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- Whitegates - Newark
Whitegates - Newark
Closes at 5:30pm
Lombard Street,Newark, NG24 1XG
Whitegates Newark are an estate agent in Newark. They mainly list properties in NG24, NG21 and NG23. Over the last 6 months, they've listed 10 properties, with 7 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 8:30am - 5:30pm
- Tuesday 8:30am - 5:30pm
- Wednesday 8:30am - 5:30pm
- Thursday 8:30am - 5:30pm
- Friday 8:30am - 5:30pm
- Saturday 8:30am - 5:30pm
- Sunday 10:00am - 4:00pm
View all details
Whitegates - Newark Reviews (54)
Have you used this agent?
61%
2%
2%
2%
33%
L Fox
The worst estate agents I've ever had to deal with. They refuse to fix issues with rented properties such as water damage to the ceilings inside the property and active leaks. Often won't even bother to respond to communication through email or their emergency number. But don't worry they're quick to get in touch when they want money from you! When they do respond to issues raised they're dismissive, incredibly rude and disrespectful. I wouldn't use this business ever again and I would advise you to stay away.
15th Aug 2024 (5 weeks ago)
S Lancashire
Had a problem with one of their tenants parking in the middle of the road and blocking 6 houses in.
Sent an email after speaking with the neighbour and they continued to park there. Sarah emailed back quickly and all was well.
Was emailed a few days later basically accusing me of doing things I hadn't done. I asked for a call to discuss this only to be shouted at and accused of being rasict (they were constantly parking in the middle of the road for a week).
Wasn't listened to by Diane, who got things wrong, was abrupt and quite frankly vile. It was verging on insulting.
If this is the owners attitude and tone to something that was apparently dealt with 3 days prior, I can't recommend their services.
"more important things to deal with".
"go fly your planes".
Won't ever be using your services and will tell everyone I can to avoid like the plague.
29th Jul 2024 (7 weeks ago)
A SWIFT
Had the dis-pleasure of speaking with the so-called owner and general manager. Vile woman wouldn't recommend to anyone thinking of buying, selling or letting. Seems to also have issues around race and equality. Likewise doesn't listen when a complaint has been made against their so called experienced team members. Apparently tenants parking in the middle of a coukd-de-sac is a minor issue even though blocking the road and vehicles for at least 4 other house owners and ironically their own other tenants.
Approach with real caution. You wouldn't bet on her to get you out of a situation.
29th Jul 2024 (7 weeks ago)
A Ing
Whitegates have just been the selling agents for my property in Newark. Diane and Julie really pulled out the stops to market and secure a buyer very swiftly. Fantastic communication throughout the selling process, very efficient and my sale was completed in 8 weeks, with support from this estate agency.
Very pleased!!
22nd Apr 2024 (21 weeks ago)
K Lion
Brilliant, move in was smooth all fees explained fully, no unexpected charges and very quick to respond when we needed them. Thank you for a lovely service. Unfortunately we were misled about improvement to the property (double glazing) and after a year misled that landlord wanted a new contract.
9th Apr 2024 (23 weeks ago)
C selby
I've seen 3 properties with Julie in the last week and she has been very helpful and understanding of our situation. We've been struggling to find somewhere because we have a dog and she has gone out of her way to look for places and call me up when she found somewhere suitable for us. She was very welcoming and friendly and explained the pros and cons of the property to us and was more than happy to answer our questions. Hoping one of them works out for us and will happily recommend Julie to my friends.
20th Mar 2024 (5 mo. ago)
B Reeves
I have been renting with Whitegates for 5 years and i have to say they are very professiona, all the staff are very helpful and polite
9th Mar 2024 (6 mo. ago)
J Atkin
Went for a viewing today at Lincoln road. Met Julie who was showing us the house, absolutely lovely women she showed us everything and went through it all and explained things out really well. She made me and my friend feel really comfortable and definitely made me and my friend want to rent the house.
7th Mar 2024 (6 mo. ago)
G Ryan
Was shown two properties by Julie today. She was very friendly and upfront with the pros and cons of both properties and also willing to give an honest opinion on other properties in the area.
6th Mar 2024 (6 mo. ago)
M Thapa
Two weeks ago book the viewing appointment and today morning they called me for the viewing confirmation and I have confirmed their mentioned timing but when I reached their no body turned on after I called them I got to know they cancelled the viewing. Why they didn’t informed me before? Why they called me today for the confirmation?
Last time also they cancelled my viewing when I called them:
26th Feb 2024 (6 mo. ago)
L lu
IN MY OPINION
Would give 0 stars
If you’re looking for a company who doesn’t care about their tenants, lies, and doesn’t reply to their emails unless you take actions into your own hands then go to whitegates.
We Lived in the house for a year and 6 months with no heating and didn’t bother to try and fix it especially when I was pregnant. We also sent all emails to citizens advice and shelter who advised us to take legal action.
A couple of months of us living in the property they tried to make out we never declared having dogs when we did and had been asked twice on an email when we declared having dogs.
The agents don’t communicate amongst each other they treat everyone as if they’re below them, you just need to read other reviews to get an understanding of that.
They try and make out the house isn’t clean when moving out yet professional cleaners have seen the property and was more than happy. As for the exaggeration for use of baby wipes and handheld hoover and we have sent evidence to the deposit scheme, and all cleaning evidence. We also asked for evidence of this before and was never received. Damp was around the house due to poor heating due to never being fixed.
Again this is all in my opinion before they email me for a second time threatening legal action for telling the truth.
I would also like to add that we have been returned the majority of our deposit showing that our property was clean with no “odour” as stated from the letting agents!
DO NOT USE THESE LETTING AGENTS (if you can call them that)
15th Jan 2024 (8 mo. ago)
A Ionel
?????
My experience with Whitegates Newark has been a continuous ordeal. Not only have we endured three years of unaddressed repairs and unreasonable charges, but despite our efforts to rectify the situation, they're still attempting to withhold £240 from our deposit, even after we've repainted and thoroughly cleaned the entire house.
Adding to the frustration, I've reported them to the Property Ombudsman due to an ongoing issue with a meter. Regrettably, I'm still waiting for a decision. The lack of resolution and their questionable practices make Whitegates Newark a highly undesirable agency. Prospective tenants, be cautious and consider alternative options. Avoid this agency at all cost.
12th Jan 2024 (8 mo. ago)
M Wallace
If there was an option for 0 stars, I wouldn't even give them the satisfaction for 1 star. Absolutely appalling letting agents when it comes to the deposit. Leaving a property ALOT cleaner than moving in, warrants £200 being deducted for a clean? Agents didn't want to be specific as to what actually needs cleaning just told us to take it further with the deposits claim. Unhelpful, unfair, would not recommend.
28th Mar 2023 (1 year ago)
Anonymous Tenant
Awful service from start to finish, would not recommend to anyone.
1st Jul 2022 (2 years ago)
W Smith
We have been letting our property in newark with Whitegates for 18 months. Brilliant service all round.
29th Jun 2022 (2 years ago)
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More Whitegates branches
- Whitegates - Sherwood 15.36 mi away
- Whitegates - Mansfield 16.56 mi away
- Whitegates - Nottingham / Beeston 19.49 mi away
- Whitegates - Worksop 20.51 mi away
- Whitegates - Ilkeston 21.89 mi away
- Whitegates - Heanor 23.16 mi away
- Whitegates - Loughborough 26.73 mi away
- Whitegates - Dronfield 31.49 mi away
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Data produced by Land Registry © Crown copyright 2022.
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