Frank Innes - Nottingham

Nottingham

Frank Innes - West Bridgford

Frank Innes - Mapperley

Frank Innes - Beeston

Frank Innes - Arnold, Nottingham

Frank Innes - Bingham

Frank Innes

Nottingham Estate Agency - Nottingham

Your Move - Nottingham

Savills - Nottingham

Belvoir - Nottingham Central

Belvoir Sales - Nottingham Central

We chose Frank Innes to handle the sale of our house based on our experiences with them concerning the purchase of another property. Our sale turned out to be dogged with complications and took far longer than we were anticipating due to a problem buyer. But we have to say that the staff at this branch of Frank Innes were absolutely excellent in their efforts to get the sale done, liaising on a very regular basis with all the parties involved. When the sale finally did complete their delight was as palpable as our own! Estate agents often get a bit of stick based on the conception that they don't do a lot to gain very well from the sale of a property. However in our case, we are quite happy to say that they earned every penny.

My recent rental move was overseen by Beth and she ensured that, from enquiring to moving in, it was quick and hassle-free. Because of her efforts and expertise (alongside the help I received from the other ladies that I encountered at Frank Innes Nottingham), I felt confident with my property choice and reassured that both the flat and myself were in safe hands.

Beth and the branch were extremely responsive, especially considering the current pandemic, and more than willing to help with any queries I had, despite them sometimes falling on days-off or out-of-office hours. I felt respected and valued as a client the whole way through and am satisfied with the service provided.

Vanessa, Penelope, Chelsea and Sofia were brilliant throughout the sale of my flat in Nottingham. This was a very difficult and long conveyancing process, and by far the most stressful period of my life, made worse by the lack of responsiveness from my solicitor (I chose to instruct a Frank Innes/Countrywide one for convenience but would advise against it). Vanessa kept in touch constantly, and went the extra mile to make sure I was informed and kept in the loop from start to finish. Overall, a fabulous service from the Nottingham Sales Team.

Beth at Frank Innes was awesome with assisting me relocate a friend in need. After specifying our requirements, Beth swiftly offered rental properties that met the requirements and budget. Going the extra, extra, extra miles, contacting us out of hours and on days offs ensuring our questions were answered clearly and promptly. Genuinely appreciated and made to feel like a valued customer. Thank you. ???? ??????

I'm absolutely made up with the sales service provided by Frank Innes. Vanessa for my initial meeting and queries. William for taking photos and the floorplans. But most importantly Sofia who negotiated the price I wanted, kept me informed and updated every step of the way. Her quick response times, professionalism and communication is first class. I cannot fault any part of my selling experience and would recommend to everyone, including friends, family and colleagues.

Recently sold my house with Frank Innes. Compliments go to Penelope who assisted with the move answered all my queries throughout and made it easy as possible as my mother doesn't speak much English and me living abroad. I was updated regularly. Would recommend Frank Innes.

It's a good letting agency. Anna Platten and her colleagues were quite helpful and reliable

Excellent service! I loved working with Ocean and Georgina! I had a very smooth and straightforward rental and move-in process. Strongly recommend to prospective clients

Our experience with this agency, and more specifically with Kelly, was definitely the best we had so far! we moved in a new Apartment in the centre of Nottingham last year, and never encountered any problem at all regarding the house, the move in process, and most importantly the move out process. The agency and the landlord even allowed us to end our contract early as being international students during the coronavirus emergency we needed to leave the UK early. Kelly assisted us from the beginning til the end of the tenancy, always being ready to help whenever I had a question. Definitely an agency people can trust!

Have had an amazing experience so far with Frank Innes. Not only have they been on the ball from day one when we first messaged them about a valuation but we went from online to SSTC in just a week which was completely and delightfully unexpected. 

They've been fantastic at answering all my questions, keeping me informed and just overall being fabulous at their jobs; particularly Sofia, Penelope, Vanessa and Will. I want to especially point out and thank Sofia for going the extra mile as she's been awesome at speedily helping me get hold of certain documents and chase things even though usually these aspects take a couple of days. It has made a huge difference to our lives going forwards. 

I had found it a difficult decision initially to decide on what estate agents to choose but I am so pleased I chose Frank Innes and would heartily recommend them.

Nottingham Frank Innes were very helpful with every aspect of the move. Ocean Peachment helped ensure we had everything we needed for a swift and stress free move and was always very responsive in answering any questions we had throughout. Would definitely go through Frank Innes again.

Had a great experience with Frank Innes. My partner and I were able to move into a flat really quickly, Ocean Peachment was very responsive to any queries we had and made to whole experience a breeze. Would definitely move through Frank Innes again!

I have just sold my house with Frank Innes and everything has been so smooth and stress free from day one, we have been guided through every step. Sofia, Vanessa and Will have been amazing in getting us sold in such a short period of time and have answered every question along the way. I can’t recommend highly enough!!

I Used frank innes to sell my house. An incredibly professional and efficient service from start to finish. They kept me informed of progress throughout the process and solved any issues quickly. I would recommend them without reservation.  Thank you.

I have bought and sold properties through Frank Innes. Most recently, sold, and have achieved a good price for my property, at a reasonable flat rate 'commission' fee, and with a great service. 

They work hard for the customer and client, and they are always able to answer questions. Would recommend them.

I have recently bought a property through Frank Innes Nottingham and have been very impressed with their service. The property was not yet on the open market but because I had my requirements registered with them, Sofia called me as soon as they got the instruction and I got the chance to view it straight away. Being a first time buyer, I have found it quite scary but Sofia and Louise have gone above and beyond to make the process run as smoothly as possible. They have kept me up to date with each process and Sofia has put herself out to accompany me to the property when I’ve asked which sometimes has been after working hours. The mortgage adviser Jack Daniels has been great with getting me a mortgage that has exclusive first time buyer rates with £750 cash back which has helped me towards my solicitor costs. He also has kept me regularly updated with each step of my mortgage process and the surveys. Thank you!

We were the sellers of a property in Nottingham and chose Frank Innes as our estate agent. It was a complicated move, due to unforeseen issues but we were very happy with the service we received, right from drawing up the particulars through to completion. Their communication was professional, they were quick to respond and friendly throughout the process, which was much appreciated. Louise Irving in particular was a star, but everyone who answered the phone to me or was involved initially also did a great job.

Anna from the Nottingham office was a delight to deal with. She kept me well informed about what was going on with viewings and my application and things couldn't have been smoother! Keep up the good work.

Louise Irving has been exceptional and provided us with a first class service.  The sale of our property has been a long, drawn out process but Louise has kept us fully informed at all times.  I would have no hesitation in recommending Louise at Frank Innes, Nottingham to anyone.  Thoroughly professional and charmingly good natured at all times.

I recently purchased a property through Frank Innes Mapperley branch and was impressed by the level of service provided. I received regular updates throughout the process without any prompt and Alison and Cassie went over and above chasing the seller on my behalf where the sellers solicitors were slow to respond. I received a professional and friendly service at all times and as a first time buyer looking for a quick sale, Alison and Cassie made the process much easier.

My experience with Frank Innes with my recent purchase has been excellent. I felt supported through the process from the viewings, to emails to phone calls were all handled professionally and efficiently. Any concerns I had was addressed asap. I want to personally thank Penelope, Louise Irving and the Gentle man (Cannot remember his name), that did the viewings. I look forward to doing more property deals with you guys in the future.

Cannot recommend Frank Innes highly enough. The staff are super professional, always answer the phone / return calls when asked. Have chased our (overly complicated) chain and kept everything together with regular progress updates to all parties. Would definitely use them again. Special mention goes to Penelope and Louise who have been absolutely fantastic with both of our sales.

As a student and a first timer in renting from an estate agent who isn’t just for students, I am very pleased and happy with their customer service. They had a quick turn around to move me in after desperately seeking accommodation very last minute. 

I was dealt with by Kim Watkins who made this process even easier! She explained every step very clearly, ensured that I provided the correct requirements and was quick and willing to answer any questions I had in a friendly and professional manner. Although I had issues with my guarantors, they didn’t give up on me until I could finally meet the requirements.

I can’t recommend this estate agent enough! They definitely saved me for my 3rd year at University.

A brilliant service through and through. Kelly and Kim have been absolutely fantastic at helping find and secure my lovely new rental home. Very lucky to have found Frank Innes Estate agents in the nick of time! Looking forward to renting with this agency for years to come. Thank you Kelly, Kim and team!

Again, Frank Innes and the Letting Team have done a superb job. They know the market and certainly get the best deal - quickly. I can not recommend them enough. Fantastic service

I recently rented a property in Nottingham with Frank Innes and the agents I worked with were Kim and Georgina. They were very helpful from the start all the way till signing the tenancy agreement and even further. Agents in the office are welcoming as they approach waiting customers. 

The referencing process was slightly tedious and extensive, but I guess nowadays it’s more important as to avoid arrears and other issues so it was totally understandable, hence the 4 stars. Great service overall!

I have recently rented a house with Frank Innes based in Nottingham City Centre. They have been absolutely brilliant throughout the whole process. Everything was done professionally and efficiently and in a friendly manner. 
I would like to particularly commend Kim Watkins. She was fantastic to deal with - friendly, helpful and knowledgeable in everything she did. An absolute delightful member of staff
Other rental companies could learn a lot from Frank Innes 
This review has come up as being by my son when it ought to be me...Dawn Pritchard. 
No idea what has happened!

On behalf of Mr and Mrs Pascoe:

We are getting in touch to thank you all at Countrywide/Frank Innes for all your help, hard work and patience over the years, particularly during the last year as we have gone through the process of selling our property.

In particular, we wanted to take the time to thank Kathryn Naughton, Pauline Guthrie and Thomas Tidy for all their hard work and help they have given us over the years, especially this last year. We really do appreciate the time you have dedicated to answering all our questions and pointing us in the right direction.

Thank you again to Kathryn, Pauline, Thomas and the whole team.

We highly recommend Frank Innes.

It was an Excellent and Efficient service. I was was able to have continuous communication and updates. I was also sent videos of the property and was able to move into my new property really quickly. The whole service was very professional and convenient for me. All the staff were very friendly and especially James Stretton who was so helpful and made my move so much more easier.

Worked with the Frank Innes letting team since May 2018, and I have always found the team to be helpful and responsive. Would definitely recommend Frank Innes Nottingham if you are a landlord.

It was a non traditional process requiring professional approach to secure the property.

Prompt and expert service from Kim helped to achieve this wonderful result. Definitely recommend their service.

Excellent, quick service! I managed to move into my new property in only 1 week. I was sent emails throughout explaining the process and what I need to do, and was updated regularly of the application progress. All staff were very helpful but special shout out to Kim Watkins for speeding up my application! 10/10 would deal with them again.

Perfect agency and an even more perfect agent called James. He managed to make our move to the UK very smooth and without any hassle. We'll definitly be recommending him, very friendly, patient and professional. James went the extra mile and made everything go super well! Thanks!!

Review of Kim Watkins @ Frank Innes - Nottingham City.

Letting agents can complicate things sometimes, But Kimmy has always made my life simple as a landlord. she delivers a service which is consistent with that of an experienced agent. She understand the needs of a landlord in terms of all the required paperwork that relate to the tenancy and the accounting side of things -  she is relentless in being the first to let my empty units and is happy to handle my straight talking with my tenant profile. Every tenancy has ran smoothly using this agent, and that's down to Kimmy herself and keeping the complications out of my sight. No question Frank Innes are exceptionally driven to secure new tenancies quickly and efficiently.

Really lovely, friendly, helpful staff. Nothing is too much trouble. Kim made renting our flat out with them very easy.  Help was on hand with the new landlord license. Thoroughly recommend using Frank Innes, Wheeler Gate both as a landlord and a tenant.

I would like to say a big thank you to the team at Frank Innes, especially Kelly, for all their help in getting my flat let quickly and hassle free. Having been let down by other agents and left with an empty flat for several months, I had been concerned that I might need to sell but after talking things through with Kelly, she was confident they could help. After our initial meeting last week I have had regular updates and feedback and now I have new tenants moving in this weekend! Highly recommended. Thank you again!

All of the team were really friendly and helpful but a special shout out must got to Frankie who was excellent! A big thank you to all of the team for making the sale of my house as easy and stress free as possible. I wouldn't hesitate to use this branch again.

We used Frank Innes to sell our home in June this year, from the start they were professional and prompt which is why we chose them but in all honesty we didn’t think Estate agents differed that greatly! But we were wrong!  The whole team were absolutely amazing, they went above and beyond in every department, from offering support on running an open day, to managing through the sale, the whole process was smooth and pain-free, mainly as each one of them was on the case and made it be that way.  We have bought and sold 10 houses in the past and have always had to chase and follow closely the sale or purchase but it just wasn’t the case this time, the team were always one step ahead, and always on hand to offer advice or updates. 
A huge thank-you to Nicole, Tom, Louise and the rest of the team we can’t recommend you enough.

Tom and all the team were a massive help when I sold my house with them. I got a great sale price and they kept me informed all the way along. Was reassuring knowing they were doing everything to keep the sale on track.

I wish I had read some of the reviews before even attempting to work with this place. I would give 0 stars if I could. 
They’re just completely incompetent and lie. Everyone tells you something different but then they back each other up against you if you try to challenge them. No one is interested in helping you and they’re overall dishonest. 

I’ve worked with multiple different agencies in Nottingham and never have I had this kind of trouble, rubbish, disrespect and complete unwillingness to help. 

Do yourself a favour, read the reviews first and NEVER rent from Frank Innes (especially this branch in Nottingham)! I wish someone had warned me.

BEWARE!
We used the Mapperley branch and took on a very 'tired' house and were lied to from start to finish. The landlord fenced off a section of the garden and started building work with plans to attach a new house to ours. We were eventually evicted and the landlord hasn't started any building works but finally managed to replace all windows, doors, finally removed all of the bricks, glass and rubbish from the garden after two years of asking and refitted the boiler and kitchen.
Liars, con artists and theives.

Utter rubbish! These people not only they are a bunch of incompetent with the lowest level of education possible, but they will try to rip you off at their earliest convenience. AVOID THESE IMPROVISED BUNCH OF SCAMMERS AT ALL COSTS.

We used the Maperley branch and took on a very 'tired' house and were lied to from start to finish. The landlord fenced off a section of the garden and started building work with plans to attach a new house to ours. We were eventually evicted and the landlord hasn't started any building works but finally managed to replace all windows, doors, finally removed all of the bricks, glass and rubbish from the garden after two years of asking and refitted the boiler and kitchen.
Liars, con artists and theives.

I'm shocked , I need to pay 400 £ to stay in this house also 360 £ for some kind of fees , and also 525 first month deposit which one has been paid already lol , they don't won't me to leave this house until they will find new people ....Also I was standing for 10 min , no one wasn't talking to me and because I just want to move out lol .. That's why I want to move out because they want you to pay for everything, it's not even written in my contract ... I'm shocked , soon I will ring my solicitor what to do ..!!!!

Frank Innes (Wheeler Gate) were superb in helping us find an apartment in Nottingham, and I cannot recommend them enough. We were moving back to Nottingham from Italy with a small baby, and Frank Innes, particularly the excellent Sophie, made this stressful process a lot easier. Unlike any other letting agent that we encountered, they allowed us to view various properties via Skype, and as such we were able to view a number and finally choose a wonderful place. They were patient, provided excellent, honest advice. Through no fault of Frank Innes at all, we encountered a couple of obstacles on the way, and Sophie handled and helped us around these in a highly professional and efficient manner.  Sophie was simply brilliant, as were all of the staff that we encountered, and we cannot thank them enough for helping us find our perfect apartment in Nottingham.

Very bad maintenance and recommend any person to avoid dealing with them as the flat ceiling have collaped since 3 months and they never come for repairing.

I have used Frank Innes for 4 years for finding tenants for my rented flat and they have done a great job at keeping it fully occupied during that time.
This year I decided to sell the flat and for many reasons it was a very complicated and difficult property to sell. 
I had 3 offers pretty soon after it went on the market which all fell through as sellers couldn’t get a mortgage on the property.
The staff at Frank Innes didn’t give up or lose heart (as I did) they continued to market and promote the property and eventually found me a buyer. They also managed to get a mortgage for the buyer against all odds. 
I am so delighted with the service I received from the whole team. Helena Jones the manager is stupendous and a real professional. She was very committed to finding me a buyer and a pleasure to deal with. 
Jack Winfield did most of the viewing and handled one to one early negotiations with potential buyers. What a super star he is! He kept up communications with potential buyers out of hours and even on his day off. He kept me informed every step of the way and was always two steps ahead of me during the negotiations. A very professional and committed young man. If ever I start up an Estate Agency, I will be poaching him!!! :) Watch out Helena!!! :)

Great treatment by the letting agency, especially Kelly, found a lovely place in a great location, recommended!

I rented a flat through Frank Innes and the whole process was very easy and straightforward. Kim was great from start to finish, even staying really late one Friday to move me in before the weekend. Everything was communicated to me promptly, and any issues were quickly resolved. I'd thoroughly recommend Frank Innes to anyone looking to rent - definitely the best letting agent experience I've had! 

We are landlords in Nottingham and various other cities around the UK.  We have work with Frank Innes now for over 3 years and cannot recommend their professional and friendly service which has been without fault.  They are particularly helpful in giving advice for properties which might need some new ideas on marketing or furnishing to achieve a good let and also help out landlords in researching new buildings in which to purchase.  Excellent.

Excellent experience dealing with Frank Innes Nottingham branch. Took less than 4 days from turning up in a new city to picking up the keys to a great flat. Dealt primarily with Kim, communications were prompt and helpful at all times. No complaints, would definitely recommend. Amazed at some of the reviews on here; if you turn up knowing what you want and have everything in order, they get the job done the way it should be done. 

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