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Estate Agents in Aylesbury
Brown & Merry - Wendover

Brown & Merry - Wendover

4.7

28 reviews

Closes at 6:00pm

Woollerton House 7 High Street Wendover, HP22 6DU

Brown & Merry's heritage dates back to 1832, so we’re a well-established name in estate agency. Whatever your property needs may be, the team at our Wendover branch can help with selling, letting, buying or renting. With our local market knowledge and expertise, we’ll ensure you have a smooth and successful home-moving journey. Plus, those additional property services that you'll need along the way, are all accessible via your local Brown & Merry office.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Accreditations

Brown & Merry - Wendover Reviews (28)

Have you used this agent?

All (28)

Seller (11)

Buyer (7)

Landlord (0)

Tenant (1)

General (9)

V green

We recently bought a house through Brown & Merry. They were absolutely amazing. The staff are all lovely, they responded quickly and efficiently to any of our requests and really made every effort to go above and beyond the duties of an estate agent. We had such a stress free purchase with them and I think that was down to their dedication & commitment to delivering a professional service to both vendor and purchaser. Their welcome back is a lovely thoughtful touch too, especially after a long day moving in, we were at least able to have a cup of tea!!... Read more

Buyer

16th Aug 2024 (23 weeks ago)

M Patel

We had multiple viewing with Igor who was really patient and friendly. He answered all of our questions and gave us all the relevant information helping us along the way, had a really positive experience and would definitely recommend Brown & Merry Wendover.... Read more

28th May 2024 (7 mo. ago)

T Menzies

This the second time I have used Brown and Merry once with the sale of my mothers house and most recently with the sale of my flat. The Wendover branch Claire Raven in particular have been great. They found me a buyer within 2 weeks and helped through a quite lengthy process of issues with the lease. Thank you to the team so glad we got there in the end. I wouldn’t go anywhere else.... Read more

Seller

19th Oct 2023 (1 year ago)

E Xr

We recently sold our house through Brown and Merry in Wendover and have been thrilled with the service we received. Sylvie, Nick, Claire and Loren supported us through a very stressful process and were professional and efficient, guiding us through every step. We are very grateful for everything they’ve done for us and highly recommend anyone to sell or buy their homes through Brown and Merry in Wendover. Thank you, George Burke.... Read more

Seller

16th Sep 2023 (1 year ago)

A Nascimento

Highly recommend the Brown & Merry Wendover team - Sylvie and Claire were friendly and professional throughout, and they went above and beyond progressing our purchase. Thank you!... Read more

Buyer

11th Nov 2022 (2 years ago)

S Young

Fabulous service from wonderful staff. Thanks to Karen and Sylvie for their advice and making our sale very easy. Great communication and very professional.... Read more

Seller

1st Oct 2022 (2 years ago)

T Davies

Poor service... Read more

19th Feb 2022 (2 years ago)

Laura

I wouldn't recommend this branch. Our landlady decided to sell the house (we were renting through another branch of this company) shortly after the tenancy began and this branch took over the sale. We were renting through the Tring branch so remember that we were also Brown and Merry's clients for the duration of this review. We were made to feel like we were being obnoxious or difficult for not allowing them to do multiple viewings, taking up most of the day, for which we were expected to vacate the property and 'maybe sit in the car' as suggested by them. We were never offered compensation or a reduction in rent for this inconvenience. This happened in February and March, during lockdown when the virus was bad and when we weren't allowed to have friends or family in the house. They decided it was ok to invade our home with viewings because people would be wearing masks, although the government advice at the time was to not mix. At the time they would not let me into their office to speak to them when I asked because of... Covid. The government guidelines at the time were designed to stimulate the property market and not to protect tenants and we can all appreciate that covid isn't sentient and doesn't know the difference between these scenarios. We gave them a two hour window and said they could have two households per day in light the global pandemic that had been going on for a year by then. They weren't happy about this and tried to get us to change our minds despite knowing how uncomfortable we were. Some of the viewings were taking place in 2° weather and in the end we refused any further viewings. We filed a complaint against a member of staff for her attitude following a cancellation and she later phoned us to apologise for her comments. We expressed to them our anger at being treated like this in pursuit of a quick sale and received an apology. I was quite surprised to learn that you can actually refuse viewings entirely. Given the situation I wish that I had taken that option as it seems now that would have been the only way to have any peace and quiet over the next 6 months. Following our complaint, all future viewings were stopped as it came to light that we hadn't actually been served a s21 notice and the house had to be taken off the market. It was a real mess. I was left a voicemail a few months later informing me that I had to vacate the property to allow for a mortgage survey. This appointment had been booked for the day of my brothers funeral when I had family staying and could easily have been avoided had somebody thought to ask me beforehand. It was rearranged but I refused to leave the property as I'm under no obligation to allow unsupervised strangers into the house I was paying to live in. Again I was made to feel like I was being unreasonable even after they admitted that I didn't actually have to leave. The inspection was carried out with me present and so the whole charade was pointless. There was no guilt over continuing to annoy us despite knowing that we were grieving and stressed to the hilt trying to find somewhere to live. After the house was sold we had to put up with the purchasers coming to the property, hanging around taking pictures of the house, with my daughter and other children playing outside and us being able to see them, several times a day, which also made the neighbours really uncomfortable. It was really disrespectful, frankly quite odd, and I could have prevented all of this by just refusing access for viewings. This continued for 6 months in total. I would advise that tenants make themselves fully aware of their rights and how to exercise them when dealing with estate agents. We bought a house in Wendover through another local agent who in stark contrast were great, respectful to both us and to the occupiers of the property. The property was in a much better condition and for a better price. Throughout this, the Tring office that were managing our tenancy were also really good. They were really helpful, approachable and responsive.... Read more

Tenant

22nd Sep 2021 (3 years ago)

F Payne

Although we didn’t find our next home with this company, Sylvie the senior estate agent was so helpful and matched our needs very well. A very professional estate agent and a real asset to the company. I would certainly bear her in mind if I need to move in future, thanks for your help Sylvie at Wendover branch.... Read more

13th Aug 2021 (3 years ago)

J Gillett

Sylvie is brilliant! Not only did she help pursuade my husband that the apartment we were viewing was absolutely perfect for us to downsize to, but her wise words also convinced my daughter and her friend to take the first scary leap into flat ownership at the other end of the property owning journey. And all this in such a fast moving market. Thank you. Here's to a summer of all achieving our plans ???????? with Sylvie and Claire's able assistance.... Read more

Seller

26th Apr 2021 (3 years ago)

C Dominey

Valued our home higher than their competitors and achieved it, for a lower fee. They are experienced and know their market. Immediate feedback after every viewing plus follow ups 24 hours later. Good communication. Competent and professional negotiating. Regimented weekly sales chasing through to completion. Very pleased with the service and value for money. Thank you Claire, Gemma and team.... Read more

Seller

30th Jan 2021 (3 years ago)

G Ainsworth

Claire and Sylvie have been amazing, professional, personal and so on it during our house buying experience. We wouldn't hesitate to recommend Brown & Merry Wendover to guide you through the complexity of buying a house. Thank you team. H&G... Read more

Buyer

30th Jan 2021 (3 years ago)

K Harper-Walker

Highly recommend Brown and Merry. Sylvie, in particular, is an amazing sales negotiator. So professional, so helpful and extremely efficient which made the, usually stressful selling process, run so smoothly from start to finish. Eilish is extremely knowledgable and helped to secure our mortgage and Claire, (branch manager), took care of our legal worries and queries. Undoubtedly, the best estate agent I’ve ever used. Don’t go anywhere else.... Read more

Seller

25th Sep 2020 (4 years ago)

J Planner

I have recently used Claire and her team in the Wendover office for Brown & Merry, It has been a very easy and stress free process, they have been a delight to work with very professional and extremely helpful throughout, I would have no hesitation in recommending them to anyone in the market to buy or sell their home.... Read more

4th Aug 2020 (4 years ago)

J Colleran

We have recently used Brown & Merry Wendover office to purchase our new property. We were met by Sylvie at the property who we could not fault. Extremely helpful, happy and friendly during the viewings. We were constantly kept informed of what was happening during lockdown and when it finally came to the week of completion it would seem the whole office were very keen to go the extra mile to help. Thank you guys we are slowly but surely settling in.... Read more

Buyer

4th Aug 2020 (4 years ago)

J Brophy

Everyone at Brown & Merry were incredibly helpful, welcoming and professional. Michael was great at sorting out visits and queries, while Eilish made getting our mortgage incredibly straight-forward. She was very helpful for a first time buyer!... Read more

Buyer

20th Dec 2019 (5 years ago)

M Guard

Without Eilish at Brown and Merry's this whole journey would have not be possible. She has been incredible from start to finish. Nothing is too much to ask and she knew the answer to every question I gave. Going through the process of buying a house for the first time is meant to be very stressful, not with Eilish as a financial advisor! Very helpful and friendly and would recommend using her to anyone.... Read more

Buyer

1st Aug 2019 (5 years ago)

A Pook

Sylvie at the Wendover branch of Brown & Merry Estate Agents is truly AMAZING and thank you so much for all your expert help and advice, and in securing the offer on my forever home! You made me feel totally at ease and gave me plenty of time to take it all in during the viewing. You are a true professional and such a lovely lady, with a great team behind you. I can honestly say you’re the best Estate Agents I have ever dealt with and are highly recommended!... Read more

Buyer

12th Jul 2019 (5 years ago)

S Elliott

Cannot recommend Eilish enough! She helped us through a complicated remortgage with the utmost patience and professionalism and has continued to stay in touch and be supportive since. Nothing seems to be too much trouble for her and she worked around our long working hours in the most accommodating way. If you need help with anything mortgage related she is absolutely your 'go to', you really won't get any better.... Read more

25th Apr 2019 (5 years ago)

S Smith

I know Charmaine hasn't been there long but she was so professional and I was very impressed with her attitude. She always keeps us updated with new properties and shows the houses off to us well!... Read more

22nd Mar 2019 (5 years ago)

C R

Extremely helpful and professional throughout the selling process. Kept us fully up to date with what was happening. Always happy to help and friendly. Would highly recommend Claire and her team.... Read more

Seller

22nd Mar 2019 (5 years ago)

L Doherty

Really pleased with the professional service from the team at Brown and Merry Wendover. Kristina in particular was extremely helpful and answered all my queries with a professional manner. Thank you.... Read more

22nd Mar 2019 (5 years ago)

Y bennett

We have been luck enough to work alongside Charmaine at the Wendover branch. She has been very helpful,knowledgeable and understanding. Thank you for your help and hard work Charmaine... Read more

20th Mar 2019 (5 years ago)

C F

Helped sell my mother's property for her and had the help of Manager Claire, what a lovely lady! With a wealth of experience and a fully trained team behind her. In my opinion the best estate agent on the High Street! Would highly recommend.... Read more

Seller

12th Mar 2019 (5 years ago)

J Robinson

Kristina and all the team at Wendover have been an absolute pleasure to deal with from start to finish. They listen, they remember and give great advice at a time when you need it most. I would have no hesitation in recommending them if you are selling or buying. Kristina handled everything for us from the start and didn’t let us down once which is very rare these days. On the rare days she wasn’t there all the team Jane, Claire etc were up to speed with the latest info on our sale. A job well done.... Read more

Seller

11th Dec 2018 (6 years ago)

P Spencer

Claire knew exactly the right way to market my property. She suggested that holding an open day for viewing would be appropriate and she was totally right - it worked very well and I found a buyer as a result.... Read more

Seller

28th Oct 2018 (6 years ago)

J Munn

Helpful and friendly staff helped to make our move as smooth as possible .... Read more

16th Oct 2018 (6 years ago)

R Patel

From the sale of our flat to finding the perfect house Kristina at Brown and Merry estate agents was fantastic! She was always prompt to reply to us and did a great deal of chasing for us when it came to getting updates! We really appreciate all the hard work she put in, as well as Claire from Brown & Merry. Having them as our estate agents was invaluable. Many thanks!... Read more

Seller

2nd Oct 2018 (6 years ago)

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