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  1. Home
  2. William H Brown - Cromer
William H Brown - Cromer Logo

William H Brown - Cromer

Closes at 6:00pm
17-19 West Street, NR27 9HZ
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Cromer team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 7:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Cromer Reviews (80)

Have you used this agent?
  1. 76% 5/5 Stars
    76%
  2. 9% 4/5 Stars
    9%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 15% 1/5 Stars
    15%
All (80)
Seller (21)
Buyer (16)
Landlord (0)
Tenant (1)
General (42)

D French

5/5 Stars
I had really smooth and experience with them, it was for the sale of my first home so I was all new for me but everything was properly explained perfectly and there was no worry about the process. Negotiator Paul Witherspoon kept me up to date with everything going on with the sale which I greatly appreciated as well, Pictures looked great as well!... Read more
Seller
13th Jan 2025 (5 weeks ago)

Jess

5/5 Stars
What a brilliant estate agent! We have recently worked with William H Brown to purchase our first property as first time buyers and we couldn't have asked for more. The team were all very committed and determined to help us across a long journey and offered helpful mortgage advice, budgeting stratagies, assisstance looking and much more. In particular Andy Winston and Paul Witherspoon have been exceptionally helpful in this process and have truly gone above and beyond! The lifetime fee is worth it as you get a wonderful and determined team to help you and make a stressful process much easier.... Read more
Buyer
9th Jan 2025 (6 weeks ago)

I H

5/5 Stars
We had a brilliant experience with William H Brown. As first time buyers, my wife and I had very little idea about the processes of getting a mortgage, and buying a property. But with the help of their Mortgage consultant, Andy, we were led by the hand throughout the entire process, and made to feel at ease. Communication was brilliant, questions were quickly and clearly answered which made the overall process flow smoothly. If you're a first time buyer, these guys are the ones to go to!... Read more
Buyer
2nd Oct 2024 (20 weeks ago)

C King-Eley

5/5 Stars
Against all odds, the sale of my late stepfather finally went the full distance. Carina Pelikan and her colleague, Miranda Blyth, went above and beyond to help me. The situation was always going to be very difficult and it was near impossible at times. I cannot thank them enough and will always remember them.... Read more
Seller
19th Sep 2024 (22 weeks ago)

J chalmers

5/5 Stars
It was a very long and exhausting experience selling our house and buying our home. We were originally with another estate agent but soon changed to William H Brown and how glad we did! The staff at Cromer were amazing, they dealt with my questions with so much patience and understanding. They even answered the phone when I’m sure they’d have preferred not to! ???? Thank you so much to the amazing team lead by a great manager. Probably the best estate agent in Norfolk!... Read more
Seller
7th Dec 2023 (1 year ago)

D Lamb

5/5 Stars
Thanks today Lizzie and Dillon excellent service... Read more
25th Nov 2023 (1 year ago)

R kambala

5/5 Stars
Good reception and happy people Catherine is very responsible and positive always... Read more
6th Nov 2023 (1 year ago)

J Ranger

5/5 Stars
I went to William H Brown for advice on remortgage and some other housing advice. I was put through to Archie Cartwright and we started discussion and the process. Through the entire process the help and communication was absolutely fantastic. During times like this it's always good to know whats happening and Archie was great at informing of any chances. I would highly recommend his skills and services.... Read more
20th Oct 2023 (1 year ago)

S huxtable

5/5 Stars
My mortgage application was a bit of a complicated one as I was just about to start a new job, but the mortgage advisor Archie Cartwright was fantastic and he ensured that we approached the right lender and that it all went as smoothly as possible. As well as offering his expertise in finding the right mortgage, Archie made sure that I was kept up to date at every turn. Thank you!... Read more
29th Sep 2023 (1 year ago)

D Ward

5/5 Stars
A really helpful and friendly estate agents. All the the guys we worked with at the cromer branch have been incredible. would recommend... Read more
11th Sep 2023 (1 year ago)

N trice

5/5 Stars
The entire team at William H Brown were amazing and a pleasure to work with. We had a long and tricky sale but Miranda and the team were fantastic, thank you so much. If you are looking for agents who care, I cannot recommend them enough. Natalie... Read more
Seller
4th Sep 2023 (1 year ago)

O Wilcox

5/5 Stars
Archie was brilliant. As a first time buyer I obviously had no knowledge of how all this works ajd had many questions. Archie answered everything promptly and without making me think I was stupid. Very very happy with the service he provided. I'm now almost at the getting keys stage and he has been keeping in touch the whole way... Read more
Buyer
17th Jul 2023 (1 year ago)

C McGarvey

5/5 Stars
Lizzie is a joy to work with. Still looking for our forever home but confident that we will find it.... Read more
16th Jul 2023 (1 year ago)

V Bowman

5/5 Stars
Archie has just done an excellent job of finding me a new deal on my mortgage. He clearly & patiently went through all the options with me after a thorough search of the market & worked hard to find the best option for me. I would highly recommend Archie... Read more
14th Jul 2023 (1 year ago)

B Crowter

5/5 Stars
Archie Cartwright has recently walked me through the daunting process of remortgage. Despite only recently qualifying, I found him to be knowledgeable and confident meaning I could trust him to find me a well-matched deal according to my needs.... Read more
14th Jul 2023 (1 year ago)

S Clare

5/5 Stars
We have just sorted out a re mortgage with Archie Cartwright. He is amazing and has kept in contact all the way through. Highly recommend if you are looking for a mortgage or renewing a fixed rate Excellent service Thank you Archie... Read more
12th Jul 2023 (1 year ago)

T Sheringham

5/5 Stars
Went to see Archie, the mortgage advisor and he was great at going through our options and nothing was too much trouble. Highly recommend Archie.... Read more
12th Jul 2023 (1 year ago)

Ellie

5/5 Stars
Archie has been extremely helpful in getting a mortgage sorted for our first home. He was very quick at responding to any questions and went the extra mile to provide information. The process was streamlined and Archie had extensive knowledge and I would highly recommend him.... Read more
Buyer
12th Jul 2023 (1 year ago)

J Denny

5/5 Stars
Being first time buyers my partner and I were unsure on the steps we would need to take to secure our first home, we spoke to Archie the mortgage broker, who was extremely friendly and knowledgeable, he was happy to guide us through the different stages of the process and what we would need to get a mortgage, along with sorting out the necessary insurances to cover us and the house. He always keeps us in the loop with any progress aswell. Would highly recommend.... Read more
Buyer
12th Jul 2023 (1 year ago)

C Gilmurray

5/5 Stars
Archie was very helpful in finding me and my partner a home with our baby through working in a different office, he was very helpful and professional during the process. :)... Read more
Tenant
14th Nov 2022 (2 years ago)

J Bertoli

5/5 Stars
5 stars goes to Jason Minns-Ruddy whom was very polite and extremely helpful with my queries! Came to give me a price on my home and I would recommend for anyone looking to sell or buy a property! People like Jason give me hope in the Estate Agency world. Will definitely be returning to him once I’m ready to move!... Read more
20th Sep 2022 (2 years ago)

C Fearn

5/5 Stars
Our house was put on the market with William H Brown Cromer Office on 09/07/22. The online marketing with great photo’s got the property a lot of interest. There were 27 viewings over one week including 19 on the very successful open day which resulted in 10 offers being made with several over the guide price. Exchange of contracts was on 16/09/22 with a completion date on 29/09/22. We are very pleased that the property from being marketed to sale completion took less than 12 weeks. Throughout the whole process Jason and his staff were friendly, helpful, professional and communicated with us on a regular basis, which was a nice touch. The company “myaccount” is also very well laid out, easy to use and keeps a good record of all events.... Read more
Seller
17th Sep 2022 (2 years ago)

C Wigley

5/5 Stars
Jason and his team at WHB were excellent throughout the entire process and I would 100% recommend these guys. Professional, efficient and friendly. Definitely would use them again.... Read more
17th Sep 2022 (2 years ago)

D S

5/5 Stars
Fantastic service, highly recommended. Area manager James McGuire was especially helpful with great communication, reassurance and information. This standard of service is very, very rare these days, in my experience. Money well spent.... Read more
16th Sep 2022 (2 years ago)

W rohlfing

5/5 Stars
Charlie was very helpful with providing me with excellent and insightful advice on buying my first property. He kindly booked me an appointment to speak with a mortgage advisor in which will be followed through very soon.... Read more
Buyer
12th Sep 2022 (2 years ago)

C Holmes

1/5 Stars
If you can use any other estate agent, do. I sold my property through William H Brown and made a terrible mistake of using their in house solicitors as David informed me this would make everything run much smoother and aid in communication. It only came into light how much of an error this was about 3 weeks after we had an offer accepted and was called by the estate agent we had purchased through to say that we haven't been assigned an solicitor I said this must be a mistake because I've spoken to them and I've been told they're on the case, it turns out I was assigned a solicitor only to my sale and not my purchase, through a terrible lack of communication and excuse it took a further 2 weeks to be assigned a solicitor through a totally different company because it would allegedly be quicker, during this whole time I was told my purchase would fall through because of lack of progress and we weren't serious. We finally managed to complete with a day before deadline, with 100% from anyone at the Cromer branch. No one offered a single apology, even when dropping the keys off. Their lack care and professionalism nearly cost us the purchase of our dream home. It seemed they were single handedly out to sabotage the whole thing. Avoid, avoid, avoid.... Read more
5th Aug 2022 (2 years ago)

A Fish

4/5 Stars
Friendly service easy access... Read more
1st Jul 2022 (2 years ago)

T Hannam

5/5 Stars
Jason and his team provide a first class service, and he deserves to be branch manager. Thank you for all your hard work... Read more
1st Jul 2022 (2 years ago)

I Goodwin

5/5 Stars
David and Jason were both extremely helpful and supportive during what turned out to be a difficult and lengthy legal process.... Read more
21st May 2022 (2 years ago)

S Gilbert

5/5 Stars
The service received from Jason in the Cromer office has been excellent. Cannot speak highly enough of him and his colleagues - always professional but with a personal touch, which meant so much. Nothing was too much - would recommend without hesitation. Thank you for all of your hard work.... Read more
4th May 2022 (2 years ago)

J Williams

5/5 Stars
Property sold in record time by the modern method auction. Viewing day was 12th March and completion 28th April. Cromer office staff are very helpful and friendly and respected our wishes.... Read more
Seller
30th Apr 2022 (2 years ago)

D

5/5 Stars
A BIG thank you to Jason and all the team at William H Brown Cromer. Fantastic and reliable service throughout the whole process. Very professional, friendly and supportive. A BIG credit to the company! Once again, thank you!... Read more
26th Apr 2022 (2 years ago)

A Powell

4/5 Stars
I would like to thank David McDuff from the Cromer branch for his ongoing excellent service and support . He keeps in regular contact and he and his team always follow up on any viewings we attend. Thank you David.... Read more
23rd Apr 2022 (2 years ago)

C Buyer

5/5 Stars
Jason Minns-Ruddy at William H Brown has been amazing. He has supported us through the house buying negotiations, dealt with all enquiries swiftly and made himself available for advice in a timely way. He has guided us smoothly through the process. It’s a rarity value in these times to be able to say that he has always been not only professional but also absolutely dependable in all his communications making a stressful experience a really positive one. Thank you so much Jason, we really appreciate it!... Read more
Buyer
14th Apr 2022 (2 years ago)

C Smith

5/5 Stars
Jason, thank you for all your help with selling Allanbay. Although we encountered many delays and problems along the way - none of which was due to our end of the small chain - we finally got there. All the help and calls you made to help smooth the way and bring the sale to completion was very much appreciated. Your attitude to us and your positivity when we had hold ups and your belief of ‘we will get there’ helped us when we were pulling our hair out, as we are sure you were at times. Our solicitors had no encountered problems like this for over two years and were just as exasperated. Our buyers seem quite happy and settled in. Once again many thanks for all your help and hard work. With best wishes. Christine.... Read more
Seller
5th Apr 2022 (2 years ago)

M Pennington

5/5 Stars
David (Manager) and his team were extremely helpful and supportive, whilst I had my house on the market. My initial meeting with David was thorough and he explained their marketing strategy and costings for selling. The open day was well organised, as well as individual viewings and if I had any queries I could always speak to a member of his team. Due to personal reasons I needed to withdraw my sale, but this was no reflection on the company. Should I decide to sell at a later date I would return to David at William Brown.... Read more
Seller
22nd Mar 2022 (2 years ago)

P jolley

4/5 Stars
W H Brown were involved in the sale of My Mum and Dads flat . It was a difficult sale due to damp ,but they achieved a sale . Just a note . The Purchasers used Taylor Rose Solicitors who were useless and cost me more legal fees due to their incompetence !! I would advise you to avoid them like the Plague or Covid... Read more
Seller
17th Mar 2022 (2 years ago)

P clarke

5/5 Stars
Thank you so much for your help with the mortgages, you made it a painless experience! You gave us a great, friendly service which I would be happy to recommend to anyone.... Read more
17th Mar 2022 (2 years ago)

K Gordon

5/5 Stars
We spoke to Elizabeth from William H Brown by phone and in person, she seemed to understand our needs and found a couple of properties that fitted our criteria. We arranged viewings for both. Neither property was suitable for us however the experience was great and we would not hesitate to ask Elizabeth again if we were looking in and around Cromer for a property... Read more
11th Feb 2022 (3 years ago)

J lee

1/5 Stars
I gave one star as there's no option for a zero I've too many issues to put down but would never use again ever ???? As for the in-house mortgage advisor no comment Avoid avoid avoid... Read more
7th Feb 2022 (3 years ago)

S Cole

4/5 Stars
Having not sold a property for over 30 years, it was a rather daunting experience to be selling my elderly Father’s property during Covid, 100 miles from home! However, with the patient support we received from all the team at WH Brown, Cromer we finally achieved a very successful outcome! Jason was, without fail, polite, calm, professional and good-natured even when we were finding the process stressful and frustrating at times. Thank you, my Father is most appreciative. Joanna Cole... Read more
Seller
7th Feb 2022 (3 years ago)

J rogers

5/5 Stars
Deal with professional attentive staff only here. Has taken a lot of worry out of the buying process and turned it into an enjoyable experience... Read more
Buyer
7th Feb 2022 (3 years ago)

M W

1/5 Stars
Booked two viewings and was also talked into booking a meeting with a mortgage advisor the same day, prior to the viewings. I wished to cancel the mortgage meetings but was then prevented from viewing the properties. I was informed that the vendors required a meeting with a William H. Brown mortgage advisor before they'd allow viewings, which sounds highly spurious. Despite the fact I already had an AIP from another lender, they still insisted I saw an advisor before being allowed to view the properties to ensure I was a suitable buyer. I'm sorry, I don't care how nice a house is, how bad the market is for buyers or how desperate I am to buy, I'm not going to be bullied into speaking to their in house mortgage advisor as some kind of pre-cursor to being treated as a serious buyer.... Read more
26th Jan 2022 (3 years ago)

M Wood

5/5 Stars
I enjoyed working with Jason Minns-Ruddy, who was professional and friendly throughout the selling process and kept me up to date with information.... Read more
Seller
30th Nov 2021 (3 years ago)

B Sherwood

1/5 Stars
Avoid! Me and my partner were booked in to see a property with another agent, upon speaking with W H Brown in Cromer it turned out the property that we were set to see they were also advertising. When they found out we were viewing this property through another agent they told us we needed to cancel the appointment with the other agent and we were told to arrange a viewing through them as they said the other agent was no longer acting for that property and couldn't show us around. When calling the other agent to cancel the appointment we told them the reason why and explained the other agent told us we could only view through them to which the agent said that was rubbish and very underhand as it was a joint agency property. Upon calling W H Brown back and when confronting them on the situation the boy I spoke with didn't know what to say and didn't offer an apology at any stage. We've had previous dealings with Brown's and have never been impressed but this was genuinely shocking and we can see why agents have such bad names!!!!... Read more
26th Oct 2021 (3 years ago)

R Whitehead

5/5 Stars
We had been looking for an apartment in Cromer for a couple of months, with many setbacks, We then found an apartment through WHB in Cromer, Jason worked and negotiated very hard on our behalf and secured this apartment for us, we have now moved into our apartment in Cromer. he kept us in touch in every step, we would highly recommended Jason as a property negotiator. Ray Whitehead... Read more
Buyer
10th Oct 2021 (3 years ago)

Anonymous Homeseller

4/5 Stars
Very professional and friendly, communication could be improved but worked hard to get buyer.... Read more
Seller
8th Sep 2021 (3 years ago)

B Spooner

5/5 Stars
We were delighted with the customer focus provided by Jason at William H Brown Cromer. He listened to our needs and worked with us to help us with our property search. We felt supported rather than pressurized. This was above and beyond what we have experienced with some other agents. Thank you Jason.... Read more
28th Jul 2021 (3 years ago)

A Pemberton

1/5 Stars
Do not touch this branch with a barge pole. 1 star goes to Ryan who showed us the property in question who was friendly and helpful. We made an offer on a property marketed with WHB Cromer approximately 9 weeks ago. We chased them for the memorandum of sale detailing the sellers solicitors for nearly 3 weeks and when we finally received it they were apparently based in New South Wales, Australia...?? 2 weeks ago last Friday OUR solicitor informed us the seller had dis-instructed the solicitors that he took 2 weeks to instate in the first place...today I have learned via Rightmove that the property we were purchasing is 'No longer on the market' and at no point have WHB had the courtesy to call us and let us know what is going on. Due to the incompetencies displayed throughout the process causing us to doubt their ability to help us with our house move, we have since found another property to buy, but in principal we thought we were buying a house through them which has now been taken off the market without us being told about it, technically leaving us in the position where our house is nearly sold and we have nowhere to move to. Rather than helping us purchase a property marketed with them, which is actually what makes the company money, they were instead hounding my parents to market their house with them by sending snotty emails. Do not waste your time and money marketing your property with this company or trying to buy a house listed with them because you will never get to own it.... Read more
Buyer
14th Jun 2021 (3 years ago)

E buckton

5/5 Stars
Ryan met us at the property and was polite, professional and courteous. We were given enough time to look around without feeling rushed. Thank you for your time.... Read more
11th Jun 2021 (3 years ago)

M Rennison

5/5 Stars
Many thanks to the team, and especially Jason Minns-Ruddy, who was excellent in helping us with our recent house purchase. It was a difficult time for all concerned due to the stamp duty deadline and Covid, but Jason was always available to give us updates on progress, chase various parties, and give an honest account of the situation when things didn’t go to plan. I would highly recommend using their services.... Read more
Buyer
10th Jun 2021 (3 years ago)

S Coates

5/5 Stars
Ryan escorted us around two properties. He was very professional and friendly making us feel at ease asking questions and allowing us plenty of time to have a good look round to ensure we were happy and well informed.... Read more
10th Jun 2021 (3 years ago)

D Gillespie

1/5 Stars
This is for the manager David Macduff who I felt was rude arrogant obnoxious and a liar I will keep this short (1) . He told us they had lost one key but that was a lie because when he finally came to show our house to a client he never had any keys so we had to let him in when we said that it was the master set they lost and that we needed to leave two sets of keys his response was just tell them you only had one set and that they wouldn't know we said no that's when he said to get another set cut give him the receipt and he would give us the money back gave them the receipt but it wasn't until we were leaving our house for the final time and giving over set of keys and had to remind him about the money he owed us and we also know that a client had put an offer in for our home but for some reason it took him two weeks to let us know I could go on but this man is a disgrace to everyone who works in the estate agent game... Read more
Seller
1st Jun 2021 (3 years ago)

L Sear

5/5 Stars
David and the team have been great at helping us to buy a house. Their local knowledge is brilliant and we have been impressed by the whole team’s professionalism and dedication.... Read more
Buyer
18th Mar 2021 (3 years ago)

K Sto

5/5 Stars
I am absolutely impressed with the service I have received from Mr David MacDuff. Not only he has taken time outside of working hours to provide me with a very valuable information regarding my enquiry, he has been extremely responsive and had been on my case immediately, delivering what was promised in a very timely manner. I can tell I have not received such a quick and efficient communication & services previously. Absolutely great experience & could not thank you enough.... Read more
15th Mar 2021 (3 years ago)

I Hughes

5/5 Stars
William H Brown sold our house quickly and kept us up to date throughout. Happy to recommend David and the team at Cromer. Thank you... Read more
Seller
14th Mar 2021 (3 years ago)

P Pogba

5/5 Stars
Good guys, professional from the first call I made to book a valuation for my Mothers property. Took a genuine interest in helping understand our situation in what was a difficult time for us. Thank you to David and the team for all you have done, will 100% recommend for anyone thinking of buying or selling in Cromer. Regards, Paul... Read more
Seller
9th Mar 2021 (3 years ago)

M Straker

5/5 Stars
I would like to recommend the professional and courteous attitude of the Cromer branch unreservedly. In particular, Jason Minns-Ruddy has offered a positive hopefulness in my quest to find my home in a very uncertain time for us all with Covid etc. This is in contrast to my experiences within this industry and it energies me with renewed hope to achieve my goal and would like to take this opportunity to thank Jason in his efforts to take an honest view of my situation and aim to achieve the result needed. I have no hesitation in recommending the Cromer office for their help and understanding in my specific situation.... Read more
9th Mar 2021 (3 years ago)

cunningstunt2

1/5 Stars
I've been trying to call W H Brown to arrange a viewing on a house we like but no one answers the phone. Sorry but if you can't be bothered then i will not be lining your pockets with fees. Never known an agent like it, normally agents answer the phones within 3 rings and clamber over themselves to sell you anything they can, not these......lazy and very unprofessional.... Read more
6th Feb 2021 (4 years ago)

A Gowan

5/5 Stars
Good... Read more
20th Jan 2021 (4 years ago)

M forsdick

4/5 Stars
The staff were very good and professional very helpful.they found us a buyer quickly.... Read more
Seller
23rd Dec 2020 (4 years ago)

K Batterham

5/5 Stars
From the moment I stepped into the branch David put me at ease and was incredibly professional and friendly. I would highly recommend William H Brown, Cromer.... Read more
8th Nov 2020 (4 years ago)

M Chapman

5/5 Stars
I have recently used the services of William H Brown Cromer. They have handled my requirements in a very professional way keeping me informed at every stage of the process. They have been polite and understood my needs. I would recommend this company to anyone wanting to sell/purchase a property. The person I dealt with was David MacDuff. His team was equally helpful. Mike Chapman... Read more
Seller
2nd Nov 2020 (4 years ago)

F Feijoo

5/5 Stars
Great service very helpful and reassuring along the way with our house purchase... Read more
Buyer
20th Oct 2020 (4 years ago)

K Carter

5/5 Stars
We recently dealt with Ilker on a purchase. He was very professional and also friendly. He knew about the property and gave us as much information as he could. I wouldn’t hesitate to use WH Brown again. Thank you Ilker for all your help.... Read more
Buyer
7th Oct 2020 (4 years ago)

L Darlison

5/5 Stars
I rang several times leading up to our viewing of a property with various questions and requests. Someone picked up quickly each time (hugely important if you are the seller!). We were put through to our contact Ilker Burcin each time. Ilker met us at the property as arranged. He was informative, professional and above all genuinely likeable. Impressive service!... Read more
26th Sep 2020 (4 years ago)

S Jackson

5/5 Stars
I have dealt with Dominic Mileham and Emma Powell over the last few months and their service has been fantastic-highly recommended! Thanks for all your help..... Read more
1st Sep 2020 (4 years ago)

E Anderson

5/5 Stars
David MacDuff came to my home in Cromer to do a valuation. It was a really great experience all round. He was very engaged and interested, very generous with his time and extremely professional. I couldn't have hoped for a better service quite frankly and would highly recommend to others. They deserve your business!... Read more
Seller
29th Aug 2020 (4 years ago)

L Gooding

5/5 Stars
Wh brown were the second estate agent I used to sell my flat. They hassled me for months whilst I was with my first agent, saying how much better their marketing is and how busy there are. Although they charged me more, I sold in 3 weeks and have to say a big thank you to all of their staff, very impressed!... Read more
Seller
15th Feb 2020 (5 years ago)

G Fletcher

5/5 Stars
I've recently had a valuation with manager David MacDuff and although I've decided not to sell, I have to say he was so thorough and professional and spent time to get to know me. I am now using Jamie to remortgage but will definitely sell with team in a few years. Thank you!... Read more
Seller
8th Feb 2020 (5 years ago)

C McCain

5/5 Stars
I have viewed a few houses with Dominic and he has been great, informative and helped me no end. Jamie the mortgage advisor was also great and has sorted me out some good deals for when I find.... Read more
7th Feb 2020 (5 years ago)

A Mason

1/5 Stars
To pushy would not use... Read more
13th Dec 2019 (5 years ago)

P Wenham

5/5 Stars
Today we spent a really informative 2 hours with David, during which time he was able to outline the process of selling and purchasing property, in such a professional way, that removed any concerns we may have previously had. Thank you very much.... Read more
2nd Dec 2019 (5 years ago)

J Keeling

5/5 Stars
We had an appointment today with David MacDuff and are very pleased to say that we are more than happy, he is such a professional person and he goes through every single detail with yourselves to put your mind at ease, very confident ????????????... Read more
20th Nov 2019 (5 years ago)

B Jordan

4/5 Stars
We bought a couple of short walk maps of this area and very glad we did..it is such a lovely area to walk in. We did 2 different walks in the same sort of area , a 3 hour and a 2 hour walk up through the woods and around the golf course and across the fields, great to get out of the car and see a different view.... Read more
11th Nov 2019 (5 years ago)

A Jarvis

1/5 Stars
Never seem to be able to speak to the same person, staff are always changing and they never get back to you.... Read more
4th Nov 2019 (5 years ago)

M Slattery

1/5 Stars
Have been buying property in cromer and surrounding area for many years and have used them during a purchase once previously - at that time we found them most unhelpful - even awkward at times which we thought was totally wrong and unprofessional way to run a business. We have recently been looking for another property in cromer and came across one which they were advertising - this appeared on rightmove and their own website. I made an appointment for a viewing for this week knowing I would be travelling over 100 miles from my home to Norfolk, the advert then disappeared from all websites and so I rang wh brown who confirmed my appointment would still go ahead and that they were having problem with advertising some of their properties on the internet / I found this very unusual but confirmed I did not want to drive all that way and not see the property. The chap on the phone assured me this would not happen / I made the journey the night before but at 9.00am in the morning I got a call from my husband saying wh brown had called to cancel the appointment as the property had been sold the day before! He said he had not been in the office so I don’t understand why someone else could not have taken the time to let me know. We will never look at any other properties with this company again even if they were to be selling our dream home ! Beware of this unprofessional Set up .... Read more
Buyer
26th Oct 2019 (5 years ago)

L Muldowney

1/5 Stars
I had my property up for sale with William H Brown, Cromer. After a year of it not selling, I decided to try another agent. I called up to give notice and the Manager Pete tried to talk me out of it. I said it's nothing you've done wrong as an agent but I need to try something else. He was extremely arrogant and unhelpful. I gave notice in May and despite calls emails, he refused to take it off the market. Everytime I called, he was 'in a meeting, and he wouldn't respond to emails. I managed to deal with a young girl there who was helpful and tried her best to resolve it. Finally after two months, my property was removed from their listings. I am extremely annoyed to have since received a letter from their legal team saying I'll be liable for costs if I sell my property to a company who they've negotiated with. They clearly haven't and I chose to use another agent. William H Brown are very unprofessional and the Manager needs customer service training. Clearly the number of people using them is dropping and they want to retain customers, but being rude and awkward is not the way to do it.... Read more
Seller
8th Aug 2019 (5 years ago)

Wayne

1/5 Stars
Left a voicemail message on Saturday for Brown & Co to call me regarding viewing a property. Today is Wednesday and no contact has been made. Very disappointing.... Read more
6th Aug 2019 (5 years ago)

L Clark

5/5 Stars
Very friendly and efficient. I am in the process of completing a property purchase and the team always keep you updated and phone when they say they will.Becky is very easy to talk to.Best estate agents in cromer.... Read more
Buyer
3rd Nov 2016 (8 years ago)
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