M Cole
Great company to work with, me and my partner are moving for the first time, seemed very daunting however the staff here were spot on, especially Keaton and Liam. So effective on getting us a viewing and a move in date so close together, really good experience... Read more
Tenant
7th Oct 2024 (7 mo. ago)
F Mcgurl
Wonderful helpful staff particularly Keeton, precise information, always goes above and beyond... Read more
D Dawes
Really great staff, were super helpful and informative and guaranteed us with a great property and service... Read more
20th Sep 2024 (7 mo. ago)
agrimarrt
Keith is amazing , also the manager . It’s a lovely company to get a property. I will recommend them any day .... Read more
29th Aug 2024 (8 mo. ago)
R smith
Liam and Keaton were superb throughout the process of the renting of my property.
Every question was answered honestly removing any doubts.
I have no hesitation in recommending Reeds Rains. 10/10... Read more
Landlord
15th Aug 2024 (8 mo. ago)
S James
I can not rate the staff highly enough!
They went above and beyond to help me into my new home. I would most definitely recommend to all my friends and family.... Read more
26th Jul 2024 (9 mo. ago)
E Redman
Reed Rains, is an amazing estate agents. Definitely would recommend them to other people. Keaton is amazing and professional. Very happy with his service as he made the process very easily and communicated with us the whole time.... Read more
7th Jun 2024 (11 mo. ago)
A Quigg
Very helpful all the way through the process Keaton was very knowledgeable and helpful thank you ????????... Read more
7th Jun 2024 (11 mo. ago)
C Howell
Excellent service,very reliable,i wouldnt hesitate to recommend.
Reeds Rains are always at the end of the phone when you need help or advice.
Special thanks to Liam and Keaton in the lettings department... Read more
Landlord
7th May 2024 (1 year ago)
D Bamford
Can’t recommend enough. Keaton in particular made the entire letting process a breeze and ensured we were kept up to date with the application process and how things were moving along... Read more
Landlord
19th Apr 2024 (1 year ago)
H gyasi
We contacted Reeds Rain at a time we desperately needed a rental property. We had limited time to move. Keaton and the team went far and beyond for us. He patiently put up with the numerous calls and visits. We appreciate your efforts. Thank you... Read more
Tenant
26th Feb 2024 (1 year ago)
Made few appointments for the buyers,but no feed back to seller unless asked them.
Also noticed they made appointments with the Purplebricks, who failed to sell the property &claimed 1599.00,why Purplebricks involved!!! The saff are polite &communicated.very pleased.... Read more
Seller
8th Feb 2024 (1 year ago)
A Xavier
Great experience with Reed rains team. I am very thankful for the support they have provided to me in my property search. Huge thanks to Keaton and Liam.... Read more
18th Jan 2024 (1 year ago)
N Lenjoon
Reeds Rains Estate Agents in Chesterfield has been an absolute delight to work with during my property search. Chloe Aram, the Branch Manager, deserves special recognition for her exceptional professionalism and dedication. Her expertise and proactive approach were evident throughout the process, ensuring a smooth and efficient experience. The team's commitment to providing top-notch service was evident in every interaction. I highly recommend Reeds Rains Chesterfield and Chloe Aram for their outstanding service and support in the real estate journey.... Read more
13th Dec 2023 (1 year ago)
C L
Chloe and the team at Reeds Rains were so helpful when valuing a property for probate. Chloe was friendly, professional and really efficient. Thank you.... Read more
7th Dec 2023 (1 year ago)
M T
I recently had a valuation from Amelia and Liam as I was not sure if to sell or rent my property. I am still undecided but what I do know is that when I am ready to put my home on the market I will be using the services of Reeds Rains Chesterfield. You really made the process sound simple and hassle free.... Read more
25th Oct 2023 (1 year ago)
G Sorsby
A big thankyou to Liam, Michael and the team at Reeds Rains. They went above and beyond to meet our requirements. The process from start to finish was handled brilliantly. Really friendly and so helpful. They even gave us a moving in gift. On behalf of me and my wife thankyou so so much. Keep Up the good work!... Read more
25th Sep 2023 (1 year ago)
M Oney
An excellent service, friendly staff especially Michael, he has been very helpful.... Read more
29th Aug 2023 (1 year ago)
S Knowles
An excellent service, a difficult sale of which Reeds Rains were efficient and effective at being totally on top of moving the issues forward. From advertising to sold they updated me of viewings and outcomes. I would never use any other agents. Thank you for all the support, efficiency and attention to detail. A special mention and thank you to Chloe who was terrific and kept me totally informed.... Read more
Seller
1st Aug 2023 (1 year ago)
B Sherif
We had a great experience with Reeds Rains while looking for a rental property. Michael was really helpful throughout the process. He was very polite, and patient while answering all our questions. I would definitely recommend Reeds Rains for anyone looking to find their dream home!... Read more
Tenant
31st Jul 2023 (1 year ago)
M Dunn
Michael showed us round a house we were interested in and was by far the most helpful letting agent we had experience with in the area, offering multiple options should the let not work out etc. It's been a very stressful time trying to rent lately since mortgage increases, but he made us feel much more comfortable about the whole process answering any questions we had about how we could be better applicants and increase our chances of a successful application. Thanks Michael!... Read more
Tenant
31st Jul 2023 (1 year ago)
???
For the first time, we have challenged ourselves to something exciting and frightening at the same time which is to find a family home in England. In short, we are really satisfied with the result. Michael and Abigail have always helped us with accurate information and prompt reply. Above all, warm words and smiles made finding a house a happy journey.... Read more
14th Jul 2023 (1 year ago)
C gibson
Chloe explained everything clearly. Has given us area to look in and knows what we would like and can afford.... Read more
14th Jul 2023 (1 year ago)
A mills
Me and my husband purchased our first home 3 weeks ago. Amelia was absolutely brilliant. Went above and beyond with everything was always at the end of the phone if I needed her.
Amelia is definitely an asset to reeds rains chesterfield. X... Read more
Buyer
24th Jun 2023 (1 year ago)
L Dionisio
Fantastic service! The team is really helpful and friendly. Michael from the Lettings team did a great job keeping us updated through the whole process. Highly recommended.... Read more
Landlord
15th Jun 2023 (1 year ago)
A Carter
Excellent customer service throughout
all staff extremely helpful and professional... Read more
1st Jun 2023 (1 year ago)
Gillie662
Lovely staff and very hard working. Always quick to help, Michael and Abby are real diamonds.... Read more
31st May 2023 (1 year ago)
L Rogers
Helpful friendly staff ????????... Read more
27th Apr 2023 (2 years ago)
G Newby
Always a pleasure to deal with the lovely Miranda. They have given me sound advice when it comes to buying property for investment purposes and have managed one of my lettings for several years now - faultless.... Read more
Landlord
13th Feb 2023 (2 years ago)
A Goucher
Excellent service from Phoebe, Jonathan and the rest of the team. They made the purchase much easier to go through and were very quick at responding to my queries.... Read more
Buyer
31st Jan 2023 (2 years ago)
J Foster
Reeds Rains my purchasing my First property a very easy process all the staff very extremely helpful. Amelia went above and beyond to achieve the completion date. Would highly recommend.... Read more
Buyer
14th Jan 2023 (2 years ago)
S Wade
Rented from reeds and even though we didn’t have the best experience with our landlords the reeds team definitely made up for it. They fought our corner and stood by us as we went through battle after battle with the landlords. I would 100% rent from them again and hope one day to buy though them! Thank you to Chloe and the whole team!... Read more
Tenant
13th Jan 2023 (2 years ago)
Jono
I called and Amelia answered all my questions and promptly arranged a viewing at my chosen property where Scott showed me around and answered all my questions and then supported us, with the help of his manager, Chloe, right through the application process. Thanks for your help guys.... Read more
9th Jan 2023 (2 years ago)
L Morfitt
Today was the "move in day" of my new tenant to my property. They found me a tenant very quickly,... Read more
Landlord
8th Nov 2022 (2 years ago)
R Bromage
From start to finish the service i have received from Scott at the Chesterfield Branch has been over and above, he honestly could not of done more to help this process move quickly. Any issues were dealt with professionally and he kept me informed throughout whilst recognising it was an emotional time, he was understanding of a time constraint and worked his magic to get me in as soon as humanly possible. I can not recommend him and this branch enough, the little gift box on moving day just emphasised how much they care and you are not just a number.
Thank you Scott and the team... Read more
Tenant
1st Nov 2022 (2 years ago)
J Paul
Service was excellent from reeds rains chesterfield for purchase of our property.... Read more
Buyer
31st Oct 2022 (2 years ago)
R McDonnell
It's unfortunate that I have to leave a 4* but due to circumstances at the beginning of my dealings with RR it cost them a star. The manager, Chloe, was nothing but professional, pleasant to deal with and continues to be so.... Read more
25th Aug 2022 (2 years ago)
T May
I can’t recommend Reeds Rains enough. They made buying my first house so easy and stress free. Everyone is so friendly and approachable, especially Amelia who was always at the end of the phone or email to answer any questions. Thank you ??... Read more
9th Jul 2022 (2 years ago)
R Jowitt
Amazing team at Reed Rains Chloe and the team are exceptional and helpful in all respects. Always available to help and advise chase and follow up communication is key. I would not hesitate to recommend Reed Rains Chesterfield to anyone looking to sell or buy a property.... Read more
15th Jun 2022 (2 years ago)
K Gent
The staff worked tirelessly to keep the house sale moving forward, staff by the name of Amy and Chloe went above and beyond and really pushed hard to achieve the end result. Our house sale took 6 months to complete due to our buyers conveyancing firm who didn't know what they were doing. They didn't understand the English Laws and had to be advised by our Solicitors 5 times to understand there errors. Eventually we have completed and sold our house but please take our word and save yourselves a whole world of pain and get a Solicitor to do your conveyancing as it will save you in time and money. Every body at this branch were fantastic even when I was pulling my hair out in frustration! I couldn't rate them any better. Thankyou and kind regards.... Read more
Seller
2nd May 2022 (3 years ago)
A Pinkney
Excellent experience Rhys and Alistair were extremely professional and guided me through the experience. The other offic staff were all polite especially Millie. Would highly recommend.... Read more
4th Apr 2022 (3 years ago)
S Prince
I'm sure i speak for my Brother Christopher we have received a 5* service from start to finish from Amy & the team at Reeds Rains
From day 1 the advice and guidance they gave us was second to none everything was smooth from start to finish... Read more
2nd Apr 2022 (3 years ago)
L H
Purchased a property through these guys. Very helpful and friendly and incredibly accomodating especially during a very busy and disruptive time. Special mention and thanks to Amy and Chloe who were my main contacts.... Read more
Buyer
30th Mar 2022 (3 years ago)
Mr8tomek8
Five stars as deserved. Brilliant contact with the agency. Special thanks to Rhys for quick progress with our application. Thank you... Read more
Tenant
22nd Mar 2022 (3 years ago)
J Shawcroft
Amy was there from start to finish throughout getting my first house mortgage. Amy is absolutely amazing, she is so enthusiastic and she has such a bubbly personality, I got on so well with her which helped massively at keeping me looking forward to my house move! Amy is very professional and dedicated to what she does and she has helped me throughout the whole process. I couldn't recommend anybody more! Thank you Amy xx... Read more
Buyer
2nd Mar 2022 (3 years ago)
J Sinfield
Massive thanks to everyone at the branch for helping me buy my house, especially Amy Staniforth who was amazing throughout. Thankyou!... Read more
Buyer
1st Mar 2022 (3 years ago)
N Albin
Bad experience with reeds and rains..They are conducting viewings but not ready to give the application..Then y u people wasting money and tiime..... Read more
20th Jan 2022 (3 years ago)
J Margereson
Miranda was very helpful and jolly... Read more
14th Jan 2022 (3 years ago)
R T
Just wanted to share how impressed we were with the team at Chesterfield. From the moment we made our initial enquiry the team were quick to respond and were thorough in there approach. They made the whole process in selling our house and purchasing our new home extremely easy and stress free for us and for this we will forever be grateful.... Read more
Seller
13th Jan 2022 (3 years ago)
A .C
I cannot recommend Amelia & Chloe more highly...they truly provided an excellent committed service from start to finish. A local competitor had struggled to sell our property (our mistake to go with them initially) but as soon as we approached Reeds Rains I knew we were in the right place. Needless to say our house was sold before we knew it and the whole process was made easy by the great staff here.... Read more
Seller
22nd Dec 2021 (3 years ago)
R Norris
Had a great service from start to finish and Chloe and Amelia couldn’t have been more helpful! Made a usually stressful journey easy!... Read more
21st Dec 2021 (3 years ago)
T Griffin
Cannot fault the team at Reed Rains for their help when I was looking for a home. Chloe and her team were not only helpful and very knowledgeable, they were also very friendly, which made me feel at ease when discussing any concerns I had with them - thank you so much x... Read more
25th Nov 2021 (3 years ago)
J P
Absolutely outstanding customer service. Chloe, Amelia and Amy and the rest of the team went above and beyond helping us with our move. Reeds Rains are by far the most professional estate agent. They always responded to our calls. Always called back and the best part is that they were not our agents for selling, they were the agents for our purchase. We can’t praise them enough for their hard work, dedication and reassurance through a very stressful time.... Read more
Buyer
13th Nov 2021 (3 years ago)
N Cope
Cannot fault Reeds Rains with our experience so far
Alastair has been amazing, provided us with a super fast move in date which was very helpful for us, any issue at all that’s been raised has been sorted immediately and overall everyone we’ve spoken to has been very polite and professional.... Read more
Tenant
24th Oct 2021 (3 years ago)
S Crossett
Very poor communication and and there valuation on property was way off.... Read more
23rd Oct 2021 (3 years ago)
D Peat
Great estate agents - efficient, professional, helpful and friendly. I would definitely recommend them.... Read more
7th Oct 2021 (3 years ago)
J trueman
I am a landlord who switched my properties to Reeds Rains after problems with another agent.
Alastair in branch has been excellent. He keeps me informed and up to date and crucially - for me - he returns my calls when I cannot get hold of him. Taks are perfumed to schedule, and I always feel I am in safe hands.
I would not hesitate to recommend Alistair and the team at Reeds Rains Chesterfield. I get friendly, courteous and efficient service which makes me feel like a valued customer - and that's something you don't get everywhere!... Read more
Landlord
22nd Sep 2021 (3 years ago)
V Ball
Alastair has been brilliant with us from start to finish of our house move ???? he has kept us fully informed and is so friendly ????... Read more
22nd Sep 2021 (3 years ago)
Poor communication throughout; staff don't read notes; did not work for their fee; we ended up communication directly with buyer. ... Read more
Seller
19th Sep 2021 (3 years ago)
T Henighan
I have dealt with Alistair in Chesterfield throughout the letting of my property. He has fulfilled every promise he made, been efficient, polite and friendly and found me a tenant in the time frame he estimated. I would certainly recommend this company and Alistair to anyone looking for an estate agent.... Read more
Landlord
17th Sep 2021 (3 years ago)
D higginbottom
Excellent and professional service.
Very friendly and informative.
Miranda took her time and gave me advice as to the best course of action around the sale of our home.
I would definitely recommend Reeds Rains to anyone who wants a professional and responsive service in a friendly manner.... Read more
Seller
8th Sep 2021 (3 years ago)
M little
I have been with RR for a while and I find Alastair to be both professional and practical. I also value his advice when needed. I recommend Alastair, who sorts matter pro-actively and does so in a friendly and professional way, making simple the complexities of renting as a landlord.... Read more
Landlord
6th Sep 2021 (3 years ago)
R Bilbey
Very responsive which I've found to be rare among estate agents. Dealt with a guy called Alastair, friendly, professional, efficient and just really on the case. Was a slick, quick process from the start, very impressive and a refreshing change.... Read more
6th Sep 2021 (3 years ago)
A Glasner
Alastair and the whole team have been a pleasure to deal with; from the viewing to the application process, Alastair has been more than helpful. The start of a long relationship... Read more
6th Sep 2021 (3 years ago)
T W
Worked with Alastair on renting out a property. Very prompt in responding to queries and helped me understand the contract terms well. Kept me updated on progress, stress free from my perspective.... Read more
Landlord
6th Sep 2021 (3 years ago)
G Jowitt
Reeds rains Chesterfield have managed my property for lettings for some time. They’ve done a superb job. Everything I’ve asked they’ve done. Communication is always fantastic and the knowledge of the local market is even better. Better still, my tenant serviced notice earlier in the year. I decided to try and sell the property. They sold it in less than a week and above the asking price. A superb service all around. Will use again should I ever need an estate agent in Chesterfield!... Read more
Seller
5th Sep 2021 (3 years ago)
J Harrison
Would recommend Reeds Rains. The team dealt with our sale professionally and went above and beyond when we hit a problem. Great communication from all members of staff we spoke to.... Read more
Seller
14th May 2021 (4 years ago)
D Bentley
10 star in every respect. Professional lovely lovely people.... Read more
30th Apr 2021 (4 years ago)
R Horton
If I could rate higher than 5 star I definitely would, from start to finish Amy has been so helpful and amazing, the communication and professionalism has been outstanding. I could not have asked for a more perfect experience as a first time buyer. A true credit to the company I would, without a doubt, recommend to anyone that they use them. Fantastic!... Read more
Buyer
30th Apr 2021 (4 years ago)
B Walsh
This was a tricky sale for a number of reasons and we found Reeds Rains to be always responsive and helpful. Very grateful to them for their support and the buyers for their patience.... Read more
Seller
28th Apr 2021 (4 years ago)
K Leatherday
I was the buyer of a probate property they were selling. It was a difficult process, beyond their control, but they dealt with things in a very professional manner and were supportive, helpful and responsive; especially the manager! Many thankyou's... Read more
Buyer
27th Apr 2021 (4 years ago)
C Barlow
Can’t recommend reeds reins in Chesterfield highly enough. Completely professional from well before our house even went on the market. From our valuation we were unsure when we would be in a position to market our property but Miranda’s weekly follow up calls to see how we were going on, prompted us to use your company. Miranda and Amelia have been brilliant with our sale and helped us to stay positive when our first buyer dropped out. Chloe and the other staff members we dealt with were also brilliant. Thank you all for making a very stressful time a happy one.... Read more
Seller
12th Mar 2021 (4 years ago)
S Fraser
Alistair was excellent at keeping us informed at every step of the process. The Chesterfield branch did a very efficient and professional job again.... Read more
4th Feb 2021 (4 years ago)
C M
Amelia went above and beyond to make my house buying experience the best she possibly could. she listened and acted upon my instructions, keeping me well informed at every stage. I felt that she genuinely understood my circumstances and my concerns. Excellent customer service and fabulous communication. Thank you Amelia.... Read more
Buyer
26th Jan 2021 (4 years ago)
Gee
I'm writing this review purely to give some recognition to Miss Amy Staniforth!! I feel as though the review should reflect the branch but this individual MAKES this branch perfect! I was with Bairstoweves before and honestly the staff depressed me every time I had trouble/needed to enquire about something with the property. So when we enquired about a property, that was unfortunately already let, Amy was so unbelievably nice, reassuring and completely professional with me. I don't have anxiety calling estate agents anymore because of the time she took out of her day for me, she went above & beyond for me! Honestly if you call in, ask for this woman!!! She's incredible ????... Read more
20th Jan 2021 (4 years ago)
K Beedom
I don't even know how to put into words how amazing Chloe and the Team are at the Chesterfield branch. They went above and beyond to make the process as stress free as possible in an already stressful time. We honestly cannot thank them enough for everything they did for us and we highly, HIGHLY recommend. Thank you so so much everyone... Read more
8th Jan 2021 (4 years ago)
S woodhouse
I recently rented a property through Reeds Rains, it was the first time I had done this, I found Alastair very helpful through the whole process, he made it very easy and dealt with everything promptly and professionally. I would definitely recommend Alastair.... Read more
Tenant
20th Nov 2020 (4 years ago)
J Fields
Amelia was extremely helpful in the process of buying my property. Very reliable and always on hand to answer any questions/queries I had. Definitely made the property buying process much easier for me, would definitely recommend.... Read more
Buyer
19th Nov 2020 (4 years ago)
S Rudge
Just used Reeds Rains to sell my house, and i've got to highly recommend Chloe, Amelia, Miranda and the team for doing such a great job and making the process an absolute breeze........they were extremely professional and kept me in the loop at all times and i can't praise them or thank them enough.......i wouldn't hesitate in using them again, Best in Chesterfield in my opinion........ Read more
Seller
19th Nov 2020 (4 years ago)
P Obi
I cannot thank Alistair enough for being very responsive, professional and making our moving a smooth one. The renting process was a walk in a park compared to my previous experience with other estate agents. Top lad. Keep up the good work!... Read more
Tenant
2nd Nov 2020 (4 years ago)
N Williams
Reeds Rains have taken over our fully managed property from Your Move. The transition was seamless and they are always there to help. I have been communicating with Amy and she has made the process of changing tenants very easy and stress free. I live in Canada and therefore, I need a company that I can trust to deal with the important situations without too much input from myself. She is always quick to respond and deals with issues straight away. Thank you RR!... Read more
Landlord
12th Oct 2020 (4 years ago)
D Simpson
This was my first time using RR and was not disappointed. Amy was fantastic very helpful, and made the whole process easy and stress free from start to finish.... Read more
10th Oct 2020 (4 years ago)
M Blacker
Firstly I want to thank Chloe, the branch manager, Alister and Miranda for all their hard work in getting the process done as smoothly and efficiently as possible in current climate circumstances. They delt with my queries effectively and always made me feel ease when trying to purchase my property.
I would recommend the sales team at reeds rains to any of my friends and family.... Read more
Buyer
17th Sep 2020 (4 years ago)
V Hill
Cannot thank Chloe and Alistair enough for all they have done to sell my house. It wasnt an easy property to sell and the circumstances involved were not the simplest however they were amazing throughout. I was contacted regulary and kept informed of everything. You were fantastic thank you so much. I would recommend Reeds Rains Chesterfield and their team to anyone!... Read more
Seller
11th Sep 2020 (4 years ago)
G Bell
Alistair Marvin is a joy to have as an agent. Big plus point, he always rings us back when he promises to do so AND with an answer or a solution to any problems we have had.
We have confidence in his abilities and his highly professional approach to his job.
Brilliant!!!!... Read more
9th Sep 2020 (4 years ago)
G Burns
I dealt with Amelia at Reeds Rains and was delighted with the entire process. I was shocked to hear she has only been with the company for a couple of months as she handled the entire process with empathy and professionalism. I was kept in the loop every step of the way and she beat me to every phone call.
I would highly recommend dealing with Reeds Rains and most definitely Amelia.... Read more
9th Sep 2020 (4 years ago)
N Martin
Rang to arrange a viewing for a house, am still waiting very poor service and very poor communication skills... Read more
21st Aug 2020 (4 years ago)
L Attenborough
No contact from them what so ever very rude when we went into shop theyve left a friend a house with severe damp and still not corresponding not a good agency at all... Read more
27th Jul 2020 (4 years ago)
J Chapman
Friendly staff... Read more
15th Jun 2020 (4 years ago)
P Layton
Very poor service received as a seller of a property
Discussed with the branch who accepted they hadn't lived up to expectations and would keep us informed
Unfortunatly they promised more than they could deliver
Didn't live up to the expectations they set so will be going with another estate agent... Read more
Seller
4th Apr 2020 (5 years ago)
R Ferrero
Absolutely scammers!!! They are taking my whole deposit at the end of the tenancy for normal wear and tear after 2 years without any damage to the house. I also had to pay a £120 fee for the checking out. Taking them to court.... Read more
Tenant
29th Feb 2020 (5 years ago)
A Bullimore
Lovely company to deal with. Alison dealt with everything for us in a very professional way from start to finish and worked so hard chasing people in the last week to get everything exchanged and completed in a very timely manner. Would definitely recommend the company especially Alison to deal with everything for you. Alison went out of her way to build up a lovely relationship between us and I trusted her to do things as her word.... Read more
31st Jan 2020 (5 years ago)
J Langley
Wish I could give a better review for the Chesterfield branch. Pretty good service given until we signed, and then we were not important anymore. Since this was the 1st time we've rented a house in the UK we had asked about how we go about getting the utilities into our name. We were told everything had been arranged. Confused, but accepting, since they were the experts, we moved in. I still had a niggling feeling that we did actually have to do something about the utilities, but we were told in no uncertain terms that Reeds Rains had done their job and we were not to contact them unless it was about the rent. I contacted the landlady instead, and what do you know?, utilities were our responsibility to set up. Somewhat pee'd off since this could've been done alot earlier. Not impressed....would not rent another property through them again. Unfortunately though, we have to deal with them to pay our rent ????... Read more
Tenant
31st Jan 2020 (5 years ago)
K Wass
Professional services! Had absolutely zero issues. Dealt with Amy and she had everything that we needed to know, made it super easy and especially with how you can do most of it on your phone! ????
Fully recommend using them to move house!!... Read more
8th Jan 2020 (5 years ago)
P Chambers
Myself and my partner agreed a let through Amy recently. She was very helpful, efficient and always on the end of the phone if we had a query. Thank you for your excellent service.... Read more
Landlord
23rd Dec 2019 (5 years ago)
C Langran
Alison Robinson was a very helpful and professional negotiator . The purchase was quick and as painless as is possible!... Read more
Buyer
3rd Dec 2019 (5 years ago)
M Kirton
Brilliant company, Amy moved us into our property just ten days after initially seeing it advertised online, all the team are so helpful and really understanding, I would highly recommend using them to anyone. Thorough, fast, and well organized company!... Read more
Tenant
1st Dec 2019 (5 years ago)
S Krence
I can not thank the staff enough in the lettings department Deanna Amy and Lorraine. Thank you for everything. They have handled any issue so professionally, quickly and friendly. Absolutely outstanding service. Thank you.... Read more
Landlord
29th Nov 2019 (5 years ago)
B Hannan
Zach was brilliant, knowledgeable and gave us all our options in plain English which was refreshing! Would highly recommend to others, thanks for all your help Zach - We'll be back!... Read more
7th Nov 2019 (5 years ago)
S Glossop
Great service from start to finish, Zach explained everything through and got me the right mortgage deal and I would highly recommend them.... Read more
7th Nov 2019 (5 years ago)
L Kilroy
Zach in the mortgage department was brilliant! He explained everything very well and helped to find the best mortgage for us! We will definitely be coming back to see him for our next mortgage and will be recommending him to friends and family!... Read more
1st Nov 2019 (5 years ago)
D Walton
Zach provided a fantastic service, professional and friendly. A++++++... Read more
31st Oct 2019 (5 years ago)
E Morgan
From starting our initial enquiry at a different branch, we were referred to Zach who has been amazing. From start to (almost) finish he has been professional, honest and extremly hard working. We have had a 'not off the shelf' situation and he has gone above and beyond what we would of expected...he has helped us remortgage our rental, release equity and a repayment mortgage for our new home all in one! Regular friendly interactions via, emails & phone calls has made us feel as ease and have every confidence that we can buy our forever home! Having the knowledge and experience he has has helped us meet the requirements needed to reach our goal. Thankyou so much to Zach for all his hard work. We couldn't be where we are today if it wasnt for him!... Read more
Landlord
31st Oct 2019 (5 years ago)
S King
Zach was brilliant, made it so easy and stress free. He helped us to take years off our mortgage and saved us loads of money in the long run. Will definitely be using him again.... Read more
31st Oct 2019 (5 years ago)
P gamerbro
Been moved in to our new home almost a month now and we absolutely love it.
Reeds Rains have been amazing from the very start with a friendly, welcoming and helpful approach to helping us find our perfect first house.
Thank you to Diana and Alister for all your help finding the perfect place and helping us get everything sorted. We'll definitely be recommending Reeds Rains to friends and family.... Read more
Buyer
29th Oct 2019 (5 years ago)
R Mumby
Fantastic service from start to finish. I am extremely happy with the purchase of my new home. The communication and professional advise given from the whole team was outstanding. I highly recommend using Reads Rain if you are selling or buying a property. I Would like to thank Alastair Marvin for all of the support he has given and keeping me up to date with my progress. I would also like to thank Zach Mitchell for his sound advice, guidance and support. It was a pleasure dealing with both Zach & Alastair for keeping me at ease during the whole progress of purchasing my home. Thanks Guys. ????... Read more
Buyer
27th Oct 2019 (5 years ago)
R Smith
Thank you to Alison for helping me with my house sale, offering advice and support. I was a first time buyer so it was really helpful to have this. Happy to be in my new home!... Read more
Seller
13th Oct 2019 (5 years ago)
N elena
Used them for 4 years to rent out my property, always found me amazing tenants, they maintain my property along with conducting regular checks and this really works X... Read more
Landlord
15th Sep 2019 (5 years ago)
D dimaio
Couldn’t of asked more from Zach when he was sorting out the finances for my sons new 1st home, any problems that were encountered he was there to sort them out even after hours. Down to earth,straight talking no nonsense, all in plain English. 5 stars Zach... Read more
Buyer
2nd Sep 2019 (5 years ago)
S Burgess
Me and my partner was looking for a place to start off, we then came across reeds rains and thought this was the best way to go through it, we met Deanna and straight away we felt comfortable, she was so easy to get along with and explained everything we needed to know, on our route of getting our new home she made things super easy for us and did her best for us, she was amazing!!... Read more
18th Aug 2019 (5 years ago)
D Sanderson
Brilliant customer service from Deanna (Chesterfield branch), such a pleasure from start to finish to do business with this lovely young lady
Dianna worked really hard for us and we cant thank her enough !... Read more
10th Aug 2019 (5 years ago)
R M
Just moved into our new home what a pleasure and stress free process it was having Lorraine and Deanna on the job couldn’t have asked for better assistance. Thanks again ????... Read more
Buyer
28th Jul 2019 (5 years ago)
S abbiss
We would like to thank Lorraine and Deanna for all there time and effort in securing our renewal and enabling us to stay in our home thank you so much girls . # team work makes the dream work Simon & Zoe . X... Read more
Tenant
8th Jul 2019 (5 years ago)
G Mills
Really arrogant people not helpful what so ever never go with this estate agent... Read more
5th Jul 2019 (5 years ago)
Oxbys
Maybe 30 days just to try and rent a property, then because they take so long they do a second credit check and cause issues. It takes 7 days just to hear a simple answer, how can you be a good agent when your promptness is way off the scale?!... Read more
Tenant
15th Jun 2019 (5 years ago)
A Dunn
Chloe was very professional, informative and friendly when it came to our valuation, nothing was too much trouble. Reeds Rains were true to their word and would recommend them to friends and family.... Read more
10th Jun 2019 (5 years ago)
L Walker
Absolutely fantastic from start to finish. The whole team were so efficient. Especially Alastair he was on the phone to me all the time with updates. My property was marketed fantastically the photographer was very very professional. We had offers within 2 days of my property on the market. Would highly recommend Reeds chesterfield to anyone wanting an efficient and professional service. Very well priced also. 10/10... Read more
Seller
5th Jun 2019 (5 years ago)
C Sorockyj
The first and last person I dealt with on my property purchase was Kurtis who was always helpful knowledgable and polite, great service 5* recommended... Read more
Buyer
13th Mar 2019 (6 years ago)
Karina
Today is moving day for my little family. Kurtis and Lorraine have been amazing throughout the whole experience. Would highly recommended them as agents.... Read more
28th Feb 2019 (6 years ago)
E Goddard
Mason in particular went above and beyond to sort out our new rental property for us. Thank you... Read more
Tenant
23rd Nov 2018 (6 years ago)
C Brown
Having recently used ReedsRains for both a sale and purchase I found all the staff to be very helpful and my particular thanks go to Sue Furniss for a swift stress free transaction, many thanks.... Read more
Seller
15th Nov 2018 (6 years ago)
L Norman
Have found it nearly impossible to find a suitable rented property. Sarah Pinkney has gone above and beyond to help us out. Thank you Sarah you are fantastic. Would highly recommend the service and support you have provided.... Read more
Tenant
29th Oct 2018 (6 years ago)
J Clienne
Booked a valuation in with a lady last week, branch manager didn't show up. Took a morning off work for it. Very rude staff, not polite at all.... Read more
17th Oct 2018 (6 years ago)
A Paton
After a number of estate agents, coming to view and value my house. It was clear from the outset that Reeds Rains were by far the most professional and very easy to deal with.
They sold my house within a week but unfortunately my house fell through due to the forward purchase and we remained where we were.
6 months later we found something new, so asked Reeds to work their magic again and this time it sold in 48 hours. Amazing work by all the team at Reeds.
I am was regularly updated by Jake who couldn’t of been more helpful throughout.
I would strongly recommend this estate agents every time over the competitors in the chesterfield area.
Thanks everyone.
Andy Paton... Read more
Seller
28th Sep 2018 (6 years ago)
A Fussell
A big thank you to Jake at reedsrains! All the team are very helpful thought out.... Read more
15th Sep 2018 (6 years ago)
K Newman
I would just like to say a big thank you to Sarah Weston at the Chesterfield branch for all her help and support during a very stressful time while we were trying to purchase a house through Reeds Rain. Sadly at the last moment the owner decided to re-list her house at an inflated price with a different estate agent, so we were unable to proceed with the purchase. However Sarah was never anything but professional and supportive and communicated fully with us throughout the whole situation. The fact we were unable to proceed had absolutely nothing to do with her - she tried her best when dealing with an extremely unpleasant situation and she should be commended for her behaviour! Thank you Sarah... Read more
Buyer
11th Sep 2018 (6 years ago)
M Gunnon
My wife and I have been dealing with Sarah in the Chesterfield branch for a number of months now and I simply cannot fault her. Although we have not purchased a property through Reeds Rains and we were looking more in the south Sheffield area, she has listened to our exact requirements and always come back to us when shes said she would, even notifying us of properties in Sheffield before the Sheffield branch! There has never been a time we have called into the office when there hasn't been a smile on her face. Absolutely brilliant young lady and a credit to the company.... Read more
4th Sep 2018 (6 years ago)
A L-R
Great service at every step sorting our buy to lets. Thanks to Mason Ward, Jake and Zach.... Read more
Landlord
28th Aug 2018 (6 years ago)
K Barton
Just rented a property from this company and the service was fantastic, mason ward was the man who sorted it out for us and he did so with great customer service the whole process was great and would recommend, thanks again mason for a smooth and easy renting experience ???? from Joe and kirsty.... Read more
Tenant
25th Aug 2018 (6 years ago)
R Palmer
A couple of months ago my grandmother bought a house through Reeds Rains in Chesterfield and the service that was provided was second to none. The stress that my family was going through at the time due to illness was almost unbearable, but Sarah at Reeds Rains was so understanding. She kept us up to date through a very difficult time and went out of her way to make sure this sale went through. Thank you so much Sarah!... Read more
Buyer
27th Jul 2018 (6 years ago)
E P
We were the purchasers of a property being sold through Reeds Rains Chesterfield and we found them very helpful. They helped the transaction move very smoothly and were very willing to help with enquiries which saved loads of time. Completed today after only 8 weeks from having our offer accepted. Fantastic.... Read more
Buyer
13th Jul 2018 (6 years ago)
S Coe
Being first time buyers we was worrying about all the bits and bobs, and making sure we have got the right deal and information. However Zac was really helpful and put our mind at ease, making sure we get the best possible deals in every area. He gave up his own time to accommodate our work schedules, and kept us informed at every stage. We would highly recommend reeds reins at anyone buying or selling because the service Zac gave was top notch!... Read more
Buyer
29th Jun 2018 (6 years ago)
E Cox
We received excellent, friendly and professional customer service from Mason throughout the process of renting a property. From the minute we walked through the front door he was there guiding us through the application form and process. We would definitely recommend Mason and Reeds to friends and family. Thanks again for making this easy and stress free!... Read more
Tenant
26th Jun 2018 (6 years ago)
G Baugh
We received amazing 5* service from both mason and zach.
Mason was very knowledgeable and guided us though all aspects of our let.
We left filled with confidence that they could deliver the high standard of service we require. We gained all the information we needed to know and came out of it very confident to be knowing we would be letting with this estate agents.
Zach was very friendly and helpful and gave us knowledge that was very helpful.
We would highly recommend.
Thankyou very much for your help and support and really looking forward to the future.... Read more
Landlord
26th Jun 2018 (6 years ago)
P Rhodes
The customer service I experienced from Sarah was second to none. She could not have been more polite, friendly and informative. I only called up speculatively as an initial enquiry but after 10 minutes of speaking with Sarah, it was clear that this company was definitely worth working with. Thank you for all your help... Read more
21st Jun 2018 (6 years ago)
L aldous
I didn’t decide to do my mortgage with Zach, but his service care and support made me realise I really should have! When it’s up for renewal Zach at reeds rains will be the first person I call, I just wish I had seen him first before I sorted it out. He spoke to me about protecting myself and making sure my mortgage would be covered as well even when I had said I had sorted my mortgage elsewhere it felt like he went over and above. He really listened to what was important to me. My bank couldn't offer anything close to what he could do that’s why I went ahead with his recommendation to Aviva and I’m relieved I did. He made everything clear and easy to understand. I can’t recommend highly enough.... Read more
21st Jun 2018 (6 years ago)
R Evans
We received a very efficient and professional service.
Sue was very knowledgeable and guided us though all aspects of our let.
We left filled with confidence that they could deliver the high standard of service we require.
We would highly recommend.
Many thanks... Read more
Landlord
18th Jun 2018 (6 years ago)
Y Parsisson
There should be an option to allocate more than 5 stars for the professional , helpful service from Mason Ward. He dealt with some awkward situations calmly and promptly. A satisfactory conclusion. He is a credit to the company.... Read more
16th Jun 2018 (6 years ago)
V cragg
My husband and I are first time buyers. We have been to see a couple of mortgage advisors who have not been very helpful to say the least. Our case has been a little tricky and when no one else really wanted to look into it Zach Mitchell picked up the case. He did in two days what a previous advisor couldn’t do in a month. We now have a mortgage in principle and can finally get on the market! I cannot thank Zach enough, he is so enthusiastic and nothing is too much trouble. He will talk you through every step so you are never in the dark. Couldn’t recommend him enough, I know we will never use anyone else.... Read more
Buyer
2nd Jun 2018 (6 years ago)
S Dixon
5 star service. After having the first buyer pull out on the day of exchange I needed my house sold and complete within a 4week period!! After having Sarah Weston put in charge I could not fault her. Excellent work, always happy to help and always kept me up to date with what was happening etc. Would highly recommend her. Will definitely use again!! Thank you.... Read more
Seller
26th May 2018 (6 years ago)
A Hall
Went to see staff member Zach Mitchell, as part of my rental application. He’s spoke to me and my partner about insurance options. We thought it was great idea to protect ourselves after Zach had explained the benefits. Wasn’t to sure on insurance options and their benefits until Zach made it very easy understand and would recommend to anyone going forward.... Read more
Tenant
17th May 2018 (6 years ago)
L Elliott
I highly recommend Zach if you are looking for a mortgage. He knows his stuff. Great service, reliable and quick. What more do you need. The estate agents are also very helpful.... Read more
4th May 2018 (7 years ago)
T Fitton
Really great experience with Reeds Rains in Chesterfield, Sarah there is an absolute diamond with high quality, consistent, customer friendly updates. Chasing Solicitors et al without being asked and giving subsequent updates. Excellent Customer service, slightly more expensive than a web based agent but the service, contact and general approachability and ease to deal with worth paying that little bit extra for. Very proactive - Thanks for a smooth sale.... Read more
Seller
3rd May 2018 (7 years ago)
M Foston
Professional Service from valuation through to sale of Business/House. Always kept informed of progress and offered excellent advice of options available. Contacted our buyers, Solicitors, other estate agents to ensure the smooth sale of our property. Always polite and helpful no matter how stressed customers are (It is very stressful buying/selling a house).... Read more
Seller
27th Apr 2018 (7 years ago)
L Wilkinson
Used reeds rains for our mortgage and the advisor was zach Mitchell. Would 100% recommend him to a friend, he went above and beyond to help us through this process and make it as easy for us as possible! Great service, great advice!... Read more
27th Apr 2018 (7 years ago)
R K
Sue Furniss and her team at Reeds Rains in Chesterfield were amazing!!! Very professional, with great communication skills and always being available and there for my requests and questions.
They act with a personal touch that makes you feel both valued and that you are their most important client at that time.
If you are considering buying or selling, or just want a fantastic experience in any aspect of the property market, then ONLY ask for Sue Furniss and the Reeds Rains team in Chesterfield - 5 star and more...!!... Read more
9th Feb 2018 (7 years ago)
V Roberts
Sold my house with Reeds Rains and used their mortgage advisor Simon too, I would highly recommend both, absolutely lovely staff and extremely helpful! Contacted me regularly on any updates and really helped make the buying and selling process less stressful. Simon was able to get me fantastic rates on my mortgage, life insurance and home insurance. Sue and Jake were particularly wonderful through the whole process of selling my property and were always available for any questions I had. Highly recommended estate agents!! :)... Read more
Seller
5th Feb 2018 (7 years ago)
J Chapman
Sue and her team have been fantastic in handling the sale. They have kept me informed throughout the process and gave great advice about price and listing which meant the house sold quicker than I expected. I felt the office gave good value for money in the sale. Thank you, for your expertise and kindness. I would recommend you to anyone selling a house in this area.... Read more
Seller
31st Jan 2018 (7 years ago)
D Dearn
We bought our new apartment through Reed Rains Chesterfield and the service that we recieved was exemplary from Jake and also from Michael who worked tirelessly when we encountered a few problems with solicitors on contract exchange day. They both helped through numerous calls to the all the solicitors involved and helped in bringing a resolution to the problems. A BIG THANKS to both for their help.... Read more
Buyer
24th Jan 2018 (7 years ago)
N Jeng
Had the best customer service from Sue at reeds rains. Very friendly and very helpful thankyou so much for the great experience.... Read more
3rd Jan 2018 (7 years ago)
S Fletcher
First class service from Jake. Compassionate, professional and a credit to Reads Rains. Thank you so much.... Read more
21st Dec 2017 (7 years ago)
W Miniatures
Awesome service from Reed Rains when buying our new home. A special mention to Jake who went above and beyond to make it such an enjoyable experience. Would highly recommend.... Read more
Buyer
8th Dec 2017 (7 years ago)
E Furniss
Had an amazing experience with Reeds Rains when applying for a mortgage. They dealt with everything for me and I wasn’t even buying a house from them! Would 100% recommend!... Read more
11th Nov 2017 (7 years ago)
R Morris
I cannot rate Simon Burnett highly enough. Simon held our hands through the most incredibly stressful time of purchasing our dream house. Nothing was too much for Simon, he kept us constantly in the loop, ensured that our mortgage provider, help to buy and solicitors were chased and all on the same page. I would recommend Simon to EVERYONE. If you are looking for a top class mortgage service, honest advice and somebody who genuinely cares Simon is the mortgage advisor for you. Thank you Simon so, so much for everything you did for us.... Read more
Buyer
22nd Sep 2017 (7 years ago)
Y Man
Letting side terrible never follow up on leads never give you updates when said youd be contacted and fail to turn for booked viewings fees expensive terrible service hate having to rent and this type of service just adds to it. Renting just 1 sided coin not in the tenants interest esp with this firm... Read more
Tenant
12th Sep 2017 (7 years ago)
S (Millenwagon)
Worst estate agent I've ever dealt with. Wasted our time and built up our hopes for nothing. Do not make out that you have accepted our offer, book us in with the mortgage advisor and then tell us the offer hasn't even been accepted. Completely ludicrous.... Read more
Buyer
12th Aug 2017 (7 years ago)
A Gaskin-Williams
We recently remortgaged with Reeds Rains, and it was a wise move. On enquiry, an appt was promptly arranged with Adam and we found him to be well prepared and knowledgeable. We were happy to act on his recommendations. Following our appt with Adam, Daniel then picked up our case and managed the entire process on our behalf, demonstrating excellent customer service and professionalism, keeping us up to date regularly and always responding to any queries quickly. His efficiency and expertise gave us confidence, and reassured us that we'd made the right decision trusting the remortgage to Reeds Rains.
Overall, a very positive experience and one that has, without doubt, benefitted us financially.... Read more
2nd May 2017 (8 years ago)
D Kerry
I have bought two houses (and sold one) with Reeds Rains in 12 months, using Adam as my mortgage broker each time. However, Adam is not just a mortgage broker he is much more - he went the extra mile in so many circumstances, he's friendly, incredibly proactive and gets the job done! He gave me plenty of great advice, set aside a lot of his time (much more than you would expect) and even submitted an appeal on my behalf in order to secure the mortgage I required - I needed to sell up and move on and he made that happen so I'm extremely grateful for all the hard work he and his team put in. Many Thanks.
Damon... Read more
Seller
4th Apr 2017 (8 years ago)
A Wilcox
I would like to say that I am 100% satisfied with my experience working with the Reed Rains team at Chesterfield, when I started my search for a home for my Mum and Dad to move to Chesterfield from Lincolnshire a few days before christmas.....it was very worrying and I was very unsure what to expect as I have never before had to do anything like this, however all the staff have been extremely friendly, and a big thank you to Tracey who arrange a number of viewings for me, nothing was too much to ask.
I am working with Adam, although my circumstances were not straight forward he has always been positive and has found me the best mortgage deal to suit our needs.
Andrea Wilcox... Read more
20th Jan 2017 (8 years ago)
K Kirk
As a first time buyer I just want to thank Tracey Wathall, she has been extremely professional and kept us informed throughout the purchase of our property. At our mid point of the sale we hit a rough patch with the property and yet again Tracey was there to help and guide us on the course of action to take, she is a credit to the business and we know that many others like ourselfs will benefit from her knowledge and work ethic. To put it bluntly our first time buying experience would have been very hard if it wasn't for Tracey helping us out every step of the way.... Read more
Buyer
6th Jan 2017 (8 years ago)
A Sweeney
Very friendly and professional team.Excellent job right through from initial contact,valuation,aranging viewings and negotiations. Highly recommended.... Read more
Seller
12th Oct 2016 (8 years ago)
M Waining
Would not recommend. Misleading at initial valuation what you were getting for your fees, poor customer service where they didn't inform us about cancelled viewings and accuse you of lying when you try and bring the customer service failures to their attention... Read more
Seller
1st Oct 2016 (8 years ago)