C L
One star is far too high! Worst agency in London!
Most dishonest, disorganised and illegally operated company I’ve had the misfortune of dealing with!
Two friends and I were looking for somewhere to rent. We spent 3 weeks going through referencing and lots of waisted time chasing up useless staff memebers!! We had to write a long essay to « sell » ourselves to the landlord, send our linked in profiles. Which I find absurd!
Later down the line after refferencing had been passed the landlord randomly déviées that she didn’t want shares in the end, in the same day the sent a marketing email to all new clients (one of my friends received) saying that the apartment was back on the marketing!!! Despite the agency still still holding our deposit which is completely illegal!
After this we were told that we would be able to have the property again if only two of us were on the tenancy agreement, which gave us hope…
We were promised we would receive our new tenancy agreement Monday 8th of April only to discover that our agent who we were in touch with was on AL.
After such a whirlwind of stress and emotions we found out that the landlord actually didn’t want to apply for liscence for sharers and that we will be refunded.
Two months we spent waisting our precious time. Despite our requirements being clear from the start!
To any of my friends and family who are looking or selling I will strongly discourage them from using aspire.... Read more
Tenant
9th Apr 2024 (9 mo. ago)
S Hadidi
Big five stars for Aspire and Rebecca... Read more
olma
My two flat mates and I have paid the holding deposit for one of the properties under Aspire Fulham properties, they are using the system Goodlord which is highly problematic and stoped to work for me and and one other flatmate, after asking the agency to help us reset it we were left with no message back for 2 days. Additionally the contract had my name spelled wrongly as well as the phone numbers of the other flatmates, which also took the agency 3 days to change.
After 10 days of waiting to hear back from them we just got the response that we were let go.
If you want to pay the holding deposit just to wait to hear back from them for 2 days and then for the agreement not to work out this agency is perfect for that.... Read more
Tenant
14th Jul 2023 (1 year ago)
G Villani
Finding a flat usually generate a bit of headache, but this time everything went smoothly: I step into my new flat quickly and without stress.
During all the process Rebecca helped me to find the perfect flat and did not put additional pressure on me. She has been always kind and professional. Overall Aspire Fulham offers an outstanding service and also the flats they propose are fairly priced.
Will definitely ask them again if in the future I’ll need to change flat.... Read more
Tenant
27th Jan 2023 (1 year ago)
D gardner
A professional estate agent, understands the market and is a pleasure to work with.... Read more
9th Aug 2022 (2 years ago)
T Gilbert
Aspire = the unicorn of estate agents. I cannot begin to explain how utterly outstanding, kind, helpful, HONEST and wonderful this agency is. I promise you will not regret choosing Aspire to help you within your property search/sale. The team sold our home and it was an absolute dream. We are now dealing with another estate agent to buy and it highlights even more how incredible Aspire are. The exceptional Enna-Mae and her team are second to none. Special mention to Emily who sold our house and is extremely professional and brilliant at her job. Thank you Aspire, we couldn’t be more grateful.... Read more
24th May 2022 (2 years ago)
C Sanford
We are currently new tenants thanks to the wonderful help from Aspire, especially Charlotte! Many thanks, we love our new place. Great service... Read more
Tenant
11th Mar 2022 (2 years ago)
C Finn
We had a great experience with Aspire when leasing a new property and the team were very helpful. Rebecca was extremely approachable and obliging throughout the process. She was diligent in terms of our requirements and those of the landlords. We would use Aspire again should the need arise.
Caroline and Rob... Read more
Landlord
18th Aug 2021 (3 years ago)
J Jenkins
My wife and I worked with Freddie Lynch to buy a rental property in the Sands End area of Fulham. Freddie was fantastic in helping us quickly and efficitently find and buy exactly the kind of property we were looking for and was very helpful in every regard. We would absolutely work with both Freddie and Aspire in the future on similar projects.... Read more
Buyer
28th Jul 2021 (3 years ago)
F Shoaib
My young family and I were looking for a rental in the area. We were admirably handled by Rebecca, and she showed us some lovely properties and was always contactable and on time and flexible in our appointments, without ever appearing to be pushy. We would not hesitate to use Aspire and in particular Rebecca again. She is a credit to her institution.... Read more
22nd Jul 2021 (3 years ago)
A Ward
We dealt with Rebecca at the Munster Road office to secure a flat to rent. Rebecca was kind, considerate and professional throughout. The team have helped us to secure a lovely home. The online platform that Aspire uses for signing of documents etc. was excellent compared to other agents that I have used in the past. Overall, they made the process very easy and I would gladly use them again in the future.... Read more
Tenant
22nd Jul 2021 (3 years ago)
P Guseynova
Great service throughout. Special thanks to Freddie, who managed to keep everything together and assisted us with any questions/enquiries we had regarding the property. We would highly recommend Aspire and Freddie. Very efficient and professional.... Read more
28th Jun 2021 (3 years ago)
P Willis
Amazing Service - After searching long and hard with many of the agents around Fulham/Parsons Green. We really struggled as the return to London boom began, Until we met Rebecca in the lettings department who found us the perfect place which we now call Home. Not only was Rebecca patient with our decison making, she was also very professional and answered all of our questions swiftly.
We couldn't recommend Aspire more. The process was hassle free from viewing and throughout the referencing process.
Thanks... Read more
Tenant
27th May 2021 (3 years ago)
C Whitley
I let my flat through Aspire two years ago and Alastair and the team were absolutely fantastic. When I sold the property, Will, Oli and the sales team were equally friendly, helpful and great to work with. I'd highly recommend Aspire to anyone looking to lease or sell their property.... Read more
Landlord
30th Jan 2021 (3 years ago)
S Headley
Good customer service. Assistance by appointment only now during the pandemic.... Read more
27th Jan 2021 (3 years ago)
C Carr
Selling our Late Aunt’s house was an emotional event, but making the choice of estate agents was easy by the virtue of Aspire being very local. Their approach was personal and caring. Particular mention should be made of Alex who went above and beyond. The team were accessible and responsive and their fee was competitive . The house sold at remarkable speed. Thank you .... Read more
Seller
10th Dec 2020 (4 years ago)
IJ777
A very well run and professional outfit, unlike some of their direct competitors in the area. Aspire persevered with the sale of our house to achieve the asking price in a difficult market. It was a pleasure to deal with them and their courtesy throughout the process was very much appreciated. A big thanks to Alex for going the extra mile to get the deal done before lockdown.... Read more
Seller
16th May 2020 (4 years ago)
W Fage
Max at Aspire in Fulham was amazing, really efficient from the first visit to getting it all tied off with the landlord. Perfect experience.... Read more
Landlord
12th Nov 2019 (5 years ago)
M scully
Lilly was my negotiator at aspire when i was looking for a apartment in fulham this year. I can only have the highest recommendation of Lilly to any person who's looking for a property in Fulham. She was knowledgeable, helpful and made the experience of viewing apartments, which can be quite a dull process, fun but very informative.
Highly recommend to anyone looking for a estate agent in Fulham.... Read more
7th Oct 2019 (5 years ago)
H z
I had the pleasure of working with Lily at their Fulham Central office when I was renting out my three bedroom flat. From the initial viewing to the tenants moving in Lily and her team were always on hand, dealing with any issues in a professional and efficient manner. The property was off the market within 2 weeks of our first meeting, I couldn't have asked for more!
I would highly recommend working with Lily and Aspire again.... Read more
Landlord
1st Oct 2019 (5 years ago)
M Holman
I found Will and Ollie at the Fulham Office of Aspire were really helpful in keeping a very nervous buyer on side and a exasperated seller (me) patient. I think they earned the commission on the sale of our property and deserve the five stars.... Read more
Seller
19th Aug 2019 (5 years ago)
H Cunningham
Ive been on so many viewings and had some really terrible agents who knew nothing about property they were letting but Max from Aspire was by far the best. He answered all of my questions fully with ease. He catered to my needs as well by only showing me properties that worked for me. I wish more agents were like this!!... Read more
30th Jul 2019 (5 years ago)
A Jenkins
I have Max to thank for my new found faith in estate agents. Max and Aspire were super helpful and honest. Unfortunately we missed out on the house we loved but I would definitely use them again. Thanks Max... Read more
30th Jul 2019 (5 years ago)
I Osborne
Max at Aspire was a great help In our house hunt. Very knowledgeable and equally friendly! Couldn’t recommend Aspire enough.... Read more
18th Jul 2019 (5 years ago)
K Davies
The team at Aspire have looked after me in an efficient, proactive and friendly way.
They dot the i’s and cross the t’s.
Reassuringly professional. Happy to recommend this organisation.
Kerk... Read more
30th Jan 2019 (5 years ago)
P Morrison
Anna (Calandra) was so so helpful and patient with all our queuries during our move this January. I have never had a nicer estate agent so thanks again - I will definitely be recommending her to other people in the future!... Read more
Tenant
23rd Jan 2019 (5 years ago)
G Wong
As a solicitor and conveyancer based in central London, I have to deal with many estate agents of all shapes and sizes. Aspire, Fulham were demonstrably more pro-active than most and despite the frustrations of a slow buyer, were active in keeping my clients informed at all times, even over the Christmas holiday period.
I do not usually praise agents but when I do come across excellent service, I feel it is well deserved
John Petrou( GW) London EC1N 6RY... Read more
4th Jan 2018 (7 years ago)
L Morris
Superb! Would recommend highly.... Read more
7th Nov 2016 (8 years ago)
K Stone
I have been working with Kit for over a year now and find that he will go the extra mile to help get transactions over the line, be it by chasing the parties on either side of the transaction or assisting to obtain something that is outstanding from a third party. My experience of working with Kit is that he is very approachable and has his clients best interests at heart.
I have always found that Aspire maintain a high level of service and professionalism throughout the transactions that I have acted in relation to. It is also nice to be able to pick up the phone and have, not only a friendly voice but also someone that understands the conveyancing process and will assist where possible.... Read more
2nd Nov 2016 (8 years ago)
R Rudd
If you are thinking of buying or selling a property we can thoroughly recommend ASPIRE Fulham, both the Munster Road and Wandsworth Bridge Road branches.
From the initial valuation to completion they acted in a totally profession way, keeping us informed of developments every step of the way.
Phone calls were always returned promptly and any queries that we had was always dealt without delay and with a minimum of fuss.
Special thanks must go to Charlie and James the Sales Managers and our superb Senior Negotiator Kit Taylor and of course all the staff of ASPIRE.
Many thanks!
Ray and Jackie Rudd... Read more
Seller
31st Oct 2016 (8 years ago)
M Mayhew
I have been using Aspire for the past couple of years and they have changed my life !
As a landlord with a few flats, the sheer hassle, while working full time, of advertising, finding tenants and dealing with the ever-growing amount of red tape slowly but surely became too much.
The professionalism and charm of the front-line team have never let me down in finding the perfect tenants for me and , one must never forget the crew behind the scenes who effortlessly sort the contracts, the red tape and supply me with all the accounting information - essential to keep the accountant happy !
A really good set up and they will soon be getting another flat to rent.
Thank you Aspire !... Read more
Landlord
22nd Oct 2016 (8 years ago)
Nicholas
After viewing a property, this agency told us that someone with a higher offer had taken it.A week later the property is still advertised at the same rate, and is still available.
Essentially, they lied!... Read more
19th Mar 2013 (11 years ago)