Y Butt
Alison was the sales negotiator in my first flat purchase, representing the vendor/flat.
She has been absolutely great throughout the whole process - quick, efficient, honest, and supportive!
She did everything she could to ensure the sale completed!
Thanks again Alison!
Would highly recommend.... Read more
Buyer
9th Apr 2025 (14 days ago)
O Vocat
The prospect of a property-sale is daunting and potentially fraught, but I was immensely fortunate to have the benefit of Ms. Alison Somerville's admirable instincts, energy, conscientiousness, ability and affability.... Read more
Seller
20th Mar 2025 (5 weeks ago)
T Zhang
Alison the letting negotiator has been absolutely amazing throughout the process. She has went above and beyond for me to have a quick move in date than planned! Very helpful and definitely will recommend!... Read more
Tenant
24th Jan 2025 (13 weeks ago)
K H
Avoid at all costs. These people tactics are really low. They contact landlords in the area & filling their heads with BS & disinformation on current market prices in the hope of bringing new tenant for a commission! My Landlord raised my rent due to these clowns feedback to him...they didn't even had any benefits from this!
Edit: The person responding to these reviews must be really slow-witted... Show me where did I say I've rented my property from your agency? I was simply referring to your low tactics contacting landlords in the area! Even further, where did you read my name to claim that you have no record for it lol Just talking out of your a$$? don't you? It's just another indication of lies and bad practice of your work ethics...typical sales men.... Read more
11th Mar 2023 (2 years ago)
S davis
I had some dealings with Sam and Jonathan with regard to the sale of a flat.They were the best agents I have ever dealt with: very knowledgeable about the market and the conveyancing process, attentive and always kept me informed of developments. They were willing to go the extra mile and were extremely hard-working and determined to do the best for the client. I particularly liked the fact that they were able to think outside of the box and were supportive and calming during stressful patches. Alexanders' terms are fair and reasonable with no horrible hidden catches and this firm is a credit to the estate agency business. I thoroughly recommend them. Thank you very much Sam and Jonathan.... Read more
1st Jun 2022 (2 years ago)
T Sharrocks
We are currently renting a flat that was found through Alexanders. They (Sam in particular) made the process very simple and kept me informed throughout, and they were very patient with us when we had delays caused by another estate agent.
My only complaint is the inability to sign digitally, especially for guarantors who had to travel a significant distance to sign. If we could have used DocuSign or similar for the guarantors, that would have been very helpful!... Read more
Tenant
4th Mar 2022 (3 years ago)
R Katz
Paul Greene has been highly dedicated and hardworking both in our sale and purchase. He managed all the problems which arose with patience and diligence. Paul is a reliable, fair and friendly person, and I would totally recommend working with him. Thank you Paul!... Read more
Seller
2nd Jul 2021 (3 years ago)
S Hunya
Alexanders helped us completed a flat purchase in a timely and professional manner. Our agent Paul Greene was extremely helpful, he was there to guide us on every step from arranging the first viewing to connecting all the parties during the legal process. We were able to complete in time within the stamp duty holiday. Thank you.... Read more
Buyer
30th Jun 2021 (3 years ago)
G O'D
Alexanders handled the sale of my newly purchased apartment. Paul Greene was very responsive in keeping all parties well informed through the process, which is a skill in itself to keep everyone on track to a closing. He was a calming voice when the usual issues arose during the sales process and made the whole process stress free. I would highly recommend.... Read more
Seller
24th Jun 2021 (3 years ago)
A Wolinsky
We had to find a new flat to rent in the area at short notice. Sam was really helpful and great when it came to viewings, negotiations with the landlord and our requests. He was also an absolute pleasure to deal with throughout.
Generally also found Alexanders more professional to deal with than previous agencies we have rented through.... Read more
Tenant
2nd Mar 2021 (4 years ago)
P Fletcher
Brilliant service and incredibly helpful. Highly recommended!... Read more
9th Feb 2021 (4 years ago)
R Cory
I was delighted with the way that Alexanders handled the sale of my property. Paul Greene was very diligent in keeping buyer, seller, solicitors, managing agents and others fully engaged and informed through the process, and made a huge contribution to proceeding to completion within the expected timeframe despite the various challenges from Covid. I would happily recommend Alexanders... Read more
Seller
29th Jan 2021 (4 years ago)
M Koullapis
Look no further when it comes to property consultants. Alexanders will not disappoint you - they do what they mean. Highly recommended.... Read more
5th Oct 2020 (4 years ago)
N Shaki
My flat had been on the market for a year and a half before I put it up with Alexanders. Paul sold it for me two weeks before lockdown. We had only had it on at Alexanders a couple of months. He is a solid, persistent, experienced and loyal agent.... Read more
Seller
5th Aug 2020 (4 years ago)
P Mackness
possibly the nicest and most professional letting agent I’ve met in my life. thanks Sam!!!... Read more
Landlord
28th Jul 2020 (4 years ago)
T Hill
Unprofessional agents!always in late and sometimes don’t even show up at the appointment... Read more
26th Feb 2018 (7 years ago)
H Mitchell

From the moment we walked through the door of Alexanders looking to rent a flat temporarily I noted the obviously above average service we were given. The staff were solicitous, understanding, patient and very professional throughout. We were inspecting suitable properties within an hour of our first visit. Based on this experience, particularly when compared to the other agents we visited at the same time in the area (I think we visited most of them in West Hampstead during this process), I opted to appoint Alexanders as the sole agent for the sale of my flat. This was the best decision I could have made as things turned out. Both I, as the seller, and the buyer (who regretted not having chosen Alexanders once it became clear how efficient they were compared to their agent), were immensely impressed with the personal service, advice and expertise Alexanders showed throughout the sale. As I live overseas and could not be present throughout the process, I relied on Alexanders not only to find a buyer and complete the sale but also to handle oversight of the renovation and cleaning of the flat before it went on the market. This was service above and beyond that which we contracted for, and the results were entirely satisfactory. I unreservedly recommend Alexanders as an agent. They are simply the best. Heartfelt thanks to Reuben and his team for turning what could well have been a traumatic and fraught train wreck in less capable hands into a calm, professional, profitable and ultimately highly rewarding experience.... Read more
Seller
21st Jul 2015 (9 years ago)
C fitzsimons
I've used Alexanders as an estate agent for a flat purchase, and then letting it and finally selling it. They've been great every time. Reuben is brilliant to deal with, organised, up-front and honest. We chose to return to them when we sold because we'd been so impressed with the way they'd dealt with us when we bought the flat. Really recommended (and the photographer they use will make your home look really fab!).... Read more
Seller
13th May 2015 (9 years ago)
D Stevenson
I was delighted with the personal service when i bought my flat in West Hampstead.They showed me a range of properties until I found one that suited my needs. In contrast to some of the other local agents....no names....they were always helpful, never pushy and guided me through the whole process including negotiating a fair price. They're a nice bunch of people with whom I feel I have a continuing relationship. I have no hesitation in recommending them wholeheartedly. If or when I come to move again they will be first on my list.... Read more
Buyer
1st May 2015 (9 years ago)
J Graham
Alexanders Estate Agents are an integral part of the West Hampstead and Fortune Green community.
I have been working with Reuben Miller for 6 years on community projects. In addition to sponsoring the Jester Festival, Reuben was instrumental in setting up the Christmas Market. Alexanders has funded water butts for the nature reserve on Minster Road and sponsors Love Parks with Friends of Fortune Green among other projects.
I have referred several people to Alexanders, some have bought,sold or rented properties. They tell me that they appreciated how they were treated - honestly, respectfully and they weren't pressured by Reuben or the staff at Alexanders.
A 5 star estate agent with 10 stars for social and corporate responsibility... Read more
29th Apr 2015 (9 years ago)
M Everett
As both a local resident and Camden-based Chartered Surveyor, I have known and had business dealings with the team at Alexanders now for many years and I have always been impressed by the way they manage to combine running a successful, family-owned, independent estate agency, with both professionalism and ethical values and keeping community interests at heart; a rarity indeed in this highly competitive and often unscrupulous property market.... Read more
29th Apr 2015 (9 years ago)
C Berlin
I have known and worked with Alexanders and especially Reuben Miller on and off for more than 15 years.
During that time I have found them to be diligent, knowledgeable, pro-active and professional.
I would highly recommend them to anyone looking to buy, sell, rent or have rental property managed and have only recently passed on a client to them directly such is the confidence I have in them.
5 stars without a shadow of a doubt.... Read more
27th Apr 2015 (9 years ago)
M Grist
I have been a landlord with Alexanders for over ten years, and have always found them to be a friendly, professional agent with a strong ethical code of practice. In my experience they are also prepared to go above and beyond their set duties to help the client (tenant and landlord). This personal service from an independently owned agent, with whom you can build a genuine long-standing relationship based on mutual trust, is invaluable. I thoroughly recommended them.... Read more
Landlord
27th Apr 2015 (9 years ago)
P Rico
I have been dealing with Alexanders for the lettings of my property since 1994 and I have always been very happy with their services. I truly recommend them for their services, 100%. Thank you for your past and future services...... Read more
Landlord
25th Apr 2015 (9 years ago)
D Murphy
I have been dealin with Alexanders quite a lot in the last couple of years and just love them, could not recommend they're services highly enough, truly a breath of fresh air in comparison to other agents.
They really are a cut above the rest when it comes to dealing with my property, and i believe everyone else's..
Thank you guys for making the process of dealing with an estate agent so easy, and i look forward to receiving that same amazing service in the very near future
Regards
Daniel... Read more
23rd Apr 2015 (9 years ago)
N Cesare
Alexanders are an excellent agency. They are passionate about what they do and offer a personable, none jargon approach to finding your home.
They have great local knowledge as they have been around for years.
Couldn't recommend them highly enough.... Read more
23rd Apr 2015 (9 years ago)
I Rehman
I have been working with Alexanders for over 6 years and it has always been the human side I have enjoyed most. They talk to you, understand your needs and get the job done competently. Pop in and have a chat! You seriously wont be disappointed!... Read more
23rd Apr 2015 (9 years ago)
L Training
Alexanders Estate Agents are such an integral part of the West Hampstead community, and know the area so well. They do what they say they are going to do, when they said they were going to do it - a rarity indeed! I would absolutely recommend anyone looking for a local estate agents to make Alexanders their first call.... Read more
23rd Apr 2015 (9 years ago)
A Cannon
Scum of the earth. DO NOT DO BUSINESS WITH THEM UNDER ANY CIRCUMSTANCES.... Read more
25th Feb 2014 (11 years ago)
C Rourkman
They are Criminals full stop. They are the worst estate agents I have ever had the misfortune to come across. They directly lie to tenants, even when presented with evidence contrary to their false stories. They deceive, lie and refuse to carry out basic repairs to maintain basic health and safety. They have no honour or dignity and are the most blatant criminals I have ever seen. Particular highlights include - screening calls because they know you need a repair but are refusing to act; lying to your face and even calling you a liar for presenting evidence of their deceptive behaviour; harassing tenants and attempting unlawful eviction. DO NOT RENT FROM THESE PEOPLE UNDER ANY CIRCUMSTANCES.... Read more
Tenant
4th Jan 2014 (11 years ago)