided to stay in the property for another year.
At move-out we are now covering the costs of a check-out agency which Robert Stanfords hire, costing us £144.
Based on my previous experience in renting property, these fees are inflated and often never passed on to the tenant. I don't doubt the legality of the charges, I do however doubt the moral fabric and decency of applying them.... Read more
Tenant
12th Sep 2014 (10 years ago)