B Snelling
As a first time renter, I was very apprehensive about the process of moving house (and pretty clueless aswell) but Abbots have been amazing, and made the process a complete breeze. Everything has happened at a fast pace, and any questions or doubts I may have had have been completely put to rest. I'd like to give a huge thanks to Abbots (and Mackenzie in particular) for the amazing service, and for the genuine care and effort put into helping me move into my first home.... Read more
Tenant
25th Jul 2024 (25 weeks ago)
S Green
We’ve taken a little while to settle into our new home before making this review, As we wanted to make a true and honest review of our experience and how we felt.
We went to Abbotts in Cromer to see a mortgage advisor and look at a property we fell in love with on right move. Our mortgage advisor Adam, was amazing. We were shown round by Simon and we loved it. So we put in an offer. This was accepted and the ball got rolling.
We then found the communication with abbots go downhill. When we called we were always told they would call us back the same day however each time it was usually about 5 days later and after we already found out the information ourselves from calling the solicitor. So it seemed they were always one step behind. We found this to be annoying and thought maybe this was happening to us because we are first time buyers and we “don’t know any better” but this is just our theory.
We were disappointed that the communication broke down. We ended up going through our mortgage advisor for everything instead of the estate agents as we got answers quicker and more efficiently.
We would like to thank Adam and Olly at Country wide for going above and beyond for us. We really do think if we would’ve pulled out if it wasn’t for them!
On completion day we had to remind them to give us the code to the back door so we could enter our property…as they said Watsons had our front door keys. When we went there they didn’t so it sent us on a wild goose chase to try and find the front door key to the flat building.
We were given a number for us to call to organise ourselves to find the keys, which in our opinion this should have been sorted out in day of completion by them.
Overall, we are happy we are finally in our home. We wouldn’t use abbots again. I know some people probably have a better experience with them but we unfortunately didn’t. We encourage any first time buyers to look about and ask about the best estate agents etc as we didn’t and we ended up regretting... Read more
Buyer
23rd Jan 2024 (11 mo. ago)
S Crowe
All the staff from start to finish of our house purchase were helpful and efficient, they were patient with me, when things didn't seem to be moving forward with the conveyancing part of the purchase. All my dealings with Abbotts including our current property rental have been excellently dealt with.... Read more
Buyer
22nd Nov 2023 (1 year ago)
D Tompkins
We’ve recently sold my mum’s cottage through Abbotts and the whole team have been amazing. Beatrice has been so helpful, friendly and professional, arranging viewings and keeping us informed of feedback and offers at all times. She was very prompt in responding to my many queries and was so sensitive when dealing with my mum. I would have no hesitation in highly recommending Abbotts to friends and family. Thank you Beatrice and the team!... Read more
Seller
18th Oct 2023 (1 year ago)
R Folkes
I cannot recommend the team at Abbotts highly enough. When my mother passed away, they got an excellent offer on her house, but the sale fell through due to a 38 week delay with probate. Despite this disappointment they stuck with the property and achieved another good price.
I live in France so it was not easy for me to visit the property, during this time they kept an eye on the bungalow, they organised tradesmen and even did some minor repairs themselves. They saved me a lot of worry and went above on beyond my expectations. Thank you all... Read more
Seller
26th Feb 2023 (1 year ago)
D Shaw
Simon at the cromer branch is fantastic, polite, went above and beyond to help. Even provided a service that was unexpected but so very helpful. I'd recommend abbotts.... Read more
2nd Feb 2023 (1 year ago)
C Clements
RE: Lettings Department
What a very refreshing change compared to other local letting agents who have treated us abysmally.
My husband and I are making a long distance move to Overstrand from Warwickshire. (180 miles)
Chris and Amelea have provided an outstanding service.
Queries have been resolved very promptly even if it involved contacting the landlord first, they have both been very responsive and easy to communicate with.
Chris is smart, professional and we’ve found to be helpful at all times.
Amelea has only been with Abbotts 3 months at the time of writing. A very personable young lady, very competent, very helpful and very reassuring during a very stressful time, with a polite and respectful telephone manner at all times.
Amelea has answered queries very promptly, if she hasn’t known the answer she has said so, but given a time frame to find the information and come back to me, not once has she failed to do so.
We have the added bonus of knowing that Abbotts will continue to manage the property once we’ve actually moved in, we have every confidence that any issues will be rectified without delay. (Unlike what we have experienced lately)
Can’t wait to move in ????... Read more
Tenant
25th Jan 2023 (1 year ago)
A Walker
We sold our house and then bought a house from Abbotts and found them very professional, polite and easy to work with. From valuation to completion the service was excellent. I would thoroughly recommend Abbotts to friends and family.... Read more
Seller
25th Jan 2023 (1 year ago)
M Boshoff
I contacted Abbotts Lettings regarding a property they had listed for rent. Amealea Howell and Christopher Fulcher arranged a viewing for me within 2 days. They were so friendly and helpful and sent over all the relevant paperwork within a couple of days. I didnt have to ring them once to ask about the progress. They contacted me. They answered all my queries on the same day and they just made a very stressful time a lot simpler .Best experience I've had with estate agents in a long time. I can highly recommend them. Thank you very much for all your help.... Read more
Tenant
22nd Jan 2023 (1 year ago)
H Manders
Really friendly and officiant. Chris and Amelea were both so helpful with my move and answered any question needed asap. The best estate agents I have dealt with. I would highly recommend Abbotts in cromer and both them members of staff. Many thanks again... Read more
Tenant
17th Jan 2023 (1 year ago)
L Hind
always helpful and responded quickly... Read more
9th Jan 2023 (2 years ago)
B Philpott
Chris and Amelea were so helpful and professional at every stage of the process. They were the most knowledgeable agents I dealt with by far, and I was really impressed by them throughout. Huge thanks to them both for being so helpful.... Read more
4th Jan 2023 (2 years ago)
Chris Fulcher the lettings manager and his assistant Amelia were truly excellent in all matters. Abbott’s is clearly a very good company whose staff really care about the tenant and smoothing the way forward. Others can take a lead from Abbott’s, with their kindness, courtesy, efficiency and very prompt respectful service. In all matters they are thoroughly recommended.... Read more
Tenant
7th Oct 2022 (2 years ago)
S Johnson
Chris was absolutely fantastic and has made the whole process of finding our new rental home easy and straight forward. He is always available, helpful and really cares about us as the tenants. Thank you for your help and support!!... Read more
Tenant
16th Sep 2022 (2 years ago)
S Jakings
We found Abbotts Cromer very friendly and approachable during our purchase of a bungalow . They pulled out all the stops for us during several ups and downs which meant we held onto our prospective purchase when we were sure it would be lost . Special thanks to Tracy and Simon and the welcome pack was a lovely surprise !... Read more
Buyer
3rd Aug 2022 (2 years ago)
G Goodchild
Working with Chris was a dream from start to finish, he's very professional and really knows his stuff when it comes to letting and the local market. Chris turned around letting my property within 3 weeks including marketing, referencing and assisting me with local tradespeople to undertake landlords certificates. He made the whole process easy and comfortable and was always on the ball driving the process to completion. I would be happy to recommend Abbotts and Chris as the Branch Manager... Read more
Landlord
28th Jul 2022 (2 years ago)
B Hogg
Chris was very helpful with process of moving into property. Kept me informed at all stages. Recommended.... Read more
Tenant
22nd Jun 2022 (2 years ago)
A Tyler
As first time landlords, we had no idea what was involved. Chris talked us through it, kept us updated at all times and made the whole process easy and stress free. Thank you Chris.... Read more
Landlord
6th Jun 2022 (2 years ago)
H Crowe
Chris made our experience renting through Abbotts very easy. He was helpful and always available to help us. We would highly recommend him.... Read more
Tenant
1st Jun 2022 (2 years ago)
We were very anxious about renting but Chris was very professional and talked us through the whole process. He kept us informed every step of the way and nothing was too much trouble. We are now very
happy first time landlords. Thank you Chris ????... Read more
Landlord
30th May 2022 (2 years ago)
S Roters
Outstanding customer service from Chris who found me a flat in difficult circumstances, when I had quite specific requirements which ment finding accommodation difficult. Thank you Chris.... Read more
Tenant
29th Mar 2022 (2 years ago)
H Hailey
First class service from Chris. Never had a better lettings agent. Highly recommend him.... Read more
29th Mar 2022 (2 years ago)
C edwards
My sister-in-law recommended Abbotts Countrywide, and I too have received excellent service from the Cromer team - both in purchasing an investment property and finding suitable tenants. They have sound knowledge of the property market and all communications are conducted in a professional yet friendly manner. I have no hesitation in recommending this agency.... Read more
Landlord
28th Mar 2022 (2 years ago)
K Taylor
From start to finish the staff were helpful and always available,
We would highly recommend.... Read more
25th Feb 2022 (2 years ago)
S Holt
I recently moved in to a new studio in North Norfolk with Chris Fulcher as my advisor; all went well and smoothly, Chris was polite, courteous, professional and clear in his instruction and guidance; made what was a trying time for me alot easier. Howard.... Read more
Tenant
22nd Feb 2022 (2 years ago)
C Lindsey
Very efficient and helpful in all departments. The best agents in cromer.... Read more
11th Feb 2022 (2 years ago)
A Yeomans
A long and difficult conveyance but staff were always willing to lend a hand... Read more
2nd Feb 2022 (2 years ago)
M Chaser
We have just rented a property with Abbotts Cromer and our contact Nina has kept us informed and if we had any questions or queries , Nina got back to us quickly and professionally . I would recommend contacting this company if you are looking to rent a property.... Read more
Tenant
17th Apr 2021 (3 years ago)
A Wetton
Abbotts Cromer gave us fabulous service when selling our property - always friendly and communicative at every stage - cannot recommend them highly enough- and they worked so hard which resulted in full offers.... Read more
Seller
15th Apr 2021 (3 years ago)
D Sore
Excellent customer care expert advice nina is brilliant at what she does a lovely lady... Read more
31st Mar 2021 (3 years ago)
A (Moulnisky)
Used their services to let one of our flats and been really impressed by their professionality and customers quality. Will use again... Read more
Landlord
17th Mar 2021 (3 years ago)
C Seaman
Recently bought our home through Abbotts, the team are professional and friendly. Simon was great and kept us informed at every step. Highly recommended.... Read more
Buyer
15th Mar 2021 (3 years ago)
Excellent service nina was very helpful and efficient and polite... Read more
Tenant
11th Mar 2021 (3 years ago)
R Kirk
Very professional, Nina was very helpful and efficient, kept me informed all the way through the renting process. Also Very friendly, highly recommended..... Read more
Tenant
7th Mar 2021 (3 years ago)
D Alvarez
Punctual, knowledgeable and friendly. Really good team and Madeline was great (who showed us round). Got a property secured and would def use in the future.... Read more
Buyer
19th Feb 2021 (3 years ago)
A Caratella
Nina was very helpful and professional, she found us the perfect tenant for our flat within a week .. Thank you.... Read more
Landlord
19th Feb 2021 (3 years ago)
P Otim
Abbotts Letting Agents -- and Nina Chambers in particular-- were wonderfully helpful as we navigated our move. Professional, diligent, and super nice people at the Cromer office!... Read more
Tenant
18th Feb 2021 (3 years ago)
O Clare
We were looking for a quick and easy move. Nina made this possible as she did everything we needed her to and more. Very professional... Read more
16th Feb 2021 (3 years ago)
J Hepburn
Always at the end of a phone,always helpful.... Read more
14th Feb 2021 (3 years ago)
M Reis
Is one of the best Agency so far, so I would Suggest to go rent or buy with Abbotts They are quite decent... Read more
19th Jun 2020 (4 years ago)
P Lawrence
I can't speak highly enough about this letting team at Abbotts & Countryside Cromer.
Very intelligent & supportive approach through out the whole application process.
Fine team interaction between Nina & Chris
kept everything simple clear & correct.
Wonderful & pleasant letting buisness to work with.
professonal management.... Read more
Tenant
25th Mar 2020 (4 years ago)
G Nobbs
My mother had a great experience dealing with Hilarie at Abobtts. She was very helpful and was the driving force behind the sale. Very much recommended.... Read more
Seller
6th Mar 2020 (4 years ago)
R Reeves
Had a very positive experience buying a property through Abbotts in Cromer. They were friendly and helpful at all times through a quite lengthy and challenging conveyancing process.... Read more
Buyer
4th Mar 2020 (4 years ago)
C Clarke
My husband and I were cash buyers looking for a property in the Cromer area. I can honestly say that Abbott’s Cromer were the most helpful estate agent as they kept in contact with us on a regular basis - alerting us to properties that we might be interested in and helping us to decide exactly what we wanted. Certainly from our experience I can tell you that not all estate agents are the same. If I needed to sell a property Abbott’s Cromer is the only agent I would use as they are the most proactive in contacting potential buyers so if you want an agent that actually earns their fee then contact Tracy and her team.... Read more
Buyer
3rd Mar 2020 (4 years ago)
H Cooper
Abbott's have provided a professional and approachable service throughout my recent purchase. They have responded quickly to enquiries and kept me informed throughout a lengthy and sometimes difficult conveyance. Hats off to Iain and Tracey in particular for their patience and good humour, thank you for all your efforts in getting this one over the line.... Read more
Buyer
2nd Mar 2020 (4 years ago)
A Coughlan
Had a great experience with buying a property. Hilarie was so helpful with any questions we had.... Read more
Buyer
27th Feb 2020 (4 years ago)
J Burrage
Amazing service! Christopher was helpful from my initial enquiry and through every step of the way. He was always patient polite and friendly. Nothing was too much trouble despite my seemingly endles questions! I thoroughly recomend Abbotts Cromer and wouldnt hesitate to use them again.... Read more
20th Feb 2020 (4 years ago)
H MacDonald
I can only say good things about Nina and Chris from the lettings team, they went above and beyond to help get us set up in our new home, even with multiple confusions and circumstances that were out of their control!
I just want to say a big thank you, and I cant recommend Abbott's in Cromer enough!... Read more
Tenant
3rd Feb 2020 (4 years ago)
C Smith
The staff at Abbott’s are great! Fast replies and lots of help when going about renting my first property!
Would highly recommend to everyone... Read more
Tenant
21st Dec 2019 (5 years ago)
A Savage
Very helpful team, everyone has worked hard to get me my keys b4 new year cant thank them enough.. I will Recommend checking them out..... Read more
21st Dec 2019 (5 years ago)
J Everington
Friendly staff go out of their way to negotiate a fair deal and seem open to any questions or queries. highly recommend... Read more
17th Dec 2019 (5 years ago)
P Brown
Brilliant from the start, Nina helped us with everything from start to finish , everything was finalised within a couple of weeks and we are now all really happy in our new home, would definitely recommend Nina and Abbotts to anyone, Many thanks x... Read more
22nd Nov 2019 (5 years ago)
L Boydell
Hilarie and the team at Abbotts recently steered us through a complicated flat sale which, at times, tested us all to the maximum with the intricacies of a lease extension and various unexpected issues that arose along the way. Hilarie's dedication and professionalism was unshakeable throughout and I am very grateful to her and the team for their hard work,calm and steady approach and their friendly, reliable and efficient work. I would highly recommend Abbotts in Cromer.... Read more
Seller
11th Oct 2019 (5 years ago)
A Tebbutt
I am a private landlord, and was looking to re-let a property in Hot which was not straightforward, as whilst the location was very good - due to a lack of parking and the property being quite compact I felt it required intelligent marketing and a focus on attracting the right sort of tenant. Nina Chambers at the Cromer branch was excellent from start to finish, marketing the property without delay, and securing a new tenant to move in just a few days after the old tenant had moved out. Great Work!... Read more
Landlord
2nd Oct 2019 (5 years ago)
N Harrison-Holmes
Nina and Hannah at Abbott's are absolutely wonderful, nothing is too much trouble and they are always very prompt with phone and email correspondence. Thanks girls!... Read more
30th Sep 2019 (5 years ago)
J Frior
very friendly staff... Read more
27th Sep 2019 (5 years ago)
A Wadey
Helped me find a place to rent while working away really quickly and without any fuss, I couldn't have asked for any more.... Read more
Tenant
13th Sep 2019 (5 years ago)
C Jakeman
Hannah at Abbott's was super helpful with our move and answered any questions we had... Read more
3rd Sep 2019 (5 years ago)
R Blant
Absolutely amazing work from Hannah and all the staff at Abbotts to help us move into our new place, thank you all!... Read more
3rd Sep 2019 (5 years ago)
S Blant
Hannah at Abbott's in Cromer was amazing, she answered any questions we had and went above and beyond to sort things out for us ready for our move into one of their properties. I would highly recommended them. Thank you for all your help.... Read more
Tenant
27th Aug 2019 (5 years ago)
S Cameron
I cannot praise Abbotts Estate Agents Cromer enough. They organised my letting of a beautiful flat in super quick time (going to great lengths to organise all matters thoroughly and also rapidly drawing up a tenancy agreement). Nothing was too much trouble for the team there. They ensured the property was safe for me to move into and put themselves out several times to ensure I could move in on my desired date. I would particularly like to praise Hannah for everything she did personally to facilitate my application and tenancy. Her professionalism and level of care are exemplary. The experience has been the best I have encountered so far with an estate agent. Thank you so much Nina, Hannah and the team at Cromer. You're amazing. :- )... Read more
Tenant
7th Aug 2019 (5 years ago)
L Folds
Great staff and very helpful ????.... Read more
30th Jul 2019 (5 years ago)
B Price
Always available when you need to talk to them and they were always happy to help. Made moving house a lot easier, thank you.... Read more
25th Jul 2019 (5 years ago)
G Amc
Fantastic staff very helpful and very friendly. I have moved a few times and can say I would never go to anyone else flawless and faultless service they really do value you and your needs.... Read more
18th Jul 2019 (5 years ago)
V Zappia
I cannot praise the staff enough they've been so helpful informative understanding and so on the ball I wouldn't use anyone else
Vee... Read more
9th Jul 2019 (5 years ago)
M frost
Can not not leave a review. The Lettings team in Abbotts Cromer is a absolute pleasure to deal with as well as the Property maintenance management team hey created a stress free experience for me and sorted out any problems I had professionally. Definitely recommend this Agency.
Thankyou all.so much for.your hard work... Read more
Landlord
8th Jul 2019 (5 years ago)
billysrocket
Polite helpful and friendly service in both the Cromer branch and the maintenance office in the city. Nina is fantastic and deals with everything professionally, I would recommended Cromer Abbott’s and their maintenance team.... Read more
7th Jul 2019 (5 years ago)
L ANNE
Dear Hannah Begley,
Thank you and the rest of the staff for all your help.
As of yet l have not found a place that would suit me,
not for you all trying to help me.
Thank you for sending me the number of your other office,
l thought that all Abbotts in the area had all properties, NO.
Thank you again Hannah, keep that lovely smile you will go far.
Yours Sincerely
Lucy Hancock... Read more
6th Jul 2019 (5 years ago)
J Zelos
Would highly recommend Abbott’s lettings, Hannah and Nina were extremely helpful and were always available to answer any questions. Great experience.... Read more
Landlord
6th Jul 2019 (5 years ago)
J Billenness
I have just moved to my 16th address (so have a bit of experience with the moving process!) and this has been the easiest and most relaxed time so far. Hannah was helpful and flexible, arranging a last minute second viewing on the day, and sorted out an issue with the place before I moved in. Communication was excellent, it all worked around me and my work commitments. Really impressed, would definitely recommend.... Read more
Tenant
1st Jul 2019 (5 years ago)
I beattie
I was very pleased with the service Hannah provided, I found her very helpful, friendly and if she did not have an answer, she went out of her way to find out and always come back with an answer, which removed some of the stress of the move
regards
Ian Beattie... Read more
25th Jun 2019 (5 years ago)
T Harwood
Honestly the best experience we've ever had with a letting agent... And we've used a few over the years. Hannah kept us informed and was always on hand to answer our questions. Definitely recommend ??... Read more
Landlord
23rd Jun 2019 (5 years ago)
M green
A friendly and fast service, I've been delighted with the property, I had a leek and it was fixed within 24 hours with great service... Read more
20th Jun 2019 (5 years ago)
J Dunn
Just a quick note to say thank you to Abbotts property manager Becki for her help when my main input fuse blew and I lost all power to my rented property. She had the local contractor attend very quickly and thanks to UK Power Networks, the issue has now been resolved. Thanks once again, Becki.
Regards
Jon Dunn... Read more
Tenant
23rd May 2019 (5 years ago)
A Bostock
Having dealt with numerous mediocre agents over the years and having gone through a wide array of frustrating problems had made me prejudiced towards the industry as a whole.
However, then having the pleasure of dealing with Nina from the Cromer branch I can safely put to bed any prejudices I may have had as she went absolutely above and beyond and made the whole process incredibly simple and smooth and was very attentive to any needs while dealing with the move.
Have recommended this branch to friends who are also in the renting market.... Read more
Tenant
25th Apr 2019 (5 years ago)
A kemp
Fantastic service, Nina is outstanding and dealt with everything professionally, I would highly recommended Abbott’s to anyone.... Read more
24th Apr 2019 (5 years ago)
J MacDonald
Good communication goes a long way. Manager Nina was excellent, talked me through everything, no worries at all moving into new place. Would wholeheartedly recommend.... Read more
Tenant
24th Apr 2019 (5 years ago)
P Zacharek
Abbotts Cromer dealt with the purchase of our house and the sale of our chalet. In all respects they were helpful and friendly. Iain, Madeleine and Hilary were all wonderful to work with. We highly recommend them.... Read more
Seller
6th Apr 2019 (5 years ago)
M Swann
Polite and professional. A pleasure to do business with.... Read more
22nd Mar 2019 (5 years ago)
A Lloyd
Great Company ! Nina is great ! Happy experience ! Very helpful !... Read more
20th Mar 2019 (5 years ago)
J Day
The staff were friendly and attentive and helpful and the service was excellent... Read more
27th Feb 2019 (5 years ago)
R Pratt
Great lettings team! Dan and Nina have been so helpful throughout the moving process and always got back to me on time! Highly recommend!... Read more
Tenant
7th Feb 2019 (5 years ago)
K Brown
Abbott’s Lettings in Cromer were really helpful in helping me find my first rental property in the area. They made sure I settled in well. Would definitely recommend! The staff that they have there are amazing!... Read more
Tenant
30th Jan 2019 (5 years ago)
T Sayer
Very helpful and quick! Thanks Dan :)... Read more
30th Jan 2019 (5 years ago)
G Sayer
Cheery, helpful advice and service
Many Thanks to Daniel Lee... Read more
30th Jan 2019 (5 years ago)
R Conway
I received great service from the Lettings team in Cromer. I would highly recommend Abbott’s to anyone looking to rent their property!... Read more
Landlord
21st Jan 2019 (5 years ago)
H Akers
Abbotts Lettings Cromer provided great service, booking me an evening viewing to suit my needs and providing great advise. Definitely one of the best agents I’ve used!!... Read more
21st Jan 2019 (5 years ago)
M Corbett
Excellent communication and service, managed to find me a rental property and get me a viewing before it had even gone online as I had registered my details with them already. I had limited time to find somewhere to rent but they were up to the challenge and found me just what I was looking for and I am excited to be settled in my new home before Christmas!!! Thank you Abbotts Lettings!!!... Read more
Tenant
27th Nov 2018 (6 years ago)
G Rowe
We found a progress 'chaser' a most useful addition, linking the two ends of the negotiation. A boundary issue could have weakened the resolve without knowing the position of both parties.
You cannot beat good communication.... Read more
2nd Nov 2018 (6 years ago)
T Hallsworth
Excellent friendly service with face to face contact. Unlike the internet offering constant updates and on how best to market my property. Sale agreed after open day with 16 viewings and all achieved within 10 days from start to finish. I highly recommend this office and company.... Read more
Seller
1st Nov 2018 (6 years ago)
J mcnestry
I recently bought a house through Abbots Cromer and sold one with another Estate Agent in another county. Hillary the sales progresser at Abbots is certainly that! Chasing solicitors daily, pushing not only the purchase through but also the sale of the house and constantly contacting solicitors. Other Agents will sit back and just let things happen once they have found a buyer for a property but you can be assured with Hillary on the case the completion and exchange will be on her list to do as well.... Read more
Seller
12th Jun 2018 (6 years ago)
I P
After some initial problems, Abbott's exceeded my expectations during a challenging sale. They earnt every penny of their fee. Hilarie Butler deserves 5???? for handling a difficult situation with empathy and professionalism, absolutely lovely.... Read more
Seller
1st Jun 2018 (6 years ago)
H Langley
Thoroughly delighted with the service we have received from the Abbotts team at Cromer. Their proactivity in spotting an opportunity to show excellent purchasers our Dad's bungalow meant we found buyers even before the property was even advertised. The regular communication updates as the sale progressed were welcomed and I am also very grateful for the amount of times they visited the property at the purchasers request as we live 3 hours away. Everyone we dealt with was polite, professional, proactive and highly competent. Thank you.... Read more
Seller
29th Mar 2018 (6 years ago)
A Holt
I purchased a house from one of Abbots clients and must say that I was really impressed with the way they kept me updated throughout the process and made communicating with the seller a doddle. If i ever want a good efficient estate agent again I will certainly go with Abbots.
Thank you Hilarie... Read more
Buyer
22nd Mar 2018 (6 years ago)
P READER
The Abbotts Lettings Team in Cromer, led by Julie Elvin are excellent. Professional in their presentation of the property, thorough in their explanation of the Tenancy Agreement and Patient and Kind in answering all my questions. If I was a Landlord I'd have every confidence in appointing them as my Agents.... Read more
Landlord
15th Jan 2018 (6 years ago)
A Dunham
Very helpful keeping me updated thought out my purchase , wouldn't hesitate to use in future .... Read more
Buyer
11th Jan 2018 (7 years ago)
N C
Cannot recommend enough, even though we did not find a property through Abbotts in Cromer, the assistance we received from the Mortgage Advisor was fantastic, would not hesitate to recommend, she goes through all your options step by step and breaks everything down and has all the advice in the world which was perfect for us as first time buyers.... Read more
Buyer
9th Jan 2018 (7 years ago)
S Culley
We live out of Norfolk but were recommended Abbotts Countrywide and specifically Bev regarding a mortgage. The service we received was fantastic and even though we live over 100 miles away nothing was ever a problem! Whenever I called the office, the staff were extremely helpful and now I would not hesitate in recommending them to friends or family.... Read more
9th Jan 2018 (7 years ago)
J Hancock
No deposit return after 2 and a half months of leaving address unacceptable. Can't be bothered to ring you back unacceptable very unhappy.... Read more
Tenant
18th Nov 2017 (7 years ago)
D Tenant
This was written over a month ago:
Worst company I ever have had the displeasure of using. Rude, unhelpful staff. Do not get back to you with serious issues and never answer emails or phone calls. Am in danger of losing my deposit due to the gross incompetence of this company so I advise you steer well clear of them.
Addendum 26/10/17: Its been over a month now and everyone else has had a response from their reviews from the owner and yet I have not received any response at all. This just goes to show how incompetent they are!... Read more
Tenant
26th Oct 2017 (7 years ago)
T BailOut
Told them about the mould in our flat for 4 years and were told to just open the windows (which we do), we've had damp in the bathroom after the bath upstairs leaked and the ceiling was supposed to be replaced 3 years ago. a loose tile caused massive damp in the kitchen and has made the Victorian brickwork dangerously soft and crumbly. 3 days ago we had more water coming through the bathroom ceiling, they were informed it needed sorting asap. The problem has been sorted and last night part of the ceiling fell into the bath. They clearly cant be arsed with the job and just want to be paid.... Read more
Tenant
7th Oct 2017 (7 years ago)
S Mcsaw
Staff are rude and unhelpful, if youre any kind of respectable landlord i urge you to look elsewhere... Read more
Landlord
24th Jul 2017 (7 years ago)
A skytour
Dishonest,incompetent bullies. Totally without morals. Compensation has been offered but refused, we will keep fighting instead.... Read more
13th May 2017 (7 years ago)