M Emberson
From our first appointment (valuation) through to exchanging contracts recently, we cannot fault the excellent service each and every member of staff has given us throughout the whole selling process. We felt so looked after, were constantly updated and always dealt with in an extremely professional manner. Particular praise for Amir, Lucy, Charlie and Scarlette. We cannot thank you all enough. It has been a pleasure dealing with you all. We will have no hesitation whatsoever in recommending you to family and friends.... Read more
Seller
19th Oct 2024 (21 weeks ago)
B Fuller
All the team at Brown and Merry Berkhamsted were very good at making our house sale happen, in particular Amir the Senior Branch Manager. Their valuation proved accurate and their commission charge was very competitive. Although our lengthy chain broke down Amir worked very hard to repair it and achieve an eventual exchange of contracts, particularly in the week before exchange happened. I would strongly recommend Brown and Merry to anyone looking for a reputable estate agent in Berkhamsted.... Read more
Seller
27th Aug 2024 (6 mo. ago)
L Cook
So helpful, It’s a wild process, but they make it much easier.... Read more
20th Aug 2024 (6 mo. ago)
E cooke
The best part of buying our home was what a huge help Sarah Bennet was in navigating our mortgage. She went above and beyond for us throughout our entire experience. Cannot recommend her services enough!!... Read more
Buyer
16th Aug 2024 (6 mo. ago)
A Moloney
I have been dealing with Amir and the team for the last couple of years. It was a particularly difficult property to sell due to various reasons and restrictions however the team rose to the challenge and acted in my best interest to secure a sale. I was regularly updated with progress and Amir was always on hand to discuss strategy and marketing ideas. Thanks to everyone there for your efforts with good news being received today of exchange. I would recommend anyone selling in the Berkhamsted area to speak with Brown and Merry in the first instance... Read more
Seller
25th Jun 2024 (8 mo. ago)
J Eady

We had a fantastic experience with Brown and Merry in Berkhamsted from start to finish. We bought our house through them three years ago and, more recently, sold the same property with their help. During our initial purchase, there was a lengthy and difficult legal process, but Amir at Brown and Merry kept us updated throughout and took the stress out of it.
When we decided to sell, we interviewed four different estate agents, and Brown and Merry came out on top in every regard. Their estimate, marketing and strategy was excellent. Lucy, in particular, was incredibly credible. Her passion, energy, and understanding of what we were looking for gave us complete confidence in her ability to sell our house the right way and the top price. She delivered!
Their marketing, outreach, and the open day were all very effective, resulting in us getting the asking price, which was nearly £100,000 more than other estimates from other estate agents. We really put them under pressure at times, and it wasn’t a straightforward sale, but they always had the answers and managed the process, the buyers and us brilliantly!
If you’re looking to buy or sell a house in Berkhamsted, you must speak to Lucy and Amir at Brown and Merry. They deliver outstanding results and exceptional service.... Read more
Seller
24th Jun 2024 (8 mo. ago)
K McKenzie-Hurry
We decided to go with Brown and Merry after meeting with Lucy who had an excellent marketing presentation and personable style that really put us at ease throughout the selling process. Her and the team made the entire experience as stress free as possible and we felt very well taken care of.... Read more
Seller
14th Jun 2024 (9 mo. ago)
B Stevens
Amir from Brown & Merry guided us well through some very stormy negotiations during our house sale. He was exceedingly patient and we always knew he had our best interests at heart. We would not hesitate to recommend Amir as a best in class real estate agent.... Read more
Seller
4th Jun 2024 (9 mo. ago)
C Mejia-Correa
A very professional service from Mr Charlie Crisp at the Berkhamsted branch, excellent comms, really helpful and with great local knowledge too… am very glad to have him as my point person at this particular estate agent while I continue the search for my next home! Thank you Charlie ????... Read more
C Curtis
I chose Brown and Merry from the outset after meeting Amir and can say that him and his team delivered an excellent service from start to finish. Although a buyer was found quite quickly, a series of chain related delays eventually resulted in losing the first buyer but I felt confident to stick with Brown and Merry and have been delighted that I did. The whole team deliver exemplary service: responding quickly, helping to resolve issues and going above and beyond to keep things moving. Big thanks to Amir, Scarlette and Matthew.... Read more
Seller
31st May 2024 (9 mo. ago)
Much effort was made to introduce house hunters to view the propety. The team had a professional air.... Read more
Seller
29th May 2024 (9 mo. ago)
A Wilson
I heartily recommend Amir and his team at B&M. They work tirelessly, are extremely professional and at the same time are friendly, personable and fun!... Read more
24th May 2024 (9 mo. ago)
C B
Thanks to Brown & Merry for showing us around several properties in Berkhamsted, communication was very clear and Charlie was very helpful and approachable with both viewings.... Read more
13th May 2024 (10 mo. ago)
C Rivett
Amir has gone above and beyond during the sale and purchase process, and it is evident that his professionalism and integrity filter throughout the whole Brown & Merry Berkhamsted team; Scarlette, Lucy and Harry. Amir regularly informs us on developments and is always available to discuss strategy and advice with absolute transparency. He has an exceptional knowledge of the local market and is always polite, respectful and understanding.... Read more
Seller
23rd Apr 2024 (10 mo. ago)
C Newbury
Wonderful experience - not quite finished yet but so far Amir & co have really pulled it out the bag for us.... Read more
22nd Apr 2024 (10 mo. ago)
H Gardner
The service was brilliant, they always kept us updated and really helped the full process. A special thank you to Amir, who supported us the entire way!... Read more
22nd Apr 2024 (10 mo. ago)
A Bryant
Moving agents to Brown and Merry has been a great experience. Lucy was very helpful and professional in the 6 months before we listed and the energy and client care from her and the team has been a major contributor to us working towards an outcome which we hope will exceeded our expectations... Read more
Seller
16th Apr 2024 (11 mo. ago)
N Rice
The sale of my flat went very smoothly thanks to the Brown and Merry team. Would recommend them if you have property to sell.... Read more
Seller
9th Apr 2024 (11 mo. ago)
B Nurse
A great buying experience. Amir and everyone at Brown & Merry was extremely helpful, Harry and Scarlette in particular. I would highly recommend.... Read more
Buyer
3rd Apr 2024 (11 mo. ago)
A Walshe
Amir & team were so helpful in my property purchase - they kept me up to date regularly and went over and above to achieve the timeline I was looking for. They were always on hand and reassuring. Would recommend!... Read more
Buyer
2nd Apr 2024 (11 mo. ago)
A Carter
Brown and merry are excellent estate agents. Amir's advice on how to sell my property was spot on. He was very prompt on phone calls and was usually available out of hours. Would not hesitate to use them again.... Read more
Seller
22nd Mar 2024 (11 mo. ago)
Very knowledgable about the local area and market. Responded positively to my questions and always communicated with me after viewings.... Read more
Seller
14th Mar 2024 (1 year ago)
Debbie
Would highly recommend Sarah as a mortgage advisor. She’s just done an excellent job securing us the best rate. Sarah is very knowledgeable, gives good advice, is responsive, on top of things and tenacious, as well as friendly and very easy to deal with.... Read more
5th Mar 2024 (1 year ago)
R Wright
Brown and Merry took on our property after many unsuccessful months with another Agent. Amir was always positive and approachable, always quickly returning call, and his team were always polite and communicative.
A buyer was found quite quickly but the path to completion was fraught with issues on the buyer's side. Amir was extremely proactive, stepping in and liaising between buyers, sellers and solicitors to resolve issues as speedily as possible whilst keeping everyone within the loop!. They were all great and I can highly recommend Amir and his team. Thank you all.... Read more
Seller
8th Feb 2024 (1 year ago)
N Iambo
Brown and Merry estate agents where do I start, I have bought many properties over the years but have never received the level of service Amir and his team have provided us during the course of the purchase of our new home.
We were kept informed throughout every step of the process and nothing ever seemed to be a problem. All I can say is this is the way all estate agents should practice there trade. I can 100% recommend Brown and Merry estate agents.
Mr Nick Ioannou... Read more
Buyer
7th Feb 2024 (1 year ago)
M Thornton
I used Amir and his team after a positive experience of them as a buyer when helping a family member to purchase a couple of years ago. As a purchaser I was politely vetted to ensure I was serious and able to proceed and they checked I was acting promptly to progress the sale and suggested ways I could do this without coming across as overbearing.
This time as a seller I was kept well informed. I felt the market appraisal I got was honest and the finding of a buyer went in the way it was proposed. The progress to completion of the sale was handled efficiently. When there were some delays further down the chain that could have held things up a lot Amir was available to talk through progress and in my opinion did as much as was possible to get the parties in the chain moving to what was ultimately a sale completion at the agreed price. I think we got very good service. I would highly recommend Amir and his team at Brown Merry Berkhamsted.... Read more
Seller
1st Feb 2024 (1 year ago)
E Jacques
Amir & his team been great! My house sale has just gone through with them & they’ve been super helpful and informative throughout. I’d sell with them again :)... Read more
Seller
22nd Jan 2024 (1 year ago)
S Yardley-Summerlin
What a pleasure it has been purchasing a house with Berkhamsted Brown & Merry. As everyone is aware buying a house is stressful, but with special thanks to Amir and Scarlette they both made the process easy! Great communication with updates when requested! I would highly recommend! Thank you.... Read more
Buyer
12th Jan 2024 (1 year ago)
B Metters
What a great team Berkhamsted Brown & Merry are! They took on our challenge of selling a Mobile Home ( not always easy) and were relentless until it was sold. We took on another agent but quickly cancelled them because they were nowhere as efficient as Brown & Merry. Our sincere thanks to all the team (Scarlett your admin was brilliant) Amir, Matt & Harry with a special thank you to Lucy whose charm was so apparent from the first time I spoke to her, she could sell sand to an Arab!... Read more
Seller
28th Nov 2023 (1 year ago)
J Harrison
The Brown and Merry Berkhamsted office handled the sale of our mother's house. Right from the very first meeting with Amir we were very impressed with his local knowledge and market experience. In fact the whole team, led by Amir, have been great always up to date with the status of our sale. They took time to understand our circumstances, have been friendly and helpful throughout. We highly recommend Brown and Merry in Berkhamsted.... Read more
Seller
18th Nov 2023 (1 year ago)
A elderton
I had great service and I would use them again... Read more
24th Oct 2023 (1 year ago)
A Braint
Scarlette McCarthy has been always been professional, efficient, an excellent communicator and helpful throughout the whole process of selling our house.... Read more
Seller
19th Oct 2023 (1 year ago)
C Sissons
Brown and Merry were excellent from start to finish! Amir and his team (Matt and Harry - brilliant btw) held our hands through the whole process at potentially a very tricky time for real estate. Our house sale / purchase has been far from straight forward, with plenty of bumps along the way, more than we ever could have expected, but B&M remained calm, reassuring and went above and beyond to solve any problems. Thank you so much!... Read more
Seller
11th Aug 2023 (1 year ago)
C Forster
We put our house on the market with Brown & Merry and decided to try an open day - we had two offers within days and had accepted one by the end of the week. Our sale and purchase has been long and B&M have been there for us every step of the way. I cannot thank Amir, Scarlett & Matthew enough. Thank you... Read more
Seller
8th Aug 2023 (1 year ago)
C Bennett
Having spoken to several agents in the area we decided on Brown on Merry to represent our property. Amir and his team were fantastic. Really felt they had our interests in mind at every step. Amir listened to our needs and gave sound advice and guidance on pricing and marketing strategies. Communications were excellent giving weekly updates on progress with advertising and viewings left us feeling confident they were working hard during a very difficult and changing time in the housing market. Even when we had issues needing keys on a Sunday when they were closed both Amir and Mathew stepped up to get a spare set to us. Fantastic support and I highly recommend the team.... Read more
Seller
1st Aug 2023 (1 year ago)
L T
We have used Brown & Merry to sell our house in Berkhamsted. It has been a long drawn out process and tricky at times, but finally we have got there. We would like to thank Amir and his team particularly Matthew and Scarlette for their helpfulness, extreme patience, friendliness and knowledge. We would definitely use them again and can highly recommend them.... Read more
Seller
29th Jul 2023 (1 year ago)
A Worthington
What do you need from an estate agent? Best price in a changing market; someone who helps you hold your nerve to get that right price; someone who is always available and keeps you updated of every development; someone who keeps close contact with all the conveyancing solicitors; someone who is kind and patient when you begin to panic; someone who goes beyond their remit - driving you to the station; visiting the empty property to fulfil the insurance requirements; and who even reads the meters for you!
That's Amir - and his team. Thank you Amir, Harry & Scarlett.... Read more
Seller
4th Jul 2023 (1 year ago)
Dee
Matthew Martin made the stressful process of viewings as painless as possible when the house we were renting went on the market suddenly. He is professional, respectful and a great communicator.... Read more
Tenant
6th Jun 2023 (1 year ago)
I Mayes
My husband says "You took us under your wings" throughout our purchase.
We always felt comfortable contacting this branch, either by phone or visiting in person.
All of the staff got to know us and our family and were very understanding of our situation - only ever wanting that positive outcome, and knew that the bungalow we were buying was exactly right for us.
They helped us to resolve any issues and challenges that occurred and we always felt supported by the staff (particularly Amir, Harry, Scarlette and Matthew), with their friendly caring natures.
We'd certainly recommend them to others - hence giving them 5 stars!
Many thanks to Amir and his fantastic team!... Read more
Buyer
24th May 2023 (1 year ago)
O Whelan
Highly recommend Brown and Merry estate agents. From start to finish of the buying process they have been reliable, friendly and helpful. We have dealt with four different members of the team and they have all been great and made the process of buying a house for the first time a good experience. Thank you!... Read more
Buyer
24th May 2023 (1 year ago)
S Seymour
Just sold my mum's bungalow through Brown & Merry Berkhamsted. I can't thank Amir & Scarlette enough for the outstanding service they provided from start to finish. Would not hesitate to recommend them.... Read more
Seller
23rd May 2023 (1 year ago)
O Haslam
My wife and I have had a fantastic experience buying a house through Brown & Merry, especially Matthew who has been outstanding! He is incredibly thoughtful, proactive, enthusiastic and diligent - you can tell he takes pride and really enjoys his work.
The whole B&M team (Matthew, Amir and Scarlette) have always been communicative and quick to respond, as well as honest and mindful of our needs and situation. They always tried their best to be accommodating with our time as well.
Buying and moving to a new area can be a bit daunting but we’ve really felt like we’ve been looked after and in good hands with Matthew and the B&M team.
Big thank you to Matthew, Amir and Scarlette for being so helpful to us!... Read more
Buyer
12th May 2023 (1 year ago)
dazwilly29
Amir (Darling) and the team and Brown and Merry were fantastic from the start right through to the exchange. Offering continous support and keeping us updated on the progress regularly.
If your buying or selling a house or flat you won't regret asking Amir and his team for thier services.... Read more
11th May 2023 (1 year ago)
M Richardson
Very dissapointed... Read more
12th Apr 2023 (1 year ago)
C Ward
We chose Brown and Merry to sell our property after speaking with a few different agents. Amir came to the house and we knew as soon as we spoke with him that he was the man to sell our house. The entire team have been amazing and extremely helpful throughout. A special mention has to go to Scarlette who managed all the paperwork side of things. She was a superstar and kept us updated all the way through the process. We move later this week thanks to this fantastic team. Thank you Amir, Scarlette and the Brown and Merry team.
I you are looking to sell your property I highly recommend Brown and Merry Berkhamsted 100%... Read more
Seller
27th Mar 2023 (1 year ago)
L Culleton
We sold a house in Berkhamsted through Brown and Merry (Berkhamsted) during 2022. Throughout the process we felt fully informed at all stages regarding appointments to view, feedback from visits and this continued all the way through to the final sale.
Amir led his team very effectively and we especially enjoyed our dealings with Scarlett, Harry and Matthew. At all stages they were on the ball, courteous and keen to ensure we had all the information we needed.
In many ways, a perfect team for us to deal with.
Satisfied clients!
Lucy and Paul.... Read more
Seller
6th Jan 2023 (2 years ago)
C Wright
We successfully sold our house through Brown & Merry with great support and guidance from Amir and the team in Berkhamsted.... Read more
Seller
3rd Jan 2023 (2 years ago)
R C
I recently sold my house through Brown and Merry. They valued my home above other agents in the town and got the price!II was given feedback after every viewing even if it was to say the viewer hadn’t returned their calls. When there were issues with dates for exchange and completion they contacted everyone to sort it out. They chased up solicitors and others in the chain. The team were friendly, polite and enthusiastic. I would give them all 10/10!... Read more
Seller
28th Dec 2022 (2 years ago)
D bishop
Received help & support through out the entire process of buying a new home. After a negative experience with another estate agent, Brown & Merry were excellent. Big thank you to Scarlette.... Read more
Buyer
7th Dec 2022 (2 years ago)
R Sandham
Brown & Merry in Berkhamsted have just helped us buy our home together as a newlywed couple and the service was fantastic. Matthew Martin in particular was professional, had a considered approach and understood our requirements. Every step of the way was super smooth in terms of the process and explained to us thoroughly, we were kept up to date with honesty and transparency when it came to any sale delays which was reassuring particularly as there is uncertainty in the current housing market climate. I would recommend to any potential buyer/or seller. Special thanks to Scarlette, Matthew & Amir!... Read more
Buyer
15th Nov 2022 (2 years ago)
Excellent service from start to finish. Sold our property for over the asking price within a week. Amir and the whole team very professional. Good feedback at every step. Highly recommend.... Read more
Seller
14th Nov 2022 (2 years ago)
T (Tim)
I recently sold my mother's house through the team at Brown and Merry and couldn't have been happier with the service and the communication from start to finish. My circumstances were unusual, I was living overseas during the first part of the property marketing and sales, and Brown and Merry made the process very simple despite the geographical and time differences. 5/5... Read more
Seller
5th Nov 2022 (2 years ago)
Do not under any circumstances use this company! They are absolutely useless.... Read more
Seller
3rd Nov 2022 (2 years ago)
B Floyd
Amir, Scarlette, Matthew and Harry were all very helpful and friendly to make the process relatively pain free.... Read more
1st Nov 2022 (2 years ago)
P HARRAND
I have had excellent service from Amir and his team in Berkhamsted. From the start there was enthusiasm and great communication from all involved and a real 'not a problem' attitude. Thanks so much for your support and guidance in selling my parent's house.... Read more
Seller
31st Oct 2022 (2 years ago)
H Tamplin
Very smooth and easy process with great communication throughout. In particular, Beth Stanbridge who has been amazing helping us secure our mortgage offer.... Read more
5th Oct 2022 (2 years ago)
R Musso
Beth has been outstanding in her customer care, empathy and willingness to assist us with the myriad of processes that go into a house purchase.
A professional and empathetic service
Thank you
S & T... Read more
Buyer
21st Sep 2022 (2 years ago)
A superb experience. All the staff were exceptionally helpful. I would like to make a special mention of Scarlette. She was always extremely helpful and understanding of any worries. She was proactive in contacting me after a few days away to see if she could do anything to help. A star member of the team!... Read more
Buyer
4th Sep 2022 (2 years ago)
L holmes
Great Service and really helpful. I must say Amir was very helpful always available and his team friendly and approachable. I fully recommend Brown and Merry Estate Agents.... Read more
21st Jul 2022 (2 years ago)
S McFadyen
Beth has been extremely helpful throughout the whole buying process from day one. It’s been a long process from viewing the very first properties until we found the right one for us and Beth was always so supportive and helpful throughout this process. She has great knowledge in ensuring everything is set up for you moving into your new home from life insurance to building and contents insurance. She also responded to emails very quickly on a consistent basis meaning anytime we had an issue or any questions she was always on hand to put our minds at ease with her quick responses. Id highly recommend Beth from Brown and Merry Berkhamsted for anyone buying a home.... Read more
15th Jul 2022 (2 years ago)
A Hoyle
Amir was incredibly helpful, tenacious, supportive and above all, trustworthy. He gave sage advice and made the process a breeze!... Read more
23rd Jun 2022 (2 years ago)
C ok
Beth has helped us throughout our entire home buying process, from our first viewings to helping us secure our mortgage and many other home buying needs such as life insurance, building and contents insurance. She has been an amazing support throughout every stage of buying our home and I cannot recommend her enough. She has replied fast and helped answer all of our silly first time buyer questions without hesitation. Would highly recommend Brown and Merry and Beth for any one buying a home.... Read more
29th May 2022 (2 years ago)
H Wallace
They have worked hard for me, and have always given me very good service. Friendly and very helpful... Read more
23rd May 2022 (2 years ago)
C Gentilini
Beth at Brown and Merry has been my mortgage consultant and has been very professional, efficient and clear in assisting me in the process. Happy with the service!... Read more
20th May 2022 (2 years ago)
D Tomas
We just bought our new home with Brown & Merry. The Berkhamsted team worked very hard to get the exchange to take place before our due date. Overall we are happy with the service. However, there were times when we didn't have a clue what was going on further up the chain. A little bit more communication would have been helpful to eased the stress and uncertainty. Would recommend!... Read more
Buyer
19th May 2022 (2 years ago)
S M
I would like to endorse the other reviews I have read. They matched our experience. All the Brown and Merry team worked hard to sell our property. They marketed the property well, found potential buyers and conducted the negotiations to agree the price effectively. However, the real skill of the agent is keeping the sale on track in the process to exchange through its many pitfalls. We would like to thank Amir for all his skill, good judgement and support in doing this leading to a successful conclusion.... Read more
Seller
15th Mar 2022 (3 years ago)
K Moxey
Amir and his team have worked really hard for us throughout the sale process. At the start of the sale they were fast and efficient at getting things moving, then the after sales progression has shown how professional and capable the team are.... Read more
Seller
24th Dec 2021 (3 years ago)
C Wright
We bought through Brown and Merry. From setting up a viewing all the way through to completion they were easily the best estate agents that we have dealt with. Helpful and honest from the start and went the extra mile to ensure the property chain that we were in exchanged on time.... Read more
Buyer
23rd Dec 2021 (3 years ago)
J Stevens
We've just sold our house through Brown & Merry and we were very happy with the service we received. Amir was professional throughout, from the first visit through to exchange. He went above and beyond during a long, drawn out and difficult transaction.
We always felt like he listened to us and didn't just want to push through another sale. He was very responsive and had to manage some difficult conversations.
We initially considered going with Purple Bricks, but from the start it was clear Amir knew the area, the true price of our house and provided that personal service. After this transaction we are very glad we went with Brown & Merry and would highly recommend them.... Read more
Seller
22nd Dec 2021 (3 years ago)
K A
All my dealings with this firm were of the best kind. In particular the manager (Amir) has a considerable talent for knowing what will work out, what might - and what won't. He is like a matchmaker on steroids. Amir knows how to deliver an efficient stress free transaction and in a chaotic world this is of great value. This is a business you can depend upon and I would recommend Brown and Merry to anyone.... Read more
22nd Nov 2021 (3 years ago)
R Freed
I recently sold my house through Brown and Merry, Berkhamsted. I'd approached a number of local agents, none of whom I felt I had the correct rapport with. When I met Amir however, this changed. Amir is an extremely professional, and personable man. He has looked after me throughout this whole process, alongside his Sales Co-ordinator, Scarlette. Scarlette went over and above her normal duties (in my opinion) to get our sale over the line, which I cannot thank her for enough.
Cannot recommend Brown and Merry enough.
Thank you so much!... Read more
Seller
17th Nov 2021 (3 years ago)
S Holmes
Brown & Merry Berkhamsted took me through my sale from beginning to end in the most professional way. They marketed the property well and quickly got potential buyers through the door. Their assistance with all the processes post-sale was invaluable and I felt that I was given great service throughout.... Read more
Seller
2nd Nov 2021 (3 years ago)
Promise the earth and deliver nothing.... Read more
Seller
7th Aug 2021 (3 years ago)
C Horsfield
I would just like to thank Amir and his team for finally completing our house sale.
It turned out to be an incredibly difficult chain but Amir went above and beyond to try to resolve issues and keep everything moving.
I would highly recommend them to anyone looking to sell their house.... Read more
Seller
12th Jul 2021 (3 years ago)
P Williams
Having recently purchased a property that was marketed by Brown & Merry I was impressed with the professionalism and personable approach from Amir and Bobbi. Although B&M were representing the seller, I never felt that they had anything other than both parties best interest at heart. All questions were answered in a timely, clear and concise manner. Bobbi and Amir were both attentive, professional and kept me appraised throughout the entire conveyancing process. Many thanks to Amir, Bobbi and the B&M team for a job well done!... Read more
Buyer
28th Jun 2021 (3 years ago)
P Lunn
We're selling in Berkhamsted and having invited three estate agents to pitch for the sale, Brown and Merry and specifically Amir - the manager succeeded. He was clear, attentive, friendly and personable. He presented why B&M should act for us and made clear what we get as a service for our money. Since then we have sold and Amir's estimation of the sale price (which was a full 10% above the other agents) has paid off. The other team members, Harry, Bobbi and Scarlette have also been very responsive and supportive throughout. Even the external photographers they used were very professional and produced great visual sales collateral. Thanks... Read more
Seller
26th Jun 2021 (3 years ago)
J lawlor
I would like to thank Amir and Harry at Brown & Merry. The helped me buy my new home in Berkhamsted. They were always on the end on the phone if I needed advice or information. They gave me regular updates on my purchase. Amir remained calm and reassuring when issues arose. I would highly recommend Brown & Merry Estate Agents.... Read more
Buyer
20th Jun 2021 (3 years ago)
N C

We have used about 12 estate agents to find a family home and Brown and Merry, Harry especially, is hands down a stand out estate agent in and around London. Harry took the time to listen to our brief, what we wanted, and shared with us different options as they came up- it amazed me how he remembered us as so many potential buyers are on their list! I felt like his approach was really tailored to our needs.
Harry has a deep knowledge of all the properties we saw and the ones coming on, so we could ask him anything. He also inspired confidence, we listened to Harry's view and opinion on a few houses that had potential- again, he has the rare gift of seeing beyond furniture and decor to sell a vision of what you could make the house. He went beyond selling the property and is a leader in the field, knowing the trends on supply and demand and also all the insider knowledge on the area (including school catchment areas!!) I wouldn't hesitate to use Brown and Merry and Harry particularly again when we come to sell the house in the future- in fact, I would insist on him.... Read more
23rd Apr 2021 (3 years ago)
P Lamont
Amir and his team were brilliant in finding a buyer for our property and arranging our mortgage on our next purchase. Extremely professional throughout. Would highly recommend. Can’t thank them enough!... Read more
Seller
2nd Apr 2021 (3 years ago)
A Meyeringh
I am currently in the process of selling my flat in Berkhamsted and have engaged the services of Brown and Merry. I have been dealing with Harry, who has a professional and personable approach. He has drummed up a lot of interest in a short amount of time and I am confident I have chosen the right estate agency from the many available on Berkhamsted High Street. Recommended!... Read more
Seller
17th Mar 2021 (3 years ago)
A wooster
Brown and Merry recently sold our property and I can't recommend them enough. Harry and Bobbi worked tirelessly showing people around and were always professional, friendly and efficient. Amir handled the sale with expert guidance and was reliable and supportive. The service was second to none. Thank you Brown and Merry.... Read more
Seller
18th Feb 2021 (4 years ago)
P Train
Brown & Merry Berkhamsted recently sold our property. Sale was care of Amir and Harry. Service was flawless, with expert guidance and support. The Team are caring and professional, especially during the current pandemic. We have felt totally safe leaving everything in Harry’s hands who carried out all our viewings. Amir went over and above, supporting us with our recent sale, and our onward purchase. Would highly recommend.... Read more
Seller
23rd Jan 2021 (4 years ago)
W Tuckett
Very pleased with the service from Brown and Merry Berkhamsted. They were all very nice to deal with, professional and effective. I would definitely recommend.... Read more
24th Nov 2020 (4 years ago)
C F
Myself and my partner have just bought our first house and used Eilish for her mortgage services. She guided us through the process and found us an incredible deal! We were very impressed with how professional and meticulous she was, thank you Eilish for helping us buy our first house! We will definitely be back in the future when we need to re-mortgage!... Read more
Buyer
20th Nov 2020 (4 years ago)
F Cyclist
I put my property on the market with Brown & Merry in Berkhamsted. I found the office staff to be friendly, helpful and always professional. Harry, in particular, stood out in regard to his professionalism and reliability. Toward the end of the conveyancing process Amir was responsive and reliable in chasing up final things. Where the Berkhamsted office stood out for me was in the small details. If they agreed to phone me back they did phone me back within the timescales we'd agreed. They were honest and upfront at all times and reassuring to deal with during the more stressful parts of the process. Their 'go-to' solicitors were absolutely excellent as well. I wouldn't hesitate to recommend their Berkhamsted office if you live in the area and are thinking of putting your property on the market. I never thought I'd write a positive review for an estate agents. Thank you Brown & Merry.... Read more
Seller
24th Oct 2020 (4 years ago)
J Trolley
Fantastic team they have in the Berkhamsted Office - very responsive, friendly and accommodating. Special shout out to Harry, Bobbi and Scarlette who worked tirelessly showing viewers around and securing us the offer we were seeking... Read more
Seller
25th Aug 2020 (4 years ago)
teddy
We are in the process of buying our first home with Brown & Merry, our contact Harry has been a pleasure to deal with. Professional, efficient, punctual and always had the answers to hand we have felt very confident in his proficiency. His diligence has been greatly appreciated, especially under the challenging circumstances. Looking forward to closing our purchase in the same vain!... Read more
Buyer
16th Jul 2020 (4 years ago)
H Fairmaner
Amir handled the sale of our late mother's hope in a professional and caring way from the outset to exchange. In the challenging times of "lock down" we were supported by the whole team who worked hard to negotiate a successful sale.... Read more
Seller
8th Jul 2020 (4 years ago)
R Williams
The B&M Berkhamsted Team, led by Amir, were professional, diligent, and sold our property less than 1 day after the details were published. Amir was excellent, sharing his market knowledge, taking personal ownership of getting the desired result - a quick and appropriately valued sale, in line with the market recommendations and advise he provided throughout. A great service from the whole team. Courteous, responsive and friendly. Couldn't be happier!... Read more
Seller
30th Jun 2020 (4 years ago)
R cann
Amir, thankyou for the hard work and professionalism of you and your team... Read more
26th Jun 2020 (4 years ago)
P Nicholls
Both Harry and Amir have been brilliant throughout the process of buying our house in Berkhamsted. They advised us well when things got tricky because of Coronavirus, and were super communicative right the way through.
I would recommend them to anyone looking to buy or sell in Berkhamsted. Thanks guys!... Read more
Buyer
18th Jun 2020 (4 years ago)
P Wignall
From the start Amir Ghomshei came across with the most realistic and professional proposal of all the agents who valued our home. From that point Amir was extremely helpful and responsive and assisted us when we needed it. The other staff were also courteous and responsive however Amir was certainly key to driving through our transaction to a successful conclusion.... Read more
Seller
9th Jun 2020 (4 years ago)
R Taylor
Berkhamsted high street is a den of unscrupulous estate agents....
Thankfully, Brown and Merry and their head of sales Amir is anything but this!.
Having recently exchanged on the sale of my home I have to write that my experience with Amir and B&M sales was 100% positive from start to finish.
Amir was direct, available and realistic from the outset. I feel that both myself and the seller are happy and that is mainly due to the careful balancing act of Amir in managing expectations and knowing when to push and pull so that both parties were able to achieve a positive result.
This experience has persuaded me more than ever that e-agents are not going to take the job of well trained, courteous and professional agents like Amir anytime soon and I'm happy for it !... Read more
Seller
13th Apr 2020 (4 years ago)
Amir from B&M sales is a quality agent. Up front, honest and direct I was happy to work with him throughout the sale process.
He tried his very best at all times to ensure that both myself and the buyers needs were met and worked well past the 9-5 to get the job done.
In a high street known for unscrupulous agents I would strongly advise using Brown and Merry if your looking for a solid, reliable agency that aims to work with their clients to achieve results.... Read more
Seller
13th Apr 2020 (4 years ago)
L Strauss
Unfortunately not great experience trying to sell... Read more
Seller
5th Mar 2020 (5 years ago)
M Jeffery
Brilliant customer service; fast, friendly and efficient.... Read more
4th Mar 2020 (5 years ago)
M Chamberlain
We have been extremely happy with how Amir and the rest of the team have handled our house sale. Professional and efficient but also down to earth and understanding. Highly recommend Brown and Merry Berkhamsted to anyone looking to sell a property!... Read more
Seller
21st Feb 2020 (5 years ago)
S Lloyd
Nothing but positive things to say about these guys. Particularly Harry and Amir who we had most of our dealings with. Nothing was too much for Harry and he was extremely attentive and helpful throughout the process of buying our house. We viewed a few properties with him and then did repeat viewings on our purchase - he was very accommodating and often squeezed us in last minute. Amir was also a joy to work with and dealt with all of our requests quickly and professionally. Would definitely use them again. They were by far the best estate agents we dealt with while searching for our home in Berkhamsted.... Read more
Buyer
15th Feb 2020 (5 years ago)
N Davidson
We've recently sold our house via Brown and Merry and the help that we've received from everyone has been superb. Of particular note has been the governance provided by Amir and the diligence of Harry in attending to all the details. Highly recommended, great to work with and no issues whatsoever.... Read more
Seller
15th Feb 2020 (5 years ago)
C rendell
Amir came to see us with a positive plan to sell our house. We were expecting months, he sold it in days!
His team have been great to deal with. They are polite, fun and efficient. What more can you ask for?
A very positive experience.... Read more
Seller
13th Jan 2020 (5 years ago)
E Elkington
This was the second time for us with Brown & Merry when we came to remortgage. Eilish and her team were incredibly helpful finding a great product that worked for our plans to have some work done to our house. They oversaw the process through to completion. Very happy.... Read more
9th Jan 2020 (5 years ago)
N Newell
Eilish was super helpful and friendly. She explained everything and made it very easy to get the mortgage agreed. I would definitely recommend her.
The staff at the Berkhamsted office were also great, especially Amir who helped with our sale - everything went smoothly and we would recommend the office to anyone.... Read more
Seller
8th Dec 2019 (5 years ago)
T olney
Harry, Amir and Jamie have been exceptional in the sale of our property would highly recommend them... Read more
Seller
6th Nov 2019 (5 years ago)
T Campbells
Jamie, Amir and the rest of the team have provided an excellent service and helped us successfully through the sale process. They are consistently professional, friendly and helpful and were great at keeping us up to date. Would happily recommend them to others.... Read more
Seller
17th Oct 2019 (5 years ago)
S Taylor
Having recently completed with Brown & Merry I would be happy to recommend them. Amir Ghomshei worked with us at every stage and kept us informed of all developments as they happened.... Read more
29th Sep 2019 (5 years ago)
P Sansom
Amir is doing a great job in helping us sell our property. Clearly explaining the process, listening to our requirements and always responsive.... Read more
Seller
21st Sep 2019 (5 years ago)
N Tully
We instructed Brown & Merry to help us sell our House. We wanted to emigrate to sunnier climes and were pushed for time as we had already found a house to move to abroad. Despite trying to sell in a very difficult market, Amir Ghomshei and his wonderful team in Berkhamsted did a brilliant job and sold the house. We wanted to do a little test of the market to start with, albeit in January, not a great time either, that proved a little slow. So, on the expert advice of the Team we took the house off the market for a while and 're-branded'. Having put the house back on at the end of April this year for prime selling time, we were delighted to have two offers within 3 weeks. The team make you feel like you are definitely part of it, if you want to be. They are very professional, work very hard, unsociable hours even. They are dedicated and have helped us achieve our dream. Thank you to everyone, you were awesome.... Read more
Seller
1st Aug 2019 (5 years ago)
V Blake
Great experience - Amir kept us informed all the way through the process and was extremely thorough - even coming to our house to get paperwork signed. We didn't feel under pressure at any point so wouldn't hesitate to recommend them for any selling requirements.... Read more
Seller
29th Jul 2019 (5 years ago)
Michael
Amir and the team have been brilliant throughout the sale of my house. Reliable, dedicated and ultimately delivered. Really impressed overall and would highly recommend.... Read more
Seller
12th Jul 2019 (5 years ago)
H D
The whole team have been outstanding in selling my property. Amir, Carly and Harry always sound happy to hear from me and so far have provided a truly professional service.Thank you... Read more
Seller
19th Jun 2019 (5 years ago)
D Cox
Amir & the team at the Berkhamsted office have been extremely proactive with selling my property. They are easy to talk with & any queries are resolved quickly. This is the only agency in Berkhamsted I would recommend to anyone in the future.... Read more
Seller
16th Jun 2019 (5 years ago)
G Graddon
Fantastic effort by Amir, Carly, Harry and the team at Brown & Merry Berkhamsted. Would highly recommend them.... Read more
14th Jun 2019 (5 years ago)
I hunt
If you are looking to sell your property the team at Brown and Merry, Berkhamsted, are brilliant. They went beyond our expectations. We would recommend without the slightest hesitation.... Read more
Seller
8th Jun 2019 (5 years ago)
H Hennings
Excellent service provided at the Berkhamsted branch. All of the agents at the Berkhamsted branch have been outstanding in always keeping us informed and providing prompt feedback after viewings have taken place.... Read more
13th May 2019 (5 years ago)
C Russell
Eilish the mortgage advisor at B&M was fantastic. She was very approachable and responded very quickly to phone and email. Eilish went through everything in enough detail and found us a mortgage which we didn't think we could get. Would recommend using Eilish for any mortgage query! Thank you :)... Read more
17th Apr 2019 (5 years ago)
S Strudwick
Good experience both buying and selling through Brown and Merry Estate Agents. Thanks to Carly in the sales team who was always so positive and enthusiastic, right from the outset she listened and fully understood all our property had to offer and this I believe resulted in a pretty quick sale for us! Cannot speak highly enough of her! Amir the branch manager was always available and on the case with all our queries especially regarding our purchase and the chain involved!... Read more
Seller
16th Apr 2019 (5 years ago)
P Martin
I can highly recommend the team at Brown & Merry Berkhamsted, they were accommodating when it came to viewings and the communications from offer to exchange were excellent. They have a passion and enthusiasm which is refreshing.... Read more
16th Apr 2019 (5 years ago)
M Pearson
Brilliant staff. Highly responsive and made the whole process easy. Thanks Amir, Carly and all the team x... Read more
12th Apr 2019 (5 years ago)
S Lucas
Amir and his team are friendly, helpful and enthusiastic. Great efficient service.... Read more
21st Mar 2019 (5 years ago)
R Marr
Excellent. Friendly, helpful, and even though we eventually found a property with another agent, Carly was always trying to find us just the right place. Would recommend.... Read more
19th Mar 2019 (5 years ago)
N i
It took us 9 months to sell our house and complete on our purchase. Brown & Merry were always timely and constructive with advice throughout and there was excellent information flow along the chain during the unbearably complicated exchange process. Thanks Amir ????... Read more
Seller
14th Mar 2019 (6 years ago)
S Ayles
Having just had an offer accepted (hooray!), the team at Brown and Merry have been professional, friendly and great to work with. I will definitely be selling with them when the time comes. Thank you.... Read more
Buyer
5th Mar 2019 (6 years ago)
andrewfwalker
B+M were professional and managed to get our property sold quickly and above the asking price. Pretty happy with the result.... Read more
Seller
5th Mar 2019 (6 years ago)
K Holmes
Many thanks to Amir and the team at Brown and Merry for helping us to promote the Berkhamsted Rotary Half Marathon & 5 Mile Run with your banners. A great way to publicise the event, and very community-minded of you.... Read more
5th Mar 2019 (6 years ago)
R Kirk
Friendly, honest and personal service from initial valuation through to sale. Would recommend.... Read more
Seller
5th Mar 2019 (6 years ago)
M B
My experience with Brown & Merry in Berkhamsted has been very similar to Sarah's below. Great team there who are very professional and go that extra mile to help you through to selling or buying your property.... Read more
15th Jan 2019 (6 years ago)
A Griffin
Eilish who works in the mortgage advice area is fantatsic, she is really friendly and very knowledgable. Eilish always takes the time to explain things in a clear and easy way to esnure you understand all the options avilable. I wouldnt use anyone else but her again!... Read more
27th Dec 2018 (6 years ago)
I recently sold a property in Studham with Brown and Merry’s Berkhamsted office. The service I received was excellent, I can highly recommend Amir and Jamie. All viewings were accompanied and there communication skills throughout the sales process were faultless.
I definitely wouldn’t hesitate to recommend this agency, they get results with minimal stress.... Read more
Seller
2nd Oct 2018 (6 years ago)
L M
We're very pleased with the service we recently had from Eilish our mortgage broker. We can't recommend her highly enough she was very helpful and patient when we had lots of complicated changes to our circumstances and mortgages.... Read more
19th Sep 2018 (6 years ago)
G Keogh
My experience was pretty appalling. They talked a very good talk when I engaged them, but six weeks later they'd failed to get a valuation done and hadn't got my flat onto the market. They didn't contact me to explain the delay. Eventually I emailed them telling them not to bother and that I would go elsewhere. They didn't even acknowledge. Shortly after this nonsense, an identical flat in the same block as mine sold for a decent price - so thanks to them, I missed a potential buyer.... Read more
Seller
18th Sep 2018 (6 years ago)
S Hulks
I worked with Amir on the purchase of my property. He is the most cheerful, positive, steadying influence, always calm, always ready to chat - and somehow seems to remember all of us and our individual needs at all times. Thankyou... Read more
Buyer
14th Sep 2018 (6 years ago)
J Donaghay
Cannot recommend this Agency enough. Amir, the manager has been brilliant, helpful and on the ball. It has been a difficult sale and Amir has done an admirable job. He has lifted my spirits at bad times with his positive personality and understanding. Great guy, great Agency, you won’t get better.... Read more
Seller
14th Sep 2018 (6 years ago)
A Kretser
Fantastic Estate Agents. Amir in particular is very enthusiastic and professional. Highly recommended.... Read more
12th Sep 2018 (6 years ago)
G Reisinger
We used the independent financial adviser at Brown and Merry, Eilish Crowther. She was always readily available for discussion and clear in setting out of what needed to be achieved, working around our personal set of circumstances. We equally found all other staff very helpful and supportive in dealing with our requests and inquiries during our buying process through them.... Read more
Buyer
10th Aug 2018 (6 years ago)
T Barham
Amir was so hard-working on our behalf.... Read more
27th Jul 2018 (6 years ago)
D Walter
We did not buy/sell through Brown and Merry, but we did use the services of their Mortgage Services Consultant Eilish Crowther. Eilish was excellent - highly knowledgeable, great at communicating and cheerful and patient no matter how many questions I asked. She was easy to contact both by phone and email, which made arranging our mortgage much less stressful than our previous experiences dealing directly with banks - it was a relief to be able to have confidence in the person arranging our mortgage. Eilish was very clear in explaining terms of mortgage deals, and was able to tailor to our specifications. I would highly recommend Eilish as her professionalism, availability to respond and knowledge was of great benefit to reducing the stress of moving house.... Read more
18th Jul 2018 (6 years ago)
N Mcgrath
Amir and the team did a great job for us throughout. They are positive, friendly and professional. Very good communication, too. Eilish, who helped us with our mortgage, is fantastic and helped us through all stages of the process patiently and efficiently. Have already been recommending them.... Read more
17th Apr 2018 (6 years ago)
B Don
Amir and the team at Berko Brown & Merry went above and beyond to accommodate all our needs. They were efficient, punctual and always kept us up to date. They made selling a house relatively easy!... Read more
Seller
22nd Mar 2018 (6 years ago)
S G
Had a very smooth sale and purchase through Brown and Merry. The time turnaround was tight and there was a survey issue to deal with, but Amir guided the completion though safely. all the team were professional and pleasant to deal with, which really makes a difference. Highly recommended.... Read more
Seller
4th Feb 2018 (7 years ago)
M robinson
The team at Brown & Merry has provided an excellent service in selling our house. From the first visit, right through to exchange of contracts, both Jamie and Amir gave us sound, honest advice. They produced an attractive brochure and online advert and had a clear strategy for the launch of the property. Amir was exemplary in keeping us informed of how the selling chain was progressing, throughout the process. Brown & Merry are a first class, professional Estate Agents.... Read more
Seller
1st Feb 2018 (7 years ago)
A Phillips
Amir took our brief and showed us a great range of properties to give a feel for the market - incredibly important given we are new to Berkhamsted. Once we found 'the one', Amir helped us navigate through the legal process, taking us through to exchange - always on hand to help and was a pleasure to work with. Would definitely recommend.... Read more
Buyer
17th Dec 2017 (7 years ago)
D Peacock
I switched to Brown & Merry after an unsatisfactory experience with another agent and I am really pleased that I did. I have now sold my flat and was impressed throughout by the attitude, professionalism and clear communication of the Brown & Merry team. The advice I received was sound, especially when the chain collapsed and I was at risk of losing my buyer accordingly. I would thoroughly recommend Brown & Merry.... Read more
Seller
24th Nov 2017 (7 years ago)
J Rhodes-Evans
Fantastic experience with Jamie and his team, they were very professional from start to finish and made the whole process stress free.... Read more
17th Nov 2017 (7 years ago)
PRISCILLAR
Great staff great service would recommend them.... Read more
14th Nov 2017 (7 years ago)
S Peat
After having had a bad experience with another well known Berkhamsted estate agents, Brown and Merry were a breath of fresh air and reinstated our confidence in the home selling process. Highly professional, responsive and great service. Will most definitely be using again in the future.... Read more
Seller
29th Aug 2017 (7 years ago)
C Rollinson
I would highly recommend the team at Berkhamsted Brown & Merry if you are considering a local estate agent - I was tempted to use an online one but I'm very glad I didn't. From start to finish they have been extremely helpful & attentive and most importantly they sold my flat quickly and efficiently. A fantastic friendly team who I wouldn't hesitate using again.... Read more
Seller
20th Jun 2017 (7 years ago)
J Twitchen
Amazing first class service from start to finish.
Professional, friendly understanding and honest.
Highly recommend these guys.
Thanks to Jamie, Amir, Simon and Scarlett ????????????????
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5th Jun 2017 (7 years ago)
L Twitchen
Full commendation goes out to the Brown & Merry team at Berkhamsted. From the onset they gave us complete confidence in handling our sale and purchase. Thanks again to Amir, Jamie, Simon and Scarlet. Extremely professional and personal service. Well done!... Read more
Seller
5th Jun 2017 (7 years ago)
D Gisbourne
The staff in Berkhansted were amazing! Always professional and friendly. I can not recommend them highly enough. Start to finish in under 3 months with no hiccups or dramas. They kept us informed and were in control and on the ball at all times, a great choice!... Read more
18th May 2017 (7 years ago)
O Mack
Had a very difficult purchase however, the staff in Berkhamsted were very helpful in keeping me informed and helping push the purchase through to the end... Read more
Buyer
8th May 2017 (7 years ago)
N Batchelor
Fantastic helpful staff, I highly recommend... Read more
9th Mar 2017 (8 years ago)