Your Move - Nottingham

Nottingham

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Cavendish Residential - Nottingham

First class service provided by Lee Scotney at Your Move Estate Agents. Hitting the right balance of professionalism and personality. Property sold in 2 weeks for full asking with great back office support from Arjan.

I was told to write a fake review from their assistant branch manager. I have never dealt with them & I never will work with a company who gets their friends & family to write fake reviews.

Happy house hunting ????.

Very good service would definitely recommend jennifer as she very helpful and a joy to deal with 10 out 10

Excellent service from Jennifer and the team. The best agent I've used by far to sell and purchase my investments. 100% recommend.

I have just completed on the sale of my property using the modern method of sale. Arjan recommended this method of sale and fully explained the process. We are delighted to have achieved more than the asking price and to have completed within 3 months of deciding to sell. Many thanks to the Your Move team in Nottingham.

Nottingham branch. We had a good house purchase experience with this agent. We got the house we wanted. Arjan and Jennie was very helpful. We used the solicitor  reccomended by them on our request. The solicitor reccomended to us was quick and efficient.
 We are generally pleased to buy through this estate agent.

I have called many agents throughout Nottingham regarding letting out my property, as I need to relocate for work purposes and after speaking with many agents who didn’t seem to know much about what they’re doing and couldn’t answer any questions! I then called Your Move Nottingham and spoke to Jennie the Lettings Manager and I have to say she has been a breath of fresh air! After feeling like I am tearing my hair out with other agents, she has answered all my queries been extremely helpful and very easy to reach and talk with!
As a first time landlord she has really put my mind at rest and know she will look after my home! Thank you :)

I’ve recently completed on the sale of two properties using the modern method of sale. Jennifer talked be through exactly what would happen. Jennifer, Arj, Jan and the rest of the Nottingham your move team have been an absolute joy. I’m thrilled to be walking away with a considerable amount over asking price and 0%commission to pay.

10/10 thoroughly impressed. Arj came to value my property and got us onto the market right away. After 1 block viewing and several offers, they managed to secure ourselves with a buyer above the asking price. The whole transaction was stress free and they delivered everything that they promised and they even helped us with the mortgage & solicitors.

Following a conversation with them , I waited and waited for my valuation.  It never came and despite many emails and calls, I never got anywhere.  Eventually someone did call me back and in fairness did provide the valuation quite quickly.  They just need to work on calling clients back, even if it just to say that have got the message and will be in touch.   It makes a difference.

Jennie, Guy and the team at the Nottingham branch have been amazing from start to finish.

Recently had to deal with a change in tenancy, they kept us up to date every step of the way, which was really important for us. Always friendly, chatty, efficient and happy to answer any of our needs or concerns. Our property was on the market for a matter of days before the new tenants were finalised.

Couldn’t have asked for more.

I've been dealing with Jennie Powell, and I have nothing but positive things to say! She is so friendly and informative and felt like we were in good hands throughout the process of being in contact.

We sold our house via the modern auction, unsure of what to expect and and completely trusting in Jennifer. We sold with two weeks! 17k over asking price! and the branch team and Jan at the Iam sold did absolutely everything for us! With n a blink of an eye it was all done, money in the bank, exchanged and completed in two months! Highly recommend this method of sale and certainly Jennifer and her team.

Absolutely Excellent! We felt looked after from the moment Jennifer walked through our door. She went through everything with us and told us exactly how it would be and what they would do. I have to say it was all true and more. The whole team are are just superb, a tight ship and i can highly highly recommend!

Definitely 5 stars for the professionalism, efficiency and friendly approach of  the agency's staff, especially Charlotte, with many thanks! Every question found the right and quick answer, very easy process, good adviser, excellent mediation tenant-landlord. Highly recommended!

Charlotte has been the person to help for our application and moving into our new house and she has been so helpful! She really is a great person and it's been an easy process to move in thanks to her! Loving our new home!

My wife and I have several properties in Nottingham (we live in London) and I was having problems with the previous agent that I used. I called Your Move and Charlene/Charlie the lettings manager was extremely helpful in taking over the management for my portfolio. She did me a deal due to the amount I have and so far we have been very impressed!

Guy in the sales team was very helpful and professional from start to finish when I was buying my home. He showed me round 4 different properties and made sure I found exactly what I was looking for. No pushy sales tactics, just a very pleasant honest young man.

We dealt with Charlotte during our application for our new home and she was absolutely great. It was all done via what's app and was super easy for an anxious pregnant lady! Charlotte made us finding a new home a great experience, when we went to collect the keys we even got a little congratulations card! Charlotte is a great asset to your company, keep her! Thank you again Charlotte

Guy was very helpful in helping me buy my 1st home. As a first time buyer he made me feel at ease and put me in touch with mortgage advisors and solicitors.

Whole experience was great from start to finish. 
I sold my house through Your Move Nottingham. Jennifer valued my property and within a couple of days it was up on Rightmove with professional photographs. Guy and Arj took care of my sale and couldn't have done more, kept me updated every step of the way and got me an offer over my asking price. 10/10 would recommend. Thank you Your Move!

Charlotte and Georgia have been a huge help with regards to us moving into our new home. Weve had lots of questions and theyve both helped straight away every time and gone above and beyond for us! We even received a card from them once we had moved in which was a lovely gesture. Would highly recommend going through Your Move when finding a property! Thanks again! ????

Special thank you to Charlotte and Georgina for their speedily assistance in helping me to find a tenant to let my property
They were very professional and readily available to answer my queries and keep me up to date throughout the process.
Thank you very much for your support and hard work.

This is my first time letting with your move, Georgia and Charlotte who work in the Nottingham branch where extremely helpful and and did their absolute upmost to get me moving on the date I wanted. I am very pleased with the service I received and both Georgia and Charlotte answered my phone calls and emails promptly and answering any questions that I had relieving some of the stress of moving house. If I move again in the future I would 100% use your move, they were very pleasant to speak with and very professional.

Charlotte and Georgia have worked really hard to quickly identify new tenants and to get them into the property as soon as possible.  I would definitely recommend Your Move Nottingham to any prospective landlords!

Charlotte and Georgia worked extremely hard to find us tenants to fit our criteria. We had used other agents like Hart who completely disregarded what we had asked for and were willing to put anyone in our property even if they were not suitable. We had constant communication with Your move throughout the tenant find process, we had calls and emails with viewers details and names so that we knew who was viewing our property. We would highly recommend them and we would use them again for finding a tenant and for full management of our property.

Five star service! 
Bought a property through Nottingham branch with the plans to then let it out after. From start to finish every staff member has been so helpful and so experienced in what they do, I couldn't of asked for a better estate agent to work with. The sales team Arg, Guy and Jennifer helped me find the right property as an investment and guided me through the sales progression to exchange. The lettings team Charlotte and Georgia worked so hard and quickly found me the most suitable tenant and made all the arrangments for the start of tenancy so it was less stressful for myself. Very knowledgable, honest, realiable and helpful team!!

The team, especially Arj and Jennifer, were excellent, proactive and friendly throughout my purchase of a property with a tight deadline for completion. They went the extra mile for me when required to accommodate requests that they did not have to do get the purchase over the line, highly recommended.

Arjan and Jennifer at YourMove have been reassuring, informative and extremely understanding during the process of my first time purchase. I had a million and one questions and anxieties and they took a lot of the stress out of my hands. Throughout the sale (even with my terrible choice of solicitors - stay clear of Campion Solicitors), they remained professional and supported me along the way. I could not recommend them enough and will certainly be coming back when I move on to my next purchase.

Such a shame, they (Arjan) did 95% of the sale very well. To cut a long story short, towards the end I feel the manager and another colleague were quite rude to be honest. Really don’t understand it as it costs nothing to provide good customer service.

Amazing staff at the nottingham branch .
A credit to the yourmove company .

Shake an bake!

Fantastic! All the team are wonderful and genuinely helpful. So glad I chose to go with a professional local agent to sell my house. Jennifer, Kirsty, Arjan, all made me feel like they had the time for me. I’ll be recommending to anyone I know who wants to sell a house with a team that really cares about their customers! Well done I’m so happy!

I received excellent service from this branch on numerous occasions and nothing was too much trouble.
Emma answered all my queries and put me at ease straight away, i would certainly recommend this branch, after visiting numerous estate agents around Nottingham.
I’m very happy to have used this agency and would highly recommend to anyone.

Wow, such great service! Friendly staff that made the whole process as simple and stress free as possible for me and my partner. Would 100% recommend to friends and family.

I purchased my first Buy To Let property through Your Move Nottingham. The sales team guided myself through out the entire process - not only did they source properties for myself to view, they explained WHY they felt that the selected properties were suited to my needs. 

The team really went the extra mile to ensure that all of my queries and questions were answered. 

I was then directed to the Lettings department, again, they went above and beyond to ensure that I was fully up-to scratch with the ins'and'outs of being a Landlord - and before I knew it - they had found my first tenants ready to move in. 

Fantastic service - I am most definitely coming back for my second Buy To Let ...when I can afford it !

EXCELLENT!  Special mention to The branch manager Jennifer who looked  after us through the whole process of selling our first home and purchasing our new one. Everything was taken care of, we were guided through it all with ease and calmness in the knowing everything was being done in our best interest. We felt like we were celebrities with the red carpet treatment. The quality of service is the difference you get between the likes of these guys and the selling them cheap agents, which to us was priceless.

We remortgaged our house with this branch and the process was made so simple and stress free! Friendly service and prompt replies to any questions that we had. Got us a better deal than the other broker that we went to...very pleased.

Where others FAILED, Laura Parkes at the Nottingham St Peter's branch helped me sell my house, just as she promised, she was understanding, thoughtful and helpful and made the whole process easy and effective. Thanks Laura P.

Great service from the Lettings team at the Northampton branch.  As a landlord they have taken all the hassle away from me.  They fully manage my property and the tenant was referenced and credit checked and to date the service has been spot on.  My main dealings have been with Peter Day who keeps me fully up to date with regular inspections/reports.Keep up the good work!

Brilliant service from your move (Nottingham) efficient and great communication throughout.
Highly recommend and if you ever get the chance to go through the process of selling or buying with Laura you won’t be disappointed????????

Laura has been fantastic. Thanks for your help. Great comunication.

Excellent service received from the Your Move team in Nottingham. They continuously went above and beyond to help me find my first home. 10/10 service - would highly recommend

Very misleading tactics used by this company. i've been renting from these for three years now. they continue to charge me admin fees and tie you into a 12 month contract rather then offering you a rolling contract after the first 12 months. they dodge around giving me the landlords contact details (when requested to), so i can communicate with them directly. i recently wrote to them asking that they ask the landlord if i could be placed on a rolling tenancy agreement otherwise i'd be leaving the property at the end of my current agreement. they've not mentioned anything about contacting the landlord and agreed for me to leave the property. this is blatant abuse of there control over this situation. if anyone is thinking of using them avoid at all costs. they only care about profit and care nothing for their customers.

Had a great experience with this agent. Kirsty in particular was very helpful and ensured everything went through with minimal issues. Great communication and always kept me updated. Thank you!

I've recently sold my house through Your Move Nottingham after being recommended through a friend. I have to say, it was all true,  they kept me updated all the way, worked hard on my behalf, i really felt like they too all the stress out of selling and did everything for me while keeping me in the loop. Laura came to value my house and i believe what she said and therefore choose Your Move. Kirsty helped me through everything and Jennifer the manager saw be through to exchange without a glitch. Extremely helpful, extremely kind. 100% gets my recommendation.

Very helpful and friendly staff. Very fast dealing with my tenancy. Looking forward to moving into,my future home. Also would like to thank Emma nunn for all the great work she’s done in helping me with everything. Your a star!!! .

A lot of choices nowadays for which agent to use when selling and letting but hands down as a landlord when I begin to amend my portfolio soon speaking about selling and letting my property with the team at Your Move Nottingham was the best choice I’ve made and will definitely be actioning on it in the near future.
I just wanted to write this review and ensure they get the recognition they deserve with their honesty loyalty professionalism and brilliant communication - all key in this industry
The office team are brilliant such a friendly vibe and brilliant atmosphere.
I was well informed about selling and letting and will definitely be managing my portfolio with this team.
The ladies and gents are a credit to the company and the industry and massively restored my faith after dealing with property and agents for so long.
Thank you again and I will be speaking to you very soon KEEP UP THE GOOD WORK !

As an ongoing client of Your Move I can honestly say I have been distinctly unimpressed by the service I have received in the past by the Nottingham branch. Thanks to Emma in particular, I can say my impression is rapidly changing as she really has done an impressive job. She has kept me informed of the latest situation and been honest when asked a straight question. The only reason I have not awarded 5 stars is that there is still a way to go to fully repair the customer relationship breakdown in the past but we’re on our way. Great job ????

I can only rate Your Move and Laura in particular for the valuation she gave - out of the 4 agents we had visit us Laura was the most informed, she was the most enthusiastic and gave an average of the valuations which was where we had expected to be. We chose to go with Your Move purely because we felt a bond with Laura and liked her positivity. I will update my review once we sell but so far we've been very pleased and I would say that, having read the other reviews on here, most people are happy and the ones who are not are a little unfair to post because their experiences appear to be based on their offers not being accepted or because they were chased for the correct information - both of which are part of the buying/selling process. Those shouldn't be the reviews you choose your agent by.

I have recently purchased my first buy to let property from Your Move and they have been fantastic throughout the whole process! Jennifer talked sand walked me through every step of the purchasing through to finding me a  tenant, who is now in place & paying me more rent than i thought possible. Everything is taking care of and i do not have to worry about a thing. It was so easy, i will certainly purchase more properties from this guys. Just Brilliant!

I don't usually write reviews although the customer service and professionalism I have received recently has been second to none

I had the recommendation from a friend and have been dealing with Laura the valuation manager on some enquiries and a valuation, her energy and passion for her job really shines through. Her realistic advice and job knowledge has put us at ease and helped us get a view on what we can really get out of our property

As what may be the face of the company for many, Laura has really set the standard of a young professional

Great customer service throughout a sale. Laura the valuation manager was very helpful and friendly and gave us all the advice needed. The team in the office were always there to answer any questions and kept us informed regularly on the process.
Found very helpful and would use again.

As a first time buyer I was  recommended Your Move financial adviser Guriq from my friend. I am very happy with his job he has done for our mortgage. He is very helpful and proffesional. He was keeping informing us about everything what was going on during the process of buying house. He explained everything.  Also the other staff is very kind.I can only recommend him. Even if you buying a house from other estate agency you can always choose Your Move financial advisor.

Just dealt with the staff at the your move Nottingham branch.  I dealt with sam from the sales team. I have spoke to loads of negotiators though my time as im an investor in properties and she gave me possibly the best customer service iv ever had. She was friendly, really fun to talk to and she did everything I asked her for over the phone really quickly. Ive just seen below someone putting a nagative comment about her but from the girl i have just spoken too I think they must be talking about the wrong person. Thank you for your help samantha. Your a credit to your team.

Shocking service!!! As a buyer, there is no help. very rude staff and asking repeatedly same questions over and over again. No professionalism at all and shocking how company like this expect to do well when they cannot train their staff well. Customer service is Nil. Get some special training and try and be more helpful if you want to do well. Training required from Branch manager to negotiator in this place for sure.

Customer service is absolutely non existent. Spoke to few staff and they all seems to have such an attitude, it's like they are so not happy with the job or perhaps working for the company, particularly Sam & Kirsty. Makes you wonder if the management do monitor there phone calls. I certainly wouldn't use them for sure.

Absolutely cannot fault the number of service options they offer is brilliant and they are so friendly and passionate it’s lovely to put yourself in their hands and know all is taken care of ! 
Thank you again would recommend to everyone!!

Thinking of moving to the area as better opportunities with work, rang up your local Nottingham office and asked a few questions and was given straight answers which helped me work out if it was worth me moving to the area. The lady I spoke to was very helpful and very clear and professional and would highly recommend there services to anyone wanting information or help in regards to moving to the area or looking for a home

After dealing with other agents that seemed uncaring towards my circumstances, your move Nottingham lettings team were so kind and helpful and helped me from start to finish. Would recommend them to anyone

Absolutely Fantastic!  5 star service all the way through the process.I  Would definitely recommend and use i will certainly use them future.

So bad! Avoid using your move in Nottingham as either a buyer or seller. They forget to send you confirmations, don't turn up to viewings and blame it on glitches... Then you try to put an offer in and they never even call you back. Emailed to complain and to ask about the offer, just ignored my whole email and said in a few words "it sold". No apologies or even the simple word sorry.

Unprofessional will never use them to buy or sell and you shouldn't either.

From the get go we felt completely looked after. The experience of selling my house after 22 years, being unsure of the processes now was very daunting. Jennifer and her team walked us through everything took care of the whole process and made us feel like royalty to which we are truly grateful and would certainly recommend.

I have just rented a flat from Your Move in Nottingham and they have been nothing but helpful from start to end. I've had bad experiences with Letting agents in the past but Your Move has been very refreshing. Great team and would recommend to anyone looking for a flat in Nottingham.

They give you the appointment to see the house and once you get there there is nobody to show you the house.... I missed a day at work for nothing.....

Called the Nottingham branch over a week ago, spoke to a chap called Frank who advised the resedential sales person was busy. Took my contact details and promised a call back. Heard nothing, no missed call or voicemail left by them. Rubbish. Have now contacted other estate agents in the Nottingham area

Spoke to George, who was very knowledgable and helpful. Would highly recommend! 

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Your Move - Nottingham

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