I've recently used Horts Estate Agency for both selling my property and also buying a new one at the same time. This was my first experience of undertaking both of these activities, but I have to say that working with Horts made the whole experience seem smooth and much less stressful than what I was led to believe moving house would be. I found the staff all very friendly, helpful, knowledgeable, proactive and eager to please.
With guidance and support of each stage of the processes, Horts kept me informed and moving along in an efficient and timely manner, without being pushy or aggressive like you sometimes hear estate agencies being. Overall, I would wholeheartedly recommend anyone considering Horts as their choice for moving house, either buying, selling, or like me, both! Very pleased with my experience! AA+++
Dealt with Dorian who was very smug and Orange. He completely ruined my chances of getting the property, didn't even ask basic questions like job, salary etc ( which is probably double what he earns). He only cared about credit then ushered me out the door with the line "you might here from me"
. Am not the only person I know to have dealt with him and think he was useless. Avoid
What can I say! Paul was amazing from start to finish, excellent communication throughout the whole process which seemed to be seamless. Paul was always more than happy to give me his time when I had questions and would always come back to me with answers when he said he would. He certainly made me feel a very valued customer. Ayden and everyone else that I dealt with at Edward Knight were always so polite and helpful. Thank you Edward Knight for helping me start the new chapter of my life. 100% recommend Edward Knight to anyone looking for an estate agent. Top Class. Thank you
I would not use this estate agency. Unprofessional, rude. I'm not sure who gave them the idea they have a god like status - You are an estate agent!