Back

Explore my area
Home toolkit
News & guides

Estate agents by area
Sold house prices by area

Estate Agent Valuation
Request an in-person valuation with an agent to discover your property's true market value.
Book a Valuation
Online Valuation Tool
Get a free instant estimate of your home's value.
How Much Is My Home Worth?
EPC Checker
Find out if your home has a valid Energy Performance Certificate.
Check My EPC
Listing Monitor
Already on the market? See how your online property advert is performing.
Track Performance

Selling guides
Estate agent guides
Mortgage advice
Conveyancing guides
Property news

See All News & Guides

Selling guides

Estate agent guides

Mortgage advice

Selling without paying off mortgage

Conveyancing guides

Property news

Latest market news

Agent shortlist

HouseWorth

Connells - Bitterne

4.1

88 reviews

Opens tomorrow at 8:00am

2 West End Road, SO18 6TG

Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Bitterne, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.

Opening hours

Monday 8:00am - 6:30pm
Tuesday 8:00am - 6:30pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 6:30pm
Friday 8:00am - 6:30pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Accreditations

Connells - Bitterne Reviews (88)

Have you used this agent?

A Battaglia

Excellent customer service from Callum Ali and Debbie very happy... Read more

26th Nov 2024 (16 days ago)

H Forrest

Annabelle at Connells Bitterne - it was lovely to be shown around a property by Annabelle. It was a nice change not to feel pressured to buy (like a typical car salesman), nor feeling like "having the wool pulled over my eyes". Would recommend.... Read more

8th Nov 2024 (5 weeks ago)

C Brown

Very happy with the service I received from Connells, especially Emma who helped us along the way with each step of selling our property . It can be very daunting but Connells were there for advice when needed. Thank you to all the staff involved ????... Read more

1st Nov 2024 (6 weeks ago)

J Hope

Connells were a pleasure to work with during my viewing experience, they were very professional. Callum was very helpful and had great property knowledge. He was very easy to get along with and helped to steer me in the right direction with my ongoing search.... Read more

29th Oct 2024 (6 weeks ago)

L Chappell

Big thanks to Samantha and Emma for helping me find my first home!! Definitely recommend them to anyone for a stress free process. Samantha went above and beyond and kept me informed every step of the way.????... Read more

28th Oct 2024 (6 weeks ago)

S Elvin

Connells in Bitterne have been very professional in dealing with the sale of my house. In particular Callum who has been chasing all parties involved daily & been Giving us updates & feedback regularly. He has been very thorough & helpful. Great communication. I would highly recommend this member of staff & the branch.... Read more

28th Oct 2024 (6 weeks ago)

C Elvin

????? We had the pleasure of working with Callum Elvin at Connells Estate Agents to sell our house, and we couldn’t be happier with the experience. Callum was professional, knowledgeable, and incredibly supportive throughout the entire process. His expertise and dedication ensured that everything went smoothly, and we were able to sell our house quickly and at a great price. We highly recommend Callum for anyone looking to buy or sell a property. Thank you, Callum, for your fantastic work!... Read more

21st Oct 2024 (7 weeks ago)

A Lacey

I have used Emma for my mortgages since 2007. She is extremely efficient, informative, trustworthy and I would not use anyone else. I have recommended her to many friends, who have been equally impressed.... Read more

16th Oct 2024 (8 weeks ago)

C Davis

Just had my new mortgage done by Emma through connells Bitterne, she's really helpful sorted everything out for me! Can't phrase her enough, I would highly recommend her to anyone. Thanks Emma and the rest of the connells team at bitterne.... Read more

16th Oct 2024 (8 weeks ago)

S Kearins

staff are very friendly and professional. Emma our mortgage manager was extremely helpful and went above and beyond to help us kept in contact throughout all stages. Would recommend the team here.... Read more

16th Oct 2024 (8 weeks ago)

B Chahal

Whenever I need a mortgage or change a mortgage only one name come to my mind Which is Emma, I known her for almost 20 years. she works for Connells Estate agent Bitterne Whenever I called her for any type of mortgage, she always did best for us. I got no words to explain how good she is Thank you so much for every-time giving us best service Much appreciated Thank you so much From Mr and Mrs Chahal... Read more

24th Sep 2024 (11 weeks ago)

S Yale

Everyone at Connells in bitterne have been brilliant with the sale of our house. Very professional and great communication. Thank you to the team at Connells... Read more

5th Sep 2024 (14 weeks ago)

E Moreira

*Edit* Lucy, we have reached out to your compliance team and have done so twice since February 2024. We have your compliance team's final response to our complaint and we are not satisfied, hence now asking the TPO to review. So no, we cannot reach out to your compliance team to discuss further as we already have done so and their decision is final that they believe nothing has been breached and really don't care. Sold our property though them and it was one of the worse experiences of our lives. Verbal agreements and prior discussions to signing with them were not honoured in the contract. After going through their compliance team and met with no resolution, our complaint is currently being reviewed by the property ombudsman. There is zero customer service or apologies for things that go wrong and if there are any delays or issues you will be met with the fact that when you sign a contact with them you are agreeing to pay their fee for completion of a sale only as it's not an SLA. Therefore you are not signing for an agreed level of service which basically means they can do whatever they want. Even management and Area Director's don't give a toss and was even told by one that we were making a mockery of their contracts. Connells are hard nosed and don't look at vendors as humans, but simply as a financial transaction, despite house moves being one of the most stressful experiences in peoples lives. We had to chase for feedback of which was always pretty vague, their vendor app never worked depsite asking numerous times for it to be resolved, we had to rewrite the description of our property, changed the photos on the advert and took better ones with a Samsung phone. Oh and be aware of their photographers who when you suggest photos for your property, you will likely be met with 'no that won't work' or when you make suggestions on a USP for your property for it to be ignored as what do you know? (You have only lived in the property for X number of years) As it turned out s requesting for a change in photos and layout ended up with the sale we needed. After being stuck in this contract with them and no way out to sell our property quickly (we had bought a I am Sold Auction property) we took matters in to our own hands and did the viewings ourselves. After Connells marketing the property for 6 weeks with 10 viewings and no offers, the 4 viewings we did ourselves resulted in 2 offers of which one we accepted. After questioning all of this with Connells their response is sorry you are unhappy but we did get you to completion....well after paying £2.5k they didn't really get to us completion on their own. They registered an applicant and we basically secured the buyer ourselves. Please be warned about their tactics and their lack of transparency. The one saving grace was Adam who once we had an agreed sale was always amiable and friendly chasing up legal aspects. He is completely wasted in this toxic environment when it seems that the negotiators 'own' applicants, so don't be surprised when you call and want feedback, if you aren't talking to the negotiator who signed up the applicant you are unlikely to get any useful feedback. We now have another property for sale and wouldn't touch a traditional agent with a bargepole and have signed up with purple bricks for £399. After learning that anyone can take photos, and do a floorplan plus your own viewings this is a considerable saving. We have been really impressed with the ease, speed and follow ups we have already recieved with an online agent compared to a traditional one. At he end of the day remember with Connells you are not signing a SLA, you are only signing to commit to paying their fees when you complete - regardless of how they perform until you get to that point. When you run into issues with them don't expect any apologies, or compensation with them, expect to be gas lit and blamed for not reading a contract properly. We note that most of the recent reviews are from happy applicants who purchased through them - not the vendors themselves....we wonder why?... Read more

18th Aug 2024 (17 weeks ago)

K Williams

Everyone at Connells was amazing during the journey of purchasing our house. Couldn't thank everyone enough they were very friendly, efficient, helpful and very good at their jobs. Always had happy smiles on their faces. Thank you for helping us through our journey... Read more

6th Aug 2024 (18 weeks ago)

J Morrison

I am currently searching for a property with this company and received very good advice from an agent there called Emma Pithie. She gave me a 30 minute free appointment to discuss my AiP and finances and house preferences. Likewise after my visit I went to two different properties and was shown round by a young lad who really investigated and had in depth knowledge about the properties without having to be prompted to give it. Would highly recommend this company to a first time buyer to anyone who is looking to purchase another property.... Read more

24th Jul 2024 (20 weeks ago)

Performance stats

% of asking price: We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time: We cannot show these stats publicly. To view these, you'll need to create an account.
Fee: We cannot show these stats publicly. To view these, you'll need to create an account.

Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Find out how we collect and process this data

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Southampton

More Connells branches

See all Connells branches

Sold properties

Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.