C Townsend
Andrew Teacher has guided, shared knowledge and supported for many years. His calm, can do attitude is just what is needed when navigating the largest purchase many of us will make. Andrew is honest and built huge trust through his actions and genuine kindness, not a service you find everywhere!
I know it's not just Andrew, there is a great team at Brown and Merry who support the process and make it all happen, thanks for all your help over the years.
Being a life long member is hugely important when you get such an amazing team to support each time you need it.
Thanks again.... Read more
N Ayles
We brought our home through brown & merry and Faye and the whole team were brilliant throughout (we weren’t the easiest of customers)
They kept us updated & reassured throughout the whole process ensuring it went through as quickly as possible.
Harry was always accommodating taking us round the property numerous times!
Thank you again brown & merry- would definitely recommend!... Read more
Buyer
19th Mar 2024 (10 mo. ago)
P Makwana
Amanda Ayers provided us with a very professional and friendly service while we were looking to market our house to sell. We have since changed our mind about selling but would definitely use Amanda again should we decide to sell. Thank you for all your help Amanda... Read more
Seller
11th Mar 2024 (10 mo. ago)
Great experience selling with Brown & Merry! Thank you for all your hard work... Read more
Seller
8th Mar 2024 (10 mo. ago)
S Baker
Excellent service and a very quick response to the advertising, resulting in us selling to only the second viewer. Would definitely use again!
Thanks to Amanda, Fay and Melissa!... Read more
Seller
8th Mar 2024 (10 mo. ago)
Very easy to deal with, good follow up to problems and very helpful transferring documents to solicitors.... Read more
Seller
28th Feb 2024 (10 mo. ago)
Lana
Had a good experience dealing with them, especially Harry. Friendly and responsive. Recommend... Read more
13th Feb 2024 (11 mo. ago)
R antoniou-savva
I am writing to thank you personally Amanda Ayers, for selling our property, we appreciate you. You knew there were delays in putting the property on the market but you didn't forget to touch base with us.
Signed up with the right buyer you selected, well done.
Throughout you were always available or returned my calls.
Your customer service, care, is brilliant, you have done a sterling job from start to finish.
With some pro active help we managed to complete in 9weeks 4 days. Well done you!!!
Please show your managers/area managers this email as recognition.
Thank you very much again.... Read more
Seller
29th Nov 2023 (1 year ago)
C Atherton
The team at Brown and Merry Woburn Sands have been so friendly and professional. They are extremely pro-active when it comes to generating interest in a property and I would highly recommend them to anyone wanting to sell their house in this area. Thank you!... Read more
Seller
18th Oct 2023 (1 year ago)
Families
I recently brought my house through Brown and Merry. Amanda did my initial viewing and was fab but all of the staff I spoke to were so lovely and extremely helpful. I have recommended to anyone buying in the area! Thank you x... Read more
Buyer
26th Aug 2023 (1 year ago)
C Films
I recently sold my house through Brown and Merry in Woburn Sands. They have been fantastic from day one and I wouldn’t hesitate in recommending them.
They also arranged my mortgage and I used their solicitors which made communication so much easier than i expected it would be. Great work and a huge thank you again to all of the team!... Read more
Seller
18th Aug 2023 (1 year ago)
D Podglad
When trying to sell with this awful agency they will not give you real value of your house. They will say until you try you won't know how much your house is worth. Then they fix fee to your asking price. To call you few weeks later and ask you to drop your asking price but not their fee.... Read more
Seller
12th Aug 2023 (1 year ago)
C Mcsloy
After unsuccessfully marketing our house for sale with another estate agent we turned to brown and merry and Linda Burt . What we noticed straight away was the level of professionalism and knowledge and the fact she actually listened to us so we were working from the same page. I can’t recommend brown and merry highly enough. They have brilliant from the moment we got in contact with them. When looking for an estate agent with the expertise and knowledge do not hesitate to contact brown and merry, first class service . Thanks to all the staff there .... Read more
Seller
27th Feb 2023 (1 year ago)
G Small
Lovely in house Staff but accounting inaccurate and shoddy.... Read more
25th Feb 2023 (1 year ago)
P Kumar
Overall the experience was alright while buying a house. Depends on who is working on your file. Initially they were very slow and inefficient but later on Harry was always available for help and was prompt with his replies.... Read more
Buyer
3rd Oct 2022 (2 years ago)
B Hallam
We wanted to express our thanks and feedback on our recent communication with Brown and Merry (B&M). We have an emotional connection with B&M for the last 22 years. We bought our home through B&M and cannot fault the service and customer focus we received at that time. We have recently contacted B&M to request a valuation of our home with a vision of possibly down sizing. Reanna (Green) came to our home to assess the property. We were so impressed from immediate contact to the delivery of the valuation. Reanna has excellent personal relationship and customer service skills. She has a high level of knowledge of period properties and a keen sense of insight into the local housing market. We wanted to express our sincere thanks to Reanna and B&M. Please use any of this email to add to your marketing profiles for the company. When and if we do decide to move we will definitely choose B&M to represent us.
Rob and Barbara... Read more
16th Jul 2022 (2 years ago)
E Ing
We recently bought a property and Linda and her team were very helpful during what was a quite a long process. They did everything they could to answer our questions and reassure us during what was a stressful time! Thank you.... Read more
15th Jul 2022 (2 years ago)
C Lama
Recently used Brown and Merry's services for the sale of my property and they have been very courteous in helping us through any difficulties that arose and answered all our questions. Sarah was very professional for the sale and Linda was helpful in doing paper work. Also they had their own office-based mortgage advisor, Andrew Teacher. He is very good and helpful to us.
Would definitely recommend to everyone.... Read more
Seller
26th May 2022 (2 years ago)
C Arthur
I purchased my house through Brown and Merry and their service was excellent especially Faye who communicated fully throughout the process and enabled us to get the purchase over the line. Strongly recommended... Read more
Buyer
5th May 2022 (2 years ago)
A Hamid
I did sale and purchase of my house using Brown & Merry. I will highly recommend their service. Linda, Sarah and Andrew all very professional and efficient. Extremely good viewing booking system for seller, it give all the details a seller need to know about viewing.... Read more
Seller
4th Mar 2022 (2 years ago)
Sarah was very helpful from the valuation and throughout the process.... Read more
Seller
3rd Dec 2021 (3 years ago)
R Horsted
Thank you to Linda and Sarah for all your help with buying our new forever home... Read more
Buyer
1st Oct 2021 (3 years ago)
J Gorasia
We dealt with Sarah Frimley from the Woburn Sands branch, who went well beyond the call of duty to assist my wife and I as buyers. She spent her Sunday showing us around a number of houses with our specifications kept firmly in mind. We couldn't be more thankful for a incredibly personal service. Thank you Sarah and Brown and Merry, Woburn Sands branch! Would highly recommend.... Read more
Buyer
26th Sep 2021 (3 years ago)
C Cleaning
We can't thenk the team enough for all the help with buying our house linda and Sarah have been amazing.
Everytime I phoned them they where so nice and always happy to help us with any questions.
Thank you again... Read more
Buyer
13th Sep 2021 (3 years ago)
F Rial
From A to Z, Brown & Merry gives all the services you need to sell, buy or rent your house. Sarah will help you to choose your future property based on your needs and circumstances, while Andrew will be your lighthouse to guide you and get a good deal on your mortgage. Paperwork?? No worries! They will help you from the beginning. Professional and friendly, Brown & Merry is a win-win for you. Thank you guys for helping me to make my family’s dream true!!... Read more
18th Jul 2021 (3 years ago)
E Muci
Good people and good Results... Read more
15th Jun 2021 (3 years ago)
C Griffiths
Sarah was very helpful and easy to liaise with. She had a professional, positive approach and was always available to answer my queries.... Read more
13th Feb 2021 (3 years ago)
G Vasey
The team at Brown and Merry were extremely helpful and professional during our recent house sale and purchase. Sarah, for securing our sale and enabling the purchase of our new house - thank you. Linda was very patient with our phone calls and emails and really helped us out when things became tricky at the end. She went over and above what I would have expected from an agent, so thank you too. Every member of the team went out of their way to assist us so I would have no hesitation in recommending them to anyone who was looking to buy or sell a house.... Read more
Seller
4th Feb 2021 (3 years ago)
W Prince
We can't recommend highly enough Linda, Sarah, Daisy and the Team at Woburn Sands. They are extremely professional, very courteous and friendly, nothing too much trouble. We were kept informed each step of the way and they fulfilled their promise of selling our property, whilst securing the purchase of our new property. We can't thank you enough and will miss the interactions we've had over the months, you felt like part of our family. However, when we're passing the office we will give you a wave or pop in to say hello. THANK YOU LADIES!!!... Read more
Seller
28th Jan 2021 (3 years ago)
L Marchant
As first time buyers we found the whole team extremely helpful. They guided us through the whole process and was always available for advice and reassurance.... Read more
Buyer
22nd Jan 2021 (4 years ago)
N Evans
A huge “thank you” to Linda, Sarah, and the whole team at Woburn Sands for selling my house and helping me achieve my “escape to the country”.
I can’t praise them enough. Their professionalism and integrity are of the highest calibre, without the hard sell adopted by some agents. Highly effective marketing and matching of potential buyers delivered the result I was hoping for.
They are a credit to the company.... Read more
Seller
22nd Nov 2020 (4 years ago)
J Marsh
We had really excellent service from this very professional team and we would particularly like to thank Sarah for her kindness in undertaking to help in our purchasing as well as our sale.... Read more
Seller
18th Oct 2020 (4 years ago)
J Hall
Not to be trusted. I want this on record as I am disgusted with how these “professionals” spoke about myself and my wife. We were portrayed to the seller as “monsters” (yes in that word) - we only found this out when we showed up to the property after exchanging. The sellers were both nervous and said they were told by the Brown and Merry manager that we were very hard-work and can be “monstrous”. Which I can vouch for isn’t true. This appalling behaviour has tainted any future dealings I will have with any Brown and Merry. I am making sure my network know how they act and feel they can portray their clients to people. This has been over 3 years ago, but it needs to be documented how unprofessional and discourteous they were about clients.... Read more
Buyer
3rd Mar 2020 (4 years ago)
P uwais
Very friendly staff,... Read more
15th Dec 2019 (5 years ago)
R longhorn
Great service Friendly Staff.... Read more
25th May 2019 (5 years ago)
R J
We recently used Brown & Merry for our re-mortgage. Andrew (the Mortgage Advisor), was very helpful and took the time to listen and understand our requirements. We've come away with a very competitive interest rate, shorter mortgage term and a lower monthly mortgage payment !... Read more
27th Apr 2018 (6 years ago)
H Buckley
My husband and I go to Andrew Teacher, based here, for mortgage advice. He is always so helpful and I would very highly recommend his services to anyone!... Read more
19th Apr 2018 (6 years ago)
Z Walkington
I recently moved to Woburn sands from Yorkshire so didn't know the area. The branch showed me several suitable properties, provided me with "insider knowledge" on the pros and cons of different parts of Woburn Sands and Aspley Guise and were proactive in alerting me to new properties coming on the market. They were happy to take the time to show me the property I eventually bought several times, so I was able to measure up, and make sure it was the right one for me.... Read more
Buyer
18th Apr 2018 (6 years ago)
D Houchen
I went to brown and merry to see Alex Clifford, one of the mortgage advisors based at this office. As a first time buyer I had very little idea of what I needed to do to get myself onto the property ladder. Luckily, Alex was more than willing to give us all the answers even before we asked the questions. Not only this, but Alex explained how the mortgage lenders work and used his vast knowledge to ensure we got the best deal at a rate we could afford.
I would highly recommend using Alex Clifford, he is at the top of his game and a great guy to go with it.... Read more
Buyer
13th Apr 2018 (6 years ago)
J Montague
The best experience I've had with an Estate Agent. Wouldn't hesitate to recommend. Used many over the years, these were the most helpful and pro-active by miles.... Read more
13th Apr 2018 (6 years ago)