M Birkin
Friendly, efficient, great service... Read more
31st Oct 2024 (11 weeks ago)
E read
I have recently had the pleasure of dealing with Aston working on the Lettings side of the Ashby Frank Innes branch.
I can honestly say from start to finish the service has been impeccable, prompt, helpful, professional and the speed that you have turned my new home around is excellent.
I cant thank you enough and would highly recommend Frank Innes to anyone else.... Read more
30th Oct 2024 (11 weeks ago)
S Kang
I had a property that became available to let and Aston was in charge of the viewings. He gave me advice on the lettings market in the area, organised and conducted all the viewings without any stress for me, and provided all the feedback I required in a detailed and friendly manner.... Read more
Landlord
17th Oct 2024 (13 weeks ago)
B Webb
Have used Frank Innes several times to find new tenants for our properties. Just had the quickest and smoothest transfer helped by Aston who was very helpful and efficient.... Read more
Landlord
8th Oct 2024 (15 weeks ago)
J Hollyoake
After 23 years of renting the same property we found ourselves looking for our new home when our landlady retired. After quite a few viewings and phonecalls from various estate agents I received a call from Aston Bould at Frank Innes, from the second I answered the phone Aston was so polite, kind and informative. We arranged a viewing, Aston kept in touch and checked all was ok. When we met Aston at the property he was great, made us feel at ease, was very easy to get on with and told us everything we needed to know. We loved the house but Aston wasn't pushy and gave us time to think things through, he called the following day,said he had spoken to the landlord, we have pets so he had double checked all was ok and then offered us the house and I can honestly say we couldn't have wished for a better person to help us with our move. We are collecting our keys in 11 days and we can't wait. Aston is wonderful, polite, kind, efficient, and a true asset to Frank Innes Estate Agent. I would recommend him to anyone who needed a fantastic estate agent. Thankyou Aston..... Best wishes Jayne and Charlie.... Read more
Tenant
8th Oct 2024 (15 weeks ago)
L Biggs
I recently had the pleasure of using Frank innes for my move, and I was dealing with Izzy (Isabel). I was relocating to a different part of the country, and she was amazing. Despite the distance, she managed everything seamlessly, accommodating my situation and ensuring a completely stress-free experience. I would highly recommend using this company.
Thank you.... Read more
31st Aug 2024 (20 weeks ago)
C Swaddle
Frank Innes have been absolutely fantastic, from showing us round to valuing our house. They really have excelled. I cannot speak highly enough of Hannah, she really is amazing. Keeping us in the loop and answering any questions we had. Absolutely amazing. She even entertained our little one when she came to value our house, allowing her to show her round and introduce her to all the toys in her bedroom. Hannah was extremely thorough in all information she provided. Definitely worth 5 stars and more xx... Read more
Seller
14th Aug 2024 (22 weeks ago)
K R
Had an amazing experience with these lovely ladies at Frank Innes - huge thank you to Izzy and Niamh for all their hard work and making moving into our new home a delight.... Read more
22nd Jul 2024 (5 mo. ago)
B Hambleton
I have nothing but good things to say about my experiences with Frank Innes. They are always friendly and proactively willing to help. Niamh has helped out with any queries and issues that we have had during our tenancy. Herself and Amelia have been incredible from day 1. From my experience with other estate agents, I cannot recommend them enough!... Read more
Tenant
22nd Jul 2024 (5 mo. ago)
R Sewell
My girlfriend and I rented a property through Frank Innes in Ashby. Izzy and Niamh made the whole process easy and stress free. Would definitely recommend to anyone wanting to rent a property. Thank you... Read more
Tenant
20th Jul 2024 (5 mo. ago)
A C
Excellent customer services from the Lettings team at Ashby.... Read more
Landlord
20th Jul 2024 (5 mo. ago)
J Hodgkiss
It’s nice to see some of these positive comments however i must have fell very unlucky.
3 weeks into a rental property and still no cooker. only to be told by the property management team that there are other means of cooking!! paying £1200 a month rent, isn’t what i want to hear.
A range cooker that trips everything out when switching on, oven not working. lights in kitchen constantly flickering. Albeit, someone been out and confirmed cooker not working but they still insisting trying to find parts for cooker. 3rd weekend and no cooker. What’s to say parts will make it work when they are only going of my say so but not inspected by “Appliances expert “ as they call them!
Countrywide management company on many occasions got the wrong side of the story, different people keep dealing with the property too.
I am requesting a refund or reduction in my month’s rent but guess what, only property management is to make that decision!
Not a good service with me from Frank Innes... Read more
Tenant
19th Jul 2024 (5 mo. ago)
G Platts
Recently moved into a property, Izzy was really helpful and got us moved in quickly.... Read more
18th Jun 2024 (6 mo. ago)
M Dale
Many thanks to Niamh and Izzy who helped make our move to a new rental property very easy. They were very helpful and would highly recommend them to anyone looking for a new property in the area. Thanks again!... Read more
Tenant
6th Jun 2024 (7 mo. ago)
W Mee
I recently rented out my property via Frank Innes, Ashby and the service I received from them, in particular Niamh and Izzy. They were efficient and proactive from start through to completion, including quickly marketing the property and finding suitable, adequately referenced tenants, valuing the rental income, completing inventory’s and organising all necessary statutory requirements. Both were friendly and easy to deal with and as a result of their efficiency, there were no mix ups, misunderstandings or complications. I would wholeheartedly recommend Frank Innes Ashby and wouldn’t hesistate to use them in the future.... Read more
Landlord
5th Jun 2024 (7 mo. ago)
C Duddell
Frank innes letting department Ashby were a great help in find us a perfect property and very helpful... Read more
Good communication, helpful staff, excellent advertising resulting in a quick sale.... Read more
Seller
10th May 2024 (8 mo. ago)
C McNulty
We recently sold our late father's property through Frank Innes Ashby branch and from start to finish we found them very professional and efficient with great communication from Hannah throughout the whole process and nothing was too much trouble. We also used their home conveyancing service who were also very efficient and the whole process took less than 2 months. I would highly recommend their services to anyone.... Read more
Seller
29th Apr 2024 (8 mo. ago)
M Blowfield
I deal with the lettings side regularly and must say Niamh and Isabel are a delight too deal with....professional and on the ball! Could recommend enough.... Read more
J Burke
I had a fantastic experience working with Frank Anne's branch at Ashby. Izzy and Niamh were incredibly helpful throughout the process of securing tenants for my property. Their professionalism and friendliness made the whole experience seamless. They were attentive to my needs and went above and beyond to ensure everything was taken care of efficiently. I highly recommend their services to anyone in need of property management assistance.... Read more
Landlord
19th Mar 2024 (9 mo. ago)
J Mcloughlin
Rented a property through them for the past year. Staff very friendly and helpful, made everything easy for me.... Read more
Tenant
18th Mar 2024 (9 mo. ago)
S Lakin
Recently rented a property out with the Ashby team, will definitely be using again. Izzy and Niamh were great! Thanks again... Read more
Landlord
14th Mar 2024 (10 mo. ago)
A Lawrence
The lettings team made the move to our new property so easy and stress free. Great team of lovely people. Would definitely recommend.... Read more
Tenant
7th Mar 2024 (10 mo. ago)
O Parker
Couldn’t recommend Izzy enough, made the entire process stress free and easy for me!! Fantastic service all the way through and incredibly professional.... Read more
7th Mar 2024 (10 mo. ago)
B Wood
The lettings team at Frank Innes Ashby were absolutely wonderful. Especially Niamh and Izzy, they were so professional and friendly! Thank you.... Read more
Landlord
6th Mar 2024 (10 mo. ago)
C Marcou
Thank you Niamh & Izzy for making the process as smooth as possible from start to finish. Couldn’t recommend enough! :)... Read more
6th Mar 2024 (10 mo. ago)
J Bowler
Niamh was absolutely shamazing from start to finish! Great addition to the branch at Ashby!! Will be using again!... Read more
6th Mar 2024 (10 mo. ago)
H Knowles
Niamh is the best! She has been amazing throughout, making the whole process a breeze. She is super knowledgeable about the local market and always quick to respond. I would highly recommend her to anyone looking for a rental in the area.... Read more
Tenant
6th Mar 2024 (10 mo. ago)
M o'hare
Niamh and Izzy were super helpful and friendly! Great experience, thank you!... Read more
6th Mar 2024 (10 mo. ago)
C Atter
We applied for a rental in December 2023 and dealt with Izzy. She was amazing from start to finish, in fact she ensured we were accepted with 24 hours of applying. Great communication throughout, highly professional, thank you Izzy.... Read more
Tenant
6th Feb 2024 (11 mo. ago)
S Johnstone
We were so happy with frank Innes Ashby.
Izzy and Hannah were both fantastic from buying the property from them to getting it rented . They were both so fast and on the ball .
Would love to do business with two
Again .
Thanks both... Read more
Seller
9th Sep 2023 (1 year ago)
Fantastic service from Izzy, very helpful and very professional . Friendly and quick to deal with any queries.
Would highly recommend. Many thanks for finding us a lovely house! :)... Read more
Tenant
8th Aug 2023 (1 year ago)
C ratcliffe
thank you for dealing with my letting - very professional Company... Read more
Landlord
15th Jun 2023 (1 year ago)
S Carline
Izzy and Josh were great from start to finish when I moved into a rental property. Nothing was ever too much work and they worked quickly and were responsive to any questions I had.... Read more
Tenant
13th Jun 2023 (1 year ago)
R Whitnall
Frank Innes are a really good company for landlords letting out properties. Izzy & the team have worked hard to keep everything running smoothly. Staff are all friendly and helpful. Fast marketing means the houses are rented out quickly and never empty long between tenancies. Great work... Read more
Landlord
9th Jun 2023 (1 year ago)
D M
A month after the tenant vacated my rental property in Measham it was clear I didn’t just need a new tenant. I needed a new agent as well. I got in touch with Harriet Symonds and she has been nothing short of exceptional. Harriet understood exactly what needed to be done, got it done and there’s now a new tenant in the house. Having other rental properties in other regions I have dealt with several other agents but Harriet is by far the best.... Read more
Landlord
6th Aug 2022 (2 years ago)
I dealt with Olivia in what was a rather speedy rental requirement. She was both friendly and professional, and extremely understanding. From start to finish we sewed the whole thing up in 2 weeks and are happily moved in without any major problems. Highly recommended... Read more
Tenant
26th Apr 2022 (2 years ago)
D runacres
The service and support at Frank Innes in Ashby has been excellent. they have always been able to tailor the service to our needs. They have found tenants for us every time our rental property is empty.... Read more
Landlord
11th Apr 2022 (2 years ago)
J Scrivens
Jessica was really helpful and readily available for help and advice. Took the stress out of moving.... Read more
23rd Sep 2021 (3 years ago)
L Leela
Fantastic service given by Olivia and her team when I asked them to rent out my property. She kept me very well informed and even rang me outside work hours. She arranged viewings outside normal work hours too. My property was let very quickly and I was obviously very pleased with that. Totally professional. I wouldn’t hesitate to use them again... Read more
Landlord
20th Jul 2021 (3 years ago)
L Satchwell
This is the first time I have used Frank Innes and I am more than pleased with the professional way both Lindsey and Elliot are dealing with the sale of my father's bungalow, and are receiving plenty of updates following each viewing. I would not hesitate to recommend these people to anyone. Keep up the good work.... Read more
Seller
19th Mar 2021 (3 years ago)
J Unett
Sold our house with Frank Innes in Ashby, Lindsay and Elliot were great, always easy to contact, updated us regularly and even helped give us more options when our sale was rocky. We cannot thank them enough for all their hard work and professionalism. Lauren was also very polite and passed on message after message for us. Great team ???? I wish them all the best for the future and would highly recommend their services.... Read more
Seller
16th Mar 2021 (3 years ago)
RobertZone
This was my first purchase of property in the UK. Am I glad that I made the purchase through Frank Innes. Elliott went the extra mile to arrange comprehensive and safe the viewing in covid19 times. The special treat was to have dealt with Lindsey Hawley. She was always friendly, efficient, timeous and supported me in this first purchase. THANK YOU Frank Innes Ashby & staff... Read more
Buyer
12th Mar 2021 (3 years ago)
A R
Sharon has been absolutely fantastic, from being so lovely to meet and view the property (whilst following guidelines of course!) to helping me with application forms, (and hopefully helped me rent the perfect property!) a huge thankyou would definitely recommend!... Read more
4th Jul 2020 (4 years ago)
L Lenton
Fantastic service from all, especially Rebecca, very helpful during 5years of renting from them and very professional when I moved out of the property too. Always only a phone call away and quick to deal with any queries.
Would highly recommend. Many thanks :-)... Read more
Tenant
29th Nov 2019 (5 years ago)
P Brown
Rebecca at Frank Innes Ashby was absolutely fantastic at helping me sort out my new place, nothing was too much trouble, everything was done when she said it would be done, I would not hesitate to recommend the Ashby branch highly enough, thank you so much... Read more
Tenant
3rd Nov 2019 (5 years ago)
D Ashmore
Efficient very customer orientated and rapid in finding a suitable tenant Rebekah kept me up to date at all times regarding where we were in getting a tenant into the property ASAP I never had to chase her for any information Initial in going inventory very comprehensive document No hesitation in recommending Frank Innes as a letting agency... Read more
Landlord
25th Oct 2019 (5 years ago)
S Joyce
We had a great experience with Jamie at Frank Innes. From the beginning he was very helpful and we found our perfect house so easily with his advice. He was always available to answer any questions we had, and helped keep the process as seamless as possible. Any issues that popped up, he resolved quickly. Would definitely recommend Jamie if you are looking for your next home!... Read more
Buyer
2nd Oct 2019 (5 years ago)
G Oznacar
Very happy with the service I get, Sharon was really helpful throughout my application and helped a lot. Fantastic service!... Read more
17th Aug 2019 (5 years ago)
N Raisin
Professional team, very pleased with their customer service. Jamie in particular was excellent. Would recommend.... Read more
15th Aug 2019 (5 years ago)
C Watkins
Highly efficient lettings team for landlords at Frank Innes Ashby.... Read more
Landlord
15th Aug 2019 (5 years ago)
V Marquis
I have been interacting with Jamie Quilter. Jamie comes across as a thorough professional and very friendly at the same time. He understood the kind of property we were looking for and helped in arranging quick viewings. He had answers to all our queries and supported us during the viewing process. Thank you Jamie. Wish you best.... Read more
2nd Aug 2019 (5 years ago)
L Thomas
The best thing about our experience with Frank Innes, Ashby branch was Samual Newman-Earp. He gave us excellent advice, talked us through all the options available to us and made recommendations based on our personal requirements.
From the initial consultation with Sam to overseeing the process, friendly and enthusiastic at all times even when we were stressed with a tricky lease issues.
He was thorough and clear, but above all was really personable. Sam provided us with regular updates and in fact went as far as to help assist us in the conveyancing process, chasing matters to ensure we exchanged and completed on time.
We would highly recommend Sam to anyone looking for mortgage advice.
Absolutely excellent service from start to finish.... Read more
8th Jul 2019 (5 years ago)
C Zhang
Good and efficient service, in particular Rebecca Page in this angeny had a detailed and regular inventory checking during my stay in the rented property, and I moved in and out, to make sure the property in a good condition.
I would recommend to use this property agency if you want to rend an accomodation.... Read more
Tenant
5th Jul 2019 (5 years ago)
C Mistry
Rebecca is a great asset to Frank Innes, she is so friendly and helpful towards tennents and Landload's, I recommend her for anyone wants to let or become Landload.... Read more
Landlord
16th Jun 2019 (5 years ago)
B Radford
Sharon has been instrumental in our success in Ashby de la Zouch. We purchased 9 new build properties on the outskirts of the town at the end of last year and with the help of Sharon and the team at Frank Innes have been able to let them to good quality tenants. It is important to us that our letting agents listen to our requirements and become part of our team, this has certainly been the case with Frank Innes.
We have now acquired additional new properties and have had no hesitation in asking Frank Innes to act as our letting agents on these.
Highly professional and highly recommended.... Read more
Landlord
14th Jun 2019 (5 years ago)
Y Singh
Fantastic thorough service, will definitely recommend to anyone
Thank you... Read more
10th Jun 2019 (5 years ago)
G Taylor
Rebecca has been our contact with the letting our flat, always friendly professional and helpful. A great asset to the branch.... Read more
Landlord
3rd May 2019 (5 years ago)
S Dattani
Really impressed with Frank Innes as a whole, was kindly shown around by Jamie he knew his stuff would recommend to a friend... Read more
26th Apr 2019 (5 years ago)
S Clark
Sharon`s greatest asset is her communication skills and her willingness to learn and work with her client
Well bowled... Read more
20th Mar 2019 (5 years ago)
A Jackson
My search for a home has been made much more pleasant by the professional and friendly help of Jamie. As always its stressful trying to find a suitable home, but Jamie was aware of all the points that would concern me as a buyer Jamie was very professional, never pushy and had a warmth of character that was very reassuring and reliable. Thankyou Jamie for helping me during my search !... Read more
Buyer
19th Mar 2019 (5 years ago)
A Baptist-Franks
Great Service... Read more
18th Mar 2019 (5 years ago)
D Yonwin
Great help .. Sharon was very very helpful with any questions I had, everything went smoothly with no hic ups, would recommend using Frank innes to anyone... Read more
4th Mar 2019 (5 years ago)
B Wright
Very helpful agents and the nicest brochures I've seen for properties if i was selling in Ashby I would use Jamie and his team... Read more
28th Feb 2019 (5 years ago)
L Moore
I recently went in to frank innes Ashby-de-la-Zouch to ask to be put on the mailing list for buy to let. Jamie was really knowledgeable and helpful and out of all the agents he was the only one who give me advice that would save me money. I wanted to buy a leasehold property but Jamie told me that the service charges and ground rent costs could impact on the return on my investment which i had not considered at all. Sound Advice!!! and I would definitely recommend them to anyone if they want a professional agent. Most of the other agents just gave me brouchers and were not really interested in helping me... Read more
Landlord
12th Feb 2019 (5 years ago)
T Bye
I have been using Frank Innes to take care of my property portfolio for many years, professional in every way.... Read more
Landlord
20th Jan 2019 (5 years ago)
S Brown
New tenants found amazingly quickly, thanks to Rebecca and Kayleigh.... Read more
Landlord
16th Jan 2019 (6 years ago)
W Taroni
I have recently leased my property through Frank Innes, the process was very easy and i was kept informed and up to date throughout the entire process. Would recommend.... Read more
Landlord
16th Jan 2019 (6 years ago)
E Brothwell
As a landlord I would highly recommend Frank Innes. Both Tina and Rebecca worked hard to find the right tenants for us. Thank you.... Read more
Landlord
31st Aug 2018 (6 years ago)
A middleton
Excellent team , outstanding service ! Rebecca went the extra mile to quickly find a suitable home for me to rent . Very grateful and i will highly recommend Frank Innes .... Read more
Tenant
23rd Jul 2018 (6 years ago)
G Williams
I have done 2 house moves with Frank Innes and each time they have made the process so easy and stress free. Such friendly, professional staff who are always on hand to help with any queries. I would highly recommend them. 10/10!... Read more
14th Jul 2018 (6 years ago)
E Goosey
Great service. Rented from them for 2 years. Any problems arising with the property were quickly seen too and handled by Frank Innes (great when you're out at work). Always respond quickly, and always helpful.... Read more
Tenant
18th Oct 2016 (8 years ago)
E Fetherston
Frank Innes Lettings was very quick to get back to me regarding properties I had inquired about. They also emailed, and phoned, me to give me information about new properties that were coming online. Moving is stressful as it is, I was thankful to have someone else there with my interest at heart.... Read more
22nd Jun 2016 (8 years ago)
A Carley
I contacted Frank Inness in Ashby as I needed to sell my house fast for a business purchase and they exceeded my expectations. I was kept informed and it could not have gone any smoother. I would happily recommend them to others and they know the local market very well indeed. A Carley LLB(hons) Dip PFS... Read more
Seller
6th Apr 2016 (8 years ago)
R carey
The staff at Frank Innes were extremely professional and knowledgable and made the entire purchase process as easy as possible. They were always on hand to answer my calls and deal with any queries i had and the speed and proficiency they worked with was excellent. i would recommend their services to anyone.... Read more
Buyer
29th Mar 2016 (8 years ago)