I mainly dealt with Karen Hall at the Truro branch and must say that I found her to be extremely efficient, knowledgeable and friendly and would not hesitate to recommend her
Wanted to view a cottage, the office junior gave me the post code turned out to be a grotty development. Meanwhile the cottage had been let
Waste of time. Perhaps that's what you get when you employ inept people.
Would not recommend.
We met Clive today and must say we were very impressed with his knowledge of Perranwell Station and his immediate friendliness. A true local agent who has the sellers' interests at heart. TOP RECOMMENDATION
Avoid these agents at all costs,took Thursday last week to go to office and meet Clive...
Put an offer in and got told it's going to sealed bids ok we said and put our offer on paper it got accepted was really happy on Friday Clive phoned me and said congratulations on your purchase.
Then on Monday got told by his collegue that they had a offer over our price.
What a joke Clive pearce
Market your houses at the right price and stop wasting People s time.
We would highly recommend Phillip Martin. Lauren, James and the staff are all extremely helpful. Lauren was our point of contact, who dealt with everything efficiently and kept us informed. We had quite a complicated sale with a few hurdles to deal with, Lauren assisted us through it to help resolve the issues and kept in touch with the buyer and conveyancers to ensure good communication and speedy results. Thank you to Lauren – we couldn’t have done it without you.
What an appalling letting agency.
We are landlords and business owners , who are moving to Cornwall to build our dream home.
We have need of a rental property for 6-12 months, whilst we find a plot and then build.
We have a generous monthly budget and yet we were pre - judged and treated like “rental scum”
FOR PROSPECTIVE RENTERS :
This agency tends to do “block viewings” , meaning that if your timing requirement doesn’t fit their “block viewing” - forget it ! when My wife asked the salesperson “debbie” if we could do a viewing separate to the “block viewing, she told her “well after a block viewing we will let it anyway, so the block viewing date is the one, you need to attend” I guess other people don’t run their own businesses or have busy lives?
FOR PROSPECTIVE AND EXISTING LANDLORDS:
We had viewed a previous property with this agent and decided not to rent it (no oven, fridge dishwasher or access for large trucks) - access is kind of essential when you move into a rental property isn’t it ?
Debbie the (sales agent) promised to add us to a text list - to alert us to new properties. We suddenly saw several more properties become available and surprise, surprise , we had no text alert!
This agent Is not accommodating to retail customers and is simply not conscious (or don’t care) that vacant properties cost landlords money!
if you are a landlord who has property listed with this business and its not being let : don’t trust my words - make a mystery call and you’ll quickly see what I mean!!