T Cooper
I have recently just completed a sale on my late Grand mothers house. After having 3 valuations back in the summer, i decided to appoint Shane Bray at Bourne, i felt his evaluation of the property was fair (not the highest), his fee was fair ( not the cheapest) and most of all i felt i could trust him and his team. After a busy successful launch day on the property, the team found me a choice of buyers, and the sale went through with the teams constant progression early November. I could not have done this without Shane and his team, they were exceptional through a very difficult time. Bourne really are fantastic, thank you all.... Read more
Seller
16th Dec 2024 (5 weeks ago)
C Green
Bourne lettings team have been wonderful helping me secure a property for rent - they’re extremely knowledgeable and were able to answer all the questions I had about the market at the moment and renting a property. The view is were conducted very professionally and catered to my availability. Couldn’t recommend them more!... Read more
Tenant
16th Dec 2024 (5 weeks ago)
R McDucker
We felt very looked after by the whole team. It was great to be updated regularly by friendly people and everything we need to do and pay was transparent so made the whole experience much easier. Thanks David, Shane, Tilly and Team for all your help.... Read more
15th Dec 2024 (5 weeks ago)
Z ayten
Bourne have been so helpful finding me a home to rent, providing me with regular updates along the way - couldn’t reccomend them more!... Read more
Tenant
10th Dec 2024 (6 weeks ago)
L Skidmore
Bourne have been so lovely in helping me to find the right rental property, they are by far the best agent I’ve used, very responsive and so knowledgeable on the local area!... Read more
Tenant
10th Dec 2024 (6 weeks ago)
B Warren
Around this time last month I called the agency and received excellent customer service from Rebecca about a property for me and my partner. She was very patient with me and I rate them highly, couldn’t recommend Bourne any higher. Outstanding work from the team over at Godalming!... Read more
10th Dec 2024 (6 weeks ago)
C Harold
Shane, Tilly and the team in Godalming were absolutely amazing! Helped with a really quick turnaround and everything was spot on throughout!... Read more
2nd Dec 2024 (7 weeks ago)
C Heathcote
Amazing team - couldn’t recommend more!... Read more
2nd Dec 2024 (7 weeks ago)
B Bennett
Bourne have been great all throughout the sale of my house!! Couldn’t recommend them enough - special thanks to Dave and Tilly!!!!!... Read more
Seller
29th Nov 2024 (8 weeks ago)
F Young
If you're looking for an estate agent to sell your house in Godalming go straight to Bourne Estate Agents. We recently used them for a house sale in the Binscombe area of Godalming and they were brilliant. They got lots of viewings and managed the sale superbly. I can't recommend them highly enough - in particular Shane and Tilly who really get stuff done.... Read more
Seller
28th Nov 2024 (8 weeks ago)
N Maftei
We had a great experience with Bourne. The team has been really helpful throughout the buying process. Thank you for doing a great job!... Read more
Buyer
28th Nov 2024 (8 weeks ago)
H lewis
Bourne have been so lovely in helping me find the right property to rent. Sending me regular updates with what’s on the market and ensuring they weren’t sending me things that were irrelevant to my search criteria. A big thank you to the lettings team who have really helped make this transition as easy as possible - Hannah... Read more
Tenant
28th Nov 2024 (8 weeks ago)
S Cooke
Great service and really friendly staff. Tilly went above and beyond with helping us, overall had a really pleasant experience and will definitely be using them again.... Read more
27th Nov 2024 (8 weeks ago)
M moore
One of the best experiences I’ve had. Becky was very insightful and friendly which helped me feel at ease throughout the entire process. Would highly recommend.... Read more
27th Nov 2024 (8 weeks ago)
J Barrett
We have recently completed on our new house and just wanted to take a moment to thank the team at Bourne, right from the first time we viewed the property to the day Shane gave us the keys on our move day, the whole team have been exceptional. Constantly updating us(more than our own agent and solicitor) and really pushed to make the sale happen by the date we needed. Thank you Shane, Dave and Tilly you are the best, we would not recommend anyone else.... Read more
Buyer
27th Nov 2024 (8 weeks ago)
Recently sold and then bought a house via Bourne Godalming and couldn’t recommend them enough! Having tried to find a property via other agents unsuccessfully I had initially been concerned we might not be able to move but Shane at Bourne was a complete breath of fresh air. He proactively sought out the right house for us taking into consideration all of our requirements and vice versa with a buyer for ours. He was incredibly helpful throughout, always acting in our best interest and giving us advice along the way which was very appreciated in what can be a rather stressful life event. If anyone is looking to work with an agent that you can trust and makes the process quick and pain free then would recommend them.... Read more
Buyer
27th Nov 2024 (8 weeks ago)
B Willson
Recently sold and then bought a house via Bourne Godalming and couldn’t recommend them enough! Having tried to find a property via other agents unsuccessfully I had initially been concerned we might not be able to move but Shane at Bourne was a complete breath of fresh air. He proactively sought out the right house for us taking into consideration all of our requirements and vice versa with a buyer for ours. He was incredibly helpful throughout, always acting in our best interest and giving us advice along the way which was very appreciated in what can be a rather stressful life event. If anyone is looking to work with an agent that you can trust and makes the process quick and pain free then would recommend them.... Read more
Seller
27th Nov 2024 (8 weeks ago)
T Drummond
Shane Bray has been such a fantastic agent through out a long & difficult purchase. Shane has been a huge support and offered us continuous guidance of which we are incredibly grateful. Thank you Shane and we'd certainly recommend Bourne Estate Agents.... Read more
Buyer
25th Nov 2024 (8 weeks ago)
W France
Constantly pestered with emails, phone calls and letters after choosing another estate agent.... Read more
9th Nov 2024 (10 weeks ago)
R Snape
By far the best estate agents we have ever come across! Made us feel our home was great, all staff very polite and helpful. Also upbeat at all times and kept to our requests for specific viewing times without a problem. They all seem so motivated and positive and not pushy! All the staff are great and David the manager has been fantastic. Really efficient - no waffling! He just gets it!... Read more
2nd Oct 2024 (16 weeks ago)
T Boardman
The Poperty Management Team are marvellous. Karen was my first property manager contact who provided down to earth advice, responded to queries quickly and gave a seamless handover to Tallulah. Tallulah managed some tricky situations with difficult people seamlessly, was prompt to react to anything that needed attention and kept me up to date with ongoing maintenance, with great attention to detail. As a bonus she was always a cheery voice on the end of the phone, making sure to highlight the positives in any situation. Good luck with your travels Tallulah, I have high hopes for continuing my relationship with the Bourne Property Management Team.... Read more
Landlord
2nd Oct 2024 (16 weeks ago)
Dan
David, Shane, Tilly and the team were absolutely fantastic with our house sale. We really would recommend them, the communication and organisation really was great, thanks for everything!... Read more
Seller
5th Sep 2024 (20 weeks ago)
J Godwin
I am happy with the Property Management service provided by Bourne. My regular contact there, Tallulah Dowding, is always very helpful.... Read more
Landlord
4th Sep 2024 (20 weeks ago)
N Ballard
As it was our first time seeking to rent a property in the UK, we had a lot of questions and needed a lot of assistance to correctly sign the contract. Every step of the way we were helped by the estate agent Alex Mann! He was very friendly and professional and extremely efficient and understanding in his dealings with us.
Since then Tallulah Dowding in the property management department has been phenomenal! She has helped us sort out any problems promptly and efficiently! Her kind and friendly demeanour has made it a joy to deal with her.... Read more
Tenant
4th Sep 2024 (20 weeks ago)
A Poczatek
I cannot recommend Bourne Estate Agents highly enough! David and Tilly have been amazing throughout the entire process. From our very first contact, their customer service has been outstanding, consistently going above and beyond to ensure a great experience. Even after completion, they have continued to offer excellent support. Having dealt with many estate agents in the past, I can confidently say that working with Bourne Estate Agents has been a privilege.... Read more
4th Sep 2024 (20 weeks ago)
J Ridyard
From the first contact and meeting to the completion of the sale, all the staff at Bourne’s estate agency in Godalming were professional in their approach and excellent in their communication, with regular updates and quick response to queries that cropped up along the way. I am happy to recommend the services of this excellent team.... Read more
Seller
19th Aug 2024 (22 weeks ago)
A good local estate agency... Read more
Seller
14th Aug 2024 (23 weeks ago)
L Street
The Lettings team at Bourne Godalming have been fantastic. Sam and the team have guided me throughout the whole process. Any queries were answered promptly and efficiently and the whole team were very supportive and organised. I would highly recommend.... Read more
Landlord
2nd Jul 2024 (6 mo. ago)
A gabb
Our house had been on the market for a few months with one of the estate agents in Godalming. Shane kept in touch and approached us just before we took it off the market in order to rent it out. He convinced us to give him a chance and try Bourne Estate Agents.
I was cynical when he approached us and thought he was just talking the usual estate agent talk. Well, I was wrong. We had an offer on the twelfth day from the day he had put it on the market!
We would like to thank Shane and his team for their hard work and dedication. Shane never minded going for the extra mile and helped us out with a few things as we don’t live locally. They kept us informed and guided every step of the way to completion of the sale of our house. We would highly recommend Bourne Godalming! A great professional and hard working team! Thank you…... Read more
Seller
1st Jul 2024 (6 mo. ago)
E Johnson
We initially met David whilst searching for a property to move too, prior to our house being on the market. From the outset, David presented as a straight-forward, easy to deal with operative. David proactively kept in touch with us whilst we prepared our property for sale, visiting and valuing and providing sensible terms quickly, with no bluff or bluster often experienced with other agents in the town. Naturally, we instructed David, who promptly got our property under offer, over and above the price we wanted, within 5 days of it going live. Throughout the conveyancing process, David kept the chain together, diligently keeping in touch with all sides until we successfully completed just 10 weeks later. An absolutely outstanding agency and I thoroughly recommend to anyone looking to sell in Godalming and surrounding areas.... Read more
Seller
10th Jun 2024 (7 mo. ago)
M McDougall
We have sold our house through Bourne in Godalming in March 2024. The team were fantastic from the beginning to the end.
Tilly, Shane and David looked after us, communicating every step and gave us feedback on what potential buyers said. When we gave feedback they implemented it straight away and adjusted how we would like to communicate regarding viewings.
The whole process was very easy through their guidance and also very quick. We listed the house in mid January and we were out by end of March. Thank you Tilly, Shane and David - you made the whole house selling business a lot easier and less stressful.... Read more
Seller
6th Jun 2024 (7 mo. ago)
F Kearns
As a landlord, I would highly recommend Bourne. Very responsive, knowledgeable and I am kept in the loop at all times.... Read more
Landlord
31st May 2024 (7 mo. ago)
E Stanley
We purchased a house through Bourne Godalming and they were brilliant throughout. Tilly in particular is a huge asset to the company - she has such a positive and enthusiastic way about her and immediately put us at ease.
We were kept in the loop throughout the process and wouldn’t hesitate to recommend Bourne Estate Agents Godalming to others.
Thank you for all of your hard work!... Read more
Buyer
31st May 2024 (7 mo. ago)
F Onabanjo
Tilly and the team were always on hand to answer any questions or queries I had throughout the whole sales process, no matter how small. I’d highly recommend using Bourne.... Read more
Seller
29th May 2024 (7 mo. ago)
A Applegate
Sam an Alex have been exceptional throughout our entire letting experience, clearly standing out from other popular estate agents. From my initial call to move-in day, the process has been consistent throughout. They were super helpful and readily available for advice and promptly responded to emails and calls, making the experience different from any other lettings agency I've dealt with before. It's a true testament to great management, and the team's willingness to go above and beyond was evident throughout.... Read more
Tenant
4th May 2024 (8 mo. ago)
Shambles from start to finish, and awful communication.... Read more
Seller
31st Mar 2024 (9 mo. ago)
R Fraser
Throughout the long and drawn out process of purchasing our new home, David Lowther has been a consummate professional.
He has shown unfailing patience and support and was always there to answer questions or to follow up on the many issues which arose.
Whilst the purchase itself was quite stressful, due to matters out of our control, David always did his best to help things along, keeping in regular contact, and being at the end of the telephone.
We would like to thank him for his hard work over the last 7 months, as I’m sure that without his input the purchase would have been even more stressful.
We would have no hesitation in recommending David, and Bourne Estate Agents, Godalming, to anyone wishing to sell or purchase a property.... Read more
Buyer
21st Feb 2024 (10 mo. ago)
K Hylton
Really helpful when I need to rent my property .... Read more
Landlord
21st Feb 2024 (11 mo. ago)
A W
Great experience with Bourne. Alex and Sam helped us find an amazing place to rent and they promptly and efficiently dealt with issues and queries. We would recommend them to anyone looking to rent/buy a home.... Read more
20th Feb 2024 (11 mo. ago)
R Waugh
I have only good words to say about Bourne across its branches but particularly here in Godalming.
I have had a relationship with the office since I bought a property for investment from them back in 2021. It has since also been let by Bourne on my behalf. On both occasions they found me top rated tenants at the highest possible market rent before the property had even finished renovation and been marketed online!
I have been lucky enough to experience this seamless process again this month with my 3rd Bourne tenancy in Godalming, this time in a different property.
I must commend Sam Mathew, Head of Lettings, for his professional, personable and efficient service. Nothing is ever too much trouble and he is always friendly and at the end of the 'phone / email with answers to my queries in super fast time!
As an investor and landlord this has been particularly valuable to me for 2 reasons:
(1) Sam (and the sales team) are always on hand to give me valuations and advise regarding property that I am looking to purchase even if it is marketed with another Agent. This help my research requirements enormously.
(2) As a self managing landlord I have learnt the value of having a good Agent in support. I recently had an unusual and potentially expensive situation with a prospective tenant who was found to be wholly unsuitable only hours before the contract became binding. Sam shielded me from the unpleasant repercussions and dealt with the extra-ordinary situation in the most calm and professional manner. I was relieved not to have had to deal personally with a situation that would inevitably have become litigious . It was only Sam's fast, decisive action that averted a much more difficult scenario.
Finally I must mention both Shane Bray and David Lowther in the sales department. I am delighted to have built a strong relationship across both sales and lettings in the Bourne office. Their local knowledge, transparency, initiative and professional approach encourages me to continue investing in the area long term.
With thanks and appreciation... Read more
Landlord
20th Feb 2024 (11 mo. ago)
P Patel
From our first experience with Sam and the Bourne team, we feel like we have been looked after well. As first-time landlords we needed a little more help and guidance which Sam and his team willingly provided no matter how many times we contacted them. The team managed to find us tenants quicker than any other other agent. It has been smooth sailing since then. I'd highly recommend Bourne for any future property lettings.... Read more
Landlord
20th Feb 2024 (11 mo. ago)
M Hilliard
As first-time buyers, the whole house buying process seemed daunting at the beginning. From the moment we made an offer, Bourne Estate Agents put us at ease and were very responsive when we had questions. It ended up being a smooth buying process and that was partly thanks to Bourne Estate Agents.... Read more
Buyer
24th Jan 2024 (11 mo. ago)
J Ferrucci
Posting on behalf of my Mother, Allyson Ferrucci.
From beginning to end, the service provided was exemplary. Acting on behalf of my late Mother in Law and her family was so difficult and I was always treated with respect and understanding through a very upsetting process. Shane took me through the early stages, David then carried on the process. Every bit of advice and help was incredible, guiding me through a process that I had never done before. To be honest, I was pretty clueless about it, but they always reassured and helped me. I will be eternally grateful to Shane, David and the staff at Bournes in Godalming. They are professional, knowledgeable and kind. Also, during every stage they called me regularly to update me on how things were progressing. I highly recommend them to any seller or buyer, the service they provide is outstanding. Thank you all so very much.... Read more
17th Nov 2023 (1 year ago)
J urbanaviciute
Great Team, efficient service, pleasure to deal with... Read more
1st Nov 2023 (1 year ago)
S Robinson
This was my first time renting and Bourne Estate Agents were very professional, patient and helpful.... Read more
Tenant
28th Oct 2023 (1 year ago)
J Searle
All of the team at Bourne, Godalming were amazing, positive, professional, friendly and empathetic in selling my property. I would recommend Bourne to anybody who is buying or selling. They are a breath of fresh air compared to our experience with other agents. Many thanks to the team.... Read more
Seller
24th Oct 2023 (1 year ago)
J M
The staff at Bourne Godalming were extremely helpful and professional especially Shane and Tilly. My house was on the market within days of instructing them and it sold within 10 days. The dealings between myself and my buyer, through Bourne, were smooth and we completed on time.... Read more
Seller
10th Oct 2023 (1 year ago)
P Osborne
Great experience with David Lowther from start to finish - knowledgeable, friendly and very helpful at every stage of the process. Highly recommended.... Read more
10th Oct 2023 (1 year ago)
R O'Connor
Just sold my property through Bourne Godalming and am really pleased I chose them. David and the team were exceptional. They really kept the pressure on to get this sale through efficiently and kept me updated with every step. Nothing was too much trouble and the team were proactive and professional, even letting me know in advance if someone was going to be out of the office for the day. Great service and worth every penny. Highly recommended.... Read more
Seller
9th Oct 2023 (1 year ago)
C M
I would highly recommend Bourne estate agents, they sold our house quickly with no hassle and David has been extremely helpful throughout the sale process, keeping us updated every step of the way!... Read more
Seller
13th Sep 2023 (1 year ago)
T Kallmeier
Excellent service... Read more
17th Aug 2023 (1 year ago)
F Hart
I have been very happy with the service I have received from Bournes. Gareth and Shane have worked very closely with me. Both have been extremely helpful, approachable, professional and courteous throughout.... Read more
30th Jul 2023 (1 year ago)
R Keir
We'd highly recommend the team at Bourne Godalming who have recently completed a sale and purchase for us.... Read more
Seller
28th Jul 2023 (1 year ago)
A Gumbrell
Really good service from those guys, used them for the 3rd time to buy/ sell !
Special shout out to Shane and Tilly for exceptional expertise, communication and delivering personal service !
Thanks... Read more
Seller
16th Jun 2023 (1 year ago)
L Palmer
Really lovely team, who are proactive and committed to making things happen smoothly. Responsive to queries and lots of outward communication to keep us updated throughout the house sale.... Read more
Seller
16th Jun 2023 (1 year ago)
ammo
Alex M has been super! Great to work with , and thoroughly understands our needs as a client, recommend!... Read more
26th Apr 2023 (1 year ago)
J Harris
I’d recommend Bourne estate agents happily. Gareth and his colleagues were really professional when they showed us around, not pushy at all just honest and helpful. Jim who helped us through the sales process was always available to help and was beyond kind when I became frustrated with the conveyancing delays. I felt he helped to push the sellers through the paperwork delays and move us forward, particularly important as we were buying during the nightmare mortgage rate increases. Thanks to the whole team at Bourne for getting us through to completion.... Read more
Buyer
4th Feb 2023 (1 year ago)
A Hill
Friendly staff, always ready to help and good local market knowledge.... Read more
16th Jan 2023 (2 years ago)
P West
Extremely efficient and helpful and very pleasant too ! Thank you !... Read more
20th Dec 2022 (2 years ago)
T Chalcraft
Justine & Jim we’re both fantastic to work with whilst buying our new home. They were professional throughout, from our first viewing of the property, to completion of sale, ensuring that everything went as smoothly as possible and helping us get in before Christmas. Thank you... Read more
Buyer
20th Dec 2022 (2 years ago)
J Rees
Both Jim and Justine from the Godalming branches were a great help with the sale of our property! Excellent service and really helpful along the way. would reccommend them to anyone looking for a supportive estate agent in a stressful process :)... Read more
Seller
16th Dec 2022 (2 years ago)
T Trusham
Very friendly and efficient service from Gareth and Justine in selling our house. Thank you.... Read more
Seller
20th Nov 2022 (2 years ago)
D Cooper
Bourne have been excellent throughout our house sale. Gareth and Justine have been excellent at gaining viewings and keeping us informed of progress. Then they have stayed in touch after the sale to check on anything else we may need when Jim took over the sale process. Would recommend them to anyone.... Read more
Seller
16th Nov 2022 (2 years ago)
M White
A great experience purchasing my new property with Bourne Estate Agents. They were very efficient through the whole process - recommended some brilliant suppliers and were warm, friendly and responsive throughout. A really good service.... Read more
Buyer
16th Nov 2022 (2 years ago)
E Albrecht
Finn Daly and the team at Bourne Estate Agents Godalming have provided excellent service and guidance to assist and secure a suitable rental property. The response time to requests were always prompt and focused.... Read more
Tenant
8th Aug 2022 (2 years ago)
LBdr333
Took over from Bargate and seriously lacking in all ways. So glad my landlord went with someone much more personable and friendly.... Read more
Landlord
1st Aug 2022 (2 years ago)
C Day-Smith
The service I received at Bourne Estate Agents while searching for a home in was brilliant. Gareth was extremely professional, keeping me in the loop at all times, making sure everything ran as smoothly as possible from start to finish. I'd highly recommend Bourne Estate Agents.... Read more
29th Jul 2022 (2 years ago)
C Bedwell
Bourne Estate Agents have taken care of my house for the last two tenancies, including a recent new letting, and I have been impressed with their management of the property. They have been thorough in completing all the pre-let checks and engaging reputable subcontractors for necessary maintenance jobs. I have found Josiah, Charlotte and the rest of the team to be prompt, courteous and efficient in all communications. Furthermore, their broader knowledge and advice regarding the property has proven timely and invaluable. I would highly recommend their service.... Read more
Landlord
26th Jul 2022 (2 years ago)
G Maguire
Great experience with Gareth and the team, would highly recommend. Excellent communication, realistic valuation and successful open day.... Read more
20th Jul 2022 (2 years ago)
P Rogers
I can't speak highly enough about the attention to detail and expertise of Bourne Estate Agents. Gareth Lewis is so good. We felt in safe hands from the first meeting right through the whole process of selling. They say selling a house is stressful ..... No it's not if you get the right agent to take all the pressure from you. Thank you so much Bourne but mostly to Gareth. You really are amazing :-)... Read more
Seller
30th Jun 2022 (2 years ago)
S H
We brought our house through bourne and they where super helpful and helped us along the process step by step.... Read more
Buyer
6th Jun 2022 (2 years ago)
P Bhamra
Great staff they get the job done, highly recommended... Read more
6th Jun 2022 (2 years ago)
S Yiend
The sale of our property went very well, quickly and efficiently, managed excellently by Bournes, with close and regular communications, clear and helpful advice, good support and quick responses to enquiries. It could not have gone better.... Read more
Seller
23rd May 2022 (2 years ago)
D Evans
I had a let which they extended without telling me for a further two and a half months. Upon challenging them they told me they’d negotiated with the landlord to only extend me for six weeks. There was no signature or evidence and they clearly made a mistake but it was only after threatening to take them to court that they admitted they’d made a mistake. The letting team are a disgrace and my advice would be to pick anyone else... Read more
Tenant
9th May 2022 (2 years ago)
A D
I have been renting through Bourne Estate Agents for 5 years, and now my next home had also been found through Bourne in Godalming.Thank you so much Bethany for all your kind and amazing help, the process has been smooth and stress free???? We cannot wait to move into our next home soon xxx... Read more
Tenant
9th May 2022 (2 years ago)
K Jessup
Sam and Bethany at Bourne Estate Agents have been professional, efficient, reliable and friendly.
I have dealt with quite a lot of letting agents and I have to say that Bourne Estate Agents come top of the list so far. They are a real breath of fresh air in this industry and their professionalism and friendliness are top class.
I don't leave reviews very often and tend to only do so if I have received exceptional service. 5 stars Bourne Estate Agents, thanks.... Read more
Landlord
19th Apr 2022 (2 years ago)
A Murphy
The employees at Bourne Godalming are so lovely and are very quick to respond, in particular Betty, who has been our main point of contact. They have helped us find a lovely place to rent and we are hoping to now find a place through them to buy due to their fantastic service.... Read more
Tenant
19th Apr 2022 (2 years ago)
C Waterhouse
Excellent, friendly and professional service from start to finish. Received regular telephone updates from Gareth throughout entire selling process.... Read more
Seller
13th Apr 2022 (2 years ago)
C hawker
Gareth gave a very impressive sales pitch, explaining how they would market my maisonette. It left me in no doubt they'd be able to sell it and get me the best price for it.
My only criticism is that several mistakes were made in the publicity leaflet, and I had to have them corrected several times. I think attention to detail should be improved.... Read more
Seller
4th Apr 2022 (2 years ago)
S Porter
Gareth was recommended to me by my neighbours; he sold their house, and they were very pleased with the whole process. Today Gareth came to value my home and was so very helpful & thorough that I also would happily recommend him to others.
He explained about the current market, and his experience of other homes sold within the area. Gareth is clearly very experienced and knowledgeable, and happy to make that extra effort for his clients. The email follow up & information printed out for me was very helpful.
Overall I was very impressed!... Read more
Seller
16th Mar 2022 (2 years ago)
J Miller
Great service from the Bourne Godalming team in helping us find a rental. Big thanks to Sam and Bethany... Read more
Tenant
18th Feb 2022 (2 years ago)
M Karam
Bourne have some amazing properties across Godalming that I did not come across elsewhere. Gareth at Bourne has been really helpful in facilitating my first property purchase. Super fast responses and felt he had my best interests at heart. I’m thankful for such a smooth, (and fast) journey.... Read more
Buyer
18th Feb 2022 (2 years ago)
D Devi-D
Very good service, staff really friendly and total dedication to serve their customers.
Totally recommend.... Read more
20th Jan 2022 (3 years ago)
D Hetherington
The Bourne Office in Godalming have been absolutely brilliant to work with, particularly Betty and Sam. Patient, kind, efficient and very easy to deal with. Thank you for all your help, so much appreciated ..! Kind regards D... Read more
8th Dec 2021 (3 years ago)
D Glaser
Polite and Professional - would thoroughly recommend for both landlord and tenant.... Read more
8th Dec 2021 (3 years ago)
C glaser
Everyone were very helpful while I was there with my son. They were very good in dealing with all my queries .... Read more
2nd Dec 2021 (3 years ago)
R Waugh
I've worked professionally with Bourne across a number branches for some time now, both as an investor and a landlord.
I have bought and let property with two offices. Godalming recently found me an A* tenant months before the property was ready to let and Farnham secured a me another excellent tenancy earlier this year, achieving over asking price.
I have always found Bourne's approach far more personable and open than most other agents. Everyone I have encountered is happy to give their time and advise, even if it has nothing to do with a property they are selling or letting. This willingness to help extends to areas that Bourne do not normally operate in.
A special mention to Sarah, Sam & Betty in the Godalming office as well as Jenna and Hannah in Farnham and David in Guildford.
I can thoroughly recommend Bourne which ever office you work with!... Read more
Landlord
12th Nov 2021 (3 years ago)
S Mew
Bethany Graver who was the letting agent I saw a house with yesterday was very professional as well as friendly and very informative.
I highly recommend both the Company and Bethany herself who could not have done more to make the experience a pleasurable one... Read more
16th Sep 2021 (3 years ago)
M Heyes
Very professional, and kept me well informed of how the sale was progressing... Read more
Seller
25th Aug 2021 (3 years ago)
M Fribbens
Having been frustrated with other estate agents Bourne were a delightful change. Sarah the sales team were attentive, proactive and enthusiastic. Communication was excellent. There was a real sense of when, not if, we would get the offer we were looking for. Once the offer was agreed Jim and the after sales team kept us informed and made sure everything ran like clockwork. His communication and professionalism were exemplary. He explained next steps and expected timelines meaning the whole experience was efficient and relaxed. Thanks again for everything! Mark and Adie... Read more
Seller
29th Jul 2021 (3 years ago)
R Thomas
The whole team at Bourne have been so helpful in the early stages of us letting out our property. Sam and Ellie in particular have been so patient with our questions and requests and really tailored the whole process to our needs. A really friendly bunch and we look forward to working together over the next year! Thank you!... Read more
Landlord
29th Jul 2021 (3 years ago)
C Bell
Excellent communication, cheerful friendly and professional.... Read more
7th Jul 2021 (3 years ago)
M Gould
Ellie has been exceptional during my house search. She gave incredible advice on how to find a property. I really respect her taking the time to give me advice on the current market.... Read more
26th Jun 2021 (3 years ago)
K Buchanan
I recently dealt with Lettings Consultant, Ellie Hammonds, from Bourne Estate Agents in Godalming, in order to rent out my property. Ellie organised a successful viewing day and has been very quick to respond to any queries that have arisen. Ellie offers a very professional service, which culminated in a fast, smooth and straightforward letting process. Thank you.... Read more
Landlord
18th Jun 2021 (3 years ago)
A Mollame
Ellie Hammonds is amazing! I was searching for a home in the UK from Canada and she was consistently quick with communication. She was always so professional and kind as well. She tried to find a home that would meet my criteria and although we weren't able to secure a home this time-through no fault of her own (the only reason I didn't give 5 stars), I could not have asked for a better rental agent. There is no doubt that Ellie puts in 110% effort into finding you the perfect home and be absolutely lovely whilst doing it.... Read more
Tenant
15th Jun 2021 (3 years ago)
L Barnfather
I have been a tenant with Bourne for some time now and have just found a lovely new home for our family with the help of Ellie from the Godalming branch. Ellie has been so kind, helpful and caring from start to finish. She was always available to help with any queries and very quick and efficient with the whole process of applications, referencing ect too. Moving is always a stressful time but Ellie made sure everything went as smoothly and easily as possible. We are so excited to move into our new home, thanks Ellie!... Read more
Tenant
2nd Jun 2021 (3 years ago)
V ray
We have used Bournes a couple of times now to both buy and sell and would recommend them without reserve. Attentive and responsive they communicated with us so well and that makes all the difference in what could be a stressful time. The service provided by Jim, in the Guildford office was particularly impressive. Jim is responsible for supporting the solicitor process and in getting the sale over the line.... Read more
Seller
1st Apr 2021 (3 years ago)
R S
Sarah and Jess were welcoming, honest, friendly and couldn't do enough to help us find a property when we first moved to the area. The whole process - from contracts to inventory - was professional, straightforward and stress-free. All the team were great throughout the tenancy. Really can't fault them and would recommend and use again. Thank you!... Read more
Tenant
18th Mar 2021 (3 years ago)
J Lane
Jess at the godalming surrey Bourne agents has got to be the best estate agents I have ever used so helpful always rings back many thanks to this lovely lady.... Read more
4th Mar 2021 (3 years ago)
G Skelton
Very satisfied with Bourne estate agents service. Linda was very professional & friendly throughout and really made sure to do everything she could to help us secure a flat. Would recommend over any estate agent. Fast replies and lovely staff, also adhere to covid regulations which was appreciated.... Read more
Tenant
3rd Mar 2021 (3 years ago)
R May
I can't rate Bourne Estate Agent in Godalming highly enough.
The entire did an incredible job, selling our home in just one weekend, and provided fantastic levels of support during the sale process.
Sarah and Phoebe are incredibly responsive and helpful, and kept us regularly updated without being overbearing or contacting us too frequently.
Bourne Estate Agents also provided great advice in getting our home ready for sale, with great tips on what we could do to make our home attractive to potential buyers.
I would highly recommend the team at Bourne in Godalming if you are looking to sell - you really can't go wrong!... Read more
Seller
3rd Mar 2021 (3 years ago)
B arnold
Not good... Read more
3rd Dec 2020 (4 years ago)
M Dance
I have always considered first impressions of paramount importance when entering into an agreement for the first time, irrespective of the business.
My first impression of Bourne,Godalming is one of professionalism. My first meeting is with Sarah, the branch manager. We exchanged some details of the property regarding proposed values etc. I arranged to meet Sarah the following week to view and photograph the property. There are some personal challenges ( on our part )which had to be dealt with very carefully. Sarah took all the relevant details and confirmed possible sale prices?
A few days later the property is up for sale. Putting the property up for sale is the relatively easy part. The weeks following when the enquiries start are equally important.
Sarah and her team excel at this point. Their professional approach dealing with possible clients is excellent. We are not local to the area so arrangements had to be made well in advance. Once again Bourne meet all the criteria for customer service.
The prospective buyer places their offer. Bourne kept us advised at all stages of the proposed sale up to the agreed sale price.
Marketing is important when dealing with clients. Bourne's local knowledge of the market is a key factor in the sale but also in obtaining a very acceptable selling price.
It gives me considerable pleasure to write this review about Bourne's highly professional standards and their excellent customer service.
Sarah and her team deserve the credit this review portrays.
Highly recommended.... Read more
Seller
26th Nov 2020 (4 years ago)
C taylor
We cannot recommend Bourne Estate Agents highly enough - through a mid-Covid sale, Sarah & Phoebe were exemplar. Keeping in regular contact, maintaining productivity and efficient & professional throughout. Thank you for making it happen for us!... Read more
Seller
25th Nov 2020 (4 years ago)
C H
Bourne were a pleasure to deal with - very professional and a personable, warm service.... Read more
9th Sep 2020 (4 years ago)
I C
We recently used Phoebe Howells of Bourne’s in Godalming to sell our property.
We had changed from our initial agents and how refreshing it was to work with Phoebe on the sale of our home. She listened carefully to our brief, understood the viewing process we required, came up with innovative and creative ideas to market our property, brought viewings only from qualified applicants and provided quick and useful feedback from each of those viewings. Phoebe understood our needs, is very personable and most importantly brought in an initial offer within three weeks. What I also liked is that she did not pressurise us into accepting the offer but fully explained the pros and cons and left us to decide, which was unlike the experience we had had with our previous agents.
Phoebe is clearly very good at her job and I would have no hesitation in recommending her as an extremely competent estate agent and a lovely person to work with on the sale of a home.
Ian C... Read more
Seller
19th Aug 2020 (4 years ago)
A West
Extremely helpful, professional and courteous staff. Would highly recommend this company.... Read more
2nd Aug 2020 (4 years ago)
L Hammond
Lara was proactive and super efficient. She really listened to my requirements and matched them with truly relevant properties. It felt like she genuinely cared. Jim Norman was also excellent at expediting the final stages of the process. Would recommend to anyone!... Read more
14th Mar 2020 (4 years ago)
E J
Lara was very helpful throughout our purchase and made every effort to move the process along. Bourne were easy to deal with and helped make the purchase run pretty smoothly.... Read more
Buyer
4th Feb 2020 (4 years ago)
S Professionals
Bourne agents door stepped my elderly parents, who are currently selling their home, on an number of occasions. Belittling their current agents and selling their services. My parents politely explained they were happy with current agents and not interesting in moving. Despite this the agent visited another twice and then signed them up anyway without their knowledge. This has caused upset and distress to me parents. Still waiting to hear back from the jokers at Bourne. Shocking sales technic and will be ensuring this story is spread to warn others. Bourne, stop door stepping and distressing the elderly selling their home, it's stressful enough process.... Read more
Seller
26th Oct 2019 (5 years ago)
G Soos
The service I received at Bourne Estate Agents while searching for a home in Godalming was second to none. All staff are extremely professional, keeping me in the loop at all times, making sure everything ran as smoothly as possible from start to finish. I'd highly recommend these Estate Agents, massive thanks to Shannon and Lilly for their help and commitment.... Read more
26th Sep 2019 (5 years ago)
A Lighterness
The agents at Bourne Godalming (AllAgents), specifically Sarah, Lily, and Shannon, have made our move to Godalming possible during tricky circumstances. Their diligent hard work, superb team effort and adaptability allowed us to complete our move smoothly and hassle free. Would definitely like to recommend their fantastic services to anyone looking for properties in the area!... Read more
5th Sep 2019 (5 years ago)
E Gowar
Thank you so much for helping us to find a new family home . Shannon you are so helpful , friendly and upbeat it was a pleasure talking to you on the phone , sorting out the viewings ..Thank you Lily for showing us around the houses , and answering all our questions ,always with a smile . Sarah ,you are the wheels that keeps everything running so smoothly and what a fantastic job you do . You are a great team !!! Thank you Godalming Branch . Highly recommended.... Read more
Buyer
14th Aug 2019 (5 years ago)
E Stackhouse
A genuinely proactive firm whom were fast to act and honest throughout our dealings with them. Thoroughly recommended.... Read more
13th Aug 2019 (5 years ago)
C Moon
Jos and all the staff have been extremely helpful and supportive throughout my move and very informative. Highly recommended!!!... Read more
8th Apr 2019 (5 years ago)
C J
Fantastic customer service from start to finish. Alex has friendly, relaxed and thorough approach to his job and is a credit to the company.... Read more
18th Jan 2019 (6 years ago)
C McLean
Bourne Godalming, and in particular Saskia, were incredibly helpful during the letting process. They were professional and personable and have been much easier to deal with than any other agent we have come across. I would highly recommend them to anyone looking to rent or buy in the area.... Read more
Landlord
16th Jan 2019 (6 years ago)
S Morgan
The service I received from Bourne Estate Agents was simply wonderful! Everyone was highly professional, extremely supportive and very friendly, all of which ensured that my move was seamless and stress-free. They were great to work with and I would highly recommend their service!... Read more
2nd Dec 2018 (6 years ago)
J tudor
- quick to arrange flat viewings
- very honest about the properties they were showing us
- friendly and welcoming in the estate agents
- patient and helpful in trying to sort out references
- informative and always happy to answer questions
- would definitely recommend!!... Read more
14th Nov 2018 (6 years ago)
M Hollister
We cannot thank Bournes in Godalming enough for their recent work on our house sale and purchase. From the outset we were aware that they are a young team who are extremely web-savvy and eager to succeed. They clearly knew exactly how to market our property at from the word go moved at a pace that as refreshing as it was unexpected. As a result we sold far sooner than we had ever imagined. Beyond that Harry, Alex and Saskia (and others I´m sure) couldn´t have been more helpful, working tirelessly to keep things on track through some difficult moments. At times, when we were tearing our hair out, a quick call to Harry would reassure us that all was well. This was truly invaluable.
I can´t recommend Bourne´s highly enough and I´m so glad that we chose them to represent us throughout this process. Without their ability to bring all the elements together, when all seemed chaotic, I´m not sure where we´d be. However, we are now in our lovely new home. Thank you Harry and your team.
Alison and Martin... Read more
Seller
31st Oct 2018 (6 years ago)
kiwijetpilot
Saskia and Josiah made renting a house easy. From the initial viewing to negotiating the lease, the process was smooth and trouble-free. Both Saskia and Josiah were friendly, helpful and very pleasant to deal with. The whole Bourne organisation is professional and customer-focused. Highly recommended.... Read more
Tenant
18th Oct 2018 (6 years ago)
B kenny
I have recently let a property through bourne estate agents and have found Saskia and Josiah extremely helpful in finding me the property I wanted. Throughout the process they have been professional and I would highly recommend them to anyone searching in Godalming.... Read more
Tenant
10th Oct 2018 (6 years ago)
R Macijauskaite
I found the Bourne agency pleasant, professional and fast. I would recommend for anyone to use when it comes to Lettings.... Read more
1st Oct 2018 (6 years ago)
D Cullis
I found the team at Bourne to be efficient and very professional. They secured a tenant for me very quickly and provided peace of mind with the checks they carried out. I would recommend Bourne in Godalming to anyone seeking a tenant.... Read more
Landlord
11th Sep 2018 (6 years ago)
S Mitchell
Bournes have given us really good service letting our flat, so we would recommend them to others. Josiah and the other staff have been very helpful.... Read more
Landlord
8th Sep 2018 (6 years ago)
R Gill
Professional and helpful. I recommend them!... Read more
28th Aug 2018 (6 years ago)
Lucinka77
After a seemingly endless house-hunting quest we have finally found and moved into the house of our dreams, and I’m very happy to say that this is due to the great work of Harry Hitch and Alex Beagrie from the Godalming branch.
It’s obvious that these guys love their job and have brilliant skills in dealing with multiple parties. Since day one they’ve been a great support both practically and psychologically.
As we all know, the ideal home finding process can get rather unnerving at times, yet Harry and Alex have always been there for us with their friendly, calm and optimistic approach to things, which was worth gold to us throughout the whole journey.
We fully recommend this particular team, if you are looking for a new home or need to sell yours. They seem to know exactly what one wants and are able to turn the often arduous process into an actual adventure at which one looks back with happy and often fun memories.... Read more
Buyer
11th Aug 2018 (6 years ago)
P Cooper
Really wonderful service! Incredibly friendly, genuine and professional people. An absolute pleasure to deal with :) Would highly recommend to anyone.... Read more
18th Jul 2018 (6 years ago)
C Wilson
Can’t recommend these guys enough - they are friendly, professional, tenacious and generally a really lovely bunch of people to have worked with to sell our house. Also, they ACTUALLY LISTEN and seek to understand your requirements for your next house purchase and I found the properties they were sending me to consider were relevant. In one instance, Harry Hitch even pointed me in the direction of a property that was on with another agent because he thought it fulfilled our brief so perfectly. There is no doubt that when my husband and I come to sell our new house, we will be doing so through Bourne.... Read more
Seller
17th Jul 2018 (6 years ago)
M Richardson
Lindsey and Jos were great through out the process, trying their best to answer any questions we had. We’d be happy to rent through them again and would recommend them to anyone. They went above and beyond and were amazing when they had to fit around our busy work schedule.... Read more
Tenant
2nd Jul 2018 (6 years ago)
I main
We have just moved into our new home and was very impressed with the professional manner that Alex Beagrie added the process. Thanks Alex... Read more
Buyer
18th Jun 2018 (6 years ago)
J Mitchell
I wanted to write a few lines about the excellent service that Lindsey and & Josiah from Bourne Estate Agents provided on my recent flat rental.
Both Lindsey and Josiah were very patient and professional throughout the whole (short) process. Having never rented property before and being in a 'Change or Circumstance' situation my application, offer and acceptance was handled in a very comfortable and appropriate manner. I would recommend them and would not hesitate to use their services again should the requirement arise.
Thankyou Lindsey & Josiah !... Read more
Tenant
14th Jun 2018 (6 years ago)
P C
Would definatley recommend bourne in godalming Lindsay was very helpful and informative when I phoned up thank you for your help... Read more
23rd May 2018 (6 years ago)
E Ciuffi
Such a great experience, especially considering we had so many requests and preferences; and we now have a great house we are so happy with. The team were so helpful and personable, especially Josiah and Lindsey who really made the experience so easy and not stressful at all.... Read more
Buyer
22nd May 2018 (6 years ago)
G Aronin
Bourne Estate Agents have been fantastic throughout our sale process. After two years of trying to sell our house through other agents, Bourne were able to take on our property and sell it within a few weeks. Most of this was down to the hard work of Alex Beagrie and Harry Hitch. Not only do they put in the extra work, but both are incredibly amiable, keeping the lines of communication open at all times, and making the whole process a pleasant experience. Even when we had solicitor issues at the point of exchange, Alex continually chased all parties involved, keeping us in the loop daily and going the extra mile to keep things moving along. I couldn't recommend them highly enough.... Read more
Seller
24th Apr 2018 (6 years ago)
A Taylor
I have been with Bourne in Godalming since they took over from Bargate and so far I have been very impressed. I have had a few issues with some appliances in my flat so I was put in touch with Charlotte Keep. Charlotte has been very polite and friendly and has always ensured she does her upmost to get the issues resolved as quickly as possible.
Would highly recommend Bourne Estate Agents.... Read more
Landlord
20th Apr 2018 (6 years ago)
S Denyer
we sold our flat through bourne and received over asking price within 3days of it being on the market, we have also just sold our house and Harry is going well out of his way to find us the perfect house, I would highly recommend bourne for anyone buying or selling as they are very helpful and will do everything they can to help... Read more
Seller
22nd Jan 2018 (6 years ago)
E Dixon
Great Team, Great Service... Read more
15th Jan 2018 (7 years ago)
R Ingall-Tombs
The Bourne team in Godalming were a great help with my move, everything was smooth sailing and I could not recommend them enough!... Read more
12th Oct 2017 (7 years ago)
R Brookes
Had a fantastic experience as a tenant with Sam and the team at Bourne in Godalming. Went over and above to ensure my move in was as smooth as possible in quite a stressful time. Wont hesitate to use them again. Thanks guys! x... Read more
Tenant
12th Oct 2017 (7 years ago)