Having bought my first house this year - I couldn’t recommend this branch anymore! They provided me with an absolutely fantastic service and helped guide me through what is usually a daunting process for anyone - which was made to be very easy and straight forward! I was provided with an amazing deal on my mortgage by the very efficient Jenny Turner and I can’t thank Lee Cooke and his professional team for all their hard work and efforts. Will definitely keep them in mind for the future!
Terrible lettings service. We are landlords and now because of their incompetence we are now selling. We are not bad landlords but they continued to hassle us over a leaking tap we which was not causing any issues. They do not hassle tennants for missing rent do not care. They are not bothered about the landlord at all. Don't use them to manage your property all they want to do is make money.
Our contact with Emma was fantastic....! Brilliant customer service and she ensured our sale & purchase went through without any hitches. Can't recommend her enough!
Communication is the biggest issue.
I didn't trust what they said.
Viewings with buyers not turning up with weak reply & general progress chasing from branch .....
Felt lied to..... more than once.
Passing of information within the branch between staff members wasn't acceptable level. Overall too many part-time staff so service badly lacked continuity of care. Pogress chasing was frustrating. Nobody owned anything very lack luste attitude. Once past the level of service given at valuation stage(which was the reason we used them) i had no confidence in the branch being truthful. Which was horrible feeling.
I used EweMove recently to let out a property in Shrewsbury. The experience from start to finish was nothing short of perfect. Both Beverley and Greg were extremely knowledgeable, efficient and friendly. The property was let out in a matter of days and all the necessary paperwork taken care of promptly. The most pleasurable experience of letting a property that I've ever had. Thanks guys.
Very pleased with the service we received from Ewemove. Wish we'd gone with them sooner. Very professional presentation of our property and attention to detail well above any we received from other agents. Thank you