We had Anisa show us round our new rental property ( which we absolutely love! ) she informed us of the property in the morning and kindly showed us around later that day and couldn't have been more helpful in the whole process. Anisa responded to emails promptly, called us back quickly and answered all
of our many questions. Anisa made the whole process really easy and quick which we are great full for, thank you Anisa :)... Read more
Tenant
4th Apr 2025 (16 days ago)

I recently had the pleasure of working with Chloe Williams as my Senior Lettings Consultant, and I cannot speak highly enough of her exceptional service. From the very first interaction, Chloe demonstrated a deep understanding of the lettings market, along with a genuine commitment to her clients. Chloe took the time to listen to my needs and preferences, providing personalized advice that made the entire process seamless. Her communication skills are unparalleled; she kept me updated at every step, answering all my questions with patience and clarity. What impressed me the most was her proactive approach—she went above and beyond to ensure I found the perfect property that met all my requirements. Additionally, Chloe’s extensive knowledge of the local area and market trends helped me make informed decisions without any pressure. She has a remarkable ability to make daunting tasks feel manageable, which significantly reduced my stress throughout the process.In summary, I wholeheartedly recommend Chloe Williams to anyone seeking professional and reliable lettings advice. Her dedication, expertise, and personable nature truly set her apart in the industry. Thank you, Chloe, for making my lettings experience not only successful but enjoyable!... Read more
Tenant
4th Feb 2025 (11 weeks ago)
My dealing with Jackson-Stops Teddington, and in particular with Chloe Williams, has been a very positive experience. Chloe was extremely helpful in assisting me to cope with various forms. She is a friendly and professional person and gave up a lot of her time to help with the easing of the process to obtain a rental property.
I was very lucky to have Chloe as my rental officer.... Read more
Tenant
3rd Sep 2024 (7 mo. ago)
Stevie and her team did a great job selling our property in Teddington. Communication was regular and clear and we felt we could trust the advice we were given... Read more
Seller
30th Oct 2021 (3 years ago)
We have been involved with Jackson Stopps in Teddington for about 20 years and in that time have always found Mark and his team totally professional and extremely helpful I would have absolutely no hesitation in recommending their services... Read more
Landlord
16th Dec 2020 (4 years ago)
We cannot thank Dan and the team at JSS enough for there professional and friendly manner whilst selling our house. Their follow up and attention to detail was first class. Nothing was a problem which we appreciated greatly. What an outstanding estate agent. Not pushy or intrusive, just perfect. Thank you... Read more
Seller
15th Dec 2020 (4 years ago)

We had an initial good experience with them but this quickly went downhill after finding serious amounts of damp mould in the property approximately two months after moving in. They were very unhelpful, with Mark Birch initially saying there was no damp or mould, and even accusatory that it was our fault that there could be any (after lots of protesting it was found that there were 3 separate leaks in the roof as well as half of the windows in the property needing replacing!). We also found out from an electrician that fitted some extractor fans for us (that we had to foot the bill for) that the fuse box in the property is dangerously outdated.
Jackson-Stopps in Teddington allowed us to rent a property seriously below par in terms of living conditions and when confronted with the issues did absolutely nothing to help us work with the landlord to resolve them. We have recently left the property (only being allowed to vacate using a break clause, we would have loved to be able to get out sooner given the disgraceful living conditions) and there is still a damp and mould problem and rotten windows - and the property is on the market to find another unsuspecting tenant!... Read more
Tenant
23rd Aug 2019 (5 years ago)