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- Urban & Rural Property Services - Bedford
Urban & Rural Property Services - Bedford
Opens tomorrow at 9:00am
72 Bromham Road, Bedford, MK40 2QH
Established in 1997 Urban & Rural have grown to become the largest independent award winning estate agency brand within Beds & Bucks. Our unique network of 12 local branches & 3 Central Hubs are made up of individually owned and operated branches, linked in real time sharing buyers and properties to generate outstanding results. Service is our highest priority, to reassure you we invite you to read genuine client feedback by visiting our review page here.
When you deal with your local team you will ultimately be looked after by the business owner as they will be overseeing every aspect of the branch activity throughout the process. Our mission is simple, to deliver great service and marketing so that we achieve the best result and impress you by doing so to win your recommendation.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Urban & Rural Property Services - Bedford Reviews (117)
Have you used this agent?
96%
3%
0%
0%
2%
All (117)
Seller (75)
Buyer (14)
Landlord (0)
Tenant (0)
General (28)
P Stanley
Great experience with U&R selling our property from overseas, and special mention to Millie who really pushed the sale through for us and kept us updated every step of the way. Would definitely recommend!
Seller
3rd Jun 2025 (20 days ago)
P Danks
The whole team were awesome, but with a complex chain Millie deserves a special mention - she continually went the extra mile to ensure we were up to date and that things kept moving.
17th May 2025 (5 weeks ago)
Anonymous Homeseller
An all round great experience selling my house with Glenn and the team at Urban & Rural. From the first meeting I was put an ease and the whole process was clearly explained. Before my house went on the market the sales team visited the house so they could meet me, the house, and ask any questions so they are fully briefed for viewings - this was a great touch. The team did a brilliant job fielding double digit viewings in two days, and extracting multiply offers from potential buyers, putting me in a very strong position. From the house going on the market to a sale being agreed was less than a week, which was better than I could ever have expected. I look forward to working with their in-house conveyancing expert to see the sale process through to completion.
Seller
10th Apr 2025 (11 weeks ago)
Anonymous Homeseller
Really great experience with Urban and Rural. The property is in my daughter's name, but situated much closer to where my husband and I live, so I have been supporting with as many of the processes as possible to help my daughter out.
Urban and Rural were aware of this from the start, and have been brilliant in their communication (ie keeping both my daughter and I in the loop) Their approach has made it much easier for me to support with the processes I could /needed to on my daughter's behalf, whilst simultaneously relaying all necessary information to my daughter.
Gareth was the initial point of contact, and Daniel was the agent who pushed the sale through. Although the sale price was below what we had hoped for, Urban and Rural were brilliant at arranging viewings, helping to manage expectations, and persevering to push the sale through.
After the offer had been accepted, Millie Connely took over, and she has gone above and beyond. Her proactivity and excellent communication skills have been key to things progressing at the pace they have. Really grateful for Millie's approach, manner, and support.
Seller
29th Nov 2024 (6 mo. ago)
Anonymous Homeseller
Really great experience with Urban & Rural. The property is in my daughter's name but situated much closer to where my husband and I live, so I have been supporting with as many of the processes as possible to help my daughter out.
Urban & Rural were aware of this from the start and have been brilliant in their communication(ie keeping both my daughter and I in the loop) Their approach has made it much easier for me to support with the processes I could/needed to on my daughter's behalf, whilst simultaneously relaying all necessary information to my daughter.
Gareth was the initial point of contact and Daniel was the agent who pushed the sale through. Although the sale price was below what we had hoped for, Urban & Rural were brilliant at arranging viewings, helping to manage expectations and persevering to push the sale through.
After the offer had been accepted, Millie Connely took over and she has gone above and beyond. Her proactivity and excellent communication skills have been key to things progressing at the pace they have. Really grateful for Millie's approach, manner and support.
Seller
26th Nov 2024 (6 mo. ago)
J Eastwick
Big thanks to Gareth at Urban & Rural for helping me find the right property for me and to Millie for all her efforts in getting the sale completed. Appreciate your help in helping me buy my first home :) x
Buyer
21st Nov 2024 (7 mo. ago)
P Bradbury
Excellent service, a Big thank you to Gareth and the team as the sale was not easy. Millie was fantastic right through to the end. Not your normal Estate Agent. 100% recommend and would use again.
Seller
21st Nov 2024 (7 mo. ago)
J Davey
Gareth and his team are excellent. I would highly recommend them for selling a property.
Seller
18th Nov 2024 (7 mo. ago)
D Brown
We are so pleased with the service we received from the Urban & Rural Bedford team. They went above and beyond during the purchase of our property. From arranging viewings and also attending further visits to the property; chasing our solicitors and contacting the sellers to raise enquiries etc. They were always available and responded to our enquiries in a timely manner. They were always professional and had a friendly approach. Would definitely recommend them.
Buyer
6th Nov 2024 (7 mo. ago)
C York
Urban and Rural have been great. All staff were professional, kind, courteous and knowledgeable. We got the support and guidance we needed along with realistic pricing and potential timescales. I highly recommend Urban and Rural!
1st Nov 2024 (7 mo. ago)
N Pattison
Experience was the best, proactive and very helpful. Millie, if it was up to me I'd give you a pay rise as you've been fantastic - have a word with Gareth!
28th Oct 2024 (7 mo. ago)
H gill
Great service and great communication
4th Oct 2024 (8 mo. ago)
A McLeod
Urban & Rural sold us our home back in 2017 so we chose them to sell it for us this year too. We needed to sell quickly to secure the property we were interested and they delivered, getting the house online and sold within the space of two weeks. The team were really helpful with enquiries throughout the process and helped to manage expectations and keep things moving. Would absolutely recommend them to anyone wanting to buy or sell.
Seller
3rd Oct 2024 (8 mo. ago)
S Haller
The team was helpful, knowledgeable and highly responsive from the start, going out of their way to facilitate our sale. In particular, Millie, our sales progressor really saved the day when complications arose in the chain below us. Simply superb!
Seller
30th Aug 2024 (9 mo. ago)
E Blakey
U&R have been great throughout the whole process, especially Millie, the sales progressor. She kept in contact with ourselves, vendors and solicitors regularly which kept us up to date regularly. She made the process as simple as it could be for us. We would definitely recommend U&R and Millie. Thanks for all your help and support.
15th Aug 2024 (10 mo. ago)
K Sorrell
Urban and Rural made our house sale easy with good communication throughout, fair fees and valuations.
Seller
14th Aug 2024 (10 mo. ago)
Anonymous Homeseller
The entire team have been professional and courteous at all times. Confident in achieving a sale, it was only on the market 2-3 weeks before I was made an offer.
So far I am very pleased with the service they are providing.
Seller
12th Aug 2024 (10 mo. ago)
D Thomas
Highly recommended. Promptly sold our house (first viewing - we had to then wait a week for the buyers to sell their home before we could officially proceed. Very knowledgeable staff at the firm and assisted throughout with sales / conveyancing progression. The director of the company is very hands-on and was always happy to help with queries.
Seller
5th Aug 2024 (10 mo. ago)
A Stout
Excellent Estate Agents. Helpful and attentive throughout the whole process. Daniel and Millie are absolute stars. Would highly recommend the business
2nd Aug 2024 (10 mo. ago)
Anonymous Homeseller
I have a terrible experience with urban and rural. No communication with the agent. I have my property on viewing for 11 weeks and only have one viewing in past 11weeks which is a shame. I do not recommend this agent.
Seller
18th Jul 2024 (11 mo. ago)
S S
Absolutely outstanding service given by the team , especially Adam .Communication was constant he gave feedback promptly and arranged viewings quickly. He was always so confident and polite and we knew we could trust him to find the right buyer ..Adam you are a credit to your profession A**+
30th Apr 2024 (1 year ago)
Anonymous Homeseller
Great experience from start to finish and a quick sale.
Seller
11th Apr 2024 (1 year ago)
Anonymous Homeseller
My property hasn't sold so I have changed to another agent. Photos on right move are much better so hopefully there'll be more interest.
Seller
9th Apr 2024 (1 year ago)
C Moon
What a fantastic team extremely helpful and professional throughout the whole process. Thankyou . Would highly recommend.
18th Mar 2024 (1 year ago)
C Gopher
In my 20 years of dealing with estate agencies, Urban and Rural are by far the best I have come across.
Katie worked incredibly hard to negotiate a purchase price which was fair to both me and the vendor. I genuinely feel she went above and beyond on this front. Unfortunately I had a couple of collapsed chains before I was able to proceed with the purchase, and so it took just under a year (frustrating). None of the issues were caused by U&R, and yet Gareth still took the time and was incredibly productive in chasing up the chain below me, providing me with updates that not even my own agents had troubled themselves to advise me of.
I usually dislike estate agents with a passion, but that was from past experience and these guys are the exceptions. Not once did they lie or mislead me, and although I was not effectively their client, I felt looked after from day one as if I was. They restored my faith that there are some decent agents out there. We finally got the transaction over the line in February, and upon collection of my keys I was presented with a box of goodies (toilet cleaner, bath salts, even a pack of vitamins for my 4 year old). Was not expecting this from an estate agent - a really nice touch.
In summary, these are the best estate agents you will find. Furthermore Katie is by far the most competent and professional negotiator I have ever come across. 5 stars.
Buyer
10th Mar 2024 (1 year ago)
Anonymous Homeseller
Staff were knowledgable and friendly. Everything was well communicated. The advertising was well done especially the pictures. Multiple offers received with days of going on the market. An acceptable offer was negotiated and accepted within a week of the house going on the market.
Seller
7th Mar 2024 (1 year ago)
B Astle
So friendly and professional from start to finish. Fixed price to sell and great value too no hidden extras! They went above and beyond, highly recommend Urban & Rural for your property sale.
Seller
7th Mar 2024 (1 year ago)
G Hubbard-Jones
I used Urban and Rural (Bedford) for the sale of my property. Our situation (due to a separation) was sensitive and I can’t speak highly enough of the entire team. Through the whole process, all of the team were supportive, sensitive and what was most impressive is never ever having to chase the progress of the sale. Glenn & Gareth were in constant contact and continually updating the situation. The marketing of the property was brilliant and viewings were handled brilliantly. A super agency, who I have since recommended to others who feel the same. Thank you to you all.
Seller
29th Feb 2024 (1 year ago)
H Muir
We have been extremely impressed by the service from Urban and Rural throughout our move. Glenn and his team did a fantastic job in securing our sale and then went above and beyond to keep the chain together to ensure we made it to completion. I honestly believe, had Glenn not been our agent, our move would never have happened. He in particular, was exceptional throughout the process. I would not hesitate to use Urban and Rural again and I will definitely recommend them to my friends and family.
Seller
29th Feb 2024 (1 year ago)
A Molyneux
We have been very pleased with the service provided by Urban and Rural estate agents. They listened carefully to our needs and gave honest, straightforward advice. Glenn came out to value our property and his polite and helpful manner meant we had no hesitation in selecting them. Adam was skilled in dealing with our sale, keeping us well informed at all times. We would have no hesitation in recommending this excellent team. Many thanks to you all.
Seller
22nd Jan 2024 (1 year ago)
Anonymous Homeseller
Very prompt to both arrange a valuation and secured a sale very quickly for me
Seller
20th Jan 2024 (1 year ago)
K Freeman
My experience was very good,they sold my house within a week and special thanks to Sam in after sales who was excellent,keeping me in the loop by contacting both solicitors and buyer and reporting on progress regularly
Seller
23rd Dec 2023 (1 year ago)
S Ballard
Excellent Agent to instruct, all the team were professional, helpful and friendly.
Offer agreed quickly and effectively by Daniel and Sam was extremely helpful and patient with progressing the sale through to the end!
Would highly recommend this agent, I have used a fair few in the past to know this is an Agent who is honest and get's the job done!
Seller
1st Nov 2023 (1 year ago)
S Ellis
Excellent service. All the staff were informed and responsive and proactively managed the sale of the property, often going the extra mile to chase things up and keep me up to date. Brilliant team who I would use again.
Seller
23rd Oct 2023 (1 year ago)
L Rees
Would definitely recommend Urban and Rural when selling, great service. All the Staff were friendly and helpful, kept us informed all through the process. Very professional.
Seller
21st Oct 2023 (1 year ago)
C smith
I have used Urban and Rural a couple of times for sales/purchases over the past few years, never had any issues with them. Always been a great personal service from Gareth and his team throughout the whole process, is much appreciated!
Seller
16th Oct 2023 (1 year ago)
E Hayes
I dealt with Sam to manage the progress on the purchase of a property. I have dealt with many 'sales progressor's' and she is the best I have come across. She anticipated my queries, kept detailed notes of progress and communicated very well, chased solicitors and other estate agents in the chain diligently. She is an asset to the company.
Buyer
16th Oct 2023 (1 year ago)
K wyld
Second time I have used these estate agents. Very satisfield with the service `received. They ere very honest with how the market is at the moment and kept me informed at all times what was happening. I like the fact the whole of the tram came and had a look at the house so they could give an honest appraisal to prospective viewers. Definitely will use again.
Seller
28th Sep 2023 (1 year ago)
J Rattue
An excellent estate agent. Glenn has always been professional and extremely helpful with anything I’ve needed. Would highly recommend them to anyone looking to move.
12th Sep 2023 (1 year ago)
Anonymous Homeseller
Urban & Rural gave a fair valuation . They agreed times and conducted all the viewings, they were excellent at giving feedback and keeping in touch with us and the prospective buyers. They had a sympathetic but straight forward approach and an excellent knowledge of the area and selling points. Altogether a very good experience.
Seller
12th Sep 2023 (1 year ago)
S Wootton
What bad negative comment could I say.......Non. They have been helpful from day one. The sale of my property wasn't an easy one, due to the management/lease company and the buyer was not the easiest to deal with either. With a last-minute request from the buyer (the day of exchange) U & R stepped in and sorted the problem. Thank you to Gareth, Katie, Daniel, and Glenn and any other members I may have missed.
Seller
11th Sep 2023 (1 year ago)
Anonymous Homeseller
No hard sell to get me to sign up. Good communication throughout the whole process. Found me a buyer within 3 weeks.
Seller
8th Sep 2023 (1 year ago)
T Jones
From their first visit through to completion we were fully supported by this great team at Bedford Urban and Rural. They always made time for us and simply took the stress away. Very highly recommended. We would most definitely use them again.
1st Sep 2023 (1 year ago)
L Dowling
Gareth and his team at Urban and Rural were amazing from start to finish. They sold my house quickly and listened to what I wanted and my personal situation. They were so helpful and constantly chasing things for me. I couldn't recommend them more and would definitely use them again.
Seller
30th Aug 2023 (1 year ago)
Anonymous Homeseller
Service provided was excellent.
Seller
25th Aug 2023 (1 year ago)
A Groom
Great service and speedy sale. Thanks Gareth and the team!
Seller
1st Aug 2023 (1 year ago)
Anonymous Homeseller
Urban and Rural gave a realistic appraisal of our house and worked hard to secure a sale within the first 2 weeks.
Seller
27th Jul 2023 (1 year ago)
H Healy
We received an excellent service during our recent house sale through Urban and Rural Bedford. Glenn and Gareth and the team managed the sale efficiently and gave us good recommendations for surveyors and conveyancers. Our sale and onward purchase was completed swiftly and they were willing to interact with our onward purchase despite this not being through Urban and Rural. Their management of the chain ensured a swift move and the excellent property lawyers they recommended (Richardsons) were fantastic on the legal side of things.
Seller
21st Jul 2023 (1 year ago)
F Cascio
Couldn’t have asked for better service from Glenn, Gareth, Katie and Sam at the Bedford branch. From our first viewing to completing the purchase of our first home, they kept us informed and replied very quickly to all my emails.
They were also very good in chasing the sellers (we completed in less than 3 months).
Highly recommend!
Buyer
15th Jul 2023 (1 year ago)
C Law
Excellent service. Gareth was great to deal with throughout the process and kept me up to date.
Would highly recommend
12th Jul 2023 (1 year ago)
P Cobley
Lovely staff and smooth process. Thank you! :)
7th Jul 2023 (1 year ago)
L Handley
Brilliant Estate Agent. We sold for a good price, we were kept up to date and always a friendly, helpful service. If I was going to move again, I would have no hesitation in instructing Gareth @ Urban & Rural again.
Seller
19th Jun 2023 (2 years ago)
D Bidmead
We can thoroughly recommend urban and rural to use as your estate agent. You get to meet the whole team beforehand so that they can get to know you and your property. They are friendly and committed to finding you a buyer. Our property took a while to find the right person but the team were very pro-active and over the 5 months must have had at least 2 viewings a week! They work really hard for you. Then comes the tricky bit when someone makes an offer but it is not what you want/need! This is what really makes a difference to negotiate, persuade and cajole to make both parties happy. Great job.
We dealt mainly with Daniel and I cannot praise him highly enough. A thoroughly pleasant person who is very friendly, understanding and easy to deal with. Thank you Daniel so very much.
And thank you urban and rural.
Seller
18th May 2023 (2 years ago)
S K
Very knowledgeable and professional team. Having sold 1 property and purchased another through the Bedford branch, I can't recommend them enough.
Having used other branches, the Urban and Rural chain of agents have always excelled far beyond any other dealings with other agents.
Seller
16th May 2023 (2 years ago)
S Coley
Couldn't recommend the team from Urban & Rural Estate Agents in Bedford more highly. They have been professional and courteous in all their dealings with us. For us as vendors, their business model works really well, fees are transparent and the commission rate was spot on. Big thanks to all the team, but in particular to Glenn, Katie and Daniel.
Seller
16th May 2023 (2 years ago)
Anonymous Homeseller
Overall very happy.
Seller
15th May 2023 (2 years ago)
E Lewis
Professional, realistic, keep you informed throughout, act on your behalf , trustworthy
11th May 2023 (2 years ago)
H Aamir
A sale has been agreed on a flat I am purchasing through Urban & Rural - Bedford. Adam dealt with me and went through the whole process of negotiating the price with the vendor. Adam is very friendly, professional and polite sales person. I would definitely recommend Adam at this branch.
Buyer
10th May 2023 (2 years ago)
Anonymous Homeseller
From the beginning it was a pleasure dealing with Urban and Rural. They kept me informed all through the process and gave solid advice. They sold my house for the price I wanted in 5 weeks. I highly recommend them.
Seller
5th May 2023 (2 years ago)
Anonymous Homeseller
Nice and lovely team. Easy to talk to.
Seller
3rd May 2023 (2 years ago)
Anonymous Homeseller
Great estate agents. Always willing to help with any matter with a speedy and professional response
Seller
30th Mar 2023 (2 years ago)
J Tait
Great service from all the staff at Urban and rural.
Always polite and willing to help with any problems.
I would highly recommend
30th Mar 2023 (2 years ago)
Anonymous Homeseller
The Team at Urban & Rural were very helpful, friendly
and professional throughout the process of selling my property. Katie was excellent in the viewings so thank you. Would highly
recommend using Urban & Rural
Seller
23rd Mar 2023 (2 years ago)
S Muffett
Excellent service. Good communication and fast and efficient service. Highly recommended.
22nd Mar 2023 (2 years ago)
V Legendre
Brilliant team, encouraging, supportive and professional..
Would definitely use Urban &Rural Bedford
2nd Mar 2023 (2 years ago)
K Palmer
Really pleasant to work with and very efficient.
14th Jan 2023 (2 years ago)
M Hewitt
Everyone in the team was organised and professional from start to finish, communicating progress clearly and concisely (and only when appropriate. Calls were answered / returned promptly and all queries answered knowledgeably with minimal delay. Happy to recommend and would use again.
29th Dec 2022 (2 years ago)
Anonymous Homeseller
Fantastic service from start to finish! Communication throughout the process was spot on. Would highly recommend using Glenn/Gareth and their team @ Urban & Rural Bedford!
Seller
23rd Nov 2022 (2 years ago)
Anonymous Homeseller
From the initial valuation of my house I felt like Urban and Rural were a safe pair of hands. They were knowledgeable and thorough in all the work. I had 2 sales fall through and immediately action was taken to find a new buyer each time. The market is tricky these days but they calmed my nerves at each stage. The sales progression was superb, this is a new service to me in this process and it worked brilliantly to keep the lines of communication open between all parties. I also valued the advice given. Although moving is still very stressful Urban and Rural did everything they could to make it as pain-free as possible. Thank you for all your hard work and expertise! I definitely recommend them.
Seller
22nd Nov 2022 (2 years ago)
N Cain
Glenn and the team at Urban & Rural, were fantastic from start to finish. Professionally over coming every issue we faced. I would highly recommend.
Amazing service.
9th Oct 2022 (2 years ago)
Anonymous Homeseller
I Highly recommend Urban and Rural after my experience of selling my property with them. All staff really friendly, courteous and professional. I felt supported throughout, and it was never an issue contacting them, particularly in that more stressful last part of the process. They were always willing to help and chase up the solicitors to check on progress.
Seller
8th Oct 2022 (2 years ago)
Anonymous Homeseller
Excellent service, really helpful and friendly staff
Seller
23rd Sep 2022 (2 years ago)
M Beavis
I was delighted at all times with the service from Bedford branch of Urban & Rural.
Firstly they got the valuation spot on, not too high to put viewers off and not too cheap to loose money. Great advice on conveyancers and energy certificates. A steady stream of viewings. Sold on second week of listing. Highly recommend.
Seller
17th Sep 2022 (2 years ago)
Anonymous Homeseller
They got right the most important task of making a correct valuation.
Not over the top to deter buyers but just right to get the best price possible.
Seller
12th Sep 2022 (2 years ago)
Anonymous Homeseller
The team at Urban and Rural were terrific from the start. They took the time and care you would expect from a leading estate agency. Nothing was too much trouble and when a buyer pulled out, they had others ready and waiting meaning we didn't lose our dream home.
Glenn did a super job on the valuation, and provided advice on offers from some prospective buyers, then Katie and Daniel worked hard to ensure that the property was sold within a week. Once terms were agreed, Melanie made sure we were kept informed every step of the way even when other agents involved were less than communicative!
All in all, the experience, although stressful at times, was made easier by this team and we wouldn't hesitate to recommend them as an agency.
Seller
16th Mar 2022 (3 years ago)
Anonymous Homeseller
Urban & Rural provided an excellent service throughout the process.
Seller
8th Mar 2022 (3 years ago)
S thornton
Excellent service all round. Very helpful and efficient with good attention to detail. Handled my 94 year old mother with kid gloves.
Overall highly recommended.
15th Oct 2021 (3 years ago)
Anonymous Home Buyer
Very pleased with the service provided it was excellent.
Buyer
15th Oct 2021 (3 years ago)
Rebecca
I am so impressed with Urban & Rural, all the staff were helpful, friendly and highly knowledgeable about the area and market. From the first time I meet with Alex Keeble everything went so smoothly, the photos and floor plan of my property were fantastic. If I ever buy or sell again I will definitely use Urban & Rural.
Seller
29th Sep 2021 (3 years ago)
H Owl
All very efficient from the start, when my home was valued. The agents kept me updated throughout liaising with all in the chain and made a significant difference with the progress of the sale and purchase.
Seller
13th Aug 2021 (3 years ago)
Anonymous Home Buyer
Excellent service all through the transactions - they were acting on my behalf for my sale and purchase, would recommend them without hesitation.
Buyer
13th Aug 2021 (3 years ago)
Anonymous Home Buyer
Great comms from start to finish, the Bedford branch manager took time to speak to me personally when needed, really friendly staff, I would definitely recommend….
Buyer
12th Aug 2021 (3 years ago)
S B
Selling to relocate after 20+ years in one home was daunting but Alex and the team at Urban and Rural (Bedford) made the process as stress free as possible. Excellent support and fast reply to any queries we had. In addition to Alex's assistance, particular thanks to John and Sam who supported us through to completion.
Seller
2nd Aug 2021 (3 years ago)
D Coulton
An excellent company to deal with in their helpful, friendly professional approach.
28th Jul 2021 (3 years ago)
Anonymous Homeseller
Professional from the initial contact until the completion of the sale. Very quick sale at the suggested selling price. I would use the agent again without hesitation.
Seller
28th Jul 2021 (3 years ago)
Anonymous Homeseller
Friendly, helpful, professional, efficient -- what more could you ask for? Sold bungalow at suggested value in a few days. Good team to work with. Reasonable charges.
Seller
10th Jul 2021 (3 years ago)
J Watling
Tremendous team, John, Matthew, Erin, Melanie and all of the team are just brilliant! Sold and purchased with them and they made a stressful experience as easy as possible! Couldn’t recommend the team more highly.
Seller
29th Jun 2021 (3 years ago)
G Hunt
It took some time for my property to sell, a price reduction increased interest and an offer was made. After this the process was quick and seamless.
Melanie kept me updated throughout.
Seller
24th Jun 2021 (3 years ago)
Anonymous Homeseller
The team at Urban and Rural were all very polite and helpful. Their pricing was fair and understood my situation (where I needed a quick sale) and made every effort to support.
Seller
7th May 2021 (4 years ago)
Anonymous Homeseller
Very professional service provided by the whole team, a pleasure to deal with them and we would wholeheartedly recommend using Urban & Rural
Seller
28th Apr 2021 (4 years ago)
J Humphrey
I have been fully satisfied with the service received from Urban & Rural (Bedford branch) during the recent sale of my elderly father’s property in Bromham. Making a move from what had been the family home for over 55 years was a big step for him. I found Glenn to be calm, straightforward and professional from the word go; even before we had definitely decided to go to market, there was no hard sell and Glenn was happy to leave things with us so we didn’t feel under pressure.
We were given sound advice regarding the marketing strategy but, again, we didn’t feel in any way coerced into taking a particular course of action. The viewings in mid January were all arranged over one single weekend. Coincidentally these took place during the period of huge upsurge in COVID infections so understandably we had our concerns. Nonetheless everything went smoothly: we left Sue on her own in the house to manage all 17 viewings from which 12 offers then followed - very quickly!
Communications during all stages of the subsequent sale process were timely, clear and efficient.
What I appreciated most from both Glenn and Sue was the fact that they showed respect for the property: they never forgot that it was still my father’s home until the point of completion.
I would like to thank them and, not forgetting their other colleagues, whom I didn’t meet in person, for their excellent service. I would have no hesitation in recommending Urban & Rural to others or to return to them myself should I look to move house in the future. Many thanks!
Seller
19th Apr 2021 (4 years ago)
O Netherton
Urban & Rural were excellent estate agents during the purchase of my first property. They were responsive and professional and very helpful throughout the entire process. Would thorougly recommend and will come back to them when I sell.
Buyer
16th Apr 2021 (4 years ago)
Anonymous Homeseller
Brilliant from the start! A very approachable, friendly and helpful team who managed to secure us a quick sale with minimum stress.
Seller
3rd Apr 2021 (4 years ago)
A Leonard
Had a great experience with Urban & Rural whilst purchasing our first home.
All estate agents were helpful and friendly whilst viewing properties.
The service we received from Glenn, Gareth & Matt was excellent. Glenn kept us in the loop of the process and gave us all the informations we needed. Will use Urban & Rural in future and recommend to friends and family. Thanks guys.
Buyer
1st Apr 2021 (4 years ago)
N Chamberlain
Am in the process of selling my property and puchasing a new home both through Urban and Rural Bedford. They have made the whole experience easy and straightforward, I feel very supported by them and trust their guidance.
I have mainly dealt with John and Alex, both have been friendly, have excellent knowledge and have made what is normally a very stressful process feel incredibly simple.
I would highly recommend using Urban and Rural.
Seller
17th Mar 2021 (4 years ago)
J Day
We used Urban and Rural to sell our previous house 5 years ago and we were so pleased with their service we have chose to go back to them recently. Erin was very professional and helpful when I spoke to her on the phone and Glenn was also very professional and helpful when he came to our house. He was very informative and answered all of my questions. We wouldn’t use anyone else and I highly recommend using them.
Seller
16th Mar 2021 (4 years ago)
M tanda
Erin was really professional, patient and friendly. She is understanding of client's needs and is really helpful. Would recommend getting in touch with her. Kind Regards Priya
16th Feb 2021 (4 years ago)
J Smith
Fantastic experience using urban and rural and highly recommend to anyone requiring an estate agent. Gareth was always available by email and phone and sorted any issues or queries I had. Would have no hesitation using in the future
5th Feb 2021 (4 years ago)
K Northey
We recently purchased a property with Urban and Rural and they were amazing, very professional and helpful. Sam and Melanie were so helpful during the whole process and nothing was too much for them even when ringing almost every day during the final week! would definitely recommend!
Buyer
21st Jan 2021 (4 years ago)
Anonymous Homeseller
Seem like they have a very good sales process and are in regular contact. All staff are very friendly, and the process of viewings was very easy.
Seller
18th Jan 2021 (4 years ago)
C Riches
Urban and rural have been very professional as well as extremely helpful whilst we were looking for our new home. From giving us contacts to help us to with our mortgage arrangements, to fitting viewings around our busy schedule, suggesting relevant properties we had not come across previously and much more to help us on our way! Would highly recommend using this company when searching for your new home.
12th Jan 2021 (4 years ago)
P Smeaton
Outstanding service, end to end, by outstanding people.
We experienced Glenn, Alex and Melanie on our house sale journey and this trio were so dynamic. Always on the front foot, always in control, always ensuring we had taken the next step. They deliver their work with such pace and quality, alongside being exceptionally warm and engaging, it’s nothing short of first class. These characteristics of their service enable you to feel so confident in the eventual success of the process. They’re an asset to Urban & Rural and Urban & Rural are an asset to Bedfordshire. We cannot recommend them highly enough. It’s clear that my partner and I will, without thought, sell our next house with them after our superb experience.
Seller
8th Jan 2021 (4 years ago)
C Woodgate
First class service by the whole team. Attention to detail & great advice, they sold our property in a day. Cannot recommend the team in Bedford highly enough.
Seller
29th Nov 2020 (4 years ago)
S Baker
We purchased our house recently through Urban and Rural and I just have to leave them a 5 star review - They were professional, responsive and kept us fully informed through the whole process. A special thank you needs to go out to Melanie who went above and beyond to help with any query and enquiry we/our solicitors were struggling with. Would highly recommend and thank you all again.
Buyer
12th Nov 2020 (4 years ago)
D Monk
Extremely positive experience selling our property with Urban & Rural Bedford. Throughout the process Gareth was very helpful, informative and professional. Melanie was second to none keeping us informed of progress and conveying messages to our buyers! My wife and I would thoroughly recommend Urban & Rural for a pain free house sale.
Seller
23rd Oct 2020 (4 years ago)
A Cook
Urban and Rural were amazing for start to finish. Communication was superb and we always felt part of the process. They understood what we wanted from the start and were very understanding of our requirements, never pushing us to drop price or negotiate the sale price. Melanie in particular was incredible when it came to difficulties with our solicitor, she was so helpful and reassuring. We couldn’t recommend Urban and Rural enough!
Seller
12th Aug 2020 (4 years ago)
Z crichlow
I was so impressed with Alex Keeble from Urban & Rural Bedford. What an amazing young man. Top marks for his professional knowledge and outstanding customer service. Very helpful and friendly , a joy to have him around. Can defiantly recommend him and the helpful staff.
5th Aug 2020 (4 years ago)
W Davis
Urban and Rural have just helped us to sell our property. We found them to be extremely professional and friendly. We were located abroad throughout the sale and circumstances were challenging as a result of Covid-19. The level of communication was exceptional and they were always very responsive, making us feel reassured throughout. We would like to give a special mention to Glenn and Melanie who supported us throughout the whole process. I have no hesitation in recommending them.
Seller
6th Jul 2020 (4 years ago)
Anonymous Homeseller
Friendly, professional, helpful staff. Kept me informed every step of the way.
Seller
1st Jul 2020 (4 years ago)
D Gemmell
Urban and Rural recently helped me with the selling of three properties in Bedford.
As I live in Devon, I was concerned that selling properties at such a distance would not be an easy matter. The fact that it was not the stressful drawn out process that I feared is very much down to Gareth and the team at Urban and Rural.
They were approachable, friendly and enthusiastic and were able to quickly grasp the situation and to present me with a tailor-made plan.
At all points Gareth and the team communicated and kept me informed. It was apparent that they had an efficient and well organised system in place.
What I liked most about Gareth’s approach was his creative and flexible approach and this was seen particularly when we had to make changes and rethink plans. This is really important when selling a house as there can often be setbacks and changes that are out of the seller’s control. In these cases, the plans were adapted so as to keep us on track and achieve a good sale.
Seller
15th Feb 2020 (5 years ago)
M Frankland
We recently brought our house through Urban and Rural and they provided a fantastic service. We were selling through a different estate agent who were really unhelpful and Melanie, in particular, kept us sane, helping with chasing everybody and keeping things moving. If we were to move in future, we would definitely use Urban and Rural and have no hesitation in recommending them.
Buyer
31st Jan 2020 (5 years ago)
S Lea
It has always been a pleasure dealing with all of the team at Urban & Rural. I would happily recommend them to friends and family.
29th Jan 2020 (5 years ago)
R Hall
Wonderful service from all the staff, especially Glen (valuation), Gareth (on the second sale!) and Melanie (for keeping us cheerful when all seemed lost). Highly recommended. Rob & Mel
29th Sep 2019 (5 years ago)
S Smith
We chose Urban & Rural Bedford to help us sell our property as they demonstrated confidence they would sell our house and they did... THREE times!!
We placed our house on the market mid October last year, and sold in January, we were so excited since the viewings had fallen over the Christmas period. Unfortunately our buyers buyer pulled out so we put our house back on the market and in March we sold again, it fell through. However in May we sold and finally completed in JUNE!!! Thank you Sharon for completing the majority of our viewings and selling our home!
Once sold, the aftercare was brilliant, we were not let down by Glen, Melanie, Sam, Sue and Sharon..
We did have a few bumps along the way, however all issues were faced with empathy and professionalism. We went through a rollercoaster of emotion... we even nearly changed to another estate agent, but are so GLAD we didn’t. On the day of completion we were so pleased we were able to share the experience with those who had worked so hard to help get us there.
We thank God we chose the team at Urban & Rural.
We especially have to thank GLEN who spent hours of his time, even personal time listening to our worries and concerns - we certainly shared a lot of laughter through it all and we couldn’t think of anyone else we should have shared the experience with... he has become more of a friend after all we went through together!
A big shout out to all of the team is deserved so here’s to you:
Glen, Gareth, Sharon, Melanie (her voice always makes you Smile!), Sue, Sam and David.
We Most Certainly Recommend the Urban & Rural Bedford Team!
Seller
25th Jul 2019 (5 years ago)
A Potter
The service I received from Urban and Rural was exceptional. Tony provided very helpful advise and his valuation was spot on. All the staff in the office were very helpful. I was notified of all appointments by text and email and received feedback on all the viewings. Tony was also very pro-active once the chain was complete and he put in a lot of work chasing solicitors and the other purchasers to help speed things along. Special thanks to Julie who worked very hard on the day of completion providing regular updates. I would thoroughly recommend Urban and Rural.
Seller
20th Nov 2018 (6 years ago)
J Jackson
Great service, and always give you feedback.
30th Mar 2018 (7 years ago)
A Trojanowski
Great service. Very professional and pro-active with both the purchase of a new house and the sale of our old one. Far better than other estate agents we've used previously.
Seller
10th Jan 2017 (8 years ago)
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