T Partnership
We recently completed a transaction with Aaron Turner as the agent handling the matter. By working closely together, we were able to get everything across the line seamlessly for the client. Excellent communication and collaboration with skilled agents like Aaron always make the process smoother. We look forward to working with him again soon!... Read more
27th Oct 2025 (20 weeks ago)
L Ramsden
I am so glad that we purchased a house from Strutt and Parker! We have been fully supported by Aaron from offer to exchange and his communication is flawless. Aaron is diligent, professional, calm and reassuring. We felt that we were in the most capable hands at all times.
We would thoroughly recommend Strutt and Parker to anyone!... Read more
Buyer
10th Oct 2025 (23 weeks ago)
C Attree
Joe Charlton has guided us through the whole move as he said he would. We have been very satisfied with Strutt &Parker.... Read more
9th Oct 2025 (23 weeks ago)
G Crawley
Joe Charlton of Strutt and Parker kept a steady flow of viewers until he found the purchaser.... Read more
Seller
8th Oct 2025 (23 weeks ago)
A Barker
Joe was really patient and gave wise counsel during a challenging sales process. You could not ask for more from an estate agent.... Read more
Seller
17th Jul 2025 (8 mo. ago)
V Hendy
Aaron Parker and the S&P team were highly professional, supportive and responsive throughout the entire sales process. Would highly recommend.... Read more
Seller
14th Jul 2025 (8 mo. ago)
J Mackenzie
Fantastic service and support from Aaron throughout the process of selling our house. He provided sound advice throughout, and was extremely proactive in getting our sale across the line. We’d highly recommend Strutt & Parker Canterbury!... Read more
Seller
10th Jul 2025 (8 mo. ago)
marky1969ish
A Buyers Perspective.....bought and sold several houses over the years and have been very impressed with the quality of S&P staff. House viewings are organised promptly but what has been a stand out for us is the quality of the people showing you around. Always early and incredibly well informed on the finer details relating to the property. In my experience one is often left with the feeling that an agent is going through the motions and the person showing you around doesnt really know much about the house they are trying to sell. S&P are different and I've been really impressed with the knowldege and professionalism of the front line troops whose job it is to show you around and ultimately sell the 'dream'!... Read more
Seller
30th May 2025 (9 mo. ago)
P Holmes
Very supportive and persistent on our behalf!... Read more
21st Mar 2025 (11 mo. ago)
M Sullivan
We wanted to take the time to thank Aaron Turner from Strutt and Parker Canterbury because he was incredibly helpful throughout the process of us buying our new house. He always ensured that he came back to us with the answers to our very many questions, and nothing was too much trouble for him. He certainly made the process much easier for us, bearing in mind that purchasing a house can be very stressful. We would recommend Strutt and Parker to any other would-be purchasers.... Read more
Buyer
17th Mar 2025 (1 year ago)
S Said
We have never experienced such lack of professionalism. The team was aware that we are travelling 1.5-2 hours with infant twins to view multiple properties. On arrival I saw an email sent 5-10 minutes prior to the viewing saying it was cancelled because nobody could show us around due to someone calling in sick last minute. When calling the agency they apologied of course saying that the person in charge at the development as well as the agency were not around either. The developer apparently did not even know the time of the viewing hence the late cancellation. It is beyond me how nobody can cover a sick colleague especially under these circumstances and how the viewing time is unknown so potential buyers are not wasting time and petrol driving there, not to mention the effort it takes travelling with infant twins.... Read more
23rd Nov 2024 (1 year ago)
M Smalley
All the Strutt & Parker staff were a sea of calm in the storm ravaged nightmare of house purchase. Very friendly and helpful throughout and always cheerful which is not always the case with several other estate agents we had contact with when house hunting. Would recommend them unreservedly.... Read more
Buyer
19th Aug 2024 (1 year ago)
N Eden-Green
It took us almost 2 years to sell our somewhat unusual Grade 2 listed house in central Canterbury despite many viewings and a substantial drop in the price. We were not helped by the sudden increase in interest rates and a consequent falling housing market.
Strutt & Parker, and Joe Charlton in particular, were supportive and assiduous in achieving a sale. They were always professional and communication was of the highest order with careful checks on prospective buyers. I would have absolutely no hesitation in recommending them and would certainly use them if we ever have to move again.... Read more
Seller
16th Apr 2024 (1 year ago)
R Woods
I have never met Joe, but have communicated with him on the phone and via email. with regard to the purchase of an apartment. He has been first class throughout the long, drawn-out process. Emails have been promptly answered. However naive my question he has never betrayed the irritation he was probably experiencing. It has been a pleasure to work with him, and I cannot speak more highly of him.... Read more
Buyer
13th Oct 2023 (2 years ago)
L Buchanan-Hodgman
The team at Strutt and Parker Canterbury were very professional throughout both our sale and our purchase. Being in the market at what was quite a stressful time, their calm, balanced advice was always helpful and made the process as smooth as possible. I can’t rate them highly enough.... Read more
Seller
15th Aug 2023 (2 years ago)
A Sanalitro
Jo and his team in Canterbury have been outstanding and world class in there service . One can only praise Jo and the team fully. Moving is stressful, but we felt in very safe hands from start to finish. Many thanks Andrew Sanalitro... Read more
11th Jul 2023 (2 years ago)
K Horobin
Thanks to Joe Charlton and his team the sale of our property went through. Joe has been constant and calming presence throughout the whole process, stepping up when needed and thanks to him, the sale was successfully concluded. Thank you :-)... Read more
Seller
31st Mar 2023 (2 years ago)
S Faith
Thank you to Simon B, Edward G, Edward C, Sabina, Paul and Joe at Strutt & Parker Canterbury for selling our house for us.
The entire team always conducted themselves with supreme efficiency, professionalism, warmth, kindness and support. Selling a house is never stress-free, but Simon and the team made it as easy as it could possibly be. They are the best estate agent team I have ever used, and I could not recommend them highly enough. Thank you so very much...... Read more
Seller
9th Mar 2023 (3 years ago)
S Dass
Great Service from Joe, he helped make the purchase for us very stress free.... Read more
Buyer
2nd Mar 2023 (3 years ago)
J Martin
Strutt and Parker are a well known, national Estate Agency. The Canterbury office provides excellent & professional service with good support skills for both vendors & purchasers alike.... Read more
1st Mar 2023 (3 years ago)
D Pittman
Joe Charlton did an excellent job of seeing our clients sale through in Whitstable. Professional, knowledgable and patient - we would highly recommend him/his office.... Read more
Seller
27th Feb 2023 (3 years ago)
J Colledge
Excellent pre and post house purchase support from Joe and Simon. Thank you very much.... Read more
Buyer
23rd Feb 2023 (3 years ago)
R Remington
Great company. Nothing is too much trouble for them. Highly recommended.... Read more
15th Dec 2022 (3 years ago)
H Chell
Edward Church came highly recommended by friends. Our sale took longer than expected. We learned that Edward's reputation was well deserved. He navigated us through the negotiations with a light touch, but firm sense of direction.... Read more
Seller
10th Dec 2022 (3 years ago)
A Roche
Unbelievable professionalism especially the marketing methods.... Read more
23rd Oct 2022 (3 years ago)
B Hubbard
We recently sold our rural East Kent property via Strutt & Parker and found them as usual to be both professional and very knowledgeable of the local market, which resulted in a very quick sale.
This is the second property we have sold via them over the years and Simon stepped up to the plate yet again, ably assisted on this occasion by Joe.
Highly recommended if you wish to sell a property by a team that knows the local market, gives you a true, realistic market valuation and is then marketed by a professional team.... Read more
Seller
11th Aug 2022 (3 years ago)
mac
Joe Charlton was very helpful, making the search for a buyer and completion of sake easy and straightforward... Read more
Seller
9th Aug 2022 (3 years ago)
P Nebbs
Very poor letting agents, very good at fobbing you off but glacially slow at doing repairs, been waiting 18 months since we moved in and still not done essential repairs, every week it's " Don't worry its all in hand and starting soon"... Read more
Tenant
19th May 2022 (3 years ago)
L Lucas
I withdrew my offer due to Agent Malpractice
USE EXTREME CAUTION WITH THIS AGENT.... Read more
1st Apr 2022 (3 years ago)
D Sargeant
After 2 date options for viewing a property over the phone and 4 more dates given via the contact page on the website still no luck. Despite the property being just metres from the office they clearly can't organise viewings very well.... Read more
17th Mar 2022 (4 years ago)
D Clements
They don't answer the phone .
When they eventually did we asked for the size of a garden which they didn't have the answer too .We eventually received a text message with the plot size ,not the garden size .
Very unprofessional for a high end agent.... Read more
19th May 2021 (4 years ago)
M Simpson
Speaking as a residential purchaser, Simon Backhouse at the Canterbury office could not have been more helpful. Very straightforward and a pleasure to deal with.... Read more
Buyer
16th Jan 2021 (5 years ago)
L Malouf
We chose Strutt and Parker to sell our modern barn conversion in East Kent because of their exceptional local knowledge and first class reputation. We were very happy with their service and the result achieved.
We greatly valued the relationship we developed with Simon Backhouse and the Canterbury office team. Simon achieves the perfect balance between professionalism and the personal touch and he always made us feel that he really cared! He offered sound and practical advice during challenging market conditions and was a constant and reassuring presence through the added constraints and complications of the 2020 pandemic.
Once we found our buyer, negotiations and the sale process itself were handled efficiently and with minimum stress to us. We recommend Strutt and Parker without reservation.... Read more
Seller
15th Jan 2021 (5 years ago)
P Bobb
We commissioned Stutt & Parker to sell our lovely Victorian house recently. The tone and positioning of the Marketing was right on point for this part of the market something we had fallen down on with previous agents. The quality of potential buyers was top notch so no time wasting and the communications from Simon & Jane gave us confidence that we were in good hands with some tricky negotiations needed at times. We've exchanged and look forward to moving soon, I've already recommended their services to one of my clients. I don't recommend people to my clients unless I know they have equally high professional standards. House selling doesn't need to be stressful if you're in the right hands.... Read more
Seller
27th Nov 2020 (5 years ago)
H Solicitors
In all our dealings with Strutt & Parker we have found them to be extremely professional, diligent and energetic. We often refer to them for valuation, planning and general property advice and have invariably been impressed.... Read more
25th Nov 2020 (5 years ago)
J Hole
We sold our house over the summer and Simon and the team were incredibly efficient, gave clear advice and very professional. The added complication of dealing with COVID-19 was dealt with and it didn’t hold up the transaction. The whole process was incredibly smooth from launch through to completion it was a joy to work with them. Thank you... Read more
Seller
21st Oct 2020 (5 years ago)
A Jones
A website!... Read more
19th Oct 2020 (5 years ago)
G Osborne
Being a serial house mover and ex Agent, I am always aware of the service that I receive from Esate Agents. Joe Charlton of Strutt and Parker in Canterbury is certainly up there with the best. So helpfull, never inpatient, very efficient and makes things happen when needed... Read more
18th Oct 2020 (5 years ago)
J Cuthbertson
We have recently bought a house in Smeeth, Kent with the team at Strutt & Parker Canterbury - it's worth mentioning Joe Charlton, one of the team there; he is very professional, respectful and a calming influence. I would recommend him to anyone buying or selling in Kent.... Read more
Buyer
15th Jun 2020 (5 years ago)
K Howard
Thoroughly professional service, the Team have a wealth of local knowledge and are able to provide constructive advice on the best way to market your property. Highly recommend this excellent team.... Read more
12th Dec 2019 (6 years ago)
G Lock
Gold Property Developments are delighted that Strutt and Parker are the Chosen Agents for our exciting Pasivhaus Development at Fairbrook Grove Faversham. Led by Edward Church and Amy Taylor, their local knowledge and professionalism makes for an exciting partnership leading up to the launch of this 14 house development mid 2020.... Read more
Seller
6th Dec 2019 (6 years ago)
G Solicitors
Having Edward and his team as agents on a transaction means that you have fully engaged agents who understand and assist with the conveyancing process from start to finish. I find them professional and friendly to deal with. They are always on hand to assist with matters and chase other parties as necessary to ensure the transaction runs smoothly. RACHEL MOCK - GIRLINGS SOLICITORS - PROPERTY TEAM... Read more
2nd Dec 2019 (6 years ago)
L Allan
We have successfully sold all the properties at our new housing development in Bridge, Nr Canterbury utilising the services of Strutt & Parker's Canterbury Office, despite the challenging market conditions. We look forward to using them on future developments in/around the Canterbury area.... Read more
Seller
2nd Dec 2019 (6 years ago)
A Smith
Try to sell property’s but don’t say how much the price is (How can you purchase if you don’t know the cost price) Try to call (Takes a while to answer) And are told I need to make an offer !! Well give me a clue I don’t know the price !! WTF is that about ....... Read more
28th Nov 2019 (6 years ago)
L Bishop
Exceptional attention to detail and a team that really cares about their clients. Thankyou for selling our house when other estate agents could not!... Read more
Seller
8th Jul 2019 (6 years ago)
F Norante
Worst experience ever! I dealt with Canterbury office and they oversold their abilities. Didn’t do any marketing but charged me for it. Even sent an incompetent to do a showing with photocopies of the marketing brochure. After a couple of months of nothing I changed agency. If you need to sell a property in Canterbury area please don’t go to them... Read more
Seller
22nd Jan 2019 (7 years ago)
M 56
I wish I could tell you more by they NEVER answer the phone... Read more
24th Sep 2018 (7 years ago)
S Mackintosh
don't bother. they don't bother answering the phone so why put yourself out. Press one for dissatisfied,two for very dissatisfied and three for given up entirely.................. Read more
31st Oct 2015 (10 years ago)