The team are all brilliant and always go above and beyond to help clients as much as they can. Top estate agents, can’t say I would use anywhere else in Llanelli.
Morally devoid. I tried buying a house via John Francis a few years ago and was shocked by the service. Initially warm and friendly, I agreed a purchase price above the asking price. Having started conveyancing and progressing with the mortgage they called me to let me know a higher offer was received and told me I'd have to raise my offer to continue the purchase. This is shocking given that I'd already offered more than the asking price.
The REALLY shocking thing was that when I discussed this with them they kept saying 'this is legal' which I understood, but they didn't seem to understand that what I was saying was that it was immoral and unscrupulous business behaviour. Worrying that they really didn't seem to know the difference.
Excellent service from the team at Gorseinon office couldn't do enough for us when we bought our house nothing was to much trouble kept us informed every step of the way would recommend this office to anyone buying or selling their home
Not the best experience, so many issues I can’t be bothered to list them all. Last straw for me was receiving a demand from their head office for the EPC for £95 despite being told by this branch that I didn’t have to pay it. Find another estate agent to do your selling for you.