Great help from WHBrown with letting 2 houses whilst I was on holiday. Great communication from Beth and her team. Will use again. Special mention to Sophie for her efficiency and co ordination throughout.
Had a poor experience with this branch, the staff were polite, however they constantly hounded us. We recieved multiple emails and calls, especially when we chose to go with another estate agents. We felt as thought we werent treated as a person but as a money bag due to the companies pushy attitudes.
I have rented through Bridgfords (Halifax) for the past year. As a first time renter, I was completely clueless about the process and Bridgfords were extremely helpful and patient - overall, they provided an excellent service. In particular, Alex went above and beyond, helping me with any questions or problems I had, from initial contact right through to handing the keys back – nothing was too much trouble and I can’t thank him enough.
My partner rented from here and the service was shocking charged for everything no matter how small and the could never get the landlord to fix anything properly he would do it as cheap as possible and Bridgfords would never help getting in contact with him and when ringing up even early u can never get through to them takes ages all in all will never go with them again
This estate agent is over pricing at the moment on the bigger properties. The properties are sat on the market for a long time and do not sell until the vendor either goes with another agent or takes it off the market completely. Just wasting everyone's time really.
I have recently sold my Grandads property with Ryder and Dutton. My sales consultant Charlotte has been so helpful, she was always there for any advice I needed and helped me through what could have been a difficult time. I would highly recommend them ????
Never met a more inept estate agents.
I am currently the tenant of a property they are trying to let.
We are due to move and since the property has been on the market I have received numerous calls for viewings. Because of this I informed them that we could only do set days, to which they ignored. On one occasion I even had one employee very rudely inform me that "this man has taken Monday off work to view this property" to which I replied "well I haven't, maybe he should have checked with us first". One employee actually let herself in with a key whilst we were at home. Maybe I am over-reacting but until the tenancy is up this is our home and that should be respected; strangers should not be letting themselves in with a key. Nonetheless, these incidents were not what prompted me to write this review.
A couple of days ago we were expecting a viewing on a Wednesday afternoon to which they didn't show. After waiting in all afternoon I called Ryder & Dutton to ask why it was they didn't show; during this phone call the woman firstly didn't realise we were the tenants and mistook us for a viewing, very rudely referred to me as "Becky" ( we had been speaking almost everyday and I began the call with my full name so I have no idea how she misinterpreted it) and said that the property was now let agreed. How somebody from the office failed to tell us this I have no idea. We were due for another lot of viewings today and this Sunday and if we didn't get in touch with them ourselves I highly doubt they would have told us that they were cancelled too.
I should have taken our initial meeting with Ryder & Dutton before we became tenants as a warning which I won't even bother going into. From start to finish all they have been is exhausting.
Me and my family are renting our first house through Cornerstone after few years living in England and we are so happy with how they handled everything for us.
The staff is highly efficient, friendly and so helpful. They kept us posted at all times, they listened to every request or complain we had and answer promptly, dealing immediately with the landlord to find a solution.
We didn't move into the house yet, and we already trust them 100%.
Use Cornerstones! If you are selling in North Leeds area I cant recommend these guys enough. excellent attention to detail. James - backed up by Zoe and Justin work tirelessly for you, chasing up vendors, purchasers and solicitors and providing advice where necessary. Highly recommended.