I had very good experience with Hi-Residential for the whole process of my purchase, good communication with Ben and he is very helpful.
After being chased to see if I was interested in a house I viewed which to be honest wasn't up to scratch, I said I wasn't interest because of a few reasons I'd mentioned before and was hung up on! Wouldn't touch them with someone else's barge pole!
This is the first time while I have gone through an agency to rent out a house in UK. Conran did made a smooth ride for me. Robert in particular went above and beyond to help me with everything I needed. Since I am the first timer he listened to my problem , questions and concern and did addressed them patiently and effectively . I mainly dealt with Rob, however few times when he was not available and I had to speak with other staff member, I found all of them very friendly and supportive. Thank you Conran for all the help. Much Appreciated !!
As a perspective tenant, it has been a nightmare trying to arrange viewings through them. I'm a Teacher working heavy hours and their attitude made me just waste time. Every time I'd see a flat on their website and ring them to book a viewing they'd say somebody ''will call me back''. The first time they got back to me the next day at 9am through email, arranging me a viewing at 11 am which obviously I could not make due to work and because they didn't bother to give a call. The second time I never received that ''call back''. The third time I contacted them asking if a specific flat with a SPECIFIC price (which I mentioned) was still available and the person on the phone said ''Yes''. I took time off work, traveled 90' only to be shown a different flat to the one I had requested which was also 300 pounds more expensive. The agent claimed the other flat was not available. The agent did not even excuse himself. He was a rude person, not welcoming, did not even smile for a moment and look down his nose on me when I arrived there (I've dealt with dozens of agents and he was by far the rudest). Never again.
Awesome group. Morgan specifically was great to deal with. She helped address the issue I raised with the management services handling the properties in my close. And she was very quick, efficient and sent through an email when she had set up the process for me. Very professional in my opinion.
Hard work to get information out of. Wont use again
A BIG THANKYOU to Hazel, Will, Luke, Spencer and the rest of the team for their amazing services! You guy's were great from start to finish. Even when minor hiccups arose, I felt supported by you all. I just want to say a special thank you to Hazel - Hazel you are amazing! I really appreciated how you went over and beyond to ensure the sale completed successfully. You were reassuring and patient and I really appreciate that. I completely recommend this estate agent :)
Made an appointment with getagents then received no confirmation from the branch even after emailing. When i called they declared that they weren't interested in coming to the property but didn't even think to contact me to let me know. Ridiculous!
We bought a house through Acorn and Nicola, our agent, was consistently professional, honest and persistent, ensuring the whole transaction went as efficiently and expediently as possible, all the way to completion. Would highly recommend.
James and all the staff where very friendly, knowledgeable, professional and a great help with buying my first home. Highly recommend.
Absolutely impressed with Charlie - a true assets to Anthony Martin. He’s quick, responsive and knowledgeable in lettings. Photos taken and property uploaded online within 1 hour 45 minutes, and I received a call letting me know. Well done Charlie.
So far I've been waiting 21days for my deposit to be returned and keep getting fobbed off by the property maintenance department saying landlords verbally agreed but needs to put it in writing, no further correspondence from them that was a week ago , I'm still no clearer as to when I'm getting this back, I had the house I left completely redecorated before giving back the keys ..quick enough to take the deposit, renters beware!!!!!!