by far and away the worst customer experience in anything ever, i bought a flat from these guys with no chain up or down and it took 6 months of me chasing everything up to get it through, stupidly they then offered me a tenant for the property paying 6 months up front, well to say they left the flat a mess is an understatement, 6 months more of me chasing and finally i get some of the deposit money back - i would not use these to buy, sell, let or any other service they could possibly offer - shocking!!!
I just thought everyone should no what a cowboy outfit this Estate Agency is. Run by a bunch of untrustworthy delboys! I think everyone should stay clear!!!
Super firm super service if you want to rent your property out or sell one wilsonwood are the firm I would recommend.
Estate agent cancelled the first viewing very last minute after plans had already been completely changed to try to meet the time of the appointment.
Then travelled long distance last night to view the house for a second time with my girlfriend, only for us to then be stood up by the estate agents again. Waited outside the house for half an hour after travelling long distance through rush hour traffic, tried calling the office but no response, I'd been given no contact details of the person I was meeting so had no other number to call, tried knocking multiple times but no answer. Awful service from start to finish.
Would not recommend.
Stephen Lane and team have been fantastic.
We went with their, up front service, which was the same as the online websites, but other estates agents soon contacted us to say Stephen lanes care will not be great due to paying up front. How wrong they were. We received regularly information packs and calls, then when we did have a buyer and we had problems with him, Stephen Lane himself kept doing everything in his power to help us through even in his spare time. We can not thank you enough for the help you have given us over the last six months x
Ive known steve and simon for many years, and the knowledge they have between them is second to none
I recently used Anthony Quirk to sell my property and can't recommend them enough! From start to finish they were friendly, professional and always kept me updated on the house sale. Would highly recommend them :-)
i sold my house with anthony quirk started off well and then all communication dropped so had to do all the chasing myself re solicitors chain etc and then informed them when exchange was complete