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Kinleigh Folkard & Hayward - Beckenham
Extremely satisfied with the service we received from KFH Beckenham. They pulled out all the stops to get us a sale for our flat even with the market being as tricky as it is at the moment. Dan was fantastic, keeping us informed and updating us whenever he could with everything from the viewings right up to the day we completed our sale. Would highly recommend, and wouldn’t hesitate to use them again. Thanks KFH!
These jokers have got a sign in the window saying 'supply is low, demand is high' so it's pretty clear whose side they're on! Rachman!
Jacksons Estate Agents - Streatham
From start to finish, the whole team at Jacksons have been fantastic however Jordan has gone above and beyond! We had an initial conversation with Jordan and explained what we were looking for, after visiting a few properties that weren't quite right he contacted us with something that was brand new to market explaining that it was exactly what we were looking for and he wasn't wrong! There have been some difficulties with paperwork from my side but he has remained patient, professional and helpful throughout the whole process (he also has an impeccable collection of suits!) If you are looking for a property in Streatham, I cannot recommend Jacksons and Jordan enough!
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
Mann - Sydenham
Just rented my property with Mann Lettings and Daniel, Hazel and the whole team have been fantastic. They managed the process smoothly and extremely thoroughly - and offered a very competitive deal. Highly recommended.
This has been a joke! I moved into a managed property 2 years ago and since then we have at least 3 different property managers. I would email with an issue only to get a response a month later that the person was not working there anymore and no one would ever follow it up!! When moving out of the property on the day of the check-out, I sent a formal request for the return of the deposit and still to this day A MONTH later, we haven't received anything. I have been calling and emailing and I've been ignored and lied to. I'm very disappointed in the service as Doug was really nice when he showed us the house 2 years ago.
Ludlow Thompson - Dulwich
Really great experience from the moment of enquiry to the viewings. Lola made sure to ask me about what I was looking for in a property and suggested relevant ones to me - and even followed up every couple of days to keep me updated! Really pleased with the service.
Never ever go with this agency. Only if I could give a 0. Or negative. They will make everything so complicated and never ending that you feel frustrated and humiliated. They lied to us multiple occasions and mislead us several times. The last thing that they tried is to charge us 150£ for turning the heating on. Although we told them there is nothing wrong with the heating, the knobs are missing from the radiators and we need help. They said it is not their responsibility to help us.... Worst agency I have ever been with. I still have no heating...
Kinleigh Folkard & Hayward - Catford
Highly reccomend this office. I worked with Alex who handled my complicated chain very well when selling and provided better updates than my solicitor. Couldn't have got through this without the help of the team!
Achieved the asking price for selling our home in less than 2 weeks when all the other agencies were quoting far lower... Some. Up to £60K below. These guys talk a good game and they delivered. Slight hiccup with communication meant that we were not informed when the completion date was until we asked. Still, we were impressed by how quickly the legal process passed through. Thank you Catford Team.
City Realtor
I am so grateful to the team of City Realtor. I came to London some months ago and I started to live in a flat with another company - which treated me bad, rude and unpolite. I felt frustrated and scare in my own home and they didn't do anything to fix my problems. Apart from that, they didn't even answer my emails or calls. With City Realtor, everything changed. They were so attentive with me, helping me to find the right flat and making sure that everything was perfect at my arrival. Furthermore, they always pay attention to their phone, so you can always phone them or send a WhatsApp and you will get an answer as fast as possible.
Had many issues with the flat when we first moved in: dryer broken, moulding bathroom, dirty, broken wardrobes, giving us keys that didn’t work etc. However, after emailing, it would be solved after much pestering and chasing up. They were also very nice during the process of signing the contract, however once that has been signed, they do not tend to care about you. In fact, some of their handymen that they sent to us would only ever TEMPORARILY fixed our issues for about a week tops. Can’t forget when the handymen would use the toilet(not an issue) and pee on the seat without cleaning it up or flushing. Very professional.... Upon leaving our contract, they accused us of leaving many items and tried to charge us an extortionate fee such as: - cleaning fee (however, the items were not ours. The items were left by the previous tenant, that we just continued to leave in the house) - wall peeling fee (wall peelings were already there) They would have known this if they checked the inventory, however they tried to charge without checking so. The inventory was also done without us, despite having asked why we were not there. In the end, when I asked for the inventory, they realised they had accused us of many things, and then decided to back track their words. Also, when I asked for the inventory, we found that one of our housemate signatures were forged on the contract even though they claim that it was a clerical error. But how convenient. A signature was put in place, the date was changed and an email was put in place... In the end, after many emails back and forth, they deducted some of the charges that we were wrongly accused of. But it was a very long and tedious process to get our deposit back. I would not recommend here at all. I have had better experiences elsewhere.
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