I manage several properties in the local area and now I only list them with pattinsons Ashington office. The whole team are very friendly and have a very proactive attitude when it comes to securing high quality tenants for my properties. I used other local agents in the past and there is no comparison to the high quality service you receive from the team in this office. They are by far the best lettings agent in the local area.
Really impressed with the choice of properties and the helpful attitude of the Staff.
Very disappointed with the service from this office, I had 4 viewings booked in, I was running late to the first I did ring her to tell her I was going to be late and she never went to rest of them.
Will not recommended
Absolutely diabolical service, would not use or recommend, didn't even want to give one star. The staff struggled to get my name right which is the height of ignorance. Continuously talked over me during telephone conversations and generally highly unprofessional. It is apparent the team are quite old-fashioned in their methods and are yet to understand that we are in 2017.
Basic skills were not met include poor pictures and incapability to display property to it's fullest potential. The team were constantly making up excuses and seem to like people to drop their prices in order to get a quick sale.
Very very rude and gave no interest when I called to take property down with them nor did they ask for any feedback on their service.
AVOID LIKE THE PLAGUE!
amazing service from the girls, so happy to help and when they asked for feedback i had to leave a public review on how much i appreciated their hard work!!! this branch has completely changed any past opinions i had on them
Not to be trusted. First time buyer advised me not to have work to be finished written into the contract due to costs and was told they would he finished before I moved in (in my naivety I trusted them). Work not completed, some but not all keys handed to me as some had been left with a builder so had to call an urgent locksmith out for safety and when I complained they essentially said I shouldn't have trusted them and had it written into the contract. Shocking service.