Have used Satchells Estate Agents on two separate occasions to sell my property. They have always been very professional and helpful. I would definitely use them again and have no hesitation in recommending them to others.
The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property , and the agent did not even bother to acknowledge my offer i made. I phoned two days later and the gentleman said oh a better offer was accepted. Did not apologise at all.
5* for Connells Letchworth. All the staff were very helpful and such lovely people. Always had a quick response when needed. A big thank you to their mortgage advisor, Michael & agent, Imogen for being there throughout my property purchase :).
Nicola de Ronde
Did not pass our offer to the vendor in a timely manner preventing us from buying a house we really wanted because we refused to take their mortgage. Very unprofessional.
I would definitely recommend Taylors if you are thinking about selling your house: they are very experienced, professional and fast, from valuing the house (thank you Matthew), taking pictures by a professional photographer (very nice lady) and organising a dozen bookings within the first weekend (thanks Liam, Shawn and Rickie). The house was sold within 3 days of it being on the website and I could not have negotiated a better price myself! Forget Purple Bricks, go with Taylors, the money is well spent.
Elaine the 'Mortgage Advisor' here is terrible. She didn't have a clue about what we were enquiring about, she constantly cancelled appointments last minute(one of the excuses for cancelling an appointment with us was 'there is another customer here I need to see to.') and the last we heard from her she was sending us out a Certificate which we needed asap and it never arrived, so we kept ringing her but she was never 'available' and has not got back to us to this day. I don't know, you hand these people your business and they don't take it! Seems ludicrous to me! Well I am taking my business elsewhere.
I cannot express how unprofessional this woman is and she is far too inexperienced to be doing the job as she was always asking other work collegues questions she couldn't answer.
I will also be complaining in more depth to head office.
We were extremely impressed with Country Properties Letchworth with the smooth process in selling our house . Ian maintained contact with us from the start to the end of the sale, meaning that the process was not only swift and efficient but virtually stress free . Thank you for the excellent photos and guidance in preparing our house for sale ...
We found Simon, Paul and Ian to be very professional from the first moment we met them.
They marketed our house, found a buyer and the whole transaction was dealt with very well despite the issues we had with the Heritage Foundation. Well done guys we will not hesitate in recommending you.
Baldock Road, Letchworth Garden City
Fantastic service, with friendly helpful staff. Made the process as stress free as possible. Would recomend to anyone
I contacted Alexander Lewis estate agents for some property selling and morgatge advice. I spoke to a gentlemen called Glenn who was very professional and helpful. He guided me through the process and put me through to their morgatge advisor David who broke down everything for me and helped me a lot with all my questions I had. He was very upto date with his knowledge and put me at ease with all my worries.
Overall an excellent experience