Luke was always there when I needed anything. very responsive and helpful
1st Dec 2021 (7 weeks ago)
Terrible estate agents.
This establishment is beyond laughable, it's shocking they are allowed to operate after the amount of laws they've broken. Tenants are ignored and not viewed as customers. I've had several legal disputes with them and they had to be forced by the environmental health branch of the local council to take any action on the mould growing in several rooms in the house, because they had done nothing, despite months worth of pictures, phone calls and emails from me informing them of the issue. During the time where the work was being done they had me put up in pitiful accommodation which can only be described as a small room. They have allowed themselves entry into my property without my prior knowledge or consent on more than one occasion and both the police and council were informed of this. About 2 weeks after the work was carried out the mould started to grow back.
Although the mould was indeed the main issue, it was far from the only one. I've had to replace a broken toilet seat because they refused. I've put up with a broken oven since I moved in, because they simply refuse to acknowledge it's damaged. Leaky taps, broken radiators, a damaged front door, all of which I've paid for because they simply refuse to deal with anything that isn't making them a profit.
The one 5 star review on here was written by a member of their sales team, a horrible man with the interpersonal skills of a 2 year old who's had his favourite teddy taken away.
I would do yourself a favour and run in the opposite direction of these disgusting con men.
5th Mar 2016 (5 years ago)