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- Dixons Estate Agents - Redditch
Dixons Estate Agents - Redditch
Opens tomorrow at 9:00am
10 Church Green East, B98 8BP
Established in the 1930s, Dixons are one of the largest estate and letting agencies in the Midlands, with a wide-reaching network of branches across the region, from Solihull to Wolverhampton. Our Redditch branch is made up of highly trained, passionate locals dedicated to offering the best possible guidance for your property needs
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Dixons Estate Agents - Redditch Reviews (253)
Have you used this agent?
99%
0%
0%
0%
1%
All (253)
Seller (31)
Buyer (26)
Landlord (40)
Tenant (68)
General (88)
K Zhonga
Very professional in dealings with me when i was looking for a home. The agent was there to help us all the way until we found our home. We are very happy about the home you found for us.
Buyer
1st Jul 2025 (8 days ago)
V Halford
Holly has been very helpful with all things regarding the letting of our property; helping us obtain the correct certificates, walking us through the process, and making our first experience of letting our property a pleasant one. From always ready to answer any questions we have and provide us with continuous updates, it feels like we have a really great team behind us, cementing in our minds that Dixon's was the best agents to let our property with. Thank you to Holly and the whole lettings team!
Landlord
20th Jun 2025 (19 days ago)
J bonsu
Competent, very professional and reliable
15th Jun 2025 (24 days ago)
K nwosu
I’ve had great experiences renting with Dixons. This is my second time with them and it was an absolutely lovely experience. Lucy, Meghan and the team were really helpful in making the process smooth for us. Taking time to answer questions with a lovely smile. Thank you Lucy and the Dixons team
Tenant
11th Jun 2025 (28 days ago)
E Preston
Naomi has been great liaising and dealing with a few minor issues the tenants had on their first week of moving in. She's gone above and beyond normal procedures obtaining additional quotes from tradesmen and having great correspondence and transparency in dealing with the issue. Cheers Naomi :)
Landlord
11th Jun 2025 (28 days ago)
L Stokes
Lucy is very friendly and made us feel welcomed into the home when viewing, she answered any questions we had.
11th Jun 2025 (28 days ago)
H Vlogs
Lisa, Kate, Grace & Jasmine were wonderful throughout the sale of our first home. They kept us updated throughout the process and I couldn’t have recommended a lovelier bunch of people to see us through what is typically a stressful process. I definitely would Recommend Dixon’s again!
Seller
5th Jun 2025 (5 weeks ago)
J Sharnn
Highly recommend, this letting agency. Holly is one of the best agents I’ve worked alongside with, she made my experience of looking for and applying for my first home, so easy and smooth. She done everything in our power to make sure the process was smooth. Holly was so attentive and patient and anytime I had any questions or concerns she would always answer promptly and resolve quickly. As this is my first time, I wasn’t sure what to expect, but Holly and the team made sure my needs were at all times.
Tenant
4th Jun 2025 (5 weeks ago)
M Radu
I had no idea where to start when it came to finding and renting a place—it was all completely new to me. Holly Davidson made the entire process smooth, fast, and stress-free. She was incredibly helpful, professional, and efficient every step of the way. I highly recommend her 100%! She went above and beyond to make sure I found a great room quickly and with top-quality service.
Tenant
16th May 2025 (8 weeks ago)
D Snape
My wife and I viewed a property with Dixons and,despite not purchasing the property, we had the pleasure of a tour with Amanda K.
Amanda was polite, friendly, and personable and above all (which I found refreshing) was she was knowledgeable about the property. Amanda had all details to hand and shared this without us having to prompt.
We were treated with a level of enthusiasm and freshness like we were the 1st viewers of the property that day, not the 4th or 5th (or the 10th that week).
After multiple viewings with several agencies in Redditch, Amanda really stood out as a friendly person who showed care for us as a client viewing the property (and the property itself).
If you want someone who clearly loves their job to sell your home, I would recommend Amanda at Dixons in Redditch. She really is a credit to the group.
11th Nov 2024 (7 mo. ago)
A J
Megan and Holly have been fantastic throughout my experience in letting my property. They have talked me through everything each step of the way and have always been there to answer any questions, nomatter how silly!
Landlord
26th Oct 2024 (8 mo. ago)
E Duffy
Really helpful and efficient with responses/answers to questions. Lovely group of girls - big thank you to Lucy/Holly and Megan ??
25th Oct 2024 (8 mo. ago)
S Doody
I can not thank Dixons enough for all their help and support through finding a suitable letting, the whole process was so pleasant with the most helpful lovely staff. It’s a definite 5* from me, thank you again Dixons ????
Tenant
18th Oct 2024 (8 mo. ago)
T Piper
Dixons team brilliant . Amanda was a star 3 houses brought now from her recommendation. Class and fast service lovely girl and couldn't have asked for better
Buyer
14th Oct 2024 (8 mo. ago)
K Fishwick
Had a viewing with Holly and she was excellent. So professional and helpful with all questions I had about the property - would definitely recommend
23rd Sep 2024 (9 mo. ago)
S Shellis
I had the pleasure of working with Megan Long for my recent letting, and I couldn’t be more grateful for her help. From the very beginning, she was professional, friendly, and positive, making the whole process a breeze. Megan quickly found me a fantastic tenant, and everything went smoothly from start to finish. Her dedication and support made the entire experience stress-free. I highly recommend Megan for anyone looking for an efficient and pleasant letting experience!
Landlord
21st Sep 2024 (9 mo. ago)
G goose
I would just like to say to the powers to be at Dixons head office , if I had a gold medal I would award it to the team at Redditch branch , I cannot begin to tell how supportive they have been During a difficult time in my life where I battled cervical cancer and selling my home Lisa ,Amanda, and Kate have been there all the way .They have proved time and time again to be the most effective, supportive caring and professional staff I have ever met. My house purchase is almost completed so I’m going to ensure that the company knows how special these people are.
As a team they are assets to your company and hopefully they are recognised for the work they do. They have passion , commitment ,and dedication beyond reproach.
Seller
12th Sep 2024 (9 mo. ago)
L Faulkner
Dixons Estate Agents provided a very friendly and professional service. In particular I would like to mention Megan Long who was always very helpful and responsive to my needs. Megan was courteous and efficient in addressing any concerns I had , I very much appreciated her prompt attention and action to my queries. I would highly recommend Dixons to anyone looking for a reliable and trustworthy letting agent.
Landlord
10th Sep 2024 (9 mo. ago)
K Price
We have recently purchased a property through Dixons Redditch and can not recommend/thank Lisa enough for all the hard work and effort she put in for us.
Lisa went above and beyond in every aspect although it was a stressful situation for us. Lisa did everything she could to make it as smooth sailing as possible without any hesitation and was always at the end of the phone whenever needed, her dedication to her role never waived.
It is safe to say when we come to buy another property Lisa will be the first person we approach. Thank you Lisa!
Buyer
8th Sep 2024 (10 mo. ago)
J Coy
I have had the privilege and luck to have dealt with Amanda during viewing numerous properties over the last few months in my house search. She has been genuine, friendly, personable and knowledgeable on each property. Her knowledge on each area has been fantastic and knowing dog walking is important to me, she would tell me exactly how far each property was from a great dog walk, she even carried my 6 month grandson from one property to another! Thanks to her I now have found my next and hopefully final home! Can’t thank you enough Amanda!!
Buyer
8th Sep 2024 (10 mo. ago)
S Taylor
Megan has been exceptional with handling our move. Best estate agents around
6th Sep 2024 (10 mo. ago)
N Archer
I recently sold my parents house through Dixons Redditch. While it was a very difficult time emotionally, having lost both mum and dad, the staff at Dixons were kind, compassionate, and always helpful, from start to finish.
I would recommend Dixons to anyone looking to buy or sell a property in a heartbeat!
Special thanks going to Kate and Lisa for going above and beyond!
Seller
2nd Sep 2024 (10 mo. ago)
I Hinault
Moving can be such a stressful situation, but Dixons have made this process so so easy and stress free! They provide all the help and information you need, but in a good steady journey - I didn't once feel bombarded with tasks or paperwork. Megan has been fantastic, lovely point of contact for any queries or questions. Would definitely recommend.
31st Aug 2024 (10 mo. ago)
L king
Megan was amazing throughout the whole process of getting me prepared to move to my new home. She is a star!
31st Aug 2024 (10 mo. ago)
W Akram
Very helpful and smooth transition, specially Megan was absolutely professional and well aware agent, good job. Thx
30th Aug 2024 (10 mo. ago)
M Smithers
Dealing with Megan was easy and efficient and she is very friendly and helped everything go smoothly and quickly as possible, Dixons made the moving process really easy
22nd Aug 2024 (10 mo. ago)
Chris
Rented a house for myself. Reeeeeally easy process. Holly and Megan helped massively and kept me in the loop, right until I picked up the keys.
Top job.
Tenant
17th Aug 2024 (10 mo. ago)
R Hickey
So I’m in the market for a new place to rent and called pretty much every event in the area and then some… The response was non existent bar one young lady “Megan” from Dixons who has shown her professionalism and dedication to her job over and above any other agent I’ve ever dealt with. I’m receiving regular property updates before they go on Rightmove etc. and she has taken a personal interest in my requirements. Thanks Megan I’m sure you will be running your very own agency soon. Great customer experience.
9th Aug 2024 (11 mo. ago)
K Jones
Excellent service from Megan on the lettings team who found a great tenant for my flat really quickly and kept me updated every step of the way.
Landlord
28th Jul 2024 (11 mo. ago)
EmsyRose
We have had such a positive and easy process to find a place to move thanks to Megan. She has made this such an enjoyable experience and we can’t wait to move soon. We’ve been kept up to date with news and our questions have been answered promptly. Thank you!
27th Jul 2024 (11 mo. ago)
K Aston
Huge thanks to Amanda, and Lisa @ Dixons estate agents.
Simply the best estate agent in Redditch by far!! Our second house sold with Dixon’s, both within a week, with no stress. The team take full control and ownership, and make it happen for you.
Well done team. No1 estate agents in Redditch.
Seller
23rd Jul 2024 (11 mo. ago)
P Rogers
It was a pleasure dealing with the Dixon's team in Redditch. Very helpful and prompt service from Megan and Amey with whom we had the majority of our contact whilst finding a property to rent. Thanks all
Tenant
22nd Jul 2024 (11 mo. ago)
B Hailey
Amy and Megan were lovely! No silly question was ever too silly and it was a very easy moving process ????
17th Jul 2024 (11 mo. ago)
N Moodley
I recently had the pleasure of working with Dixons-Redditch, and I couldn't be more satisfied with their service. From the beginning, their professionalism and dedication were evident. They were incredibly responsive, answering all my questions promptly and thoroughly. The entire process of finding and securing a rental property was smooth and stress-free, thanks to their expertise and attention to detail.
Megan and Lisa took the time to understand my needs and preferences, showing me properties that perfectly matched my criteria. Their friendly and approachable manner made the experience enjoyable, and I felt well-supported throughout. I highly recommend [Megan and Lisa from Dixons-Redditch to anyone in need of reliable and efficient letting services. They truly went above and beyond to ensure my satisfaction.
Tenant
17th Jul 2024 (11 mo. ago)
Anonymous Homeseller
Everyone at Dixon's are great, always upbeat and helpful with good communication and support. They have helped us every step of the way so far and helped to ease our stress however they can.
Seller
28th Jun 2024 (1 year ago)
C johnson
Amazing service, sorted any small problems we had. Megan was so helpful the entire process!
22nd Jun 2024 (1 year ago)
S Green
OMG, where do I start, We walked into Dixon Redditch a week ago with nowhere to live, because the house we are buying fell through with two weeks to go, within the hour Megan, Lisa and the team had showed us a rental and made all the arrangements to get us in!!
Amey, has also been a superstar, keeping us updated and helping us through every step of the way and we now have a house to move into, Dixons should be very proud or the team in their Redditch office who went above and beyond for us and provided us with the outstanding and excellent customer service , Thank you Su &John G
Tenant
22nd Jun 2024 (1 year ago)
V Conte
Me and my husband had a fantastic experience with Megan.
I found her professional and dedicated to helping us , she was always available to answer any question we had throughout the rental process.
Tenant
18th Jun 2024 (1 year ago)
S Young
Lisa & her team are absolutely amazing! The customer service is the best I have experienced. The team were great with arriving promptly to do viewings (not all estate agents manage to do that) & giving us feedback the day after. Lisa expertly liaised with both our Solicitors, our buyers solicitors & our buyer to keep the chain moving & ensure everyone was working for the same completion date. Dixons were the glue that held the chain together. They made our move possible. I highly recommend them! Thank you Lisa & team!
Seller
13th Jun 2024 (1 year ago)
S Joyce
I can highly recommend Dixons to manage your property.
A special thank you to Katrina who provides an excellent service where nothing is too much trouble and who always keeps me informed with every aspect of the day to day management.
Communication is excellent and is key to the successful relationship between a tenant and landlord!
Thank you!
Landlord
13th Jun 2024 (1 year ago)
C Jade
Myself and my partner would like to say a huge thank you to Holly (from Dixons estate agency) for plan all the necessary arrangements and details for our move into our first home. Holly had been so kind and supportive to make sure our move was fast and perfect as could be, I have given five star because out of all of the estate agents we have been to not one of them has been so well, the atmosphere is relaxing, I would definitely recommend Dixons estate agents.
Thank you Hollly for all of you help,support and guidance we really appreciate it, you have done really well!!??
Buyer
11th Jun 2024 (1 year ago)
A Ayub
The staff is nice, welcoming and professional. They facilitated and guided me throughout the process.
11th Jun 2024 (1 year ago)
C lungu
The staffs were amazing,Megan ,holly and Ellie great customer service.
22nd May 2024 (1 year ago)
M Jenkins
I had my first viewing yesterday and was very impressed vwith how professional the Dixons team dealt with the viewing.
Well done Megan L look forward to chatting with you all in the future.
22nd May 2024 (1 year ago)
T tsuro
Megan has been lovely all through the process, we got exactly what me and my husband were looking for. I recommend them
20th May 2024 (1 year ago)
K Williams
Hands down the best letting agency I’ve used. Megan was really helpful in assisting me and my partner in renting our first home together.
Tenant
20th May 2024 (1 year ago)
D Byrne
Lisa, Sarah and Adam have been absolute stars helping me through my first time buyer experience. Whenever I've been unsure/stuck they've given me solid advise to keep the move on track. I couldn't have wished for a better service from Dixons! Thank you for all the help and I highly recommend their service.
Buyer
18th May 2024 (1 year ago)
J Holmes
Great experience with the lettings team. Thank you all so much for your help & support!
Landlord
6th May 2024 (1 year ago)
N Akah
Everything is on point ilas I was expecting and I really love the place and i love their services
4th May 2024 (1 year ago)
W Holloway
Absolutely brilliant no problems no messing around new what they was doing I had a lovely lady called Holly that helped me out .... fantastic! So organised, helped me out soo much I would advise anyone thinking about using anyone eles .... DONT go dixons an ask for Holly!!!
29th Apr 2024 (1 year ago)
N Baranyay
Very helpful and friendly staff! Megan and Holly are both amazing. Everything is sorted out super fast too! ??
27th Apr 2024 (1 year ago)
L Evans
Staff are all very friendly and really helpful - available at a moment’s notice to help with any queries and made the whole process very easy.
25th Apr 2024 (1 year ago)
S Udayan
I'm glad with services they delivered
24th Apr 2024 (1 year ago)
M Laight
Could not be happier with the team at the redditch branch. So helpful throughout.
I can not thank Amanda enough for her help with viewings and with reassurance with getting the process started. Very passionate but not pushy, rare from the estate agents I have dealt with. 10/10 would use again
20th Apr 2024 (1 year ago)
J Frances
Great service from Holly and Megan with the application and move in of our new home. So much advice and support. Quick replies to questions and extra advice provided without asking.
Smooth viewing and application process with support and guidance at every point. Our only negative would be the reference process, this part seemed very pressurised and rushed. It was very difficult to get these from our current landlord within the expected 48 hours.
Overall a great experience with Dixons. Thank you Holly and Megan for all your help. It is really appreciated
Tenant
20th Apr 2024 (1 year ago)
F Fletcher
They have been amazing right up to when I moved in and even after have been supportive and there when needed ????????
Tenant
18th Apr 2024 (1 year ago)
N Dany
The best House Agency in town the staff 100% Lovley and Megan is the best of the best
16th Apr 2024 (1 year ago)
C Thomas
Megan was amazing at helping me and my boyfriend thought the whole process of getting our first place together. She answered all of our questions straight away and was very understanding and helped take a lot of my stress away. Thank you so much for all your help!
Tenant
8th Apr 2024 (1 year ago)
R Davidson
Have had great service since moving my properties to Dixons Redditch, Holly has been great sorting out the mess left over from exiting tenants and finding new ones.
Landlord
4th Apr 2024 (1 year ago)
J Yarranton
I did a viewing with Holly at a property, she was very friendly and helpful. Would definitely recommend to anyone for advice, Holly responds well and professional manner throughout. Thank you!
30th Mar 2024 (1 year ago)
B griffin
Very friendly customer service. I found the whole experience as a first time renter easy and stress free. Would recomend
Tenant
30th Mar 2024 (1 year ago)
elinwaring55
Highly recommend Holly and Megan at Dixons, they’ve been so helpful in sorting out our move in to a flat. From the viewings to the applications, they’ve been there all the way and kept us up to date throughout the process! Thank you so much!
Tenant
29th Mar 2024 (1 year ago)
R suvera
Had an amazing experience with the whole Dixon team at Redditch. Would recommend them with any second though.
Thanks a lot.
18th Mar 2024 (1 year ago)
L Lostitch
Holly Davidson was lovely to work with super helpful and got me into my new property quickly thank you
16th Mar 2024 (1 year ago)
R Henshaw
Cannot recommend Dixons Redditch enough! Amanda & Lisa have been amazing with helping me and my partner purchase our first home! They have kept me up to date in every aspect of this purchase! Lisa has gone above and beyond, even helped us go through our paperwork together and stayed over to do this! They have both kept me calm through this process and reassured me when I've been stressed! Nothing is ever too much for them! I would 100% purchase a house from them in the future! They are not only an absolute pleasure to deal with but an asset to the company! Thank you both, I can't wait to get the keys! Thank you ladies :-)
Buyer
15th Mar 2024 (1 year ago)
B Harris
I have recently started renting a property with the help of Dixons and they have been amazing from the start been there to answer any questions I had to ask and been so reassuring throughout the whole experience and offered the best advice I would 100% use them again if I ever needed to!
A massive thanks to holly and Megan for helping me specifically throughout my experience you’ve been amazing
Tenant
4th Mar 2024 (1 year ago)
B Wollacott
We found our dream starter home via Dixons. Impeccable people skills (shout out to you, Megan), friendly, but professional service. A great balance ???? Every interaction with Dixons / Megan a positive one. I would grade Megan an E. (E for Excellent service). If we move again in future, we hope to get a similar person to oversee everything.
24th Feb 2024 (1 year ago)
E Lynn
Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!
Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!
I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did!
We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!
Tenant
20th Feb 2024 (1 year ago)
B Dawson
Cannot thank Dixons enough for sorting out a new home for me! With applying for a property, to having a viewing a week later, to then getting accepted the day after viewing! They are nothing but amazing! A big thank you to Holly for showing me around my new home and getting everything done so quickly! Highly recommend Dixons if you’re looking for an estate agent to get everything done quickly and properly!
Tenant
13th Feb 2024 (1 year ago)
N Davidson
Dixon’s Redditch have found me a tenant within days of advertising, I can’t recommend them highly enough. I dealt with Holly who was very professional from start to finish.
Landlord
8th Feb 2024 (1 year ago)
M Williams
Can't recommend Dixons lettings enough. I work as a contractor and they are brilliant with communication and always friendly,reliable and helpful.
Thank you Amey,Holly and Megan.
Landlord
5th Feb 2024 (1 year ago)
S Danks
Very good service and communication from start to finish. Holly and Megan were very helpful through the whole process.
19th Jan 2024 (1 year ago)
E korkor
It was such an amazing services that Megan Long of Dixons ,Redditch branch rendered to me in quest of property to rent.She updated me on every step of the entire process till the end. She was polite and always friendly. I wish all agents are like her.Keep it up
Thank you and Colleaques at the office.
Keep it up, Megan.
From Edwin Stevenson.
Tenant
18th Jan 2024 (1 year ago)
M Roche
Lovely service from lovely people, fast and efficient as well
11th Jan 2024 (1 year ago)
J Need
Moved in my new apartment October! Big help from Megan on the lettings team, and an extra special shout out to holly, who has solved all my problems , efficiently and as quickly as possible! She’s been amazing !! Couldn’t ask for anyone better
Tenant
10th Jan 2024 (1 year ago)
R Bull
Dixons has been amazing at helping us find a home. Holly in particular who helped us look around properties with ease. Would recommend them to anyone ????
10th Jan 2024 (1 year ago)
K Sullivan
We work along side Dixons, they're brilliant. Reliable, great communication, and always polite. Highly recommend Holly and the team as a tenant, landlord or contractor.
8th Jan 2024 (1 year ago)
M Elarem
I would like to thank and I wish I could say more then thank to megan long for her help and her hospitality while she was shows me around the flats, she so kind and professional the she deals with the clients. I wish I can give more then 5 starts and thank you ever so much again Megan *****
4th Jan 2024 (1 year ago)
kayleigh
Recently moved into my first rental property on my own. I was very scared and apprehensive. But Holly and Amey at the Redditch branch were so supportive and made things alot easier for me in a very stressful time.
Tenant
19th Dec 2023 (1 year ago)
A Hall
I highly recommend Dixons.
I have been searching for a property for 8 months With numerous company’s and Dixons has been the only one who has sent me house and rang me on a regular basis to see how the house search was going and tell me about houses.
All of the staff at this Dixons have been outstanding with their customer service, they have made renting a property so much easier. All been very helpful through the whole process.
Especially Holly, Megan and Amey.
Thankyou for helping us find our new home
Tenant
17th Dec 2023 (1 year ago)
Lydia
Quick turnaround on viewing properties and happy to help with any questions I had! Holly has been incredible from the start!
14th Dec 2023 (1 year ago)
K Eustace
Cannot thank Holly enough for the support. She has been amazing on communication, and has constantly kept us in the loop. From a same day viewing, to us applying and our references all being checked within the same week. Cannot shout enough about how amazing she has been!
Tenant
8th Dec 2023 (1 year ago)
S Greaves
Dixons were absolutely excellent in securing me a rental property. Staff are really friendly and always available to help. Holly in particular was amazing throughout my house move. I would definitely recommend them.
Tenant
14th Nov 2023 (1 year ago)
C Hanson
My experience with dixons was a joy from start to finish. Every member of the team are so proffesional, helpful and accommodating. We were previously on the market with a different agent before we contacted dixons and this made us appreciate dixons even more after our previous experience. Our property sold straight away amd we were kept up to date every step of the way.
Lisa is absalutely amazing, she works so hard, she goes above and beyond to help in anyway she can and nothing is ever to much trouble.
Thankyou dixons redditch.
Seller
13th Nov 2023 (1 year ago)
B Gregory
A very helpful, quick and efficient team. Many thanks to Holly and Megan for helping us start our own home journey.
6th Nov 2023 (1 year ago)
G D
Dixons Lettings portfolio manager Katrina Edwards recently sorted out a problem regarding a water leak which was causing damage to the ceiling and walls in my property. Katrina was prompt in sorting out the issue by contacting and arranging a contractor to investigate the problem and have it quickly rectified. Katrina engages with a client and ensures they are kept well informed with the progress and completion of any repairs needed. Highly recommended.
Landlord
31st Oct 2023 (1 year ago)
C Taylor
I have a small property portfolio that I use Dixons in Redditch to manage for me. The team are fantastic. If there are any issues they will go out of their way to help sort things out. Tenants are always well vetted and viewings are booked in really quickly. I can't recommend them enough.
As a further update in Sep 2023, Katrina in property management had been fantastic in sorting out some really tricky repairs. She follows up and always provides an update.
Landlord
27th Sep 2023 (1 year ago)
T Butler
Brilliant service and assistance from the team at Dixons . Helped us with everything we needed and explained everything we didn't understand. As it's our first time renting this made the process so much easier. The team were so helpful and friendly if we have any problem they would help to sort it. Would highly recommend Dixons to anyone looking to rent or rent there property through them.
Tenant
20th Sep 2023 (1 year ago)
K Merry
All the staff at Dixons Redditch were brilliant when I rented with them. Always friendly and very helpful if ever I had a problem. Ben Rye and Ana Lemos were fantastic too when dealing with my deposit refund. Didn't take too long at all. Big thank you to you all.
Tenant
15th Sep 2023 (1 year ago)
M Jones
The team were super helpful and pleasant to deal with. They were also very responsive. Overall a excellent service, thank you.
14th Sep 2023 (1 year ago)
S Carswell
The rental team are amazing! Amy is so professional and totally put our mind at ease. We were more than happy to give them our business after meeting with her. The rental team Found us lovely tenants pretty much straight away. They also Recommended us to Mike a handy man contractor who is amazing so honest and thinks outside the box with work that needed doing on the property. Megan, Holly and Cloey have also been so responsive, professional and honest. Can’t recommend this team enough we are so pleased and happy to leave our precious home in their hands to look after for us!
Landlord
5th Sep 2023 (1 year ago)
M Lannon
Fast, efficient, friendly after the other estate agents were most definitely not. Also were available at all times.
18th Aug 2023 (1 year ago)
J Seelan
Hai, this is Jenifer Jero Seelan. I’m the new tenant of Fir Tree close, Redditch.
Chloe, the staff from Dixons was so helpful and supported us through out the process. She was so friendly with us and all the staff from Dixons are doing the best in everything.
She is been asking us for help or any questions and any needs to be done. And the Gift hamper they gave us was amazing..!!
We have an issue with the fences in our Garden when we arrived to our new home. So, we have contacted Dixons immediately. And, they said they have a dedicated website for reporting Repairs and Maintenance. It’s called “Dixon’s fixflo”.
I have sent a mail mentioning the fences issues to that website.
As soon as, Katrina Edwards, an officer from Dixons contacted me through Mail and asked me about the details of the issue with the fences. And, asked me to send the photos as well. I did the same.
From that day, She is been contacting me for every single update, Quotations from different companies, asking my availability to check the issue, Arranging appointments to visit home and a lot.
I was not the one following her for update but she followed the issue and she had been a perfect support until the issue fixed.
I and my wife Muri are so grateful for the great support to solve the issue without any tension.
The labours are also so helpful and they have completed the work perfectly.
Now, the fences are looks beautiful and we feel so safe..!!
Thanks to Dixons, Fixflo team and especially our heartfelt thanks to Katrina for her extraordinary support through out this.
Tenant
3rd Aug 2023 (1 year ago)
W Shrimpton
The service was outstanding. Quick and efficient. Chloe was so friendly. Would definetly recommend them. Best estate agents we have ever used.
28th Jul 2023 (1 year ago)
R Hutchings
I can't rate Chloe highly enough. The day I had been told our house was being sold and we had to move out I managed to book a viewing at a property Dixons had up for rent. Chloe was fantastic, she was reassuring sympathetic and extremely helpful. She saw me at my worst and was determined to help me and my family. Chloe you are fantastic thank you so much for your help and guidance throught this process.
Tenant
15th Jul 2023 (1 year ago)
R Chalmers
Chloe and Amey were both really helpful and knowledgeable, they made our house move so easy and took care of everything, friendly and approachable would 100% recommend! Thanks guys!
Ross & Amy
28th Jun 2023 (2 years ago)
F Davidson
Very efficient team, Chloe made the process of applying for and signing our new tenancy very easy and fast. Thank you.
Tenant
26th Jun 2023 (2 years ago)
B Harrison
Always friendly and helpful service. ????
23rd Jun 2023 (2 years ago)
J Yates
Helped me finally move out. Everyone I've spoken with has been nothing but helpful and friendly. Chloe helped but my mind at ease and had the answers I needed for every one of my questions. Despite being a very turbulant time in my life they made this part much easier.
23rd Jun 2023 (2 years ago)
C Sutor
Fantastic service from start to finish. Thank you to Chloe and the rest of the lettings team!
Landlord
21st Jun 2023 (2 years ago)
G Thomas
We recently moved from Wales to Redditch and had the pleasure of dealing with Chloe and the team as we rented a property through Dixons.
Throughout the entire process Chloe and the team were friendly , approachable and knowledgeable, going above and beyond to make the move less stressful.
When we moved into the property and had some teething problems Chloe advocated for us and got them resolved promptly.
It was such a refreshing change to work with a letting agent, who not only had the landlords best interests at heart, but also the tenants.
Throughout our tenancy the team have remained a constant source of support and Chloe's customer service is second to none.
Thank you .
Tenant
1st Jun 2023 (2 years ago)
E Kosta
Had a really lovely experience of getting our first home. Really helpful and patient with both me and my partner. Massive shoutout to Chloe and Freya for making this experience very smooth.
Buyer
31st May 2023 (2 years ago)
E Burton
No complaints, good service
31st May 2023 (2 years ago)
A Nwabufo
Great service and wonderful people...
30th May 2023 (2 years ago)
K Torrance
Dixon Estate agents have been absolutely amazing gave me answers to every question I asked and have just in general been amazing big thank you to chloe and freya who have been the main two people who have helped along the way thank you so much.
19th May 2023 (2 years ago)
R seal
Couldn’t be happier with the service I have received at Dixons. Particularly Lisa and Adam, the communication is excellent and they have made it an easy journey for us moving into our new home!!
Tenant
19th May 2023 (2 years ago)
J johnson
Very good experience .
6th May 2023 (2 years ago)
C Middleton
Fantastic service from the Dixon’s Lettings Team! Amey, Chloe & Freya were all so friendly & helpful explaining the process & answering any queries from the first phone call about a property to giving me the keys. Such a good experience from a professional agent. Thank you so much ladies!
Landlord
6th May 2023 (2 years ago)
C Galbraith
Dixons is an unbelievably helpful service with amazing polite workers who were always there to answer any questions I had, no problems at all I highly recommend ????
2nd May 2023 (2 years ago)
J Underwood
From start to finish, Chloe and Freya remained very professional and was there to answer any questions we had at anytime. All staff at Dixons Redditch are more than happy to go the extra mile to help
28th Apr 2023 (2 years ago)
L green
Chloe has been exceptionally helpful over the last few days. She went above and beyond to help make our move go quickly and smoothly. Great communication throughout the process.
27th Apr 2023 (2 years ago)
A Fasanmade
I’m very satisfied with the way I’m being treated and attended to by the Dixon staff Redditch branch. My appreciation goes to Freya and Chloe. Thanks all the way. We are now settled in our new property.
Tenant
26th Apr 2023 (2 years ago)
J Avfc
Dixons found my sister a property that was in her price range and suited her needs, Chloe was amazing and went above and beyond to help her, I can’t recommend Dixons estate and letting agents more!
25th Apr 2023 (2 years ago)
C Brannon
A family member recently rented through Dixons and the process was smooth and couldn’t be faulted. Chloe was fantastic and couldn’t help enough, thank you
Tenant
20th Apr 2023 (2 years ago)
G Lajos
Freya is an absolute star to help me to get a home smoothly. Highly recommend Dixon
15th Apr 2023 (2 years ago)
M Simons
My wife and I recently moved into a Dixons rental property and the team could not have been more helpful.
They got everything sorted speedily. They were alap very informative and kept us up to date every step of the way, which was much appreciated.
The property already feels like home, and we’re so grateful to Chloe and Freya in particular for making our move go smoothly.
Tenant
14th Apr 2023 (2 years ago)
A shiels
Chloe and Freya were absolutely amazing! Very fast service and kept me in the loop throughout!
25th Mar 2023 (2 years ago)
H Bayliss-Simmons
I don’t think I can put into words how amazing Chloe is!! She’s been nothing short of AMAZING. Communication has been excellent, always so happy and positive. She’s definitely gone the extra mile and secured a new home for me and my boys - I will be eternally thankful. I would recommend anyone looking to rent a property to speak to Dixon and especially Chloe, they will definitely look after you. Thankyou again :)
Tenant
24th Mar 2023 (2 years ago)
V Valentine
Great people here, very friendly and helpful, thanks Chloe ????????
17th Mar 2023 (2 years ago)
P Ebbutt
Just needed to put something down as the service I've received from Dixons, Redditch (especially Chloe, Fraya & Amy) and all the girls in their office. It was the most seamless experience I've had since i have been renting for over 15 years, thanks everyone !!
Tenant
15th Mar 2023 (2 years ago)
C Tromans
I have been a customer of this company for approx 6 years and have dealt exclusively with Jewel Clarke. She has made my life so much easier when trying to get my head round the housing and mortgage jargon. Always available on email and phone and has certainly took stress out my life when dealing with unprecedented circumstances. She is a credit to the company.
10th Mar 2023 (2 years ago)
M Hill
Chloe at Dixons in Redditch has provided a wonderful service. From the initial viewing of the property to the signing of contracts Chloe has been available to answer all of our questions and guide us through the entire process. Nothing is too much trouble for her. She is a total professional. Thank you you so much. Michael and Loretta
6th Mar 2023 (2 years ago)
E D
Quick turnaround and easy. Got me sorted within a week and ready to answer any questions I had.
4th Mar 2023 (2 years ago)
K Olatinwo
Dioxins Estate and letting agents are fantastic bunch. They helped me with securing a rental property with ease, even though I couldn’t make the trip down to view, they made sure I was carried along with every single detail and information needed. They also sent me a link on how to set up my council tax and other energy bills. I am so happy with their service and will be recommending to anyone who is looking to rent.
Tenant
4th Mar 2023 (2 years ago)
P Gaynor
Excellent service, pleasure to deal with. Freya and Chloe were who assisted us and nothing was too much trouble and everyone else who also answered the phone was very friendly. Highly recommended. 5*****
28th Feb 2023 (2 years ago)
T Redmond
We've been using Dixons service for a little over 4 years now for our rental properties (having tried most other high street agents) and really can't fault the service.
They're always on top of things, quick to respond to problems/queries and keep vacant periods to an absolute minimum.
Couldn't recommend them highly enough as a Lettings Agent.
Landlord
28th Feb 2023 (2 years ago)
A Bucovineanu
Great experience. Chloe and Freya were really helpful and on the case for me, and made my move in easy and trouble free!
16th Feb 2023 (2 years ago)
K Shaw
Chloe was so friendly and accommodating during the process of finding and renting a house for myself and my family, she was available at all times and nothing was too much trouble. She made the whole process incredibly easy and relaxed during what usually is a stressful time. Thank you Chloe for all of your help ??
Tenant
9th Feb 2023 (2 years ago)
P Power
Lisa, Jewel and the team made our dream home become a reality. The process of selling our house was extremely smooth and sold in record time.
The mortgage and insurance service Jewel offered was great. We got amazing rates considering whats happening with the economy at the moment.
We had good communication the whole way through and Lisa went above and beyond to ensure we where kept informed minimising the stress.
Great service and highly recommended
Seller
3rd Feb 2023 (2 years ago)
T Shiel
Thank you for helping me & getting me sorted for my first property in Redditch.
Buyer
2nd Feb 2023 (2 years ago)
Q Tchakhotine
Top class service from Chloe and the team at Dixons. Very efficient and extremely friendly. Highly recommended!
2nd Feb 2023 (2 years ago)
F oliveira
Amazing service Freya and Chloe were so friendly and helped me move into my new apartment in an impressively quick 3 days :)
Tenant
31st Jan 2023 (2 years ago)
C Fender
Me and my boyfriend have been looking for our first home together, we were a bit nervous about this as it’s a lot to take in but with the help of Chloe we felt so confident and lucky! Not only was she professional and helped us with any questions or concerns we had but she was also so kind and thoughtful, we really don’t think we would’ve had such a smooth journey without her. I highly recommend anyone looking for a new property to use Dixions and we will 100% be looking to use them again in the years to come, thanks so much Chloe!
12th Jan 2023 (2 years ago)
E Lafferty
A big thank you to the whole team, Amey, Chloe and Freya. After informing Dixons that the tenant was moving out, they had new tenants moved into the property within a month and sorted everything, over xmas and new year as well !
Landlord
11th Jan 2023 (2 years ago)
E Noire
The ladies at Dixons are honestly some of the most friendly, kind, and helpful people I have ever met, and it's thanks to them that my family was recently able to move into our dream home. They took the time to talk to me and understand my particular wants and needs for my move, and were considerate and flexible around my schedule, making things as easy as possible for me. Honestly couldn't recommend them enough!
Buyer
9th Jan 2023 (2 years ago)
J McCarthy
Our experience using Dixon's Full Management Service to rent out our property has been fantastic in every respect. From the initial consultation with Chloe, our options were very clearly explained to us with the different packages talked through. Chloe really listened to our personal circumstances and provided us with an incredibly easy process by which to rent out our property. Tenants were interviewed, screened and checked, documentation and legal requirements were all looked after with little effort on our part; even insurance and tax implications were all discussed and sorted. We could not have wished for an easier and more comprehensive service - thank you so much.
Landlord
9th Jan 2023 (2 years ago)
Maria
Poor service, paid a down payment for a solicitor through them and was told its refundable if the house sale falls through. Its now been three weeks since it fell through and I'm having to report it as fraud to the bank as they wont give me my money back.
Buyer
16th Sep 2022 (2 years ago)
S Zeffla
Chloe and Kate are wonderful. Professional and very helpful. Whilst I did encounter some exit issues, mainly around a lack of communication (NOTE - this was not their office or anything under their control), the Redditch team are always on-hand to help.
22nd Aug 2022 (2 years ago)
M Ogbebor
My concern was well handled by Terri-Ann Wikes who did not only provide information regarding the information I needed but also advised on the possible options to reduce cost. Thanks
9th Aug 2022 (2 years ago)
D Ltd
Terri is amazing! We work alongside each other on a project at the moment and I can vouch for her. She goes above and beyond not only for us but for her Landlords too! Terri is a true professional and is extremely friendly and approachable
9th Aug 2022 (2 years ago)
A Easthope
Nice group of ladies who advised and then showed both my partner and me around a lovely house. Thank you
21st Jul 2022 (2 years ago)
V hitchen
Great company! Me and my partner have rented two places off them! They have been nothing but great! Wouldn’t go with anyone else!
Tenant
15th Jul 2022 (2 years ago)
T Smith
Chloe & Amy have been amazing, made the whole experience exciting & stress free. Could not recomend them enough Thank you ????
30th Jun 2022 (3 years ago)
P Pienaar-Visser
We just moved to the UK from South Africa, and the process has not been an easy one.
Chloe was very professional and ontime for our viewing and even fitted us in when the one person did not show up for the showing
This was the first viewing we had, and we had some requests to be fixed, which they are now dealing with
She is always helpfull and available for questions we have
she is an asset to the company :)
21st Jun 2022 (3 years ago)
B Harrison
Amey was extremely helpful in sorting out my new home, and was very considerate to the fact it was my first move, so I had a lot of questions! Great service and they found me somewhere quickly.
19th Jun 2022 (3 years ago)
N Hart
I've worked with Terri from PMC for a number of years and have always found her to be extremely competent and professional. Helpful with a pleasant disposition, Terri is very easy to work with and a pleasure to speak to.
14th Jun 2022 (3 years ago)
R Barlow
We work with Terri regularly as a maintenance contractor, she is most helpful and goes above and beyond to help us with any issues which may arise.
She is friendly and approachable.
Terri is a pleasure to work with.
14th Jun 2022 (3 years ago)
G Dainty
We have a great working relationship with Terri at PMC. Easy to liaise with and always protecting our interests as best with making sure the clients get the best outcome.
9th Jun 2022 (3 years ago)
G Jukes
We as a contractor for Dixons countrywide have been working alongside the branch team and Terri-Ann at Leamington pmc for a number of years. in both cases we have found the staff in the branch to be excellent and supportive and helpful and the same can be said about Terri Ann works with us closely on resolving tenant repair / remedial issues and is always professional and reacts speedily and efficiently
9th Jun 2022 (3 years ago)
N Mackenzie
Terri from PMC is fantastic to deal with, very efficient and pays attention to the smaller details, it really is a pleasure to work with her for property maintenance issues as she is not only very good at her job she is a lovely person ;-)
9th Jun 2022 (3 years ago)
B Williams
If we could give 10 stars we would. Lisa and Libby were absolutely superb throughout the process of valuing, marketing and selling our property. Both were incredibly attentive and supportive - nothing was too much trouble. Would highly recommend using Dixons Redditch.
Seller
1st Jun 2022 (3 years ago)
R Cartwright
Chloe Teasdale dealt with our move in a professional manner and helped to sort out any difficulties we had with the tenancy, Richard Cartwright
Tenant
26th May 2022 (3 years ago)
C Premkumar
I was looking for my first property to rent in the UK. After many unsuccessful applications with other agencies, Dixons helped me a lot. Chloe was very helpful from the beginning until the day of the move. She made the entire process so easy. She was so professional and kind and always quick to resolve any queries I had.
A big thank you to Chloe and to Dixons for making the move smooth and stress free. You have been extremely helpful. Thank you very much. Keep up the good work.
Many thanks
Ines Catherine Solomon
Tenant
25th May 2022 (3 years ago)
J Prince
We are very much pleased and happy with Dixon's since they helped us to find a good house/property from the beginning the day we registered. We are happy and highly recommended Dixon's for any current or future property lettings or sales. Last but not the least we want to thank Ms. Chloe Teasdale (Lettings Negotiator) and Ms. Kate Freeman (Senior Lettings Branch Manager) for helping us in finding the property. Thanks once again....cheers.
16th May 2022 (3 years ago)
A Alexei
Very happy with the Service. A very big Thank you to Chloe, who made the process very smooth and simple. Chloe was very supportive and positive. I do recommend Dixons Letting Redditch! Many thanks.
Landlord
28th Apr 2022 (3 years ago)
G Finocchiaro
I would really like to thank Chloe and Kate from Redditch for doing a superb job. We rented a property with them and they were so efficient, professional, friendly and just excellent. We are really happy with the property and the paperwork was ready for us on the day of the viewing! Excellent job!
Tenant
27th Apr 2022 (3 years ago)
M Hegge
I found my new apartment through Dixons who were absolutely amazing. Chloe and Kate were friendly, quick to respond and made the process so easy!
Buyer
21st Apr 2022 (3 years ago)
Anonymous Tenant
Excellent service from Chloe and Kate! Super efficient and all queries dealt with excellent customer service. Very highly recommended!
Tenant
16th Apr 2022 (3 years ago)
B Phelan
Thank you to Kate and Chloe for all your help. A flexible approach to our first time letting and a helpful and friendly service, would highly recommend
Landlord
12th Apr 2022 (3 years ago)
M Beef
Poor
12th Apr 2022 (3 years ago)
S Delaney
Kate and Chloe have been amazing throughout our letting experience. Thank you very much for all your help and support.
Landlord
1st Apr 2022 (3 years ago)
D Wilson
Not as bad as I feared.
This is the first time I have sold a property , and had little to no idea of how the process worked.
I used the favourite search engine , and chose Dixons , based upon their recent feedback and location.
Basically all I wanted to do was hand the keys over , and say "Let me know when it's done , and send me the money when its sold".
I left a set of keys , and Dixons said they would arrange viewings etc , and basically leave it to them.
As it happens , the property was sold in less than 24 hours , and I don't think it even made their website.
The whole process end to end was carried out with the utmost professionalism , courtesy , friendliness , and speed.
Any queries I had , were responded to almost immediately by the team.
I really can not praise the whole team enough for the way they handled the sale for me.
I started this process full of apprehension , but it turned out to be a very smooth process
Thanks Dixons
Seller
28th Mar 2022 (3 years ago)
K Haywood
I have recently moved into a new flat and have had the most smooth, stress free transition with the help of Chloe & Kate. They were both efficient and made sure we were happy with everything. Chloe & Kate are quick to answer any call or email about anything we have to query. They are also quick to support us with anything we need. We had a couple of problems and they had both fixed within 3 days. They have just been extremely helpful with everything. Thank you to both, wonderful ladies!
Tenant
13th Mar 2022 (3 years ago)
R Asif
I was looking for a rent in Redditch & tried to contact multiple Letting Agents through email & phone numbers registered in various renting sites, but none of them responded properly. I was losing hope but then one day I got a call back from Dixons. They are very professional & helped me get my desired rent within a week. I would like to thank Chloe & Kate from Dixons for your support. DIXONS is very Trustworthy & Committed letting agent in Redditch.
Tenant
8th Mar 2022 (3 years ago)
R elvin
I was having a very stressful time alongside trying to find a good place to live. Dixon’s and more importantly Chloe helped make moving so much easier, I felt like she cared just as much as I did about finding a flat that is perfect for me. Even with landlords making things difficult she still managed sort it all out and now I couldn’t be happier.
Thank you so much Chloe
Tenant
2nd Dec 2021 (3 years ago)
S Allcott
Amazing turn around for letting out my property with the tenant find service. Kept me updated every step and made it hassle free. Fantastic and friendly service all round and will definitely be used again if I purchase another property in the area! Thanks Chloe and Kate
Landlord
1st Dec 2021 (3 years ago)
M Hancox
We have had a really great experience so far with Dixons. Chloe and Kate have both been friendly, responsive & professional helping us to find a new rental property. It has been so hassle free, and any questions or queries we have had have been dealt with quickly, friendly & professionally. Thank you.
Tenant
23rd Nov 2021 (3 years ago)
S Crowe
I have recently just let my property out through Dixons Redditch. It is the first time doing this and I was recommended to speak to Kate. The recommendation was definitely worth while as she was absolutely amazing. I had a couple of months between wanting to rent my house out and it actually happening due to my moving date however she came to speak with me immediately, took photos when I asked, told me exactly what was happening throughout the process, I couldn't recommend Dixons and particularly Kate enough :). Will definitely be using every year.
Landlord
3rd Nov 2021 (3 years ago)
Anonymous Tenant
This was our first rental property and the girls at Dixon’s Kate and Chloe were the best they were absolutely amazing. We are so happy
Tenant
9th Oct 2021 (3 years ago)
W Murray
Personal service and great staff members that genuinely want to help you out. Great range of properties and again you just can't beat the service.
15th Aug 2021 (3 years ago)
Anonymous Tenant
Overall great experience
Tenant
15th Aug 2021 (3 years ago)
A Worcester
Excellent service. Totally new to property management so Dixons were great in explaining everything and sorting out all the things that needed doing prior to letting our house. Highly recommended.
Landlord
31st Jul 2021 (3 years ago)
S Taylor
This was my first rental property, Amey and Katie couldn’t have been more helpful.
Showed an interest throughout the project and let three of the four rooms within two days of advertising.
Great tenants, great service, helpful, friendly, professional and patient, which was great because I didn’t really know what I was doing.
Landlord
16th Jul 2021 (3 years ago)
Anonymous Homeseller
Brilliant service from all the staff at Redditch Dixons. They are really friendly and work hard to sell your property. We had sold within 2 weeks! Would thoroughly recommend them.
Seller
18th May 2021 (4 years ago)
Anonymous Tenant
From start to finish I have been well informed and that no question or request was a problem! Amey and Kate both put everything into finding me a place to live and have been nothing but helpful! I can’t recommend them enough.
Tenant
13th May 2021 (4 years ago)
K Aston
Having brought and sold many properties both for personal use, and our buy to let portfolio. And having suffered terrible service at the hands of other companies, I can certainly say that it was an absolute pleasure to deal with Grace and Amanda in our latest venture. Not only did Grace understand the market extremely well, and suitably appraised our property accordingly. The inner coordination with the Dixon's team and especially Amanda was superb. Amanda had really quantified and matched the buyer to our specific needs. She liaised very well to all parties, and the sale was done in one day. Grace and Amanda are a credit to the profession.
Seller
10th May 2021 (4 years ago)
S Compton
Jewel has been brilliant as always!
Have used Jewel's mortgage services for just under 20 years and would never use anyone else.
Her service is impeccable and always explains all my options in detail so that I fully understand and without too many technical terms.
She is professional and responds quickly.
Jewel makes what can be a daunting experience into an easy, straightforward one.
Thanks again Jewel.
5th May 2021 (4 years ago)
A Hill
The service we received from the beginning to the end of our sale was amazing. Grace was really helpful and friendly when carrying out our valuation and taking of the photos. When the house went up for sale we were really pleased with the service we received from Lisa and Amanda both of them were excellent and kept us updated at all times on the viewings we had booked. Amanda carried out majority of the viewings for us and really highlighted all of the positives of the house and area. We sold the house within 2 weeks. We would thoroughly recommend Dixons to anyone.
Seller
27th Apr 2021 (4 years ago)
P P.
We had really bad experience with previous letting agents... It was a big surprise for us that the cooperation can be pleasant and easy. We had problem to find a house, but Dixons care about people ! Especially Amey helped me to get nice place for our family. She and her friend Kate showed us how to go through all paperwork, I really don’t like this part of renting house. But with them that was quick and easy to do. They answered all my questions quick. They are really professional, kind and friendly. They know exactly what are they doing. I believe they working hard every day to help people and they love it :) thank you ????
Tenant
7th Apr 2021 (4 years ago)
T Tapsell
Great service, would highly recommend. As a young customer looking for a house and not knowing much about it, the two ladies who guided me through the whole process are a credit to the company. They explained everything that I asked them about and more, and I would recommend Dixon’s to anyone; as I have already. Thank you for the efficient and professional service, it was a real help!
12th Mar 2021 (4 years ago)
J Oconnor
Wow, what can i say. Amanda had the most personal & professional viewing. Who supported us with viewing our new home. Such a personal experience. we felt so comfortable and at ease & Amanda was so knowledgeable. Then with follow up with Lisa, who made sure everything ran smoothly. Thank you for everything.
8th Mar 2021 (4 years ago)
L Townsend
Proactive, professional service. We had to move very quickly due to losing our house purchase. Dixon’s, in particular Amy, stepped up to the plate, and worked quickly and efficiently whilst always maintaining strict professionalism. Thanks to Dixon’s Redditch we had a roof over our heads once again
Tenant
25th Feb 2021 (4 years ago)
B Hopkins
After having no luck with letting our flat we contacted Dixons to assist us. Very quickly viewings began and applications were submitted. As of the weekend we have a new tenant!
Both Kate and Amey were thoroughly professional and provided top class service throughout the process.
Strongly recommend.
Landlord
1st Feb 2021 (4 years ago)
N Little
I have dealt with both the the lettings and sales departments at the Redditch branch of Dixons for many years. Most of the team have been there during that time too and so know the type of property I look buy, and my rental properties well. The sales team are very knowledgeable and responsive, and always keep me updated on the progress of a purchase or a sale. The lettings team have a robust system in place and therefore have always quickly found me great tenants, including for my properties that are outside of the Redditch area. Both the sales and lettings teams at Dixons Redditch provide a top quality service from start to finish. Highly recommended.
Landlord
28th Jan 2021 (4 years ago)
Anonymous Homeseller
From having previously purchasing my property with the Bromsgrove office and having brilliant service back then it went without that when selling i returned my business. the team by this time had moved to the Redditch office. straight from the start on valuation the team worked well which gave me the reassurance i needed knowing that things were being managed to the best it could especially with the pandemic. With moving my portfolio across to the other side of the midlands and having to deal with different agencies i can honestly say Dixons of Redditch blows them completely out of the park from all angles.
Seller
12th Dec 2020 (4 years ago)
J Jones
I have been renting out my property with Dixon’s for a number of years now. The service that I have been receiving from all departments has been very good. So when I decided to sell, Dixon’s was the obvious estate agent choice. The very good service has continued. The staff on the sales team are very helpful and have been very proactive. From my initial contact to getting the property on the market was very swift and painless. They secured viewings almost immediately culminating my acceptance of an offer just 8 days from going on the market. I have found all the Dixon’s Sales staff at Redditch to be very helpful, supportive and professional at all times. Thank you.
Seller
20th Nov 2020 (4 years ago)
A Lynch
I would just like to comment on the prompt and professional service offered to my family from arranging a viewing and going the extra mile to securing the property for us. I cannot recommend this company highly enough and especially the attention and detailed information given by the Sales Nogiater Amanda Kington cant thank her enough. Would highly recommend Dixons Estate Agents
19th Nov 2020 (4 years ago)
A Chambers
Amey & Kate are both amazing. Quick & very professional. We saw a property and 6 days later moved in. Quick smooth process and both so friendly. We had been let down by another estate agent and they restored our faith, very grateful for their service thank you both!
Tenant
30th Oct 2020 (4 years ago)
M Jones
Great experience with a friendly estate agent. Kept up to date through the whole process. Never any moments of doubt. Would highly recommend
17th Oct 2020 (4 years ago)
lee
Kate and the team at Dixons are great! Really helpful and supportive. Whenever we need them their support they are there thank you so much
6th Oct 2020 (4 years ago)
J May
This was the first time I have ever rented a property on my own. Both Kate and Amey were extremely supportive, helpful and patient throughout the entire process and very understanding of my personal circumstances and situation. They both moved mountains in order to help me secure the property I loved - and too this day still continue to offer me their help and support. I really can't express my gratitude and appreciation for all the efforts both Kate and Amey made for me - they are both extremely lovely people to work with, both highly professional and very efficient and made my first time renting experience very easy and non stressful. I honestly couldn't be happier with the service I received. Very happy :) xxx
Tenant
15th Sep 2020 (4 years ago)
J Jones
I have been renting out my property with Dixon’s for a number of years now. The service that I have been receiving from all departments has been very good. So when I decided to sell, Dixon’s was the obvious estate agent choice. The very good service has continued. The staff on the sales team are very helpful and have been very proactive. From my initial contact to getting the property on the market was very swift and painless. They secured viewings almost immediately culminating my acceptance of an offer just 8 days from going on the market. I have found Victoria and Amanda from Dixon’s Sales, Redditch to be very helpful, supportive and professional. Thank you.
Seller
2nd Sep 2020 (4 years ago)
K merry
I'm moving into rented accommodation which I found through Dixons Redditch. I rang the office and my call was answered straight away by a friendly and professional member of staff Amy. I was able to view the property the next day. I was met by Kate who is also friendly and professional. She answered any questions I asked and was back in touch that afternoon as promised. I was offered the property to rent which I accepted. Amy and Kate have been in touch all along, with any info I need to know, emails for tenancy agreements etc. Anything I need to ask I call them and they are always willing to help. Always being so kind, professional and helpful. I know I will in safe hands with Amy and Kate. Thank you both for your help and support.
Tenant
13th Aug 2020 (4 years ago)
S Monaghan
Used Dixons Redditch branch to view 2 properties our agent Amanda was fabulous. Well informed about the properties and the sellers. Our offer was submitted and we had a fast acceptance. They have been keeping us up to date with our sellers property search.
Buyer
16th Jul 2020 (4 years ago)
K Zab
Lovely Amanda managed to arrange replacement car for herself to be able to show us the property in very rainy day, before our holiday. And thanks to her our offer has been accepted ! The house is lovely and we can't wait to get the keys. All process went very smoothly.
Thank you so much Amanda !
Buyer
16th Jul 2020 (4 years ago)
M morris
I've rented two properties with Dixons and am about to go with a third. Each time there were multiple viewings arranged within days, of which they selected the best, did all the background checks and had a tenant move in double-quick. At every stage the process went smoothly and efficiently, with regular contact and updates. I always felt confident that the whole process was being well managed not only from my own point of view but therefore, and importantly, from my tenants point of view.
Landlord
13th Jul 2020 (4 years ago)
E Haines
Lisa, Amanda and Victoria have been absolute rocks throughout our sale process. They have represented us and our property well and supported us through what can only be described as a stressful process. They are extremely responsive, motivated and caring individuals. Thanks for being such a great team.
Seller
8th Jul 2020 (5 years ago)
Anonymous Tenant
Fantastic process! Kate was professional and assisted us with our application. We are now moved in and love the property!
Tenant
28th Jun 2020 (5 years ago)
M Holloway-Onfido
This is the second time that I have engaged the lettings team, the service that I have received as a landlord has been outstanding. Kate knows the market exceptionally well and takes time to understand my requirements. Kate visited the property promptly and made short work of setting up the advertising and finding the right tenant. Through out the entire process, both Kate and Amey communicated letting me know exactly where we are in the process and ensuring next steps were crystal clear. The team secured a tenant within a week, making everything seem very easy. Being a landlord with a very small property portfolio I can 100% recommend the Dixons Redditch lettings team.
Landlord
18th Jun 2020 (5 years ago)
S cox
Fantastic service by all at Dixons Estate Agents Redditch, special shout out to Amanda & Victoria.
Viewed two properties with Amanda, who was extremely professional & gave great communication throughout.
Both ladies have been so helpful on the phone everytime and have gave a high level of customer service.
Thankfully we have had an offer accepted on a property with Dixon’s and the after service so far has been great.
Couldn’t recommend Dixon’s enough & cant wait to use them again in the future.
Thanks again all :)
Buyer
19th Feb 2020 (5 years ago)
C Dunn
Lisa Aston-Hughes and her amazing team recently dealt with our house sale. Both Lisa and Victoria looked after our every need in the most professional and friendly manner. Nothing was too much trouble at all! The photographs were professionally done and the house was sold in just 12 days and on the 4th viewing! They made the sale of our property as easy as they could for us! Well done ladies!!! I can highly recommend them!
Seller
18th Feb 2020 (5 years ago)
S Elizabeth
Fab experience renting from Dixons! Quick and easy process - Was all settled in near enough the same week. Can't recommend them enough for their friendly and helpful ongoing customer service! Especially Amey who ensured I had a seamless move. Thanks again girls!
Tenant
15th Feb 2020 (5 years ago)
L Berridge
I cannot speak highly enough of the service we received from Lisa and her team at Dixon's Redditch. We sold and bought through them. From start to finish, they were extremely professional, very personable and kept us informed of progress made. We were part of a long chain which complicated things somewhat, but Lisa ensured that she liaised with the appropriate people to keep things moving and keep any delays to a minimum. I would definitely recommend Dixon's Redditch to anyone looking to buy or sell a property. Thank you Lisa and all involved in our sale/purchase, especially Victoria and Amanda.
Seller
5th Feb 2020 (5 years ago)
F Club
Great service, for both selling and purchasing. We would definitely use them again, and recommend them to all our friends & family. Definitely relieved any stress & helped massively in negotiations, Thank you Dixons - in particular Lisa & Victoria!
Seller
5th Feb 2020 (5 years ago)
W Bishop
Thanks for finding our new tenants quickly and for a good service with prompt accurate communication. If only all my letting experiences were as good.
Landlord
16th Dec 2019 (5 years ago)
K Phillips
We used Dixons Redditch to move into our new home. We have been renting for over 6 years and this has been the best experience we've ever had. Amey was fantastic, easy to contact and really helpful. We are very happy in our new home and would definitely recommend Dixons in Redditch to any one looking for somewhere to rent.
Tenant
8th Dec 2019 (5 years ago)
N Robinson
As a first time landlord, I found the staff at Dixons Redditch extremely helpful, professional and above all competent.
They went above and beyond to make the process as simple and painless as possible. They clearly know the local marketplace intimately.
I would also pass a special thanks to Kate for dealing with all my daft questions and Aimee for staying so late on a Friday to deal with my gas safe report!
I would highly recommend them.
Landlord
8th Nov 2019 (5 years ago)
H Summerill
Excellent, friendly service from Amanda & Victoria - made viewing the property and the sales negotiation stage really smooth, and then going on to help secure our dream home! Thank you so much.
Buyer
10th Oct 2019 (5 years ago)
A Smith
The Dixons Redditch team were excellent and I would recommend them to anyone selling property in Redditch. They were very professional and committed. They also provided an essential role in keeping all informed of the progress of the sale right through to its completion and when necessary nudged other parties in the chain into action. They delivered a quality service which I have not had previously from other Estate Agents.
Seller
10th Oct 2019 (5 years ago)
Anonymous Home Buyer
Excellent service, very friendly and helpful sales negotiator, who made viewing the property and negotiating buying really smooth.
Buyer
10th Oct 2019 (5 years ago)
B Petrov
I can only join the rest of 5* reviews and say big Thank You to Kate, Amey and the rest of the team. The professional advice and approach of Kate was the key to my journey to become a landlord.
I'm sure my tenants will be happy with them too.
Landlord
26th Sep 2019 (5 years ago)
K Cullum-Hanshaw
I cannot rate this branch highly enough, after an extremely disappointing experience with our previous agent Amey and Kate have been a true breath of fresh air. They have kept us up dated at every stage and have been clear and concise about processes and fees at all points of the process. On top of all of this they have found us tenants quickly and efficiently! A pleasant and friendly but very professional service.
Landlord
25th Sep 2019 (5 years ago)
J Haslewood
After trying a local independent agent in Redditch to sell my property I was left feeling completely dis-satisfied. I then instructed Dixons Estate Agent and from the outset the level of customer service was impeccable, communication from the whole team from start to finish was brilliant , nothing was too much trouble
They marketed my property and generated interest straight away until the point they effectively negotiated an offer I was happy with. The service was smooth and friendly and I would have no hesitation to use them again in the future. A big Thank you to DIXONS’
Seller
10th Jul 2019 (5 years ago)
K Aston
Fantastic company!
Used all their services; mortgage advisor, estate agent and Conveyancing solicitor.
Jason Cooper was brilliant at sorting our mortgages, will definitely use him again! He found us the best deals and helped along the way.
Lisa Aston-Hughes and team were great at helping search for properties and showing us round.
Then they also advised us to use Countrywide Conveyancing; Samantha Burke was fantastic. Helped us each step of the way with our purchase. The portal made it easy and accessible. Quick responses and explained well communication from all.
Kate freeman and Amey have been great on the Rental side, found us lovely tenants quickly, great service and made it less scary for first time landlords.
Will definitely be using all again!
Couldn’t be happier with all services!
24th Jun 2019 (6 years ago)
J Harris
We moved into our rental property at the end of March and cannot fault any aspect of the service that was provided. Kate the lettings manager and Amy who moved us in were exceptional right from the first point of contact. Quick to return my calls, organise viewings, give feedback and explain everything in a way that we understood having not rented for a few years. They were friendly, kind, understanding and went above and beyond in every way. If I were ever to have a property I needed to rent out I would have no hesitation to use the team at Dixons in Redditch.
Tenant
16th May 2019 (6 years ago)
Dan
The Team at Dixons Redditch have been brilliant ! Victoria has bent over backwards to help find us the perfect home . We were given honest , appropriate advise about the buying process. THANK YOU !
Buyer
15th Apr 2019 (6 years ago)
J PHILLIMORE
Myself and my partner are now renting a property through Dixon's countrywide, the whole experience was painless, right through the viewing to getting the keys.
Amey Taylor Randle was an absolute star, explaining all the details and following up with numerous phone calls.
Kate Freeman was also fantastic on the day of getting our keys explaining all the paperwork and things we needed to do.
This was my first time private renting and if i could choose a team to help me again it would be the Dixon's team.
We both Thank you for all your help .
Tenant
12th Apr 2019 (6 years ago)
P Baker
Outstanding staff, one and all.
Went beyond what is normally expected to help us deal with a new house purchase that had its difficulties, through no fault of theirs.
Positive attitude kept up even when things seemed at their worse, which gave us the confidence to continue and see through to completion.
Professional throughout, and would stay in contact on a regular basis. Dealing with the Builders to ensure that everyone was Happy.
Easy to get hold of, when needed and if one Person was not available they would pass over to another member of Staff who was more than capable.
We Cannot Praise Dixons at Redditch Highly enough.
To single one member of staff out would be unfair and unkind to all the others who put so much effort in for us, a great team effort by all.
Our sincerest thanks for all your efforts
Peter & Julie Baker
Buyer
11th Apr 2019 (6 years ago)
V Moseley
I have recently sold my property with Dixons and the service I received was outstanding from beginning to end. Laura initially valued my property and was extremely professional and knowledgeable. The whole Dixons team kept in touch on a regular basis and sold my property within a week for over the asking price. Highly recommended and would definitely use them again!
Seller
10th Apr 2019 (6 years ago)
J Harper
Brilliant agency when renting a house. We have just moved in and had a few complications, non fault of the agency. Amy, senior letting advisor was brilliant through the whole process. Getting back to me instantly with any calls and checking everything was getting sorted. Quickest and most efficient agency I've dealt with.
Tenant
19th Mar 2019 (6 years ago)
D Williams
We recently used Dixons for the sale of a property.. Laura and her team managed to secure a sale very quickly. When that sale fell through as no fault of Dixons then she managed to quickly secure a second sale.
Laura was very enthusiastic and professional throughout and the team were always available to answer any queries. I would highly recommend them.
Seller
22nd Nov 2018 (6 years ago)
E Widdows
Fantastic service at Dixon’s, sold my house on the first day of viewings! Would highly recommend, excellent communication from start to finish.
Emma
Seller
12th Nov 2018 (6 years ago)
A Lewis
I have been a tenant through Dixon's, I have always found them to be extremely professional but friendly at the same time. It's a shame I'm moving property as they have always been supportive. I would recommend to any landlord or tenant! Brilliant! ????
Tenant
7th Nov 2018 (6 years ago)
C Middleton
Highly recommend the team at Dixon’s for selling & buying! We’ve used Lisa & her team to sell our last 2 houses & they have done a fantastic job both times. Sold quickly & got us the best price. The team kept us informed every step of the way & dealt with every little query professionally. Nothing was ever too much trouble. Lisa helped us to ensure the sale & upward chain progressed smoothly to completion. Thank you so much for everything & we would never use anybody else to sell our house.
Seller
18th Sep 2018 (6 years ago)
P Wood
Great team who helped me secure my ideal property for my wife and I. They liaised with the landlord promptly and were very appreciative of my needs.
Tenant
24th Aug 2018 (6 years ago)
E Payne
Kate and Lianna were great and quickly found tenants for the property, the whole process was simple and efficient. After previously managing the property rental myself I can safely say I wish I had used them all along and I am extremely happy with the service they provide.
Landlord
23rd Aug 2018 (6 years ago)
Z Wheeler
I used the letting department at Dixons to rent in redditch Kate & Liana were efficient & friendly and assured I was set up in my new home. Safe to say I’m loving it and really appreciate all the help both of them provided me when searching and making my decision.
Thanks again girls, the best company around !
Tenant
23rd Aug 2018 (6 years ago)
R Maher
Cannot thank Lianna and Kate enough. They listened with understanding and tackled every obstacle promptly. I was continually kept up to date either via email or by phone. They put my mind at ease throughout the whole process. In less than a month they helped me secure this perfect home for my family. Thank you girls I highly recommend you.
Tenant
23rd Aug 2018 (6 years ago)
G F
I used the letting department at Dixons to rent one of our properties out. Kate & Liana were efficient & friendly & got our propertied rented quickly. Would highly recommend & will only use these guys in future...
Landlord
2nd Jun 2018 (7 years ago)
J Donegan
Kate and Lianna were fantastic when we were looking for a property to rent. They were helpful and supportive at all times. Thank you both so much.
Tenant
1st Jun 2018 (7 years ago)
M Ward
As a landlord I've used the branch over several years and I'm always pleased with the help, support and knowledge of the team.
Landlord
22nd May 2018 (7 years ago)
N Drozario
Great service from Kate and Lianna. Always very helpful and friendly.
8th Apr 2018 (7 years ago)
S Yeng
Lianna has been a pleasure to work with, she has been very helpful & extremely efficient. I highly recommend the Dixons team.
4th Apr 2018 (7 years ago)
S Wilson
Kate and the team at Dixons do a fantastic job of finding tenants for our rental properties in Redditch. They organise everything in a very friendly and professional manner, from finding the tenants, doing the viewings and carrying out all the background checks for us. As landlords this service is so valuable and we have confidence in their judgement and abilities. We would recommend any landlord to use Dixons.
Landlord
1st Mar 2018 (7 years ago)
S Cother
Stop looking! Dixons are THE best estate agents in Redditch by far. I have used them repeatedly over the last 5 years to buy and sell. Each time I put them against several other estate agents who talk the talk. Other agents promise viewings but they never happened.Dixons GET THE VIEWINGS through the door and they always sell. The longest it took them was 6 weeks with the one sale,other sales quicker. If they dont have much in the office for sale it is simply because they sell so fast.The girls in the Redditch branch are genuinely friendly and passionate about selling your property. I think they really could sell a fridge to an eskimo.
Seller
16th Nov 2017 (7 years ago)
M Wood
Having found a house through Dixons I met with Alex Hodson to discuss my mortgage options having become frustrated with my bank. Alex was thorough, honest and effective- he found me a mortgage within 24 hours.
As a first time buyer he helped explain all the options and found the best deal we could get, and took the hassle out of the whole process. I was admittedly reluctant at first (who wants to pay for something that in theory you can sort directly with a bank) but Alex was more than worth it, his service gave me peace of mind and helped me through what turned out to be a long sales process.
He has since advised me on insurance, and is always responsive to my questions/issues. I would absolutely recommend him (and Countrywide) to friends and family as a result.
Buyer
5th Oct 2017 (7 years ago)
L Payne
Fantastic service from Lisa, Victoria and Laura - found me a house before it even hit the internet! Thanks all!!
27th Jun 2017 (8 years ago)
B Grimshaw
I have just completed remortgaging my property through Dixons Redditch with Alex Hodson, Mortgage Consultant from Country Wide. The service we received was second to none, everything was dealt with in a timely fashion, with each process clearly explained, any delays caused by third parties Alex was quick to hasten. Not only did Alex get us a great deal on our new mortgage but he has knocked several years off of my repayments. Alex has also overseen the renewal of our buildings, contents and life insurance, securing us a great deal that covers exactly what we need. Alex has always been on hand to answer any questions or deal with any issues encountered. I highly recommend this branch and Alex Hodson and will most certainly be using again.
16th Feb 2017 (8 years ago)
J Moore
I first met Alex (Mortgage Advisor) in the Solihull Branch as this was most local to me. Even though he moved this was not an issue and he always made trips over for any appointments. My mortgage journey was a little longer than anticipated but Alex was informative and patient all the way through. I was shocked at how much time Countrywide spend with you helping you and at any point you can just walk away. Alex ensure I was uptodate at every possible time. There were a few blips along the way but Alex persevered and worked tirelessly to sort these out. Alex is a personable Mortgage Advisor. He knows his job and I would never any reason not to recommend him or use him again.
30th Dec 2016 (8 years ago)
J Couper
I found Laura at Dixons to be extremely helpful, she gave me honest feedback and help on how to ensure that I was successful with the offers I was making on houses. Out of all of the estate agents that I registered an interest with, she was the one who wanted to go the extra mile to ensure that I was put in touch with properties that were of interest. Nothing has been too much bother, even putting in time on her days off to ensure that she helped me. Highly commended. I also found that when the house was bought, the rental team were equally as good and found a tenant before the contracts were exchanged!
Buyer
9th Dec 2016 (8 years ago)
H forever
I approached Dixons mortgage adviser Alexander as a second option but in the end I preferred to go with Dixons.
In our second meeting we lodged mortgage application and approved with in 2 days.
As a first time buyer and being a contractor(less than 2 yrs of account) it's very hard to get mortgage application approved with high street banks.
With Alex's perseverance, he managed to get it approved with high street bank in 2 days which is remarkable.
He is helpful and informative. I recommended my friends already.
Don't take my word(it worked for me) and it might work for you as well.
Once again Thanks for your help Alexander
Buyer
8th Nov 2016 (8 years ago)
V Nolan-Kee
Fantastic lettings team. Kate worked tirelessly to ensure a quick and smooth move. Curved balls were thrown her way and she still provided the best service imaginable. And a lovely touch at check in when I was given the lovely card. Such a nice touch. Dixons are the 3rd lettings company I have dealt with and by far the best. Thank you so much! Highly recommended
Tenant
17th Oct 2016 (8 years ago)
P Adeleye
A massive thank you to Alex who worked tirelessly to help me finally purchase my property. An exceptional, above all expectations service!! I will not hesitate to recommend Alex to my family and friends, and I will surely seek his expertise in the future when purchasing another property.
Many Thanks!
Buyer
13th Oct 2016 (8 years ago)
C Guest
Dixons assisted with the sale of my property and were extremely tenacious in getting me viewings and also the communication from them on feedback and keeping me informed once we had agreed a sale was excellent. Special thanks to both Laura Mallon and Lisa Aston-Hughes who were amazing throughout the whole process in regards to keeping me up to date and chasing where required. I would not hesitate to recommend Dixons for anyone wishing to sell a property and would definitely consider them in the future.
Seller
22nd Sep 2016 (8 years ago)
J Couper
I found Laura at Dixons to be extremely helpful, she gave me honest feedback and help on how to ensure that I was successful with the offers I was making on houses. Out of all of the estate agents that I registered an interest with, she was the one who wanted to go the extra mile to ensure that I was put in touch with properties that were of interest. Nothing has been too much bother, even putting in time on her days off to ensure that she helped me. Highly commended.
Buyer
30th Aug 2016 (8 years ago)
A Stone
I have received excellent service all round, the mortgage consultant was very helpful and found me a great mortgage deal. The sales team were all very welcoming and found me my perfect home! The service all round has been excellent. Thank you so much!
Buyer
26th Aug 2016 (8 years ago)
M Sowden
The service providedby the whole team at the Redditch branch was exemplary from start to finish. The manager, Lisa responded to every query I raised in a timely and professional manner and no matter who I spoke to whenever I called the office, they knew exactly what was happening and always dealt with me in a very friendly and professional manner. We were originally selling our house via a part ex but when we pulled out of that process Lisa and her team supported us and managed the relationship with the purchaser to ensure the sale was protected I would have no hesitation in recommending Dixins at Redditch to anyone looking for a reliable, professional and competitive service with a real personal touch.
Seller
15th Aug 2016 (8 years ago)
K H
I sold my house with Dixons Redditch! The service I have received from all of the team at Dixons Redditch has been great. After a very dismal experience with two local agents who both "tried" to sell my house, I eventually turned to Dixons and really wish I had done so earlier. They gave me practical advice on how best to present my home, how to make it appealing in pictures, and when viewers came in person. They worked with me, providing feedback, stats and the level of communication which I wanted. They didn't shie away from giving me difficult feedback either, such as information about the market in relation to my asking price, and they sought to understand the reasons and urgency behind my desire to sell and took that into account when delivering properly personalised advice to me. Yes, they are more expensive than the local agents I had initially tried, but it seems you do get what you pay for! I have also used Countrywide Mortgage Services and Becky Lea has been amazing - great service! I elected to take advantage of the enhanced marketing package and whilst I don't think we ever got the video tour to work (which is actually a voice over to a series of stills) it was worth every single penny of £149. Viewers commented on the quality of the pictures and how much they had wanted to see the property after viewing them. The professional photographer meant that colours were sharper and brighter and shots were from a better angle. As well as all this it included access to the Countrywide Conveyancing Services fast track service and CCS have been extremely efficient...great service yet again.
Seller
29th Jun 2016 (9 years ago)
A Hodson
Myself and my partner used dixons services including mortgage service to purchase our first home and we can't thank them enough for everything they did. Very professional and more than helpful friendly service. Would highly recommend them to everyone!!!! They have the WOW factor of estate agency!!!
Buyer
18th Mar 2016 (9 years ago)
B Williams
I used the services of their financial advisor Jason Cooper, Jason made the whole experience of applying for our mortgage so easy. Jason discussed with us all our optons and by using his skills and knowledge he found us a fantastic mortgage deal.
The whole experience was a pleasure, I wouldnt hesitate in using Jason again if ever the need arised to move home.
9th Feb 2016 (9 years ago)
F Heath
Very positive experience so far. Victoria visited us on Saturday morning and we found her to be knowledgeable, friendly and enthusiastic about our property. She had come prepared, knew about the area and valued the property correctly in our opinion. She had already searched their database and informed us of clients that would be interested in viewing. I'm very pleased to say she was not wrong and we sold our house the same day!! I have already been into the office to start the ball rolling and found the whole team to be very helpful and friendly. I would not hesitate in recommending Dixons to anyone thinking of selling their house.
Seller
2nd Oct 2015 (9 years ago)
M Ward
What a great service - I was looking for a property to buy and rent out and Dixons provided me with great advice and assistance throughout. The attention to detail was exceptional having experienced other letting agents services in the area. If your a 1st time land lord I would strongly reckoned talking to Shariane in detail as she has a wealth of experience of the local market. I now have two properties rented out through Dixons and aim to add more as and when I can.
Landlord
23rd Dec 2012 (12 years ago)
D Sidwell
As a landlord, I have used Dixons in Redditch twice this year for 2 rentals and also bought 1 property from the Bromsgrove office. Whilst some may perceive Dixons as 'pushy' (former review) - my experience has been extremely positive. It's true Dixons has a unique business strategy as far as sales goes, but that's so refreshing in this industry and I would describe this more as 'tenacious, motivated, consistent'. Yes they are sales-driven, but what I have found is that this means they go the extra mile and deliver on their promises. This is a massive advantage when they are working for you either as a landlord or a buyer.
As a landlord, I am fussy about who I rent to, so turn down a lot of applications. What Dixons (Sharaine,Maria and formerly Sarah) did extremely well, was to listen to and respect what I wanted and had endless patience with my deliberations over tenants! What I valued was that whilst they did challenge some of my thought processes, they did it in a very positive and constructive way - but always supporting what was important to me. At all times, despite their own agenda, they made it very clear that they wanted me to be happy with the tenant before I accepted - so it felt like they were on my side. They gave great clarity on specific issues such as references, contracts etc. so I knew exactly what my options were.
What Dixons excel at is the customer relationship - and do the cross-selling thing very well too (Sharaine remembered we wanted another property and picked up on one for us via Bromsgrove Sales) - they are also very good at follow up - I love an agent who does what they say they will - makes all the difference when an Agent is pro-active, steps back when they need to, but takes control when they need to.
Having tried other agents in the area, I have to say Dixons have been the most professional to work with - put your trust in these ladies ....they won't let you down!
Landlord
18th Dec 2012 (12 years ago)
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