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- Frank Innes
Frank Innes Estate Agents
4.6
4,004 reviews
- Branches 14
- Properties for sale 1,050
- Average time to sale 13 weeks
About Frank Innes
Frank Innes have 14 branches and they mainly list properties in NG17, NG10, LE1, NG2, LE65, LE67, DE14 and NG1. Over the last six months, they've listed 1,050 properties, with an average time to sale of 13 weeks.
Frank Innes fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Frank Innes operate, the average fee (charged by all agents) is 1.22%.
Get a quote for selling your property.Top performing Frank Innes branches
Latest reviews for Frank Innes
Anonymous Homeseller
4
The were brilliant and kept me informed every step of the way.
10th Sep 2026 (7 days ago)
K Davara
1
Avoid Avoid Avoid.<br>Very disappointing and unacceptable service from Frank Innes Bingham<br><br>I would strongly advise anyone considering renting a property through Frank Innes in Bingham to think very carefully before proceeding. Our experience with their customer service from the very beginning has been extremely disappointing.<br><br>I would give one star only for the property viewing. Unfortunately, everything after that has been a very poor experience.<br><br>Frank Innes were fully aware that we were moving from Essex, yet we were asked to travel all the way to Bingham simply to sign the inventory document. I had to drive approximately six hours just to complete this paperwork, which was extremely inconvenient and unreasonable considering our circumstances.<br><br>However, the worst experience happened on the day we moved. We were already travelling with all our household belongings when we received a call informing us that the property had no electricity and that we would need to arrange this ourselves. This information should have been communicated to us well before our moving day.<br><br>It was a Saturday afternoon, and we were unable to contact the electricity supplier immediately. As a result, we were left without electricity and had to stay in a hotel for two days, despite having already moved our belongings and being ready to move into the property. This caused us significant inconvenience, stress and additional expense.<br><br>To make matters worse, we were provided with a mouldy fridge, which was extremely concerning from a hygiene and health perspective. We contacted Frank Innes multiple times by email regarding these issues, but received little to no response.<br><br>We even went personally to the Bingham office to try to resolve the situation. Instead of actually dealing with the problem, we were simply told to send an email. We showed the staff the emails we had already sent, and we were then told that a message would be sent internally so that someone could respond. This is not the level of customer service I would expect from a professional letting agent.<br><br>The whole experience has been incredibly stressful, especially when you are moving your entire household from another part of the country and relying on the letting agent to ensure the property is ready for occupation.<br><br>Communication has been extremely poor, the handling of the move was unacceptable, and the lack of response to our concerns has been very disappointing.<br><br>Based on our experience, I would not recommend Frank Innes Bingham to anyone looking for a property to rent. If you are considering renting through them, I would strongly suggest making sure everything is confirmed in writing before moving in and checking that essential services and facilities are actually available.<br><br>This has been an awful experience from beginning to end, and I sincerely hope other tenants do not have to go through what we have experienced.
7th Sep 2026 (10 days ago)
R Benion
5
Barbra Connor and Dylan were all very helpful! I was very excited to see get a place but last minute it didn’t work out (not their fault) and they found a new place with the same price that I could move in last minute. Very friendly. I did recommend
4th Sep 2026 (13 days ago)
D Driver
5
Good clear communication.<br>Quickly get required works completed.
2nd Sep 2026 (15 days ago)
H esposito
5
Charlene was very helpful during the process of us getting our new rented property. Nothing was to much trouble and she sorted everything out very quickly for us. Would highly recommend
2nd Sep 2026 (15 days ago)
L Boyer
5
We were really happy with the service we received throughout the sale of our house. Everyone was friendly, helpful and professional, and Demi in particular went above and beyond to support us. The photography was also fantastic and really showcased our home. We’d happily recommend the team to anyone looking to sell their property!
1st Sep 2026 (16 days ago)
All 14 Frank Innes branches
S Ansell
5
This is the second time I’ve used Frank Innes, Paige & Kate have been amazing. Honestly the service they give is incredible. Truly believe if Paige wasn’t in the ball, the sale of my house would have took even longer to complete. Thank you Paige!…Kate, she’s brilliant give her a raise.. thank you so much
25th Aug 2026 (23 days ago)
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Y Gonzalez
5
Massive thank you to Jasmine Chambers from the mortgage team through Frank Innes to get my offer in place and accepted. She has been so professional and work so hard to get this done for me. Thank you so much!!!!
27th Aug 2026 (21 days ago)
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S C.I.C
5
I would like to say my experience from start to finish with Frank innes has been amazing<br>We have sold our home and the service has been 10/10<br>The communication from start to finish has been so professional but so attentive<br>Sienna you have been wonderful as have the rest of the Leicester sales team<br>Thank you for being professional but also for making the process so easy almost. What a great service and lovely team
26th Aug 2026 (22 days ago)
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Frank Innes - West Bridgford
10 Central Avenue, West Bridgford, Nottingham, Nottinghamshire, NG2 5GR
4.7
M W
5
Recently rented a new property with Frank Innes, supported by Ryan who was excellent throughout the process. Lots of helpful communication throughout the process and helped out with extra requests like arranging a visit for measuring up - all in all Ryan made the process very easy.<br>Highly recommend Ryan and the Frank Innes team.
28th Aug 2026 (20 days ago)
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L Boyer
5
We were really happy with the service we received throughout the sale of our house. Everyone was friendly, helpful and professional, and Demi in particular went above and beyond to support us. The photography was also fantastic and really showcased our home. We’d happily recommend the team to anyone looking to sell their property!
1st Sep 2026 (16 days ago)
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E Straw
5
After having a nightmare with a previous estate agent we chose Frank Innes to help with the sale of our property. We can’t speak highly enough of Ellie for all of her help throughout the sale of our house. Always at the end of the phone and helping to chase things up when required. Wouldn’t hesitate to use them again in the future. Thank you again :)
7th Jul 2026 (10 weeks ago)
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