N Siriwardana
Chloe was amazing and so helpful especially when we are first time buyers and had no clue what we were doing. She took her time outside her work hours to reply to our emails and meet our queries. Thank you... Read more
Buyer
7th Aug 2024 (6 mo. ago)
T Gammans
John was very professional as well as personable and left me feeling reassured he had listened to my wishes and that I had made a good decision... Read more
17th May 2024 (8 mo. ago)
R Donald
For the second time now Fox's in Waterlooville have in autumn
2023 helped achieve a most successful sale and purchase for me. I'm so grateful to Kieran, Aaron, Mandy, Olivia and especially main contact John Leach for their professional, supportive and cheerful conduct through an at times challenging and lengthy process due to the uncertain housing market last year. Thank you all so much. They are all a credit to Fox's and to their profession. I would have no hesitation in using their services again.... Read more
Seller
21st Feb 2024 (11 mo. ago)
P Thatcher
John and his team are amazing my sale wasn’t straight forward but John was on the case constantly getting this exchanged and completed can’t praise him enough thank you John... Read more
Seller
12th Oct 2023 (1 year ago)
D Shrubsole
We cannot praise John Leach enough, he was absolutely our savour. It has been as John sd , a long and bumpy road. 7 months, but I hasten to add, NOTHING to do with John or Fox & Sons. But without him we wld have given up on a few occasions. He was always cheerful, happy to help , went above and beyond to help, and kept us informed the whole way through. I WOULD CERTAINLY RECOMMEND FOX & SONS. And being biased John.... Read more
20th Sep 2023 (1 year ago)
S Bullen
I just want to thank all of you at fox and sons for finding me the place of my dreams. Its taken far too long to write this review because I've been too busy enjoying my new home..without John and chloe I really don't know how I ever would have coped dealing with all this as a single woman for the 1st time buying a property on my own. They were above and beyond so amazing and helpful, words can never explain my gratitude for all that you did for me through the toughest time of my life and all of your patience and kind support . Forever grateful and would recommend you in a heartbeat to anyone I know.
Sarah bullen... Read more
Buyer
13th Sep 2023 (1 year ago)
S Marks
A big thank you to the team at Fox & Sons. Aaron, it was great to see you when you did our valuation. Also thank you for all your help and advice. Amy, thank you for doing our viewings. John, thank you for your support and steering us through the mixed messages that were being passed to you and for following up our questions. These last few weeks of selling would have been much more stressful without the Fox & Sons team.... Read more
Seller
31st Aug 2023 (1 year ago)
A Bray
Highly recommend Fox & Sons! Excellent service from the very beginning to very end! John in particular made things run as smoothly as possible and made sure everything was lining up for both me and my buyer. Thank you to Aaron also for getting everything started and making it easy to pick Fox & Sons to sell my property!... Read more
Seller
22nd Aug 2023 (1 year ago)
S Davey
Where do I start?! Olivia was nothing short of an absolute diamond! Through the fault of the other sides solicitor, my sale took 10months to go through, regardless Olivia provided regularly updates and was always so understanding of my situation and so kind. Generally the team at Waterlooville were all so fabulous, shout out to John and Aaron too. Honestly, I couldn't recommend Fox and Sons enough - been so helpful and patient throughout both my previous purchase and this sale. 10/10. 100%. GOLD STAR. Thank you!... Read more
Seller
7th Aug 2023 (1 year ago)
P Paterson
Kieren arrived promptly and was shown around. He was attentive and polite, and provided the requested valuation.... Read more
28th Jul 2023 (1 year ago)
C Plant
We requested a valuation for our property and were visited by Kieran. He arrived on time and was both friendly and thoroughly professional. Although our property is fairly unusual, he explained his reasoning in coming to a valuation, and left us feeling more than happy at the prospect of Fox and Sons putting our house on the market when the time comes.... Read more
24th Jul 2023 (1 year ago)
C Osborne
We sold our house through Fox & Sons Waterlooville. They were all very professional throughout, amazing service and really went above and beyond which helped make the stressful process, that bit easier.
John Leach was our main point of contact and always provided an exceptional level of service.
We also used their financial advisor: Chloe Spong. Who again, was very informative throughout the entire process.
Cannot thank this wonderful team enough for all their hard work. Would highly recommend this company to anyone!... Read more
Seller
13th Jul 2023 (1 year ago)
K Smith
We brought our first home through Fox and Sons and felt supported throughout the process. John Leach was very imformative about the process and helped chase up things which were delaying proceedings for us.... Read more
Buyer
8th Jul 2023 (1 year ago)
M Harrison-Jones
The internal communication between the team within this branch is something which needs improving. Messages were not passed on on more than one occasion and feedback following a visit was not passed on. Certainly, Mandy holds the branch ship shape and John L worked hard to keep us informed during what was a particularly drawn out completion period. Our thanks go to them both for their patience and persistence. Jack & Mark... Read more
23rd Jun 2023 (1 year ago)
K Barnes
Great support and proactive sale of our house! Thank you John and all the team at fox and sons Waterlooville! :)... Read more
Seller
20th Jun 2023 (1 year ago)
A donaldson
I purchased a property through Fox and Sons (Waterlooville) and the service I received from John Leach was exceptional. Friendly and proactive, he kept us informed throughout the process and went above and beyond to chase progress during a challenging period. His efforts meant that we moved as quickly as possible. I would certainly recommend their services! Thanks John for all of your help and support!!... Read more
Buyer
16th Jun 2023 (1 year ago)
K Beecher
very friendly, explained the process moving forward, no high pressure to sell for thier benifit... Read more
28th Apr 2023 (1 year ago)
S Thornton
Fox and Sons are awesome. So friendly and happy to help. I whole heartedly recommend Waterlooville Fox and Sons to anyone buying a home... Read more
Buyer
28th Feb 2023 (1 year ago)
K Rand
Very cooperative service from John, Aaron and the rest of the team at Waterlooville during the course of 2022 in successfully selling four properties for us... Read more
Seller
3rd Feb 2023 (2 years ago)
L Claydon
Kieran provided a professional evaluation of our property despite making it clear we were only interested in a valuation at the time of his visit. Very polite, freindly chap who was interested to understand the property fully before drawing his conclusions.
Definately recommended and will be keeping Fox and Sons in mind when we do decide to move!... Read more
3rd Feb 2023 (2 years ago)
D Foord
2nd time I have used Fox & Sons to sell and purchase properties. Kieran, Gemma and all the staff in the North end Branch as well as John Leach in the Waterlooville branch couldn't do enough for us even on their days off. Can't recommend enough... Read more
Seller
10th Nov 2022 (2 years ago)
C Davis
John was so helpful and an absolute pleasure at the viewings, as we did have a few at this property.
If i had to use an estate agent again i would choose fox and sons. They were much better than the agent i selected. Which was a shame.
Thanks again
Good luck in the future... Read more
31st Oct 2022 (2 years ago)
J Hammond
Outstanding service from John Leach. Would highly recommend Fox and Sons!! Staff are friendly, professional, very well informed. Went above and beyond. Thank you... Read more
28th Oct 2022 (2 years ago)
K Biene
I can not praise fox and sons enough for the sale of my house. John Leach went above and beyond for us. It was a tough time as I have a house bound mother and John made the time to sit with both her and my father to make them feel at ease with the move. He was friendly and caring and showed interest in us all and checked in on us to see how we were getting on with house hunting. I can not praise this man enough. That’s what makes a great estate agent. Empathy and personality. All aspects of the house sale was second to none. I would definitely use fox and sons again. Thank you.... Read more
Seller
23rd Sep 2022 (2 years ago)
R Mason
Just wanted to say a massive thank you to Olivia, John, Aaron and Mandy at fox and sons Waterlooville. We have just completed on our first home and couldn't be happier. Received a lovely card when collecting the keys, such a nice personal touch. You handled a very stressed couple and helped reassure us throughout the process! Aaron and Rebecca... Read more
Buyer
10th Sep 2022 (2 years ago)
B Edbrooke-Stainer
Amazing experience using Fox & Sons!! From the first time meeting Jackie she was so professional, helpful and friendly. Took her time at answering all our questions no matter how small or silly they were. It was lovely having regular conversations with Jackie and John with any updates and seeing how we are. We always felt so supported that they had our best interests at heart and were genuinely lovely people! We were also introduced to Chloe their mortgage adviser who was simply amazing and again so supportive, friendly and always on hand to help.... Read more
11th Aug 2022 (2 years ago)
A Elrick
What an excellent experience buying a property through Fox and Son's Waterlooville branch. Olivia and her team were brilliant in allowing us to make multiple visits both pre and post offer to help us make our choice. At no time did we ever feel under pressure to buy or rush our choices. Kept up to date as we moved through the buying process and always called back or responded to emails promptly. Thanks for getting us into our new home.... Read more
8th Aug 2022 (2 years ago)
S Strickland
Jackie from fox & sons in Waterlooville was fantastic! This was our first experience in putting our property up for sale and the level of service she provided blew us away. She was knowledgeable, personable and professional, everything you would want from an estate agent! Thank you Jackie :)... Read more
19th Jul 2022 (2 years ago)
S Bridge
Great service and lovely people... Read more
27th Jun 2022 (2 years ago)
A Tucker
We recently purchased a house through Fox & Sons Waterlooville and found the whole team to be a great help! We met Olivia who was lovely to work with. We did have a few issues along the way, (no fault of the Agents) but Olivia and Aaron were really helpful and kept everything going without panic!
We also used Fox & Sons mortgage advice service - Barry was fantastic and explained everything well, making sure we were prepared and organised. The conveyancers they recommended were also spot on!
Thanks Fox & Sons for making the stressful experience of buying a house, less stressful!... Read more
Buyer
6th Jun 2022 (2 years ago)
P Foster
From the day of the valuation with Jackie Whitcher, we were most impressed with the professionalism, positive outlook and enthusiasm displayed; the sale was theirs from that moment.
The sales details and listings on websites captured all the salient features of the property.
The sales information system kept us informed of all potential buyers and an offer was accepted approximately 6 weeks after listing.
Contact by telephone was the only method we used after the offer and I can say that our calls were answered promptly by John Leach and that he was abreast of the current position at all times and returned calls with updates as appropriate.
We would not hesitate to recommend Fox and Sons, thankyou.... Read more
Seller
9th May 2022 (2 years ago)
P Carrington
Went to view a property with fox & sons and Olivia our estate agent was so lovely! She was extremely knowledgeable and made both me and my partner feel better about the whole experience. As first time buyers we really weren’t sure what to expect but Olivia put us both at ease. She really is a credit to the company ??... Read more
Buyer
29th Apr 2022 (2 years ago)
H Blackwell
I used Fox & Sons for my house move recently, all the staff were great. One agent that really helped me was John Leach who supported me through the process. Phone calls regularly, to give up dates and making a stressful time go smoothly. I have already recommended the team to friends ????... Read more
21st Apr 2022 (2 years ago)
N Cronin
We bought from Fox and Son
John was excellent ????... Read more
Buyer
16th Mar 2022 (2 years ago)
Laney

We met with an agent from here when viewing one of their properties, that experience was fine.
We then agreed to put our house on the market with them and paid £118 to have the photographs done, they said they used professional photographers so it incurred a charge which we were happy to pay because the F&S rep who came to the house said this is standard practice and they do it that way because the photos are fantastic quality and generate interest!!
Photographer came and went and within a week we had a copy of the photographs........the grey floors were orange, the rooms were distorted, the grey cabin was blue, and so on! We refused to 'Go Live' and informed them of the problem .... the branch partner said he couldn't see a problem with the photos they look fine to him, and it doesn't matter anyway because the pictures were taken so have to be paid for!
We simultaneously received an email from another member of staff apologising for the poor picture quality ......'I can only imagine something has changed them when the photographer sent them off for retouching' .....
So I have a question...we paid £118 for a professional photographer to come to the house and take pictures, why would that professional then send his pictures off to someone else to edit?
This whole situation stinks! This is one giant CON!! so BEWARE and ensure you check out other Estate Agents before signing anything!
That of course wasn't the only thing - we made an offer on a property they were managing - we never heard anything back after making the offer. That in itself is poor business practice!! and it doesn't inspire confidence when putting your own property on the market with them. I'll leave it to you to decide whether they even took the offer to the seller.
These reviews are meant to give you a picture of how things are going to go for you, if you want my advice, steer well clear!... Read more
Seller
18th Nov 2021 (3 years ago)
S Woods
We found a property on Hayling Island with a Fox and Sons for sale board outside. We searched on the Fox and Sons website for details but they had nothing for Hayling Island. We called to enquire and they said there was nothing for Hayling Island even with the full address given. No point really..... Can't understand the purpose of this estate agent company???? I hope the seller isn't paying any fees... Read more
16th Jun 2021 (3 years ago)
R Bridge
The worst of the worst. Sanctimonious and very rude. They've forget who their customers and try and try and treat you like a friend instead of a customer. Avoid at all costs. Hope you take the advice.... Read more
28th May 2021 (3 years ago)
S Dawkins
Whilst our house sold via Fox & Sons within a couple of days of posting online we found the office to be uncommunicative, had to chase for information and there seemed to be a general lack of knowledge of the situation resulting in us, and our buyers, having to do a great deal of the leg work with the solicitors and other estate agents involved. We went with Fox & Sons based on a great initial conversation at the valuation but it seemed to go downhill from there. Unfortunately I would not recommend them.... Read more
Seller
27th Mar 2021 (3 years ago)
D Lemon
Good service they managed to sell my house where others struggled a great team. Thank you... Read more
Seller
5th Mar 2021 (3 years ago)
J Bowbrick
Olivia very helpful and professional throughout dealings - however very disappointing interaction with ‘Branch Partner’ who was obtuse, ignored emails and lacked customer service skills. No understanding of the situation and provided sellers with false information due to clear lack of understanding of the situation creating further stress in an already stressful situation.... Read more
23rd Dec 2020 (4 years ago)
S Gofford

We dealt with fox and sons as buyers of a bungalow. This is a positive review and the negative story only had a happy ending because of Olivia, who is an estate agent there. My husband and I had the longest, most drawn out experience of selling/buying you could ever imagine. On our completion day, we were actually waiting at the estate agent for keys to be told at 16:50 that they would not be released to us as the money had not been received by the sellers solicitor. Our solicitor had assured us this had been sent, so with a heavy heart and a sinking feeling we went to a van with all of our worldly possessions inside, freezing on the 1st of December unable to get a hotel due to lockdown and unknowing what to do. Needless to say, we thought all hope was lost, until 17:15 when Olivia called us and told us we could come and get our keys. Olivia really went to bat for us, she is a very caring person and I genuinely think without her in our corner we would have spent the night cramped in a freezing cold Ford transit. It was Olivia that pushed this through and I firmly believe that anyone wanting to buy a house is in good hands with this young, professional, and exceptionally competent young lady. Use Fox and Sons, if they could get us sorted with all of the solicitors issues we had, they can sort anything out.... Read more
Buyer
2nd Dec 2020 (4 years ago)
B Chard
Fox's got over 20 viewings on my property in one mouth and nursed an offer through to completion. Happy with the effort and commitment of the team during this difficult Covid period... Read more
Seller
10th Nov 2020 (4 years ago)
B Harriman
Had good friendly service so far, early days.... Read more
5th Sep 2019 (5 years ago)
K Whitwick
Very pleased with what has been done so far could not have asked for more,would recommend you to anyone.... Read more
28th Feb 2019 (5 years ago)
S McLaughlin
I was previously on the market with another local agent for 4 months and in that time I had 2 viewings.
I got a leaflet through the door from Fox & Sons, I gave them a call eventually ended up going on the market with them.
After 7 viewings it sold in 2 months. Absolutely over the moon and can't thank the Fox & Sons team enough.... Read more
Seller
10th Feb 2019 (5 years ago)
A Maidens
Excellent and proffesional... Read more
5th Feb 2019 (6 years ago)
D Ryan
Fantastic service, I couldn't be happier! The agents at Fox and Sons were extremely professional and they let my property within the first week of it being on the market. If your looking for professional, enthusiastic and efficient agents to let your property look no further, I would highly recommend this team!... Read more
Landlord
23rd Feb 2017 (7 years ago)
K Baker
I could not be more impressed with Amy & Hannah in the office. My property went live on the day they came out on to value it and was let 48 hours later by Hannah, who has seemingly found me the perfect tenant. Both are so pleasant to work with and Amy has since been managing the property better than any other agent I've used. Thanks girls!... Read more
Landlord
23rd Feb 2017 (7 years ago)
R C
Excellent experience from start to finish, the Team in the office helped me every step of the way from my first appointment for the Valuation, the viewings were expertly done and the offer transaction went through quickly with no problems. I would highly recommend them to anyone. Thank you Fox & Sons in Waterlooville. keep up the good work.... Read more
Seller
16th Jul 2016 (8 years ago)