L Lynz
Georgia….best estate agent there could be, she’s friendly, reliable, approachable, nothing is too much trouble. Will always go the extra mile. Mia is also fab, she’s always happy to help, willing to take details even though she wasn’t the assigned person to deal with my purchase.
You can’t beat them, would recommend them ????,
Thanks girls, you really are an amazing team!!!... Read more
Buyer
29th Oct 2024 (16 weeks ago)
S Reid
Bit of a way away now but just wanted to shout out entwistle green in Maghull for their help in getting my first home. Special thanks to Mia as she helped from the start.
Thanks for all the help.... Read more
Buyer
17th Oct 2024 (17 weeks ago)
J Bryan
A brilliant experience from start to finish. Extremely polite and friendly staff who go out of their way to support and accommodate any request or question, from viewings all the way to the moving-in date and beyond. The entire team I dealt with—Millie, Zoe, Rebecca, and Alex—was incredible throughout. They actively suggested properties that suited my requirements and worked hard to make the process as pain-free as possible. I could not recommend them more.... Read more
Tenant
3rd Sep 2024 (24 weeks ago)
C fawcett
Excellent service,a pleasant experience,Especially Georgia and Mia's customer service... Read more
24th Aug 2024 (25 weeks ago)
MEBOW
Absolutely phenomenal service from Millie and Zoe. They were so informative, swift with responses and was always on the ball with any issues. They helped me find a home in less than 2 weeks which I will forever be grateful for.
If I could rate higher, I would.... Read more
Tenant
21st Jun 2024 (7 mo. ago)
C Williams
When we decided to sell our property we had no previous experience of the procedure. Catherine arrived talked us through everything and advised on the most suitable options for our sale. This information was priceless to us.
Once the process was agreed and the photos and description of the property were available to view we had a very enthusiastic team on hand to look after the sale.
Georgia and Mia were the main contacts at Maghull Entwistle Green branch who delivered everything required to advance the sale of our property. Nothing too much trouble for them and handled everything professionally for us. Even if the request was out of their area of concern they tried to address any problems.
Thank you all at Maghull who stepped in when Georgia and Mia were not instantly available.... Read more
Seller
19th Jun 2024 (7 mo. ago)
A Afolabi
Wow... I am grateful to the team for their understanding and patience in ensuring that I rent this property. Of notable mention is Millie Burge who was the agent I had most conversation with. Millie ensured that I had the necessary information and documents that were required to secure the property. Quite polite and transparent with the necessary info so I do not make any mistake in my application. Most peeps that have visited my flat have commended that it's neat and spacious.... Read more
Tenant
14th Jun 2024 (8 mo. ago)
J Dickenson

Where do I start?! What an amazing journey it has been selling and purchasing through Entwistle Green.
My property was on with two other local agents but the staff at Entwistle green secured me a buyer and my onward purchase. From the minute Catherine came out for a valuation it was nothing but professional. Catherine advised marketing strategies and the best price to get my property sold.
Georgia, Mia and Sarah were amazing. If I had any questions or queries they were always there to help, nothing was too much trouble. Georgia in particular helped me through the whole selling and buying process. I can’t thank her enough for everything she has done for me the past few months.
I used their recommended conveyancers for the sale and purchase to ensure a smooth transaction. The mortgage advisor, Sam, compared the market and secured me the best rate available and made the process as straight forward as possible.
I could not recommend Entwistle Green highly enough. Thank you so much to the team!... Read more
Seller
29th May 2024 (8 mo. ago)
C Arnsby
Katie has been great in her role, acting as a middle person between myself, as landlord, and tenant and contractors, for the remedial work on our house.
She is polite, very diligent and rapid in response, ensuring any problems were resolved asap and nothing forgotten about. She's a credit to the company and a pleasure to deal with.... Read more
Landlord
23rd May 2024 (8 mo. ago)
K Lewis
Just purchased my first home with Entwistle Green. Massive thanks again to Georgia, Sarah and Mia who helped make sure everything was going as quick and smooth as possible.... Read more
Buyer
22nd May 2024 (8 mo. ago)
G Salkeld
Georgia and her team were absolutely amazing! Couldn't fault the service I received. Thanks so much! :)... Read more
20th May 2024 (8 mo. ago)
A Izbassarova

Highly Recommend Samuel Gifford at Countrywide Mortgage Services!
I recently worked with Samuel Gifford at Countrywide Mortgage Services to secure a mortgage for my new home, and I can't recommend him highly enough. Samuel's expertise, professionalism, and dedication made the entire process smooth and stress-free.
Here's what truly impressed me about Samuel:
* In-depth knowledge: Samuel has a deep understanding of the mortgage market and was able to find the perfect loan option for my specific needs and financial situation.
* Exceptional communication: He kept me informed throughout the entire process, clearly explaining every step and promptly answering all my questions.
* Proactive approach: Samuel anticipated potential roadblocks and worked diligently to overcome them, ensuring a timely closing.
* Positive Demeanor: Samuel is a friendly, easy-going, and very helpful professional. His kindness and professionalism made the process even more enjoyable.
Overall, Samuel Gifford's exceptional service made a significant difference in my home buying journey. He is a true asset to Countrywide Mortgage Services, and I highly recommend him to anyone seeking a knowledgeable and trustworthy mortgage consultant.
Sincerely,
Nonna Salianova... Read more
Buyer
10th May 2024 (9 mo. ago)
C Humphreys

As a first-time buyer, I found the prospect of buying a house an overwhelming daunting experience. However, from the 1st enquiry with Entwistle Green they put me at ease with their knowledge and experience. They have been incredible, and I can’t praise them enough! All the staff there are so helpful and friendly!
After having many viewings with other estate agents, this was the 1st one with Entwistle Green and they certainly surpass the others, nothing is ever too much trouble for them. My initial enquiry was with Sarah who was extremely helpful and advised me to speak to Sam, a mortgage consultant at Countrywide Mortgage Service, to provide support with me being a first-time buyer. I am so happy that I did as he’s been brilliant, goes above and beyond, helped me out with everything I was unsure on, and keeps me updated regularly throughout the process. I advise anyone in a similar boat to use Sam’s expertise as you won’t regret it!
Again, a massive thank you to Sam, Sarah, Georgia, Emma and all the team who I have spoken with at Entwistle. You have been amazing in helping the process be so smooth!... Read more
Buyer
8th May 2024 (9 mo. ago)
R Wilson
I couldn't recommend Entwistle Green Maghull highly enough!
Brilliant work by the team, in particular, Georgia, Mia, Sarah and Sam!
they were on hand to help with all sorts of issues and queries and made the sale go through as smoothly as possible.
Your help and support is truly appreciated.
Thank you... Read more
Seller
8th May 2024 (9 mo. ago)
S chowdhury
Our special thanks to the Entwistle Green for finding excellent tenants!
Special mention to Rebecca Gravner ,who was particularly helpful, efficient and fast! Will definitely be using this agency again.... Read more
Landlord
29th Apr 2024 (9 mo. ago)
J Wooldridge
Great result from Entwistle Green, who sorted out paperwork and had someone move in quicker than I had anticipated. No fuss, straight to the point. Job Done, happy Landlord here.... Read more
Landlord
29th Apr 2024 (9 mo. ago)
J Kennedy
Entwistle Green manage our rental property nearby and do an excellent job - recently we had a changeover in tenants and our agent, Rebecca, was great. She is very communicative and readily contactable. She and her team have helped coordinate some renovations and linked us in with reliable local contractors. They have secured a very well referenced tenant and have assisted them well with their move-in. Happy to recommend.... Read more
Landlord
23rd Apr 2024 (9 mo. ago)
M Sharrock
We used entwhistle green maghull when selling our mum and dad's house .We have been very happy with the excellent service we received from all the staff.We could not have wished for more throughout the process.We met Sarah who was always pleasant and professional.Georgia has also been very professional happy and has been our main support, always keeping us up to date replying to our many phone calls and emails, and helping us through any problems we encountered.Sam too was prompt when we needed advice and support.Thank you all staff we have been so happy with the care and attention we received.If in the future we ever need to sell or rent a property, we definitely would use entwhistle green again,we will be advising anybody we know to do the same.Thank you again Jan and Michael Sharrock, Paul and Maria Turner.... Read more
Seller
5th Mar 2024 (11 mo. ago)
S Gul
Highly recommended. Millie was very helpful throughout the letting process. Thank you... Read more
Landlord
1st Mar 2024 (11 mo. ago)
J Gradwell
I can highly recommend Entwistle Green in Maghull. They have managed my rental property for the last eight months and the service has been excellent. I would particularly like to mention Rebecca who from the very start made the whole process seemless. Rebecca has been professional and efficient throughout all my dealings. Thank you.... Read more
Landlord
22nd Feb 2024 (11 mo. ago)
I Daniel
Rebecca, if i have the opportunity of choosing the number of stars, i would have given you a Billion stars +, thank you for always coming through and the little extra you do for anyone I recommend. I will always recommend your services, your team and your agency at Maghull. keep up the good work ???? . L32.... Read more
18th Feb 2024 (11 mo. ago)
Rebecca, very helpful, always there to answer professionally and she made the entre process seamless. I would highly recommend.... Read more
Tenant
13th Feb 2024 (1 year ago)
Very professional. Always informative and welcoming.... Read more
Seller
13th Feb 2024 (1 year ago)
Josh
Just took a new lease out through Entwistle Green. Zoe who I first met at the viewing has been great. Very friendly and nothing ever a problem. She has made the whole process much smoother and stress free. Very happy with the service and looking forward to the years ahead with them and my new home... Read more
Tenant
13th Feb 2024 (1 year ago)
W Merritt
Selling a property is stressful, however Sarah and the team were fantastic, always helpful and supportive. If you are looking to sell your home, I genuinely advise you to contact Entwistle Green Maghull.... Read more
Seller
7th Feb 2024 (1 year ago)
M Hough
Very efficient letting service from Maghull branch. Thanks a million Zoe, for your top class service.... Read more
Landlord
24th Jan 2024 (1 year ago)
N Cole
Rebecca at Maghull has been nothing but outstanding, she always manages to go above and beyond to help me in all my marketing and lettings needs. My clients properties are always let effectively and efficiently and I cannot recommend them enough. Everyone in the office is a credit to the company, always helpful and friendly, nothing is ever too big a job.... Read more
Landlord
24th Jan 2024 (1 year ago)
H Peers
Can’t praise the team and Zoe in lettings enough for how brilliant they have been, the communication and professionalism has been amazing from the very first phone call, so efficient nothing has been a problem. Couldn’t be happier with the service we have received from them :)... Read more
Landlord
24th Jan 2024 (1 year ago)
B Jacobson
Recently rented a property from Entwistle Green. Service from Zoe was amazing! Kept us up to date with everything over the weeks and was helpful with anything we needed answers too! Highly recommend to anyone!... Read more
Tenant
24th Jan 2024 (1 year ago)
Chloe
** Fabulous service **
I highly recommend the letting team. They were very responsive when I was searching for an apartment, and within a day they found me one. Special thanks to Alex, Zoe and Rebecca.... Read more
Tenant
21st Jan 2024 (1 year ago)
H Mawdsley
We’ve not long sold our house with Entwistle Green Maghull and cannot fault the service from start to finish, Georgia and Mia are fabulous at their jobs and were constantly keeping us up to date and dealing with any questions we had, we literally felt like we were their only client. We weren’t lucky enough to buy our new house with them but wish everyone would’ve sold their houses with Entwistle Green Maghull instead! Thank you so much girls and the rest of the team.... Read more
Seller
29th Dec 2023 (1 year ago)
J Kerr
Absolutely fantastic customer service, every staff member we have interacted with have been very polite, friendly and knowledgeable. Nothing is too much for this team, and they are so accommodating and understanding, can't recommend them highly enough
Georgia Kilroy has really stood out for us though, it's like speaking to a friend, she has made the whole process so much easier, we've appreciated her recommendations of properties, her knowledge and her support in finding answers to any queries we have had. It's clear that she really wants what is best for both the seller and the buyer, and works hard to make sure that everyone is happy... Read more
Buyer
14th Dec 2023 (1 year ago)
D Henry
Useless time wasters.
Was booked to view a property, they rang an hour before the appointment asking me to arrive early, we agreed 15 minutes early.
I travelled up with a baby in a pram, arrived the 15 minutes early and stood waiting, after 25 minutes and two phone calls they didn't bother answering I left.
It's a shame Google makes you give a minimum of 1 star.... Read more
13th Dec 2023 (1 year ago)
P Rose
We have just recently sold a property with Entwistle Green Maghull.
From the start Georgia has been great to deal with nothing has been too much trouble for her chasing any queries we had or getting things moving between the two solicitors. Always returned our calls and emails very promptly and when she was on holiday Mia was fantastic too helping filling out forms etc online.
It has been a very positive experience dealing with the staff at the Maghull branch and I would certainly use them again and wouldn’t hesitate to recommend them to friends and family.
Thanks again Phil and Allison... Read more
Seller
11th Dec 2023 (1 year ago)
R Smyth
We approached Entwistle Green Maghull as they had a property for sale which we were interested in ......from the point of contact to the completion of the property the staff were soooo nice and efficient, even after the sale the staff were so helpful. Even if we needed to communicate with the vendor the staff were so helpful. Thank you... Read more
Buyer
26th Nov 2023 (1 year ago)
BlairAlbarn
Georgia Kilroy & Sam Gifford have been an absolute delight to work alongside when locating and purchasing our first house! They're both incredibly polite and helpful, and have gone over and above what I'd expected to find out any information we have enquired about! - Lovely company to be in communications with and I'll be recommending them onwards for future friends and family housing enquiries.... Read more
Buyer
23rd Nov 2023 (1 year ago)
R Higham
We used the Countrywide Mortgage Services when buying our first property through entwistle Green.
Sam made the process incredibly easy. A very honest and informative person, who you can tell has knowledge and experience in the field. He put us at ease during the most stressful parts of the process by being available and easy to talk to. We always felt in safe hands with Sam and we look forward to using his expertise in the years to come.
The entwistle team we also cannot fault, especially Georgia, who was friendly and managed the process efficiently.
Highly reccomend any first time buyer using this agency and morgage service.... Read more
Buyer
22nd Nov 2023 (1 year ago)
S P
We have had excellent service from the staff at Entwistle Green whilst searching for and buying a property. Georgia has been particularly helpful and has always kept us updated. She is very friendly and approachable - she has supported us through the process and has always replied to queries/been available when needed. Sam was knowledgeable and diligent when assisting with finding the best mortgage for us. Many thanks to the team.... Read more
Buyer
22nd Nov 2023 (1 year ago)
D jones
Rebecca was extremely professional and very knowledgeable of the area. She came out to the property on Wednesday and by Friday we had a new tenant and had achieved a much higher rent than I expected. Rebecca took all the stress away, the checks were carried out and the whole process was very efficient. I highly recommend Entwistle Green.... Read more
Landlord
9th Nov 2023 (1 year ago)
M hb
What can I say about entwhistle . Excellent service. So fast. Phonecalls throughout the sale. All mainly from Mia at maghull branch. Absolutely amazing service. Will be telling everyone not to use noone else.
Mia made the whole process easy. Thanks so much. Amazing service.
Helaine Horrocks Brennan... Read more
Seller
8th Nov 2023 (1 year ago)
M pearson
I would like to say how helpful and supportive Alex, Rebecca and all the staff have been. Thanks again for your ongoing support, it’s much appreciated. Kind regards. Mark.????????... Read more
1st Nov 2023 (1 year ago)
J HAZARD
From start to finish Alex, Rebecca & Zoe were friendly, helpful & informative. Very professional service would definitely recommend Entwistle Green Maghull... Read more
1st Nov 2023 (1 year ago)
J Cross

We lived in our first home for over ten years and felt nervous selling. Catherine came out and instantly put us at ease. She was friendly and didn’t use any pushy sales or jargon techniques making us pick Entwistle Green over other local estate agents we also had out.
Mia and Georgia on sales were an absolute pleasure to deal with. Every query and call dealt with quickly and efficiently. We had an issue with the buyers solicitors and Mia was helping us fight the battle to push the sale along. Mia constantly kept us up to date and was our point of contact. We could not fault her enthusiasm and attitude. If Mia was not available Georgia was on hand to help- again always feeling they had our best interests at heart.
We also used Sam the mortgage advisor. He is fantastic. He did everything to get us the best deal. He spent so much time advising and was always keeping us fully up to date.
We cannot fault the team - Catherine, Mia, Georgia and Sam. And would like to thank the 3 of them for making our house sale run smoothly.... Read more
Seller
1st Nov 2023 (1 year ago)
M Owens
John Skipsey at Entwistle Green Lettings sorted out a serious problem with the bathroom at my property as soon as it was reported. Very pleased with the communication and level of service.... Read more
Landlord
5th Oct 2023 (1 year ago)
H Richards
Massive thanks to Sam the mortgage advisor who has been brilliant! He provided excellent mortgage advice and has been so helpful throughout the whole process, chasing things when needed and keeping me updated. He is friendly, professional and efficient - thanks again Sam!... Read more
8th Sep 2023 (1 year ago)
R M
staff were really helpful and friendly and it was a very smooth process from viewing to moving in... Read more
Tenant
24th Aug 2023 (1 year ago)
J 16
The staff here are exceptionally friendly and efficient. I would like to praise Samantha the Manager for her excellent customer service and friendly attitude. Also behind the scenes in the property management centre Pauline Fisher. Pauline it is a pleasure to have you looking after our properties. Pauline is 100% efficient, friendly, polite and always positive. She is a fantastic organiser and communicator. Pauline always liaises with us on issues that have arisen and communicates throughout. Pauline you are a joy to work with. Please give Samantha and Pauline a bonus , you both deserve it.... Read more
Landlord
18th Aug 2023 (1 year ago)
J Allen
Very good office providing a range of property services. I deal with Rebecca and she is very helpful, effective and communicative... Read more
17th Aug 2023 (1 year ago)
Dan
Great management company, Rebecca is especially helpful. Highly recommend!... Read more
17th Aug 2023 (1 year ago)
G Bentley
Great experience with the Maghull branch throughout the whole house buying process. Particular thanks to both Georgia and Mia who were proactive in providing updates and answering questions – guiding me through the entire purchase - a pleasure to deal with. Highly recommended.... Read more
Buyer
17th Aug 2023 (1 year ago)
M green
Pauline from property management is always happy to help with anything communicates through out always keeping us in the loop thank you... Read more
Landlord
15th Aug 2023 (1 year ago)
S Murillo
The staff at Entwistle in Maghull have been fantastic. From my first impressions on meeting Sarah, I knew I was in good hands. All the staff have been friendly but very professional. Georgia and Mia have always returned calls and emails promptly and nothing has been too much trouble.
Thank you very much ladies... Read more
2nd Aug 2023 (1 year ago)
J Blundell
I just wanted to say a HUGE 'thank you' to Georgia for her actions yesterday. A house alarm had been going off day & night for around 4 days in an empty house sold by yourselves (PR8). I did ring another Branch, but they did not get back to me. Yesterday morning, in desperation, I rang your Maghull Office and spoke to Georgia (delightful young woman). Georgia immediately contacted the Vendor who had forgotten to turn the alarm off and offered to go back that evening. Georgia then followed through with a telephone call with the above information. Last night was bliss; no alarm sounding whatsoever !!! I trust you will now convey my sincere thanks to Georgia direct.... Read more
21st Jul 2023 (1 year ago)
T Parle
Had a brilliant experience with Entwistle Green. Mia was fantastic and nothing was too much trouble. Would definitely recommend.... Read more
7th Jul 2023 (1 year ago)
O Glogic
I am trying to buy house in Liverpool. I have contacted a number of Estate agent and found dealing with Entwistle and especially Georgia, very pleasant experience. Staff in Entwistle have been very friendly, approachable and efficient. Staff have been very pleasant and professional. Nothing was too much trouble for them especially Georgia. I certainly will recommend Entwistle.... Read more
Buyer
23rd Jun 2023 (1 year ago)
J F
Please avoid renting a property from this place! If have any issues over weekend/bank holidays they won’t help you just revert to portal which is useless in emergency.
Also uncontactable, rang over 40 times yesterday with no answer and again today with the same.
Please avoid.... Read more
Tenant
14th Jun 2023 (1 year ago)
A Hume
Rebecca was amazing to deal with and extremely helpful and knowledgable throughout the process of renting making it very easy. I couldn’t recommend her enough. A credit to the team.... Read more
Tenant
2nd Jun 2023 (1 year ago)
J john
Had 3 properties redeveloped, had Rebecca Gravner take over and she had them all rented out within 3 days, has also been on hand to answer any questions i have had, would recommend working with her again, was straight forward and hastle free.... Read more
Landlord
2nd Jun 2023 (1 year ago)
G Harvey
I would like to commend Entwhistle on providing a quality professional service in the sale of our property. This was a complex sale which was mainly managed by Georgia who provided exceptional support throughout the process. Georgia communicated at every juncture and followed up on any issues with the relevant people in a timely manner. Many thanks for your support resulting in a successful completion today.... Read more
Seller
24th May 2023 (1 year ago)
N spencer
Excellent service from inquiry to completion. Entwistle Green have been a pleasure to deal with. A special mention to Georgia and Mia who were professional, competent, efficient, and friendly. They are a credit to the company and a delight to deal with. Highly recommended.... Read more
16th May 2023 (1 year ago)
J Cara
Would highly recommended Entwistle Green Maghull. I seen my dream flat, sent an enquiry and received a call with 5 minutes inviting me to a viewing that afternoon. I completed the application form that day due to my urgency to move. Referencing was all complete within days and I was ready to move in. Very straightforward and efficient.
Massive Thank You to Rebecca who provided me daily updates and was very friendly and such a great help from the very beginning, cannot fault the whole experience i have had so far... Read more
Tenant
27th Apr 2023 (1 year ago)
S Anwar
Thank you so much Rebecca Gravner from the Maghull branch. You were a great help in finding tenants for my property. Definitely recommend using Entwistle Green. All the best, Ricardo Santana.... Read more
Landlord
12th Apr 2023 (1 year ago)
A Marshall
Recently sold house with Entwistle Green Maghull. Georgia, Mia and Sarah were so friendly, approachable and efficient during a rather protracted sale which was no fault of theirs. They did a marvellous job especially liaising with ours and our buyer's solicitors to secure our sale. Nothing was too much trouble for them and we were always greeted with a smile whenever we dropped into the branch. Would highly recommend Entwistle Green and would have no hesitation in using them again.... Read more
Seller
11th Apr 2023 (1 year ago)
D Penketh
What a fantastic estate agent! Easy to contact and always helpful, Georgia, Mia and Cath were everything you could ask for and I am very happy to have chosen them to manage the sale of my property. Their help and support make the difference.... Read more
Seller
11th Apr 2023 (1 year ago)
A G
I have been dealing with Georgia out of the Maghull branch. I cant fault her customer service. She has kept me fully up to date and is always on hand to offer advice and guide me through the process of selling my home and looking for my onward purchase! Thanks Georgia.... Read more
Seller
4th Apr 2023 (1 year ago)
S benny
I am really happy with the service of entwistle green especially Joe Jaison who helped me to find a suitable and secure tenancy. He was always approachable and clarified all the queries in such a simple way. I would like to approach entwistle green in future also. Thank you for the great help.... Read more
Tenant
31st Mar 2023 (1 year ago)
S Berry
EG at Maghull worked hard to get through a difficult and protracted sale. Georgia and Sarah did their utmost to progress the sale with the buyer and liaise with the legal teams. I found the EG team to be very approachable and could rely on Georgia to keep me up to date particularly when there was limited communication from the legal team. I would recommend EG at Maghull.... Read more
Seller
29th Mar 2023 (1 year ago)
H Mashinga
Thank you to Rebecca for the amazing service and support from start to finish. Also, a special thanks to Joe for all the advice and help. Rebecca and Joe went above and beyond and if it was up to me the two should get a well deserved promotion. Highly recommend Entwistle Green!... Read more
28th Mar 2023 (1 year ago)
H horlayemmy
I love and appreciate the service render by the company through Mr Joe Jaison. Joe Jaison was so supportive all through the process.
He is a nice person that i will surely recommend to anyone. Thank you JOE.... Read more
28th Mar 2023 (1 year ago)
T Job
I loved the services I received from this real estate company, especially the supports i received from one of the staff 'JOE JAISON'.
The support and service from JOE JAISON is unimaginable excellent and he is detailed in executing his job.
I definitely will refer anyone to Joe Jaison, nice guy.
I give 5 star because of Joe.... Read more
23rd Mar 2023 (1 year ago)
M cooper
I met with Rebecca Gravner and she was very professional within 1 week I had all 4 apartment's let Keep up the great work Rebecca.... Read more
Landlord
23rd Mar 2023 (1 year ago)
G
Rebecca was fantastic from start to finish. Great communication and found a suitable tenant immediately.
Will definitely use Entwistle Green again in the future and highly recommend Rebecca... Read more
Landlord
14th Mar 2023 (1 year ago)
M Haycock
Fantastic experience purchasing a house with Entwistle Green. Georgia looked after us really well throughout the process, and kept communication lines open and clear throughout. Cant recommend Entwistle Green and Georgia enough!... Read more
Buyer
10th Mar 2023 (1 year ago)
J Palin
Entwistle Green, Maghull, dealt with the sale of my house, and I couldn't rate them high enough. I mostly communicated with Georgia but also spoke to Mia and Laura. Georgia dealt with me the most, and she sorted out all queries and questions quickly and professionally. She kept me up to date with all aspects of the journey, even just to ask how I was and how it was going. I would highly recommend them.... Read more
Seller
6th Mar 2023 (1 year ago)
P Dillon
A very smooth sale achieved with support from Georgia and Maia at Entwistle Green Maghull. Kept informed throughout and nudged along when needed. Always bright and cheery and always very welcoming. Thank you for all of your help... Read more
Seller
23rd Feb 2023 (1 year ago)
I was kept up to date on the purchase of Beechcroft and the sale of Aster Court. My thanks to Georgia and Mia who were both friendly and professional throughout the transaction.... Read more
Buyer
23rd Feb 2023 (1 year ago)
J morton
I chose EG Maghull because i was a former employee of Countrywide PLC. From the moment i signed up to sell our home, Mia, Georgia and latterly Sarah were very proffesional, helpful, persistant and patient!....the sale process was longer than we exoected but that was down to the legal team at Countrywide. Would reccomend using EG Maghull... Read more
Seller
22nd Feb 2023 (1 year ago)
R Richards
Signed up for a viewing of a property. They changed the time of the viewing on the day of, which was fine. But they didn't actually bother to turn up. A waste of time.... Read more
14th Oct 2022 (2 years ago)
N Nolan
Very happy with the service from the entire lettings team at Entwistle green Maghull and particularly to James Clague who helped to secure a perfect Tennant which I am very happy with.
James always took my Tennant criteria into consideration and pushed to secure the highest possible rental income rather than the first prospects through the door.
Highly recommend to anyone looking to rent out their property with a smooth service throughout.... Read more
Landlord
27th Sep 2022 (2 years ago)
M Higham
Moving cross-country, these estate agents were by far the most helpful in the area and responded to all my queries promptly. I highly recommend their services.... Read more
24th Sep 2022 (2 years ago)
K Meadows
I moved house back in May and Joe was absolutely brilliant. I am so grateful for his patience and willingness in finding me my new home. He went above and beyond, showing me round multiple properties until we found the perfect one. It was such a smooth process and he was brill keeping us up to date with everything.
I was moved in after viewing the house in about a week and a half!! Joe made it so easy to move and I couldn't recommend him enough.
Iv been in my lovely new home for 5 months now and still today the customer service and efficience of Joe and all the other staff is unbeaten.... Read more
Buyer
15th Sep 2022 (2 years ago)
D Smith
Thank you to Georgia for making the journey of buying our first home easy. Her professionalism and friendly nature made the process less stressful. She kept us informed right throughout and was always quick to respond to any queries. If Georgia wasn’t available either Stephanie or Mia was able to help answer any questions. We also used Nick for our mortgage and would highly recommend him.
Thank you!... Read more
Buyer
21st Aug 2022 (2 years ago)
B Bws
I DO NOT RECOMEND !!
I came for an appointment to view the house. Nobody came to show me the place. So I called them, and some guy told me, they are really sorry, but nobody can show me the house right now (they should let me know that before appointment, but they didn't), and he can book another appointment for another day. So i came another day, and guess what? Nobody came! Again! They didn't answered the phone. Incompetent people. I've wasted time and money to get there. They don't even deserve for 1 star... Read more
30th Jul 2022 (2 years ago)
M hollomby
When we apply for a mortgage with no penalty clauses for early payment they said ok no problem guess what we had to pay £600 for paying off the mortgage early they don't listen to what the customer wants... Read more
26th Jul 2022 (2 years ago)
N B
Phenomenally quick purchase. Accepted in mid May to completion in mid July. Couldn't be happier. Special shout out to Georgia Kilroy for who nothing was too much trouble; whether it was nudging sellers or arranging extra visits to the house before we completed. Also to Nick Gatti who got me a great deal on my mortgage. Thanks again team!... Read more
17th Jul 2022 (2 years ago)
M Plant
My fiancé and I recently bought our first home through Entwistle Green and dealt with the Maghull office. Overall, we were really pleased with the service we received and would recommend them. Entwistle were really helpful throughout and were always happy to explain things in detail. We never had any issues getting through to the team, who always called back promptly. We mainly dealt with Georgia and Mia, who were fantastic. They were both extremely personable, friendly and checked in with us along the process. By the end, it almost felt like we knew them, despite never actually meeting in person. We couldn't have asked for better people to deal with.... Read more
17th Jul 2022 (2 years ago)
D Redding
Thanks to all involved in the sale of our property. Expertly dealt with in a timely manner and with no hiccups. Superb service and a special mention for Georgia and Steph. Many Thanks.... Read more
16th Jul 2022 (2 years ago)
K Parry
The rentals team have found us two excelent tenants and have always tried to meet our needs in a friendlty and approachable way. The back office has not been as well organised and perhaps internal comunication and keeping the clent informed were both affected by staff shortages and sickness absences, otherwise ths would be a 5 star review.... Read more
Landlord
1st Jul 2022 (2 years ago)
P Wright
You have to use their mortgage provider or they aren't Interested. They wouldn't set up a viewing for my mates girlfriend because she said they already had mortgage set up with nationwide then when my mate managed to get a viewing on a different property and wanted to put an offer in they do it wouldn't because he didn't go with their mortgage. So if you have your own mortgage set up avoid.... Read more
Buyer
23rd May 2022 (2 years ago)
J brotheridge
Georgia dealt with the sale of our house in Maghull. She was efficient, friendly and polite. When i had doubts she immediately acted in order to clear up queries and chased lawyers, buyer and other estate agent's. Due to living abroad, it was very important to have a responsible person who kept me updated by regular emails and calls and also regulated viewing and buyers visits for me. Very grateful and satisfied with the service received.... Read more
Seller
12th May 2022 (2 years ago)
S Poole
Georgia was really kind and helpful from start to finish. Nothing was too much trouble, excellent service provided.... Read more
17th Apr 2022 (2 years ago)
K Mc
Recently purchased a property though the Maghull branch I dealt with Georgia from start to finish. She was lovely to deal with she was helpful the whole way though. Always returned my calls or Emails and help deal with any issues we came up against. Thanks for everything Georgia xxx... Read more
Buyer
5th Apr 2022 (2 years ago)
S Signworld
Dreadful!... Read more
31st Jan 2022 (3 years ago)
The team at Entwistle Green were extremely helpful, professional and efficient. Georgia was always available and followed up on things whenever she said she would. Excellent service and would definitely use again and recommend... Read more
Seller
19th Jan 2022 (3 years ago)
J Gere
Outstanding service... Read more
17th Jan 2022 (3 years ago)
K harvey
Having dealt with a lengthy sale due to a problematic sitting tenant which lead to a court case and then issues with the buyer, this branch and everyone in it deserves a medal. Kate and Steph the branch managers were super helpful. Catherine gave great advice when needed. Georgia was brilliant each time I rang up which was a lot towards the end of the sale. The lettings manager also deserves a mention as she was helpful with advice about my tenant staying past her eviction notice and was very knowledgeable.... Read more
Seller
10th Jan 2022 (3 years ago)
K Reader
Recently purchased a property through the Maghull branch. Absolutely amazing service throughout but I especially would like to mention Georgia who was always very helpful and responsive to any queries I had! I would highly recommend Entwistle Green Maghull!... Read more
Buyer
20th Dec 2021 (3 years ago)
G Kemp
From women I contacted Entwhistle Green at Maghull. I had excellent service from the team, especially Georgia Kilroy. Always prepared to do extra mile for us. Thank you so much Dr Graham Kemp... Read more
15th Dec 2021 (3 years ago)
F Kelly
Just purchased property through the Maghull branch. Staff were brilliant!
Very responsive, didn't ever have to wait for an email reply or wait for someone to answer phone for my queries.
Very professional and knowledgeable.
Special mention to Steph, Georgia and Hayley! Credit to the company... Read more
Buyer
1st Dec 2021 (3 years ago)
C Burgess
Purchased a property through the Maghull branch and I received excellent service. Especially Georgia who was always repsonsive, very helpful and remained professional at all times. I would definitely recommend using Entwistle Green.... Read more
Buyer
2nd Nov 2021 (3 years ago)
P Jones
I have to say the energy & professional way in which the team dealt with us at a very pressurised time made life a lot easier . Brilliant ????????????????... Read more
3rd Sep 2021 (3 years ago)
J Payne
I asked them for a valuation on a property. They couldn't even handle that appropriately so why on earth should I, as a potential client, trust them with the sale? I think not. I wouldn't recommend them at all.... Read more
28th Aug 2021 (3 years ago)
C Marlow

I am thrilled with the level of service from this company especially from Sarah Viggars in the maghull branch. I live abroad and so contact for me is vital via email to keep me informed and up to date. Sarah is always there to answer any queries, questions and offers valuable advice and puts my mind to rest. This has been a life saver as a new landlord. She is consistently there with a rapid response and/or puts me in touch with whomever I need to directly deal with. I value her advice. Off the service I have received from her, I would recommend friends if/when they need a letting company.
I changed from a previous company that was recommended to me because they did not offer me the contact I needed being abroad. Sarah giving me this level of service is the sole reason I chose entwhistle out of a range of other companies.
If you are looking for a professional and friendly letting company then chose entwhistle and Maghull in particular.
Also in my humble opinion Sarah deserves a bonus.... Read more
Landlord
18th Aug 2021 (3 years ago)
S Martin
We are in the process of completing our first home purchase and Georgia from the Maghull branch has been amazing. Very responsive and on hand for us to go view multiple times, anytime and always with a smile!... Read more
Buyer
18th Aug 2021 (3 years ago)
K Greenway
Very helpful throughout the whole process... Read more
15th Aug 2021 (3 years ago)
C
Joanne was really helpful, took time to consider our needs, kept us updated and help us throughout the process. Would recommend and use this estate agent again... Read more
13th Aug 2021 (3 years ago)
M ARMSTRONG
Had a great experience with Entwistle Green, they made the process so easy and really quick!
Particular thanks to Steph who was a real help throughout the whole process!... Read more
13th Aug 2021 (3 years ago)
A Christoforou
Excellent and efficient service... Read more
12th Aug 2021 (3 years ago)
B Johnson
The process of passing one of your properties over to a managing agent can be daunting. But Sarah at the Maghull branch has been nothing short of exceptional. The level of professionalism and efficiency is more than I could of hoped for and I look forward to working with this branch again in the future!... Read more
Landlord
12th Aug 2021 (3 years ago)
J Hampton
Really impressed with Hayley , she had to sort the house move in 6 days which she did exchanged and completed on the same day . Could not have done it without Hayley she was great .... Read more
Buyer
12th Aug 2021 (3 years ago)
B Mcloughlin
Just got in our new home after a lot of worry and stress that hayley in entwistle sorted out everything I can honestly say with out hays help it may well have not happened thanks hayley
Brian and lynn mc... Read more
Buyer
12th Aug 2021 (3 years ago)
C Mackie
Special mention to Joanne and Sarah for all there tireless work . Very professional. Very attentive to the people and the job at hand. A credit to the company.... Read more
11th Aug 2021 (3 years ago)
M Wadsworth
The team from start to sale point so far, have been amazing. Got the best price for my home and sold within 24 hours. I would highly recommend. Responsive and professional.... Read more
Seller
14th Jul 2021 (3 years ago)
J Filson
What time does the Maghull Branch open? I've been calling since 9am and upto now I get answer phone!!... Read more
17th Jun 2021 (3 years ago)
C Stephens
I cannot rate Entwistle Green highly enough. Sarah in particular at the Maghull branch is absolutely amazing. She goes above and beyond every time and her local knowledge and expertise has been invaluable.
If there was an option for a 6 star review I would give that!... Read more
12th Feb 2021 (4 years ago)
A Mee
Leah, was amazing and so helpful. Entwistle Green - Maghull, went above and beyond after we had previous issues with other estate agents. I can't speak highly enough of our experience and the customer care we received. Excellent service!... Read more
29th Jan 2021 (4 years ago)
A Mole
Absolutely excellent service from Leah Smith at the Maghull branch.... Read more
29th Jan 2021 (4 years ago)
C Wilson

Used them to manage our one letting. Abysmal service from start to finish. Staff turnover, including managers seems to be excessive and every time we had an issue, we had to deal with a different manager. They didn’t appear to know the legislation regarding HMOs and certainly didn’t explain the implications to us as landlord when sourcing tenants. They charged us for maintenance work that wasn’t carried out and the maintenance work they did complete had to be redone on several occasions because of its poor quality. Communication was absolutely dreadful (apart from when we dealt with Samantha Blease) - calls not returned, emails not answered. Administration appears to be non-existent - they took over 18 months to get paperwork signed by the tenants for a straightforward rent increase. (We discovered by chance that the tenants had actually been paying the increased amount without our knowledge for the entire time but this was not passed on until we brought it to their attention). They’re owned by Countrywide who appear to have no interest in providing a service to either tenants or landlords. If you do decide to use them for lettings management, you should be prepared to check absolutely everything they do, which actually defeats the objective of appointing and paying a managing agent to act on your behalf. Alternatively you could use the services of a professional business.... Read more
Landlord
5th Nov 2020 (4 years ago)
H Krishnan
I have both purchased and rented out few properties through entwistle green. Sarah viggars was very helpful and maintained excellent communication during the whole letting process. I would definitely recommend them and would work with them for many other properties. Thanks to Sarah and the team.... Read more
Landlord
21st Oct 2020 (4 years ago)
B Jennings
We currently rent our flat through them and would not recommend. As soon as our six months tenancy is done we'll be out and highly doubt we would ever rent through them again. Unhelpful and unprofessional if not negligent.... Read more
Tenant
1st Oct 2020 (4 years ago)
J Fitzpatrick
Turned up for a house viewing in Walton but no one from Entwistle Green was there and they didn't answer my calls or text or email... Read more
8th Sep 2020 (4 years ago)
X Luna
never answer the phone ???? how they have a business ill never know... Read more
3rd Sep 2020 (4 years ago)
N hemmant
**Beware**. Appalling and wholly unacceptable business practices.This company have lost an important signed contract and have caused real issues in providing a tenant who damaged the property and left without paying 3 months rent. Many attempts made to make contact with this business but they don’t pick up the phone.... Read more
Landlord
17th Jul 2020 (4 years ago)
T Julien
I have both bought and leased out a property through Entwistle Green. The staff were extremely helpful and maintained good communication throughout the process. I would definitely work with the again. Big thanks to Leah, Kate, Sam, Cameron and Farrah... Read more
Seller
15th Jul 2020 (4 years ago)
M Groves
Waste of time, lie through back teeth about availability and veiws, absolute disgrace of a service... Read more
19th Jun 2020 (4 years ago)
Very good end to end service. Would recommend... Read more
Seller
7th Jan 2020 (5 years ago)
Amy
Very dishonest. They let me a house and said existing issues with damp would be resolved before we moved in, but they just painted over the patches and now we're having to fight with the landlord to get repairs done. They also tried to get us to sign the inventory without having seen it first. Would never rent with them again and will be getting out of this house as soon as the tenancy is up.... Read more
Tenant
5th Oct 2019 (5 years ago)
J Black
Fantastic, friendly and professional service from start to finish. Cameron Hardy was the young gentleman who dealt with us and I must say that we could not have asked for more from an agent. Without doubt 5 star service!!! Highly recommend this company and more to the point Cameron. Huge Thank you.... Read more
28th Sep 2019 (5 years ago)
J Pops
Be careful with this branch.
They don't tell you about any of the not obvious problems thats been reported to them and your surveyor Will probably miss.... Read more
Buyer
21st Aug 2019 (5 years ago)
S Anderson
Nobody informed us of nèding an EPC for my mum's property. Staff very unprofessional and inexperienced on phone. Wouldn't recommend... Read more
Seller
15th Aug 2019 (5 years ago)
O Ajewole
Good customer service - The agents were very friendly and kept to time. Gave all necessary information and guide. The entire process was easy and straight forward (many things could be done online).... Read more
2nd Aug 2019 (5 years ago)
I Oseni

*COST ME A HOUSE*
A property came on the market a few weeks ago and within 5 minutes I called to inquire about viewing it. No answer. So as I was driving home I was passing the office and thought I’d call in to arrange a viewing. I did that and the staff rang the landlord to check it was okay that my dad was self employed (which it was). A few days later I went to view the property and upon arrival I received a call from Entwhistle explaining that the contractors had the keys to the house so they’d be cancelling the viewing. I called into the office to ask if I could submit an application without a viewing to which I was told “This landlord is very particular she wants to meet all of her applicants first AND THEN CHOOSE” (Is that even allowed?). Anyway, I left the office being informed I’d receive a call when she was back from holiday to meet me and my dad. I never received that call so on the Friday I rang them to ask what was happening. They told me that she was still away and they’d be in touch as soon as she was back. I’ve just rang this morning and they told me that the house now had an application in. I was absolutely gobsmacked how much running around I’ve done after this estate agent. The only thing I can think of is that we have been discriminated against because we are from an ethnic minority group. Absolutely disgusting from a so-called “professional” business.... Read more
Tenant
15th Jun 2019 (5 years ago)
L Carberry
Leah Smith thankyou so much for all your help with Penda Drive. You were always there to answer my many questions and always so polite.
Overall an efficient and very thorough, friendly service. Thanks again Leah, we got there in the end!... Read more
24th May 2019 (5 years ago)
S Brixia
If I could I would not give you any stars for your behavior
The lanlords has hired the management of the property I occupy at Entwistle Green
This agency, without following the previously signed tenancy agreement, increased the rent by £20 and also when I'll move out from the flat I'll have to pay £86,78
seems right to you?... Read more
Tenant
5th Apr 2019 (5 years ago)
Twowheelsplusengine
Matt Tyler you are amazing. Thanks for all your help regarding Towcester Street. Overall service provided by you and your team has been 5 Stars. Keep up the good work! Merry Xmas... Read more
22nd Dec 2018 (6 years ago)
A Radcliffe
Great! Would recommend.... Read more
30th Nov 2018 (6 years ago)
J Moore
Alex was very helpful when I called. Hope to deal with Entwistle Green again.... Read more
27th Nov 2018 (6 years ago)
L Gradwell

I have been working with the Entwhistle Green Letting Team for three years now. Leah heads the team dealing with my properties and she is excellent. Leah is professional, knowledgable, friendly, helpful and really efficient. Farrah has been part of the team for the last few years and she has also helped me sort many issues out and she is also friendly, helpful and professional and has always returned calls promptly when I have needed to leave a message. I will be keeping my portfolio of properties with them and definitely recommend them.
I have been working with the team at Entwistle Green for over a year and with the Lettings Manager for much longer as he worked at a different branch for the company.
I find the team and particularly the manager I deal with in the Maghull branch to be professional, knowledgable and capable. Any difficulties I experience are dealt with in a supportive and calm manner.
I intend to continue to work with this company in the future for as long as the manager I have been dealing with is there.
Just a quick and well-deserved update:
I have been working with Tom and the letting team for two years now and have added four more houses to my portfolio and the service remains excellent! Thank you.... Read more
Landlord
21st Nov 2018 (6 years ago)
C Caswell
Fantastic team. Staff helpful and always try to help with any situation.... Read more
21st Nov 2018 (6 years ago)
R Evans
Very helpful and all queries etc. were dealt with in a professional manner.... Read more
21st Nov 2018 (6 years ago)
M Tinsley
As a contractor we have worked closely with branch and management center for many years .Branch Staff (generally deal with Leah and Adam) are friendly and knowledgeable, and all staff excellent . Matt in the management center is very efficient and is keeps on top of maintenance and repairs , ensuring all completed on time.... Read more
15th Nov 2018 (6 years ago)
D lloyd
Entwistle Green in Maghull have managed my apartment for over 5 years. They have provided an excellent professional service both when finding a new tenant and managing the property during a contract. Maintenance issues are dealt with promptly. Highly recommended.... Read more
Landlord
14th Nov 2018 (6 years ago)
A rogers
As a landlord, the lettings side started out well, but have turned very poor indeed - particularly not answering the phone, returning calls or emails. I need their help but I'm having to do it all myself.... Read more
Landlord
14th Nov 2018 (6 years ago)
R Sayle
Recently purchased a property through this estate agents and was thoroughly impressed. The team were on the ball every step of the way. Sometimes a step ahead of my solicitors in trying to make sure my purchase went through as smoothly as possible. Fantastic team.... Read more
Buyer
22nd Oct 2018 (6 years ago)
D Ranasinghe
Great customer service.... Very helpful.
Highly recommended !!!!!... Read more
8th Sep 2018 (6 years ago)
A Trinick
Very efficient service from Tom and his team in the Magull branch. Had a 3 bed terrace in Walton and they filled it on the first viewing. Highly recommend.... Read more
Landlord
21st Mar 2018 (6 years ago)
E Williams
Can't thank Tom & Leah at Maghull enough for their total professionalism. They had new tenants in our properties with weeks. We would highly recommend them to other landlords . A well deserved 5 Stars.... Read more
Landlord
20th Mar 2018 (6 years ago)
P Clark
Highly unprofessional, Terrible service.... Read more
3rd Mar 2018 (6 years ago)
S Ogden
being new to the rental/landlord market we were unsure of the various pit falls involved, Tom and his team helped us though some difficult rentals with professional manner and kept us informed throughout. Tom in particular could not have bee more helpful and was quick to resolve any problems arising. Thank for all your help. Karen & Steve... Read more
Landlord
21st Feb 2018 (6 years ago)
Angela
I had a terrible experience after dealing with another letting agent for months. Tom and the team @ Maghull branch, helped to find the perfect tenant in a very short period of time, and also dealt with all the issues I had with renovating the property that was left in a bad state. I can't thank them enough! A special thanks to Tom and Leah for an outstanding Job! I will be more then happy to recommend you to family and friends. You have taken a weight of my shoulder! A heartfelt Thank you!... Read more
Landlord
14th Feb 2018 (7 years ago)
N R
This was my first letting as a landlord, I had done a lot of research and had several agency’s to the property to compare what they offered but more importantly their professionalism with regard to managing my property. Tom and team found a suitable tenant in a matter of days and kept me informed throughout the process. Although I am new to this, based on my experience to date i would recommend Tom and the team.... Read more
Landlord
23rd Nov 2017 (7 years ago)
A Derby
I have recently rented out a property through Entwistle Green in Maghull and would highly recommend them. The service I recieved was excellent. Tom Lovelady found a tenant for my property within a week. He was very helpful and answered any queries I had quickly. Having had a bad experience with an agent previously Tom set my mind at ease straight away. I am very impressed with the level of service provided.... Read more
Landlord
17th Oct 2017 (7 years ago)
G Roscoe
We recently rented a property with Tom, from the beginning of our dealings he has been great and helped us secure our perfect property. Since we have moved in there have been a couple of issues which he has dealt with quickly and efficiently for us, would recommend Tom and his team (especially Tom) highly... Read more
Tenant
17th Oct 2017 (7 years ago)
M Heatman
We used Entiwistle Green in Maghull after another agent failed to find a tenant for one of our properties for seven weeks. Tom and Farrah found a good tenant in a week, and got them moved in two weeks. They went above and beyond. I can highly recommend them... Read more
Landlord
16th Oct 2017 (7 years ago)
G MacWilliams
I have recently dealt with Entwistle Green at Central Square, Maghull, Merseyside to let my property and am extremely happy with the level of service provided. Not only were they very prompt and professional in the way they addressed our needs but also delivered the promises made at our first meeting with them and the property was let 3 weeks afterwards. I would highly recommend.... Read more
Landlord
5th Oct 2017 (7 years ago)
G lowndes
After managing properties myself for the last 5 years I decided to take a back seat. Entwistle Green were recommended to me by a friend. What a great decision it has been. Tom Lovelady & Philippa Ellison have been extremely professional & a pleasure to deal with. With their fast & efficient letting service my property in Kirkby was tenanted within a week. Would highly recommend them, I don't think I will ever manage a property myself again ????... Read more
Landlord
4th Aug 2017 (7 years ago)
M Baddeley
Misadvice given to take house off market for asking price. Did so and buyers pulled out 6 months later. Only found out through our solicitors as no one called us back or could give us answers in branch. Delayed our emigration and cost is money. Found a cash buyer ourselves, but still had to pay almost 4 k commission as in contract. Numerous complaint emails sent and no response. Avoid at all costs.... Read more
Seller
14th Jul 2017 (7 years ago)
Y Pei

My husband Andrew McKay and I have recently purchased our first buy-to-let property. We have no experience in this area so were venturing into the unknown. We approached a number of Lettings Management companies and decided to go with Entwistle Green Maghull Branch because we were very impressed with what Tom Lovelady (Branch Manager) had to say. He explained all aspects of the buy-to-let market and discussed all things we need to know in terms of being a landlord. We were his last appointment of the day he didn't mind staying a bit later to finish answering all of our many questions.
Since our initial meeting Tom has kept us up to date throughout the process from setting up right up until tenants moving in. He has always made himself available to answer any questions no matter how trivial they may seem.
We are very impressed with Tom's professionalism and attention to detail. We have also dealt with other members of his team and have nothing but praise for all concerned. We are extremely happy with the 5-star service we have been provided with and are happy to continue working with Entwistle Green Maghull Branch. We highly recommend them to anyone wanting to rent out a property.... Read more
Landlord
19th Jun 2017 (7 years ago)
J francis
I've recently undertaken a number of housing rental transactions with Tom Lovelady ,his professional and friendly approach are a credit to him and Entwistle Green. His approach to customer care is outstanding ,if you are looking to rent property seek Tom out, he really does give meaning to the term "a safe pair of hands"... Read more
Landlord
27th May 2017 (7 years ago)
J Naylor

Awful service with lettings, problems right from the start not to mention the extortionate letting fees. Signed us up to an electricity supplier we didn't ask for. House was disgusting clearly not been cleaned prior to us moving in. Boiler broke so had no hot water and took over 2 weeks to repair, not due to the plumber who was fine but due to their incompetence in arranging for approval for the repair. Had a plumber contact us 3 days before our gas safety certificate was due for renewal to arrange an appointment, never heard anything for a week then they came to do certificate all fine. Have since received a back dated letter from Entwistle claiming we are uncontactable and it is our fault the certificate is about to run out, the letter was dated prior to the first occasion we were contacted however the envelope was dated after the certificate was out of date (10 days after the letter). I have rented properties for over 10 years an have never had such poor service.... Read more
Tenant
6th Apr 2017 (7 years ago)
H Lamont
I can highly recommend the lettings team at Entwistle Green Estate Agents in Maghull, Merseyside, for helpful, courteous and efficient service. Tom Lovelady and his colleagues managed two lettings for me in a most professional and helpful manner.... Read more
Landlord
8th Mar 2017 (7 years ago)
C Bannister
We have used both the purchase and lettings side of Entwistle Green in Maghull and would have no hesitate in recommending them to family and friends. All staff were very helpful and friendly and we would like to thank them for all the help and support received.... Read more
3rd Mar 2017 (7 years ago)
K Burgess
As a Landlord I have been very happy with the service. The team are always easy to contact and respond to emails in a timely fashion.... Read more
Landlord
20th Feb 2017 (7 years ago)
C (Krisdra)
Bad staff... Read more
15th Feb 2017 (8 years ago)
M Charles
Received an excellent service from Tom and the team when renting my property. Found a tenant within a couple of days and had everything sorted and in place very efficiently. Will definitely use again.... Read more
Landlord
2nd Feb 2017 (8 years ago)
Dave
I would NOT trust this company as far as I can throw them. Problems trying to get my deposit back even though my former landlord had released my full deposit almost a week ago. I was told by a guy at the agents that it is put straight into my account via bank transfer and takes seconds to do, I was also told by my landlord it is paid into my account immediately with no waiting about. Now I'm being told I have to request it in writing and confirm my details for a second time. Something isn't right with this whole agreement and is currently in the hands of a solicitor.... Read more
Tenant
8th Dec 2016 (8 years ago)
A Jones

Promise alot but deliver very little when using them to manage your property. I've had the Maghull branch find me 2 tenants. One left suddenly and I was not forewarned. A letter was sent but never received. Entwistle and Countrywide don't appear to communicate with each other and I had one making excuses for the other. Inevitably it was me that paid the price.
I've now rented my property again (perhaps the last with them) and the communication breakdown has started again. I've got Countrywide contacting me as they hadn't got my rent and I have to tell Entwistle what they've said. I've also had a maintenance issue of which they've just got an electrician involved and provided no evidence it was actually my tenant's fault. A light 'fell' off the wall. No investigation whatsoever as to how.
Each time we have at least 3/4 people involved and they offer very little support! Numerous times I've called with the promise someone will call me back and nothing. I will be looking elsewhere when my current tenant leaves.... Read more
Landlord
1st Dec 2016 (8 years ago)
B virrels
Worst letting agency in the world landlord has only been with them a few months and have already caused so much stress , sending threatening letters out about owing rent and going to put daily charges on if money is not paid , we have been in the property over 5 years and never owed a penny in rent , last month received a letter and was told it was their mistake , today received another . Asked for a receipt once rent is paid never get it , thank god it's paid with a card so have proof .Been told last month not paid , different to what statement says . Surely someone needs to do their job a bit better . The stress don't help when my partner has a life threatening illness at the moment , let's hope it doesn't make this worse , time for legal advice me thinks , already getting it against the GP... Read more
Tenant
23rd Sep 2016 (8 years ago)
K Waring
Excellent service from Tom and the team. Very efficient, friendly and enthusiastic. Both the landlord and tenant were very pleased with the service.... Read more
19th Sep 2016 (8 years ago)
D GEORGE
My company is based in Surrey has four properties which are presently managed by Entwistle Green, Maghull. It is very important to us to have an agency we can trust as we are far away from our properties. Tom and his team are the best rental agents I know - They have managed refurbishment works, found good quality tenants very quickly and they keep regular contact. Everybody is extremely courteous, helpful and knowledgeable. I would be very pleased to give 100% recommendation.... Read more
Landlord
5th Sep 2016 (8 years ago)
G Holland
very helpfull based in london and couldn't be happier with the service i get from the team... Read more
21st Aug 2016 (8 years ago)
M grimes
After checking out other agencies we placed our property for rent with Entwistle Green Maghull. Rented out to very good tenants within 6 weeks and we have had helpful advice and service over the last 12 months... Read more
Landlord
4th Aug 2016 (8 years ago)
S Jones
Well what can I say,the service from the team in Entwistle green maghall amazing,helped me with my first buy of my home,from start to finish and all set up was just great,thank you to all the team,would highly recommend them for helping for rent and buying your home... Read more
Buyer
1st Aug 2016 (8 years ago)
T Byers
I received a very good service when I recently used Entwistle Green to find a tenant for my property. They always call to give feedback and are quick to return calls... They also gave good advice on marketing my property to its full potential! I was so impressed with their service that I decided to use them for full Management...... Read more
Landlord
8th Jul 2016 (8 years ago)
cwightman
Excellent service from the lettings team. Always straight on the phone for a quick 're-let as soon as tenants give notice. Highly recommended!... Read more
Landlord
8th Jul 2016 (8 years ago)
C Johanson
I would highly recommend Entwistle Green to anyone thinking about renting their property out. I was initially very dubious about renting my property but after speaking to Tom Lovelady who is the manager of the Maghull branch I was soon put at ease. He explained everything in great detail and found suitable tenants within 2 days All the staff here are extremely professional and helpful from beginning to end. Great experience and would use again.... Read more
Landlord
29th Jun 2016 (8 years ago)
C Gillard
Tom and his team, Have been most helpfull towards renting of my property.
Would recommend them.... Read more
Landlord
29th Jun 2016 (8 years ago)
C Thompson
I have been a landlord with Entwistle Maghull for many a year (over 8 years) and since Thomas Lovelady took over this branch he has conducted business with the utmost sincerity and professionalism. Prior to Thomas appointment the office was so hit and miss.I wish my property agents in Australia had as much pride in their work.... Read more
Landlord
18th May 2016 (8 years ago)
R M
Great experience with this agency as a landlord. Issues attended to and resolved quickly. Communication is efficient and would happily recommend them.... Read more
Landlord
15th May 2016 (8 years ago)
R Brown
Very friendly lovely staff. Liz who dealt with us was lovely and down to earth, couldn't do enough for us. Would recommend to others looking to buy or sell.... Read more
10th May 2016 (8 years ago)
S Byford
I have used Entwistle Green letting agents in Maghull for 8 years now, they always provide excellent service and are very proactive in letting and managing my property.... Read more
Landlord
7th Mar 2016 (8 years ago)
D Morley
I have been working the Entwistle Maghull team for over three years and throughout that time they have delivered an excellent service throughout - queries are dealt with promptly and efficiently. All of them are passionate about their jobs and really work hard to try and ensure that my properties are void for the shortest period as possible. They now manage the majority of my portfolio and over time, I will be moving the rest of them over, when then tennancies next become free. I have worked with numerous letting agencies across the country and so far this team is the best I have worked with.... Read more
Landlord
18th Jan 2016 (9 years ago)
M walker
As a tennant I found this company to be absolutely awful! They didn't have a clue what they were doing from beginning to end.... Read more
Tenant
20th Feb 2013 (11 years ago)