M May
Everyone at Allen & Harris has been amazing throughout the house selling and buying process. Neave especially needs a mention for her ongoing patience as I had many questions throughout. Thanks to Steve also, for his great negotiation skills.
I would highly recommend using Allen and Harris.... Read more
Seller
5th Oct 2024 (18 weeks ago)
D Robbins
Excellent service from all the team especially Neave who dealt with our sale.... Read more
Seller
18th Sep 2024 (21 weeks ago)
N Eedle
Neave has been amazing over the last three months, helping me to buy my first house. I first contacted Allen & Harris in person and from the get go she was very friendly and professional. I wasn’t made to feel awkward and trapped during viewings unlike prior experiences, which was a huge relief. I used independent companies for my mortgage, conveyancing and surveyor but it was nice not to be hounded into changing my mind and using theirs.
Neave kept me constantly updated throughout the process which was a life saver while my solicitors were unreachable. I honestly couldn’t fault her at all, she’s been great.
An asset to the team.... Read more
Buyer
15th Sep 2024 (21 weeks ago)
C Godfrey
Really impressed with Allen & Harris Westbury, they were really helpful and attentive during the purchase of our first property. Neave was particularly excellent to deal with. No complaints at all!... Read more
Buyer
20th Aug 2024 (25 weeks ago)
C Wheeler
I chose Allen and Harris for my house, my sale was anything but straight forward due to personal circumstances but Neave and the team were excellent throughout the whole process, navigating the different challenges when they arose and ultimately holding the pieces together until completion.... Read more
Seller
29th Jul 2024 (6 mo. ago)
C Davey
Excellant Assistance with a Purchase of a property Ella & the team were Excellant with every step... Read more
Buyer
28th Jun 2024 (7 mo. ago)
J Goodby
They were honest, very professional, listened, understood and didn't take the 'stack it high, sell it cheap' approach to our valuation as others wanted to. Sold the house in 10 days at the full asking price and have been a pleasure to deal with. Don't let the stats online fool you, this is a very good Estate Agency.... Read more
Seller
20th May 2024 (8 mo. ago)
S MacPherson
I couldn't have asked for a more professional
service and l'm so glad I chose Allen & Harris. I
was kept updated at every stage by polite,
<nowledgeable and helpful staff. Every stage
was dealt with in a timely manner and all issues
were smoothed out and handled expertly. A
nuge thank you to the team!... Read more
25th Apr 2024 (9 mo. ago)
E Clark
Recently purchased a property with Allen and Harris. Neave crook helped us through the process and was very helpful with any questions we had and made the whole process run smoothly on our side. Highly recommend!... Read more
Buyer
4th Apr 2024 (10 mo. ago)
S Babatunde
Fantastic effort by the whole team, friendly and hardworking group of people. Special mention to Stephen Mathews who found what we were looking for.... Read more
26th Mar 2024 (10 mo. ago)
K Dawkins
Allen & Harris were very efficient, from the start of working with them. They came within a few days to view the house, we sorted everything in that visit- price, marketing, contract and strategy for selling . The house sold straight away and it took around 3 months in total. The only thing I didn't get to grips with was 'my account ' as I couldn't find up to date feedback or information regarding the state of the sale, however if I called the staff were able to help me. Stephen was very helpful.... Read more
Seller
26th Mar 2024 (10 mo. ago)
B Jones
Could not recommend the team at allen and harris Westbury highly enough! They sold our property before it even went live on the website! all down to what seems an incredibly proactive sales team. Jack was very knowledgeable, professional and friendly when appraising our property and remained throughout the process. We dealt with Neave throughout the sale who went above and beyond her job role in what was quite a tricky process to ensure our sale made it through to the end successfully. Great communication within this office too as someone was always able to answer our questions or relay them on to someone who could. Will most definitely being using them again!... Read more
Seller
21st Mar 2024 (10 mo. ago)
S Frith
We've recently change estate agents after having house on market for around 18 weeks, we were handle by Neave and Stephen, both being really friendly and keen to help us sell. Within a week of them advertising our house we had 4 viewings set up and after the first 3 viewings we already had 2 offers made on the house. So grateful to them and we are still going through sale process but they all has been great so far... Read more
Seller
3rd Mar 2024 (11 mo. ago)
J Sangwin
Neave is a true asset to Allen & Harris. Whilst she was off on annual leave I did speak to a male who I found incredibly condescending and had it not been for Neave my review of Allen & Harris would not be as favourable.
We had a tricky last couple of weeks before exchange and I felt Neave was really on the ball in terms of getting and sharing updates.... Read more
15th Nov 2023 (1 year ago)
J bister
Used Allen and Harris to sell our house. The service and communication was fantastic. Neave always kept us up to date via email as well as being amazingly helpful when we called. Everyone there knew exactly who we were when we called or even popped in. Even though the chain took time to complete, they provided the best service throughout. Also used their mortgage broker, who again was amazing.... Read more
Seller
7th Oct 2023 (1 year ago)
P Hubbart
A Gospel preaching church. Every one was very friendly. A good Sunday morning service. Great sermon and childrens talk.
Parking in the main car park which was just a minutes walk away.... Read more
26th Sep 2023 (1 year ago)
L Wiltshire
Put my house on the market back in April with Allen and Harris Westbury. from the very start communication was brilliant. the team kept me up to date on all viewings and offers, I was able to have very frank and honest conversations with Jack regarding offers, We accepted an offer around Easter, its taken a little while for conveyancing to be completed due to a rather large chain, but the team have kept in touch regularly throughout. Allen and Harris have been my main point of contact for everything, even though our purchase was with a different estate agents. Also a great big thankyou to Ellie, for listening to my frustrations and celebrating on the phone with me when we finally exchanged contracts this week.... Read more
Seller
12th Sep 2023 (1 year ago)
E Manaia
Fantastic estate agents from start to finish. I viewed houses with Jack, he was very knowledgeable, friendly and polite. We went through the buying process with Allen and Harris, they were excellent, especially Neave and Kyle. Kyle helped with the mortgage and insurance. Neave was always able to help, if you need answers, she'll get them! Thank you... Read more
Buyer
4th Sep 2023 (1 year ago)
C Pearson
Excellent team! Fantastic mortgage advice and support from Kyle.
Great communication from Neave and all the team, they are all very helpful!... Read more
17th Aug 2023 (1 year ago)
S Mani
I had a very positive experience with Allen and Harris estate agent recently. We managed to secure the property in a span of 2 days . Thank you... Read more
16th Aug 2023 (1 year ago)
J Tett
The team at Allen & Harris are amazing. We dealt with nearly everyone on the team at one point or another, all of them are knowledgeable, friendly, and passionate about what they do. They worked hard to get us a sell quickly and dealing with any queries we had straight away. Definitely recommend Allen & Harris to anyone buying and selling.... Read more
Seller
16th Aug 2023 (1 year ago)
L Harris
Would highly recommend Jack and the team at Allan and Harris Westbury absolutely brilliant service.... Read more
10th Jul 2023 (1 year ago)
I Richardson
My main contacts are Jack Pike and Neave Crook. Jack has always been open and frank about pricing and market conditions and both Jack and Neave will keep me up to date at the moment of any significant event affecting the sale of my late mother and father's property. They have enthusiastically pursued a sale at all times and I would recommend them to you.... Read more
Seller
10th Jul 2023 (1 year ago)
SunRa59
It didn't take long to find a buyer - so no complaints. Each member of the team did a good job. Many thanks.... Read more
Seller
5th Jul 2023 (1 year ago)
S Hopkins
Cannot recommend Allen and Harris enough. I have dealt with Jack, Steve and Neeve during my sale/purchase. Neeve was very prompt in getting information back to me and has been very helpful answering questions when showing us around property
Thank you... Read more
Seller
3rd Jul 2023 (1 year ago)
R Webb
I am delighted to give Neave a well-deserved 5-star review! Their exceptional service included booking four consecutive viewings in a single day, and remarkably, each property perfectly met the criteria I had specified. Neave's extensive knowledge allowed them to address all my inquiries with confidence and clarity. Moreover, their professionalism and respect towards the homeowners were exemplary. Neave consistently demonstrated a polite and considerate approach when visiting each property. I cannot emphasize enough how grateful I am for Neave's outstanding assistance throughout the entire process. I highly recommend Neave to anyone seeking a remarkable and stress-free property search experience.... Read more
3rd Jul 2023 (1 year ago)
J Edwards
I have been impressed by the friendly efficient staff in Allen and Harris, Westbury. All of whom have given me clear explanations at every stage of my dealings with them. I have had several viewings and one which has led to an offer being placed. At all times I have experienced professionalism and friendly service. Thanks to Ellie and Neave for all their help.... Read more
1st Jul 2023 (1 year ago)
J mason
Neave has been amazing in helping to find the right property for us and she really goes out of her way to be helpful and informative which we both appreciate. We are impressed by her professional approach and her willingness to listen to our questions and concerns. Neave is an asset to Allen & Harris and we would definitely consider using them again in any future sale or purchase.... Read more
30th Jun 2023 (1 year ago)
C Luckham
Everyone at Allen & Harris has been excellent throughout our house sale process . Jack and Neave especially need a mention for their patience and professional , expert way they dealt with any problems thrown at them .
Highly recommend using Allen and Harris , we were in touch constantly , advice always given and problems talked through . Wouldn’t hesitate to use them again ! Fantastic from start to finish ????... Read more
Seller
30th Jun 2023 (1 year ago)
V Vaksala
Brilliant service. Neave and her team helped us lots to find our dream home. We got brilliant mortgage advice from them and I highly recommended their service. They guide us well as we are new to this area. I appreciate their efforts and thanks them again. ????... Read more
Buyer
29th Jun 2023 (1 year ago)
M Yeoman
Me and partner had a truly stress free enjoyable experience House viewing and finding , a special thanks to Neave who helped use step by step in the property viewing and searching process , very friendly, professional .... Read more
3rd May 2023 (1 year ago)
D Short

So… Kyle Marsh….
First time buyer here, went into it blind not knowing a thing about how to purchase a house, nearly went with a couple of brokers and to be honest if I did then my first house buy would’ve been a disaster, especially with the cloak and dagger “best interests” of other advisors.
Kyle Marsh, he’s made this whole process absolutely stress free. When I say he has your best interests at mind, he does. He was proactively finding us the better rates, keeping in touch with us from start to finish, and even found time for us on a weekend when our meeting was delayed due to IT issues out of his control. He’s a level headed professional who isn’t a robot trying to sell sell sell, he’s on your level and has the perspective and courtesy that others lack He is an absolute asset to this company, and I will be using this company, but specifically him again in 5 years time.
Thank you Kyle, you’ve been an absolute hero throughout this entire process. You are a star.
Thanks!
Dexter & Lauren... Read more
Buyer
2nd May 2023 (1 year ago)
S Wickens
went for veiwing with Neave very helpful good veiwing thankyou.... Read more
26th Apr 2023 (1 year ago)
C Harris
I have had nothing by positive experiences with Allen and Harris. Neive has been amazing at getting houses booked in to view and was really efficient with when and where they were. Jack was fabulous at showing us around and really sold the houses that we viewed.
Thank you to the whole team!... Read more
27th Mar 2023 (1 year ago)
D Mcilwaine
Within a short while of meeting Neave Crook and her colleague, Eleanor Raw from Allen and Harris I knew they were the right people to sell my house. Neave's understanding that I was not just selling a house but a home I'd put a lot of effort into was reassuring and the reason I decided to go with them.
Throughout the whole process, Neave and the whole team were true professionals. I would highly recommend the whole team and will certainly use them again!... Read more
Seller
27th Mar 2023 (1 year ago)
This agent went to a lot of trouble to help with my enquiries and on viewing the property it was the first time I have felt that the agent knew exactly what they were talking about. I have viewed numerous properties recently and this was the best service I have received by far.... Read more
Buyer
20th Mar 2023 (1 year ago)
R S
I would like to thank everyone at Allen & Harris for all there help in selling my property . A big thankyou to Neave and Ellie, they are very proactive and always keep you informed . I would definitely use Allen & Harris again .... Read more
Seller
19th Mar 2023 (1 year ago)
C McClane
After viewing multiple houses for some time and dealing with varied Estate agents. I have been extremely impressed with Allen & Harris. I have had the pleasure of 'Neave' meeting me at different properties, always being punctual, polite and enthusiastic. Neave would always be happy to help in any way, an absolute asset to this agency.... Read more
17th Mar 2023 (1 year ago)
W Bruno
It was a pleasure to work with this lady. She helped us through a VERY difficult situation and we came out of it with a very agreeable result.
She is to be highly thought of.... Read more
8th Feb 2023 (2 years ago)
S Ferrett
Whilst house selling and searching for a property to buy we have mainly dealt with Neave. I cannot praise her enough. She was very professional but also had a friendly reassuring manner which made my husband and myself feel totally at ease.
In fact everyone within Allen and Harris Westbury have been exceptional with their help and knowledge.... Read more
Seller
7th Feb 2023 (2 years ago)
K King
We have been for many viewings in Westbury in recent months while looking for our home. Allen and Harris have been brilliant for viewings with knowledge of the property and actually able to answer some questions we had. Neave on multiple occasions as well as Courtney have been beyond helpful and I couldn’t recommend them highly enough.... Read more
17th Oct 2022 (2 years ago)
B Winn
Neave was excellent at communicating very pleasant face to face. She helpfully arranged several viewings of the property we were interested in and answered any questions we had in good time. We've also had regular updates from Jack. Certainly a good impression so far.... Read more
7th Sep 2022 (2 years ago)
M Turner
Neave and the team in Westbury have been super helpful in selling my property. From booking the inital appointment to the valuation, getting the property on the market and getting it sold; they have been responsive, reliable and trust worthy. Well worth speaking to them if you are considering selling!... Read more
Seller
7th Sep 2022 (2 years ago)
M Eede
Our initial meeting with Courtney was extremely positive. She explained everything in detail and listened carefully to all our requirements. We would look forward to any future dealings with Allen and Harris through Courtney.... Read more
6th Sep 2022 (2 years ago)
K Borrett
Neave and Jack helped us tremendously with our tricky house purchase - clear, honest, prompt communication at all times. Highly recommend.... Read more
Buyer
5th Sep 2022 (2 years ago)
A Boorn

We used Allen and Harris to provide us with an up to date market valuation and market appraisal for two properties, one of which has never been on the market as we built it as a self build.
Making the appointment was very easy to do, after popping into their Frome branch. This was confirmed via email and phone call.
Courtney Young was very punctual and impeccably dressed. She introduced herself with confidence and a very professional air.
I showed her around the property and Courtney was very complimentary, but was also noting down the features of each room and asking relevant pertinent questions concerning the property.
Afterwards we sat down and discussed the property market both locally and more broad-based. It was very obvious that Courtney had done some pre appointment research on properties in the immediate area and what they had sold for, and had printed off these details for me to look through.
Her opinions and knowledge of the current and potential future market trends were very much fact based, and I felt confident that I was getting good sound advice.
Selling a house that you have built, lived in, and made so many memories in, can be very emotional, but it needs to be done, and I definitely felt that I was in safe professional hands both with Courtney and the company she represents so well.
She promised me her assessment and valuation via email the next day, and sure enough mid afternoon the next day it was there in my in box, and as expected was very detailed, with all the information that we needed, and marketing strategies on how to achieve the best prices for our properties.
So when the time comes to downsize and move on, I have every confidence in the ability of Courtney and Allen and Harris to bring our properties to market and achieve the best price at the time.... Read more
Seller
3rd Sep 2022 (2 years ago)
P Cox
My wife and I spotted a property in Westbury that looked a good match for our needs. Unfortunately, we saw the listing late on a Friday, we wanted to view it on Monday morning and we live in London. After a bit of 'telephone tag' with Neave Crook (she was by far the more patient of the two of us!), and although she was apparently alone in the office, she arranged a viewing for us that neatly coincided with our arrival in Westbury by train. Not only did she show us around the property, she also told us some of its history, pointed out numerous details that helped us understand how the property 'works' and suggested changes that were possible or already underway. Neave answered every question we asked and, if she couldn't do so immediately, she went away, found the answers, then phoned them through. Amazing! We were both very impressed with Neave's calm, cheery and professional approach.... Read more
Buyer
9th Aug 2022 (2 years ago)
T Rees
Neave, Jack and everyone else at the office were incredibly helpful, polite and professional in every instance. Wouldn't hesitate to recommend Allen & Harris to anyone to be honest. Great people to work with!... Read more
2nd Aug 2022 (2 years ago)
M Ledbury
My sale was particularly complicated with a land swap. I can hand on heart state the sale of my property wouldn’t have happened if it wasn’t for the hard work, persistence and attention to detail of Jack Gemma and Neve.
Literally cannot fault Allen and Harris Westbury branch, thank you so much.... Read more
Seller
21st Jul 2022 (2 years ago)
S iles
My husband and I found Neave very friendly,, helpful and professional on a recent house hunting venture. We found her very knowledgeable on the properties she showed us and she was willing to give us as much information as possible. We felt she represented the branch in a positive manner as did all the staff and we felt very well looked after. Neave had good local knowledge and worked hard making her self available when we had very tight timelines.... Read more
27th Jun 2022 (2 years ago)
R Achillini
Very professional viewing of the property offered by Allen and Harris. Plenty of time given to consider varioius aspects of the house with Neave and the vendor present to answer queries. It was incredibly helpful and enabled us to table a successful offer before leaving the house... Read more
18th Jun 2022 (2 years ago)
R Short
Jack and the team were amazing during the whole buying process. They’re very approachable and friendly. We had issues with our conveyancers but Jack jumped straight in and helped organise both sides to push things along. He kept me in the loop the whole time and answered my questions very quickly which was a massive help and kept me sane during a stressful time! Would happily use these guys again.... Read more
Buyer
10th Apr 2022 (2 years ago)
I Arger
Rude and persistent to the point it was unprofessional, uncomfortable, unwelcoming and unnerving. Extremely pressuring to book a mortage advisor appointment even though explaining numerous times, on separate occasions, we were not in need as have our own already. Wouldn’t take no for an answer. Very stand-offish when trying to decline multiple times. Certainly not the way to sell someone a mortage for some commission in the back pocket.... Read more
4th Apr 2022 (2 years ago)
C Bradley
Although we only viewed 2 properties, Neave was really professional during our viewing. After Jack, our initial contact had to pull out of our appointment Neave stood in for him. She arrived early for our appointment and volunteered to show us another similar property. First class - thank you... Read more
22nd Mar 2022 (2 years ago)
D Porter
A big thank you to Neave for showing us around properties in our search for a new home, she was friendly and knowledgeable, a real asset to the company. Thank You.... Read more
21st Mar 2022 (2 years ago)
S Wilson
Very helpful staff, friendly and were able to answer all of the questions I had.... Read more
19th Mar 2022 (2 years ago)
M Thackway
Great experience. Neave Crook was instrumental in selling our house before it even went online. She dealt with the prospective purchasers in a very positive and friendly manner and we can highly recommend her to any future vendors!... Read more
Seller
19th Mar 2022 (2 years ago)
J Morgan
Very professional. We went with them because we were unsatisfied with another estate agent. Knowledgeable, helpful and pleasant. Would highly recommend.... Read more
19th Mar 2022 (2 years ago)
Z Juodaky
just want to say a big and huge thank you from my husband and i to Neave from Allen & Harris estate agents in Westbury , she helped us a lot to find a right property with very good information and she was a star very kind and lovely person... Read more
Buyer
18th Mar 2022 (2 years ago)
R Davies
excellent service, support and communication - Neave was very helpful friendly and informative - most importantly they are helping me purchase the property i fell in love with... Read more
Buyer
18th Mar 2022 (2 years ago)
R Sydney
AMAZING! Had a brilliant experience with the team at Allen and Harris! I spoke with Neave about putting our house on the market and before it even went up it was already sold! She walked us through every step of the process and found buyers that instantly fell in love with the property. Not only did she cater for our needs but she went above and beyond to make the stressful thought of selling a walk in the park! Well done to Allen and Harris and thank you Neave! 10/10... Read more
Seller
18th Mar 2022 (2 years ago)
H Joe
Unprofessional and untrustworthy. We had an offer accepted on a dream property and they claimed to remove the listing. We had secured a mortgage through our broker which was cheaper than what they offered but they pressured us saying the deal would likely not go through if we didn't do everything with them. For several weeks we had to chase them for paperwork and was told we were "days away" from closing the deal. Then they said someone had bid more and would we raise to a set figure, which we did. They sent us the updated paperwork which we sent to our broker and solicitor only to be told the next day we needed to offer more, which we did. Ultimately they said it still wasn't enough and the seller was going with the other offer. Our dream turned into a nightmare and now we're back searching having wasted a massive amount of time and money. We couldn't give less of a recommendation for Allen & Harris Westbury, one star is one too many, buyers beware!... Read more
Buyer
14th Mar 2022 (2 years ago)
I Ives
My wife and I found Neave very professional and helpful when shown around the property in Warminster. We were allowed to take our time to view each room , any questions that were asked were dealt with, in fact viewing was a pleasure.... Read more
8th Mar 2022 (2 years ago)
A McGuigan
Neave Crook was brilliant, matching our needs to exactly the right property for us and then on through the viewing to purchase process. I couldn't recommend Allen and Harris and Neave highly enough.... Read more
Buyer
7th Mar 2022 (2 years ago)
H Soulsby
We viewed two properties with Neave for my father and what a breath of fresh air!
She gave us the time we needed to look at both properties, didn’t feel rushed, answered all of our questions honestly!
We put an offer in one of the properties shown but unfortunately it had already sold.
Throughout Neave has been brilliant and fingers crossed we will be back to view and hopefully buy a property in the same complex soon!
Neave was a credit to your business throughout! Thank you!... Read more
6th Mar 2022 (2 years ago)
W Tanner
My experience with the Westbury branch was very good. Very friendly and helpful staff... Read more
25th Feb 2022 (2 years ago)
E Filbey
We've found such peace of mind using Allen & Harris' mortgage adviser services to buy our first house - Matt Coley has been great and it seemed so easy getting everything set up with his help, we can't thank him and the team enough!... Read more
Buyer
18th Feb 2022 (2 years ago)
R T
The team at Allen and Harris acted on our behalf in a very professional, diligent and timely manner. The team secured us a very good offer that was over the asking price and within a few weeks of the property going on the market. We are very happy with our experience with Allen & Harris in Westbury and also feel relieved that we chose them. Highly recommended to anyone wishing to buy or sell in Warminster/Westbury and surrounding areas ????.
Many thanks to Jack Pike, Matt Coley, Gemma Crook, Charlie Felton, Neave Crook and Dawn O’Connell for all your hard work and efforts on our behalf ????... Read more
Seller
9th Feb 2022 (3 years ago)
C Watson-Thomas
We've had such a positive and supportive journey with Allen and Harris. Our house wasn't the easiest to sell but they gave it absolutely everything. Neave especially was just so great at constant communication and a positive outlook. Our common joke being 'Oh, I haven't spoken to you for at least a day!' - she was fab!
Highly recommend this team - thank you for making it all so easy. Charlotte and Gary.... Read more
Seller
7th Feb 2022 (3 years ago)
Friendly service from all the team in Westbury from first visit with Jack going through what they can do for you. photos taken extremely pleased together with description of property. They are with you every step of the way, you can csll anytime and they take the time and care to answer your questions and keep you updated on how sale is progressing. I particularly like the block bookings for viewings these were extremely useful. Neave carried out our viewings, she kept me constantly up to date, whether by email or phone, she was in my opinion absolutely amazing lovely personality and gave me full confidence we were good hands. Would recommend Allen and Harris and again the whole team in Westbury.... Read more
Seller
3rd Feb 2022 (3 years ago)
T Winter-Raines
Very professional, quick and efficient service. I felt confident in the expertise provided when looking to sell my property. Can happily recommend Allen & Harris Estate Agents. Thank you Gemma, you were very helpful!... Read more
Seller
1st Feb 2022 (3 years ago)
D Silver
I have been dealing with neave crook from the westbury branch. She is professional and friendly and would recommend her to anyone looking to buy or sell a property.... Read more
23rd Jan 2022 (3 years ago)
M Symonds
The entire Westbury team are amazing. From the first property viewing right through to them handing me the keys, they were extremely professional and went above and beyond to make the process as smooth as possible. Thank you.... Read more
Buyer
21st Jan 2022 (3 years ago)
E S.
Thank you Neave, Gemma and Jack at Allen & Harris Westbury for helping us purchase a home, of which you managed the listing.... Read more
Buyer
16th Dec 2021 (3 years ago)
C Luckham
Naeve has always been so friendly , approachable, polite, and professional every time we have had the pleasure to speak or meet with her during the process of our house sale. She has been patient with answering questions from us and chatting to my elderly Mother who is in situ during house viewings. We have felt relaxed throughout the viewing process , Naeve always arrives early and ensures that everything is in order for the prospective viewers, and calls with feedback each time.... Read more
Seller
16th Dec 2021 (3 years ago)
L lorton

When I first spoke to them I raised concerns about the price of a property I liked which was "offers in excess of £300k". I explained that this was my maximum budget (this would be for a property that hardly needed a thing done to it) & there was no extra for any potential works. I said that I didn't want to make a 5 hour round trip if I was wasting my time. I was assured that I should definitely look at it as I wasn't so went along feeling very positive. I then had a viewing & was shown around by Charlie.
I subsequently put an offer in which took into account works that needed doing.
Unfortunately, my experience with the office left a lot to be desired. They failed to return my calls or keep me informed of what was happening, then told me the offer wasn't enough even though they'd known my budget & that the house needed work.
It's a shame they couldn't have been honest when I'd had the initial conversation about my concerns instead of wasting my time & misleading me.
Charlie who did the viewing was very good but aside from him the other members of staff I dealt with were misleading & their client care was poor.... Read more
Buyer
13th Dec 2021 (3 years ago)
P Pople
Allen & Harris in Westbury have been trying very hard to find me a house despite the short supply. All the team have been very helpful but Neave is the person I have met and I particularly like her catchy property ads. Wishing you the best in 2022.... Read more
13th Dec 2021 (3 years ago)
C Seviour
Neave and Jack absolutely brilliant. Neave you have gone the extra mile and in trying to get our very long house move sorted whilst Jack was on leave. Jack again very responsive and supportive. Thank you.... Read more
2nd Dec 2021 (3 years ago)
Gemma came to see us and gave us a more realistic valuation in comparison to the last estate agent, very knowledgeable and trustworthy, very approachable to. Keen on being helpful to us! All staff at Allen and Harris very also helpful to, a big thumbs up from us , much better all round Thankyou... Read more
Seller
2nd Dec 2021 (3 years ago)
L Collins
Highly recommended, just purchased a property through Allen & Harris Westbury and the entire process was made as painless as possible by the team. Extra thanks to Matt, Neave and Jack for their hard work to answer any queries I had ASAP & get everything sorted.... Read more
Buyer
1st Dec 2021 (3 years ago)
L Boon
We have sold and bought through Allen and Harris Westbury. Jack, Gemma and the team were professional, responsive and very easy to talk to. We would recommend them to anyone else who is wanting to move house!... Read more
Seller
17th Nov 2021 (3 years ago)
N Ellis
I have had the pleasure of using Allen and Harris whilst looking to purchase a new property. Neave has been outstanding, demonstrating excellent customer service, she has been friendly and professional throughout. She has been patient in answering my endless questions informatively, going above and beyond. I would definitely recommend Neave and the team above any other.... Read more
Buyer
16th Nov 2021 (3 years ago)
L Healey
The team were lovely. After loosing my brother during the sale of my house they were awesome. I was in contact with Neeve Crook who found the perfect buyers she was so nice .thank you guys for your services xx... Read more
Seller
15th Nov 2021 (3 years ago)
R Garside
Thanks to all concerned with the sale of our Mums house - in particular to Gemma who assisted us throughout and to Neave who helped us on the final completion day when matters threatened to go wrong due to inefficient solicitors.
Richard & Helen Garside... Read more
Seller
15th Nov 2021 (3 years ago)
D Chick
Professional and efficient service.
Neave went above and beyond to help.
Thank you.... Read more
11th Nov 2021 (3 years ago)
N moore
My viewings with Neave Crook were very useful. Neave was very helpful and professional. I could not have expected them to go better... Read more
10th Nov 2021 (3 years ago)
A Chudleigh
Neave is just lovely! Very helpful and polite. We have not found a house yet but I'm sure we will do soon. Would recommend for sure.... Read more
10th Nov 2021 (3 years ago)
G Murdoch
Warm and friendly. Listens and responds very quickly with relevant information... Read more
10th Nov 2021 (3 years ago)
L Day
Allen and Harris in Westbury provide a very professional service, Gemma Crook has been extremely helpful from the valuation and marketing of our home to ensuring that the chain is complete and liaising with solicitors. Neave Crook has been brilliant dealing with most of the viewings of our property, she made it her mission to find the right people and achieved her goal, her feedback and determination has been outstanding. Can’t fault the Westbury team, thank you all.... Read more
Seller
1st Nov 2021 (3 years ago)
A baker
Jack and the team helped guide us through a very difficult and stressful move. Always there on the end of the phone with answers. Will use again if we ever decide to move.... Read more
29th Oct 2021 (3 years ago)
N Streetley
Jack and the team at Westbury Allen & Harris advertised and successfully delivered the sale of my house in summer 2021, following dismal service under a certain-coloured online estate agent company. The team were polite, professional and on-point at all times, chasing where needed to ensure efficient progress. A buyer was found quickly, and they communicated well throughout. I happily recommend them to other potential sellers.... Read more
Seller
26th Oct 2021 (3 years ago)
J Bloggs
Neave Crook has been most professional and helpful in finding us a property that suits our requirements. No pressure selling, she is reactive and empathic to our needs and it is very much appreciated!... Read more
18th Oct 2021 (3 years ago)
I Majsai
I would like to thank Neave Crook for being such a professional, caring estate agent.
She was the first agent who actually asked me, in detail, what I was looking for.
She went out of her way, coming back to me with suggestions of other properties that fitted my brief, explaining why she thought they could work for me.
She made me feel, for the first time, that she was actually listening to what I was looking for.
When initially properties were not quite the right fit, she took the time to ask questions as to why not, so she could help me find my new home.
I liked the fact that she was there for me, and I quote, ‘it was her mission to locate my dream home’.
A true professional.... Read more
Buyer
13th Oct 2021 (3 years ago)
D Young
We bought a house through the team at Westbury and they were faultless. They facilitated our viewing at very short notice. After our offer was accepted the team kept us informed of progress and helped sort out a completion date for the chain. They’ve been exceptionally helpful sorting out a couple of queries after we moved in with no quibble. Would highly recommend.... Read more
Buyer
4th Oct 2021 (3 years ago)
B Hudson
A & H are very friendly and helpful, and this when the Stamp Duty holiday was increasing their workload extensively. Pleasant, down to earth; Try them!!... Read more
4th Oct 2021 (3 years ago)
C Richardson
Gemma Crook the Agent that I used with A+H was Very Good and it was only the fact that I could not find a new place to move in to that prevented a rapid turn around.... Read more
30th Sep 2021 (3 years ago)
C Lacey
Jack from the Westbury Branch was very professional and responded quickly to my numerous queries.... Read more
3rd Sep 2021 (3 years ago)
A Szramkowska
Just moved house and had the best help possible from Jack Pike and the rest of the team. Very fast responding time and always willing to help.... Read more
3rd Sep 2021 (3 years ago)
H Berrett
I sold my home through the Westbury office, from start to finish their service was first class. Jack, Gemma and Dawn were on hand at all times and can't thank them enough for their expertise and time.... Read more
Seller
12th Jul 2021 (3 years ago)
J Thurgood
Excellent agency who have progressed my sale appropriately with no problems... Read more
Seller
1st Jul 2021 (3 years ago)
E Widdowson
Great experience with Jack and his team, not quite so good with the legal end of things DCLaw, but would use Allen and Harris again.... Read more
28th Jun 2021 (3 years ago)
P Rose
Great team and very helpful.
Everything worked very smoothly and would highly recommend.... Read more
1st Jun 2021 (3 years ago)
S Bishop
When I listed my house with Allen & Harris, I found everyone to be very professional, helpful and friendly. They dealt with everything very quickly, and despite the lockdown everything progressed well. If I had questions or concerns they were dealt with right away and the house was sold quickly and painlessly even though, by that time, I was out of the country. I would recommend them.... Read more
Seller
13th May 2021 (3 years ago)
C Keene
We could not fault the Allen & Harris Westbury team. From start to finish Gemma, Tom & Jack were always there to help. They kept us informed with the sale progression and nothing was ever a problem. Fantastic service. Would recommend 100%.... Read more
Seller
4th May 2021 (3 years ago)
C Fielding
Exemplary 5* service from Jack and the team in Westbury. Very professional, friendly and most importantly they provided swift, helpful and reassuring responses to queries. My property was marketed well and sold very quickly. I have no hesitation in recommending them.... Read more
Seller
29th Apr 2021 (3 years ago)
J B
Great lettings team, really helped us at a difficult time. The tenants that they found surprised us as we couldn't have hoped for better! really... Read more
Landlord
23rd Apr 2021 (3 years ago)
G Harris
This was a difficult purchase for us with an owner who was unhelpful and difficult. However, Gemma did an amazing job on keeping the process going through troubled waters for which we are very grateful. Thank y0u... Read more
Buyer
16th Mar 2021 (3 years ago)
A Fisher
After a long two years trying to sell my house, we are finally competing this Friday. I had tried another popular agent who let me down massively. What counts the most is honesty and professionalism, something that jack and the team have in masses.
If you want to sell your home quickly, get viewers through the door and be supported with honest advice then do not waste your time with other agents. These guys sold my home within two weeks of it being on the market for a higher value than previously stated by another agent.
They are prompt at responding to enquiries and hassle free. I cannot thank you guys enough. My only regret is that I wasted time with other agents before coming to you!... Read more
Seller
10th Mar 2021 (3 years ago)
S Head
Well done Jack and the team. They were all so brilliant. Kept on top of things all the time under these weird covid times.... Read more
26th Feb 2021 (3 years ago)
Dan
All the staff are extremely helpful and very professional - strongly recommended.... Read more
23rd Feb 2021 (3 years ago)
P Birkby
My wife and I have been impressed with the team at Allen & Harris in Westbury, particularly Thomas, who's enthusiasm and responsiveness has been a breath of fresh air, thank you.... Read more
23rd Feb 2021 (3 years ago)
Bought a house under very difficult personal circumstances and was very impressed with both Tom and Jack at the Westbury branch. Thank you both for all your help.... Read more
Buyer
5th Feb 2021 (4 years ago)
B Lloyd
Thank you Jess for the fast work in helping us move. It made the process painless and quick. Professional and responsive service. Much appreciated.... Read more
3rd Feb 2021 (4 years ago)
S Furman
Our purchase in Bratton was helped immeasurably by Jack at Allen & Harris, who went above and beyond to keep everything on track. He was always prompt in his replies and kept the flow of information going between us and the vendors. Thanks again!... Read more
Buyer
1st Feb 2021 (4 years ago)
A Mcmillan
After trying to sell our house for over a year, we decided to switch agents to Alan and Harris. Their service was exemplary; both professional and friendly and exceeded our expectations - we accepted an offer on our property within a month!... Read more
Seller
29th Jan 2021 (4 years ago)
S Patton
** Will leave you with a 5* first impression! **
It has to be said that Tom Montgomery-Williams is not your average Senior Negotiator. Highly professional, intuitive and really listens, I felt he completely understood my wish list and genuinely wanted to help me.
Loved that he promised to call me back with the A's to my Q's and did so within the hour!... Read more
27th Jan 2021 (4 years ago)
M Birch
1st class service from Gemma and Jack and the rest of the team. Smooth transition from offer to close & helpful and friendly advice and updates along the way. Would highly recommend this team. Thank you so much.... Read more
26th Jan 2021 (4 years ago)
L Marchment
The team were very pro active letting me know when suitable properties were available. My only bugbear were the high modern auction charges for the buyer, but this is no reflection on the local team in westbury... Read more
21st Jan 2021 (4 years ago)
Z Mazzag
Jack was very professional and helpful... Read more
20th Jan 2021 (4 years ago)
J Firkins
We were very satisfied with the service provided by Jack, Gemma and the team. Prompt responses and good communication. We would have no hesitation in recommending them. Jenny & Clive... Read more
20th Jan 2021 (4 years ago)
S Hill
Could not fault the Allen & Harris Team. From start to finish Jack, Gemma and co were always very professional, prompt and very approachable. They had to put up with my endless questions and queries, but were always at the end of the phone or email to help. They always kept me informed of the sales progress and ensured everything was kept running smoothly. I couldn't have asked for a better team. I would highly recommend using them to buy/sell your property.... Read more
Seller
19th Jan 2021 (4 years ago)
T Rigley
Jack, Gemma and the team at Westbury were extremely professional. Communication was good and they were diligent in getting our questions answered and in following up with other parties to help smooth the trasaction. Of course, they represented their clients' interests above ours as buyers: I'm sure the sellers would also endorse their competence.... Read more
Buyer
19th Jan 2021 (4 years ago)
N P
Phoned up Allen & Harris Estate Agents 3 times. The first time no one answered, the second time someone answered then hung up, and the third time the phone was answered by a very arrogant and unhelpful man.... Read more
15th Dec 2020 (4 years ago)
J Francis
Jack, Gemma and the team at Allen & Harris were excellent. They gave brilliant advice and sold our property in line with all expectations. Would definitely use again.... Read more
Seller
6th Nov 2020 (4 years ago)
N Davies
Great bunch of people at Allen & Harris. Nothing but praise for Matt, Gemma and Jack.... Read more
15th Oct 2020 (4 years ago)
M Williets
All the Staff at Westbury was 100% Professional and sorted any issues out very Quickly, Gemma and Jack are star's thank you... Read more
14th Oct 2020 (4 years ago)
B Weston
Can't fault these guys at all. From start to finish, which I might add, wasn't very long, they were the ultimate professionals. I think there was a viewing the first day our house went on the market, and it was sold on the fifth day. Ok, they might be a little more expensive, but boy are they worth it. We mainly dealt with Jack & Gemma , and I have to say, if we sell again, it'll be these guys without a doubt. Top notch in every way. Thanks guys, you're the best !... Read more
Seller
14th Oct 2020 (4 years ago)
Our property had been on the market with another estate agent for several months with no sale. We changed to Allen & Harris and within a few weeks found a buyer and the sale is proceeding. The staff are very professional and keep us informed of progress.... Read more
Seller
10th Feb 2020 (5 years ago)
Mostly helpful, and communicative, although we suffered a "blackout" from 20/12/19 (when completion was initially planned) until 09/01/20...however, I believe this was largely due to failings at the in-house solicitors, DC Law.... Read more
Seller
8th Feb 2020 (5 years ago)
S Little
This is the best estate agents in Wiltshire, and trust me I have used them all.... Read more
17th Jun 2019 (5 years ago)
E Jessica
I worked with Lee Hodgess to get my mortgage organised on my first buy and it really couldn't have been easier - even though the first property fell through and we had to start again! Lee was extremely helpful and knowledgeable, he explained everything really well so I felt like I knew exactly what was going on, and he was friendly and approachable throughout the whole process. I'm very happy with the mortgage he found for me and I'm extremely pleased with the service he provided. Everyone else I spoke to at Allen & Harris was always friendly and helpful too. Thanks Lee!... Read more
Buyer
3rd Dec 2018 (6 years ago)
T Wilson
We have just spent the first week in our new and insanely beautiful house. I would like to say a massive thank you to Lee Hodgess who was so personable and professional, he's the man that sorted out a great mortgage for us, he kept in touch every step of the way, and he really did get us a good deal. Super guy, fab mortgage advisor!... Read more
Buyer
18th Nov 2018 (6 years ago)
G Reed
We had a great experience with Allen and Harris westbury. From our very first viewing with Sophie she was great, she was always on time (we were not so lucky with other estate agents) always so helpful and answered any questions we had even if they were silly. (Even now I’m still emailing her with questions about the property and we are completing next week!) Sophie was very quick at responding to my many emails and always had time for us. She made the process of searching for our house as first time buyers so easy I couldn’t recommend her enough. We only met one other member of staff there, I think his name was Lee and he was just as helpful and friendly, no scary mortgage lingo that goes straight over your head. He explained the process so simply and was so easy to follow! He gave us great advice even though we didn’t get our mortgage through them!
Great team! Friendly and so helpful!... Read more
Buyer
7th Sep 2018 (6 years ago)
T TamaraQuest
Amazing service from start to finish! The Mortgage Advisor, Lee Hodgess, found my mortgage deal very fast. I would highly recommend Lee because he was absolutely fantastic : very organised, professional and helpful! Lee will be my first "port of call " if I ever need any mortgage help in future:) ! Thank you , Tamara :)... Read more
22nd Aug 2018 (6 years ago)
S massey
Excellent friendly efficient and professional service... Read more
20th Aug 2018 (6 years ago)
B Moore
We recently purchased a property using Allen & Harris seeking mortgage advice as well to help with the purchase for my daughters first home. Their mortgage adviser Lee Hodgess was first class, being from financial services background myself I have had dealings with many advisers he is one of the best. Everything was explained in laymans terms to my daughter who was only just approaching 20 he even rang me and put me on speaker whilst he conducted his interviews as I couldnt be their as I live overseas. Nothing was too much trouble for him and on the odd occassion when things didnt go to plan he was there and had it sorted.
First class service, first class adviser.
Thank you Lee... Read more
Buyer
20th Aug 2018 (6 years ago)
J Allison
Worked with Lee Hodgess, he gave great advice and kept me updated on the whole process.... Read more
9th Aug 2018 (6 years ago)
S Kath
We used the Calne office to buy a house and was given fanatic advice from L** the mortgage man, who is now in Westbury. All staff have been very friendly and returned call.
L**'s information was current and up to date and was always willing to help with silly questions, as we where first time buyers and it is very stressful and he was very helpful.... Read more
Buyer
9th Aug 2018 (6 years ago)
Jamie
I used Allen and Harris to sell my home they promised to sell for more and a seamless service that’s not what I received. I used the solicitors they recommended and found at one point I was advising our conveyancer how to do his job. Once we sold they didn’t stay in contact with me or the rest of the chain, it took so long that my mortgage offer expired and ended up costing us 000’s due to the delay. I swore would never deal with again either buying or selling I have since moved again and received much better service from Martin and co.... Read more
Seller
12th Apr 2018 (6 years ago)