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  1. Home
  2. Frank Innes - Loughborough
Frank Innes - Loughborough Logo

Frank Innes - Loughborough

Opens tomorrow at 9:00am
7 Swan Street, Loughborough, Leicestershire, LE11 5BJ
Frank Innes Loughborough are an estate agent in Loughborough. They mainly list properties in LE11, LE12 and DE21. Over the last 6 months, they've listed 65 properties, with 24 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Frank Innes - Loughborough Reviews (201)

Have you used this agent?
  1. 67% 5/5 Stars
    67%
  2. 7% 4/5 Stars
    7%
  3. 2% 3/5 Stars
    2%
  4. 2% 2/5 Stars
    2%
  5. 21% 1/5 Stars
    21%

A chawda

5/5 Stars
I had a great experience with the Frank Innes team with the sale of my property. Charlotte, Amelia and Dan were great during the entire process, they kept on top of regular updates and ensure I was in the loop with everything. Highly recommend them for any sales... Read more
7th Feb 2024 (20 days ago)

S Russell-Davison

5/5 Stars
I always use the team at Frank Innes for my property letting needs. Emily, Martin and the team give good advice and helpful guidance. The process is transparent and stress free.... Read more
31st Jan 2024 (27 days ago)

K Hancock

5/5 Stars
We found the service of renting a property very professional. Sandra Baughan particularly communicated regularly and clearly. She provided all the help we needed. We were very satisfied with the whole experience.... Read more
21st Nov 2023 (14 weeks ago)

B Ademuyiwa

5/5 Stars
I had a nice experience finding accommodation during my move to Loughborough plus a welcome gift box.... awesome!... Read more
17th Nov 2023 (15 weeks ago)

K John

5/5 Stars
My most recent experience of dealing with Frank Innes leaves me with nothing but praise for the courtesy, service and communication I received from Martin. He provided excellent advice, prompt action and enabled me to deal with an urgent matter very successfully. I could not be more pleased with the outcome and would not hesitate to deal with him again.... Read more
26th Oct 2023 (18 weeks ago)

K moir

5/5 Stars
The staff at Frank Innes have been amazing to me and my partner, they have helped us buy our very own home, they were always calling us with updates on how the process is doing and answers all the questions we had. I couldn’t fault them at all would 10/10 recommend ????????... Read more
7th Oct 2023 (20 weeks ago)

A EK

5/5 Stars
I recently relocated to a new rental property through Frank Innes in Loughborough, and I must say the entire process exceeded my expectations in terms of how smooth it was. They were incredibly supportive in addressing all of my inquiries and ensuring all necessary utilities were set up. I want to extend special thanks to Sandra Baughan, who provided assistance throughout the process. I am highly satisfied as a tenant, and I wholeheartedly recommend their services to anyone in search of a rental home.... Read more
27th Sep 2023 (22 weeks ago)

R Drake

4/5 Stars
I have been using Frank Innes now for several years now to manage a rental property and overall the service has been good. I would like to give special mention to Emily H (Lettings Manager) who is always on the ball, always replies to emails & calls in a speedy fashion and deals with my queries in a professional manner, a real asset to the company.... Read more
18th Sep 2023 (23 weeks ago)

R Baker

1/5 Stars
***AVOID - AVOID - AVOID*** What started as a positive experience has descended into a farce so updating my initial 5 star review to a 1 star. Emily was great when setting up my tenancy but I am now getting zero help and support at end of tenancy with my deposit being held hostage after returning the keys 3 weeks ago. Seriously fed up with the continuous chasing and poor service and will not be using again in the future on this basis.... Read more
13th Sep 2023 (24 weeks ago)

K Mafika

5/5 Stars
I am a very satisfied tenant who was assisted to get a property that meets my requirements and was supported by the team. This team is amazing I was assisted by anyone who answered the call especially considering that I have just relocated from overseas. Well done team and keep up the excellent work you are doing.... Read more
5th Sep 2023 (25 weeks ago)

I Deaton

1/5 Stars
1 star for Frank Innes and -1 for Countrywide due to poor rental house management. We reported mould on external walls several times, but it was never addressed; when we left the house, our deposit was deducted for this; dust on skirting boards which is under the paintwork from when we moved in; Carpet discoloration was picked up on, the carpets are well over 5 years old and were well worn and dirty when we moved in 2.5 years ago, certain Loughborough staff are rude on the phone and should not be in a customer service role. Countrywide employee Sara John informed us via email of a £200 deduction from the deposit; we responded via email on August 18th, which was not acknowledged or responded to; we followed up with another email on August 23rd, which was also ignored; we were asked for agreement on deductions, but when questioned, we were completely ignored. This appears to be a common theme of behaviour on Trustpilot and other review sites. Frank Innes and Countrywide have been by far the worst over the last ten years of renting various houses and never having a deposit deducted.... Read more
28th Aug 2023 (5 mo. ago)

jprb999

5/5 Stars
Great service from Martin and his team over the past 17 years. Would highly recommend them as always knowledgeable, helpful and professional. Keep it up guys!... Read more
26th Aug 2023 (6 mo. ago)

Anonymous Homeseller

4/5 Stars
.................. Read more
5th Aug 2023 (6 mo. ago)

R Greenwood

5/5 Stars
Friendly staff that keep you up to date regarding your rental application process. The process of renting was new to me, however, Frank Innes staff answered all my questions and dealt speedily and very efficiently with all correspondence. Highly recommend this letting agency... Read more
3rd Aug 2023 (6 mo. ago)

L A

5/5 Stars
Used Frank Innes as a new Landlord and the fully managed package. Tenant has just moved in when writing this review. Martin was incredibly helpful and explained everything to me thoroughly from first meeting. Him and Emily have gone above and beyond to help get everything sorted and ready to go. They are quick to respond to queries and always helpful. I would thoroughly recommend them to anyone.... Read more
3rd Aug 2023 (6 mo. ago)

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More agents nearby

  • William H Brown - Loughborough Logo
    William H Brown - Loughborough 0.02 mi away
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More Frank Innes branches

  • Frank Innes - Coalville 7.73 mi away
See all Frank Innes branches

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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