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  1. Home
  2. Fox & Sons - Portsmouth
Fox & Sons - Portsmouth Logo

Fox & Sons - Portsmouth

Opens tomorrow at 8:00am
126a London Road, PO2 9DE
Fox & Sons have been a trusted estate agent since 1868, with a network of branches that spans the South Coast of England. Our Portsmouth team are equipped with extensive local market knowledge and expertise to ensure your home-moving journey is as seamless and successful as possible. Whether you’re looking to sell, buy, let, or rent, we can help! We can also provide you with all those additional property services that you'll need along the way.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Fox & Sons - Portsmouth Reviews (185)

Have you used this agent?
  1. 87% 5/5 Stars
    87%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 9% 1/5 Stars
    9%
All (185)
Seller (32)
Buyer (43)
Landlord (22)
Tenant (16)
General (72)

A azeez

5/5 Stars
I just set up a viewing, and I have to say I had such a lovely experience with Holly Myatt! She was fantastic—so patient and willing to answer all my questions. I really appreciated her great presentation style too. Thank you, Fox and Sons... Read more
7th Nov 2024 (14 weeks ago)

es12

5/5 Stars
Very helpful agency. Fox & Sons has helped us find our dream home very smoothly. Victoria was extremely helpful throughout the whole process. She was regularly calling to check up on everything. Thank you Fox & Sons... Read more
Buyer
5th Nov 2024 (14 weeks ago)

S Truesdell

5/5 Stars
Mike was fab, worked so hard during work hours and out of hours to answer all our questions and helped to get us the keys to our dream flat in just a few days. Thank you!... Read more
Buyer
3rd Nov 2024 (15 weeks ago)

S Pulimoottil

5/5 Stars
Wonderful person. Very patient... Read more
1st Nov 2024 (15 weeks ago)

G johnson

5/5 Stars
I have been in the property business for many years and the best agent I have dealt with is Victoria Lovrey at Fox & Sons Portsmouth office Her professionalism, knowledge, competence, and communication were amazing throughout my project I would recommend her with a 5 Star Plus... Read more
31st Oct 2024 (15 weeks ago)

A Diab

5/5 Stars
I had an excellent experience with Fox and Sons Estate Agents in Portsmouth. The team was professional, efficient, and made the whole process smooth and stress-free. A special thank you to Victoria Lovrey, who was incredibly helpful and attentive throughout. She went above and beyond to ensure everything was handled perfectly. Highly recommend... Read more
16th Oct 2024 (17 weeks ago)

A Khan

5/5 Stars
Great service by Holly Myatt Appreciate it... Read more
16th Oct 2024 (17 weeks ago)

N Woodrow

5/5 Stars
we recently used Jordan who is a mortgage advisor at fox&sons for our first time purchase. Iv been told of lots of stressful story’s with regarding getting your first mortgage but with Jordan it was nothing but ease. I believe that the work she puts in really pays of making it as stress free as possible for us. We couldn’t have asked for better support and I feel safe knowing that when the time comes to remortgage we will be in safe hands. Thank you Jordan!... Read more
6th Oct 2024 (19 weeks ago)

G Darvill

5/5 Stars
Would like to say the biggest thank you to Gemma O’Shea for everything she has done for us on our first time purchase. From the moment we walked into the office Gemma was so bubbly, kind & friendly we were immediately happy to have her as our agent. Nothing was ever too much trouble for her and she would always find a solution. Throughout the whole purchase Gemma has been right next to us through ever step, explaining everything so well, especially for us first time buyers, everything was so new to us, but with Gemma she explained and took us through every small detail we asked for. She always kept us up to date and informed, we could always rely on that & the fact she was always so excited for us with every achievement throughout the sale. I don’t think I will ever be able to say thank you enough to her, but we now know we will return to Gemma every time! Thank you to all the team at Fox & Sons Portsmouth! Thank you so much & we couldn’t recommend Gemma O’Shea enough to anyone! Georgia & Nuno... Read more
Buyer
24th Sep 2024 (20 weeks ago)

N Cull

5/5 Stars
We recently worked with Gemma and her team from Fox & Sons to sell our home, and we couldn’t be happier with the experience. From the very beginning, they were professional, friendly, and incredibly knowledgeable about the local market. What really stood out for us was their attention to detail and willingness to go above and beyond. They were always available to answer our questions and kept us updated every step of the way. Whether it was arranging viewings or handling paperwork, they made the whole process feel seamless and stress-free. I would highly recommend Fox & Sons to anyone looking for a reliable, trustworthy estate agent. Their dedication for helping us was really genuine.... Read more
Seller
16th Sep 2024 (21 weeks ago)

T Cook

5/5 Stars
Ably supported by Ellie and her team at Foxes. All my queries (and I had a few) were quickly responded to. Attentive, responsive and supportive.... Read more
12th Sep 2024 (22 weeks ago)

M S

5/5 Stars
We would like to express our heartfelt gratitude to Ms. Gemma O'Shea for helping my family find our new home. From the very beginning, Gemma was kind, patient, and incredibly supportive. She made the entire process smooth and stress-free, always answering our questions and addressing our concerns with professionalism and warmth. We truly appreciate her dedication and the personal touch she brought to every interaction. Thanks to her, we’ve found a place we’re proud to call home. Thank you, Gemma and the entire Fox & Sons Team, for the Support!... Read more
Buyer
6th Sep 2024 (23 weeks ago)

T Pringle

5/5 Stars
Just sold my house with these guys, Adam and Ellie especially made it so simple and easy, very smooth even if one was on leave they made sure to get back to me asap. Would highly recommend and a very good price! Will definitely be going back in the future!... Read more
Seller
29th Aug 2024 (24 weeks ago)

H Khalafi

5/5 Stars
It's one of best estate agents in Portsmouth especially MR Adam who was chasing up my cases from both side to be finish till done ,very good service. Thanks to them especially Mr Adam.... Read more
28th Aug 2024 (24 weeks ago)

M Jozwiak

5/5 Stars
Great service,friendly people.Highly recommended... Read more
21st Aug 2024 (25 weeks ago)

L broad

5/5 Stars
Whilst I was looking to purchase a house , Ellie Peters who works as a negotiator was so professional, helpful and kind during this process. She tried very hard to find us a suitable house and kept in constant contact with me, ensuring I got as much information as possible regarding new houses coming on the market within their office. It was greatly appreciated by us. We were very impressed.... Read more
Buyer
1st Aug 2024 (6 mo. ago)

C Young

5/5 Stars
Fox and Sons were fantastic from start to finish. They listened to what we wanted from our property with no pressure put upon us. We were always greeted by friendly staff who did exactly what they said they would. Couldn't ask for more from an estate agent. Would thoroughly recommend.... Read more
1st Aug 2024 (6 mo. ago)

N A

5/5 Stars
I'm really happy with my experience with Fox & Sons. I spoke to lots of Estate Agents in the area during my 7 month search and I can honestly say that F&S were the most caring and attentive. It actually felt like I was a valued customer rather than just another viewer to throw properties at. I'm so pleased to have had Jordan as my mortgage advisor, she explained the buying process so well to me and my mum and helped me with all the concerns and queries I had during it. I can't recommend her highly enough. Also a mention to Gemma, the estate agent at F&S who was so lovely and always felt excited for me. And the general niceness of all the other agents in the office who took a moment to say hello and goodbye during my visits. I'd be happy to recommend Fox & Sons, and their associated branches, the Portsmouth branch in particular. Thank you again for all your help and support!... Read more
Buyer
7th Jun 2024 (8 mo. ago)

Anonymous Homeseller

4/5 Stars
Get agent are one of the most reliable source when it comes to valuation and getting you link to where you need to be Absolutely Brilliant... Read more
Seller
24th May 2024 (8 mo. ago)

I Compton

5/5 Stars
Just want to say how grateful I am to Jordan (mortgage advisor) she was absolutely amazing throughout our recent remortgage. From helping me and my partner look at our options to obtaining a mortgage agreement in principle from a new lender to explaining everything really simply! Cannot praise her enough. She understood our budget needs and we were approved by a new lender with affordable monthly repayments which was all down to Jordan. She was always an email or phone call away and she understood the stress of our situation and was very good at listening and getting tasks completed for us. We have recently completed our remortgage so just want to say to others that it is possible to do in current financial situation.... Read more
22nd May 2024 (8 mo. ago)

Anonymous Homeseller

1/5 Stars
I wish I had never entertained them at all. I am now left waiting out a 20 week tie in, that I was never told about in the first instance and did not recieve the contract until it was too late to pull out. The house was over valued in the first instance and then spoiled any chance it had on the market. I had a total of 8 viewings across 8 weeks, which in this area is ridiculous, as this is a much sought after street/area. I lost all confidence in this company and am quite frankly disgusted by them. I would warn others to stay well away from them in the future, due to incompetence, dishonesty and lack of integrity... Read more
Seller
9th Apr 2024 (10 mo. ago)

K Pannell

5/5 Stars
We have recently used Fox and Sons Portsmouth to move house and from the outset the whole team went above and beyond to make our sale go as smoothly as possible. Gemma, Adam, Gemma and Jordan were so informative and always explained the process in a clear way. It took so much pressure off knowing that we had them to help and support along the way. Communication was consistent throughout the sale and Jordan our mortgage advisor was amazing. She helped explain in detail all the important things we needed to know and the service she provides is excellent value for money. Whenever we had a query or wanted to double check or run things through with her she would reply instantly and be ready to give us all the information we required. We felt very safe in her hands and I would highly recommend her services as well as the whole team at fox and sons! We are now happy in our new home!... Read more
Seller
29th Mar 2024 (10 mo. ago)

F Adane

5/5 Stars
Just want to express my sincere appreciation to the professional staff at north end office in Portsmouth. Gemma has been super great with communication and arranging first meeting with the most professional mortgage adviser, Barry Wise. Hope to lock a deal on our first home soon. Thank you all.... Read more
Buyer
27th Mar 2024 (10 mo. ago)

C Myhill

5/5 Stars
Fox and Sons team were absolutely incredible in helping us find and buy our first ever home! All the team are so friendly, welcoming and polite. They were on hand anytime we had any questions and concerns, they made us feel really comfortable as we had never done this before and we didn't know what to expect, but it was made so much easier with them. A very special thank you to Adam who showed us the property, Gemma who was there throughout the whole journey and kept in contact with us to keep us updated, even between the Christmas period and Jordan from sequence who talked us all through the mortgage information and broke it down so we understood it all. It was great customer service and I'm so pleased we did it all through them. Would 100% recommend to others. Thank you so much! ??... Read more
Buyer
10th Mar 2024 (11 mo. ago)

J Salt

5/5 Stars
Have bought and sold through fox and sons for years so they were a natural choice when putting my property up for rent. Emily Jones was amazing throughout, clear communication throughout the entire process and always available to answer all my questions. Thank you so much! Also thanks to Michael Hill for providing me with clear information and answering my many questions too... Read more
Landlord
6th Mar 2024 (11 mo. ago)

Maceda

5/5 Stars
Words can’t explain how amazing the staff here at Fox and Sons are!! Emily Jones especially made our move in process one of the best yet! We had felt so relaxed while this process took place and could really rely on her which gave us less to worry about! She was quick and efficient and got us moved in within a week!! Emily is fantastic at her job and to top that off she has been ever so kind and professional!! Honestly couldn’t have asked for a better agent to guide us through our move! Thank you Emily!!... Read more
Tenant
29th Feb 2024 (11 mo. ago)

V Flanagan

5/5 Stars
Fox & Sons were quick and efficient in finding new tenants for my property, and Emily Jones, in particular, was very helpful, knowledgeable and organised in ensuring things went smoothly for me and kept me up to date with progress. I would certainly recommend dealing with Emily.... Read more
Landlord
18th Jan 2024 (1 year ago)

G Iskander

5/5 Stars
They were very professional & friendly. They made me feel like I was one of them! Many thanks Emily and Michael.... Read more
10th Jan 2024 (1 year ago)

VeeTheEvangelist

5/5 Stars
Professional team and with professionalism and patience. I can recommend this team when you need a place to stay.... Read more
Tenant
1st Jan 2024 (1 year ago)

M R

5/5 Stars
We had a very positive experience selling a flat through this branch, from initial contact and appraisal with Gemma, through the selling process managed by Adam. The property was not expensive and so we had thought that contact with the branch may be difficult as they would be busy and prioritise the more expensive property on their lists, this however was not the case. Communication and updates were regular and concise, we were never left waiting on a response and the interactions were personable and professional. Living a few hours drive from Portsmouth meant being reliant on the team, and they did everything to help manage this remotely. Would highly recommend.... Read more
Seller
28th Nov 2023 (1 year ago)

B Ghosh

5/5 Stars
They were very helpful, everything was explained really well and the customer service was also very good.... Read more
20th Nov 2023 (1 year ago)

L Kamenica

5/5 Stars
Even though selling flats is more difficult in this current market, Fox and Sons were tenacious and sold my flat. Their service throughout has been good, quote, sale and after the sale. Dealt with Adam mainly for the after sale. He responds promptly and kept me updated throughout. Gemma was also very helpful. Would recommend and use again.... Read more
Seller
17th Nov 2023 (1 year ago)

K Redler

5/5 Stars
I am a first time buyer and while I didn't buy through fox and Sons I felt with Jordan Nicholas who is a mortgage advisor for Sequence. She's was amazing at explaining everything to me as there is a lot of legal and technical jargon which makes no sense. She supported me the whole way along even after her bit was done, she chased my solicitors and emailed me frequently to see how I was getting on. I finially exchanged yesterday and I am so thank full that I was able to rely on her the whole way through!... Read more
Buyer
21st Oct 2023 (1 year ago)

R phillips

5/5 Stars
Michael Hill and the lettings team at fox and sons Portsmouth have provided me with exceptional service in letting out my property for the first time. Michael fully understood the type of tenant we wanted and has responded to any emails and texts extremely promptly, whatever time of day. From start to finish the process has been extremely efficient and professionally handled. Being remote com the property I feel fully secure in the knowledge that Michael and the lettings team at fox and sons r looking after our interests, than you... Read more
Landlord
17th Oct 2023 (1 year ago)

N French

5/5 Stars
Friendly staff... Read more
14th Oct 2023 (1 year ago)

W Shadow

5/5 Stars
We had a house viewing with Ellie Peters, she was very helplful and professional, answered all of our questions.... Read more
25th Sep 2023 (1 year ago)

H Evans

5/5 Stars
Fantastic service. Fox and Sons helped us find a buyer for a property we had been struggling to sell with another agent for several months. They were always happy to answer any queries and made the whole process feel simple. Would certainly recommend.... Read more
Seller
6th Sep 2023 (1 year ago)

C Bray

5/5 Stars
We worked with Jordan Nicholas, who was excellent from start to finish. We were first time buyers and completely clueless as to how the whole process works. But the service she offered through Sequence was really good. It mapped everything out clearly and also if we had a questions, Jordan was always keen to answer and offer advice. She is patient, knowledgable and has a good sense of humour too. We had a few issues along the way and Jordan definitely helped calm the nerves and come out the other side happy. Thank you Jordan.... Read more
Buyer
31st Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Always a pleasure to deal with all the staff at the North End office.... Read more
Seller
28th Aug 2023 (1 year ago)

Arun

5/5 Stars
We are first-time buyers and Jordan has been great, she replied to our emails even on her annual leave days going above and beyond during the initial application process. She illustrated things very simply to me. I will be using this service again when it comes to renewing/fixing my mortgage. I would highly recommend Jordan to anyone. Thank you so much Jordan for all your help and support.... Read more
Buyer
25th Aug 2023 (1 year ago)

G Dale

5/5 Stars
Jordan has been so helpful in the process of remortgaging in this turbulent time, she has helped to simplify the process so we understand everything we need to. The way she has explained the numerous processes has been so professional and informative that it has been so easy to understand. Jordan is very responsive and easy to communicate with allowing for clear and effective communication. It has been a pleasure to have Jordan overseeing and assisting with our remortgage and we will be using her in the future.... Read more
15th Aug 2023 (1 year ago)

Y stubbs

5/5 Stars
Always friendly, courteous and helpful. As a first time buyer, Gemma and her team made the process quite seamless. It's like a one stop shop for all your needs. When I was ready to sell they were there again, I just left everything in their hands and there was another seamless transition. I very highly recommend them to anyone.... Read more
Seller
11th Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
The whole sales team have been great to work with, showing professionalism alongside a friendly manner by all, a great bunch especially Kieran, Adam and both Gemma’s!... Read more
Seller
9th Aug 2023 (1 year ago)

K Elliott

5/5 Stars
We are first time buyers and Jordan has been great at reassuring us throughout the process and keeping us on track with all that is needed. She explained everything so straightforward considering we have never done this before, I am glad we will be able to come back to Jordon once our fixed term is up for some further support and advice.... Read more
Buyer
4th Jun 2023 (1 year ago)

P D

5/5 Stars
Over all very helpful! Explained the procedures clearly, answered questions clearly and called to regularly to inform me of any changes.... Read more
8th May 2023 (1 year ago)

L Pleqi

5/5 Stars
As a first time homebuyer Jordan helped us to get the best deal on the mortgage,... Read more
Buyer
29th Apr 2023 (1 year ago)

E MEMA

5/5 Stars
As a first time home buyer Jordan helped us a lot to get our mortgage without her help we wouldn’t have gotten the mortgage.... Read more
Buyer
29th Apr 2023 (1 year ago)

M Lewis

5/5 Stars
Fantastic Portsmouth estate agent. Love working with the staff at this branch as a freelance photographer providing high quality professional photography, floor plans and virtual tours. Gemma and her team are brilliant to work with and exceptional at what they do. Would definitely recommend them.... Read more
22nd Apr 2023 (1 year ago)

D Miller

5/5 Stars
Absolutely fantastic team .I can’t recommend them highly enough. They sold my home and were extremely professional , efficient and the level of personal attention was totally amazing .... Read more
Seller
9th Feb 2023 (2 years ago)

G Wilson

4/5 Stars
Used Jordan at fox&Sons Portsmouth and she was brilliant was very thorough and professional, friendly. Went through everything with me from building insurance to mortgage application and its process and answered all my questions as this was my 1st buy,sell experience.would defo recommend to friends and family.... Read more
Seller
1st Feb 2023 (2 years ago)

B Moore

5/5 Stars
I have used Jordan for my 2 house moves and she has been nothing short of amazing, guiding myself and my partner through the process, which lenders would be appropriate and how much it would cost us to move. Always at the end of emails and great communication which is always important during such a stressful process. I am a lifetime member of sequence and wouldn't hesitate to use them again. In terms of estate agents they have been saints, pushing for my sale to go through and making sure I was looked after as a customer. Gemma has been incredible throughout both my house moves with Fox and Sons and I would highly recommend them.... Read more
Seller
15th Nov 2022 (2 years ago)

L Martin

5/5 Stars
Working with Jordyn specifically I could not be happier! She made buying our first home a breeze! Helped us with budgeting too she was just putely amazing xx 10000000% recommend! Xx... Read more
Buyer
8th Nov 2022 (2 years ago)

K Davies

5/5 Stars
Absolutely brilliant service. The entire team helped from start to end, nothing was to much trouble and they made what should have been stressful, so much easier to manage and understand. Jordan helped me every step of the way with the mortgage and Gemma and her team helped constantly with all other aspects. I would highly recommend Fox and Sons and Jordan in her role as Mortgage advisor to anyone who is about to try and move homes. The lovely box at the time of collecting the keys and the card was also very much appreciated.... Read more
Buyer
6th Nov 2022 (2 years ago)

A D

5/5 Stars
Wow what a fantastic service we have received from Gemma and her team. We would highly recommend this branch from start to finish we cannot praise enough. Very professional also friendly. We would personally like to say thank you to Gemma first time we met you gave us so much assurance and couldn’t of been more helpful and truthful as we were so undecided what to do. You completely got us and you gave us time no hard selling just support which we needed. I would highly recommend this branch and Sequence (Mia) who again was recommended by Gemma to deal with all the legal side for us. Fabulous customer service and any questions no matter how silly was always answered, never had to chase for replies. Thank you now let’s get settled in our new home!!!!... Read more
Buyer
5th Nov 2022 (2 years ago)

K Chotza

5/5 Stars
As a first home buyer, Jordan guided me through a very complex, time-consuming process. Without her help I would not be a very happy home owner today.?From our first phone call to in person meeting, Jordan took the time to understand my circumstances and worked with me through the many requirements to meet the lending criteria.?At all times she made herself available, her extensive experience and Industry knowledge was evident in managing my application through multiple channels to a successful end.?All of our questions and concerns were answered swiftly and professionally, making the process smooth and straightforward. Thanks again Jordan!... Read more
Buyer
3rd Nov 2022 (2 years ago)

D Howarth

5/5 Stars
Gemma A was always at hand to sort any queries I had as quickly as possible. Selling has been a very quick and easy process from start to finish . Excellent all round!... Read more
Seller
31st Oct 2022 (2 years ago)

M Glass

5/5 Stars
Couldn't be happier with the Gemma's and how they dealt with my purchase, happy to chase, happy to keep me updated, friendly, always willing to help. After bad experiences, they really have restored my faith in the process! I will be reccomending this brand to all :)... Read more
Buyer
27th Oct 2022 (2 years ago)

R Mogg

5/5 Stars
Following a challenging 12 months during which Fox & Sons at Portsmouth North End represented us as the selling agent, I cannot give high enough praise and thanks for their professionalism throughout. Even when our first house purchase and sale fell through, which was nothing to do with Fox & Sons, their Manager Gemma Atkin and team maintained a calm approach. She even achieved a higher sale price which pleasantly surprised us. And her clarity of explanation when things got complicated helped us understand the way ahead. She was always available to help us with the process, with superb customer service. I cannot think of another estate agent in the Portsmouth area I would use, or who could come near to the heights she has achieved at this office.... Read more
Seller
19th Oct 2022 (2 years ago)

I Sinusaite

5/5 Stars
Just finished our re-mortgaging process and Jordan was very helpful, as she was when we were buying the house and going through the process first time. When dealing with her, it feels like you are her only client and all her attention is on you. Definitely putting in extra hours into her day. Very happy with the service and the whole process and would recommend to anyone. Thanks!... Read more
Buyer
6th Oct 2022 (2 years ago)

M Ullah

1/5 Stars
I don't know how they are getting 5 stars.. with all the tribulation in the market recently, I reached out for some guidance and advise since that's what I paid for when I signed up.. but for some reason I was pushed in the back of the que..email reply would come after weeks , no help what so ever.. highly disappointed,I wish I could undo everything and start with another company but damage is done and I'm to suffer .. not even 1 ???? btw... Read more
2nd Oct 2022 (2 years ago)

K Jack

5/5 Stars
Chelsie Newman has been super helpful, she's always really friendly and takes the initiative to send us properties that may be of interest. We really appreciate her efforts.... Read more
7th Sep 2022 (2 years ago)

J Newman

5/5 Stars
I used Fox and Sons as my mortgage advisor and couldn’t be happier with the service provided. Gemma was a great support throughout the application and made it as streamlined as possible. Would thoroughly recommend.... Read more
7th Sep 2022 (2 years ago)

G Bowden

5/5 Stars
We just recently sold our house through Fox and Sons and Kieran Marriott helped us from the valuation right through to completion. Kieran was extremely helpful and knowledgeable, even recommending a very good moving company to us. Kieran was very professional throughout and made a very stressful time just that little bit less stressful. We knew that if we needed any help or advice Kieran was just a phone call away. Thank you very much Kieran and Fox and Sons.... Read more
Seller
5th Sep 2022 (2 years ago)

L Noble

5/5 Stars
I used Fox & Sons in North End Portsmouth to sell my own house and on the basis of having had such good service, I also am using them to sell my parents house. Kieran was an absolute pleasure to deal with and made the whole process very slick and simple. Everything was well explained without the usual jargon. The office staff were all very helpful and thorough and always seemed to work really well together with messages passed on when necessary etc. I can thoroughly recommend Kieran and his team and would happily use this branch again.... Read more
Seller
5th Sep 2022 (2 years ago)

A Godby

5/5 Stars
Chelsie is an asset to Fox & Sons in Portsmouth. At at very stressful time, doing numerous viewings for houses, Chelsie was so friendly and helpful. She went above and beyond to help and we couldn't thank her more.... Read more
30th Aug 2022 (2 years ago)

S Manton

5/5 Stars
I recently sold my mother's home through Fox & Sons. The whole process was faultless with Gemma and the team doing a fantastic job. Communication and customer service were exemplary. No request was too small. Well done, Fox & Sons!... Read more
29th Jul 2022 (2 years ago)

C Ashton

5/5 Stars
We recently brought and sold through fox and sons, although it was a lengthy process and the stress was awful, if it wasn't for gemma and her whole team, I think it would have broke me. I called them a lot and although I felt I was being a real pain, and I'm sure they agreed, I was never made to feel anything other than their priority. They let me rant and cry when things were not going to plan, when they really didn't need to. If it wasn't for them we would never gave got our forever home. And I will always be so thankful for that. They were very professional and the lines were never blured but by the end It felt very personal, they were so friendly while remaining professional at all times. The manager Gemma, managed everyone's expectations perfectly and communicated every step of the way, this makes the whole experience so much more manageable. I would highly recommend this team, each and everyone of them play a part and together they make the perfect well oiled machine. Thank you guys... Read more
11th Jul 2022 (2 years ago)

M Penton

5/5 Stars
Everything ran smoothly with with recent house purchase. Friendly and helpful staff.... Read more
6th Jul 2022 (2 years ago)

D Smith

5/5 Stars
While dealing with Fox &Son over the sale of my mums house I have had a great relationship with all of the staff especially Chelsie & Gemma who have made the selling of the house so much easier .we have been communicating constantly through the whole process, and they have been very supportive and helpful. Thank you very much.... Read more
4th Jul 2022 (2 years ago)

J nevin

5/5 Stars
The service I received from the entire team at Fox & Sons was brilliant from start to finish. The sales team were flexible doing viewings and very professional, answered all questions and had solicitors recommended which made everything easier and quicker. I used their Mortgage Adviser as well who got me exactly what I wanted, quickly and efficiently. Everything was explained so well and nothing was too much trouble; the value for money was excellent!... Read more
1st Jul 2022 (2 years ago)

L Gordon

5/5 Stars
Gemma, Branch Manager, took personal responsibility for the sale of my house. She was very responsive and kept in touch throughout the process. There were some issues that were beyond her control but she persisted and eventually we successfully sold to enable us to relocate. Thank you Gemma for your hard work and determination.... Read more
27th Jun 2022 (2 years ago)

J Cowley

5/5 Stars
Had a great experience buying a house through Fox & Sons after a disappointing 6 month wait only to have a purchase cancelled on the day of completion with another estate agent. Gemma Atkins dealt with me and was extremely helpful. She was able to answer all my questions regarding each step of the process and kept me up to date with the progress of the previous occupants moving out (my previous attempt was foiled when the occupants failed to leave and the owner let them stay, cancelling my purchase). The whole process was extremely easy and Gemma and her colleagues did an amazing job. I will definitely be recommending Fox & Sons to my friends and family if they are ever looking to move.... Read more
27th Jun 2022 (2 years ago)

Y Bari

1/5 Stars
Do not sign up with this estate agent. Nothing more than scam artists. We were unknowingly tied in to a 5 month notice period. During the sign up process there is absolute zero mention of a notice period. We received a shocking service for 6 weeks with no viewings arranged. After the 6 weeks of poor service we wanted to end the contract as they were not arranging any viewings only to be told that we have 5 months notice and that any sale within that 5 months would mean a fee owed to fox & sons. They also charge a ridiculously high fee for doing absolutely no work. They have been really unprofessional throughout the whole process and seem as though they have no experience in the property market. I will be sending multiple complaints to the property ombudsman and i would implore anyone that has a similar experience to do the same. They should not be allowed to treat customers in this way. Stay away!... Read more
24th Jun 2022 (2 years ago)

J Wilde

5/5 Stars
We bought our previous property through Fox & Sons and we are so glad we used them again to sell our house. Gemma is absolutely brilliant and easy to contact whenever needed. We sold our house very quickly, which was a bonus! Jordan was our mortgage advisor and again, absolutely brilliant service and very good at calming us down when we got anxious about the move! I would 100% recommend Fox & Sons for top class service from knowledgeable professionals. Thank you!... Read more
15th Jun 2022 (2 years ago)

B Douglas

5/5 Stars
We recently took out our first mortgage with the help of Jordan Nicholas. Jordan helped us to review all of the options available to us and was extremely knowledgeable about the terms of different mortgages and what would be best for us. Jordan is very prompt in replying to any correspondence and was quick to respond to even the smallest of queries! She really does know her stuff and we couldn’t have done it without her. It felt as though Jordan was totally on our side throughout the process and I feel as though we have excellent value for money with the lifetime service. I would 10/10 recommend Jordan as a mortgage advisor, we’ve been very lucky to have her!... Read more
Buyer
6th Jun 2022 (2 years ago)

E Este

5/5 Stars
Fox & Sons Estate Agents and Morgage Advisor Jordan Nicholas are doing high standard work.Thank you so much Jordan for all Your help and support. You are absolutely an Angel. Your caring about the client is Your super power. I will pass Your details and my high recommendations of you to anyone I can. Thank you very much for being kind, caring and supportive person which is very rare nowadays. Thank you for representing high morals and values in your attitude and work. Your service is as always Outstanding! I really appreciate your work Jordan.... Read more
24th May 2022 (2 years ago)

K Fernandez

5/5 Stars
Just went through my first remortagage and Jordan was amazing! She was extremely helpful, approachable, available and made the whole daunting process a breeze. At every step she was there to provide feedback, answer any stupid questions, and made me feel a lot less stressed about the entire thing. I really appreciated how she explained everything clearly in plain english, and never made me feel like an idiot for not understanding some of the terms. She really went the extra mile and even after it'd been handed over to the conveyancers she was still checking up and making sure it was all going through okay. I was really apprehensive and nervous about it but the service I receiced from top level, I couldn't have asked for better. Jordan was always quick to respond, put in the work to speak to my bank, etc so I ended up doing very little myself. The value for money for this service is a bargain, I really recommend it to anyone else as you can't get any better. Thank you, Jordan!... Read more
4th May 2022 (2 years ago)

J Lennon

5/5 Stars
Very efficient... Read more
1st May 2022 (2 years ago)

P Carrington

5/5 Stars
Went to viewed a property with fox & sons and Olivia our estate agent was so lovely! She was extremely knowledgeable and made both me and my partner feel better about the whole experience. As first time buyers we really weren’t sure what to expect but Olivia put us both at ease. She really is a credit to the company ??... Read more
Buyer
29th Apr 2022 (2 years ago)

Amanda

5/5 Stars
I have received first class service from the Portsmouth Lettings team. Jessica, Broughton and Matt are professional, knowledgeable and a hard working team, a credit to the company. They have found me great tenants for multiple properties and come highly recommended from me.... Read more
Landlord
28th Apr 2022 (2 years ago)

J Pickford

5/5 Stars
The mortgage advisor, Jordan has been brilliant. She has gone out of her way to secure a mortgage with a great rate and fought my corner when we hit some snags. Highly recommend.... Read more
19th Apr 2022 (2 years ago)

C 5

5/5 Stars
Great service from the team at the North End branch. Very friendly and professional..they earned their fees! Gemma (Atkin) always returned my calls and dealt with the sale in an exceptionally efficient way..especially during the unforeseen “issue” with the solicitors that delayed the process - through no fault of Fox & Sons. Gemma is a valuable asset to the company, which is reflected in her team at the branch. Thanks again and I hope the Rioja went down well! Cheers Stuart C... Read more
Seller
31st Mar 2022 (2 years ago)

M Kidd

5/5 Stars
My partner and I hadn't had the easiest journey in the search of buying our first property. It took a lot longer than expected and over such time, we saw our fair share of estate agents. Then we met Chelsie, she was very knowledgeable and came across credible in her delivery. In particular, she came across honest, like she wasn't reading off a script or giving us the same spiel she gives to every other buyer. Instead, Chelsie came across very personable and we felt like she really understood what we, as first-time buyers were looking for and what would and wouldn't work for us - she listened!. Her approach wasn't too pushing nor too laid back and we found it incredibly refreshing after numerous encounters with either too pushy, arrogant or sale's driven estate agents that just wanted another sale. Even after we were unsuccessful in our offer on this particular property, Chelsie regularly kept in contact to discuss properties coming to the market that fit our requirements. Finally, I rarely write reviews even when I have had a bad experience but I felt compelled to acknowledge Chelsie's professionalism and how personable she was, it made such a difference to our experience - Thank you Chelsie.... Read more
Buyer
11th Mar 2022 (2 years ago)

L Smith

5/5 Stars
We recently did our 1st remortgage and Jordan was brilliant! I’m not very good with all this and she was really helpful in explaining everything and responsive to any queries we had! Would really recommend, she made the process so much easier.... Read more
3rd Mar 2022 (2 years ago)

J D

5/5 Stars
Jordan was amazing! Had a couple of properties fall through so she had her work cut out with the numerous changes each time but she was great. Very patient, very understanding & got exactly what my requirements were without ever pushing anything that I didn't need. She was so friendly, even catching up on emails out of hours. I really did feel she was right by my side every step of the way. Thanks Jordan, you're a star!... Read more
2nd Mar 2022 (2 years ago)

S Day

5/5 Stars
I would thoroughly recommend Fox & Sons in North End. Gemma and her team worked so hard to make this sale happen. A special thank you to Gemma Atkin who not only helped make this happen, but kept me sane with her positivity., throughout the whole process.... Read more
Seller
2nd Mar 2022 (2 years ago)

David

5/5 Stars
The fox and sons letting team in Portsmouth have gone above and beyond what I would normally expect of a letting team. Jess, Broughton and Matt have really made my life as a landlord much easier. I will give you the facts so you can make your own mind up: 1. Jess has found me 2 brilliant tenants over the past 2 years and her advice has been amazing when problems have arose with tenants. For example, I recently had tenants whose name were both on the tenancy agreement have a separation and Jess immediately took this on, so that one of the names could be legally removed from the tenancy agreement. Even though this particular property of mine was not managed by fox and sons, Jess still did this for me and I really appreciate it as I wouldn’t have known where to begin!!. 2. Matt has showed prospective tenants around another property of mine and must have made a very good impression as the property was let immediately after the viewing 3. One of my tenants have recently stopped paying rent. The team at fox and sons Portsmouth have provided me with solid guidance and setup a record of rent arrears and sent reminder to pay letters to the tenant on my behalf through their head office, which is needed for court proceedings. 4. Broughton has maintained regular contact with me and always kept his word when something has needed to be done, such as a recent property inspection. And more but I’d be here for a while typing it all out! I cannot thank the team enough for their support and I highly recommend every landlord in the area to fox and sons Portsmouth. Thank you guys! David... Read more
Landlord
29th Jan 2022 (3 years ago)

N Stone

5/5 Stars
Excellent service on finding a tenant for my rental property. Very professional, definitely would recommend.... Read more
Landlord
27th Jan 2022 (3 years ago)

J lewis

5/5 Stars
Very friendly and professional, got me into my new property in one week!... Read more
Tenant
27th Jan 2022 (3 years ago)

R James

5/5 Stars
The lettings team are very helpful and knowledgeable. They rented out my property to a great tenant and I am very thankful for all the hard work.... Read more
Landlord
27th Jan 2022 (3 years ago)

J Iles

5/5 Stars
We used Jordan to help us get our first mortgage. We were new to the process and didn’t really know what to expect. Jordan was incredibly helpful talking us through everything and taking the time to explain everything so we understood what was happening and what would happen next. I would highly recommend her and will be using her again in the future!... Read more
Buyer
16th Jan 2022 (3 years ago)

G Magalhaes

5/5 Stars
Very helpful. Always available to answer any questions. Super quick dealing with all the paperwork. Very flexible trying to fit in my own time. Excellent explanation of the all process. I felt supported.... Read more
10th Dec 2021 (3 years ago)

R Kennard

5/5 Stars
We had a very positive experience with Fox & Sons, Gemma and Jordan in particular went above and beyond to resolve our issues and offer support.... Read more
19th Oct 2021 (3 years ago)

D Weston

5/5 Stars
Jordan Nicholas has been absolutely brilliant since we first got our mortgage 2 years ago. We have just completed our remortgage for the next 5 years. Jordan is extremely professional and knowledgeable, I was contacted by Jordan well before our remortgage was due to discuss options and what would be the best deal for us. Without Jordans help I would be completely out of my depth she makes sure everything is explained and her responses to questions and enquiries are answered very quickly. I can't thank her enough for her help and for making the whole process so easy for us.... Read more
3rd Oct 2021 (3 years ago)

M Bennett

4/5 Stars
I am very happy with the service I received, Jordan helped throughout and if I wasn’t sure about anything she was approachable and helpful. She also check in with me regularly to see I had everything I needed for the solicitors to makesure everything ran as smooth as possible.... Read more
22nd Aug 2021 (3 years ago)

D Davies

5/5 Stars
Always worked for me and brought and sold flats ..easy to phone always get an answer even if the peeps I want to speak to is not available... Read more
18th Aug 2021 (3 years ago)

L Carden

1/5 Stars
Like giving the keys to your house to a bunch of teenagers... Fox & Sons promise you the world when they are valuing your home but as soon as you sign on the dotted line don't expect to hear from them again. We were told eventually that the low interest in our property was due to the fact we did not have parking (like the other 95% of houses in Pompey then). Funny they did not mention this at the valuation. They did not work to get us any meaningful viewings nor did they give us any feedback unless I called them to follow up. When they eventually found us a buyer after a considerable price reduction on our property they did not even bother to verify the buyers 'cash' position. Further down the line when it became clear that the buyer was not cash they lacked the professionalism or expertise to handle the situation & the sale fell apart. I complained to the manager Dan & the area manager but he never bothered to reply or respond despite me chasing it several times. We served notice & went with another agent who seamlessly sold our house within 3 weeks for full asking price with no stress and a much lower fee. Fox & Sons do not communicate with you, they do not work to get the highest price for your property & they often forget that you are their customer. Various members of staff at the office on the phones are rude, unhelpful & have no clue what is going on. Check out their sales listings, most of the properties are reduced. Worst estate agent I have ever had the unfortunate experience of dealing with & 1 star is far too much for the level of service I received.... Read more
Seller
7th Jun 2021 (3 years ago)

R Martin

5/5 Stars
Joran has been superb with arranging my mortgage and has been so helpful every step of the way....even when one property fell through she then sent links for others. Really professional yet friendly and very knowledgeable.... Read more
27th May 2021 (3 years ago)

M Hibberd

5/5 Stars
A big thank you to Jordan for helping me throughout my whole mortgage process! She went above and beyond to make sure that everything was going smoothly for me. She was really helpful talking through different types of insurance policies with me, also giving me the best price. Cannot thank her enough!... Read more
Buyer
24th May 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
We purchased with Fox& Sons and we did the mortgage with their advisor. We are grateful for all their support , great team, thank you guys.... Read more
Buyer
21st May 2021 (3 years ago)

M ciucka

5/5 Stars
Thank you Jordan for all your help and support with very long and stressful conveyancing process! For the advice, contacting the solicitors or simply reassurance that everything will be okay. I appreciate instant responce to emails and working after business hours. We will see you again with the next one!... Read more
Buyer
15th May 2021 (3 years ago)

K h

5/5 Stars
If you need mortgage advisor there is just 1 person to choose - Jordan Nicholas! She helped us so much with the purchase of our first flat, more helpful than solicitors. She was always there when we needed advice, explainted everything on the process, answered our emails straight away or after working hours if she couldnt get back straight away. Helped to choose the right insurance as well. Excellent customer service, if I ever want to buy house again it is only with her help. Thank you again, Jordan.... Read more
Buyer
14th May 2021 (3 years ago)

V Moores

5/5 Stars
I had a great experience with Fox & Sons. Jessica helped me throughout my moving in (and out) process, herself and the rest of the term responded quickly and professionally to calls and emails and when there was issues with the property, which were dealt with very well. I really appreciated that no queries/issues were too much for Jessica and the team, so if I wasn't moving out of the area I definitely would have stayed with Fox & Sons. Lastly, when there were viewings the team were polite and notified me in advance when people attended - very grateful for excellent communication on this and all attendees and staff wore PPE.... Read more
Tenant
30th Apr 2021 (3 years ago)

S Stoyles

5/5 Stars
Excellent communication throughout and really genuine, helpful staff that gave clear instruction and lots of guidance throughout the process. I am hugely grateful for the effort made in helping to find somewhere to live I was impressed with the customer service I received. Particularly, from Jess and Broughton and would recommend them to anyone looking to move.... Read more
30th Apr 2021 (3 years ago)

A Bearryman

5/5 Stars
Jessica and Broughton very helpful and efficient.... Read more
29th Apr 2021 (3 years ago)

E Ayling

5/5 Stars
Broughton and Jess have been fantastic throughout, nothing has been too much trouble, they have been patient and professional! Communication has been superb. Very grateful for all their help and making the whole process super easy! 10/10!... Read more
28th Apr 2021 (3 years ago)

O Grant

5/5 Stars
My mortgage and accompanying insurances have been arranged through Jordan Nicholas, she was great at replying to every message very promptly and explaining everything clearly. Would definitely recommend.... Read more
28th Apr 2021 (3 years ago)

S Davey

5/5 Stars
Jordan Nicholls is absolutely amazing! From day 1 she was a comforting voice on the phone, talking sense and helping me through the process. She even sent me some properties to look at that I could afford because I was getting confused with affordability! Once we got to the Mortgage application process she made every step clear and simple for me to understand. No question was too silly or random!... Read more
28th Apr 2021 (3 years ago)

H Meyer

5/5 Stars
Nothing but good professional service from both Broughton and Jessica alike would highly recommend Fox and sons to anyone. Many thanks from me and the family.... Read more
28th Apr 2021 (3 years ago)

D Report

5/5 Stars
Great agents to work with, They got me over the asking price for my property and made the process very manageable. using the in house solicitors helped me out so much no messing about!!... Read more
Seller
8th Apr 2021 (3 years ago)

R Eddy

5/5 Stars
In an incredibly difficult year I have to say a massive thanks to Gemma & the team at Fox & Sons. Not only did they come out and value my property is a safe and conscientious way they managed to sell my property for more than what I expected! Would certainly recommend.... Read more
Seller
8th Apr 2021 (3 years ago)

L Elkins

5/5 Stars
Fox and sons helped find our perfect home, Gemma and the team were fantastic with progressing the sale through and keeping us up to date throughout the process. Highly recommend!... Read more
Buyer
8th Apr 2021 (3 years ago)

T Hawkins

5/5 Stars
I recently rented my property out through Fox&sons and from start to finish the service has been brilliant. The communication was excellent with feedback from viewings right through to my new tenants moving in. Would 100% use them again.... Read more
Landlord
10th Mar 2021 (3 years ago)

L Juster

2/5 Stars
I would say Up and Down and disappointing to say the least. Started of terribly, the property information for my property was not close to being accurate it described rooms I did not have, and even listed the price wrong despite being apparently proof read. A house round the corner Fox & Sons were also selling had great info of the area etc, my property information did not despite being maybe 50 yards away. It basically just screamed of no effort. Maybe there was an opinion that because my house was worth 20k less my property did not deserve the extra effort or a cut and paste of the information. I had also paid for the professional photography and the quality of the photos were so poor the photos could not even be used. Gemma did however come round and do an amazing job on her mobile phone. There was no refund for the service I had paid for being un-useable. Lee was amazing in selling my property and Gemma was amazing in getting the sale and purchase over the line with some of the legal stuff and people dragging their heels primarily the Fox & Sons recommended Solicitor it transpired to be as the house we was buying was with Fox & Sons recommended Solicitor also (Conveyancing Direct). Cracks began to appear when Gemma mentioned in conversation that 'as you know the house you are purchasing is a commercial property' I was flabbergasted that this was not in the advert or had ever been mentioned at any point as it was listed as a residential property. Gemma was very apologetic and was again left to pick up the pieces (a consistent theme). I phoned the manager Dan about the commercial licence. Who stated that 'we didn't see it as a problem getting the licence changed so we never mentioned it'. I think significant information such as this is the information which the estate agent should be communicating. This then delayed our sale and purchase significantly as the sale could not go through until the house was changed to a residential status by the council planning department. Sadly the property sale and purchase ended up finishing on a very bad note, pretty much like the start. Despite being told by the Solicitor (which was the Solicitor recommended by Fox & Sons) that my sale was going through at 2pm. I found out through having contact with the person buying my house that at 9.30am they had collected the keys from Fox & Sons and were on their way to move in. I had not even been informed my house had even been sold. How it is acceptable for Fox & Sons to give the keys to the property I was in away without even notifying me about it astounded me. It ended up that I was sitting in my house as advised by the solicitor refusing to open the door and let in a rightly very upset and angry purchaser trying to move into a house I had not even moved out of. I am frankly really surprised Fox & Sons have emailed me asking for a review when they very rightly know it was a disaster and unnecessarily stressful. from pretty much start to finish. In short would I use Fox & Sons again. No I wouldn't even tho I think Lee and Gemma did not do anything wrong personally and as individuals impressed me. However, there are significant failings elsewhere and I am reviewing the company and service as a whole. If I was reviewing them both as people it would be 5 stars. Would I use the recommended Solicitor that is also a No. The rating I have given is solely based to the estate agent and I would equally give the Solicitor a similar rating of 2 stars as whilst they got the job done. I certainly would not recommend either based on my experience. Please note that this rating would be 1 star without the excellent work of Lee and Gemma... Read more
Seller
25th Feb 2021 (3 years ago)

A Gleeson

5/5 Stars
I found myself homeless over Xmas and these were the only estate agents willing to help. Others took 3 weeks to reply to an enquiry... Read more
Tenant
9th Feb 2021 (4 years ago)

A Mclarty

5/5 Stars
I had my mortgage arranged via Jordan at Fox & Sons and she was absolutely brilliant. There were actually 2 mortgages that had to be arranged in tandem buy to let and residential so although quite complex Jordan got it all through really quickly. She was also able to help us certify the large amounts of documentation required and kept us updated at all times. Highly recommended... Read more
Landlord
5th Feb 2021 (4 years ago)

A Habibi

1/5 Stars
This state against is very slow, they don't work properly as any other state against, I place my offer two weeks ago, they still don't reply to me yet, they don't take there job seriously, I cantact with other state against, there are very quick and call me in 15 minutes time,... Read more
1st Feb 2021 (4 years ago)

R Martin

5/5 Stars
Communication throughout the purchase of my property was excellent and speedy responses. Special mention must go to Jordan Nicholas who was brilliant. They were a massive help even right down to the last moments before completion where there was an issue and Jordan was instrumental in getting everything finished. The level of customer service has been great and I highly recommend... Read more
Buyer
27th Jan 2021 (4 years ago)

S Lee

5/5 Stars
2020 is a very stressful year. However, the service we have received from Fox & Sons Estate Agents is very good. We cannot thank enough all the helps from Tammie and Jordan. Thank you guys. We will recommond to our friends and familes.... Read more
12th Nov 2020 (4 years ago)

T Trew

5/5 Stars
Lee has been really helpful with finding me the right property. Jordan Nicholas the mortgage broker there is amazing! So helpful and really knowledgeable. Couldn’t recommend more! Thanks... Read more
8th Nov 2020 (4 years ago)

N Jarrold

4/5 Stars
Very pleased with the service that we have received recently. Always keep us up to date with reletting etc... Read more
Landlord
28th Oct 2020 (4 years ago)

L Stubbs

5/5 Stars
A very helpful and professional office. The team always respond to queries and get things done when promised.... Read more
28th Oct 2020 (4 years ago)

S VT

5/5 Stars
Abbey and her team are excellent and professional, they rent out many properties for us and always get great tenants. I can't recommend them enough.... Read more
Landlord
27th Oct 2020 (4 years ago)

J Rana

5/5 Stars
I was very pleased with the service I received from fox&sons estates agency. They are very helpful in every aspect, very professional, responsive on time, trustworthy and their services are very cost effective in comparison with other competitors. I would definitely recommend them to anyone who wants rental property services. Thank you so much.... Read more
Tenant
27th Oct 2020 (4 years ago)

L Bergin

5/5 Stars
In a stressful 2020, I cannot commend Abbey and Jessica enough. I'd originally booked a viewing for one place and then they took the time to ask what was important to me and found something better...yet still within budget. A great service, lovely people, and an ideal outcome!... Read more
13th Oct 2020 (4 years ago)

Z Cox

5/5 Stars
I found my current rented home through fox and sons. Abbey in particular was very professional and fast to respond to emails. They made the process as pain free as privately renting can be.... Read more
Tenant
13th Oct 2020 (4 years ago)

Lewis

5/5 Stars
Awesome people, nice properties. Seriously some of the nicest estate agents I've ever dealt with... Read more
7th Oct 2020 (4 years ago)

J Davies

1/5 Stars
From the outset there was a lack of communication from Fox & Sons. Actually viewing the property we inquired about was quickly organised, however, it seems that unless you document things yourself and have things in writing, Fox & Sons will not honour what they agree to sort out. We were shown around a property in June by Jessica who was kind and helpful and had quickly been able to negotiate a deal with the landlord regarding price over email prior to us viewing. We went around pointing out issues we had with the property to which she assured us that the property would obviously be cleaned and sorted out prior to our move in in September, as the property had been vacant for 4 odd months and was naturally unclean with an overgrown garden and a pretty filthy kitchen. We had asked that since the property had been advertised as unfurnished but there were some wardrobes in the property upon viewing that they be removed as we had made clear in email correspondence that we wanted the property to be unfurnished, this was agreed to yet again. Abbey was introduced to us around this time as we asked to make sure that the property would be unfurnished as advertised. We were originally told that the landlord would not be “adding furniture” and to “please advise if you want furniture removed”. 3 weeks later, a tenant was concerned that there would still be furniture in the house despite us advising that we wanted furniture removed. Abbey replied to our concerns stating this time “Following my chat with the tenant yesterday, everything that was in the property at the time of the viewing will remain unless you requested at the time of application that it was all removed. I cannot see that this was requested.” We advised Abbey that actually this had been requested in prior emails with both Jessica and herself and that she had supposedly cleared up any confusion a mere 3 weeks ago as we advised that furniture be removed. After 10 days Abbey decided to respond to this “I have confirmed with the landlord that the property is to be unfurnished. This property will be completely empty upon your move in.”. Also during these 10 days, a whatsapp group was made by Abbey with all tenants, herself and Jessica as it was “easiest to add you all to a group so that we can correspond a bit easier as we get nearer to your move in”. Of course we were delighted with this consideration shown by Abbey. However, we were then told not to contact her until 8pm later that day. We respected this and withheld from contacting her until the next day. Abbey read these messages however was unable to reply. I asked if it was better to phone or email to which we got a reply 2 days later. Abbey never replied in the group chat again and was unresponsive. Jessica proceeded to take control and sort out everything up until the move in, clarifying everything with regards to contracts and what would happen on the day. Upon moving in, the place was disgusting. It was obvious that it hadn’t been cleaned (the oven was a mess, needing to be replaced) and it was even more furnished than when we had viewed it. After 6 hours of nothing being resolved at all, Jessica gave us the option to void the contract and get a refund, which we accepted. As students this is less than ideal. We were then told that she would have “never have taken the rest of the money had she seen the property prior to move in”. Neither of the staff had checked the property to ensure that anything they had supposedly sorted out had been rectified or carried out. All in all, our experience with Fox & Sons as an entire company was a mess, agreements were sent multiple times a day urging us to sign quickly and the “higher up” staff were unhelpful. Jessica is clearly a competent member of staff and was really helpful and friendly throughout, apologising along the way. Abbey was rude, condescending, unprofessional, unresponsive and vacant. There is plenty more which went wrong, however, there is a character limit.... Read more
Tenant
13th Sep 2020 (4 years ago)

R H

1/5 Stars
I would definitely not recommend this Estate Agent. They have cost me a lot of money by making a mistake. They then lied during the complaint process to cover it up and made me out to be the party at fault. Think twice about using this organisation to market your property.... Read more
Seller
25th Aug 2020 (4 years ago)

A Payne

5/5 Stars
I recently asked Jordan Nicholas to review my current mortgage and guide me through setting up a new one that was a better deal for me. She did this superbly, managing to get me a new fantastic deal and made what can be a daunting process a much easier. She explained all of the options very clearly helping me to make the right product choice I recommend Jordan very highly and look forward to her helping me when the time comes to review my current deal. Thank you Jordan!... Read more
14th Aug 2020 (4 years ago)

L Garmendia

1/5 Stars
Worst experience I have ever had with a estate agency, they tried to let me a house with a greedy landlord that wanted done all paperwork and secure deposit himself not to pay and the worst is that they are trying again to find another tenant to this landlord avoid this property in Saxon shore I would like to know why to rent with them if there will be no service or protección from the estate agency, it will be the same as letting on openrent directly with landlords They will make you loose time and money... Read more
Tenant
24th Jul 2020 (4 years ago)

Y haiyan

5/5 Stars
Jordan Nicholas is very professional and give us the advice when she helps us do the mortgage.we very like her and very thanks for help us.... Read more
10th Jul 2020 (4 years ago)

K Goddard

5/5 Stars
Jordan Nicholls is amazing. I was a first time buyer who's is self employed and I was struggling to get the mortgage I needed. She found it!! As it was my first time I was clueless with the whole process and she guided me through it every step of the way. I couldn't have done it without her. It is 100% worth paying the mortgage fee to have someone professional, reliable and kind to take care of everything - and she found me an amazing deal!! I highly recommend her!!... Read more
Buyer
7th Jul 2020 (4 years ago)

R Firth

5/5 Stars
worked with Abbey from portsmouth office to find and secure rental property, she was lovely.... Read more
Tenant
4th Jul 2020 (4 years ago)

H Hussain

5/5 Stars
Jordan Nicholls was absolutely brilliant when advising us on the purchase of our first home. She was professional but more than anything always wanted to make sure we were well looked after regarding life insurenace/income insurance/mortgage insurance. She provided us with information which helped us understand which package was the best for us and was patient with us while we decided. We can honestly say that Jordan found us a mortgage provider that was perfect for us. Because of Jordan’s service we are now life long members of the Sequence mortgage service, so we know we are always covered by excellent service. If you are like us - a little nervous about taking that first step or just want to get advice Jordan is your person.... Read more
Buyer
4th Jul 2020 (4 years ago)

A Dekko

5/5 Stars
Abbey and the team at Portsmouth worked very hard to find me a tenant for my flat. Very courteous, professional and efficient: a difficult job during these Covid times. 5stars... Read more
Landlord
29th Jun 2020 (4 years ago)

L Scoular

5/5 Stars
Abbie at the north end branch is amazing. She was super helpfup with the whole process from start to finish. Always on the end of a phone or email with help for any enquiries we may have had. If you looking to rent then use fox and sons they are very professional and will go the extra mile.... Read more
Tenant
26th Jun 2020 (4 years ago)

M Tise

5/5 Stars
We took our first mortgage with Jordan Nicholas. She made everything very easy for us. 5 star explanation until she was sure that we understood every single detail. Was always there for us and had always a solutions for every situation. Thank you again Jordan! See you in two years for our remortgage!... Read more
23rd Jun 2020 (4 years ago)

J Kennedy

5/5 Stars
I recently was guided by Jordan Nicholas through getting my recent mortgage and I cannot recommend her enough. She has a wealth of knowledge and experience and this made the process so much easier. I was able to ask her anything, even things not directly related to the mortgage, and she was more than happy to help. And of course, Jordan was able to get me a fantastic deal! A huge THANK YOU Jordan - I couldn't have done it without you!... Read more
16th Jun 2020 (4 years ago)

G Moise

5/5 Stars
I recently was guided by Jordan Nicholas trough out our mortgage process. She done a great job on finding the best deal for our mortgage , help us with the process and explain in detail.She offered us different opportunities and a great team of solicitors. The process went smooth and she had great patience whit us as we weren't to much aware about the cost and all the things that had to be done to buy our fist home. I what to say thank you for helping us to buy our first home and start a new chaplet in our lives. As well a great team at Fox&Sons as they help us to find the dream house.... Read more
Buyer
29th Mar 2020 (4 years ago)

B Turvey

5/5 Stars
Steve Humprhey has been fantastic from day one. Great bloke, great advice, I won't be going anywhere else for my mortgage advice.... Read more
19th Mar 2020 (4 years ago)

A Jecka

5/5 Stars
We seen few different brokers before we met Steve Humphrey. After a conversation with him we decided that we would like to go through the whole process with him and we are still thinking that it was good choice. Very professional, always willing to help and answer our questions. Highly recommended. Thank you Steve... Read more
10th Jan 2020 (5 years ago)

R Cox

5/5 Stars
I recently used Steve Humphrey for his mortgage services and it has been a pleasure! He kept me informed through every step of the journey, explaining everything so that I could understand what was going on and how things were going to work which is so important as a first time buyer. He was extremely professional but also a delight to work with and nothing was ever too much trouble for him. He absolutely went above and beyond to ensure I was happy with everything along the way and was always easy to contact and would also get back to emails and calls very quickly. Highly recommend him and his services :)... Read more
Buyer
9th Jan 2020 (5 years ago)

S Dine

5/5 Stars
Tyler from letting me was really nice and helpful and made the experience easy!... Read more
Landlord
12th Dec 2019 (5 years ago)

B Osborne

5/5 Stars
I recently rented out my property through Jessica at Fox & Sons in Portsmouth and have been incredibly impressed so far with the service I have received from her and the rest of the team. They are organised, efficient and well-priced and I would certainly recommend their services to others.... Read more
Landlord
11th Dec 2019 (5 years ago)

J G

1/5 Stars
Very RUDE staff ......when you calling for the updates of your sale, especially the receptionists... They thinks its their own property and the real owner is the their slave. Never ever pass message to the right staff and never reply by email as they promised. Also giving wrong information to not losing customers even they didn't took action about matter. Only one reliable staff there ....its Gemma... she is amazing with sorting out problems even the client was wind up with her colleagues. She is promptly reply if its in her work level. But there is no proper teamwork in that office. Giving 1 star for the one star in this office Gemma A. Thanks GEMMA to complete the sale ....... Read more
Seller
23rd Nov 2019 (5 years ago)

L Bowles

5/5 Stars
Found a house to let with Fox and Sons and dealt with an agent called Tyler. She was very friendly and efficient. Tyler went out of her way to accommodate our family. Tyler allowed us to have a second viewing on the house (which isn't usual practice for lettings) that we had already put a holding fee on for, so that my autistic daughter could see it. This meant a great deal to my daughter as it allowed her to know what her new home would be like and not be so unfamiliar to her when she moved in. Tyler did this on her day off at the weekend! Would highly recommend Fox and Sons! ????... Read more
Landlord
15th Oct 2019 (5 years ago)

B Bordello

1/5 Stars
Don't rent from this agency. They couldn't care less about their clients. They have a 'no can do' attitude and are incompetent. I have lived all over the place and always rented accommodation, and can say with conviction that this has been the worst experience of the lot. They made the whole experience of moving into a new place an absolute nightmare.... Read more
Tenant
6th Oct 2019 (5 years ago)

R M

1/5 Stars
I called to say I was looking around for an agency as I was unhappy with my last agent due to poor communication. I was spun a tale by Chris about how F&S had "loads of landlords buying" and they would keep me updated and promised to keep me in the loop and stay in regular contact. As soon as I signed my ridiculously long 16 week contract with them (my fault for not checking) i heard NOTHING from them NOT ONE UPDATE since August. its now October. I have no idea if i've had any viewings? If they called the landlords who were apparently looking for a flat just like mine as they said they would, If i have had any feedback or comments! from people who have viewed, Absolutely NOTHING. Complete pack of lies from Fox and Sons - this estate agency are not to be believed, they will lie to you to get your money. And before I get a message from "social media @ f&S" no i will not contact you , I've been on your books since August how about you contact me?... Read more
Landlord
4th Oct 2019 (5 years ago)

C Hinchcliffe

1/5 Stars
DO NOT USE AT ANY COST! As students me and my friends rented through F&S and they found us a flat that we liked and we took it. We were told the landlord is very friendly and always helps tenants quickly and efficiently and they've never had any issues regarding his relationship with tenants. According to F&S he was a completely helpful, reliable and credible property owner. This was all a complete lie as on our move in day we were notified by the neighbours that the landlord refused to give a penny of the deposit back to the group that lived there in the previous year and he had to be taken to court to finally get the deposit given back (this has since happened to us also as we have been moved out for 3 months now and he has ignored both us and the legal authorities in an attempt to STEAL our £1,800 deposit)and they knew full well that the landlord they paired us with was a COMPLETE CONMAN and after finding a multitude of terrible defects with the property such as all electricals not being properly tested, no heaters in the living areas or the bathrooms (which is against the law), food being left in the oven from the tenants who left the property 3 months prior, mouldy curtains, non-functional toilets, broken showers, damp, mould, illegal fire safety precautions etc. The landlord came to visit the property once after 2 months of us complaining and he fixed around 10% of the issues, he even ignored the council mandated changes that were enforced upon him in the hopes we would not let the council know. That visit around October 2018 was the last time we have seen or heard from our landlord in person, by text, by email or phone. All the while F&S completely refused to help us in any way, stating that their only job was to pair us with the landlord, which is fair enough but i personally think it is COMPLETELY DISGUSTING that F&S will lie to you as prospective tenants or buyers in the hope that they can get the deal over the line and then abandon you to deal with the CONMEN they associate with. NEVER EVER TRUST A WORD THAT COMES FROM THIS AGENCY! They 100% knew what a dodgy person the landlord they paired us with was but they told us everything we wanted to hear to make us sign the contract out of pure greed, DISGUSTING AGENCY.... Read more
Tenant
14th Sep 2019 (5 years ago)

A Barker

5/5 Stars
These Guys both Sold my property and dealt with the house I was purchasing this was a stressful time for me and my family and they couldn't have done more to help they done an amazing job and were very much on the ball throughout the process would recommend and use them in the future!!!... Read more
Seller
19th Jul 2019 (5 years ago)

F Primavera

1/5 Stars
Don't trust Abbey and Katie. They are really incompetent, rude and unprofessional.... Read more
2nd Jul 2019 (5 years ago)

Helltime86

5/5 Stars
GEMMA was very helpful and keeping us informed, about everything and answering any questions we have... Read more
19th Jun 2019 (5 years ago)

M Charles

5/5 Stars
Amazing team!!!! Thankful to abbey, molly and Amelia these guys have been stars....thanks so much :-)... Read more
4th Jun 2019 (5 years ago)

A Walker

5/5 Stars
I would very highly recommend using Steve Humphrey as your mortgage advisor. He was extremely helpful and supportive through all stages of the process and was on hand to answer any questions or queries. Steve was always professional, but also made the service very personable, which was great when buying a house as, it's of course, a very personal thing. Thank-you very much Steve!... Read more
Buyer
9th May 2019 (5 years ago)

S Martin

5/5 Stars
I would highly recommend choosing Steve Humphrey as your mortgage broker. From my initial conversation, to buying my 3rd property, Steve has been excellent throughout the whole process. Steve is always on hand to offer excellent advice as well as making a complicated process very simple. Steve has a brilliant understanding of the market which he is always happy to share. Great service!... Read more
Buyer
9th May 2019 (5 years ago)

R Baker

4/5 Stars
Nice open office but has no parking at all, if you park round the corner you will get clamped or fined. I was told we were a foot in on getting a house to rent but at the last minute they said the landlord rejected our offer because it was too low, even after telling the estate agent we would pay the full rental price If needed. I drop one star for this because of the parking issue and having to walk nearly half a mile to get to the office.... Read more
Tenant
26th Apr 2019 (5 years ago)

A janeczek

5/5 Stars
Thank you very much for the quick sale of our home. The transaction was carried out in a professional manner, and all the advice we received turned out to be valuable and accurate. We recommend Fox and Son and the professional team Alistair, Chris and Gemma. Since the beginning of cooperation and the first exchange of e-mails and telephone conversations, everything went without a hitch. A big plus was a photo session, which allowed to show all the advantages of real estate. The result of the transaction is the best recommendation - the house was booked within the first week of sale !.... Read more
Seller
25th Apr 2019 (5 years ago)

A D'Arcy-Lancaster

5/5 Stars
We first met Steve from Fox & Sons North End in 2017 when we were in the process of buying our first house, just weeks before our wedding! We were completely overwhelmed by the process but Steve was incredibly supportive and helpful, adapting his advice to our rapidly changing situation. We have always found Steve to be highly professional with a person-centred approach. He has a wealth of knowledge and is always motivated to find the best arrangement for us. We look forward to working with him in the years to come.... Read more
Buyer
15th Apr 2019 (5 years ago)

Z Broad

5/5 Stars
Alistair Steve and Gemma were amazing they helped us through the whole process of selling our place, getting a new mortgage and buying our new place aswell I cannot fault them. They answered any questions we had and were always on hand if we needed help with something. I would definitely recommend them to everyone. Thanks again guys Zoe, Mike and kids... Read more
Seller
11th Apr 2019 (5 years ago)

S Meredith

5/5 Stars
Just purchased my first Buy to let through fox and sons, have already built a good relationship with a number of staff in the office. Samantha, the mortgage consultant, has gone above and beyond throughout the process and made it as easy as possible for me. If ever there was any problems, I was always greeted warmly on the phones by Gemma and Alistair who were both more than happy to help with any problems I had. Would highly recommend using them for your estate agent.... Read more
Buyer
4th Apr 2019 (5 years ago)

A Jones

5/5 Stars
First class services from Abby, and has always satisfied our questions with swift responses. The help that we have received from her has been second to none and glad that nothing is to much trouble. Always answers our e-mails promptly which cant be said for many other business in this day and age. We live abroad so its very satisfying to know that our interests are being looked after. Abby has offered us plenty of advice, which is very reassuring and long may she continue representing us on any future tenancies. Well done Abby and thank-you.... Read more
Landlord
15th Feb 2019 (5 years ago)

N Thorn

5/5 Stars
Couldn’t recommend Fox and Sons enough, Sam was a great help, both in giving advice and organising everything to allow for a smooth buying process. Thank you very much... Read more
Buyer
14th Feb 2019 (5 years ago)

B Hicks

5/5 Stars
I would highly recommend Sam for all your mortgage requirements. Sam helped me from start to finish buying my new property always at the end of the phone and kept me updated at all times would definitely use again.... Read more
Buyer
9th Feb 2019 (6 years ago)

V Patel

5/5 Stars
Review for Alex Jackson - Property Coordinator for Sequence Letting Support Centre Alex has been looking after my property for sometime and I would like to commend the professional service he provides. Alex is able to quickly assess an issue and provide the best course of action to resolve this in a timely manner. I am always kept up to date on any issues that have arisen up to the point of completion. He is knowledgeable in his field and has an excellent manner. Thank you again Alex for your continued support.... Read more
Landlord
8th Feb 2019 (6 years ago)

H Smith

5/5 Stars
Absolutely amazing can't say a bad word about them. We were using another estate agent to which we had no luck. A friend had just sold with fox and sons and they were recommended to us. So we thought we would give them ago. Very glad we did. Don't think I would ever consider using another estate agents to sell a property with. Alistair Jones is a top bloke he always goes above and beyond for his clients. Very highly recommend these guys.... Read more
Seller
29th Jan 2019 (6 years ago)

S Uddin

5/5 Stars
When i started the process to look for a property to buy, i wanted to speak to a mortage adviser to find out how much i can borrow and the process in purchasing a property, i spoke with a few friends and Steve Humphreys was recommended to me. I met Steve a few times and he went through the process with me, after a short while i found a house which i was determined to get and Steve did an amazing job to secure a mortgage for me. I cant recommend him highly enough for his persistence and professionalism. Thank you Steve.... Read more
Buyer
18th Dec 2018 (6 years ago)

J garrett

4/5 Stars
The lettings team in Southsea and Alex Jackson for maintenance in Cardiff have been very helpful over the past few years, tks... Read more
Landlord
13th Dec 2018 (6 years ago)

M Thompson

5/5 Stars
Had 4 weeks to find a place and they were efficient, organised and had everything sorted for us in quick time. To top it off we have a fantastic landlord.. Thank you ????... Read more
Tenant
5th Dec 2018 (6 years ago)

C Young

5/5 Stars
Me and my partner are first time buyers and used Samantha Male for our mortgage and we could not recommend her enough! She was so informative and supportive the whole way through the process and went above and beyond. She was always on the other end of the phone when I needed her and got us such a good mortgage offer too! We will be seeing Sam in a few years time for our remortgage as I would never think about going anywhere else.... Read more
Buyer
7th Nov 2018 (6 years ago)

J A

1/5 Stars
Worse agency I ever came across. I booked a viewing on Nelson Avenue and drove all the way from London. Nobody showed up. I called the agency they didn't answer first few calls then I got someone from letting team who said they will give me a call soon waited nearly 2 hours no reply - Called few times no answer as it agency was closed by then. I got in touch with the agency via email to ask what happened and they didn't even get back to me. I will avoid buying or selling from this agency. They didn't even say sorry. Waste of my time and petrol. Lucky I had made another appointment with dack property management and they are awesome specially the sales member called Amy!... Read more
23rd Oct 2018 (6 years ago)

J Smith

5/5 Stars
Brilliant service from the team here. Used Portsmouth branch to buy and sell my house and have since used their financial advisor services to re-mortgage. Great team and very professional & friendly.... Read more
Seller
12th Oct 2018 (6 years ago)

S Hill

1/5 Stars
Poor... Read more
9th Oct 2018 (6 years ago)

T Neil

5/5 Stars
Really can't fault Steve the Mortgage guy in the north end branch bent over backwards to help us get our First and our re-mortgage sorted quickly and even got a little cash back to witch always is a bonus thanks again Steve... Read more
21st Sep 2018 (6 years ago)

K Price

5/5 Stars
Excellent service from them. Especially Gemma, Alistair. Very efficient and kept me up to date with everything. Would definitely recommend. Spoke to Gemma quite a few times in regards to our house purchase and she always made sure to communicate with me.... Read more
Buyer
2nd Aug 2018 (6 years ago)

D BOX

1/5 Stars
The most incompetent Estate agent ever. They Put a For Let sign up in my Mothers garden instead of the garden next door where it was suppose to go . My Mother went in the branch at North End twice to ask them to remove it . They decided to take no notice of her . I then contacted them a week ago to ask AGAIN to have it removed and was assured that it would be removed by Sunday . It is now Monday and still has not be removed . I have had to contact them YET AGAIN and spoke to the manager (Katie ) who informed me that there was no information regarding the property from them . I then explain YET AGAIN that the board was put in the wrong garden . I have had to explain myself so many times to this branch and i feel the attitude is appalling and there is no way on this earth i would use fox and sons to sell any property for me as they are not capable of doing the most simplest of task by making sure they advertise the property in the right garden... Read more
30th Jul 2018 (6 years ago)

K H

5/5 Stars
Fox and Sons North End branch were absolutely superb during our move. Myself and my partner were selling both our houses in order to buy another house through the Southsea branch and the North End branch managed my sale. I cannot praise them highly enough. Everyone I spoke with was incredibly helpful and they had my house up on the market, and sold by the end of the first week! When we had a few problems with the agent's selling my fiance's house, they even stepped in for us and helped resolve those issues - definitely went above and beyond what was expected of them. Thank you so much to everyone at North End!... Read more
Seller
28th Jul 2018 (6 years ago)

M Cala

5/5 Stars
Heard a lot about them. And wasn't dissapointed when used their service myself. Highly recommend!... Read more
12th Jun 2018 (6 years ago)

T Crawford

5/5 Stars
Gemma was wonderful she found us a house on really shot notice. I would recommend her to any who is looking to move. Thank you so much for all of your help and hard work... Read more
22nd Oct 2017 (7 years ago)

S Elliott

5/5 Stars
After being let down by another agent, Gemma worked miracles and found us a suitable property at very short notice, she worked tirelessly to get things through in time, would recommend her to anyone needing a rental property.... Read more
Tenant
20th Oct 2017 (7 years ago)

R 7777

4/5 Stars
They were very helpful. My house hunt was handled by Gemma and she was very friendly. She took me around to view properties in her own car and even showed me some suitable places that even I was not able to find on the internet.... Read more
4th Aug 2017 (7 years ago)

R daly

5/5 Stars
Recently I was looking for a new place to live, under some stressful circumstances. Having done around 17 viewings with local estate agents, I have to say that Gemma was the most compassionate, enthusiastic and helpful agent we dealt with out of every company we used! Anyone dealing with her would be lucky, THANK YOU GEMMA!... Read more
23rd Jul 2017 (7 years ago)

H Barker

5/5 Stars
5 star service, Jordan and Peter both helped me find the perfect tenants for my property! I would highly recommend to anyone!... Read more
Landlord
23rd Feb 2017 (7 years ago)

D Ryan

5/5 Stars
After having so many issues in the past with other local agents it's a breath of fresh air to be treated with such professional and friendly staff at Fox and sons. They found me great tenants straight away and I couldn't be happier with the service Jordan and the team provided. I would highly recommend them to anyone looking to rent their property!... Read more
Landlord
23rd Feb 2017 (7 years ago)

A Winter

5/5 Stars
Really good experience, couldn't fault in. New to renting out my property. They gave me all the information I needed and Jordan found me a terrific tenant!... Read more
Landlord
22nd Feb 2017 (7 years ago)
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