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  1. Home
  2. Allen & Harris - Bath
Allen & Harris - Bath Logo

Allen & Harris - Bath

Opens tomorrow at 8:45am
7 Princes Buildings George Street, BA1 2ED
Allen & Harris have been your local estate agent since 1966, when we opened the doors to our first branch. The team at the Bath branch have great local market knowledge and estate agency experience, to ensure you have a smooth and successful property experience. Whether that’s for selling, letting, buying or renting, we can help with your home-moving journey. Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 8:45am - 6:00pm
  • Tuesday 8:45am - 6:00pm
  • Wednesday 8:45am - 6:00pm
  • Thursday 8:45am - 6:00pm
  • Friday 8:45am - 6:00pm
  • Saturday 8:45am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Allen & Harris - Bath Reviews (252)

Have you used this agent?
  1. 79% 5/5 Stars
    79%
  2. 8% 4/5 Stars
    8%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 13% 1/5 Stars
    13%
All (252)
Seller (15)
Buyer (14)
Landlord (53)
Tenant (69)
General (101)

Anonymous Landlord

4/5 Stars
I have had the pleasure of dealing with Ash Rooke (Bath Branch), and I can’t recommend him enough. Since joining as Senior Lettings Coordinator in 2023, Ash has proven himself to be professional, approachable, and exceptionally skilled at managing landlord and tenant relationships. Ash brings a customer-first approach to his work, ensuring every interaction is positive and solutions-focused. He’s dedicated, detail-oriented, and always goes the extra mile to ensure properties are managed efficiently and to a high standard. Ash combines excellent customer service skills with a deep commitment to building strong relationships. Ash really is a top guy!... Read more
Landlord
23rd Jan 2025 (19 days ago)

J Metters

5/5 Stars
It’s always great working alongside ash no hassle and always prompt in his actions he gets everything done on time and happy with every outcome - I would highly recommend... Read more
8th Nov 2024 (14 weeks ago)

K Gulliver

5/5 Stars
Working alongside Ash has been excellent. He was recommended to me by a family member who works in another office and he has been great to deal with. Quotes for work on my property were swift and reasonable and i've always been kept in the loop! Couldn't recommend more!... Read more
Landlord
8th Nov 2024 (14 weeks ago)

S West

5/5 Stars
Allen and Harris were a great company to work with, especially ash who dealt with my maintenance issues effectively with great communication... Read more
Tenant
8th Nov 2024 (14 weeks ago)

Chris

5/5 Stars
Ash has been a pleasure to work with very professional would highly recommend! C.J... Read more
8th Nov 2024 (14 weeks ago)

J Owen

5/5 Stars
Lewis has managed my property for a number of years and has always provide a high level of service. I always recommend Allen and Harris to other Landlords as always found them to be professional & Efficient.... Read more
Landlord
8th Nov 2024 (14 weeks ago)

K Tyler

5/5 Stars
I would like to compliment Ash Ward. In a day he arranged to have my central heating fixed and a maintenance man arrange an appointment to attend my property in 2 days time. Outstanding service, responsive professional and all done with a positive attitude. A great way to represent the Allen and Harris brand . Thank you Ash... Read more
Landlord
7th Nov 2024 (14 weeks ago)

J Osborne

5/5 Stars
Working with Lewis has been an easy, efficient and enjoyable experience. His knowledge is second to none, such passion and empathy when it comes to catering my requests. I knew I was in safe hands the moment we got into communication. A absolute credit to Allen and Harris Bath. Thank you Lewis... Read more
29th Oct 2024 (15 weeks ago)

D Moltisanti

5/5 Stars
Thanks to Matthew Turner for his friendly chat about mortgage options. I appreciated his honest and expert advise.... Read more
23rd Oct 2024 (16 weeks ago)

P Dalrymple-Smith

5/5 Stars
We have just had to renew the lease on a flat we own & update the electricity safety certificate and the energy certificate. Lydia Furze at Allen & Harris in the Bath Office was professional and helpful, and everything was done quickly & efficiently. We were delighted.... Read more
Landlord
22nd Oct 2024 (16 weeks ago)

R Porteous

1/5 Stars
Had to give 1 star as giving none was not an option. My daughter was a long term tenant (10 years plus) but was unexpectedly served 2 months notice to leave. Reason given was to replace the kitchen. This was a fabrication as the flat was then remarketed and let with nothing changed. The letting agent were unhelpful in finding alternative accommodation, devious and unprofessional in their conduct of business (lies, mixed messages, not responding) and finally delayed the return of the deposit. This was an appalling way to treat a long standing tenant of impeccable credentials. Please take heed and go elsewhere as the trauma and hassle of dealing with this agent is not worth the effort.... Read more
Tenant
17th Oct 2024 (17 weeks ago)

T.O.

5/5 Stars
5 stars fully deserved. Jack, Adelaide and team were incredibly helpful and efficient throughout our property search and final completion of our flat in Bath. Highly responsive, professional and pragmatic we would recommend any time to work with them again Tim and Gerda... Read more
Buyer
28th Sep 2024 (19 weeks ago)

D Leonard

5/5 Stars
Our flat that we rent out recently had some water escaping from the bathroom, which is never a great thing to hear. Whilst the cost to repair was quite high, Juliette was able to help arrange the quotes, repairs, contact with the tenants to ensure they were OK, logistics and also keep me up to date with everything which was very helpful. It would have been quite a difficult process without Juliette's help so thank you very much for your help on this one Juliette !... Read more
Landlord
18th Sep 2024 (21 weeks ago)

D Wiltshire)

5/5 Stars
Fast and efficient service, Allen and Harris found me a new tenant the same day the old one handed in their notice... Read more
Landlord
16th Sep 2024 (21 weeks ago)

N Taloté

5/5 Stars
Lewis came and did a valuation of my property. He was very respectful helpful and reassuring. He made sure to explain everything around the valuation.... Read more
6th Sep 2024 (23 weeks ago)

L Hayden

1/5 Stars
Shockingly poor. I was bidding on a property, received formal confirmation of my bid and then complete radio silence. Stopped answering calls, didn't answer emails. Terrible customer service. Lost a customer as I won't be buying or selling property through this estate agent.... Read more
4th Sep 2024 (23 weeks ago)

L Wood

5/5 Stars
Incredibly helpful when renting and the flat is amazing!... Read more
Tenant
29th Aug 2024 (24 weeks ago)

K Austin

5/5 Stars
The service and friendlyness of the team at Bath have always come out on top, have worked with this team for years and look forward to many more, they always make everything so easy... Read more
4th Jul 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Allen and Harris. Made us feel comfortable and kept me in the loop. Helped with everything. Matthew helped with the whole process. Thank you for everything Matthew.... Read more
Seller
23rd Jun 2024 (7 mo. ago)

K M

5/5 Stars
Super progressional, knowledgeable and always willing to help. I dealt with Lydia Furze in the main and she’s super... Read more
20th Jun 2024 (7 mo. ago)

Anonymous Homeseller

1/5 Stars
We was given no feedback after a viewing on our house, no communication. They don't return calls when we were told they would get back to you .... Read more
Seller
18th Jun 2024 (7 mo. ago)

C Anyanwu

5/5 Stars
It was a pleasure working with the experienced team at Allen and Harris. They guided my wife and I from the point of enquiring about the property to getting our keys. They respond promptly and communicate professionally to ensure whatever queries you may have are adequately dealt with. They remain on hand to help even after you move! A company with a warm, friendly and professional bunch! A true joy to work with.... Read more
26th Apr 2024 (9 mo. ago)

M Elgeweny

5/5 Stars
I just got a let agreement through them and Nisha made everything easy and smooth for me, appreciate her cooperation.... Read more
Tenant
25th Apr 2024 (9 mo. ago)

A Raj

5/5 Stars
Excellent Letting Experience with Allen & Harris City Centre I recently had a fantastic letting experience with Allen & Harris City Centre, thanks to the exceptional service provided by Nisha Benson, Senior Lettings Negotiator. After a challenging search for a suitable rental property for my family, I came across Allen & Harris. From the moment I met Nisha, I knew I was in capable hands. She was incredibly knowledgeable and took the time to explain all the essential details during the viewing. What truly stood out was Nisha's proactive approach. She encouraged me to submit my application on the spot, assuring me that she would expedite the process. True to her word, within just two hours, I received the fantastic news that my application had been accepted by the landlord. Navigating the paperwork and initial deposit payment was a breeze, thanks to Nisha's efficiency and attention to detail. She went above and beyond to ensure that everything was in order, even arranging for a swift key handover so I could move into my new home without delay. I'm delighted to say that, thanks to Allen & Harris and Nisha's efforts, I settled into my new home on April 5th, just two weeks after beginning the process. The entire experience was smooth and stress-free, thanks to the outstanding customer service provided. I wholeheartedly recommend Allen & Harris City Centre to anyone in search of a seamless letting experience. Thank you, Nisha, and the entire team, for your professionalism and dedication. Best regards, Akhil Raj... Read more
Tenant
25th Apr 2024 (9 mo. ago)

R Scargill

5/5 Stars
My wife and I are are delighted with the very professional letting management service provided by this branch. Particular thanks go to Lewis and Juliette for their umwavering assistance liasing with tenants and contractors, making things sress free for both us and the tenants, thank you,... Read more
Landlord
24th Apr 2024 (9 mo. ago)

M Pan

5/5 Stars
Allen and Harris provided exceptional service throughout my entire letting process. As a first-time landlord, their dedication, professionalism, and unwavering support have truly made a significant difference in my experience. They demonstrated patience and flexibility, accommodating tenants and my schedules and providing thorough explanations for any questions I had. I will definitely recommend Allen and Harris's services to friends, family, and colleagues in need of a letting agent.... Read more
Landlord
5th Apr 2024 (10 mo. ago)

M Williams

4/5 Stars
Good agency have helped a lot... Read more
24th Feb 2024 (11 mo. ago)

P Fielder

5/5 Stars
I can’t say anything good enough to describe my experience with Allen&Harris in Bath. The selling process was handled with professionalism, kindness and sensitivity. I would not hesitate in asking their team to sell my property in the future.... Read more
Seller
19th Feb 2024 (11 mo. ago)

C Eyre

5/5 Stars
A great team. A and H have looked after me beautifully for years and I cannot recommend them highly enough. Well done Scarlett, Corey, Abby and Lewis you’ve done a great job.... Read more
25th Jan 2024 (1 year ago)

A One

1/5 Stars
Very bad service!!! No responsibility at all...!!! They don't do proffesional cleaning or touch up before handing over keys. They are such irresponsible team who dosnt keep promises or finish work on time...!!... Read more
14th Jan 2024 (1 year ago)

R Hanson

5/5 Stars
Great agency.... Read more
26th Dec 2023 (1 year ago)

S Lake

5/5 Stars
Did a fantastic job supporting me in selling our home. Matthew was a very attentive agent.... Read more
Seller
21st Nov 2023 (1 year ago)

A Phillips

1/5 Stars
Multiple mistakes along the renting process including moving into a dirty house and giving false personal information to energy companies...Landlords agreed to let us leave contract early but it's now been 3 weeks and we haven't gotten our money back, that was supposed to be given back in 5-7 working days. Allen & Harris say that the landlords have our money and they are chasing them but it's hard to believe, nor is it professional. This is money we have been asking for for almost 2 months that was needed to be able to move into another property. We made these circumstances clear to the team but they are not only lacking compassion in their communication with us, but are now not following promises either. NOT good customer service, and from reading other reviews I get the impression that there is preferential treatment of certain clients, while others are not given any respect or empathy.... Read more
Tenant
16th Nov 2023 (1 year ago)

J Reed

5/5 Stars
Allen and Harris - BATH office - EXCELLENT. All attention to detail, all staff courteous and very efficient. Been a landlady for 17 years in Bath now- this team were amazing they found my new tenant, vetting, etc . Fees very competitive too. Nisha, Corey, Zach - well done. Would HIGHLY recommend - JR Bath.... Read more
Landlord
3rd Nov 2023 (1 year ago)

T Walters

5/5 Stars
My partner and I have been renting through Allen and Harris for just over a year. In that time we have had fantastic communication and response to any query we have raised or needed discussing. We have recently gone through a large leak situation in our property, the response and turn around to ensure our property was safe and clean once again has been second to none. Every member of team I have dealt with, including the maintenance team/workmen have been great. The leaked happened late at night and team members were at the property until the early hours, refusing to leave until the situation was resolved (even refusing to let me buy them dinner as a thank you) I honestly couldn’t recommend the team enough for property management and customer care.... Read more
Tenant
1st Nov 2023 (1 year ago)

P Zhang

5/5 Stars
Thank you Linda for assisting me in communicating with my landlord, and for the quick and effective replies.... Read more
1st Nov 2023 (1 year ago)

S Chester

5/5 Stars
Really happy with the service at Allen and Harris. I have had multiple issues with the house but they have been efficiently and effectively sorted out by the team. Ash in particular has been very helpful making everything run smoothly. Would recommend.... Read more
Tenant
30th Oct 2023 (1 year ago)

C blanning

5/5 Stars
We can't thank Matthew from Allen and Harris enough for his incredible support. He made the entire process a breeze. Matthew took the time to explain everything in simple terms, ensuring we felt comfortable every step of the way. We're beyond thrilled with the exceptional service he provided.... Read more
29th Oct 2023 (1 year ago)

T Priston

5/5 Stars
Allen and Harris were really helpful, especially ash so thanks for everyone’s help... Read more
29th Oct 2023 (1 year ago)

N Pengilly

5/5 Stars
Allen and Harris were a pleasure to rent through throughout my whole tenancy they were very helpful, ash was extremely helpful with anything I put forward to him, thank you all!... Read more
Tenant
29th Oct 2023 (1 year ago)

E Horianopoulou

5/5 Stars
We've been renting a property with this amazing team, for the last 7 years. Excellent service, efficient contact, and great understanding of our needs. We can't recommend them highly enough. Special thanks to Glenn Hawthorn and Juliette Sobers who are absolutely our favourite, always ready to go the extra mile for us...... Read more
Tenant
29th Oct 2023 (1 year ago)

J Slocombe

5/5 Stars
Massove Thankyou to nisha at Allen and Harris in bath.... Read more
28th Oct 2023 (1 year ago)

L Gosalia

5/5 Stars
Exquisite service from Lydia: promptitude and real support with all the info needed.... Read more
28th Oct 2023 (1 year ago)

A Bear

5/5 Stars
Very happy with the way allen and harris handled my move in, great company to go through. Ash was very helpful with the issues i ran into, thanks a lot!... Read more
Tenant
28th Oct 2023 (1 year ago)

L Pengilly

5/5 Stars
Allen and Harris were very professional, amazing with their timings. Ash was especially helpful with any issues I had, thank you all!... Read more
28th Oct 2023 (1 year ago)

L malone

5/5 Stars
Amazing company to rent from, everyone was super helpful with my move in and Ash was very responsive keeping me updated and sorting my maintenance issues!... Read more
Tenant
28th Oct 2023 (1 year ago)

H Osborne

5/5 Stars
Nisha you are excellent! Thank you so much for helping me throughout this whole process. Massive massive thank you.... Read more
28th Oct 2023 (1 year ago)

S Chapman

5/5 Stars
Massive thank you to Nisha for helping me and my family find a property. She was efficient and helped answer all of our questions. Thank you so much!... Read more
Tenant
28th Oct 2023 (1 year ago)

S Haddon

5/5 Stars
I have used Allen and Harris’ property management services for many years now. I cannot fault them in any way. Any property issues are dealt with professionally and in a timely fashion. New tenants found swiftly and without issue.... Read more
Landlord
28th Oct 2023 (1 year ago)

S Inman

5/5 Stars
This is for Ash Rook at A&H Frome. Thanks for putting up with all my demands and being quick and efficient... Read more
27th Oct 2023 (1 year ago)

W Daniels

5/5 Stars
Glen, Lewis and team do a great job looking after the properties they manage for us, we also get great tenant feedback about the way A&H operate which is great to see.... Read more
Landlord
27th Oct 2023 (1 year ago)

T Haynes

5/5 Stars
Great job solving maintenance issues. Especially Ash with quick and clear communication getting it all sorted.... Read more
Tenant
27th Oct 2023 (1 year ago)

C Clifford

5/5 Stars
I just wanted to say a huge thank you to Allen and Harris in bath, they have been extremely helpful with the property I am currently renting, ash has been especially helpful resolving all my issues promptly when I moved in, thanks all!... Read more
Tenant
27th Oct 2023 (1 year ago)

A Hayton

5/5 Stars
Ash has been so helpful with our 4th Year House. He always responds quickly to emails and all our problems have been sorted out within a couple of days! I really recommend using Allen and Harris - specifically discussing any issues with Ash!... Read more
Tenant
27th Oct 2023 (1 year ago)

D North

5/5 Stars
I have always had a great experience with the team in Bath Lettings, Lewis Eyers has always solved my issues in a very efficient manner!... Read more
Tenant
27th Oct 2023 (1 year ago)

B Peters

5/5 Stars
I have appreciated a the valued advice and professional service from Glen Hawthorn and the lettings team for many years.... Read more
Landlord
27th Oct 2023 (1 year ago)

? ???????

5/5 Stars
??? ???? ????? ???? ?? ?????? ??? ??? ? ???? ?? ????? ??? Hi, good morning. I want to rent an apartment for 6 months in Bath... Read more
25th Oct 2023 (1 year ago)

D McDougall

1/5 Stars
Shocking justify yourselves to your faults that you hide behind false accusations. Shocking contractors that arent qualified for works in properties. For a well known estate agent doesnt mean anything as they dont have right staff to sort issues to properties. Once you face them the curtain fulls an they shine their true colours under pressure. Left myself living with damp and mould, always covering for the landlord. Be warned to rent from this shambles of a place. Only truth that hurts, I dont need you to justify any more bullcrap as heard enough, dont reply with any nonsense to make you look pretty! They promise things at the start to make a sell to let. Things soon change when you sign up for the property. Be wary! I think instead of vetting tenants, they should also vet landlords instead they cover things up for them as the agent!... Read more
Tenant
24th Oct 2023 (1 year ago)

J Land

5/5 Stars
Lydia Furze has been extremely helpful in dealing with my house let. She has answered queries quickly and efficiently and always with a smile! Thank you Lydia!... Read more
Landlord
2nd Oct 2023 (1 year ago)

J Stevens

5/5 Stars
I want to say an enormous thank you to Lydia Furze for her diligence and sensitivity in helping me with my apartment in Clifton - you are an asset to Allen & Harris... Read more
29th Sep 2023 (1 year ago)

J Chase

4/5 Stars
Very easy fast communication. Lydia has been extremely informative and helpful whenever contacted about any issues we have had. Would recommend... Read more
29th Sep 2023 (1 year ago)

J Dawson

5/5 Stars
A massive thank you to Ash, for helping me with the various different properties around bath. I certainly know where I can turn too if I have anymore questions.... Read more
29th Sep 2023 (1 year ago)

Y Sands

5/5 Stars
Allen and Harris were very accommodating in helping me let a property. I would also like to mention Lydia, she has been extremely cooperative and eager to help with any issues that were raised.... Read more
Landlord
29th Sep 2023 (1 year ago)

J Lythaby

5/5 Stars
I had a really great experience and I really appreciate all the information I was given, Ash really was helpful in the task I’ll be sure to visit again... Read more
29th Sep 2023 (1 year ago)

D clarke

5/5 Stars
Allen and Harris have been a pleasure to work with, their communication is great and they were all very friendly. Ash especially swiftly dealing with my maintenance issue, thanks all... Read more
Tenant
29th Sep 2023 (1 year ago)

C pieraccini

5/5 Stars
Thank you for Today. It was an absolute pleasure meeting Ash Rooke in regards to future housing in Bath with the different varying options. Will visit again soon ????????... Read more
28th Sep 2023 (1 year ago)

C holland

5/5 Stars
Great service, ash was especially great, very informative and polite.... Read more
28th Sep 2023 (1 year ago)

M Peters

5/5 Stars
Thanks Lydia for arranging replacement oven. Very helpful.... Read more
23rd Sep 2023 (1 year ago)

D Channon

5/5 Stars
Great service as always from Allen and Harris and in particular Lydia Furze. Never had any issues with them, anytime I have had a maintenance issue it has been dealt with promptly and the trades people they use are also brilliant. Five Star.... Read more
21st Sep 2023 (1 year ago)

Z Meakin

4/5 Stars
The lettings team have been helpful and professional throughout. A special mention must go to Corey and Lydia. Corey went above and beyond to help us find a solution with issues we had on moving day and Lydia stepped in to save the day. They both couldn't have been more helpful. Thank you!... Read more
Tenant
14th Sep 2023 (1 year ago)

J Tenn

5/5 Stars
I have been really pleased with how Allen and Harris helped helped me throughout my tenancy, particularly Lydia who has always gone the extra mile to help me get any issues with the property fixed and is very communicative :)... Read more
Tenant
14th Sep 2023 (1 year ago)

S Platt

5/5 Stars
Big thanks to Matthew and his team at Allen and Harris's Bath branch for making our house sale go so smoothly. Communication throughout was excellent, all the team involved with our sale were very knowledgeable, professional and responsive. Highly recommended.... Read more
Seller
12th Sep 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
Absolutely amazing experience ????? full satisfaction.... Read more
Buyer
9th Sep 2023 (1 year ago)

M Pedersen

5/5 Stars
Very good service, I have recently dealt with Lydia Furze who has always been very helpful and professional. I have always got a quick response to any queries. Highly recommend them... Read more
8th Sep 2023 (1 year ago)

K O'Malley

5/5 Stars
I’ve been a tenant through Allen and Harris Bath for a few years now. They’ve been very responsive to the few issues I’ve had. Lydia in particular has been very efficient getting things sorted.... Read more
Tenant
7th Sep 2023 (1 year ago)

C Carr

5/5 Stars
A really good experience with Allen & Harris - the lettings team were really responsive and clear with us, all requests were dealt with well and quickly, making our final university year brilliant! Particular thanks to Lewis, who was a great point of contact... Read more
Tenant
5th Sep 2023 (1 year ago)

L bray

1/5 Stars
My colleague Structural Engineer had an awful reception from the team in Princes Buildings, very unprofessional indeed.... Read more
22nd Aug 2023 (1 year ago)

M Birch

5/5 Stars
Helpful, friendly and would certainly recommend! What a super team... Read more
18th Aug 2023 (1 year ago)

K V

5/5 Stars
We have been working with Allen & Harris for years, and they are a great company to work with, they communicate everything very well, friendly and approachable team (Thank you Lewis and Juliette) A* Effort all around.... Read more
Landlord
17th Aug 2023 (1 year ago)

D Rochelle

1/5 Stars
I dealt with Allen & Harris lettings (Bath) and the whole encounter was a shambles. The agents appear friendly and helpful on the phone but do not follow through on their word. Communication is appalling and the management of the branch is completely incompetent. Apparently they have recently aquired another agency and their portfolio has increased but customer service is suffering the consequence. The issues included cancelling a viewing 5 minutes before because they didnt have the keys (knowing that I had driven down for 2.5 hours), failing to return calls, having to deal with 7 different agents to rent the property, being delayed by 4 hours on move in day as they hadn't done the inventory (when they had said it was being done whilst I was on the phone at 9AM) and finally they only gave one front door key as they had lost the back door keys and other front door key.... Read more
Tenant
9th Aug 2023 (1 year ago)

garybaker98

1/5 Stars
If I could give 0 I would moved out of a property 2 months ago been waiting for deposit back ever since landlord confirm release and 2 months down the line after over 100?” Emails and calls I’m still waiting it should be in by Thursday by next week no updates just endless lies this is initially from frome branch no communication at all I still don’t understand what the problem is I had to borrow more money for a new deposit costing me money I don’t have and every time I mentioned compensation it was glossed over only saving grace is ash from bath branch who after 2 emails has been in contact and found out some info so thank you ash but definitely avoid company at all cost !!!... Read more
Tenant
8th Aug 2023 (1 year ago)

F gani

5/5 Stars
I would like to say a massive thank you to Nisha who helped me find a property, she was extremely professional, and she helped answer all my questions and made this process so much easier.... Read more
5th Jul 2023 (1 year ago)

A Chapman

5/5 Stars
My Partner and I were looking for our first property together, Nisha helped us to find the perfect one. She was efficient, friendly and professional! She made us feel supported throughout the whole process. What could’ve been a very stressful time was made into a pleasant, stress free experience. Thank you for all your help.... Read more
Buyer
5th Jul 2023 (1 year ago)

S Forsdike

5/5 Stars
love the new layout... Read more
28th Jun 2023 (1 year ago)

J Gill

5/5 Stars
Allen and Harris have been our Letting Agent for a number of years. They are always very professional, polite and easy to deal with. Any issues are dealt with immediately. We could not be happier with or looked after any better than by Allen and Harris. They provide an excellent service. Huge thank you to Lewis with whom we deal with frequently and carries out our property requirements promptly and perfectly.... Read more
Landlord
24th Jun 2023 (1 year ago)

Helliconia

1/5 Stars
The open complaint I have with them has been 53 days without an update (they said it should be within 7 working day), so I have found that if you have an issue with them, you get little to no chance to get it resolved. Phoning their service number on Twitter... expect them to answer after 20+ calls and sound angry that you disturbed them. I would not recommend ever using this company. Separate to this it's been over 90 days and none of my deposit has been returned... 74 days with no updates. If you can't afford to wait multiple months for your deposit back, I would suggest not dealing with this company. If you are stuck and have to use them, record all calls!!!... Read more
Tenant
19th May 2023 (1 year ago)

S Connolly

1/5 Stars
I’ve had the worst experience with Allen and Harris as a tenant. Very unprofessional and I am really disappointed with the level of service. I would give them no stars if that were possible. My landlords were selling the property that I had been living in for 2 years. There were 5 viewings without any notice, despite having asked Allen and Harris to give me notice of any viewings. I came back from work one day to find my possessions had been moved around which was really emotionally distressing. They then proceeded to tell my landlords that the property was messy and that I was trying to prolong the selling process (I hadn’t been given any notice so of course it wasn’t ready for viewings!). Absolutely awful service, I would stay clear of Allen & Harris.... Read more
Tenant
4th May 2023 (1 year ago)

M Lemazurier

1/5 Stars
Worst experience I have ever had with an agency (and I have moved houses 5 times in the last 4 years) 1- I submitted multiple maintenance claims because my window was broken during a full -10 degree -cold winter and received no reply or action from the agency. I decided to move houses because of this. 2- Because I was terminating my tenancy early,I had to pay an absurdly high fee that supposedly could be discounted if I found a tenant to replace me. I did and the agent said that the discounted price was higher now because of additional VAT (clearly something illegal was happening here). 3- I paid the fee, moved out in less than a week, and found a tenant to move in by the next day. Because I had paid a full month and was moving out half way through, the agency said they couldn’t pay me back and I had to “resolve this” with the tenant. However they took more than 3 weeks to confirm her references, which were perfectly fine (with my references they took 2 days) 4- I ended up losing all the money I could have saved with receiving half a month’s rent, the girl moving in had to wait 3 weeks to move in, and the agency got all the money. 5- They refused to release my deposit to this day PLEASE DONT TRUST THIS AGENCY... Read more
Tenant
21st Apr 2023 (1 year ago)

R Black

1/5 Stars
If there was a minus button I would have clicked that awful experience.Had offer accepted on a property only to be told a week later that the house had been sold to someone else !!!! little or no empathy no clear explanation on how we lost the house just that there appeared to be a break down in communication still not clear what that means ? Area manager Mark was genuine in his responses and very professional as we made a formal complaint .However still no accountability from the company for our loss due to there incompetence.... Read more
Buyer
19th Apr 2023 (1 year ago)

J Ball

5/5 Stars
Corey was exceptionally helpful and thoughtful and went out of his way to help us even though our situation was unusual and required extra effort to sort out and I feel other estate agents may have just put us aside in favour of new tenants who’s situation could be organised much more quickly and easily. He went that extra mile to help us and was always welcoming and kind. We are renting but I think he’d be an asset whatever your situation and we’d certainly recommend him to anyone searching for a new home.... Read more
Tenant
23rd Mar 2023 (1 year ago)

L V

5/5 Stars
Looking for suitable student accommodation in Bath has been really challenging - especially for first-timers. Lots of Landlords and agents who don't answer calls or emails, and so on. The team at A+H have been a class above - helpful and professional throughout, and we've been really impressed. Special shout-out to Corey F who's been doing a great job, patiently and helping us out. I'd definitely recommend this team to anyone dealing with student accommodation.... Read more
9th Mar 2023 (1 year ago)

D Azimzadeh

5/5 Stars
Efficient service throughout the process of purchasing. Excellent communication throughout especially from Lily Gibbs who is a credit to A&H. Thank you... Read more
Buyer
28th Jan 2023 (2 years ago)

C M

2/5 Stars
Very efficient to rent you a place, very pushy to have you sign everything within the hour they sent you the email. But when it comes to fix something they are useless!!! Never ask for anything but when you need them, you need to call almost everyday, get someone different on the phone every time, explain the situation again and again, and eventually someone will call you back to fix and appointment. More than disappointed.... Read more
Tenant
9th Jan 2023 (2 years ago)

Will

1/5 Stars
The worst service we have ever experienced from an estate agent. Unhelpful, uncommunicative without prior prompting and unprofessional. Go elsewhere - there are several smaller Bath based Estate Agents that provide a fantastic service. Long story made short - A&H fundamentally misrepresented the basis on which a property was being offered to rent, discrepancies were only discovered when we met with the Landlord directly. The disparities were essential in nature - both furnishings and move in date were wrongly advertised/communicated. A&H were then slow to try and resolve any of the serious issues encountered, this wasted valuable time in the short-window in which we needed to find a property ahead of a move to the area. Ultimately both we and the Landlord agreed to pull out of the agreement. A&H readily recognised that our holding deposit should be returned to us and made assurances that they would do so ASAP /as a matter of urgency - they then dragged their feet and took the full month permissible under their T&Cs to return the money.... Read more
Tenant
14th Oct 2022 (2 years ago)

C Besley

5/5 Stars
Yes, efficient team found the right tenant for me... Read more
Landlord
10th Oct 2022 (2 years ago)

O Yousaf

5/5 Stars
I've had a great experience with the team who managed to sell my flat within a few weeks. A well-organised team who have stayed in touch throughout the process. Lewis, Matthew, and Lily have all been supportive and have communicated well.... Read more
Seller
25th Aug 2022 (2 years ago)

J Dancourt-Cavanagh

5/5 Stars
As a purchaser of a flat in central Bath, I very much appreciated the professional, reliable and efficient help I received from Allen & Harris, who were acting for the seller. Lily was very proactive and really helped to expedite the whole matter. Many thanks!... Read more
Buyer
25th Aug 2022 (2 years ago)

J Bodman

1/5 Stars
Awful experience if I could give a zero star review I would , they severely undervalued my aunts property they were unprofessional, pushy and even tried to get us to accept a ridiculously low offer , lower than their original valuation , luckily we got another valuation from another estate agent who were professional, knowledgeable and helpful they gave a correct precise valuation and the property sold for what it was worth , and when I say Allen and Harris undervalued the property that is a slight understatement , they undervalued it by thousands , in fact they undervalued the property by over a hundred thousand pounds , do do yourself a favour people if you get Allen and Harris in to do a valuation on a property you are selling get yourselves a second opinion, after our own experience with Allen and Harris would not recommend them to anyone , in fact I would recommend avoiding them... Read more
8th Aug 2022 (2 years ago)

D Mon

5/5 Stars
I have heard scary things about real estate agents and contracts. But I must say this, my experience so far has been very pleasant. This is a very professional firm and a wonderful team to work with. Especially Corey is real gem of a person, always looking forward to help and guide as the entire process can be very tricky. Very much dependable, thanks for all your help Corey, Cheers!... Read more
30th May 2022 (2 years ago)

C Young

5/5 Stars
Wonderful experience with the Lettings team, very responsive and very professional, This was my first time renting my property out and I cannot fault the service. Definitely will be returning!!... Read more
Landlord
26th May 2022 (2 years ago)

S Jones

5/5 Stars
I had an excellent experience while renting my property out with Allen and Harris, Corey, Scarlett and Zach were exceptional at finding me the correct tenants within a short amount of time. Lewis from property maintenance was very quick at arranging all the safety checks and making sure the property was up to standards before the tenants moved in. I would highly recommend this team to anyone as they exceeded my expectations time after time.... Read more
Landlord
20th Apr 2022 (2 years ago)

S Hummel

1/5 Stars
Worst experience as a tenant so far. After moving in to an Allen and Harris property last week I can say it is the worst experience with an agency I have had as a tenant so far. Until last year I had been renting since 2007. Their communications are all very reassuring, both on the phone and via email, but you quickly realise that they are telling you things that are untrue. For example, telling me that two of my references have come back already, before I had submitted my referees. This could have been a genuine error/confusing me with someone else, but it became clear that this is a pattern and they make assurances with no facts. The property I moved into had a carpeted bathroom when I viewed it, which they confirmed was being removed prior to my move in date. I checked with them last week and they confirmed via email before I sent my deposit. On move in day the carpet was still there. Their response was "it was meant to be done." It seems that they confirm things with their tenants before they confirm things for themselves. I do not know when they last entered the property. They were not at the viewing as I arranged this through the landlord directly. The same was true of a re-carpet of the living room. It is dated and previously had 3 dogs living in it. It was meant to have a new carpet fitted between the previous tenant and me. Two days before I moved in I was told that it would not be happening until the middle of May. Again they confirmed something with me that they had not confirmed themselves. Overall my experience with A&H so far is overpromise and underdeliver. I also know that they had not contacted anyone to uplift the carpet in the bathroom, so their confirmation to me was a blatant lie. Fortunately I love the house I'm renting, but do not see the value that A&H add. In the future I will be avoiding all A&H properties.... Read more
Tenant
19th Apr 2022 (2 years ago)

G alford

5/5 Stars
Couldn't recommend the team at Allen & Harris more. Great communication throughout the sale of my property. Lewis was brilliant to work with, friendly, professional and had great knowledge of the market.... Read more
Seller
28th Feb 2022 (2 years ago)

R sands

5/5 Stars
Great service... Read more
23rd Feb 2022 (2 years ago)

I simms

5/5 Stars
Allen & Harris Have been so helpful in finding and setting us up in our temporary accommodation. The staff are knowledgeable, friendly and extremely helpful. Strongly recommend their services.... Read more
Tenant
20th Nov 2021 (3 years ago)

M Fairchild

5/5 Stars
An effortless and professional experience dealing with A&H in Bath Great staff especially Scarlett who has guided us through the process ! so efficient and reassuring! I highly recommend them!... Read more
19th Nov 2021 (3 years ago)

B Rossington

5/5 Stars
We have recently had a very positive experience with Allen & Harris lettings and would highly recommend them. We dealt mainly with Zach, who took us through the whole process, from the initial viewing to getting the keys to the property. Zach was very pleasant, professional and efficient, and was a pleasure to deal with from start to finish. We would not hesitate to use Allen & Harris again in the future.... Read more
Tenant
29th Sep 2021 (3 years ago)

L Taylor

5/5 Stars
Allen and Harris, Bath have been fantastic from start to finish. We bought our house from them 3 years ago, and when it came to selling the property, we knew they were the estate agent for us. All members of the sales team are friendly, helpful and professional and always just a call away. Aaron conducted our initial valuation and brings so much personality to the team. Lewis and Matthew carried out our viewings and found us a buyer in less than two weeks. Mark ensured everything ran smoothly, even when we lost our first buyer, he was straight on the phone to us to get us on the market again and new buyers within a week. Abbie was there to push our sale through, and made sure we completed before the stamp duty holiday, always with a smile and friendly chatter. We also used Allen & Harris’ mortgage advisor service, and have done for many years. Sula offers the best advice and can always find you a fantastic deal on your mortgage, all the while guiding you through the process. You can’t get much better than Allen & Harris, what a great team! Thank you ????... Read more
Seller
4th Jul 2021 (3 years ago)

B Pountney

5/5 Stars
Following a few issues with my flat post my tenants departure, Mark has been excellent on his support in getting the necessary work completed and managing the process with my former tenant. Excellent service and support.... Read more
Landlord
27th May 2021 (3 years ago)

M O

5/5 Stars
We have been landlords of a single property for several years. Staff have always been extremely helpful and sorted out all issues as necessary, efficiently and professionally. I have had dealings with Glenn, Juliette, Emma, Lewis and Mark and they are always friendly and deal with everything promptly. No complaints at all and I would recommend.... Read more
Landlord
16th May 2021 (3 years ago)

J Weston

5/5 Stars
Excellent service, very friendly and professional. Good sympathetic communication which made me feel supported during a protracted sales procedure. Highly recommended.... Read more
Seller
5th May 2021 (3 years ago)

J Sykes

5/5 Stars
We have been dealing with A&H as a contractor conducting their Professional Independent Property Inventory reports for nearly a year now and the Lettings Team are always professional, responsive and accommodating. Long may our relationship last for many years to come!!... Read more
3rd May 2021 (3 years ago)

C Moon

5/5 Stars
Allen & Harris were excellent from beginning to end of our buying process. Communication was consistent and customer service outstanding. Jordan Baker was our agent, would highly recommend him and Allen & Harris to all... Read more
Buyer
30th Apr 2021 (3 years ago)

L Rudman

5/5 Stars
The team at Allan & Harris, Bath are Fantastic! I highly recommend them for both renting & selling.... Read more
30th Apr 2021 (3 years ago)

Joshua

5/5 Stars
I was recommended Allen & Harris by a friend when I decided to rent my house out in 2018. For the past 3 years Jordan has been fantastic! Any issues are dealt with immediately and always keeps me up to date with what’s going on! Highly recommend!... Read more
Landlord
30th Apr 2021 (3 years ago)

D Martin

5/5 Stars
Very professional and helpful!! Emma is a credit. Charming.... Read more
30th Apr 2021 (3 years ago)

V Baldwin

5/5 Stars
Mark was very helpful and professional in all my dealings with him would highly recommend company.... Read more
30th Apr 2021 (3 years ago)

S McGibbon

5/5 Stars
Found Allen & Harris extremely helpful during a usually stressful experience. Jordan made me feel comfortable and at ease from start to finish! Will definitely use again if needed!... Read more
30th Apr 2021 (3 years ago)

S Tilden

5/5 Stars
Amazing service, made the process of moving as stress free as it can be! Jordan was professional and friendly. Couldn't recommend enough!... Read more
30th Apr 2021 (3 years ago)

J Harrison

5/5 Stars
I recently let a property through Allen & Harris and a big thank you to Jordan Baker who was exceptional throughout the whole process. Highly recommend.... Read more
Landlord
30th Apr 2021 (3 years ago)

L sew

5/5 Stars
Great service from the team, Emma was especially helpful... Read more
30th Apr 2021 (3 years ago)

I Hindley

5/5 Stars
Mark was very Helpful and Professional at all times, I would highly recommend him... Read more
30th Apr 2021 (3 years ago)

G Mitchener

5/5 Stars
These guys are amazing, professional, efficient and not like other estate agents that I've had dealings with in the past. Would highly recommend.... Read more
30th Apr 2021 (3 years ago)

S Davies

5/5 Stars
I let through Allen and Harris in Bath and the service was great, definitely would recommend... Read more
Landlord
30th Apr 2021 (3 years ago)

D Martin

4/5 Stars
Came in for some advice,very helpful,thx emma... Read more
30th Apr 2021 (3 years ago)

G Neale

5/5 Stars
It was a pleasure from start to finish, from trying to find the property to putting the key in the door. Mark was on hand the whole time and made the usual arduous task, straight forward and dare I say pleasurable. Communication was first class, we felt just as important after the sale had gone through, as we did when we were looking to buy, thanks again to Mark and the team. G.Neale... Read more
Buyer
30th Apr 2021 (3 years ago)

D Waters

5/5 Stars
Really impressed with these guys. Very helpful and professional. Answered all my questions with confidence and explained everything fully. Without question I would fully recommend... Read more
30th Apr 2021 (3 years ago)

A Larder

5/5 Stars
I recently let a property through Allen & Harris and I was really pleased with the support and professionalism shown by the team. Jordan was great, really good customer service and so nice! Thanks... Read more
Landlord
30th Apr 2021 (3 years ago)

R Morris

5/5 Stars
We recently let a property through Allen & Harris and would thoroughly recommend using them. Their service was professional, friendly and helpful, Jordan in particular was great at answering any queries we had. As a novice landlord it was exactly what we needed to put our minds at ease. Thank you!... Read more
Landlord
30th Apr 2021 (3 years ago)

A Cuenca

5/5 Stars
Such a nice team, very helpful and attentive!.... Read more
29th Apr 2021 (3 years ago)

D Soden

5/5 Stars
Mark Winkworth was brilliant. Very knowledgeable and quick to reply to me. Thanks Mark... Read more
29th Apr 2021 (3 years ago)

S Calvino

5/5 Stars
Allen & Harris in Bath has been extremely helpful during my moving process. There were extremely approachable and friendly when I first moved in to my flat and they have been a great help during the pandemic. They are always attentive to any query and respond rapidly to any issue I might have. 10/10 would highly recommend... Read more
Tenant
29th Apr 2021 (3 years ago)

G O'Donovan

5/5 Stars
Excellent from start to finish. I knew what I wanted and when I explained this to Mark, he spent a lot of time ensuring I only got sent properties that I would be interested in viewing and renting. Mark was with me every step of the way and kept me informed at each step. I would definitely use them again... Read more
Tenant
29th Apr 2021 (3 years ago)

T Young

4/5 Stars
Wonderful service from the team at Allen and Harris. My point of contact, Jordan, was particularly helpful and I look forward to working with them again soon.... Read more
29th Apr 2021 (3 years ago)

D Thomas

5/5 Stars
Mark Winkworth was so helpful and personable. Thank you for your help.... Read more
29th Apr 2021 (3 years ago)

J GRAVELING

5/5 Stars
I have used Allen & Harris to manage my property for several years and have always found them to be diligent, hard working and professional. I would highly recommend them to any other person looking for a highly competent agency to manage their property.... Read more
Landlord
29th Apr 2021 (3 years ago)

D Moon

5/5 Stars
Excellent service from the team at Bath.... Read more
29th Apr 2021 (3 years ago)

M Donnellan-Pasos

5/5 Stars
Every professional,excellent service form mark ,I would not hesitate to recommend them .... Read more
29th Apr 2021 (3 years ago)

S Cockerell

5/5 Stars
Mark has been fantastic and I would thoroughly recommend Allen and Harris estate agents!... Read more
29th Apr 2021 (3 years ago)

S Peters

5/5 Stars
Moving is never fun but thank you to everyone at Allen and Harris, especially Scarlett, for making it the most smooth process. Highly recommend.... Read more
29th Apr 2021 (3 years ago)

K Nagy

5/5 Stars
I have rented a property through Allan & Harris in Frome, Somerset. I found the team very helpful and easy to deal with via emails that suited me. It has been a good experience dealing with them.... Read more
Tenant
29th Apr 2021 (3 years ago)

D Rochelle

5/5 Stars
Very good Company. Been with them for years.... Read more
29th Apr 2021 (3 years ago)

Katie

5/5 Stars
Scarlett, Emma and Lewis have been excellent helping with the start of my new tenancy - thank you! (I hope your accounts team don’t let the team town when it comes to returning my deposit in a timely way at the end of this tenancy as has been the case in the past!)... Read more
Tenant
29th Apr 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
I was well impressed with the Agent (Matthew) during viewings. He was prepared for the viewing and he was very open.... Read more
Buyer
26th Apr 2021 (3 years ago)

T Prescott

5/5 Stars
On our Mum’s passing my sister and I were left with the task of selling her house. The house was in need of updating and we really worried we would not be able to sell. Aaron came to value the house and we were struck by his enthusiasm and professionalism . We had no doubt at all in our minds he was the man we wanted to sell with. Within a month it was sold! We had the terrible stress of probate and because of the pandemic everything was delayed. If it was not for Mark and Abbie I don’t think we would have coped. They were incredibly informative and supportive. Thank you so much for getting us through a very stressful time... Read more
Seller
26th Mar 2021 (3 years ago)

N Gates

5/5 Stars
I can thouroughly recomend Allen & Harris Bath and their attentive Team,. Our first contact was with Aaron Butler who was extremly professional and identified our needs. The whole team including Lewis, Mat and Abbie were very good and all communications were quickly responded to. We sold our property quickly and found the whole process quick and efficient.... Read more
Seller
22nd Mar 2021 (3 years ago)

A Katiou

5/5 Stars
me with my child and my wife in a hotel for more than a month I begged the offices to help me find a house we both had a full time job in a nursing home so guaranteed work and no one helped and fortunately for my good luck they turned to allen n harris office and there i found ms scarlett but i have to admit you really bent my problem understood the situation and found us home within a week and without paying 6 months in advance just by promoting us and allowing us to try our luck us taking the references and the landlord control thank you very much scarlet... Read more
Tenant
9th Mar 2021 (3 years ago)

P Nicholson

1/5 Stars
Their website is poor and it never has floor plans. It maybe a marketing tool but I won’t ask for a viewing if I can’t see the floor plan. Simples!... Read more
25th Feb 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Great agent... Read more
Seller
10th Feb 2021 (4 years ago)

D Dempsey-Parr

5/5 Stars
Worked closely with Matt, Abbie and Mark from Allen Harris on a flat purchase. It is fair to say there were a number of challenges that cropped up along the way but this team were incredibly efficient in getting everything resolved in a way that benefited both me and the vendor. I have great confidence in their ability and service and will be sure to work with them again.... Read more
Buyer
28th Jan 2021 (4 years ago)

V Vanka

5/5 Stars
Extremely happy with the way Lewis Stevens has handled our case. He was efficient, polite, nice and made sure to communicate regularly. I thoroughly recommend A&H, Bath without any doubt when it comes to buying, selling or renting in Bath.... Read more
27th Jan 2021 (4 years ago)

B Wright

5/5 Stars
I can't thank Allen and Harris enough for being so responsive and efficient with helping us to find a rental property. We'd been finding it really difficult, and with a baby on the way and a build project about to start we were getting stressed. Emma and Jordan sealed a property that was ideal for us on a Saturday morning when many other estate agents aren't even open. They provided prompt communication between ourselves and the landlord, and were extremely professional. We've missed out on several rentals in Bath with other agents because we cannot even get through to arrange a viewing and phone calls or emails aren't returned. However Allen and Harris have been fantastic, even at a weekend in the midst of the pandemic. Thank you.... Read more
Tenant
11th Jan 2021 (4 years ago)

S McClean

5/5 Stars
A very professional and friendly team. We sold our house through Allen & Harris and gained our mortgage for our next property with their fabulous mortgage advisor, Sula. They were always happy to help and kept us well informed of the progress of our sale. We would highly recommend them and we will definitely be calling them if we need them again in the future.... Read more
Seller
9th Jan 2021 (4 years ago)

G mack

5/5 Stars
Good... Read more
9th Jan 2021 (4 years ago)

C Holloway

5/5 Stars
Mark and Matt were amazing. Matt showed us around our now forever home the first time and a couple times after that. Mark went so far as to go to the house and check (and video!) the water pressure. Fantastic experience. Should we ever be in the market again we will return! Thank you so much ????????... Read more
Buyer
13th Dec 2020 (4 years ago)

D Judd

5/5 Stars
Advertised our property with them and they had it sold in days, wonderful.... Read more
Seller
8th Dec 2020 (4 years ago)

O s

1/5 Stars
I was looking to buy a property in Bath and liked one of the property on right move and contacted Allen & Harris , agent spoken with me once and never get back to me despite my serval attempts to arrange a viewing . Finally came across Andrews estate agents Bear flat , fantastic team , very prompt and helped me from start to finish throughout the process of my property purchase in Bath . @Andrews Bear Flat bath ! Highly recommend, especially when comes to professional & prompt service if you buying a property in Bath area .... Read more
Buyer
21st Nov 2020 (4 years ago)

A Agarwal

5/5 Stars
I can highly recommend Allen & Harris. They got in touch regarding providing Tenancy services for our property in Bath. We had been struggling to find a good tenant so a few months. A&H on taking over the property found a tenant in under a week. The whole process for the documentation was very smooth, everything being done online. Mark, the Property Manager was also very prompt in getting any issues with the property resolved quickly. Also the firm is quick and clear in all their communication. In fact we have opted for the full Management service because of their excellent service. Overall so far has been a great experience. Glad we changed over to A&H!... Read more
Landlord
9th Nov 2020 (4 years ago)

B Tozer

5/5 Stars
All at A & H with whom I’ve dealt have been professional, polite and courteous. And found tenants quickly!... Read more
Landlord
30th Oct 2020 (4 years ago)

A Blagdon

5/5 Stars
Most helpful, friendly and professional people when it comes to letting. Would use time and time again! Responses to queries were always timely and information given was really helpful.... Read more
Tenant
29th Oct 2020 (4 years ago)

M Lewis

5/5 Stars
We have been working alongside Allen & Harris Lettings for many years now. Lewis, Glenn and Juliette are on hand if needed and are always extremely helpful. It's a pleasure to do business with them.... Read more
29th Oct 2020 (4 years ago)

F Johnson

5/5 Stars
We have worked closely with Allen & Harris and have always had great communication from the branch. They are all very friendly and happy to help! Would highly recommend.... Read more
29th Oct 2020 (4 years ago)

J Hanley

5/5 Stars
I recently let my property through Allen & Harris and found them to be professional and efficient. Scarlett was extremely helpful throughout the whole process. Would recommend them to anyone.... Read more
Landlord
29th Oct 2020 (4 years ago)

P Hanley

5/5 Stars
“We recently let our property through Allen & Harris, Bath. The whole process from start to finish was stress-free, I was kept updated on viewing feedback and once new tenants were found they moved in within 10 days. Would highly recommend Allen & Harris and can’t thank them enough”... Read more
Landlord
29th Oct 2020 (4 years ago)

N Woodward

5/5 Stars
Once again, Allen & Harris have been fantastic in helping me re-let my house & sort all the jobs in between. Scarlett & Lewis have been particularly helpful & I am very grateful for a quick & efficient transition!... Read more
Landlord
29th Oct 2020 (4 years ago)

D Blackley

5/5 Stars
Been with Allan and Harris for 4 years and found them to be very helpful when contacted. All maintenance and repairs are always carried out in a prompt manner. Very friendly staff... Read more
Landlord
29th Oct 2020 (4 years ago)

J Auer

5/5 Stars
We can highly recommend Allen & Harris, they were so polite and very nice from the first point of contact and throughout the process of renting the property. Every question was answered super quick and they were so helpful even with the tiny things that come when renting a place. We found them trustworthy and professional. As we relocated from outside to the UK and during Covid-Times, the service provided could not have been better. Thank you Allen & Harris, especially greetings to Scarlett :)... Read more
Tenant
29th Oct 2020 (4 years ago)

S Blake

5/5 Stars
brilliant service, not a bad word to say!... Read more
29th Oct 2020 (4 years ago)

Y Eaves

1/5 Stars
Would give zero if I could. We had lots of issues with the house and the estate agents just ghosted us. To this day, they still owe me money for the keys because they couldn't even manage to get keys cut right (never heard of checking?). I keep asking when it will be returned and Lewis just says "I will get back to you". Special shoutout to Lewis for being particularly useless on this matter and for maintenance issues overall. They left us with broken furniture for a whole year- they kept saying they would send someone to fix it but never did. The house had an awful mould problem- they sent someone over to give quotes to install extractor fan in bathroom but nothing came of that. They tried to milk money out of the deposit but we argued so they backed out (their claims had no merit). Would not recommend. They don't check that houses are suitable to live in, and they don't respond or care if there's an issue with the house. Not responsible, practical, or reliable.... Read more
Tenant
12th Oct 2020 (4 years ago)

J Hearn

5/5 Stars
I would personally like to thank Lewis and Juliette who have helped us with our rental properties over the years, An absaloute pleasure to do business with, Thank You.... Read more
Landlord
24th Sep 2020 (4 years ago)

J B

5/5 Stars
Lewis is one of the nicest property managers I've had the pleasure of dealing with. With a difficult situation which was nobody's fault he managed to let cooler heads prevail. On more than one occasion Glenn has stepped in to help out. Fantastic customer service all-round... Read more
Tenant
24th Sep 2020 (4 years ago)

N Pike

5/5 Stars
The lettings team have been helping us with property in Bath for some time now, we have always found them excellent value and extremely professional. We value our tenants and appreciate them being well looked after.... Read more
Landlord
24th Sep 2020 (4 years ago)

P Miller

5/5 Stars
Over the last few years, I have asked Allen & Harris, to rent out my 3 properties. I have found Glenn and his team, fantastically professional, courteous and helpful. Great service. Keep up the good work.... Read more
Landlord
15th Sep 2020 (4 years ago)

M HOWARD

5/5 Stars
The team at Allen and Harris - namely Lewis Eyers and Scarlett King and Emma Moon - have been extremely helpful in making our move as seamless as possible. Great company, I sincerely recommend... Read more
27th Aug 2020 (4 years ago)

F Ashaye

4/5 Stars
Great communication... Read more
24th Jul 2020 (4 years ago)

J Anderton

5/5 Stars
I found all the team beyond helpful, kind and supportive, especially as I was moving in and out of my flat in the midst of a global pandemic! They were still just as responsive and professional as I imagine they would be under normal circumstances. I also really appreciated that they followed government guidelines concerning showings and took the risk seriously allowing them to take place in a safe way. Would definitely recommend to others.... Read more
16th Jun 2020 (4 years ago)

J Blackmann

4/5 Stars
Good experience of working with Allen & Harris. Special praise for Lewis Eyers, who has been both helpful and efficient throughout.... Read more
15th Jun 2020 (4 years ago)

D Kelf

5/5 Stars
I have been working with Allen and Harris for a number of years now as a landlord. It is particularly important when renting one's own home and living abroad to have a property agent that can be totally relied upon. These guys are absolutely the best! They are extremely professional and responsive, handling any issue immediately. When it comes to finding new tenants, they have always come through with excellent people. The management is accessible and easy to work with. I highly recommend them.... Read more
Landlord
11th Jun 2020 (4 years ago)

C Sjödin

5/5 Stars
I’m very happy and satisfied with this company and can definitely recommend them. Mr Eyers always so kind and service oriented!... Read more
31st Jan 2020 (5 years ago)

J Scott

5/5 Stars
Scarlett and the team went above and beyond with arranging the new tenancy so close to Christmas. Always willing to help, answer any questions, made it really quick and simple with paperwork and getting set up in the new house. Great team and would use them again.... Read more
Tenant
28th Jan 2020 (5 years ago)

R Thomson

5/5 Stars
Simon Lord ( and his team: Teresa and Luke) has gone above and beyond any reasonable expectations that a prospective client could require. Tirelessly overcoming difficulties that arose during the sale of my flat, from beginning to end there was a level of professionalism that I haven't found elsewhere. Continual good humour and impeccable behaviour were the icing on the cake. What originally convinced me that this company was a particularly good choice was that from the outset Simon had original ideas about marketing my property. You might guess from this that I was very pleased with the work that Allen and Harris in Bath undertook and that I recommend them to anyone wishing to sell their property in the Bath area. They are, indeed, an excellent team.... Read more
Seller
3rd Nov 2019 (5 years ago)

J Turnock

4/5 Stars
Would recommend allan&harris staff were very good.... Read more
20th Oct 2019 (5 years ago)

R Phillips

5/5 Stars
The Property Letting department of Allen and Harris were very helpful during our Rental Application for the property in which we now reside. Kirsty, Scarlett, and Lauren all went above and beyond in their efforts to assist us with the documentation we required and we are very grateful. Sadly, our dealings with them were just for the appointment of the lease as our landlords have decided to self manage the property. A big thank you once again to all the team, Ruth and Gordon Phillips.... Read more
Tenant
20th May 2019 (5 years ago)

S Beard

5/5 Stars
A wonderful experience with Allen and Harris, we have found our dream home and it would not have been possible without the dedication and professionalism of the staff who helped us and their the warm welcome we received and the communication that followed. If there were a 100 stars then we would give Allen and Harris a 100. We cannot recommend this Estate Agent enough, we are deeply grateful to all the staff.... Read more
Buyer
18th May 2019 (5 years ago)

P Spencer

4/5 Stars
Generally trouble free letting. Some issues I've had with the property have taken too long to resolve although it's not clear whether this is due to the letting agent or landlord.... Read more
Tenant
17th May 2019 (5 years ago)

B Leicester

1/5 Stars
Sadly our two year experience of dealing with Allan & Harris in relation to a student let has been shocking. Over the period of our “relationship”, our son was chased numerous times for alleged late payment when in actual fact all payments were made on a regular monthly basis by standing order. The finance department were simply unable to reconcile the payments. Sorting these out proved time consuming and frustrating with A & H simply failing to respond to e-mails and telephone messages. Once or twice we would have probably put down to bad luck, but numerous times not so. They were very quick to send threatening e-mails which we completely unfounded. In the light of these inefficiencies I guess having to wait over 6 months to get our deposit back should have been expected. Our experience overall is one of tardiness, inefficiency and unprofessionalism.... Read more
Tenant
8th Feb 2019 (6 years ago)

A Glass

4/5 Stars
Happy with Kirsty and the rest of the team. They manage our property whilst we are living abroad. They always reply promptly and have been very easy to deal with.... Read more
Landlord
3rd Dec 2018 (6 years ago)

E hannah

5/5 Stars
Would highly recommend Allen and Harris, as my partner and I were renting for the first time our first experience was a very pleasant and comfortable one thanks to Scarlett! Extremely reliable and attentive, and answered any queries we had. Thank you Scarlett for all your help!... Read more
Tenant
19th Nov 2018 (6 years ago)

A Bickley

5/5 Stars
Very efficient, friendly and reliable with great communication during the transition out of our rental property.... Read more
Tenant
15th Nov 2018 (6 years ago)

S Barnett

5/5 Stars
The branch offered great support and the whole process was made so easy. Also want to say a big special thank you to Lauren who worked so hard to help!... Read more
14th Nov 2018 (6 years ago)

B Jones

5/5 Stars
Would highly recommend! Had the pleasure of working with Lauren through the process, very knowledgeable and puts her clients first. Lauren ensured that the move day was as stress free as possible. I have recommended her to my friends and Co worker's and will continue to recommend her expert service.... Read more
14th Nov 2018 (6 years ago)

R Powditch-Jones

5/5 Stars
My experience with estate agents in the past has been consistently dire. However, this was the absolute antithesis. The process was easy, and I felt comfortable and this is largely down to the excellent service I received from Lauren, who I believe should receive particular praise. I will be recommending Allen and Harris.... Read more
14th Nov 2018 (6 years ago)

B Merrett

4/5 Stars
I have found Allen and Harris to be professional and courteous at all times whilst dealing with them... Read more
14th Nov 2018 (6 years ago)

M Peck

5/5 Stars
Found A&H team to be friendly, efficient and professional - Scarlett made the process so much easier to deal with - would recommend her and the company to anyone looking to rent - thanks again Scarlett!... Read more
Tenant
13th Nov 2018 (6 years ago)

M Roth

5/5 Stars
We used Allen & Harris for the first time a couple of months ago since their takeover of Touchstone and found the service provided to be excellent. Kirsty advised us as to the market rent, and found a suitable tenant within a week. The deposit, fees and balance of the first months rent was dealt with very efficiently and quickly,... Read more
Landlord
13th Nov 2018 (6 years ago)

L Hudson

5/5 Stars
I was very impressed after my recent dealings with this company. Everyone was very friendly and helpful, especially Kirsty who i found very knowledgeable.... Read more
13th Nov 2018 (6 years ago)

E Brown

5/5 Stars
I was impressed with professionalism and customer rapport at Allen and Harris when I was looking to move to Bath. Scarlett was nothing but helpful and charming and even offered help with my bags. Thanks guys!!... Read more
13th Nov 2018 (6 years ago)

D Ohara

5/5 Stars
The move went great! Would defiantly use the company again! Thankyou Scarlett for all your help and support... Read more
Tenant
13th Nov 2018 (6 years ago)

E Bishop

5/5 Stars
Allen & Harris are a pleasure to work with. I can't recommend Scarlett more - super helpful from beginning to end. Thanks!... Read more
13th Nov 2018 (6 years ago)

E Worship

5/5 Stars
The branch offered great support through the whole process, putting me at ease. I would like to say a special thank you to Lauren for all her hard work!... Read more
13th Nov 2018 (6 years ago)

N Mitchell

5/5 Stars
Brilliant company to deal with, always very polite and professional at all times, I was particularly impressed with Scarlett in the Bath office as she went above and beyond in helping me.... Read more
13th Nov 2018 (6 years ago)

N Sly

5/5 Stars
I cannot praise Lauren enough she was so knowledgeable as well as polite. Lauren is an absolute asset to Glenn and his team. Definitely be using Allen and Harris again and recommending them to my friends and family.... Read more
13th Nov 2018 (6 years ago)

S Campling

5/5 Stars
Fantastic service, great team. Loving my new place. Thank you Chay and everyone :)... Read more
Tenant
13th Nov 2018 (6 years ago)

?????Lindy??

5/5 Stars
I have very experience with Allen and Harris in Bath, UK. The whole team work hard and efficiently with nice attitude. They manage my properties and find good tenants for me. I trust them.... Read more
Landlord
13th Nov 2018 (6 years ago)

M Banfield

4/5 Stars
I have continued using Allen & Harris following the takeover of Touchstones and believe they are getting their act together as they dealt with my new tenants and help co-ordinate this with some building work going on between the changeover. I was particularly impressed with Kirsty and Lauren as they were very helpful.... Read more
Landlord
13th Nov 2018 (6 years ago)

shortpegs

5/5 Stars
Exceptionally helpful and polite staff, always willing to go the extra mile to make things easier for you. Couldn't recommend them more highly.... Read more
13th Nov 2018 (6 years ago)

T Cunningham

1/5 Stars
Rated one star because I couldn’t rate zero. Hands down the worst estate agents I have ever come across, constantly receive emails/phone calls/letters that we haven’t paid our rent when we have, tell them every month to sort it out and it doesn’t get sorted. Raised awareness of work that needed doing in the house when I moved in 2 years ago, that still is not done!! I could go on and on, can’t wait to move.... Read more
Tenant
13th Nov 2018 (6 years ago)

D McCree

1/5 Stars
Hilariously incompetent and a nightmare to deal with. A few examples of things we had to deal with over the two year tenancy: -took 19 months to fix a broken window -repeatedly sent emails to the wrong people, including to people who did not live at the property -lost payments we made which took months to sort out -failed to do anything after multiple complaints about the landlord letting himself into the property unannounced -removed items of furniture from the property mid-tenancy without warning -failed to properly maintain the heating and radiators Special mention to their organisation system for looking after keys, which consists of 50odd keys on the same keychain and individually checking them against another to find the correct one.... Read more
Tenant
9th Oct 2018 (6 years ago)

V Deane

4/5 Stars
Recent late/non-payment of rent issues were quickly nipped in the bud after consulting the manager, Glenn Hawthorne who was extremely helpful. My property was tenanted very quickly and Glenn always showed prospective tenants around in a most courteous and efficient manner. So 5 stars for Glenn. The only reason overall score is 4 is because there were some admin issues which, again, Glenn resolved.... Read more
Landlord
3rd Jul 2018 (6 years ago)

K Campbell

5/5 Stars
I have been a happy tenant for the past 8 years at a property in Bath managed by Allen & Harris (originally BCS and Touchstone). Glenn, Juliette and the team have always been fantastic to deal with - highly professional, quick to respond to any maintenance issues, proactive and always ensuring a good communication flow between tenant, agent and landlord. Any potential tenant going through A&H should be reassured that they are in safe hands!... Read more
Tenant
10th May 2018 (6 years ago)

N Hell

5/5 Stars
I have been a landlord dealing with 3 incarnations of this agent over the ladt 8 years; BCL, Touchstone and now with Allen and Harris. Huge thanks to Glenn, Juliette, Kirsty and Megan (and anyone whose name i didn't catch). They have provided excellent customer service and care. I am very happy to call them my letting agent.... Read more
Landlord
4th May 2018 (6 years ago)

E Martinez

1/5 Stars
We are finding very stressful to deal with these state agents who are managing our rented property. I have a storage cupboard full of items that are not mine including a sac of gravel and an old dirty hoover. From the items they agreed to put right before we moved in, they hardly have done any and they had a month to organise themselves. Their decorator has ruined one of the rooms original floor boards by painting it with plastic paint of a shinny white, it is completely ruined. I feel sorry for the landlord and also for us that somehow are supposed to live with this very poor job. I can see that all the good reviews are from Landlords.... that is not a surprise. We are keep on going around in circles and the manager is always going to ' look into it' but we are yet to receive a phone call or achieve a satisfactory solution.... Read more
Tenant
11th Apr 2018 (6 years ago)

N A

5/5 Stars
Juliette and Glenn looked after the letting of my Bath flat for several years - they have been completely professional and achieved excellent results for me every time. i cannot rate them highly enough - great people to work with.... Read more
Landlord
22nd Mar 2018 (6 years ago)

K Lee

5/5 Stars
Didn’t end up renting with them in the end due to a contract issue, but they were really professional, helpful and nice to deal with - and really honest and upfront too.... Read more
14th Mar 2018 (6 years ago)

S Slayden

5/5 Stars
The whole process has been seamless. Kirsty and the team did and excellent job.... Read more
12th Mar 2018 (6 years ago)

S Paine

5/5 Stars
Having returned to Allen and Harris following the closure of the Touchstone offices I am pleased to say that the experience has been 100% better. Both Glenn Hawthorne and Juliette Sobers-Cummins have worked with me to ensure my tenancy runs smoothly and their professional approach is admirable, I would thoroughly recommend them.... Read more
Tenant
28th Feb 2018 (6 years ago)

S Monelle

5/5 Stars
Juliette, Glenn and the team manage our properties very well. Extremely professional .Emails always answered straight away, reminders sent regularly to inform us of when new gas / electrical certificates are required. Property checks carried out thoroughly with photographs. We would happily recommend Allen & Harris Letting agents - Thank You -... Read more
Landlord
26th Feb 2018 (6 years ago)

N Donoghue

5/5 Stars
Very happy the service and great communication. A pleasure to deal with.... Read more
21st Feb 2018 (6 years ago)

P Cummins

5/5 Stars
Glenn and his team have looked after my property in Bath for around 10 years. I have found them helpful and responsive in all aspects of the management of the property. In particular they have sorted out any issues with the house speedily and efficently. I have no hesitation in recommending them.... Read more
Landlord
17th Feb 2018 (6 years ago)

R xie

5/5 Stars
Very friendly staff! Very professional service!... Read more
14th Feb 2018 (6 years ago)

I Henderson

5/5 Stars
As a landlord, I have dealt with the team for some years with our rental properties. They provide an excellent service especially from Glenn Hawthorne and their maintenance staff.... Read more
Landlord
14th Feb 2018 (6 years ago)

P B

5/5 Stars
Have used Glenn and his team for over 15 years - testimony to their professionalism and quality.... Read more
14th Feb 2018 (6 years ago)

T Finch

5/5 Stars
Rented through Touchstone and Allen and Harris for 1.5years. Easy to deal with and they sorted repair work in a timely manner. They were also very flexible when I wanted to terminate the lease early. Kirsty was particularly helpful... Read more
Tenant
13th Feb 2018 (6 years ago)

R Pringle

5/5 Stars
As a landlord of multiple properties across the UK, I am happy to confirm that the whole team at Allen and Harris Bath are by far the best for service, communication, response time and support that goes above and beyond the norm. Every busy landlord wants the peace of mind that his properties are being taken care of in his absence. This happens as a matter of routine with Glenn and his great team.... Read more
Landlord
8th Feb 2018 (7 years ago)

C Bartlett

5/5 Stars
Very friendly and efficient colleagues. Very experienced team who provided great help at all stages. Would definitely recommend.... Read more
8th Feb 2018 (7 years ago)

N Gullis

5/5 Stars
Allen Harris have really helped through the moving process thanks Megan Evans for dealing with all my queries. Great service... Read more
8th Feb 2018 (7 years ago)

V Opara

5/5 Stars
From the first day of viewing the property with Glenn, to arranging the contractual agreement with Scarlett and then, ensuring the prompt check-in to the new property with Natalie and Juliette; my experience with Allen & Harris has been a pleasant one. Great service, and great all-round communication!! I feel at home already and know that if I need anything as far as the agency is concerned, they will be quick to respond and resolve any issue.... Read more
Tenant
8th Feb 2018 (7 years ago)

P quinto

5/5 Stars
A special thank you to Glen & all the team at Allen and Harris , always friendly and helpful.... Read more
8th Feb 2018 (7 years ago)

P Vale

5/5 Stars
Glenn and the team at Allen and Harris have always provided me with a really excellent service over the past few years. Many thanks!... Read more
8th Feb 2018 (7 years ago)

C Hall

5/5 Stars
Staff are really friendly and helpful. Kirsty was the girl I dealt with and she was really informative and responded to any queries very quickly.... Read more
8th Feb 2018 (7 years ago)

G Evans

5/5 Stars
Always great service from Allen & Harris. Glenn, Kirsty, Juliette, Scarlett, Peter, Megan, Natalie and Steve. A great team and highly recommended!... Read more
8th Feb 2018 (7 years ago)

T Penn

5/5 Stars
Glenn Hawthorne and his team at Allen and Harris in Bath have provided us with excellent service during our two year tenancy. All members of the team are friendly and approachable, have responded to queries and maintenance requirements with efficiency and diligence, and have been understanding of the needs of the household, particularly as we work from home. Glenn and the team have made the whole experience feel very comfortable, achieving the mutual respect that should be the benchmark of successful private rental.... Read more
Tenant
8th Feb 2018 (7 years ago)

T Stoppard-Brown

4/5 Stars
Glenn (the Manager) is always helpful and willing to go that extra mile. A pleasant company to deal with.... Read more
8th Feb 2018 (7 years ago)

K Patrick

5/5 Stars
We felt that Glenn and his team understood the local rental market inside out. They gave us accurate information, didn't 'oversell', followed up on everything thoroughly and found us a tenant who is still in residence over a year later. We would definitely go to this team again.... Read more
Landlord
8th Feb 2018 (7 years ago)

B clarke

5/5 Stars
Great service and really friendly staff that did everything to ensure our move went through as swiftly and smoothly as possible - Big thank you to Glen and all his team!!... Read more
8th Feb 2018 (7 years ago)

S Perkins

4/5 Stars
I have been using Glenn Hawthorne and his team for a number of years to manage rental of my Bath home. I have always received prompt attention and great support at making sure the tenancy's run well from both my point of view and those of our tenants. I would recommend Glenn and his team.... Read more
Landlord
7th Feb 2018 (7 years ago)

L Hardy

5/5 Stars
Glenn Hawthorne at Allen and Harris has made ownership of my investment property so much easier. Always replies to emails by return and the issue is always acted on in an equally timely manner. His wealth of experience in the business is reflected in his knowledge of the law as it relates to property management keeps up to date with the changes in that. He knows immediately when a stronger approach is required with tenants or when it is appropriate to be tactful. He also has a great sense of humour essential I would imagine in his job. I would recommend him and this Company to any existing or prospective landlord. They are a pleasure to deal with.... Read more
Landlord
7th Feb 2018 (7 years ago)

L Lachance

1/5 Stars
Took them 3 months to return my £400 deposit. At first, they sent an email saying that they had written my card details incorrectly when I handed my keys back in person. Received nothing after sending them the correct numbers, emailed once again and was told that it would take up to 10 days to get the money back, after waiting that long, still nothing! I ended up constantly emailing and seeing them face-to-face and each time I was fobbed off and told that the accounting department was to blame. I didn't really understand why it was taking them so long as my ex-flatmates had all gotten their money back. Eventually a family member rang them up and threatened to call the debt-collectors, funnily enough, my money was in my account the very next day - how convenient!... Read more
Tenant
6th Feb 2018 (7 years ago)

R Gregory

4/5 Stars
Have to say I’ve never enjoyed dealing with estate agents and coming to bath I was expexting double the level of infuriation. However, I was pleasantly surprised with the service from Allen and Harris more specifically Peter Kimberly-Bowen. Polite, friendly, helpful and just really made the process easy and pain free. Would have been 5 stars but he’s a United fan! Ha!... Read more
21st Nov 2017 (7 years ago)

H Cartwright

5/5 Stars
Really pleased with our recent experience with Allen and Harris when renting a property. Our viewing with Peter was brilliant, we were made to feel comfortable upon arrival and shown thoroughly around the property. He was more than happy to answer any questions my partner and I had, and consequently we went through with the letting, and are really happy with our new flat. All communication throughout the process was great. Thanks a lot.... Read more
Tenant
21st Nov 2017 (7 years ago)

T Bateman

4/5 Stars
Was left dealing with Peter Kimberly-Bowen, hosting was excellent from him and one of the better experiences I've had in an estate agents after previous issues. Peter was kind, thoughtful and courteous, recommend dealing with this branch.... Read more
21st Nov 2017 (7 years ago)

D Sullivan

1/5 Stars
If I could review them by leaving a - or 0 star I would. I found them to be not the most honest reliable and efficient bunch of people I have ever had the misfortune to meet.... Read more
4th Nov 2017 (7 years ago)

Z Dai

1/5 Stars
Cancelled an agreed 6 months rent because they wanted a 12 months tenant. Never return the 450 pound deposit 2 month after cancellation. I am looking out for meditation to get it back. Avoid.... Read more
Tenant
27th Oct 2017 (7 years ago)

A Evans

4/5 Stars
Friendly and approachable staff. Wonderful communication and helped with any issues I had very quick;y. Thank you!... Read more
6th Oct 2017 (7 years ago)

J Martin

5/5 Stars
Amazing service, always respond to our emails and we definitely didn't have a broken boiler that nearly exploded... Read more
Tenant
3rd Oct 2017 (7 years ago)

J Hawke

1/5 Stars
The Faulty Towers of estate agents. A comedy of errors, but not so funny when they are supposed to be looking after your property. Not recommended.... Read more
Landlord
25th Sep 2017 (7 years ago)

JD

1/5 Stars
Terrible property management agents ! My daughter is trying to move into a property that isn't fit for human occupation . They obviously didnt check the property when previous tenants moved out , consequently found a property with mold , broken curtains and in a filthy state ! They were no better with paperwork , ignore emails, say they will get back to you and never do . My observation is that they believe that students are not worthy of any form of service , answer , habitable accommodation because they are only students ! Let's see if they treat the parents any better, who are paying the rent . Shame , because I had previously thought Allen & Harris were a good established company to use.... Read more
Tenant
20th Sep 2017 (7 years ago)

A LITTLEHALES

1/5 Stars
Most reference checks, even extreamly thorough ones are between £20-£90 , they expected £120 each for 2 reference checks. Without any explanation or breakdown of why their reference checks cost so much more. Very poor customer service from Peter Kimberly Bowen .... Read more
Tenant
30th Aug 2017 (7 years ago)

G Foster

1/5 Stars
If I could leave 0 out of 5 I would. We were gazumped four weeks in on a purchase. We only found out through our solicitor and had to make nine phone calls to Allen & Harris to find out what was happening. Each call was never returned, we just kept getting told someone would call us back and they never did. Will now actively avoid any dealings with them again.... Read more
Buyer
29th Aug 2017 (7 years ago)

T dawg

1/5 Stars
Dishwasher like service.... Read more
31st Jul 2017 (7 years ago)

S Kabutarwala

1/5 Stars
Rude and unfriendly service. They don't treat tenants as customers and it feels like we are doing an obligation to them by using them as agents. Will not help in anyway in finding properties they have and just tell to look online. Even when giving them a good offer which would be beneficial to the landlord as well, still do not pass on message to the landlord and refuse straight away. Horrible and avoid them! There's lots more of agents in Bath who value their customers, tenants and landlords alike.... Read more
Tenant
22nd Sep 2015 (9 years ago)

T Jenkins

2/5 Stars
They seem to be short of staff - had issues with gas and phone not connected when moving in and there is only 1 person in their office who seemingly deals with issues, but they are also out on viewings a great deal of the time. Causing delays to getting our utilities connected. Most annoying thing is they said the property was 'ready to go' and had been 'thoroughly checked'. Allen and Harris use a company in Cardiff to organise repairs and this causes further delay to repairs as theres no local accountability. Still without phone, internet or dishwasher a week after problems reported.... Read more
Tenant
27th Jul 2015 (9 years ago)
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