I've recently used Horts Estate Agency for both selling my property and also buying a new one at the same time. This was my first experience of undertaking both of these activities, but I have to say that working with Horts made the whole experience seem smooth and much less stressful than what I was led to believe moving house would be. I found the staff all very friendly, helpful, knowledgeable, proactive and eager to please.
With guidance and support of each stage of the processes, Horts kept me informed and moving along in an efficient and timely manner, without being pushy or aggressive like you sometimes hear estate agencies being. Overall, I would wholeheartedly recommend anyone considering Horts as their choice for moving house, either buying, selling, or like me, both! Very pleased with my experience! AA+++
Dealt with Dorian who was very smug and Orange. He completely ruined my chances of getting the property, didn't even ask basic questions like job, salary etc ( which is probably double what he earns). He only cared about credit then ushered me out the door with the line "you might here from me"
. Am not the only person I know to have dealt with him and think he was useless. Avoid
We've used Edward Knight on many occasions when purchasing buy-to-let properties.
They've always been extremely "on the ball" and have kept us up to date through the whole purchasing procedure. Paul and Jemil have handled may purchases for us and they are both wonderfully professional.
We have then passed our properties to their lettings department where their manager, Simon has dealt with all aspects of letting and managing our houses.
As we are older and less hands on than we used to be, it's great knowing you are in safe and competent hands. We wouldn't use anyone else.
I would not use this estate agency. Unprofessional, rude. I'm not sure who gave them the idea they have a god like status - You are an estate agent!
Extremely poor experience. Newmans kept chasing after myself and my mother to advertise our house with them - once we went with them, they lowered the house price on the market (to get easy sales) without telling us - when we got in touch to ask why they did this without our consent, they said its their way or the highway! They also made us pay for a 1 day auction promising they had various people interesting in making offers - we paid for it and they hadn't organised anyone to turn up!
Also, the manager of this brand is constantly changing which makes continuity difficult!
Not a good experience - not sure who Jenny persons is(Mentioned in other reviews), but she certainly doesn't reflect the standard way of dealing in Newmans - have found most of the sales guys here to be full of hot air, riding on a reputation which they no longer live up to - far from it!