I have already posted a glowing review in relation to the Carter Jonas team at Oxford but yet again the team have been super supportive and helpful in a variety of ways, Maddy in particular who is my go to person at Oxford, and who goes above and beyond to help and is proactive and responsive. I am so happy, feel valued, real quality of service, I cant recommend the team enough.
28th Jun 2021 (17 weeks ago)
I wish Google allowed zero stars because this is what this agency deserves. Very slow with everything (the only exception is collecting money from you!), constantly passing emails to various members of staff, and in the end no one gives a clear answer to your question. When things get tight because they have procrastinated so much, of course it is the tenant's fault, and you end up with no flat and no reimbursement for the fee that you have paid. Additionally, they seem to charge tenants for all sorts of things, and are very unhelpful when it comes to explaining the contract.
Definitely would not recommend.
PS All the five star reviews here seem to have been written around the same time and are quite similar in style. Suspicious, isn't it?
7th Oct 2015 (6 years ago)