D Mar
Couldn’t be happier with the service from Allen and Harris while finding a house to rent. Bethan has be our point of contact and she has been outstanding keeping us informed and securing us the house we wanted.... Read more
Tenant
11th Nov 2024 (13 weeks ago)
N Haider
Bethan was very helpful throughout the process.
Really appreciative work.
Thanks much... Read more
29th Oct 2024 (15 weeks ago)
Connie

The Estate Agent I bought the property with was much more helpful than Allen&Harris at Stoke Gifford who acted for my sale.
Allan & Harris are not proactive and do not pursue sales after they have found a buyer.
They don't keep other parties informed and are bad at communicating with other agents and lawyers.
I would not recommend this agent to my worst enemy. I have moved many times and have never encountered such a dishonest and deceptive agency.
Not only do they lie, but when found out, they lie even more to cover their tracks. They will not take any responsibility and they will blame each other in the office.
They used to be very good many years ago when Jonathan Siggins was there. It's not the same anymore.
Avoid at all costs.
Reply to Lucy at Customers Relation:
I have emailed you on two occasions and no-one bothered to get back to me.
So please stop trying to show that you care.
Any further complaint are better addressed to an outside organization to avoid conflict of interest.... Read more
Seller
26th Oct 2024 (16 weeks ago)
Diwa
Horrible Sales team. Called today (24-Sep-2024 3pm) to arrange a viewing of a property in Charlton Hayes. The lady on the call was ridiculously rude and hung the call.
Will never go with Allen and Harris.... Read more
24th Sep 2024 (20 weeks ago)
G Hargreaves

As a landlord, I have used Allan & Harris for years with great satisfaction (or I wouldn't go back). Recently I had the pleasure of working with Bethan at the Stoke Gifford team, and I cannot recommend her highly enough. From start to finish, she was an absolute star. Her enthusiastic and happy demeanor instantly put me at ease, and her patience throughout the entire process was truly appreciated especially as my circumstances became tricky! No question was ever too small, and Bethan always went the extra mile to ensure that everything was clear and moving forward smoothly.
What stood out most was her genuine helpfulness. Whether it was offering insightful advice, coordinating viewings, or simply being available to assist with my long list of DIY queries, Bethan consistently exceeded expectations. She really knows her stuff and takes the time to make sure you feel confident and informed every step of the way.
Even today, weeks later she is still offering support. Allan & Harris will make me rich one day so here's your 5 stars :-)... Read more
Landlord
24th Sep 2024 (20 weeks ago)
M An
I would like to highly commend Bethan for her exceptional service.
As a South Korean national renting a house in the UK for the first time, I wasn't familiar with the rental process here. Thanks to Bethan’s kind and detailed guidance, I was able to secure the home I wanted without any issues. There were several challenges regarding the rental period, setting up a UK bank account, sharing code, moving date, and more. I am amazed at how efficiently she resolved these issues and guided me through everything.
All the staff at the office were incredibly friendly, and I would definitely recommend Allen and Harris Estate Agents in Stoke Gifford to my friends.... Read more
Tenant
21st Sep 2024 (21 weeks ago)
J (johnfg10)
I have been dealing with Bethan in regards to a lease on a house. She has impressed us at every step of the journey and provided outstanding support, going above and beyond what we expected. Thanks Bethan!... Read more
Landlord
12th Sep 2024 (22 weeks ago)
J Interiors
Thank you Bethan for organising this rubbish to be removed!
It was such an eye sore and at one point I thought I might have to go to the tip myself!!
Bethan dealt with the issue really quickly and was super friendly.
A massive thank you again Bethan, and to the landlord and rubbish removal person ( I know they moved extra rubbish too!)
Look the difference! Much appreciated Margriet ??... Read more
Landlord
21st Aug 2024 (25 weeks ago)
M Clifford
Excellent service from the team highly recommend contacting them when it comes to letting out your property... Read more
Landlord
29th Jul 2024 (6 mo. ago)
A Ostos
Our experience has been great with them. Tiffany helps us from the beginning and made us feel comfortable answering any questions.
Amazing team and efficient communication.... Read more
13th Jul 2024 (7 mo. ago)
O Agbabiaka
My experience with Allen and Harris is a splendid one! Tiffany handled our letting and I admire her professionalism. She kept in constant communication and responds promptly. I will definitely recommend Allen and Harris......... ????... Read more
Landlord
10th Jul 2024 (7 mo. ago)
A Andrius
We have been with Allen and Harris for the past 2 years. Everyone was helpful and engaged. Tiffany was the most recent person to join the team and to deal with us.
Can’t thank enough for everyone and specially Tiffany for the support and help that we received... Read more
14th Jun 2024 (7 mo. ago)
M HAYWARD
Have just rented my property through Allen and Harris. It has been such a smooth and efficient process with the support of Tiffany (Lettings Manager). Tiffany has guided me through the process and has always been easily contactable for help and advice. Wouldn’t hesitate to use Allen and Harris again.... Read more
Landlord
8th Jun 2024 (8 mo. ago)
S Saville
Bethan has been phenomenal!!! We can’t recommend stoke Gifford Allen and Harris enough. They relived so much stress, kept in constant communications and answered any questions we had. Bethan went above and beyond to help us find a place to rent, and remained professional throughout. Her knowledge on the processes is excellent and we cannot wait to move into our new house. Thank you so much!!!! ????... Read more
Tenant
7th Jun 2024 (8 mo. ago)
K Miller
My partner and I recently relocated to Bristol from the Channel Islands. Allen and Harris in Stoke Gifford was the first letting agent we visited while on a weeks holiday and we were warmly greeted by Tiffany and although it was her first day working for the branch, it was certainly not her first day in her career! She was extremely professional and knowledgeable and as luck would have it, a flat which suited our budget and criteria was about to come on the market in a few weeks.
Tiffany stayed in constant communication with us, giving us updates on when we might be able to carry out an online viewing, as we still lived overseas. Which we found difficult with other estate agents while on our visit. Tiffany was accommodating to all of our needs!
I honestly cannot recommend Allen and Harris enough for making our dream come true and Tiffany for working so hard to help us start a new life!... Read more
Landlord
1st Jun 2024 (8 mo. ago)
A Ajijedidun
Lettings service has been increasingly terrible over the past 9 months. No key contacts to deal with as it appears they all keep leaving. I'm having to chase up rental statements and payments on a monthly basis. I leave voicemails and no one gets back to me. I will be moving my properties elsewhere once the agreements run out.... Read more
Landlord
3rd May 2024 (9 mo. ago)
J Cox
Easy website to manoeuvre... Read more
7th Mar 2024 (11 mo. ago)
T Bradley
I had a house valuation with the nice lady at this company, but no valuation email after that. I left messages on the answering machine few times but no replies.... Read more
13th Dec 2023 (1 year ago)
Nicole
Emma was phenomenal! She was pleasant. She kept us in the loop throughout the process. She communicated well. She kept us well informed. She answered all my emails / calls within the day. I was thoroughly impressed. Emma Beaumont was exceptionally and absolutely awesome to work with.... Read more
5th Dec 2023 (1 year ago)
A Ahmed
Unprofessional to prospective tenants - better agents in Bristol. Save your time.... Read more
Tenant
2nd Dec 2023 (1 year ago)
J Cook
I have mainly spoken with Chloe and Amy and they are both so easy to communicate with. Both have been very patient and empathic in our conversations and I can't recommend them enough... Read more
19th Oct 2023 (1 year ago)
Started with good communication but let themselves down at the end as I had no feedback from last viewing... Read more
Seller
6th Sep 2023 (1 year ago)
homesandlettings
Maya handled all matters regarding the deposit between myself and the tenants very efficiently. I believe both parties are satisfied with the eventual outcome and that's a win.... Read more
Landlord
16th Aug 2023 (1 year ago)
I had the pleasure of dealing with Emma at the Stoke Gifford branch and she made the entire process incredibly easy. She was really responsive, took time to listen to what I wanted and had good knowledge of the properties available in the area. Would not hesitate to recommend her.... Read more
Tenant
11th Aug 2023 (1 year ago)
S Payne
I have found Allen & Harris to be very helpful in my search for a property to purchase. Amy in particular is friendly, professional and proactive. There are a number of viewings I have done with some other agents and they have not even bothered to call me for feedback. If I was selling a property, I would definitely place it with Allen & Harris.... Read more
9th Aug 2023 (1 year ago)
J Moore
A massive thank you to Josh Morgan for dealing with the purchase of my property, I would highly recommend using him for mortgage advice????????... Read more
Buyer
29th Jul 2023 (1 year ago)
R Bangera
Thanks to all at Allen & Harris Stoke Gifford for helping us buying a property. Special thanks to Josh for sorting our mortgage & remortgage. Even though there were lots of paperwork involved, the staffs were really kind and helpful. The communication and follow up was good, therefore our process went smoothly. We will definitely recommend them. Cheers to Jonathan, Chloe and Sam for being so supportive.... Read more
Buyer
18th Jul 2023 (1 year ago)
L Zuopelyt?
I had very good experience with Josh, who was very helpful and had managed to get my mortgage sorted after the previous application being rejected where I dealt with different mortgage advisor.... Read more
17th Jul 2023 (1 year ago)
A adel
I had my mortgage offer through Josh Morgan from Allen and Harris and it was a great experience, he got me a very good mortgage rate and he managed to keep it and I had to change the deal three times and he was very patient and understanding and polite and very helpful.
Im really glad that I chose Josh in Allen and Harris... Read more
30th Jun 2023 (1 year ago)
E Cowan
I bought a house through the auction process with Allen and Harris in Stoke Gifford acting as the estate agent and they were really helpful, offering extra viewings both before and after bidding and also before we exchanged. Sam and Amy were great with their comms - instant replies and did what they could to contact the previous owner who lived overseas. And James the lettings manager was so helpful with answering my questions. Thank you!... Read more
Buyer
20th Jun 2023 (1 year ago)
Highly recommend Allen an Harris stoke gifford met Jonathan Moore on Saturday for a house evaluation. We were very impressed with his knowledge of the local area, he was very friendly an was very good at his job an answered anything I wanted to know with ease... Read more
Landlord
19th Jun 2023 (1 year ago)
S Mitchell
Thoroughly recommended.
If you are looking for a knowledgeable agent for selling or buying then look no further. Friendly yet professional. Courteous and customer focussed throughout the entire journey.... Read more
16th Jun 2023 (1 year ago)
C Mc
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who upheld my two complaints. Don’t use them.... Read more
Landlord
1st May 2023 (1 year ago)
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints against them. Don’t use them.... Read more
Landlord
1st May 2023 (1 year ago)
Josh
Viewed a house with Chloe. She was great, really brought the house to life and able to answer all of our questions with confidence. I wish all property viewings were that informative.... Read more
9th Aug 2022 (2 years ago)
DO NOT USE THIS AGENT!!!! I am a landlord living in Australia and my home is renting in Bristol for 3200 pounds per month. After a dispute with my tenant, which I have been trying to resolve, the business have gone radio silent. I have literally sent 12 emails with no reply. The stress they have caused me is unprecedented and I am none the wiser as to whether my home (worth 850,000) is being looked after. I am about to have to board a plane back from Australia because I get no reply. I have even contacted their MD without response. I cannot confound how bad this company is. ABSOLUTELY AVOID AT ALL COSTS. I am about to begin legal proceedings to sue for corporate negligence and emotional distress. I will also be taking them to the property ombudsman.... Read more
Landlord
30th Jun 2022 (2 years ago)
T collins
I would never use allen and Harris again. They our very rude and unhelpful. When you call they never call you back . The manager Kate is very unprofessional .... Read more
1st May 2022 (2 years ago)
Z URBANAVICIENE
Thank you Samanta M. for your good heart, willingness to help our family and professional work you done. You are amazing human and the real star of Allen & Harris Estate. I wish you all the best in your personal life and career. Sending gratitude to you, Scott, and the entire Allen and Harris team!... Read more
21st Mar 2022 (2 years ago)
No communication at any point... Read more
Seller
5th Nov 2021 (3 years ago)
Matt
If you are looking to sell your house, please don’t use Allen & Harris. The service I received from Allen & Harris was shambolic. On numerous occasions I called the office and received no call back as promised.
It should have been a very simple transaction with no chain and a full mortgage offer in place within 5days of having an offer accepted. Add this to the fact that the sellers instructed the associated solicitors, presumably with the intention to support a quick sale. The issue lies with the lack of a sales progression team, at Allen & Harris, which many other estate agents have.
Add to this, the branch manager, was extremely rude and has sense of her own importance that is simply not justified.... Read more
Seller
17th Aug 2021 (3 years ago)
M Sunderland
Scott Anderson has been great in finding properties for me. I recommend Allen ^Harris especially in Stick Gifford. Good understanding the clients needs and very patient. I recommend the estate agent.... Read more
7th Apr 2021 (3 years ago)
Scott Anderson helped us in finding the houses for us, he kept searching until he found the houses that meet our needs. He was patient and professional. This is the 3rd house from Allen and Harris Estate agent. I recommend them and especially you'll be happy working with Stoke Gifford team.... Read more
Tenant
7th Apr 2021 (3 years ago)
J Pratt
scott was amazing in finding me great tenants will definitely use again!... Read more
Landlord
6th Apr 2021 (3 years ago)
B Mills
Amazing team.Very helpfull and friendly nothing to much trouble.Would highly recomend.... Read more
4th Apr 2021 (3 years ago)
B Gitsham
Rented through Allen & Harris recently. From start to finish a great experience, Scott was very friendly and helpful. Any time I had questions or wanted something confirmed, it was done so quickly and professionally.
Moving into the house, the online inventory was extensive and well presented. Signing the documents online was also very easy and fast.
I've been renting in Bristol for the past 8 years, over 5 houses, and this was one of the smoothest processes I have experience. Could not recommend more.... Read more
Tenant
31st Mar 2021 (3 years ago)
N Slater
Being first time renters in the UK, we had no idea where to begin or what information was required. Scott Anderson was extremely patient and helped us through the whole process. Thank you Scott!... Read more
Tenant
31st Mar 2021 (3 years ago)
D Roberts
Me and my partner cannot recommend Allen & Harris’s Stoke Gifford branch enough. As 1st time buyers, they were patient with us seeing as it was our first time buying a home. Not only that, they were always more than willing to allow us to organise for contractors to go to the house before we had the keys. And also helped move the process of the house buying run smoothly and also faster by communicating with both our and the sellers conveyancers. We would also like to particularly thank Alex, who was in charge of our house buying - who always went the extra mile - even when picking up our keys, where he insisted on waiting past the time he should have left work for my partner to arrive. Thank you so much Alex and also thanks to the other members of the team at Allen & Harris Stoke Gifford branch.... Read more
Buyer
6th Dec 2020 (4 years ago)
S baig
Very responsive company, always very helpful and accommodating, best company to go with !! Alex and John helped us out especially.
Regards
Zubair... Read more
14th Oct 2020 (4 years ago)
R Barnes
We viewed a few properties with Allen and Harris, we found the whole team friendly and professional and did not try to pressure us into making offers or sale. They took the time to understand our wants as a buyer and selected appropriate properties.... Read more
Buyer
8th Oct 2020 (4 years ago)
A Lad
We are very happy with excellent support provided by Allen & Harris for our house hunt in Bristol. Special thanks to Alex Dudley, who arranged several viewings for us. He is thoroughly professional, punctual and did everything with a big smile.... Read more
28th Sep 2020 (4 years ago)
Vicks

As other reviews advise – Left very disappointed and ripped off. Shop staff are lovely but once signed up all comms go through a different scamming company in Cardiff which created unnecessary hassle/expense/stress. They use multiple staff members who are always leaving who "don't know and will get someone to call you back" which never happened only when they wanted money for nothing. They leave you having to follow up, keep tabs and control everything even though landlords pay £100.00+ each month for them to do this. Keep your paper trail! I would prefer to charge tenant less rent with a safe contract. They exaggerated damages to take maximum money e.g. charged £145.00 to replace a tap that they advised "needs replacing urgently" only to see later that they didn't replace the whole tap and clearly just changed its washer. They also refused to send photo's of this damage as proof and broken doors, never holding tenants accountable for costs or maybe they charged the tenant aswell, I wouldn’t be surprised now. Other agencies use photo’s. Then when tenants vacated at the end of the contract the agents only divulged small damages in the inspection (You pay them to inspect and take photo’s at beginning and end of contract and to set up a contract which was continually broken), they don’t like you joining the inspection. They pushed for a quick deposit refund so you agree to refund the deposit (with yet another staff member in Wales) then when I received the keys (THREE WEEKS LATER from a A&H shop 45 minute drive from my house, 90 mins total) and saw the damaged property and an abandoned car in the middle of the driveway that still hasn’t been removed they advised that "even with the photo's (I paid them to take and my own photo's at the beginning) you can not prove the tenants damaged the property" which is an outright lie and “the deposit was already refunded” so I was told to "take it on the chin" and "we can't help you now" and "you’ll have to sort/pay for all the damages yourself now”. They also add extra expenses without advising e.g. adding on a Boiler check on a newish boiler when I only specifically agreed to a basic Gas Safety Check then to be advised “well it’s done now, it’s too late”. If you want your sanity, sleep and health go with a local agency. Like other complaints on here they set you up with Spark Energy not allowing you to chose your own energy supplier. I used to work for an energy company and this set up and process goes against legal data protection and GDPR.... Read more
Landlord
30th Aug 2020 (4 years ago)
P Dickes
I’ve been letting my property through Allen & Harris for a couple of years now. They have always been very professional and helpful in all of my dealings with them. They’ve made the whole process of tenants moving both in and out seamless. I would definitely recommend using them as it has given me peace of mind knowing that everything is being taken dealt with. Thanks especially to both Jordan and Alex who have been exceptional in their customer care and service!... Read more
Landlord
14th Aug 2020 (4 years ago)
P cole
Alex Maddison has been excellent, responding quickly to all of our questions, guiding us through the various steps, and going out of her way to help. Overall this has been a great experience - Alex has been more than a safe pair of hands throughout.... Read more
14th Aug 2020 (4 years ago)
O David
Arron was amazing, plenty of friendly help and advice. Even though we were able to meet face to face he gave a brilliant service... Read more
14th Jul 2020 (4 years ago)
B Doidge
Great service... Read more
1st Jul 2020 (4 years ago)
J yang
I used the tenant finding service from Stoke Gifford letting office in Bristol. The tenants viewings were arranged efficiently. In the process, the letting agent uses numerous companies’ names for operations, which are confusing and difficult to understand why. Currently the company still holds the tenant’s deposit for over two weeks without transferring it to the deposit protection service as the manager initially promised. When asked about the deposit, the manager said he will chase with their accounting department about the issue. After a week has passed and I received the warning from DPS they have not done the transfer. I get no reply with phone calls and emails. It is a bit worrying.... Read more
Landlord
25th Jun 2020 (4 years ago)
S Birdi
Friendly, helpful, professional service. Clear focused explanations, easy to understand, prompt communication. Definitely recommend.... Read more
2nd Mar 2020 (4 years ago)
D Harvey
Had a great experience with Allen and Harris from start to finish. All of our interactions, from the viewing right through to collecting the keys, were with Alex, who was polite, professional, and most importantly, friendly. She had most of the information we wanted at her fingertips, and anything she wasn't sure of she came back with an answer within 24 hours. Thank you for helping us find our new home, Alex!... Read more
23rd Feb 2020 (4 years ago)
F munro
We have found our new rental home through Allen and Harris and I was impressed by their customer care and eagerness to help. Their polite, professional and a great estate agents from what we have seen... Read more
Tenant
19th Feb 2020 (4 years ago)
F Smith
So helpful and friendly, have done everything to get us in to our new home as quickly as possible, nothing is ever too much!
Thanks!... Read more
19th Feb 2020 (4 years ago)
G Smith
Alex has been extremely helpful in my search for a suitable rented property in the Bristol area. Clearly very experienced but importantly understands the customer’s needs.Thank you as not all other agent agents have been as professional and efficient as this .... Read more
30th Jan 2020 (5 years ago)
Emily
Quick, professional and knowledgable, dealing with Arron Britton has made buying our first house a lot less daunting and more straight forward. Simply fantastic!... Read more
Buyer
19th Jan 2020 (5 years ago)
C davies
Strightforward, good communication. Arron Britton, Alex and Kate made everything go smooth. Thanks.... Read more
18th Jan 2020 (5 years ago)
B Harris
We have recently rented a property through Alan&Harris and have to say Jordan was brilliant! We would highly recommend them.... Read more
Tenant
18th Jan 2020 (5 years ago)
L stevens
Would like to say myself and my partner have been happy with the service provided by Allen and Harris, especially with Arron Britain for finding us the right mortgage and Kate Moss/Alex for dealing with the selling and buying of properties. Would highly recommend :)... Read more
Seller
15th Jan 2020 (5 years ago)
M Bell
Aaron Britton did a brilliant job of getting our mortgage in place at a reduced rate.
Many thanks Aaron... Read more
13th Jan 2020 (5 years ago)
F Sam
Thank you Allen &Harris team for your great support and help.we thank Alena for her friendly approach and kindly attitude.Very good service.... Read more
9th Jan 2020 (5 years ago)
M Michael
One of the best Estate Agents, very quick in arranging a view and the follow up process. I recommend Allen & Harris Filton for any one moving in to Bristol area for their professionalism, communication and easy to deal with.... Read more
8th Jan 2020 (5 years ago)
J Hughes
Arron Britton has gone above and beyond in helping me with my first home and has been invaluable from looking for properties, arranging my mortgage and speaking with solicitors and all other parties.
I can not recommend him highly enough - Thank you for everything.
Anyone looking as a first time buyer or buying a new home should give him a shout!... Read more
Buyer
11th Dec 2019 (5 years ago)
C Mackay
What an amazing Estate Agent....service way above and beyond the call of duty....A homeless person broke into our house after exchange and before completion...Horrendous... but Kate and the team were absolutely amazing, interfacing with locksmith, cleaners, police and solicitors, reading meters etc etc. Unbelievably efficient and they just couldn't do enough for us! Thank you from the bottom of our hearts! C&E x... Read more
Seller
5th Dec 2019 (5 years ago)
W Zhu
Staff members have very good local knowledge, they are very polite and friendly. Particularly, a thank you to Alex and Kate who are very helpful.... Read more
29th Nov 2019 (5 years ago)
S Shah

The worst Estate agent ever- this company is a joke. I wish there was an option to give zero or minus stars to this company.
I still regret and curse myself for chosing a house from Allen & Harris (Stoke Gifford) over another estate agent. The rent was higher but it was a walking distance to work I decided to take it and it was my biggest mistake,
We saw the house while tenants were still living in it. I asked the agent if the house will be properly cleaned and redecorated (Painted over previous tennants decoration) The agent said house will be cleaned after current tenants move out and will be ready completley when we move in but nothing such happened. Allen & Harris did not even bother to visit the property after tenant left forget about cleaning,
When we moved in the house was stinking. The clock room flush was broken and previous tenant has left it as it is after dumping in it. So the house was full of human waste smell when we entered in it. We had to wait couple of hours outside (And pay extra to movers and packers for waiting). As we moved in we realised the house was left without cleaning a bit. The carpet was filthy and full of small insects, the kitchen was stinky and full of sauce splashes everywhere, the walls were dirty and full of holes, marks and mold throughout the house. The garden was not trimmed since months (Or may be years it looked like) and full of animal waste.
Not only cleaning but Allen & Harris did not bother to check if there was any maintanance issue before giving keys to us. The whole house has pluming issue which means water doesnt go down in any sink or bathroom. The boiler doesnt boil water so we have been taking cild shower - including our 16 months old daughter. The washing machine they provided is so old and out of service. Our daughter get skin allergey when she wore a dress after being washed in that machine.
For first few days we had to stay at friend's house and thought Agent will sort everything out but its been now nearly a month but nothing has happned.
We cant assemble furniture untill Agent gets the house cleaned so we been sleeping on the floor since we moved in. Our daughter has been down with fever and skin allergy ever since we moved in and she is still ill. I got asthama due to mold and I had to clean it myself as Allen & Harris apparently thinks House does not need a cleaning between tenancies and as long as it has walls and ceiling it is upto stanard.
I have contacted my local citizen advise bureu and will take a legal action but would advise everyone to avoid this agency at any cost. They neither have moral nor care for their customers.... Read more
Tenant
14th Sep 2019 (5 years ago)
J Francis
Dealt with Alena for renting a property, very efficient and always communicated back with me throughout the process from beginning to end. Highly recommend :).... Read more
Tenant
10th Sep 2019 (5 years ago)
N Banafar
Very good service by Alena and Jorden. You can trust them. Very professional services... Read more
9th Aug 2019 (5 years ago)
S daniel
Looking for a rental property in Bristol might not be the easiest thing. For me it was a fortune, to find a property with Allen@Harris and the whole process until I sign the letting agrement was smooth and fast. Thank you Alena for all your great support!... Read more
Tenant
8th Aug 2019 (5 years ago)
N Elliott
Dealt with Jordan in Stoke Gifford Branch. Very on the ball and efficient. This made the whole process seamless and stress free.... Read more
3rd Aug 2019 (5 years ago)
T B83
Jordan was very helpful in arranging my rental. Swift, efficient and friendly, and always available to answer any queries when needed. A very good experience overall, thanks Jordan.... Read more
Tenant
31st Mar 2019 (5 years ago)
M Ramanagiri
Jordan was friendly, approachable and very responsive and proactive throughout our flat renting process through Allen & Harris Estate Agents in Stoke Gifford.... Read more
Tenant
17th Mar 2019 (5 years ago)
M kattana
Jordan was very friendly and helpful when we were in the process of renting a house. Always happy to answer any questions and made the process very easy... Read more
Tenant
3rd Mar 2019 (5 years ago)
C Collins
Lovely helpful staff. Great communication.... Read more
21st Feb 2019 (5 years ago)
C P
Overall it wasn’t a good service. The agents are polite and friendly however the are uninformed, unorganised, slow and poorly trained. We constantly had to chase answers to questions, that ultimately were the wrong answers anyway. Measurements were totally wrong and could have cost us greatly if we bought furniture to fit. No arrangements with the landlords for keys, an inventory or smoke alarms. Finally, there was a feeling of deceiving behaviour to begin with, our offer was rejected for a higher one aparently but then a day later accepted because as the other party pulled out. Didnt feel geniune from the conversations and all in all i would not reccommend this company.
UPDATE: If things couldnt have gone worse, They have now put us forward to switch energy companies to one they have a contract with which we did not concent too, the set up and process is underway and our current energy provider have is closing our account. Complete miss use of data!... Read more
6th Feb 2019 (6 years ago)
R Alexander
Straightforward process renting a property through Allen & Harris. Much better experience than I have had with other estate agents.... Read more
Tenant
3rd Feb 2019 (6 years ago)
C Bartley
Just wanted to say thank you to All the staff in the stoke gifford branch. They have been amazing when asked to do something it's never any trouble and gets done straight away. They are always friendly and full of energy that surpassed all other estate agents I have visited!... Read more
11th Oct 2018 (6 years ago)
E Whitehead
I got off to a bit of a rocky start with the branch, but once addressed they were brilliant. Kate, the branch manager worked with us whilst purchasing a house through them. Very friendly and helpful. Always returned my calls and helped with things that weren't even her job to help with. A big thank you to Kate for everything. We have been in our house for 4 weeks now and couldn't be happier.... Read more
Buyer
8th Oct 2018 (6 years ago)
D He
We are relocating to Bristol and needed to buy a house. From the initial booking for viewings, to the viewing itself, negotiations and then to the final sales memorandum, the whole process only took around 2.5 weeks! We were very impressed by the dedication and satisfied with the overall experience from A&H in Stoke Gilford. We particularly want to thank Jessica, Katie and the branch manager Kate! You guys have done a fantastic job!... Read more
Buyer
21st Sep 2018 (6 years ago)
D Charlesworth
We are selling and buying through Allen & Harris Stoke Gifford. We viewed a house we loved but hadn’t got ours on the market so time was of the essence, A&H sold ours within 3 weeks to ensure we secured the property we wanted (despite other bids being made). Without them I am certain things wouldn’t be on track for us! Thanks to all the team, especially the manager Kate.... Read more
Seller
15th Sep 2018 (6 years ago)
K Brierley
Although held up with the solicitors Allen & Harris have been extremely proactive and positive. Kate, Martha, Jessica and the whole team have been dogidly chasing . They always pass on messages and call back .I live over 150 miles from Bristol but have no complaints with the way Allen & Harris are handling my sale. Highly recommended .... Read more
Seller
6th Sep 2018 (6 years ago)
B smith
I have had nothing but good things to say about this branch. I have recently sold my flat in Stoke gifford and they managed to line up 10 viewings for one weekend and it was sold by the end of it. My dad has recently had a property fall through from another agent and I have called Allen and Harris today and they advised they will help him look for another property. Jessica was more than helpful and we now have faith he may find something soon. Thanks again for all your help.... Read more
Seller
6th Sep 2018 (6 years ago)
S Smith
So far am really impressed with the service, always receive calls back and emails within 24 hours, Jessica, Martha and Kate are working really hard to sell our house, despite it being August, a heat wave and the middle of the School Holidays. If enthusiasm could sell houses, we would have an offer already. Keep up the good work, S... Read more
Seller
14th Aug 2018 (6 years ago)
anitastallard
Very bad communication, rang twice to give us a call back! Took 3 days and they continued viewings without telling us even though the house was meant to be sold to us.... Read more
Buyer
24th Jul 2018 (6 years ago)
W Dani
Jamie Wallace cancelled viewings twice without having customer notified. Avoid!... Read more
3rd Jun 2018 (6 years ago)
A 14729
We placed an offer of almost £300,000 on a property which was confirmed in writing, for all communication to then stop. We then had to chase the branch manager (KM) on a daily basis for her to never call us back.
This is highly disrespectful and I’m truly grateful that the house we have now bought has been via a far more reputable agent who respect prospective buyers.... Read more
Buyer
15th Apr 2018 (6 years ago)
I Bull
It takes a lot for me to post a negative review but in this instance it's impossible not to! We submitted an offer on a property more than 2 weeks ago. Since then we left 3 messages for Rosie (the Lettings Manager) and sent her at least 2 emails but not response... shockingly uncaring attitude!... Read more
Landlord
7th Apr 2018 (6 years ago)
N agar
We purchased our house through Allen & Harris, so not our choice to use them. We encountered some very unprofessional staff (1 or 2 were polite, professional and helpful), arguments in the open plan office between staff, it was rare for our phone calls to be returned, tried to increase the asking price with their 'incentive scheme' and generally unhelpful.
As another reviewer has already said, I have to give 1 star as zero is not an option. If you want to sell your house, you would do better to put a local ad in the John o'Groats Gazette... Read more
Buyer
29th Sep 2017 (7 years ago)
K Ssr

This would be zero but that option isn't available. I arranged a valuation for a late relatives house after finally being able to get through on the phone. The number on the website just went through to a standard "please leave your message after the tone" with no mention of the business or any details of the branch.
The call went ok and I arranged a time for when I would next be in Bristol as I am not local to the area.
Despite receiving confirmation emails and reminder texts they were a no show. No call to let me know they were delayed or couldn't make it so I chased them up 20 mins after they were due to arrive and was told the person who was doing the valuation had gone to Bath. No apology, almost made to feel as if it was my fault but they could do the following day instead. I'm not from the area and have a 2 hour drive (if I'm lucky with traffic) so that wasn't an option. I initially chose them as they are within a 5 minute walk from the house. They couldn't be bothered to send someone up to a quick look.
I would have serious concerns if you use them to sell/buy your house. Extremely disappointed.... Read more
Seller
11th Jul 2017 (7 years ago)
J Ho
Although the junior member of staff was friendly enough his boss was quite condescending to me. Wouldn't use them to buy or sell because of that... Read more
9th Jul 2016 (8 years ago)