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- Brown & Merry - Wendover
Brown & Merry - Wendover
Opens tomorrow at 9:00am
Woollerton House 7 High Street Wendover, HP22 6DU
Brown & Merry Wendover are an estate agent in Aylesbury. They mainly list properties in HP22, HP17 and HP27. Over the last 6 months, they've listed 17 properties, with 3 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
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Performance stats
- % of asking price
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- Average sell time
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- Fee
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More Brown & Merry branches
- Brown & Merry - Tring 4.79 mi away
- Brown & Merry - Aylesbury 4.81 mi away
- Brown & Merry - Chesham 6.87 mi away
- Brown & Merry - Berkhamsted 7.71 mi away
- Brown & Merry - Leighton Buzzard 11.16 mi away
Brown & Merry - Wendover Reviews (22)
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Tracey Davies
Poor service
19th Feb 2022 (5 mo. ago)
Laura
I wouldn't recommend this branch. Our landlady decided to sell the house (we were renting through another branch of this company) shortly after the tenancy began and this branch took over the sale. We were renting through the Tring branch so remember that we were also Brown and Merry's clients for the duration of this review. We were made to feel like we were being obnoxious or difficult for not allowing them to do multiple viewings, taking up most of the day, for which we were expected to vacate the property and 'maybe sit in the car' as suggested by them. We were never offered compensation or a reduction in rent for this inconvenience.
This happened in February and March, during lockdown when the virus was bad and when we weren't allowed to have friends or family in the house. They decided it was ok to invade our home with viewings because people would be wearing masks, although the government advice at the time was to not mix. At the time they would not let me into their office to speak to them when I asked because of... Covid. The government guidelines at the time were designed to stimulate the property market and not to protect tenants and we can all appreciate that covid isn't sentient and doesn't know the difference between these scenarios.
We gave them a two hour window and said they could have two households per day in light the global pandemic that had been going on for a year by then. They weren't happy about this and tried to get us to change our minds despite knowing how uncomfortable we were.
Some of the viewings were taking place in 2° weather and in the end we refused any further viewings. We filed a complaint against a member of staff for her attitude following a cancellation and she later phoned us to apologise for her comments. We expressed to them our anger at being treated like this in pursuit of a quick sale and received an apology.
I was quite surprised to learn that you can actually refuse viewings entirely. Given the situation I wish that I had taken that option as it seems now that would have been the only way to have any peace and quiet over the next 6 months.
Following our complaint, all future viewings were stopped as it came to light that we hadn't actually been served a s21 notice and the house had to be taken off the market. It was a real mess.
I was left a voicemail a few months later informing me that I had to vacate the property to allow for a mortgage survey. This appointment had been booked for the day of my brothers funeral when I had family staying and could easily have been avoided had somebody thought to ask me beforehand. It was rearranged but I refused to leave the property as I'm under no obligation to allow unsupervised strangers into the house I was paying to live in. Again I was made to feel like I was being unreasonable even after they admitted that I didn't actually have to leave. The inspection was carried out with me present and so the whole charade was pointless. There was no guilt over continuing to annoy us despite knowing that we were grieving and stressed to the hilt trying to find somewhere to live.
After the house was sold we had to put up with the purchasers coming to the property, hanging around taking pictures of the house, with my daughter and other children playing outside and us being able to see them, several times a day, which also made the neighbours really uncomfortable. It was really disrespectful, frankly quite odd, and I could have prevented all of this by just refusing access for viewings.
This continued for 6 months in total. I would advise that tenants make themselves fully aware of their rights and how to exercise them when dealing with estate agents.
We bought a house in Wendover through another local agent who in stark contrast were great, respectful to both us and to the occupiers of the property. The property was in a much better condition and for a better price. Throughout this, the Tring office that were managing our tenancy were also really good. They were really helpful, approachable and responsive.
22nd Sep 2021 (10 mo. ago)
Fiona Payne
Although we didn’t find our next home with this company, Sylvie the senior estate agent was so helpful and matched our needs very well. A very professional estate agent and a real asset to the company. I would certainly bear her in mind if I need to move in future, thanks for your help Sylvie at Wendover branch.
13th Aug 2021 (1 year ago)
Janice Gillett
Sylvie is brilliant! Not only did she help pursuade my husband that the apartment we were viewing was absolutely perfect for us to downsize to, but her wise words also convinced my daughter and her friend to take the first scary leap into flat ownership at the other end of the property owning journey. And all this in such a fast moving market. Thank you.
Here's to a summer of all achieving our plans ???????? with Sylvie and Claire's able assistance.
26th Apr 2021 (1 year ago)
Chris Dominey
Valued our home higher than their competitors and achieved it, for a lower fee. They are experienced and know their market. Immediate feedback after every viewing plus follow ups 24 hours later. Good communication. Competent and professional negotiating. Regimented weekly sales chasing through to completion. Very pleased with the service and value for money. Thank you Claire, Gemma and team.
30th Jan 2021 (1 year ago)
Gareth Ainsworth
Claire and Sylvie have been amazing, professional, personal and so on it during our house buying experience. We wouldn't hesitate to recommend Brown & Merry Wendover to guide you through the complexity of buying a house. Thank you team. H&G
30th Jan 2021 (1 year ago)
Kerry Harper-Walker
Highly recommend Brown and Merry. Sylvie, in particular, is an amazing sales negotiator. So professional, so helpful and extremely efficient which made the, usually stressful selling process, run so smoothly from start to finish. Eilish is extremely knowledgable and helped to secure our mortgage and Claire, (branch manager), took care of our legal worries and queries. Undoubtedly, the best estate agent I’ve ever used. Don’t go anywhere else.
25th Sep 2020 (1 year ago)
Jonathan Planner
I have recently used Claire and her team in the Wendover office for Brown & Merry, It has been a very easy and stress free process, they have been a delight to work with very professional and extremely helpful throughout, I would have no hesitation in recommending them to anyone in the market to buy or sell their home.
4th Aug 2020 (2 years ago)
James Colleran
We have recently used Brown & Merry Wendover office to purchase our new property. We were met by Sylvie at the property who we could not fault. Extremely helpful, happy and friendly during the viewings. We were constantly kept informed of what was happening during lockdown and when it finally came to the week of completion it would seem the whole office were very keen to go the extra mile to help. Thank you guys we are slowly but surely settling in.
4th Aug 2020 (2 years ago)
James Brophy
Everyone at Brown & Merry were incredibly helpful, welcoming and professional. Michael was great at sorting out visits and queries, while Eilish made getting our mortgage incredibly straight-forward. She was very helpful for a first time buyer!
20th Dec 2019 (2 years ago)
Megan Guard
Without Eilish at Brown and Merry's this whole journey would have not be possible. She has been incredible from start to finish. Nothing is too much to ask and she knew the answer to every question I gave. Going through the process of buying a house for the first time is meant to be very stressful, not with Eilish as a financial advisor! Very helpful and friendly and would recommend using her to anyone.
1st Aug 2019 (3 years ago)
Angela Pook
Sylvie at the Wendover branch of Brown & Merry Estate Agents is truly AMAZING and thank you so much for all your expert help and advice, and in securing the offer on my forever home! You made me feel totally at ease and gave me plenty of time to take it all in during the viewing. You are a true professional and such a lovely lady, with a great team behind you. I can honestly say you’re the best Estate Agents I have ever dealt with and are highly recommended!
12th Jul 2019 (3 years ago)
Sarah Elliott
Cannot recommend Eilish enough! She helped us through a complicated remortgage with the utmost patience and professionalism and has continued to stay in touch and be supportive since. Nothing seems to be too much trouble for her and she worked around our long working hours in the most accommodating way. If you need help with anything mortgage related she is absolutely your 'go to', you really won't get any better.
25th Apr 2019 (3 years ago)
Samantha Smith
I know Charmaine hasn't been there long but she was so professional and I was very impressed with her attitude. She always keeps us updated with new properties and shows the houses off to us well!
22nd Mar 2019 (3 years ago)
Clare R
Extremely helpful and professional throughout the selling process. Kept us fully up to date with what was happening. Always happy to help and friendly. Would highly recommend Claire and her team.
22nd Mar 2019 (3 years ago)
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