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- Barnard Marcus - Dorking
Barnard Marcus - Dorking
Opens Monday at 8:30am
238 High Street,Dorking, RH4 1QR
With our local market knowledge, expertise in selling and with over 40 offices across London, we have been helping people sell their homes since 1979.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 4:30pm
- Sunday Closed
View all details
Accreditations
Barnard Marcus - Dorking Reviews (51)
Have you used this agent?
92%
0%
0%
2%
6%
C Olagunju
Thank you Rachel
You attended to I and my husband in a the best way ever
19th Jul 2024 (8 days ago)
J fortune
I was with another agent for 12 weeks, I got 1 viewing in the 1st week only then nothing. After speaking to Trish I switched to Barnard Marcus and I’m so glad I did, within 10 days I’d had 2 viewings and 2 offers at the full asking price. Emma is amazing she keeps you updated on everything and is so helpful and friendly, in fact all the staff are. I can’t recommend Barnard Marcus at Dorking Highly enough I’d definitely use them for any future moves
9th Jul 2024 (18 days ago)
M Bennett
Friendly, proactive and helpful. And passed my details onto affiliate company (Gascoigne Pees)
12th Jun 2024 (6 weeks ago)
M Lister
Emma is extremely professional, warm, kind and considerate, and has not rushed or pressured us in any way when showing us around. She has been incredibly knowledgeable and has been able to answer all of our questions clearly and made everything easy to understand, even our 12 year old commented on this! We couldn’t have asked to be dealing with anyone nicer. Emma is an exceptional agent and a valuable credit to your organisation.
M&C
31st May 2024 (8 weeks ago)
T S
Barnard Marcus were perfect! I interacted with everyone in the team but mostly communicated with Emma. From the start of my journey, as a clueless first time buyer until the end, they were super friendly and professional. They took the time to understand my personal and financial situation to make the best recommendations. They helped me to understand the entire buying process and fitted viewings, emails, and phone calls around my somewhat erratic schedule. Friends and family noticed how oddly calm I was throughout the entire moving process compared to their buying/moving experience, which likely came from the help BM gave. I could not thank them enough.
13th May 2024 (11 weeks ago)
Anonymous Homeseller
My property soon sold STC as result of one " open day " and the buyers now have their property on sale with BM. So far so good.
18th Apr 2024 (14 weeks ago)
S Dambrosio
Very happy with the service received from Tricia & her team. They were very thorough and proactive with regards to viewings. Communication was always very clear and made the process very smooth. Highly recommend their services
16th Jan 2024 (6 mo. ago)
N Reynolds
Barnard Marcus Dorking were who I chose to put my house on the market with as Tricia and the team (Emma and Kirsty) were extremely friendly and personal. I wasn’t just a house owner. Tricia made me feel seen and heard and was very passionate about my home and understanding how difficult emotionally it can be for some people to move. The whole procedure to launch my property was handled with expertise and speed. The photographer was kind and very helpful too. Even though I decided not to sell and consequently took my house off the market , I would highly recommend Tricia and her team.
20th Oct 2023 (9 mo. ago)
Jen
Fantastic service from Bernadette who helped us get a mortgage. She made sure we got the best deal possible on the mortgage, dealt with any queries quickly and ensured the process was as smooth and straightforward as she could. Thanks to her hard work we will finally be in our own home very shortly.
4th Oct 2023 (9 mo. ago)
B Hill
Thank you to the kind team who helped with business training today and helped us trade up from a paper clip to a yeti mug!
13th Jun 2023 (1 year ago)
K Gregory
Very knowledgeable, helpful and pleasant agent. Excellent insight of the local market.
5th May 2023 (1 year ago)
F Hunsu
My encounter with Rebecca Southwell (Mortgage advisor) is and still the best. She got the patience, understanding and very supportive. She goes out of her way when all hope was lost. I can vouch for her work and her communication skill is best of all. Rebecca is an asset and will forever be grateful to her to achieve my goals. Thanks and be blessed. Olufemi Hunsu
3rd Dec 2022 (1 year ago)
C Vermell
Current manager of the Dorking branch (Tricia Regan) has to be the world's most annoying by repeatedly ringing up old contacts on their database from three years ago to try to badger those customers in to having an in person valuation visit on their home and then phoning them repeatedly (at least 7 times in my case) if they won't agree to this.
Tricia is pushy, badgering, persistent, relentless and won't take no for an answer but definitely not intelligent, analytical, logical or efficient. And she is the kind of pushy sales person so lacking in intuition that she simply won't accept no for an answer...
UPDATE ON 29/11/2022 - Re Barnard Marcus's response to my review surely the branch manager ought to realise that people on its books from past interactions do not necessarily currently want to sell their home and that if they did they would almost certainly proactively call Barnard Marcus back to set up such a valuation appointment so they could get on with selling their home. Calling customers back and leaving answerphone messages multiple times on their answerphones suggests something close to an addiction to making these sales based phone calls without either evaluating or considering their effectiveness.
Also the branch manager surely ought to realise that for those of us more actively in the hoarder camp and without neat and tidy and well presented homes that inviting somebody else in to your home to inspect, appraise and value it is something you are unlikely to want to do unless you are absolutely desperate to sell and/or have got to the point where you have managed to tidy it up to the extent that you do want to have a valuation visit and the resulting sales visits from buyers that would then soon follow on from that.
Some of us have also been through major personal traumas such as having our last parent die and being forced to sell a much loved family home of 50 years in the UK and a holiday property of over 30 years in Spain. So having to go through that process again with your own home is not at all easy to do.
I get the impression that the branch manager values quantity over quality in terms of valuation visits and/or number of properties currently on the agency's books. Whereas if they only valued and had on the market well presented homes from sellers with an imperative to sell them ASAP then the would surely be much more likely to get a much more cost effective payback in relation to the time they have put in to conduct this selling work.
Also this bad review would not have happened at all had the branch manager not kept on calling me and leaving messages repeatedly over several weeks well beyond any level of normal reason or good judgement in the making of such sales based phone calls. I received a number of phone calls at much longer intervals apart from the previous manager at the same branch and always found his phone calls pleasant and engaging and did not find myself pressurised to let the agency send staff in to my home in the way that has unfortunately been the case with Ms Regan.
29th Nov 2022 (1 year ago)
N Reynolds
Absolutely awful service, not given full information, after service non existent, given junior members of staff to deal with. Avoid!
4th Nov 2022 (1 year ago)
M Pavey
I have just viewed a property through Barnard Marcus Dorking and felt I had to leave a review to say how impressed I am with their teams’ management of my viewing. Louie was so helpful and polite and very professional when showing me around the property. Thanks also to Tricia for my property valuation and talking me through how they would manage the sale of my house. I feel very confident that I would be in safe hands and not at all pressured. I would definitely recommend this team to anyone thinking of moving.
31st Oct 2022 (1 year ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
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