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- Bourne Estate Agents
Bourne Estate Agents
4.8
1,192 reviews
- Branches 11
- Properties for sale 686
- Average time to sale 15 weeks
About Bourne Estate Agents
Bourne Estate Agents have 11 branches and they mainly list properties in GU21, GU34, GU12, KT11, GU9, GU7 and GU1. Over the last six months, they've listed 686 properties, with an average time to sale of 15 weeks.
Bourne Estate Agents fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Bourne Estate Agents operate, the average fee is 1.23%.
Get a quote for selling your property.Top performing Bourne Estate Agents branches
Latest reviews for Bourne Estate Agents
H K
1
LOW INTEGRITY AGENTS
POOR SERVICE
DO NOT TRUST ANYTHING THEY SAY. Get everything in WRITING. They WILL LIE, and cheat you anytime they can.
We rented a 4 bedroom house in Guildford through Bourne Estate Agents, for a two year lease, and were verbally told the garage was included. We were surprised to find out on check-in, that the garage was not included.
Our agent, Katherine, LIED TO THE LANDLORD, saying that they negotiated a lower rent with us in exchange for excluding the garage from the Agreement. This is entirely false – there was never any discussion with us about a lower rent contingent on excluding the garage access.
They just slipped it into the Agreement, and we sadly did not see it there, when signing.
We also caught them lying on other points. We spoke with our agent, Katherine, one week before, and asked to move our check-in day from Monday to Tuesday. When Monday came, the agent lied to the landlord saying we just didn't show up. As a result, there was no plan to meet us at the property to check us in on Tuesday, and we had to fight to get someone to bring the keys on moving day, and let us into our new house!
To top it off, they stopped answering my calls after I emailed them to complain about the issues.
I will be reporting Bourne to the estate agent ombudsman, and will update this review as more information is available.
20th Apr 2024 (8 days ago)
Anonymous Homeseller
5
The team have been really helpful throughout the entire process, and been there when I had questions or needed something explaining to me. Persevered with the sale of my flat and got results!
10th Apr 2024 (18 days ago)
A Twigg
1
I'd give them zero stars if it were possible. Alas, let this single star commemorate six months of incompetence, misinformation and plain foolishness.
8th Apr 2024 (20 days ago)
F Law
5
Patrick Fijalkowski of Bourne Estate Agents, Farnham is polite, fast, conscientious and professional.
Although I couldn’t conclude my home search through him (because I happened to come across a better house listed by another estate agent at about the same time by chance), I would highly recommend him to anyone looking for a trustworthy professional agent who communicates and follows up well with you before during and after viewing.
And one who wouldn’t bother to research and give me a detail technical breakdown of the costs and items of work involved in replacing the carpets by hardwood flooring for the viewed house.
Appreciated, and thanks!
3rd Apr 2024 (25 days ago)
Anonymous Homeseller
1
Shambles from start to finish, and awful communication.
31st Mar 2024 (28 days ago)
Miriam
5
Tallulah Dowding, an outstanding Property Manager at Bourne Estate Agents, consistently demonstrates exceptional professionalism, strong communication skills, and a dedication to delivering top-tier service in property management. Her adept organization, seamless tenant interactions, and commitment to fostering positive relationships set a high standard in the industry. Tallulah's reliability and efficiency make her a highly recommended choice for those seeking a superior property manager.
27th Mar 2024 (5 weeks ago)
All 11 Bourne Estate Agents branches
Anonymous Homeseller
1
Shambles from start to finish, and awful communication.
31st Mar 2024 (28 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
H K
1
LOW INTEGRITY AGENTS
POOR SERVICE
DO NOT TRUST ANYTHING THEY SAY. Get everything in WRITING. They WILL LIE, and cheat you anytime they can.
We rented a 4 bedroom house in Guildford through Bourne Estate Agents, for a two year lease, and were verbally told the garage was included. We were surprised to find out on check-in, that the garage was not included.
Our agent, Katherine, LIED TO THE LANDLORD, saying that they negotiated a lower rent with us in exchange for excluding the garage from the Agreement. This is entirely false – there was never any discussion with us about a lower rent contingent on excluding the garage access.
They just slipped it into the Agreement, and we sadly did not see it there, when signing.
We also caught them lying on other points. We spoke with our agent, Katherine, one week before, and asked to move our check-in day from Monday to Tuesday. When Monday came, the agent lied to the landlord saying we just didn't show up. As a result, there was no plan to meet us at the property to check us in on Tuesday, and we had to fight to get someone to bring the keys on moving day, and let us into our new house!
To top it off, they stopped answering my calls after I emailed them to complain about the issues.
I will be reporting Bourne to the estate agent ombudsman, and will update this review as more information is available.
20th Apr 2024 (8 days ago)
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- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
Found us a buyer before even going on the market. Quick to respond to enquiries and knowledgeable.
21st Jul 2023 (9 mo. ago)
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- Average asking price achieved
- Average sale time
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Anonymous Homeseller
5
The team have been really helpful throughout the entire process, and been there when I had questions or needed something explaining to me. Persevered with the sale of my flat and got results!
10th Apr 2024 (18 days ago)
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- Average asking price achieved
- Average sale time
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P (PatKaYa)
5
I highly recommend Bourne Estate Property Consultant - Luke Edney from Esher/Cobham branch - who assisted us with the rental journey since start of the year. He was there for us from the very beginning when we have seen the first property, listened our needs and helped us so much along the way. We have received excellent customer service as he was there for us for every phone call, questions we had, always polite and kind - so really top service. I cannot praise Luke highly enough as moving after many years is usually stressful but this one was super smooth! We have moved in today and absolutely love our new place :)
17th Mar 2023 (1 year ago)
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- Average asking price achieved
- Average sale time
- Properties sold
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