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- Entwistle Green - Crosby
Entwistle Green - Crosby
Closes at 6:00pm
86 Coronation Road, L23 5RH
Entwistle Green's extensive network spans from Merseyside to Lancashire, providing insightful advice on properties to sell. The Crosby branch is strategically positioned to ensure comprehensive support throughout your property journey, with a commitment to exceptional service.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Entwistle Green - Crosby Reviews (170)
Have you used this agent?
88%
2%
1%
2%
7%
All (170)
Seller (30)
Buyer (36)
Landlord (35)
Tenant (32)
General (37)
cat
Louisa and Sam were professional and friendly, thank you ????
28th Oct 2024 (21 weeks ago)
K
My experience renting a property through Entwistle Green from initial contact to final completion was exceptional. Initially Sam, but mainly Louisa, could not have been more accommodating and helpful. Louisa in particular went out of her way to make sure that the paperwork and access to the property, including two visits, was always done in a timely fashion and was beyond my expectations. My queries were promptly answered either via phone call or email and I found them to be superb from day one. Would recommend without hesitation.
Tenant
24th Oct 2024 (21 weeks ago)
Anonymous Homeseller
Unfortunately did not sell our house with this estate agents.
Seller
17th Oct 2024 (22 weeks ago)
K Traynor
Had no issues with them. Both Louisa and Sam were super helpful and responded quickly to any queries we might of had. Both myself and my partner are incredibly happy to have found our forever home. The whole process was super speedy and they supported every step of the way!
Buyer
13th Oct 2024 (23 weeks ago)
N Towner
I used Entwistle Green, Crosby, for the first time renting out my property. Both Sam and Louisa couldn’t have been more helpful and patient. As it was our first time becoming landlords there was a lot of unknown territory and they were alway to answer any questions. I couldn’t recommend them enough.
Landlord
4th Oct 2024 (24 weeks ago)
A Williams
I have recently secured a property to rent with Entwistle Green and couldn’t be happier with the service. I dealt with Louisa from start to finish and she was so friendly and helpful. Thank you so much
Tenant
16th Sep 2024 (6 mo. ago)
J Palmer
Shocking service, was told by Harriet in an email and in person my property was worth 350k I said that was too high, we agreed on 300k. Pictures were shocking, and had an orange tobacco stain look to them, which lots of my friends also agreed. I mentioned this to Harriet, but her reply was, “ oh I think they are nice” and they did nothing about them. I also had to contact them many times for getting the description wrong, which took them around 3/4 times to get right. In 8 months I only had 5 viewings and one of those was a lady looking for a bungalow and my place has five flights of stairs. They new my circumstances in regards to my abusive ex, but caused so much trouble between us and lied to him, this resulted in him taking me too court, I had to show emails to prove EG was lying and it was basically thrown out, but myself and the ex still had costs to pay. Stephen the manager was rude and flippant and did not like to be wrong. I found them lazy, unprofessional and all lacked in experience, my property is worth 280-290k and Harriet valued it at offers over £350, that’s a 70k difference… not a single clue, but they told my ex that I was wanting more, causing him to get angry as it was not selling, and he thought it was because of me. Not the fact EG had overpriced it, and did not focus on the right type of buyer. Also they said it was finished to a high standard, when I t was half renovated. Then giving me the feed back from the people who views it saying, “ oh there is too much work” if they would of explained to the people there was work that needs doing then my time would not of been wasted!!
My Ex took me to court, as the house was not selling and said Stephen was telling him I was delaying things, which was a lie… I got to see the emails Stephen and Harriet had been sending him, absolutely shocked at how they tried to play us off against each other.
They also said they were trying to call me to discuss lowering the price again… lies!!!, I showed my call logs, and proved they never tried to call once!!
Harriet at our first meeting said offers over 350k and sent me the official valuation in an email… then she got back in touch saying the value is more around 315k , then they come back to me after we signed at 300k …she just did not seem too know what she was talking about, this was beginning to frustrate me and loose faith in them.
We had NO interest at offers over 300k so we spoke about reducing it to 290k ( which is what all other estate agents put it at)
But once I was in court EG said they wanted to reduce it again to 280k this was only a few weeks after we reduced it to 290k and they said to my abusive Ex that they tried and tried to call me….. absolutely shocked and disgusted in their lies, Like I said, I showed the Barrister my call logs… no messages, no voicemails, no emails or missed calls from EG ….Absolutely shocked and disappointed in them both, especially after me letting them know how me and my daughter was living in fear of my Ex.
I also gave them a key to do a viewing and told them my teenage daughter might be in, so when you let yourself in please make sure you let her know first.
When I got home my daughter said she was lying on my bed and a strange man walked into the bedroom and she was traumatised and got the shock of her life, then she seen another man walking towards the bedroom… they both turned and walked back downstairs…. My daughter said they did not let her know they were in the house and the person doing the viewings was letting them just walk around the house by themselves. I was absolutely fuming with them. They could not even follow a simple instruction,
We have now took our property off EG and placed it with another agent, I’ve already had a better and more professional experience with this new agent, and hopefully they will sell my house without the drama and added expense that EG has caused.
On a positive note, the rest of the girls in EG were lovely and could be helpful.
Seller
6th Sep 2024 (6 mo. ago)
S Kay
Highly recommend everything about this branch. They have been amazing from start to finish. All the staff and incredibly polite. Louisa went above and beyond for me to secure a flat and I couldn't be happy with everything, she was so lovely and understanding. They even gave me a lovely move in welcome box filled with goodies.
Tenant
14th Jul 2024 (8 mo. ago)
D prytherch
Big thanks to the letting Agents, couldn’t be more helpful especially Louisa and Sam, provided all the information needed, and were there to answer any questions I had, thanks
Landlord
8th Jun 2024 (9 mo. ago)
C Gissing
Louisa and Sam always look after me and my business. Good people!
Landlord
31st May 2024 (9 mo. ago)
P Davies
Very good , very helpful! Made renting very easy. Thank you especially to Louisa and Sam!
Tenant
28th May 2024 (9 mo. ago)
M (MD)
Louisa and Sam were both extremely helpful and a pleasure to deal with. They were both very friendly, professional and ready to help with any problems we had which made the whole move easy and stress-free. Can’t speak highly enough of these two and I can strongly recommend using Entwistle Green.
28th May 2024 (9 mo. ago)
Curlyman83
Took longer than I’d hoped to sell my property but Anna was absolutely amazing from start to finish. No query too big or too small and always on hand for help and advice. Fantastic service ????????
Seller
16th May 2024 (10 mo. ago)
Q _lx
Me and my partner are moving into a new property and louisa and sam have been so helpful and amazing from the start of our process to now i honestly couldn’t thank them enough. Truly care about clients and go above and beyond.
16th May 2024 (10 mo. ago)
H Maudsley
Maggie has been amazing the whole way thru. She has kept me upto date with different properties available and worked so hard around my schedule to get me viewings that suited us both. She was even so excited for me when my offer got accepted ???? Thank you so much. Would definitely recommend xx
Buyer
16th May 2024 (10 mo. ago)
G Murphy
We purchased our hosue through the Crosby branch, the team, especially, Anna was really supportive thorugh the whole procees. She kept us up to date regularly. Thanks so much
Buyer
16th May 2024 (10 mo. ago)
L Lange-Nielsen
Very nice and kind people work here! ????????????
16th May 2024 (10 mo. ago)
Diane
My experience at entwistle green has been amazing I would certainly have no hesitation in recommending Maggie from entwistle Crosby.
Nothing was too much trouble for Maggie and I found her very personable and very professional at all times, such an asset to entwistle green ????????????????
16th May 2024 (10 mo. ago)
B Gamage
Samuel Jordan and Louisa did a great job to find us a place to rent in Crosby and your service is superb. Thank a lot for the great service and looking forward to work with you both for my future housing needs. Thank you.
Tenant
14th May 2024 (10 mo. ago)
S steens
Louisa and Sam have been amazing with our process of becoming a tenant, really informative and answered all of our questions no matter how big or small! They kept us up to date the whole process and have been really friendly and professional the whole way! Would definitely recommend ????
Tenant
14th May 2024 (10 mo. ago)
M Amos
Was looking for my first house to rent with Entwistle Green Crosby. Everything was professional, quick & very organised. Very special thanks to Louise & Sam were very helpful dealing with any queries and made sure to keep me updated along the way!
13th May 2024 (10 mo. ago)
S rajesh
We had a very nice experience with Entwistle green Crosby in getting a nice house for rent. Everything was so professional, organized and quick. And very special thanks to Sam who was so helpful in dealing with our queries.
Tenant
2nd May 2024 (10 mo. ago)
A Simon
Louisa at Entwistle Green was fantastic and very professional to deal with renting out my flat. The team did everything really quickly, got the photos done and got the flat advertised, they sorted out lots of viewings within the first couple of days and found a tenant for me at a good rent very quickly, I can’t recommend highly enough.
Landlord
22nd Apr 2024 (10 mo. ago)
E Elabed
I am going to be renting a property from Entwistle green shortly and Louisa from the Crosby office has been fantastic answering all my questions and has always responded so quick. Couldn't of asked for a better service.
Tenant
26th Mar 2024 (11 mo. ago)
N Fraughan
Entwistle Green Estate Agents in Crosby. Absolutely amazing especially Sam he got me my forever home with no hassle and he's a really nice man
Buyer
12th Mar 2024 (1 year ago)
C Rodgers
five stars to Sam and Louisa. At the Crosby branch with thanks for a couple of good lettings
Landlord
1st Mar 2024 (1 year ago)
J Hatton
I recently had a fantastic experience with Entwistle Green Estate Agents in Crosby. The level of professionalism and expertise displayed by their team was truly commendable. From the initial consultation to the final stages of closing the deal, the staff at Entwistle Green were proactive, responsive, and went above and beyond to ensure a smooth and efficient process.
22nd Feb 2024 (1 year ago)
L lou
Really helpful when purchasing a property through them and it became complicated.
Buyer
1st Feb 2024 (1 year ago)
B Changfoot
Absolutely brilliant service. Thanks especially to Samuel Jordan who held our hand all the way and went beyond to help us secure the right property. Thanks Sam you are a star and a real asset to Entwistle Green!
30th Jan 2024 (1 year ago)
S Hunt
The rental process with Entwhistle Green has been really smooth so far. They seem reasonably priced and so far they have been very fast to respond and very helpful. Sam has been quick to respond and knowledgeable.
Tenant
24th Jan 2024 (1 year ago)
S hosford
Having worked with different estate agents within the area regrettable that Entwistle Green were the ones selling the house we wanted to buy. We found them to be unprofessional, difficult to work with and made the process ( which is already stressful) much more difficult.
We believe they work in their best interest and not in the interest of either the buyer or the seller.
Buyer
22nd Jan 2024 (1 year ago)
J Backland
A Big Thankyou to the Crosby office letting staff, Louisa,Sam and Sarah. Professional and knowledgeable at all times. Would definitely recommend them. ????
Landlord
20th Jan 2024 (1 year ago)
T Bell
Amazing service. Helped from start to finish with excellent communication. Thanks for finding our forever home
Buyer
18th Dec 2023 (1 year ago)
H Finney
Louisa put our property to let on the market and within a few days we had lots of viewing’s booked in. The potential Tenants she sent to the property were all good quality and Louisa was able to explain their circumstances to us. This really helped us to pick the right tenants. The process was smooth and easy and I can’t thank Louisa and the rest of the staff enough and will be recommending them to all family and friends.
Landlord
13th Nov 2023 (1 year ago)
Anonymous Homeseller
I am happy with the service I have received so far.
Seller
19th Oct 2023 (1 year ago)
K Dilrukshi
Hi I would say The Entwhistle team is the best letting agent team in Liverpool. I can tell this withought any doubt Because I have contacted many agents during the time of searching a house but never found a best service like this.
Specially Mrs.Serah was giving me her fullest support and she understood my situation as i am a new arrived working mother with three little children. I felt like she is like a my family member the way she treated me whenever I wanted a support. She was given me the tremendous support to full-fill my dream to be in a lovely house. Also Samuel was in a contact always with all the documentation process with a quick response. Highly appreciated! Keep going with your all good qualities, it means alot to a customer who will be helpless in this matter.
We settled in our palace within a short time because if their support.
May God bless you to all the team and our prayers are with you always.
Good Luck !????
Tenant
29th Sep 2023 (1 year ago)
P patel
Great Service by Sarah and Samuel. They are very professional and find the tenant in a timely manner. Much Appreciate your help as always. Thank You!!
Landlord
26th Sep 2023 (1 year ago)
Anonymous Homeseller
They are exactly like many estate agencies. I've bought and sold over ten times now.
All action at the beginning, over estimate, and lack of feed back.
Seller
17th Sep 2023 (1 year ago)
SUREKHA
Amazing service and speed from Samuel and Sarah in renting my flat in Waterloo. As a landlord looking for an efficient and great service I would highly recommend them to let out properties .
Landlord
12th Sep 2023 (1 year ago)
C Associates
Great service, found a tenant for us very quickly. Sam and Sarah were extremely helpful throughout the whole process. Would definitely recommend.
Landlord
2nd Sep 2023 (1 year ago)
J Temple
The letting of my property was dealt with by Samuel he gave a great service he explained everything clearly the whole process was all completed swiftly
I would recommend Entwistle
Landlord
1st Sep 2023 (1 year ago)
J Landry
Smooth process from start to end when letting my property out, great support throughout from Alex, Sam and Sarah.
Landlord
4th Aug 2023 (1 year ago)
J Zyl
Thank you so much to the rental team at Entwistle Crosby for helping us move into our new rental. Sarah, Alex and Sam were amazing, always friendly, very professional and extremely helpful. Excellent service. Thank you
Tenant
7th Jul 2023 (1 year ago)
K Thomas
Fantastic service from Alex and Sarah, and Samuel, who from when we enquired about the property, right throughout the process, always assisted and communicated with us, we have our house and are extrelemey happy with the service they provided
Buyer
31st May 2023 (1 year ago)
V Parratt
Great service from Louisa throughout our long, drawn out sale. Our buyers lost their buyer twice but Louisa kept us up to date with regular emails. She liased with ourselves, our buyers and all solicitors. Thanks very much Louisa. I thoroughly recommend her.
Seller
23rd May 2023 (1 year ago)
I Straume
Just bought our family Dream home and Louisa Stewart was the most responsive and best estate agent I have come across, always on top of everything even through our lengthy delayed chain process, she stuck around and was always there. Couldn't be more happier with the service and recommend enough! If I could I'd give 10 stars!
Buyer
22nd May 2023 (1 year ago)
C coventry
Fantastic service. Would highly recommend. Sam, Sarah and Alex done an excellent job, they were very thorough and informative.
20th May 2023 (1 year ago)
M Bond
Louisa was brilliant throughout the whole process of us buying our new and 1st home
Buyer
26th Apr 2023 (1 year ago)
P nyamande
Thank you for the expedient manner in which all the processes were done from viewing the house to moving in. We are very happy and satisfied with the services offered to us and would recommend you guys any day of the week.
14th Apr 2023 (1 year ago)
R Griffin
Thank you to the Entwistle Green Team Crosby!! You have all been outstanding. I have no hesitation in recommending your services.
EWG Crosby were recommended by family for being in touch with market conditions, good pricing and having a great client base of buyers and tenants. As so frequently happens with property things didn’t go smoothly but from valuation to their comprehensive property services they have been by my side every step of the journey. The whole team have provided solutions and assistance with patience and expertise. Most importantly piece of mind that comes from engaging high quality professionals.
Seller
8th Apr 2023 (1 year ago)
S Mulrooney
Excellent service provided by Alex O’Shea, kept me updated throughout and a really smooth process. Friendly and customer service has been excellent thank you for all your help. You’re a credit to the firm.
4th Apr 2023 (1 year ago)
Anonymous Tenant
Sam and Sarah were very professional and helpful all the way. I'm really happy with the transition
Tenant
4th Apr 2023 (1 year ago)
K Constantine
Hello I have just moving into new house
we r very happy with it big thank you to Samuel and Sarah for all there help last wee. Meeting Samuel last Friday he welcomed us in so cheerful guy I would highly recommend Entwistle Green
Tenant
3rd Apr 2023 (1 year ago)
A Beeton
Amazing help and assistance from Sam at Entwistle Green Crosby. He made the search for a new property so easy from the start to the moving in date. Thank you Sam.
Tenant
29th Mar 2023 (1 year ago)
F Byrne
If I could give zero, I would.
Contacted them 2 weeks ago to ask for a probate valuation after our mum passed away. We were told they could not do a desktop valuation. It would need to be an appointment at the property. My sister explained that although she was the executor, it would be me attending the appointment as I lived closer, although none of us are local. Appointment initially arranged for last Tuesday, but we were asked to rearrange due to staff sickness. Rearranged for 11am today instead. Reminder text received at 9am to confirm appointment. They then sent a text to my sister asking her to call them regarding the valuation even though they knew it was me attending the appointment so they could have texted or rang me. My sister was at work, so she sent the message on to me. I rang them to be told they have done a desktop valuation as its only for probate. I've taken a day off work and driven for more than an hour after rearranging my life after they cancelled last week's appointment to be told it was all completely unnecessary. I'm incredibly upset that we've been treated this way at a really difficult time for our family. Its safe to say that we won't be using them to sell the property after this. I just hope they treat other grieving families better than us.
Seller
21st Mar 2023 (1 year ago)
T Johnston
We received a great service from Entwistle Green, Crosby and would recommend them to others.
9th Mar 2023 (2 years ago)
F Var
I'd like to thank Louisa and team for their excellent service from start to finish. As a first time buyer, she explained everything clearly, answered with my queries (fast response!) and assisted in gathering all the info I needed. I would definitely recommend anyone to EG if they are looking into property!
Buyer
1st Mar 2023 (2 years ago)
K Sorensen
We dealt with Entwistle Green Crosby when purchasing our house. Louisa couldn't have been more helpful to us, even though we weren't the ones selling. She went above and beyond to chase things up for us, when our solicitors were dragging out the process and not communicating at all. We cannot thank Louisa and entwistle green Crosby enough for their help with our house purchase. Thank you !
Buyer
22nd Feb 2023 (2 years ago)
J McGuire
Entwistle green we’re great through the whole process and made buying really easy, thank you to Louisa who was amazing keeping us up to date from start to finish and making it an enjoyable experience. Couldn’t recommend them enough.
Buyer
8th Feb 2023 (2 years ago)
D Mcwilliam
Louisa from Entwistle Green Crosby was extremely helpful theoughout the process and was quick to support with anything we needed. Would highly recommend buying through them!
Buyer
6th Feb 2023 (2 years ago)
P Chang
Sara from Crosby office was very helpful in letting my poperty ,making the process speedy and stress free ,
very efficient,keeping me updated regularly at every stage
well worth the money and will be using here in future
Landlord
3rd Feb 2023 (2 years ago)
S Newsham
Rude estate agents who make booking a viewing difficult! I've provided proof of funds for a property that's been on the market for well over a year but they're pushing to have me meet with their broker before they'll even book a viewing. It's no wonder these houses have been up for so long!
2nd Feb 2023 (2 years ago)
D Dooley
Brilliant service and a quick and easy transition. Big shout to Sarah who was totally professional and efficient, she made everything painless and effortless for my move.
8th Sep 2022 (2 years ago)
S Adjei
Special shout out to Sarah from Entwistle Green who was instrumental in getting my property rented out. She was great at keep me updated on the market conditions, setting my expectations and being diligent in finding a tenant. I would recommend Entwistle Green and would use them again.
Landlord
6th Aug 2022 (2 years ago)
K Scott
Sarah had been amazing, everything was so seamless and easy. Moving house can be stressful but Sarah took all the stress out of it and made such an exciting time. I would highly recommend to anyone, looking to rent or buy.
2nd Aug 2022 (2 years ago)
J Molyneux
Cannot recommend the team and Entwistle Green Crosby enough. Extremely attentive and thorough. We used Entwistle green as a buyer but would not hesitate to use them to sell our house in the future. With special thanks to Corryn and Louisa who really made this journey seamless and enjoyable.
Buyer
17th May 2022 (2 years ago)
J Coupe
Haven't been.
4th May 2022 (2 years ago)
H Wayne
So happy that I contacted Entwistle Green about letting my house in Crosby. Leanne and Jo were so helpful and supportive throughout the process. They were both very knowledgable on the local market and gave me really good advice. They were always available to answer any questions I had and kept me up to date and fully briefed on viewings which I really appreciated.. Best of all they found me a great tenant well matched to my property. I would definitely recommend Entwistle Green Crosby to anyone letting property in this area.
Landlord
20th Apr 2022 (2 years ago)
J Bronzite
Leanne letting manager was outstanding all the way through the letting process which would have been stressful but it was not because Leanne helped me through difficult areas.on letting because I had trouble learning at school.i thought she was great she had lots of patience' withe not like other estate agents I rented thank you everyone at Crosby.branch from a very happy tennet Mr Jason bronzite.
Tenant
31st Mar 2022 (2 years ago)
K Chazen
Staff made my purchase easy as possible. Friendly and helpful, excellent communication.
Thanks guys..
Buyer
15th Mar 2022 (3 years ago)
S Rimmer
Corryn and the team at Entwistle Green made the process of selling my house as simple as possible. Once a set of keys had been left with them, photos taken and listed online, they handled all viewings and queries. Couldn’t have been easier!
Seller
22nd Feb 2022 (3 years ago)
R Davidson
Corryn and Louisa were great. Sometimes felt as my solicitors weren't keeping me up to date, but I could contact Entwistle Green and they were always quick to update me. Friendly team, professional and polite. I would recommend.
18th Feb 2022 (3 years ago)
G Wood
Thanks to the team at Entwistle Green Crosby for helping me to sell my property, to Josh for the set up and marketing and especially to Louisa and her amazing patience in keeping me up to date during what can be a stressful time! If you are looking to sell you are in safe hands with this team! Thanks again guys xx Jacqui
Seller
18th Feb 2022 (3 years ago)
J Lavery
I was very satisfied with my dealings with Entwistle Green... very pleasant & helpful. Always able to assist moving things along when necessary. Very efficient from start to finish.
15th Feb 2022 (3 years ago)
M Leaper
We recently bought and sold our properties with Entwistlegreen. From the valuation of our property to finding our new home we experienced a truly professional service. They showed people around our property and helped with all the offers that were made. Louisa was our main contact with all negotiations she never failed to answer an email or a message left in the office. A big thank you to all the staff. Clive and Margaret.
Seller
15th Feb 2022 (3 years ago)
K b
Brilliant prompt service from Elise at Entwistle Green- so pleasant- helped my daughter move into her flat right before Christmas ????wouldn’t hesitate to use them for buying and selling in the future! Sarah and Elise - thanks so much ???????? From Kathy & Kate Baxter
Tenant
4th Jan 2022 (3 years ago)
A iordache
Elise Platt is literally the BEST.
Elise and her team are true professionals, good organising, understanding and high quality with presentations and handing over of all necessary documents when viewing, choosing and moving home.
I have never seen a good team as Elise team.
Keep up the good work!!
4th Jan 2022 (3 years ago)
E Platt
Terrible, terrible service. Shocking. Rude and very unprofessional. NEVER EVER USING THEM AGAIN. Didn't pay my rent on time for months on end, I think they were keeping the money for themselves if I'm honest. Liars and dishonest. I have since used another agent in Crosby called Abode who have been fantastic. Would highly recommend.
Landlord
17th Dec 2021 (3 years ago)
P Horrocks
Very hard to get through on the phone,left messages nobody returns my calls.
21st Nov 2021 (3 years ago)
L Allenby
The service we recieved from the crosby branch whilst purchasing a property was amazing from start to finish. We can not thank Louisa enough for everything she did, she chased vendors when I asked and would come back to me in as little as an hour with a response and was there for advice throughout the process.
Buyer
11th Nov 2021 (3 years ago)
P Shaw
Very poor customer service, say one thing then do another. I don't trust them at all. I would NOT recommend them if they were the last estate agents on the planet.
27th Oct 2021 (3 years ago)
A Muir
Fantastic service by a fantastic team. Everything for my sale was great and I would recommend them to anyone. Thanks for everything guys.
Seller
5th Oct 2021 (3 years ago)
J Maudsley
Despite a number of unforeseen complications with our purchase, Louisa at Entwistle Green was understanding, helpful and supportive throughout. Thank you so much!
Buyer
4th Oct 2021 (3 years ago)
P riley
Does anyone actuall answer the phone never have a rang and spoken to a real peson always a automated message or leave a voice message and never had a return call shocking service
25th Aug 2021 (3 years ago)
A Gamble
Our agent, Matt, was really attentive and quick to reply. He made the moving in process a lot less stressful. Very understanding and accommodating.
Tenant
4th Aug 2021 (3 years ago)
S Lee
We had a bit of a horrible experience with our private landlord however Matt Tyler the manager of Entwistle Green Crosby went above and beyond to help us move out and get our deposit back, we were in a really stressful situation and he made it a lot easier for us. We will always be grateful to him for his support. Sarah & Chris
Tenant
26th Jun 2021 (3 years ago)
6 *
Entwistle Green help me to find a very good property. Their agent
Elise Platt. She help a lot with all the paper work that they needed. She also kept me informed with weekly updates.
Am Very Happy With Entwistle Green.
7th Jun 2021 (3 years ago)
M Sedgwick
We highly recommended Entwistle Green. Matt and Siobhan looked after ourselves really well, They're both genuine and helpful people. Great communication throughout. Mike.
7th Jun 2021 (3 years ago)
C Dickson
The Lettings Team at Entwistle Green are very responsive, and professional. They promptly visited my property, took inventory, assisted in finding trusted traders for minor repairs required as I live miles away.
They also diligently found tenants and although I was a bit indecisive about some tenants, the team were very polite and patient with me.
I will always recommend them, particularly if you are a landlord who really doesn’t want the hassle of finding and managing tenants. You cannot go wrong by choosing Entwistle Green.
I also want to thank Matt and Siobhan for putting up with my numerous demands, you Guys are very professional. Thanks.
Landlord
6th Jun 2021 (3 years ago)
L Parker
I had a very professional experience with Entwistle green. Elise the agent who moved me & my partner into out first home together was very friendly & helpful. Elise told us if we have any problems with the property to get in touch with her straight away & she’ll do her best to sort our problems out. Elise was amazing couldn’t be any happier. Thank you entwistle green.
Tenant
27th May 2021 (3 years ago)
G
Iv never left a Google review before but I had to share this experience! I had a bad infestation issue at my previous property, when first approaching Entwistle Green Crosby I was treated with professionalism and care. I was lucky enough to have Elise as my agent who I believe went above and beyond, she showed great care and compassion towards my situation she got me a viewing on a property straight away and had us moved in within the week whilst adhering to all the health and safety regulations which made this move all the more exciting rather than stressful. Nothing was too much for Elise she is a true credit to Entwistle Green and just a lovely person in general who cares about finding your family just the right home for you. Thank you Elise and to anyone else at the crosby branch who was involved in the move!
Tenant
22nd May 2021 (3 years ago)
V Cummings
I had a great experience using Entwistle Green Crosby . As a tenant looking to rent a property, I find a lot of letting agents are unresponsive and uninterested in returning calls/emails once they find out you want to rent instead of buy. The exception to this was Elise at Entwistle Green, she was friendly, professional and honest. She told us upfront about some issues with the property and she called me when she said she would. She was helpful if I had any questions and if she didn’t know the answer, she found out the correct information before calling me back. She made the process easy and it was the least stressful time I’ve had when looking to rent a property. Thanks to Elise, Matt and the rest of the team at Entwistle Green.
Tenant
28th Apr 2021 (3 years ago)
S williams
Amazing Service - Can't thank Sam, Hayley, Louisa and Josh enough! Everything has gone so smoothly from start to finish and we have completed on our first house in a matter of weeks with no issues whatsoever. Highly recommend x
Buyer
19th Mar 2021 (4 years ago)
B Neale
Thanks Hayley, and to all the team for such a professional service. As a first time BTL buyer she explained each step of the process thoroughly and chased up and fought my corner to get the sale across the line. She went above and beyond to make the process as simple and stress free as buying a home can be.
Buyer
18th Mar 2021 (4 years ago)
M Riley
I have recently let a property through Entwistle Green Crosby and am happy with the service I received. The staff were very responsive to my enquiries and everything went smoothly. Would recommend this estate agency to anyone looking to rent from a private landlord.
Tenant
17th Mar 2021 (4 years ago)
C Jacques
The service from Matt and Elise was professional, informative and courteous. They really made a stressful situation easy and to be able to contact them when required was fantastic. Matt and Elise were a pleasure to deal with and I would like to extend my thanks for all their help.
11th Mar 2021 (4 years ago)
G O'Brien
I have purchased several properties through Entwistle Green , Crosby . I have found them to be very professional. They turn up on the dot for any viewings , they call back when they say they will and are very easy to deal with. They are always willing to listen and attentive to our needs. I also use Entwistle Green to manage our rental properties and once again the Lettings team are extremely helpful and quick to respond if any problems arise.
We would certainly recommend Entwistle Green , Crosby.
Graham O'Brien
Kookaburra Properties Ltd
Landlord
8th Mar 2021 (4 years ago)
Anonymous Landlord
The service from Matt and Elise was professional, informative and courteous. They really made a stressful situation easy and to be able to contact them when required was fantastic. Matt and Elise were a pleasure to deal with and I would like to extend my thanks for all their help.
Landlord
5th Mar 2021 (4 years ago)
P Jones
My experience with Entwistle Green in Crosby, both as a landlord and then as the seller of the property, has been a positive one. Sam and the team were supportive, professional and patient throughout a challenging number of months, especially under government covid restrictions. They provided timely responses and kept me informed of progress. I remained confident their experience and knowledge would get the job done...and they did.
Seller
17th Feb 2021 (4 years ago)
N Cook
I am a local landlord and I would highly recommend Siobhan Hill as she was both professional and very helpful
Landlord
16th Feb 2021 (4 years ago)
K Bromley
Fantastic service from the guys at Entwistle Green. Matt and Elise were extremely efficient and professional at all times and found a good tenant for my property within days! I would highly recommend the lettings serivce at Entwistle Green, Crosby.
Landlord
15th Feb 2021 (4 years ago)
T Patterson
I have recently purchased a house through Entwistle Green. Louisa Stewart was our point of contact and I cannot thank her enough. The level of communication was excellent. Friends always warned us of the delays and lack of communication when purchasing a house however Louisa always responded to any queries immediately. Thank you again Louisa!
Buyer
15th Feb 2021 (4 years ago)
S Greene
Property rented out very quickly as it is based in a good location. Matt and the team did a great job on letting, moving in the tenant and post move in activity. Very approachable and responded quickly to me.
Landlord
13th Feb 2021 (4 years ago)
Anonymous Home Buyer
Excellent customer services throughout, really friendly and helpful and made the process much easier
Buyer
12th Feb 2021 (4 years ago)
S Thornton-Graham
My first experience with Entwistle Green has been outstanding. Friendly and professional people - Elise Platt and Matt Tyler are both brilliant. Super efficient and hard working - they provided excellent advice and had the property rented out within days. EG also provide a simple to use and helpful client on-line portal that gives you up to date information on your property. I'm so impressed by EG, I am using them on my next property.
Landlord
10th Feb 2021 (4 years ago)
M Boyle
We have just put our first property up for rental with Entwistle Green Crosby. They were extremely helpful and informative about the process. The guidance from Matt and his team made the whole process a lot less daunting. Thanks again to the whole rental team for the help and support.
Landlord
6th Feb 2021 (4 years ago)
G Bushell
I recently purchased a property through the Entwistle Green Crosby office. Throughout the course of the purchase my enquiries were handled professionally and promptly by Hayley (and colleagues). The service didn't waiver even after we had completed - Thanks Hayley would be happy dealing with these guys again
Buyer
2nd Feb 2021 (4 years ago)
G Patterson
Really good I have finally moved out of my mother's house and got a flat that these helped me to get
Tenant
1st Feb 2021 (4 years ago)
J Fearnley
My partner and I have recently moved into our first home . The Team at Entwistle Green made it the easiest experience ever . So professional and helpful and always had or found all the information we asked for or could possibly need . Stayed in contact throughout and we even got a call after we moved just to check we were all settled .
Thankyou so much to everybody with special thanks to Matt and Elise for going above and beyond !
Would highly recommend .
Buyer
1st Feb 2021 (4 years ago)
J Conchie
I have recently purchased a property through entwistle green and they made the process extremely easy and stress free. In particular Joshua Daley who was very helpful and knowledgeable which made us as first time buyers feel informed and comfortable throughout the process. They ensured we were made well aware of developments throughout and responded to calls/emails almost instantly. Also a big thank you to Hayley who also helped the process go as smooth as possible. Definitely Recommend.
Buyer
31st Jan 2021 (4 years ago)
A Donoghue
Dealt with Samantha Mason through the process of selling my house , very efficient and professional , kept me up to date from start to finish and got me a sale over the asking price . Amazing service and would highly recommend!
Seller
21st Jan 2021 (4 years ago)
A Lund
From initial enquiry to sell my late dads house, the Crosby team have been excellent. They kept me posted of all the viewings, the feedback and then when we did get an offer, which was in a few weeks of advertising it, the very friendly and professional team kept me updated throughout the conveyancying process. Thank you to Sam and all her team. Well done.
Seller
18th Jan 2021 (4 years ago)
A Riley
My parents just sold with Sam and her team at EG in Crosby. A lovely team and v responsive.
Seller
28th Nov 2020 (4 years ago)
M Borthwick
Good quality customer service, very professional and informative. Sam and the team replied with updates in a timely manner and were very helpful with any queries I had. I would recommend anyone to use the Crosby branch and will definitely use again in the future!
6th Oct 2020 (4 years ago)
P Wright
Very good service under trying circumstances in lock down. Very professional throughout. Samantha Mason was very good do deal with to ensure the sale went through. Thankyou
Seller
28th Jul 2020 (4 years ago)
M Spencer
A suitable tenant was found and My Property was let in double quick time. Everything was handled professionally and Siobhan kept me up to date with the letting procedure every step of the way. I could not fault the service in any way.
Landlord
7th Feb 2020 (5 years ago)
N roberts
I highly recommend entwistle green crosby if you are looking to purchase or rent a home they are extremely helpful and always there when you need them they also give free mortgage advice which means you can get everything done in one place and quicker than the national average
10 out of 10
Thanks again to all the team at entwistle crosby
30th Jan 2020 (5 years ago)
L Randles
I recently rented a property from entwistle green with Siobhan as my agent. Completely professional at all times and great communication. I was looking for a quick move and the assistance given was amazing. Highly recommend Siobhan!
Tenant
28th Jan 2020 (5 years ago)
A Peters
Sam & the team are great. Made buying the house easy and stress free!
Buyer
22nd Jan 2020 (5 years ago)
J Byrne
Brilliant Service! Selling the house has been made so easy through the likes of Sarah, Sam, Hayley, Daisy and Josh and the others there who are helping so much. Thank you and keep the good work up guys!
Seller
16th Jan 2020 (5 years ago)
H Llewellyn
Would never use them again. Very nice people and all over you like a rash promising you the world at the outset. Rubbish as agents in general. They overpriced the house I was selling by 25% despite them being on a fixed fee and me saying I wanted a quick sale.
Viewings kept being booked but the buyer wouldn't turn up. Lost a sale because the buyer disappeared.
Almost the minute the sale was agreed they stopped communicating and left it to the conveyancers. Assumptions were made that viewings could happen whenever.
Seller
12th Jan 2020 (5 years ago)
A Whitehead
“Good Afternoon Hayley Just a brief thank you note for all that you did for us during our recent purchase and sale. My Wife and I were very impressed by your professional and supportive guidance during a very stressful experience, you quickly allayed any doubts and fears we were experiencing, and throughout the process your expertise and determination was first class. you are a true professional, highly competent and should be seen as a gifted role model within your organisation. I would be very pleased if this note is seen and acknowledged by your senior management team. Very Well Done Thank you Joan and Tony Whitehead”
Seller
6th Jan 2020 (5 years ago)
A Oswald
Great service from Josh Amy and Hayley and the rest of the team at the Crosby branch. They were very patient when our sale didn’t go as smoothly as it should due to building work which needed to take place prior to completion
Seller
5th Jan 2020 (5 years ago)
firedrag500
I sold and bought a house with Entwhistle Green.
The sale went through first, within half an hour of my call I had a time and date for a home visit to see my property, they outlined the procedure, costs and the paperwork also answering all questions I had.
Once the property photos had been taken and posted I had a buyer within the hour and a thousand pounds over the asking price.
The house I purchased had only been marketed the day before, the sales team had called me as they thought it'd be something I was interested in. I viewed the house and placed an offer which was accepted.
They are a throughly professional team who look out for their customers both buyers and sellers.
Just remember to always get a full survey done when buying a property!
Seller
31st Dec 2019 (5 years ago)
Gemma
Highy recommebd entwistle green crosby, letting staff werefantastic
Landlord
7th Nov 2019 (5 years ago)
I Singh-Levett
I had an excellent experience when selling my property through Entwistle Green in Crosby. I chose them because they gave me the most confidence that they'd successfully sell the property and I was not let down. The staff were also very friendly, helpful and professional. Overall, very pleased.
Seller
25th Oct 2019 (5 years ago)
G Dwyer
Great service from Entwistle Green. Well recommended
All the best
Ged
21st Oct 2019 (5 years ago)
S Neale
I would like to thank Entwistle Green for the professional service that they provided to me recently. When i rung the office, I was usually able to speak to somebody but if not, left a message and was impressed how a member of the team would always return my call - usually within the day.
I never had to chase up my purchase as I was always kept updated. On more than one occasion Entwistle Green liaised between myself and the vendor which proved effective with moving the purchase forward.
I was pleased to be able to speak to the same member of staff when I called which was Samantha who was always up to speed.
I was particularly impressed with this company because from agreeing the sale to completion was within three months.
I would have no hesitation in recommending this estate agent.
Buyer
15th Oct 2019 (5 years ago)
Unknown
I dealt with Hayley & Sam at Entwistle Green Crosby. I bought my home within the area and the both of them made this happen. Everything was smooth, fast and efficient so thank you very much for all your help and support from start to finish.
Buyer
27th Sep 2019 (5 years ago)
K Rigby
I would just like to thank Samantha for all her help in making my move possible she was amazing as were all the staff but Sam kept me up to date and went above and beyond so thank you all so much, from Kathleen Rigby xxx
24th Sep 2019 (5 years ago)
D Mears
Sam Mason and her team provided a professional and excellent customer focused service, we would highly recommend this estate agent and it's excellent staff.
5th Sep 2019 (5 years ago)
R Reid
Truly exceptional service!
The team, and specifically Sam, worked so hard and were relentless in their pursuit of finalising exchange where others were being obtuse.
Not only did Sam secure an above asking price sale on our property but, she has kept me informed every step of the way, managing relationships with 3rd parties she did not need to - to ensure we got our purchase through which was no easy task as other members of the chain had made things complicated.
Sam has gone above and beyond in a big way and I could not be happier with the service. If there is a recognition prize, there is no way anyone deserves it more!!
The rest of the branch staff are also amazing as they have cheerily put up with my relentless panicked, stressed out calls - i think they all know my number off by heart now.
Genuinely cant thank you all enough!
Seller
23rd Aug 2019 (5 years ago)
S hazard
My tenant gave notice they were leaving, I was contacted By Daisy Burns same day who advised that the property was back on the market ready for rental again,. Daisy had a few people view within days and got me a new tenant ready to move in within the month. Have to say Entwistle Green should be proud to have an employee of this calibre, as for me Customer service is Everything and sometimes rare these days with everyone in a hurry etc Daisy is Polite, upbeat and professional throughout.Thank You
Landlord
31st Jul 2019 (5 years ago)
C mcnally
Amazing service, always find a tenant for me quickly and efficiently. Sarah and the team are 1st class. I would 100% recommend them if looking for tenants in and around North Liverpool. Absolute gems. : )
Landlord
14th Jun 2019 (5 years ago)
S Woodcock
Thank you to Samantha Mason ! We are finally in our beautiful first home. Mine and my partners experience at buying a home was extremely stressful due to a number of factors. That said without the professionalism and efficiency with which Sam dealt with our emails and calls I doubt we would be here today enjoying it. Sam and the team were always
Happy to help and communicated with us every step of the way.
A professional service and a very happy pair of first time buyers !
Thank you !
Buyer
12th Feb 2019 (6 years ago)
V Broadbank
Alex Reynders has been fabulous , professional and a joy to deal with finding me a tenant for my Property . She always responds quickly and i would have no hesitation in recommending her to other Landlords. The branch in general is very well run , Sam has always been very helpful to me in the past and they really do stand out for providing a really good service in the area. Well done girls ! keep up the good work and speak to you again when a need a new tenant for either properties.
Landlord
16th Jan 2019 (6 years ago)
J thomas
I found the service here excellent! Especially the never ending patience of Alexandra, who sorted out all the paperwork and answered the phone to me multiple times! Also thanks to Sam who stepped in if Alex had a site visit! Though obviously very busy, they always made time for me and made my move swift and easy.
Would definitely recommend Entwistle Green to anyone looking for a property
16th Dec 2018 (6 years ago)
S Monaghan
Thank you To Samantha for helping us sell our first home, Sam didn’t just help us sell our first home she also went out of her way and chased things to help us purchase our new home. Always really professional and helpful and nothing was ever to much with my many questions :)
Thank you xxx
Seller
11th Dec 2018 (6 years ago)
E Tooley
Top notch service from Entwistle Green in Crosby. Samantha was my point of contact who was always clear and thorough in communications which was key with me being a first time buyer. She kept me in the loop at all times, making sure I didn’t have to do any chasing of what stages we were at. Would highly recommend them, thank you EG and especially Samantha on helping me buy my first home!!
Buyer
8th Dec 2018 (6 years ago)
H Dorgan
Extremely friendly team in the Crosby Office, wonderful service throughout the purchase of my first home. Highly recommend
Buyer
3rd Dec 2018 (6 years ago)
J Hornby
I would highly recommend Entwhistle Green to anybody who is looking to rent a property. The service given to us by Jenna was professional, competent, and very friendly, along with the rest of the staff. They paid specific attention to our moving situation, as it was very time sensitive. Jenna and the staff went out of their way to make sure we got what we needed, and kept us up to date, to keep the process moving along smoothly.
Tenant
28th Nov 2018 (6 years ago)
R Riley
I could not rate this estate agents highly enough. The entire team genuinely care about their tenants and prospective tenants. My friend, myself and my dog were in a rather difficult and highly stressful situation due to an unfortunate event which meant we had a very short amount of time to find somewhere to live. Jenna Plummer and the rest of the team at Entwistle Green Crosby could not have done more to help us. Jenna went above and beyond her duties to have us moved in within just a couple of days after our viewing the property whilst cutting no corners. She even managed to negotiate some of our admin fees down!
I have had a lot of experience with different estate agents and in my experience this one works the most efficiently via proper communication between both the team members and their tenants and prospective tenants. So despite the stressful circumstances, our moving experience was actually enjoyable. The professional, friendliness and very obvious competence of Jenna and the rest of the team made a potentially very bad experience an enjoyable one.
Thank you for looking after us so well and allowing us to massively reduce the extremity of stress we were feeling!
Tenant
28th Nov 2018 (6 years ago)
N Cooper
Can’t thank them enough, staff are very helpful! Jenna made my move which is supposed to be a stressful time simple easy and stress free much appreciated!
28th Nov 2018 (6 years ago)
I Cottle
Great letting agent. Friendly, knowledgeable and conscientious.
Landlord
27th Nov 2018 (6 years ago)
C Cooke
Excellent service! I have rented a lovely property through Entwistle Green and found the process efficient and hassle free. Alexandra and Jenna from the team were lovely and I would highly recommend them.
Tenant
26th Nov 2018 (6 years ago)
A Kirk
Excellent service couldn’t have been more helpful, constantly updated with info and changes ect and Jenna’s a little fitty ????
24th Nov 2018 (6 years ago)
K Doyle
5 star service for Alex an Jenna from start to finish an still on going great girls who made the whole process of my renting easy am simple with in a few weeks I was in my new home settled ... if any issue my end they sorted as soon as the phone went down these girls have great customer service skills an the communication as been spot on .. thankyou girls for our new happy place .
Tenant
23rd Nov 2018 (6 years ago)
L Dervishaj
The best estate agency in Crosby..I’ve been looking for flat/house to rent and tried many estate agencies around Crosby but none of them took me seriously as I’m only 19..When I went to Entwistle Green I asked one of the staff members called Jenna to book a viewing for an appartment and she told me with honesty that it wasn’t appropriate for me..She reccomend me a house almost in the same price..I wanted to get this house as soon as possible, so she explained me into details everything that I needed to get such as paperwork and procedures...She treated me fairly and with respect and always contact me for any issues..She was friendly,professional and trustworthy as I could rely on her for everything..Now I live in this house and I’m really glad that I co-operated with Entwistle Green..
Tenant
23rd Nov 2018 (6 years ago)
P Younger
All staff are great. Alexandra and Jenna have been really helpful. Alexandra was always on hand to answer any questions and always came back to me in a timely manner. Really impressed. Sarah
23rd Nov 2018 (6 years ago)
J Bower
Having owned properties for over 11 years and normally sourcing tenants fairly easily, I believe the “filtering” is becoming much harder. Having refurbished a lovely little flat I own, I therefore decided to enlist the support of Entwistle Green to tighten up my screening and find me somebody who would hopefully make it their home and reliably pay their rent; I met with Alex who was friendly, knowledgeable, competent and confident that she would find somebody suitable in a very short space of time. She informed me of her marketing approach and of stringent vetting and reference checks which formed part of their tenant-find process.
The property was marketed online the next day, had a flurry of viewings and appointments booked – and has now been let successfully.
I wouldn’t hesitate to utilise their expertise again.
Thankyou Alex….
Landlord
24th Oct 2018 (6 years ago)
A Brunskill
Great Service from the people at Entwistle Green Crosby branch. Tom always kept me in the loop with proceedings and contact was only made when necessary. Would definitely recommend Tom and his team, it was a pleasure to sell through Entwistle Green
Thank You
Seller
20th Oct 2018 (6 years ago)
T Daley
I would highly recommend Samantha and her team at the Crosby branch. Very professional, always answered my queries fast and handled our sale efficiently and smoothly. Thank you!
Seller
19th Oct 2018 (6 years ago)
M Man
I dealt with Samantha throughout the process of buying my flat, both in store and by phone. Every time I spoke with her and left her messages, I received helpful advice in a polite manner. Despite me having many questions, as this was my first property, she always took the time to help me make the best decisions.
I am thoroughly pleased with the service from Entwistle Green and Sam.
Buyer
18th Oct 2018 (6 years ago)
S Nhamburo
I would highly recommend Samantha and her team, Alex and Jenna (Crosby team). They are very professional, friendly and knowledgable. I am actually short of words to express how brilliant they they were from the moment I expressed interest in one of their properties up to securing the tenancy agreement.
I was very pleased with the service I received. The kind hospitality we received from the landlord was the icing on the cake.
Many thanks and we will always be grateful for your help through out the process.
SN & family
Tenant
7th Oct 2018 (6 years ago)
J Mannion
I found Entwistle Green and particularly Amy Blakemore marvellous. She went above and beyond what I expected.
We completed within 3 weeks and her professional manner and expertise made the whole process run perfectly.
We used country wide Danielle Beech for conveyancing again I am over the moon at what they done for us
I can't understand anyone giving less than 5 stars after the experience we had
Buyer
5th Oct 2018 (6 years ago)
D Wright
Excellent agent. Been renting properties through them for years now and always fill quickly and look after tenants moving in and out. Organised and efficient team. Would highly recommend.
Landlord
27th Sep 2018 (6 years ago)
A Girgis
I have recently rented my property via Entwistle Green in Cosby and have been dealing with Alex who was absolutely amazing. I live all the way in London and the communication was excellent. The property was rented out within two weeks and Alex and the whole team have been nothing short of amazing. I have just completed on a second property in Liverpool and will not give it to any other agent. Well done guys...
Landlord
27th Jul 2018 (6 years ago)
J Hannaway
I have recently rented a property off Entwistle Green in Crosby. I can honestly say, after viewing properties with many different agents to find the right one, Entwistle Green were the only ones that seemed to know anything about the properties they were renting out. A big thanks to the team in Crosby for a straight forward, honest service. When i look to buy in the future, i will be sticking with this agency.
Tenant
18th Jul 2018 (6 years ago)
V Brown
Samantha,Alex and the team are all extremely friendly,helpful and professional whilst dealing with either the buying of a property or renting out.We have been dealing with Sam for a number of years now as landlords and will continue to do so having recently bought another house..Thanks for all your continued help and advice.
Landlord
20th Nov 2017 (7 years ago)
H Engin
Absolutely horrendous service. We rented out a property to them and they allowed the property to get into a state of disrepair no checks were carried out during the tenants contract. The tenants then left the property in a terrible state and in a rears. we was also charged over 400 pounds for bogus works which were never carried out. Liars
Landlord
1st Nov 2017 (7 years ago)
D Daulby
Had the worse experience with Entwistle Crosby branch.
All this company is bothered about is hitting their bonus's.
We made an offer 15k below asking price and 2 days later we still hasn't heard back from entwistle. We went in and was told he had received offers above asking price but was still waiting to here back from the vender. He called us 10 mins after leaving to say if we offer asking price it was ours. I said I would only go to 5k less than asking price if they took it off the market. He said he would once survey was booked. The day the survey was in progress they called to say a cash buyer had been in and offered 7k more an if we wanted to proceed we would have to match it. I called my surveyor to see if he could cancel the survey but he was already surveying the house and whilst on the phone to him he took another call of entwistle who asked if he could hurry as they had someone waiting to view it. He advised that this was unethical and he would have to inform me of the fact they were letting others view after my offer had been excepted and I had paid £500 for a survey. We later found out that there was no cash buyer only a couple who were yet to sell their house. But by then we had agreed to up our offer. Tom the branch manager was caught out a number of times telling blatant lies. Do not trust this man and this branch as they will do anything to get the price they want as to hit their bonus's. They do not have their clients best interests at heart. They are just cowboys. Stay clear of buying or selling through this branch.
The sale never went through as the property was down valued and Entwistle advised their client not to lower their asking price even though initially they excepted a 5k lower than asking price offer originally.
Buyer
7th Oct 2017 (7 years ago)
A Hogan
I rented at property off Entwistle Green for around a year and a half, when it came to moving out and reciving my deposit back i found myself jumping over so many hurdles even though my land lord had given them the all clear to release it. To receive my deposit I spoke to coutless insurance companys, who had nothing to do with the deposit, the agency then started loosing information such as landlord emails and deposit receipts. Over all it took 3 months to receive most of my depost. I found the agency to be unprofessional and very unhelpful, I wouldnt recogment them to anyone as I feel they where just trying to hold onto my money as much as posible with no actual right to do so.
Tenant
19th Jun 2017 (7 years ago)
A O'Malley
We have just sold our house with entwistle green and can not recommend this company enough. We went to a few estate agents and Steph who came out to us was by far the most professional and the most knowledgable about other properties in our area. She filled us with great confidence and was keen to help us in anyway possible. Sam was our negotiator and she was fantastic, extremely professional and efficient. Together the girls and all the team at entwistle green made moving a house (a stressful time) that much easier. They were there to support us from start to finish whenever we experienced hiccups and the move manager Adam barber was also supportive and like the rest of the team happy to help you in anyway possible.
Seller
2nd Sep 2016 (8 years ago)
J Stuart
Very professional and speedy service. Would definitely recommend and will use again in the future.
4th Aug 2016 (8 years ago)
L Rogan
Buying our new home through Entwistle Green has been a breeze, a thoroughly professional service, we are dealing with Heather at the Crosby branch and she has been fantastic in dealing with every enquiry we have. Would recommend to anyone wanting a no-nonsense, personal approach to buying/selling
Buyer
31st Mar 2016 (8 years ago)
S E
Shocking Customer Service! Wouldn't recommend these to my worst enemy, full of false promises. Terrible experience every time I've had to call that's if you can get through!
18th Mar 2016 (9 years ago)
T Carter-Nield
I've been using them for a while and can highly recommend. Samantha is really good, she keeps me up to date with everything. A good honest , reliable service.
28th Feb 2016 (9 years ago)
P Hughes
I have recently bought and sold a house through Entwistle green, I found the staff and management very professional and helpful.
Seller
24th Feb 2016 (9 years ago)
E Hulme
Do not use this Estate Agents. We sold my in-laws property as Executors. They took a survey fee which was meant to be paid back upon completion. We were never told that there were time limits on the refund. They have refused to pay back the money as we didn't claim it back within 30 days. Shocking treatment. Also, we ended up chasing them for potential buyers. When we did find a buyer they kept phoning us to try and drop the price. All they wanted was a quick sale. They are a bunch of cowboys. I will never go near them again.
Seller
24th Nov 2014 (10 years ago)
T Jones
fantastic service from malcolm holmes at entwistle green. really helpful an went out of his way to do what he could for us. we're so excited to move into our new home. malcolm has been a great help couldnt of asked for a better estate agent.
Buyer
21st Jun 2014 (10 years ago)
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James Kristian 1.07 mi away
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- Entwistle Green - Walton Vale 3.34 mi away
- Entwistle Green - Maghull 3.81 mi away
- Entwistle Green - Formby 4.79 mi away
- Entwistle Green - Liverpool City 5.96 mi away
- Entwistle Green - Old Swan 7.20 mi away
- Entwistle Green - Allerton Road 8.48 mi away
- Entwistle Green - St Helens 12.25 mi away
- Entwistle Green - Widnes 14.99 mi away
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