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- Whitegates
Whitegates Estate Agents
4.3
1,833 reviews
- Branches 28
- Properties for sale 1,682
- Average time to sale 12 weeks
About Whitegates
Whitegates have 28 branches and they mainly list properties in BD19, BD1, WF13, CV1, DN1, HX1, L25 and L20. Over the last six months, they've listed 1,682 properties, with an average time to sale of 12 weeks.
Whitegates fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Whitegates operate, the average fee (charged by all agents) is 1.36%.
Get a quote for selling your property.Top performing Whitegates branches
Latest reviews for Whitegates
R Green
1
Here’s the updated version with that removed:<br>Review of Whitegates (Letting Agents)<br>We moved into one of their properties 5 years ago. It was a 2-bed house at £725 per month. We liked the area and needed the space, so we took it. We never met the landlord at the start and only later realised the property belonged to the owner of Whitegates.<br>The house was let to us “as seen”, but it needed a lot of work. Paint was peeling in the dining room, small bedroom, bathroom and kitchen because it had been painted onto wet plaster (only one coat). The garden (front and back) was a mess. The hall banister wasn’t fitted properly and later came away from the wall when I slipped on the stairs (my own fault, no one else to blame).<br>We did some of the work ourselves and just got on with it. The more we asked for repairs, the less actually happened. The boiler was nursed along for 5 years until they were finally forced to replace it. They fitted the cheapest one they could find and it still took a week.<br>Earlier this year we went away to visit family. While we were gone, plaster collapsed from the ceiling in the main bedroom – pieces bigger than my hand. If any of that had hit our 7-month-old son he would have been in hospital. When we raised it, their response was basically “you have a spare room, sleep there.” No apology, no concern for the baby, no offer of help. Just cold and dismissive.<br>A painter who came round to look at the main bedroom roof/ceiling told us things that didn’t surprise us at all by that point. We were also threatened when we missed a single payment. Rent went up £50 every year and was heading for £900 by the time we left. They claimed it was just “keeping up with market increases.”<br>It was only when we gave notice that things suddenly started getting done. They also changed our tenancy agreement from yearly to monthly, then switched it back to the original yearly agreement, and then had the audacity to claim we owed them rent arrears because we left early.<br>When we left we cleaned the whole place thoroughly and repainted (I have the photos). The only thing we didn’t tackle was the oven, which had stopped working properly – another email that was ignored. If they try to claim they never received our emails about these issues, I still have them all.<br>How they ever won “Letting Agents of the Year” is beyond me. We would not recommend them to anyone. In our experience they were unprofessional, unresponsive and completely lacking in care for their tenants.<br>I also tried contacting the local paper and the mayor about this, but neither responded to my emails. These days it seems rogue landlords and estate agents aren’t considered big news, but companies like this need putting in the public eye. Hopefully the greedy, nasty people who work there will get what’s coming to them.
6th Sep 2026 (11 days ago)
M Kiyashko
5
I want to express my great gratitude to the entire team of the Whitegates agency in Heanor to Lisa,Paisley & Sian.Thank you very much for your professionalism and attentive attitude, for the quick response to every problem that appeared. I wish you success and prosperity!
3rd Sep 2026 (14 days ago)
J Ellwood
1
Should be called Shitegates!<br><br>I have been out of my old rental for 2 weeks now and I have written a complaint, they havent contacted us about our deposit or done an inspection of the property we are aware of. There was another issue with being misadvised about our notice period and therefore overcharged for 2 weeks which they were not entitled to.<br><br>Its like they dont even know we've moved out, they never asked us for keys (we gave them to landlord anyway on our final day).<br><br>There are other issues but those are my main ones, I know they have 8 weeks to respond to complaints but they owe us over 2 grand and we have them bang to rights, but given my experience so far I honestly doubt it will get solved properly and envisage an ombudsman complaint in the offing.<br><br>The upside is I now own, so I wont ever have to deal with this incompetent company once my complaint is resolved.
2nd Sep 2026 (15 days ago)
B Duro
5
We moved from down south to Macclesfield and when looking for properties to rent, Whitegates were fantastic. Their communication throughout the whole process was brilliant. Lucy who works in lettings has also been nothing but quick and responsive have we needed anything so a personal Thank you to her! Highly recommend!
1st Sep 2026 (16 days ago)
P Marshall
5
We would like to thank Julie Reeves for all her hard work in helping to sell our property.<br>Her knowledge and advice was second to none.<br>She made the whole so much easier.<br>Thank you.
31st Aug 2026 (17 days ago)
J Lunt
5
I would like to thank everyone from whitegates for finally getting us there to our new forever home. Especially Tyreese called every other day to check on the process and see how we were doing . Everyone at whitegates have been patient and very helpful with us throughout the whole process. Thank you
31st Aug 2026 (17 days ago)
All 28 Whitegates branches
M Kiyashko
5
I want to express my great gratitude to the entire team of the Whitegates agency in Heanor to Lisa,Paisley & Sian.Thank you very much for your professionalism and attentive attitude, for the quick response to every problem that appeared. I wish you success and prosperity!
3rd Sep 2026 (14 days ago)
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Anonymous Homeseller
3
We've currently sold the property waiting for it to go through but we knocked 15,000 off the property the garage that was attached to the property the staff thought it was next door and only when my brother was at the property when the couple were viewing he showed them the garage and also took them around the property I do feel tge garage helped with the sale and I did say this all along any way it sold at the reduced price
19th May 2024 (2 years ago)
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A Danino
5
Review for Whitegates Estate Agency<br>Rating: 5/5 ?????<br>We had a fantastic experience working with Whitegates, and we want to give a special mention to George. From our very first interaction, George was remarkably professional, knowledgeable, and genuinely helpful. He took the time to understand what we were looking for and dedicated a lot of effort to guiding us through the process.<br>Even though we ultimately decided to go with another property, we couldn't be more grateful for the time, care, and quality service George and the team provided. We highly recommend Whitegates to anyone searching for their next home!
29th Aug 2026 (19 days ago)
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Anonymous Tenant
5
We recently moved into a rental property through Whitegates and found the whole experience delightful. Nicola was very helpful from the start with the initial viewing and then again at the second viewing, The whole application was straight forward and we were updated throughout. Even on move in day Nicola went out of her way to accommodate as well as bringing us flowers and chocolate's to enjoy in our new home.
6th Mar 2026 (6 mo. ago)
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