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© GetAgent Limited 2025
- William H Brown - Boston
William H Brown - Boston
Opens tomorrow at 8:30am
14 Wide Bargate, PE21 6RH
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Boston team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 7:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Boston Reviews (145)
Have you used this agent?
74%
3%
2%
2%
19%
All (145)
Seller (20)
Buyer (8)
Landlord (12)
Tenant (23)
General (82)
K Carey
I would measure Kelly’s value as 25 caret gold.which is phenomenal.as the value of gold only goes to 24.so what I am saying is kelly is worth more than gold.from Ken carey a very satisfied customer
13th Sep 2024 (19 weeks ago)
C Aguiar
I had a great experience with Nathaniel Wade and all other staff members, they were super helpful and hardworking throughout the way, can't recommend them enough!
6th Sep 2024 (20 weeks ago)
R Fynes-Clinton
Thank you Kelly for your time and help
23rd Aug 2024 (22 weeks ago)
K Mikula
Kelly White jest absolutnie genialn? negocjatork? ds. wynajmu. Mia?am przyjemno?? j? pozna?, jest tak mi?? i sympatyczn? osob?, bardzo przyjazn?, czu?am, ?e znam j? od zawsze, bardzo profesjonalnie zaj??a si? ca?ym procesem wynajmu. Gor?co polecam j? ka?demu potencjalnemu najemcy. Dzi?kuj? za wszystko, co zrobi?a?, Kelly.
1st Aug 2024 (25 weeks ago)
Anonymous Tenant
Kelly White is an absolutely brilliant Leting negotiator. I had the pleasure of meeting her, she is such a sweet and personable person, very friendly, I felt like I had known her forever, she handled the entire rental process very professionally. I would highly recommend her to any potential tenant. Thank you for everything you have done, Kelly.
Tenant
1st Aug 2024 (25 weeks ago)
L harrison
Just had my first meeting for the valuation of my house with Nathanial. He is a very good asset to the company and just couldn’t say no to him even after having many other appointments booked in other firms after.
Amanda Mason.
Seller
1st Aug 2024 (25 weeks ago)
Marie
AVOID
Very poor service from start to finish.
Very poor communication and very unprofessional.
Will not be recommending to anyone.
16th Jul 2024 (6 mo. ago)
J Pedrezuela
Excellent experience with William brown
( Boston ) from start to finish. Ms Katrina Baker who had contact with guided me through the process and showed me round property. Katrina has also patience and kind whilst I was getting my references as well as different times of communication because I work night / day shifts. Overall Katrina is fab and william brown ( Boston ) great service all round. Highly recommended.
Tenant
9th Jul 2024 (6 mo. ago)
C olsen
Kelly White is an absolutely brilliant Lettings Negotiator. I had the pleasure of meeting her and was delighted with all her help and kindness in assisting me with the letting process. I can highly recommend her to any prospective tenant. Thank you for all you have done Kelly.
Landlord
8th Jul 2024 (6 mo. ago)
J Taylforth
From the moment we went into William H Browns, a friendly smiling greeting faces welcomed us, Katrina excelled her skills, knowledge and ability to help a smooth completion she went above and beyond all the way through, when things seemed to be going sideways,she was there for us, She's a credit to W.H.Browns THANK YOU VERY MUCH Katrina
26th Jun 2024 (6 mo. ago)
H Dennison
Great, only dealt with Nathanial so far but he’s been extremely professional and polite. He is a true asset to the company.
26th Jun 2024 (6 mo. ago)
S loveridge
The office is only as good as it's staff. Katrina is amazing - full of ideas and a true professional.
4th May 2024 (8 mo. ago)
S keating
DO NOT SELL/BUY YOUR PROPERTY VIA THIS ESTATE AGENT !! KATRINA BAKER IS A ABSOLUTELY RUDE UNPROFESSIONAL PERSON !! SHE PUTS THE PHONE DOWN WHILST YOUR STILL TALKING SHE HAS A BAD ATTITUDE SO AVOID !! AND HER REPLY WILL SAY…….
30th Apr 2024 (8 mo. ago)
H Ray
Best agency , helpful ! Friendly .
18th Apr 2024 (9 mo. ago)
T Smith
Very professional service from nathaniel and katrina.
Extremely pleased with their help making our selling experience as easy as possible.
Seller
10th Apr 2024 (9 mo. ago)
P Lowe
I recently put my house on the market with William h Brown boston. I Received fantastic service from the whole team. Nathaniel who valued the property was extreamly professional, knowledgeable of the market and helpful.
Katrina who handled the sale of my property provided excelent friendly service and communication throughout the whole process..
The team managed to get me a quick sale in what is a tricky market at present. Very impressed and highly recommend them.
Seller
27th Mar 2024 (9 mo. ago)
Z Raja
Not happy with the service provided. When selling the house, they do not give viewing feedback to us. Also and poor quality marketing. Definitely wouldn't recommend giving your home to them to sell.
Seller
14th Feb 2024 (11 mo. ago)
T kamel
Horrible experience, avoid at any cost
The lady there doesn't respond to emails, then tells you that your email is not receiving emails!
Despite me receiving numerous emails from other senders every day.
I went to collect the house keys on the moving in date, to be shocked that they changed the tenancy term from 6 to 12 months!
I asked why, they simply said the landlord changed his mind!!!
Horrible experience
AVOID AVOID AVOID
Tenant
7th Feb 2024 (11 mo. ago)
L Sills
Great agents, great Lettings team, prompt advertising, personal viewings and service, found me excellent tenants, can’t recommend high enough, thank you girls, wouldn’t go anywhere else xxx
Landlord
30th Jan 2024 (11 mo. ago)
R Hubbard
Unlike other estate agents I have used the girls at william h brown were amazing, they couldn't help enough. They was very thorough and honest and a vast array of knowledge. William H Brown consider using every time. Brilliant
24th Oct 2023 (1 year ago)
D Lovelace
Fantastic Service!! Kelly never fails to answer any questions I have - always professional, prompt and polite.
11th Oct 2023 (1 year ago)
E Deol
Great service from Shelby. Very friendly, punctual and professional. Thank you for your help.
21st Aug 2023 (1 year ago)
M Keal
My experience with William H Brown could not have been better. My estate agent, Katrina, was always very lovely and accommodating when we wanted to view the house and always managed to find a time that was convenient for us. She also never made us feel rushed while we was there and was happy to answer any questions! The mortgage broker, Donovan, was absolutely fantastic and managed to help me push through the purchase in what was a very quick turn around. Again nothing was ever too much effort. 100% would recommend their services!
Buyer
14th Jul 2023 (1 year ago)
A Olufemi
Amazing staff members
9th Jul 2023 (1 year ago)
S powell
Would recommend. William H Brown used as our sole agents. Propert valued by Nathaniel. Shelby and Katrina have been dealing with our sale. Did our own viewings, but WmH Brown staff more than willing to cover any we couldn't do. Offer made & accepted within 3 months. Fingers crossed sale proceeds smoothly.
Seller
3rd Jul 2023 (1 year ago)
D Bis
Mr. Nathaniel Wade valued one of my properties. What a top man! Happy with the service from William H Brown. Chose them as my sole agent in Boston. Nathaniel's colleague Shelby Ebbitt has also been fantastic.
Seller
15th Jun 2023 (1 year ago)
P Taylor
Thanks to annabel and kelly for helping me every step to letting my new home efficiently and telling me everything step thanks guys
Tenant
1st Jun 2023 (1 year ago)
T Percival
Excellent service really good staff are excellent
29th May 2023 (1 year ago)
Z Ford
Big thank you to all the staff especially donavan for all the help he really has gone above and beyond for us. He’s made the process so chilled and really can’t thank him enough.
22nd May 2023 (1 year ago)
D Allnutt
I have spent the last 30 years buying and selling properties but I have never met a more incompetent group of people. I made an offer on 2nd Nov 2022 and finally excanged on 28th April. I dealt with Nathanial, Leanne, Carina and Perry and a new sales manager there.. Every time I called I never once received a call back to sort issues out. This awful customer service under the leadership of Leanne is absolutely awful and an experience that I will never repeat in the future. My requests for complaints was to tell me to put it in Writing to the office manager Leanna! Complete and utter joke!
Seller
21st May 2023 (1 year ago)
B Forbes
Very friendly and helpful. Highly recommended the mortgage advisor. Couldn't do enough
20th May 2023 (1 year ago)
O Ejaz
Kelly has been professional throughout the process, wouldn't hesitate to work with her again.
20th May 2023 (1 year ago)
J Clennell
Very good estate agents, we have used them before, and we will use them again for finding us good tenants for our property, and a big thanks to Kelly White, for her great service : )
Landlord
19th May 2023 (1 year ago)
D Wainwright
Kelly has been amazing from day one, very professional and helping my late wife and me out in our time of need. Thanks for all your help.
19th May 2023 (1 year ago)
Z A
Terrible staff, racist and rude and unhelpful.
4th May 2023 (1 year ago)
C Pedley
Rang to ask regarding a properly shown in the window as couldn't find it on any web site, office was closed when I saw it, lady said it had been sold but circumstances had changed and was back on the market, after answering numerous questions about myself and current property she said she would e mail the brochure. Lengthy e mail arrived telling me all about their company and what they can offer, no brochure!!! Waste of time!
12th Apr 2023 (1 year ago)
N Rixham
Very helpful friendly staff, very knowledgeable and professional. I just sat back and watched the bids come rolling in. Would recommend. ????
Seller
1st Apr 2023 (1 year ago)
M zdybel
Obsluga w srodku obiecuje wiele ale nic nie robi w tym kierunku zeby poleprzyc wrarzenie klienta
14th Mar 2023 (1 year ago)
G Foster
We've had mixed opinions on many estate agents regarding WHBrown its always annoying when you leave a message for the person who's dealing with your sale & they never return your call on the whole I didn't realky think who to use to sell your property the service is usually the same there are exceptions we've never unfortunately found one
Seller
28th Oct 2022 (2 years ago)
A Nelder
Brilliant, no problems, nice staff
20th Sep 2022 (2 years ago)
E H.
Kelly and Annabel are fantastic :) Very helpful, good communication,and friendly . Thank you for all your help ladies.
5th Sep 2022 (2 years ago)
C Sergi
Kelly was very helpful and very good at responding to emails and queries and made our move stress free! She was very friendly, professional and nothing was too much trouble for her! Highly recommend!
29th Jul 2022 (2 years ago)
G Logue
Kelly was very helpful and a very good worker
21st Jul 2022 (2 years ago)
D James
I was renting for 7 years with William h brown and they don't want to return the deposit, I have been going to & fro for the last 20 days.
18th Jul 2022 (2 years ago)
L Andrews
Prompt service. Assisting me with all matters needed to market my property.
7th Jul 2022 (2 years ago)
Isabell
I didn't get a return call when I made an enquiry despite chasing
11th May 2022 (2 years ago)
J Middleweek
Too expensive for a single dad to rent from them
Tenant
1st May 2022 (2 years ago)
A whiting
Brilliant service and always had a smile when I walked in. Very helpful with all information that I needed and always polite.
Happy that I chose to be with WH Brown and can’t wait for many years living in my lovely new house
Buyer
19th Apr 2022 (2 years ago)
S Ebbutt
Disgusting service!
I was told I could have a viewing of a property originally on the 6th April which was then corrected to be the 5th April, confirmed by letting agent Kelly White, to then arrive at the property to be told by the tenant that all viewings have been completed and the other viewer has been accepted and took a deposit. Called the letting agent to just be told I was in the diary for tomorrow and that it would’ve been cancelled tomorrow anyway because the viewer before me had already been accepted, no email to let me know or phone call just to say it needed to be cancelled. If you confirm an appointment you expect to be at that appointment and not be told by the tenant that someone has already been accepted. Will not use this estate agents again, I had to take an afternoon out of work UNPAID to attend this letting. Unsatisfactory work.
5th Apr 2022 (2 years ago)
C Bradford
After enquiring several times about a rented property, left voice mails, emails and tried calling several times for then the property to be no longer available, if I hadn't of called they wouldn't of made me aware its no longer available, wouldn't recommend
Tenant
29th Mar 2022 (2 years ago)
D Brumpton
Really helpful staff team, very knowledgeable and very polite!!!
11th Mar 2022 (2 years ago)
Y Gibson
Anoushka, Kelly and Lacie are always very professional when I phone in, fantastic service ????
10th Mar 2022 (2 years ago)
S Jenkins
Thank you so much to the letting agent Kelly White for helping us let our dream home, from the get go Kelly was extremely helpful and professional. At every step she kept us updated and was swift with replying to calls and emails. Due to her service I will continue to recommend Willian H Brown and personally Kelly herself. Thank you yet again!
Landlord
10th Mar 2022 (2 years ago)
A Edkins
Very impressed. I dealt with 2 of the most pleasant and helpful ladies, Anoushka and Kelly. Their patience and ability to help and sort things out becauce of my lack of knowledge of procedures and general house moving panics, was second to none. Thank you both.
22nd Jan 2022 (2 years ago)
M Greenfield
I contacted the Boston William H Brown branch with a query. It was dealt with by Kelly. She couldn’t have been more helpful if she tried. The communication throughout the query was brilliant! Definitely 10/10 from Kelly.
Thank you!
21st Dec 2021 (3 years ago)
Anonymous Homeseller
I decided to remove my property from the market after being unable to locate a suitable property in the area of my choice. I have yet to have my front door key returned by the agent.
Seller
15th Nov 2021 (3 years ago)
L Laverton
After a week of thinking about moving out a week later Kelly white our estate agents who works here already got us a place and we automatically fell in love with the place so of course we took it straight away. Me and my partner have some difficulties with getting an understanding of things and she was amazing she helped us understand everything in detail. I will Definitely recommend William h brown estate agents and definitely Kelly ????
Tenant
23rd Oct 2021 (3 years ago)
I Cole
Very professional
10th Oct 2021 (3 years ago)
D Money
Viewed a property for sale with the agent he showed no interest at all. I was viewing the property for my parents, that were unable to visit. First of all agent arrived but hadn’t even gone into property to turn off the alarms, he couldn’t remember the code so before we even managed to look around the neighbours knew we were there. Every time we looked in a room we were followed with every door being locked or closed behind us, so when I wanted to have a last look before leaving I found it very awkward. We liked the property but had some questions so wanted a second viewing. Every time we phoned the Boston agent the phones were on answer phone. I left messages and also emailed. After receiving no reply we visited their office to be told they hadn’t received any of my messages!! We booked a second viewing for the following day which they then cancelled to a later time. Revisited but again agent hovered the whole time and kept locking the doors behind us. My parents put in an offer and were told that they would let them know once they had a reply from the sellers. Two weeks of waiting and again phoning and leaving messages we found out for ourselves that the property had been sold. We felt all along they were stalling us as they had other customers interested. To not even be told that the sellers had accepted another offer was in our opinion very unprofessional. Not even sure our offer was put forward. I managed to get through to the agent in the end that said they had a very good offer for the property on Green Lane Boston, then asked my parents name and what offer they put in? Should the office not know that. Anyway in the next few weeks we will be in a position to put our family home on the market and at least from this experience we know who we will not be marketing our property.
Buyer
5th Oct 2021 (3 years ago)
S Dawn
We went to see a house we had hopes for after seeing really good photos online . Once there we saw that almost every room was half way through being renovated, with walls having been stripped away and half way finished and same with electrics. The pictures and description showed no sign of all the work that needs done to it, almost as if they were hiding it. It was also at a high price for the area despite needing work done. Really disappointed in them as they wasted our time. At least write a sentence or show photos of the walls that need work doing otherwise it’s misleading and feels like they are lying.
18th Sep 2021 (3 years ago)
S Javor
Amazing agency, helped me find a place and get moved in really quickly. Fantastic communication and special mention to Kelly who went above and beyond to make sure my move went smoothly. She took time out of hours to help me out and handover my keys just so that it worked around my schedule. Really appreciate everything, thank you!
Tenant
20th Aug 2021 (3 years ago)
H Woodhouse
We felt Kelly went out of her way, especially during Covid restrictions, to help us. When we did not quite understand how to use a certain website, a quick call to Kelly and she guided us through, no problem!
Very friendly, approachable, lovely girl
4th Aug 2021 (3 years ago)
P Pell
Good easy to view
17th Jul 2021 (3 years ago)
S Goddard
Kelly has been amazing from word go she has kept me informed about everything she Has been on top of all my paperwork for the Property I would recommend her she is very Professional
14th Jul 2021 (3 years ago)
L cartwright
Recently completed on the sale of my house. Chris, Leanne and Nathaniel have been brilliant throughout. Highly recommended.
Seller
14th Jul 2021 (3 years ago)
M Nicholls
We have had a few bad experiences with renting our property out and agents not being very good, we decided to go with William h brown this time round and we are so glad we made this decision!! Kelly has been amazing from start to finish and restored our faith in renting our property out with an agent as we were debating doing it privately. She has been there every step of the way to answer any questions or queries that we may have, and has kept us up today the whole time with everything that's going on. Nothing has been too much for Kelly and she's gone above and beyond for us. She's made us feel at ease and we honestly couldn't ask for anything more from her. She is a credit to the William H Brown team in boston. We can't thankyou enough.
Landlord
13th Jul 2021 (3 years ago)
Anonymous Homeseller
I have found the Boston branch to be very rude and they did not do the viewings like they said they would so I then agreed I would. They did not call me weekly like they agreed to do, the young man dealing mainly with the sale had no experience and did not seem to have any help or training, when I took the property off the market and informed my friends of this they said that they may be interested but they would have to sell there property first this was weeks after I took it off the market and they were very rude and nasty. It was about 2 months later that they came back to us to talk it over and they have kept calling us saying that they will still want to be paid as they have heard that we have sold it privately. they have just been really nasty.
Seller
8th Jul 2021 (3 years ago)
Inta
Not sure if its due to covid19 but the place lacked professionalism,it specially when handing over the keys and getting things completed quick enough on the day of hand over. other times the service was good
7th Jun 2021 (3 years ago)
M Frasunkiewicz
I did het all help that I needed from Kelly. My parents are really happy with services. She did answer all question we did have. If you need to rent something William H Brown would be best option.
Tenant
27th May 2021 (3 years ago)
K A
Kelly was very helpful finding me a new home.
Kept me informed and very friendly.
25th May 2021 (3 years ago)
M Woolhouse
W h brown in my case have been no responsive and not professional, do not use the solicitors they recommend, it has been 5 mouths and still not finished on my bungalow
,reading the reviews on here they are all good why is mine diffrent ???
Seller
25th May 2021 (3 years ago)
M Relf
Kelly is amazing! Nothing is too much trouble! It's nice to see a friendly face and she puts you at ease!
20th May 2021 (3 years ago)
J Smith
I recently called the Boston branch as I was hoping to view a property in Boston. Unfortunately the property was sold before we could view it however Joshua was a great help and explained what you'd be able to offer us in the future
20th May 2021 (3 years ago)
B Kate
Kelly was AMAZING!! I registered my interest and she was extremely helpful. I will not hesitate to contact her again in the future.
20th May 2021 (3 years ago)
J Hodson
Tomas from the Boston branch was so very professional in all of our dealings with him. Everything was so easy with Tomas keeping us updated with info all of the time. He got us through the most "stressful time" within 4wks and 3 days and completely stress free. Tomas is a very helpful, polite and efficient young man. It was a pleasure to have known him.
11th May 2021 (3 years ago)
P Smith
Really friendly professional helpful and supportive service from kelly highly recommend
6th May 2021 (3 years ago)
Anonymous Tenant
Kelly White at the Boston branch has been absolutely fantastic. She dealt with everything really well, supported us throughout the whole process and reassured us during a very stressful time. Kelly has continued to help us now we have moved in and always does everything she can to help.
Tenant
30th Apr 2021 (3 years ago)
E Hancock
Very good experience using them to find a rental property! Especially Kelly, a big thanks to the Boston team!
Tenant
29th Mar 2021 (3 years ago)
K Taylor
A big thank you to the lovely Kelly who has found a property for me and my children. It has been a long tough couple of months trying to find my forever home which I wouldn't of been able to do without Kelly.
She's hasn't been in this job long and she is absolutely smashing it! Keep up the good work chick.
All the best x
Buyer
2nd Mar 2021 (3 years ago)
A Bu
Thank you Tomas Petrikas, for very professional , quickly job. Very brilliant, friendly service. Highly recommend !
26th Feb 2021 (3 years ago)
A Oakes
Not a great experience!!! Unfriendly,abrupt and lacking in people skills.Was given wrong information regarding ID requirements.All round unpleasant experience for what should have been an exciting time.
12th Feb 2021 (3 years ago)
N Yousaf
I have a good experience with the agency’s nice staff big thanks to Tomas.
10th Feb 2021 (3 years ago)
C Newton
Kelly white has been nothing but helpful and professional since helping me look for a property to rent cannot fault her at all!
Tenant
10th Feb 2021 (3 years ago)
Micheal
Thank you to Kelly for your quick response. Very professional and informative.
9th Feb 2021 (3 years ago)
L Allen
I just want to thank Tomas.petrikas for for everything he has done for us and still doing for us now I highly recommend you go to him for anything and once again thank you and thank you William h brown
6th Feb 2021 (3 years ago)
C Rosario
Hello everyone I just wanted to say a big thank you to Tomas Petriks for all the amazing work he was done for are family is so professional about it all highly recommend him to help with anything to do with william H Brown Estate Agent and again thank you Tom for your amazing work!????????
6th Feb 2021 (3 years ago)
Anonymous Tenant
We would like to recommend William h brown and say a massive thank you to Tomas petrikas for everything you have done for us and keep doing and me and my partner recommend Tomas.petrikas for anything and once again thank you
Tenant
6th Feb 2021 (3 years ago)
L taylor
very professional service from LACIE really fantastic person very friendly, always ready to help and advise, she is good in every way, THANKS!
4th Feb 2021 (3 years ago)
D South
I couldn't fault anybody at W H Brown . Brilliant service by everyone. Especially Kelly who was fantastic. I can assure them when I look again . Hopefully Kelly can look after us. A big thankyou
26th Jan 2021 (3 years ago)
E Gregory
Currently renting with William h brown Boston, they have been brilliant from day one. The process from applying to picking up the keys was fast and simple. I have rented with another company in Boston before but now I am with william h brown I wouldn't look back. Kelly has been especially amazing. Thankyou! :)
Tenant
7th Jan 2021 (4 years ago)
B Willow
We wouldn't recommend this agent
6th Jan 2021 (4 years ago)
K Brackner
Very efficient.
8th Dec 2020 (4 years ago)
R Ecclestone
Going by the phone call today. Daniel really upset my mum by trying to bully her down the phone. And not listening to a word she was saying. I personally would not use them.
5th Dec 2020 (4 years ago)
H Ward
Lovely staff very friendly and eager to help
16th Nov 2020 (4 years ago)
D Watson
Extremely poor response, no call back , total waste of time.
Lettings sort your sh#t before you go out of business.
Landlord
12th Oct 2020 (4 years ago)
P Sullivan
i had the pleasure of dealing with Beth Dalton. This young lady is the consummate professional, extremely, polite, courteous ,helpful and informative . this company has a jewel in its crown in the shape of Miss Dalton.
20th Sep 2020 (4 years ago)
O Pauryte
I had a phone conversation today with one of the agents from William H Brown Estate in Wisbech - Beth. She was super sweet, super informative and professional. I got all the information that I needed. I am really satisfied with the a good quality service and desire to help.
17th Sep 2020 (4 years ago)
T Mamontovas
The agency is very helpful, supportive and very professional. We are very happy about the agent Tomas Petrikas, he helped us to rent a house quickly and with all the help we needed during the process. Very grateful!
Tenant
6th Aug 2020 (4 years ago)
Anonymous Homeseller
It's really shocking how much they charge for not doing anything never ring you with updates you ring them up to find out things they supposed work for you but all they interested in is the money you pay from selling never use them again awful service
Seller
2nd Jun 2020 (4 years ago)
S Hollier
Helpful Staff, more than most agents are.
9th Feb 2020 (4 years ago)
E Petrikait?
Without a doubt the best Estate Agents in Boston. Letting staff made sure that what could have been a very stressful experience went as smoothly as possible, very knowledgeable and helpful personnel. Highly recommended.
Landlord
28th Jan 2020 (4 years ago)
I Sauli?t?
Professional and friendly service, highly ambitious letting side of bussines.
Landlord
28th Jan 2020 (4 years ago)
M Jankauskas
Very good lettings/Sales agency. Letting department help me to deal with renting my property out, fantastic service and great coverage with bilingual staff, definitely recommend to others!
Landlord
28th Jan 2020 (4 years ago)
T Tomulis
Professional, and super friendly staff.
10th Dec 2019 (5 years ago)
M Trafford-Palin
My parents and I are selling our house with a different estate agent. Yet William h brown ring us every day pestering us about our house sale. We have told them every single time that we are not interested, yet they call us every single day asking how it’s going and if we want to go with them. No we don’t! They know how our sale is going because they most probably have our house sale up on their computer saying it’s still for sale. We have told them every time that we are happy with another company and that we do not want them to contact us again. If we wanted to go with them, we’d ring them and let them know. Sometimes when they called, we’d answer the phone and they’d hang up straight away. And when we wouldn't answer their calls (because we know their number by now), they started sending us letters saying “dear homeowner, please call us regarding your property referencing this code”. How do we get them to leave us alone?! Has anyone else that this problem? If only I could give them a 0 star rating!
18th Sep 2019 (5 years ago)
D Wood
Couldn’t have asked for better service from Lacie and Matt. Very professional and friendly. Would recommend this agency to anyone.
6th Sep 2019 (5 years ago)
A Easton
Very helpful and pleasant staff
21st Aug 2019 (5 years ago)
H Kishnani
Move in was quick and smooth. Lacie was quite helpful with everything from arranging multiple viewings to documentation. Leanne was also very helpful in preparing all the documents and answering queries over the phone.
I had a good moving in experience.
Tenant
12th Aug 2019 (5 years ago)
A Farrer
Fantastic service from Matt and the Lettings team. Highly recommend
Landlord
10th Aug 2019 (5 years ago)
D Contracts
We required a rental property in a very short time frame and Lacie was very helpful and patient with all our requests. I would recommend William H Brown based on our experience with her.
Tenant
9th Aug 2019 (5 years ago)
I Paczkowska
Booked a viewing with lettings department, confirmed in the morning, when I go to the viewing agent didn’t show up so I called the office and I’ve been told that left me a voicemail to move viewing 30 minutes. Agreed to wait. That was 50 minutes ago still no one showed up. Checked my voicemail - empty!!! Ridiculous, Great customer care !
2nd Aug 2019 (5 years ago)
M Legg
We recently used William Brown and from start to finish the whole team were amazing, their professional helpful and calming approach saw us through the process of selling our property reducing my stress levels greatly. Thank you very much Chris and team.
Seller
10th Jul 2019 (5 years ago)
D quiñones
Reliable, friendly and efficient people. Lizz was patient and nice. Thanks a lot.
23rd May 2019 (5 years ago)
S Jones
The whole sales team I found fantastic, Lewis set an example from the start and I found Leanne and Matt both brilliant finding me a buyer. Very happy and would recommend to anyone!
Seller
22nd Mar 2019 (5 years ago)
L Spring
Had several viewings in the past year. All staff have been understanding and realise I’m a pain but are helping me truly to find the perfect property.
14th Mar 2019 (5 years ago)
S Smith
Fantastic service today from the new woman in branch.
14th Mar 2019 (5 years ago)
E Tape
Service I received from Leanne H today was brilliant. She couldn't help me enough.
14th Mar 2019 (5 years ago)
J Bradley
Sold my house with William h brown and Moved into a rented accommodation and I couldn’t be happier. Lacie was a absolute delight, couldn’t have dreamed of a more plesant experience in order to find a new home. And Lewis guided me through the sales process brilliantly.
Fantastic office, fantastic atmosphere, couldn’t fault.
Seller
14th Mar 2019 (5 years ago)
B West
Great service from Lacie and the rest of the team. Highly recommend 5*
9th Mar 2019 (5 years ago)
S Smith
Lacie at William H Brown recently helped me move into my new home & she couldn’t have been more helpful. From application to move in she kept me informed all the way. I found William H Brown Very professional
5th Mar 2019 (5 years ago)
J Lane
I moved into a property at the beginning of the year with Lacie, and from start to finish she was efficient, dealt with all of my queries and made the move into our first home together so much easier for us. Would highly recommend her and the team to anyone looking to rent in Boston. Thanks Lacie!!
Tenant
5th Mar 2019 (5 years ago)
R Clark
Excellent service! Lacie was brilliant from the get-go and answered any questions I had in a clear and concise manner.
5th Mar 2019 (5 years ago)
H Davis
Very happy with Lacie, and with William H Brown in general. Kept us up to date throughout the entire process, and helped make it as stress free as possible.
9th Feb 2019 (5 years ago)
M godbold
Thank you Lucie you have been fantastic in making us feel welcome we are moving into our new home tommorow on the 9th of February we thank you for all your assistance and we are very satisfied with the service
Buyer
8th Feb 2019 (5 years ago)
A hobbs
Definitely recommend Lacie, she kept us up to date on our application and always answered any questions we had. We’re in love with our new property and are so pleased we went with William h brown.
Tenant
1st Feb 2019 (5 years ago)
A H
Piss poor estate agents. Have very little knowledge for what their doing. Only interested in quick paydays and don't really want to put any effort in to helping you. I found that most of the Boston office had less brains than curt Cobain's garage door. Put off buying through them and I definitely wouldn't trust them selling my property.
14th Jan 2019 (6 years ago)
S KASI
Worst ever experience. I ve been waiting for the inventory list for tge past six months and they won't Co operate. And the house that rented is full of stuff that I ve got no clue if I can dispose without the inventory list. Initial meter reading wasn't provided neither.wish I could give them a zero star review.
Tenant
7th Jan 2019 (6 years ago)
J Kirby
This company is awful. They hounded us weekly when my wife's house was on the market with somebody else in Boston. They promised us a very quick sale. We thus transferred the agency to them and we got next to nothing. Poor inaccurate details advertised of the house, zero communication about viewings. their reputation was already poor and I can honestly say stay clear. Upon visiting to collect the house keys when the contract was up their office was not what you could call a hive of activity. They were all doing nothing and just chatting amongst themselves. I am so glad they do not work for me. Avoid. No stars if that was an option.
Seller
10th Dec 2018 (6 years ago)
K Strautmane
Very kind and helpfull agents. Always quick response and answers to all questions. Specialy letting agent Lacie who helped us a lot with any request we had
Landlord
4th Dec 2018 (6 years ago)
J Wood
The service I received from Lewis and Matty was brilliant. I would strongly recommend using William H Brown
8th Nov 2018 (6 years ago)
C Davies
Thank you for helping me and my boys find my first proper home , it is amazing and my family are really happy thanks to your support
Buyer
13th Oct 2018 (6 years ago)
S Challinor
Having had issues with tenants moving out and leaving our property damaged and dirty, Elaine acted brilliantly on our behalf to get compensation from their deposit in order for us to put it right. We were extremely impressed with efficient and professional manner.
Landlord
28th Sep 2018 (6 years ago)
M johnstone
Always very helpful
5th Sep 2018 (6 years ago)
D Sayers
Cody was wonderful at helping myself and my partner find our first house together - always a phone call away whenever we had questions and always kept in touch to keep us updated on everything aswell as after we moved to see how we were settling in, extremely friendly and professional guy! I couldn’t recommend a place or person better to help find a new home :)
Buyer
3rd Sep 2018 (6 years ago)
J N
Very good and helpful answered all questions in a polite and helpful manner
24th Aug 2018 (6 years ago)
S lea
I was very happy with the service I received. Cody Went above and beyond to help me, always being so welcoming and helpful, I could not have asked for a better service and experience :) x
5th Jul 2018 (6 years ago)
? Boris
William H Brown Boston have been very good helping us to prepare all documents and move into a house that is amazing. We are very happy in our new home. Thank you. Would recomend to everyone.
Tenant
24th Jun 2018 (6 years ago)
T Beard
I needed a property to rent ASAP and they were extremely quick at getting me viewings and very helpful with what I needed to do. Cody I can’t thank you enough for your help.
15th Jun 2018 (6 years ago)
G Baxter
Cody Stevens.... absolute gentleman.
Was so much help from the word go. Made me and my girlfriend feel at ease throughout. Every single question was answered no problem and was always asking if there was anything more he could do. Not pushy with us walking around just wanted us to take our time and be happy. Checked measurements when we initially walked round and I managed to lose them but when I asked to meet again he was straight on it, met me again with a smile and was happy to help. This was mine and my partners first house together (rented) and it was stress free. Would recommend Cody to anybody and have mentioned him on multiple occasions since to people at work. Thanks again Cody!
George and Karen.
Tenant
16th May 2018 (6 years ago)
A Spiller
Lee was fantastic and very helpful in the process of us moving into our first home (rented). Lee was very informative and always kept us in the loop. He was always on hand to answer and questions no matter how small and can honestly say made our experience very smooth and stress free. After 1 month of living in the property Lee and other members of staff are still assisting us thoroughly where needed and haven’t just brushed us off. Thank you Lee Cartwright
Tenant
22nd Apr 2018 (6 years ago)
C spiller
Our experience was amazing lee was very helpful which made our experience very easy and stressless
21st Apr 2018 (6 years ago)
G Plaice
Found that the service was professional and friendly and helpful. The team went out of the way to solve problems and to provide empathy when, as happens sometimes, other people can be difficult and make the process of buying and selling stressful. I was made to feel that I was a valued customer and they came through for me as promised.
Seller
2nd Apr 2018 (6 years ago)
C Jarman
Very good customer service espically from estate agent Leanne Wright she kept us updated with all movement of the
Buying of our first home! She made us feel comfortable enough to ask any questions! Always friendly yet very professional! Buying our first home was relaxed and enjoyable thankyou to William H Brown highly recommend
Buyer
30th Mar 2018 (6 years ago)
E 66uy55
absolute worst estate agents didn't turn up to a house showing when we rang to find out why they put the phone down on my wife
13th Jun 2017 (7 years ago)
J Baldry
Not over friendly, certain staff members quite patronising, lots of pressure put on me on the day day of my move when I had trouble picking up the keys for my new property. They seemed only concerned about the buyer of my house not myself the vendor and were less than helpful, not even a handshake when I completed the deal.
Seller
2nd Dec 2016 (8 years ago)
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More William H Brown branches
- William H Brown - Spalding 14.38 mi away
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- William H Brown - Sleaford 16.16 mi away
- William H Brown - Skegness 18.79 mi away
- William H Brown - Hunstanton 21.59 mi away
- William H Brown - Wisbech 23.06 mi away
- William H Brown - King's Lynn 23.37 mi away
- William H Brown - Grantham 26.33 mi away
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